Before using your new product, please read these instructions to prevent any damage.
USER GUIDE
3.5 or 5.1 or 7 cu.ft.
Chest Freezer
NS-CZ35WH26L/NS-CZ50WH26L/
NS-CZ70WH26L
2
www.insigniaproducts.com
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Package contents . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Setting up your freezer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Before using your freezer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Finding a suitable location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 6
Providing the correct power supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Using your freezer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Defrosting your freezer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Temperature control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . 8
Tips on saving energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 8
Maintaining your freezer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Storing your freezer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Moving your freezer . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
ONE-YEAR LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
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3.5 or 5.1 or 7 cu.ft. Chest Freezer
www.insigniaproducts.com
Introduction
Congratulations on your purchase of a high-quality Insignia product. Your
NS-CZ35WH26L,NS-CZ50WH26L or NS-CZ70WH26L represents the state of the
art in chest freezer design and is designed for reliable and trouble-free
performance.
IMPORTANT SAFETY
INSTRUCTIONS
For your safety and correct usage, please read these instructions carefully before
using your new appliance to avoid unnecessary mistakes and accidents. Please
ensure that all people using this appliance are familiar with its operation and safety
features. Keep these instructions in a safe place for future reference and be sure that
they are kept with the appliance in the event that it is moved or sold, so that
everyone using it through its life will be properly informed on its correct usage and
safety. The manufacturer is not responsible for damages caused by misuse. The
appliance is for indoor and domestic use only.
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•
•
WARNING:
Safety for children and others who are vulnerable
This appliance is not intended for use by persons (including children) with reduced
physical, sensory, or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning the use of the appliance
by a person responsible for their safety. Children should be supervised to ensure that
they do not play with the appliance.
•
Never allow children to play with, operate, or crawl inside the refrigerators.Risk of
child entrapment. Before you throw away your old freezer:
1)
2)Leave the shelves in place so that children may not easily climb inside
3)
• Keep ventilation openings, in the appliance enclosure or in the built-in structure,
clear of obstruction.
• Do not use mechanical devices or other means to accelerate the defrosting process,
other than those recommended by the manufacturer.
• Do not damage the refrigerant circuit.
• Do not use electrical appliances inside the food storage compartments of the
appliance, unless they are of the type recommended by the manufacturer.
•
• Do not locate multiple portable socket-outlets or portable power supplies at the rear
of the appliance.
Do not use extension cords or ungrounded (two prong) adapters.
WARNING:
•
•
Unplug the cooler before carrying out user maintenance on it.
•
e
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3.5 or 5.1 or 7 cu.ft. Chest Freezer
www.insigniaproducts.com
•
WARNING:
Disposal of the appliance
It is prohibited to dispose of this appliance as household waste.
•
Freezers contain refrigerant and gases in the insulation. Refrigerant and gases
must be disposed of professionally as they may cause eye injuries or a re hazard.
Make sure that the refrigerant tubing is not damaged prior to proper disposal.
•
Packaging materials with the recycle symbol are recyclable. Dispose of the packaging
into a suitable waste collection container to recycle it.
Before disposing of this appliance:
1) Unplug it.
2) Cut o and discard the power cord.
•
•
Do not place the appliance in direct sunlight.
WARNING:
General Safety and daily use
•
in this appliance.
•
cream
, unless they are of the type recommended by the manufacturer.
•
Do not store ammable gases or liquids inside the Freezer. There is a risk of an
explosion.
•
Unplug this appliance during lightning storms or when it will not be used for long
periods of time.
•
Unplug the power cord by holding the plug, never by pulling the cord.
•
Do not pick up foods or containers with wet hands in the freezing chamber when the
freezer is running, especially metal containers, in order to avoid frostbite.
Grounding requirement
This freezer must be grounded. This freezer is equipped with a cord having a
grounding wire with a grounding plug. The plug must be inserted into an outlet
that is properly installed and grounded.
Improper use of the grounding plug can result in a risk of electric shock. Consult a
qualified electrician or service person if the grounding instructions are not
completely understood, or if doubt exists as to whether the freezer is properly
grounded.
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Features
Package contents
•
3.5 or 5
.1 or 7 cubic foot chest freezer
• Storage basket
• User Guide
Setting up your freezer
Before using your freezer
• Remove the exterior and interior packing.
• Let your freezer stand upright for approximately two hours before connecting
it to power. This reduces the possibility of a malfunction in the cooling system
from incorrect handling of your freezer during transportation.
• Wash the inside with a damp, warm cloth and a baking soda solution (two
tablespoons in a quart of water), then wipe dry with a dry cloth. Do this
periodically to keep your freezer looking new.
Finding a suitable location
• Your freezer is designed to be free standing only, and should not be recessed
or built-in.
• Place your freezer on a
or that is strong enough to support your freezer
when it is fully loaded.
• Allow 6 inches (15 cm) of space between the back and sides of your freezer
and any surrounding walls to provide correct air ventilation. Adjust the feet to
keep your freezer leveled.
Door handle
Storage basket
leveling feet
(2pcs)
Drai
nage hole
Temp
erature control
panel
Lamp
Power cord
Ventilation cover
Hinge
Cabinet
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3.5 or 5.1 or 7 cu.ft. Chest Freezer
www.insigniaproducts.com
• Locate your freezer away from direct sunlight and sources of heat, such as a
stove, heater, or radiator. Direct sunlight may affect the acrylic coating and
heat sources may increase electrical consumption. Extremely cold
temperatures may also prevent your freezer from performing correctly.
• Avoid locating your freezer in moist areas.
• Garage ready in ambient temperatures of 0° to 110° F (-17.8° to 43.3° C).
Providing the correct power supply
Ch
eck your local power source. Your freezer requires a 115V~, 60Hz power supply.
Use a power outlet that accepts the grounding prong. The power cord is equipped
with a 3-prong (grounding) plug which mates with a standard 3-prong
(grounding) wall outlet to minimize the possibility of electric shock hazard from
your freezer.
Using your freezer
The storage life of frozen foods varies and the recommended storage time should
not be exceeded.
Place frozen food into your freezer as quickly as possible after purchase. If there
are instructions on the packaging, carefully follow these instructions regarding
storage times.
Pre-packed, commercially-frozen food should be stored in accordance with the
frozen foods manufacturer's instructions for a three star frozen food storage
compartment or home freezer.
Notes:
• Your freezer should always be plugged into its own individual power outlet
which has a voltage rating that matches the rating plate.
• Never unplug your freezer by pulling on the power cord. Always grip the plug
firmly and pull straight out from the outlet.
3-prong outlet
Outlet box cover
3-prong plug
Grounding lead
Grounding adapter Outlet box cover
Screw
Outlet
Using a 3-prong plug and outlet Using a grounding adapter
A storage basket is provided for the organization of
odd-shaped items. To reach
other packages in your freezer, just slide the basket to one side or lift it out.
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Notes:
• Turning the temperature control to OFF stops the cooling cycle but does not
shut o the power to your freezer.
• If your freezer is unplugged, loses power, or is turned o
, you must wait three
to minutes before restarting it. Your freezer will not start if you attempt to
restart it sooner.
• Large amounts of food lower the cooling
cy of your freezer.
• If you choose to change the thermostat setting, adjust the thermostat control
by one increment at a time. Allow several hours for the temperature to
stabilize between adjustments.
(The above pictures are for reference only, and the actual configuration shall be subject to the actual
purchase or the seller's statement)
Recommended
gear
Recommended
gear
After power on the “POWER” indicator light will be light( green ).
The area where the temperature controller knob points to
"COOLING" is the refrigeration area, and "FREEZING" is the
frozen area;
When the temperature controller knob is turned clockwise,
the temperature inside the freezer decreases;
When the temperature controller knob is turned
counterclockwise, the temperature inside the freezer
increases;
At the OFF position: turn off the freezer;
Please refer to the schematic diagram to identify the
“recommended gear”.
Temperature control panel
Tips on saving energy
• Locate your freezer in the coolest area of the room, away from heat producing
appliances or heating ducts and out of the direct sunlight.
• Let hot foods cool to room temperature before placing them in your freezer.
Overloading your freezer forces the compressor to run longer. Foods that
freeze too slowly may lose quality or spoil.
• Wrap foods correctly and wipe containers dry before placing them in your
freezer. This cuts down on frost build-up inside
your freezer.
• Do not line the freezer storage basket with aluminum foil, wax paper, or paper
toweling. Liners interfere with cold air circulation, making your freezer less
ient.
• Organize and label food to reduce door openings and extended searches.
Remove as many items as needed at one time, then close the door as soon as
possible.
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3.5 or 5.1 or 7 cu.ft. Chest Freezer
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Maintaining your freezer
Your freezer is designed for year-round use with only minimal cleaning and
maintenance. We recommend that you do the following every time you defrost it
to keep your freezer running odor free and efficiently:
1 Turn off your freezer and unplug it from the wall outlet.
2 Remove all food.
3 Wash the storage basket with a mild detergent solution.
4 Wash the inside with a damp warm cloth soaked in a solution of one quart of
lukewarm water to two tablespoons of baking soda.
5 Dry the interior and exterior with a soft cloth.
6 Clean the door gasket (seal) to keep your freezer running efficiently.
7 Vacuum the condenser coils when they get dusty or dirty.
CAUTION:
To prevent damage to the finish, do not use:
• Gasoline, benzine, thinner, or other similar solvents.
• Abrasive cleaners.
Defrosting your freezer
For your freezer to operate most efficiently and with minimum energy
consumption, it should be defrosted when the frost on the freezer walls is in
excess of .2 to .4 inches (5 to 10 mm) thick. To minimize food spoilage, choose a
time when your stock of frozen food is low.
The instructions regarding the care of frozen foods should be followed when
defrosting your freezer. Defrosting usually takes a few hours. Leaving the top open
helps speed the process.
1 Remove the frozen food from your freezer and place it in a refrigerator or
cooler to protect the food.
2 Turn the thermostat knob to OFF, then unplug your freezer.
3 Remove the drain plug inside your freezer, then place a shallow pan under the
drainage hole on the outside of your freezer to catch the water from melted
ice.
Check the pan occasionally to make sure that the water does not overflow.
4 When your freezer has defrosted, clean the interior of your freezer, then
replace the drain plug.
5 Plug your freezer back in.
6 Reset the thermostat to the setting you want, then let your freezer cool for one
hour.
7 Return the food to your freezer.
CAUTIONS:
• Do not use boiling water to defrost your freezer because it may damage the
plastic parts. You can use warm water to speed up the process.
• Never use a sharp or metallic instrument to remove frost as it may damage
the cooling coils and void the warranty.
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Troubleshooting
Storing
your freezer
1 Turn o your freezer and unplug it from the wall outlet.
2 Remove all food.
3 Clean your freezer.
4 Leave the door open slightly to avoid possible formation of condensation,
mold, or odor.
Moving your freezer
1 Turn o your freezer and unplug it from the wall outlet.
2 Remove all food.
3 Securely tape down all loose items inside your freezer.
4 Tape the door shut.
5 Make sure that your freezer stays in the upright position during
transportation.
CAUTION:
Use extreme caution with children. Make sure that children do not play in or
near your freezer.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
My freezer
does not
operate
Your freezer is
unplugged.
Make sure that your freezer is plugged in
and that the plug is pushed completely into
the outlet.
The thermostat is set to
the OFF position.
Turn the thermostat knob to FREEZING
area.
The fuse on the circuit is
blown or the circuit
breaker is tripped.
Check the house fuse or circuit breaker box
and replace the fuse or reset the circuit
breaker.
Power failure. If a power failure occurs, your freezer turns
o. Wait until the power is restored.
My freezer
door does not
close
completely
Food packages are
interfering with the
door.
Move the food packages or remove some
food.
The storage basket is out
of position.
Adjust the storage basket correctly.
The door gaskets are
dirty.
Clean the door gaskets.
Your freezer is not
leveled.
Level your freezer with the leveling feet.
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3.5 or 5.1 or 7 cu.ft. Chest Freezer
www.insigniaproducts.com
Food in my
freezer is not
cold
The door is not closed
completely or has been
opened too often.
Check the door gasket and food
distribution and make sure that the door
closes completely.
You have just added a
large amount of food to
your freezer.
Allow time for the new food to cool, then
check again.
Your freezer has recently
been disconnected for a
period of time.
Allow time for your freezer to cool before
adding food. Your freezer needs four hours
to cool down completely.
The thermostat is set too
warm.
Set the thermostat to a colder setting.
My freezer
makes
unusual
noises or
vibrations
Your freezer may not be
level on the floor.
Level your freezer with the leveling feet.
The body of your freezer
is touching a wall.
Move your freezer out from the wall.
Metal parts undergo
expansion and
contraction.
This is normal.
Refrigerant is circulating
throughout the system.
This is normal.
Moisture is
building up in
the interior of
my freezer
The door has been
opened too often or is
not closed correctly.
Check the door gasket and food
distribution and make sure that the door
closes completely.
Your freezer is in a
location that is very
humid.
Move your freezer to a dryer location.
The weather is hot and
humid.
This is normal.
The
compressor
turns on and
off frequently.
The room temperature is
hotter than normal.
This is normal.
You have just added a
large amount of food to
your freezer.
Allow time for the new food to cool, then
check again.
The door is not closed
completely or has been
opened too often.
Check the door gasket and food
distribution and make sure that the door
closes completely.
Your freezer has recently
been disconnected for a
period of time.
Allow time for your freezer to cool before
adding food. Four hours are required for
your freezer to cool down completely.
The thermostat was not
set correctly.
Set the thermostat to the correct setting.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
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ations
5.1 cu. ft.: 23.6 × 22.0 × 33.5 in. (60.0×56.0×85.0 cm)
3.5 cu. ft.: 21.5 x 17.6 × 33.5 in. (54.7×44.6×85.0 cm)
7 cu. ft.: 30.3 × 22.0× 33.5 in. (77.0×56.0×85.0 cm)
Weight
5.1 cu. ft.: 52.2 lbs. (23.7 kg)
3.5 cu. ft.: 44.8 lbs. (20.3 kg)
7 cu. ft.: 58.6 lbs. (26.6 kg)
Power requirements 115V~60Hz
Current
5.1
cu. ft. current: 1.2A
3.5 cu. ft. current: 1.1A
7 cu. ft. current: 1.2A
Power consumption
(annual)
5.1
cu. ft. power consumption: 218kWh
3.5 cu. ft. power consumption: 193kWh
7 cu. ft. power consumption: 250kWh
Garage ready Yes, in ambient temperatures of 0° to 110° F (-17.8° to
43.3° C)
Dimensions
(W × D × H)
DOE approved
ONE-YEAR LIMITED WARRANTY
Best Buy, or its Authorized Partner of Insignia branded products, warrants to you, the original
purchaser of this new Insignia branded product (“Product”), that the Product shall be free of
defects in the original manufacture of the material or workmanship for a period of one (1)
year from the date of your purchase of the Product or the date of delivery (if later than the
date of purchase) (“Warranty Period”).
For this warranty to apply, your Product must be (i) purchased in the United States or Canada
from a Best Buy branded retail store, online at www.bestbuy.com or www.bestbuy.ca, or
from Best Buy’s Authorized Partner, and (ii) packaged or sold with this warranty statement.
The term “Best Buy”, as used in this warranty, refers to Best Buy branded retail stores,
www.bestbuy.com, www.bestbuy.ca, and Best Buy’s Authorized Partner.
Because Insignia cannot control the quality of products sold by unauthorized sellers, this
warranty applies only to Products that were purchased from Best Buy or an Insignia
Authorized Partner, unless otherwise prohibited by law. Insignia reserves the right to reject
warranty claims for Products purchased from unauthorized sellers, including unauthorized
websites.
REPAIR OR REPLACEMENT, AS PROVIDED UNDER THIS WARRANTY, IS YOUR EXCLUSIVE
REMEDY FOR BREACH OF WARRANTY. INSIGNIA SHALL NOT BE LIABLE FOR ANY INCIDENTAL
OR CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESSED OR IMPLIED
WARRANTY ON THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE
OF YOUR PRODUCT, LOST BUSINESS, OR LOST PROFITS. INSIGNIA PRODUCTS MAKES NO
OTHER EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT. ALL EXPRESSED AND
IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND
NO WARRANTIES, WHETHER EXPRESSED OR IMPLIED, WILL APPLY AFTER THE WARRANTY
PERIOD. SOME STATES, PROVINCES, AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON (i)
HOW LONG AN IMPLIED WARRANTY LASTS, (ii) EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, or (iii) LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS,
WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product or
the date of delivery (if later than the date of purchase). Your purchase date is printed on the
receipt you received with the Product. In the event that Authorized Partner ceases to sell the
covered Insignia branded product, this warranty shall terminate for that product and there
shall be no repair or replacement of the Product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of
the Product is determined to be defective by an authorized Insignia repair center or store
personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or
(2) replace the Product at no charge with new or rebuilt comparable products or parts.
Products and parts replaced under this warranty become the property of Insignia and are
not returned to you. If service of Products or parts are required after the Warranty Period
expires, you must pay all labor and parts charges. This warranty lasts as long as you own your
Insignia Product during the Warranty Period. Warranty coverage terminates if you sell or
otherwise transfer the Product.
How to obtain warranty service?
If you purchased the Product at a Best Buy retail store location or from a Best Buy online
website (www.bestbuy.com or www.bestbuy.ca), please take your original receipt and the
Product to any Best Buy store. Make sure that you place the Product in its original packaging
or packaging that provides the same amount of protection as the original packaging. If you
purchased your Product from an Authorized Partner, call Insignia at 1-877-467-4289.
To obtain warranty service, in the United States and Canada call 1-877-467-4289. Call agents
may diagnose and correct the issue over the phone.
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3.5 o
r 5.1 or 7 cu.ft. Chest Freezer
www.insigniaproducts.com
If you purchased the Product from an Authorized Partner other than Best Buy, please call
1-888-BESTBUY in the United States or 1-866-BESTBUY in Canada. You will be asked to
provide proof of purchase and to return your Product to Best Buy. Make sure that you put the
Product in its original packaging or packaging that provides the same amount of protection
as the original packaging.
Where is the warranty valid?
This warranty is valid only in the United States and Canada to the original purchaser of the
product from an Authorized Partner, in the country where the original purchase was made.
What does the warranty not cover?
This warranty does not cover:
• Food, beverage, and or medicine loss/spoilage.
• Damage to other products caused by a power surge or other similar issue while
connected to the Product.
• Customer instruction/education.
• Installation.
• Set up adjustments.
• Cosmetic damage.
• Damage due to weather, lightning, and other acts of God, such as power surges.
• Accidental damage.
• Misuse.
• Abuse.
• Negligence.
• Commercial purposes/use, including but not limited to use in a place of business or in
communal areas of a multiple dwelling condominium or apartment complex, or
otherwise used in a place of other than a private home.
• Modication of any part of the Product, including the antenna.
• Display panel damaged by static (non-moving) images applied for lengthy periods
(burn-in).
• Damage due to incorrect operation or maintenance.
• Connection to an incorrect voltage or power supply.
• Damage due to attempted repair by any person not authorized by Insignia to service
the Product.
• Products sold “as is” or “with all faults”.
• Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.).
• Products
where the factory applied serial number has been altered or removed.
• Loss or Theft of this product or any part of the product.
• Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly
illuminated) grouped in an area smaller than one tenth (1/10) of the display size or up to
ve (5) pixel failures throughout the display. (Pixel based displays may contain a limited
number of pixels that may not function normally.).
• Failures or Damage caused by any contact including but not limited to liquids, gels or
pastes.
Contact Insignia:
1-877-467-4289
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its aliated companies. *Distributed by Best Buy
Purchasing, LLC
7601 Penn Ave South, Richeld, MN 55423 U.S.A
©2025 Best Buy. All rights reserved.
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3.5 or 5.1 or 7 cu.ft. Chest Freezer
www.insigniaproducts.com
www.insigniaproducts.com
1-877-467-4289 (U.S. and Canada)
INSIGNIA is a trademark of Best Buy and its liated companies.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Rich eld, MN 55423 U.S.A.
©2025 Best Buy. All rights reserved.
V1 ENGLISH
25-0725
