USER GUIDE
XL SMOKE-LESS GRILL & GRIDDLE
*
2
IMPORTANT
SAFEGUARDS
When using an electrical appliances,
basic safety precautions should always
be followed, including the following:
1. IMPORTANT: Read all instructions carefully
before first use.
2. Do not touch hot surface. The metal housing
will become hot during use. Use handle only.
3. CAUTION: To reduce the risk of electric shock,
cook only on removable plates.
4. Use tongs or other heat safe utensils to remove
food. Do not lift appliance.
5. This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they
have been given supervision or instruction
concerning use of the appliance by a person
responsible for their safety.
6. To protect against electrical shock, do not
immerse cord, plug, or cooker body in water
or other liquid.
7. Unplug from outlet when not in use and
before cleaning. Allow to cool before putting
on or taking off parts, and before cleaning
the appliance.
8. Do not operate any appliance with a
damaged cord or plug or after the appliance
malfunctions or has been damaged in any
manner. Return appliance to the nearest
authorized service facility for examination,
repair, or adjustment.
9. The use of accessory attachments not
recommended by the appliance manufacturer
may cause injuries.
10. Intended for countertop use only as directed.
Not for stovetop use.
11. Do not use the appliance for other than
intended use.
12. Do not use outdoors.
13. Do not let cord touch hot surfaces or hang over
the edge of table or counter.
14. WARNING: Spilled food can cause serious
burns. Keep appliance and cord away from
children. Never drape cord over edge of
counter, never use outlet below counter, and
never use with an extension cord.
15. Prior to first use, please make sure that
the electrical rating of the appliance is in
conformity with the current electric rating.
16. Plug cord into wall outlet. To disconnect,
switch appliance off, then remove plug
from wall outlet.
17. To reduce the risk of electric shock, cook
only in removable container. DO NOT
cook food directly in the Unit Base.
18. DO NOT place on or near a hot gas or
electric burner, or in a heated oven.
19. SAVE THESE INSTRUCTIONS Do not
throw away. Read before operating your
new XL Smoke-less Grill & Griddle. Keep
for future reference.
20. In order to ensure safe operation and
optimum performance, please read the
entire Instruction/Care & Use Booklet.
21. Extreme caution must be used when
moving an appliance containing hot oil
or other hot liquids.
22. To disconnect, turn the unit off, then
remove the plug from the wall outlet.
23. This appliance is not intended to be
operated by means of external timer or
separate remote control system.
24. This appliance incorporates an earth
connection for functional purposes only.
SAVE THESE
INSTRUCTIONS
FOR
HOUSEHOLD
USE ONLY
SPECIAL CORD SET INSTRUCTIONS:
A short power-supply cord is provided to
reduce the risks resulting from becoming
entangled in or tripping over a longer cord.
Longer extension cords may be used if
care is exercised. If a long extension cord
is used, the marked electrical rating of the
extension cord should be at least as great
as the electrical rating of the appliance, and
the longer cord should be arranged so that it
will not drape over the countertop or tabletop
where it can be pulled on by children or
animals or tripped over. The extension cord
should be a grounding 3-wire cord.
3
HEALTHY
COOKING
STARTS WITH
GREENPAN
Since inventing healthy ceramic nonstick
in 2007, we’ve dedicated ourselves to
unique advances that make cooking
better for everyone. From healthy ceramic
nonstick cookware to revolutionary home
appliances, our groundbreaking designs
deliver remarkable performance so you
can focus on the flavor. Enjoy!
CONTENTS
Description of Parts
Before First Use
General Usage
Operation
Cleaning & Maintenance
Troubleshooting
Warranty
04
04
04
05
08
09
10
4
BEFORE FIRST USE
1. Read all instructions and
important safeguards.
2. Remove all packaging materials and
check that all items have been received
in good condition.
3. Tear up all plastic bags and dispose of
properly as they can pose a suffocation or
choking risk to children.
4. Wipe body clean with a damp cloth NOTE:
Do not use harsh abrasive cleaners, scouring
pads or products that are not considered
safe to use on nonstick coatings. If washing
in the dishwasher, a slight discoloration
to the plates and accessories may occur.
This is cosmetic only and will not affect
performance. THIS APPLIANCE IS FOR
HOUSEHOLD USE ONLY.
5. Thoroughly clean the ceramic nonstick plates
and drip tray. The ceramic nonstick plates
and drip tray are dishwasher safe.
6. Insert the drip tray and drip gutter.
7. Install plates using directions on page 5.
PARTS
1. Base
Solid construction with stainless
steel design.
2. Control Panel
Start/stop and sear buttons with
indicator lights; dial controls and LCD
display screen.
3. Grill/Griddle Plates
Removable and interchangeable
Thermolon™ Volt Ceramic
Nonstick Plates.
4. Drip Tray (Not Shown)
Collects grease and removes from base
for easy cleanup.
5. Drip Gutter (Not Shown)
Collects grease and removes from base
for easy cleanup.
6. Plate Release Buttons
Push in to release and remove
cooking plates.
7. Splash Guard
Removable stainless steel splash guard.
8. Cord Storage (Not Shown)
Conveniently located underneath to hide
away the cord.
1.
2.
3.
7.
4.
5.
8.
ASSEMBLY
INSTRUCTIONS
To get started, place the GreenPan XL Smoke-
less Grill & Griddle on a clean, flat surface. The
XL Smoke-less Grill & Griddle has three different
plate options:
FULL GRILL
Bring outdoor flavor inside with the full grill
plate position. This position utilizes two grill
plates to deliver a full-sized healthy ceramic
nonstick grill.
6.
5
Use the full cooking grill surface or set time and
temperature for each plate separately.
Press the Sear function and sear a classic steak,
make a juicy burger or hot dogs for the kids all
on the same device. Grease and oil will drain
to the drip tray.
FULL GRIDDLE
This setting is perfect for a huge array of
options, including classics like eggs, French
toast and pancakes to everyday cooking like
chicken and veggies. All your favorites can be
cooked on the XL Smoke-less Grill & Griddle.
With both plates you have double the surface
area for griddling. You can also cook different
foods at the same time on separate plates
without worrying about combining their flavors.
COMBO GRILL & GRIDDLE
Mix it up for your meal with both grill and
griddle plates. This mode lets you optimize your
time in the kitchen. Grill breakfast sausage and
make eggs at the same time, grill meats while
searing veggies, Fish and chips, fajitas…the
options are endless. This is the XL Smoke-less
Grill & Griddle’s most versatile position—heat
the plates to different temperatures to make
sure your griddle and your grill are ideal for
your meal. You can sear on the grill, then finish
on the griddle plate to get maximum flavor.
Set time and temperature for each plate
separately. Grease and oil will drain
through center channel.
INSTALLING COOKING PLATES –
The XL Smoke-less Grill & Griddle should be off
and cooled.
Insert each plate individually. Tilt the center of
the plate downward, and carefully push down
on the outer side of the plate. You should hear it
snap into place. Do not force it down, make sure
the hinge pins and hooks are aligned and then
try again. Do not try to use prongs to push in.
NOTE: Diagram for instructional purposes only,
there are no markings on the actual product.
REMOVING COOKING PLATES
The XL Smoke-less Grill & Griddle should be
off and cooled, and be sure to press the
“Stop” button.
Find the plate release buttons on the sides. Press
one button firmly and the cooking plate will pop
up from the base. Grab the cooking plate with
both hands to lift and remove. Use caution when
placing plates on another surface - do not apply
too much pressure as to not damage the
pins underside.
OPERATION
Once your XL Smoke-less Grill & Griddle is
properly assembled, plug the cord into a
standard electrical outlet and you will be
ready to get cooking. As you make your
selections, the LCD will illuminate but, cooking
will not begin until you press the
Start/Stop button.
Once you have placed the plates in position,
you can independently control the temperature,
time and sear function for each plate.
Temperature settings range from 175°F to 450°F
and time ranges from 1 to 30 minutes.
The setting dial allows you to select between
manual and smoke-less modes. Smoke-less mode
includes optimal presets for beef, poultry, fish
and pork.
NOTE: To change the temperature between °C
and °F, press and hold the START/STOP button
and SEAR button simultaneously for 6 seconds.
6
Food Plate Suggested Temp & Time
Bacon Grill or
Griddle
Place bacon on cold plates. Turn to 450˚F. Cook until desired crispiness. Should take about 15 mins
for 1 lb. of bacon.
Beef, Boneless
Steak
Grill Preheat to 450˚F. Press the Sear button and sear for 2 mins. Put the steaks on the preheated grill
plates. Cook for about 4 to 6 mins per side, depending on the thickness of the steaks and desired
doneness.
Chicken Breast Grill Preheat to 400˚F. Cook 8 to 10 mins per side. (Internal temperature should be 165˚F—juices will run
clear with no signs of pink.
Chicken Thighs Grill Preheat to 400˚F. Cook 8 to 10 mins per side. (Internal temperature should be 165˚F—juices will run
clear with no signs of pink.
Fish Steaks Grill Preheat to 400˚F. 7 to 8 mins per side.
Hamburgers Grill Preheat to 450˚F.
Cheeseburgers Grill Same as above, but once the burgers are nearly cooked, with about 1.5 mins remaining, place a
piece of cheese on top of the burgers. Cook until cheese is just melted.
Sausages
(uncooked)
Grill or
Griddle
450˚F. Put the links on the preheated grill/griddle plates—the grill ribs are perfect for holding the
links in plate and allow for easy turning for even cooking. Grill for about 5 mins per side.
Eggs Griddle 350˚F. Break the eggs onto the hot griddle plates. Flip once whites are set, about 2 to 3.5 mins, and
remove when cooked to desired doneness.
French Toast Griddle 350˚F. Flip after 2 to 3 mins, depending on thickness. Cook for an additional 2 to 3 mins.
Steak & Eggs Grill and
Griddle
Preheat to 350˚F. Put the seasoned steak(s) on the preheated grill plate. Grill for about 4 to 6 mins
per side, depending on thickness and desired doneness. After flipping steak(s) to cook the second
side, add the eggs to the preheated griddle plate and cook for 2 to 3 mins per side. At that time, the
steaks should be done as well.
Vegetables Grill 400˚F. Grill until tender. This will vary depending on the types of vegetables used, but should take
between 20 and 30 mins.
COOKING GUIDE
Note: These are suggested times only and may vary based on ingredients, temperatures, and personal preference.
Always check internal meat temperatures with a food thermometer for safety. Thick cuts of meat may need to be
butterflied for even cooking results.
7
GETTING STARTED
Selecting Plates & Temperature
- Default timer and temperature will appear on
the LCD display.
- Turn the dial to adjust your temperature (in
manual mode). If you turn the temperature
below 175°F, the plate will turn off.
- To adjust your countdown timer, turn the dial
to select the number of minutes. When you
turn beyond 30 minutes, that plate will be
“ON” continuously. It will automatically shut
off after 60 minutes.
- Press the start button, and you will notice the
LCD screen will display “PREHEAT” and bars
running from left to right.
- Once it’s done preheating, it will beep three
times and the “PREHEAT” disappears and the
minutes will start blinking.
- Press start to start the timer counting down and
add your food to the plate(s).
Note: during cooking, bars represent 10
seconds. There are 6 bars total, and they will
blink from right to left (after 60 seconds, the
minute will be -1 and the 6 bars will show
again and the countdown keeps going).
- To turn off one plate while cooking, select
the plate to turn off, then turn the temperature
dial to off, “OFF” will display for the
selected plate.
Note: while cooking only one plate can be
turned off, not both at the same time. This
does not shut the unit off. To shut the unit
completely off, push the Stop button.
- When done cooking, to fully turn off unit, push
the Stop button.
DURING USE
As the XL Smoke-less Grill & Griddle will
become hot during use, always use caution
when operating the XL Smoke-less Grill &
Griddle.
DO NOT TOUCH THE PLATES OR
SPLASH GUARD DURING OR
IMMEDIATELY AFTER COOKING
The splash guard should not be touched during
or immediately after cooking. Use an oven
mitt if you need to adjust the splash guard to
prevent burns.
The base of the XL Smoke-less Grill & Griddle
will be very hot too. If you need to move the XL
Smoke-less Grill & Griddle for any reason allow
the XL Smoke-less Grill & Griddle to cool before
handling (at least 30 minutes).
NOTE: During first use, the XL Smoke-less
Grill & Griddle may have a slight odor. This is
perfectly normal and will disappear with use.
SEAR FUNCTION
You can sear foods at 500°F for up to 5 minutes.
Each side of the control panel has its own
Sear function. You can chose to sear each side
independently.
EXPLORE NEW CULINARY TERRITORY
The XL Smoke-less Grill & Griddle delivers
ultimate versatility with many different cooking
modes. Use it as a Full grill, full griddle or
combination grill/griddle.
QUICK TIPS
FOR BEST RESULTS
• Add a light coating of cooking oil to the
plates. Do not use cooking spray or low smoke
point oils.
• Always clean your plates after each use.
USER
MAINTENANCE
• While your plates are metal utensil safe, we
recommend using plastic, silicone, or wooden
utensils to prolong the life of your ceramic
nonstick plates.
• Never leave plastic utensils in contact with the
hot plates.
• Between meals, remove any residue with a
paper towel before starting your next meal.
• Allow the XL Smoke-less Grill & Griddle to
cool completely (at least 30 minutes) before
cleaning.
8
BEFORE RETURNING
YOUR GREENPAN
PRODUCT
If you are experiencing problems with your
GreenPan XL Smoke-less Grill & Griddle,
we suggest that you call GreenPan customer
service at 914-372-7777 before returning the
product. A representative can confirm whether
the product is under warranty and advise
on next steps. IMPORTANT: If the defective
product is to be serviced by someone other
than GreenPan’s authorized service, please
tell the servicer to call our consumer service
at 914-372-7777 to ensure that the problem
is properly diagnosed, the product is serviced
with the correct parts, and the product is still
under warranty.
CLEANING &
MAINTENANCE
Before cleaning, always unplug your XL Smoke-
less Grill & Griddle and allow it to cool. Remove
and dispose of grease and fats that have
accumulated in the drip trays.
Press the plate release buttons to remove the
plates for cleaning. Make sure the cooking plates
have cooled completely before handling (at least
30 minutes). Cooking plates are dishwasher safe.
Do not scrape the cooking plates with metallic
objects like knives or forks and do not use a
scouring pad for cleaning. Doing so can damage
the plates’ ceramic nonstick coating.
If you’ve cooked seafood, wipe the cooking plate
with lemon juice to avoid transferring seafood
flavor to your next meal. The base, splash guard
and control panel can be wiped clean with a
soft, dry cloth. For tougher messes, dampen
cloth.
See below table for cleaning guidance.
Refrain from using scouring pads, powders,
or chemical detergents.
STORAGE
Ensure the XL Smoke-less Grill & Griddle is cool
and dry before storing. Wrap the power cord
around the cord wrap underneath the unit.
Have one set of plates assembled in the unit.
Store the other set of plates vertically, with
the cooking sides face each other, and
the pins facing outward.
For best and safest storing, retain the packaging
materials and place the grill and plates back into
the box when not in use.
Part Dishwasher &
Hand wash safe
Wipe with
damp cloth
Splash
Guard
Base
Interchangeable
Grill/
Griddle
Plates
Drip Trays
9
TROUBLESHOOTING
Issue Cause Solution
Error Code: E1 Temperature sensor short
circuit.
Contact Customer Service.
Error Code: E2 Temperature sensor open
circuit.
Contact Customer Service.
Error Code: E2 Heating plate is missing. Make sure to have both plates on unit when cooking.
Error Code: E3 Plate connectors are not
connecting properly to
sockets due to connector pins
being too short.
Contact Customer Service.
Unit does not turn on An issue with the power plug. Check whether the power plug is connected to a functional,
grounded electrical outlet.
The Start/Stop backlit is not
illuminated and the display
is blank
Connection to wall outlet. If the unit is plugged in, the Start/Stop backlit should be
illuminated. If problem persists, try using a different outlet. Please
note, if the timer does not begin to countdown, press the Start/
Stop button to start the timer.
Unit has a slight odor During first use this may
happen.
This is perfectly normal during first use and will disappear with
use.
I do not know when preheat is
complete
The unit will beep three times, the "PREHEAT" disappears, and the
minutes will start blinking.
The unit shut off Be sure to hit start after preheat is complete.
Difficulties removing plates Not pressing the release
buttons on the sides.
Find and press one button firmly and the cooking plate will pop up
from the base. Grab the cooking plate with both hands to lift and
remove. Do not apply too much pressure when placing plates on
another surface as to not damage the pins underside.
Difficulties inserting plates Not tilting the plate properly. Tilt the plate downward and carefully push on the outer side of
the plate. You should hear it snap into place. Do not force down,
make sure the hinge pins and hooks are aligned.
Left plate is not getting hot Did not select left or both
plates.
Be sure the plate selector dial is set to left or both.
Right plate is not getting hot Did not select right or both
plates.
Be sure the plate selector dial is set to right or both.
The SEAR stops after a couple
of minutes
This is normal. SEAR is programmed for a maximum of 5 minutes to provide that
perfect finish on food. Each side of the control panel has its own
SEAR function. You can choose to sear each side independently
for up to 5 minutes.
Do I need to use the default
time and temperature?
No. Use the time and temperature dials to customize your settings.
Unable to change the
temperature between °C and °F
Not pressing and holding
the START/STOP button and
SEAR.
Press and hold the START/STOP button and SEAR button
simultaneously for 6 seconds.
The white bracket underneath
the plate is broken or missing
The plate can still be used without the bracket.
The pin underneath the plate is
bent or damaged
External damage to plate. This could impact assembly of the plate to the grill and/or the
ability for the plate to get power. Contact Customer Service for a
replacement.
The oil/grease is spilling in the
unit OR on the countertop
Not cleaning drip tray. Be sure to empty and clean the drip tray and drip gutter as often
as needed and after each use.
Uncertain about which pieces
are dishwasher safe
The plates, drip gutter and drip tray are dishwasher safe.
Scratches on plates after
constant daily use
Caused by everyday use. While your plates are metal utensil safe, we recommend using
plastic, silicone, or wooden utensils to prolong the life of your
ceramic nonstick coating.
Power cord is in the way during
storage
Store the power cord underneath the unit in the convenient wrap.
10
LIMITED WARRANTY
GreenPan Electrics are covered by a limited
warranty against defects in materials and
workmanship, beginning on the date of
purchase and lasting for two years. If your
GreenPan Electrics product has a defect during
the warranty period, The Cookware Company
(USA), LLC will either repair or replace the
product. Further information on the warranty
claim process, exclusions from warranty
coverage, and other terms can be found in
the complete limited warranty for this product,
available online at greenpan.us/warranty.
TERMS OF SALE;
ARBITRATION
The terms on which The Cookware Company
(USA), LLC sells GreenPan Electrics are
available online at greenpan.us/pages/terms-
of-sale (the “Terms”). The Terms contain very
important information regarding your rights and
obligations, as well as conditions, limitations,
and exclusions that may apply to you. Please
read them carefully.
In particular, the Terms provide that, by
your purchase of this product, you and The
Cookware Company (USA), LLC are agreeing
to give up any rights to litigate in a court or
before a jury, or to participate in a class action
or representative action with respect to a claim.
Other rights that you would have if you went
to court may also be unavailable or limited in
arbitration. Any claim, dispute, or controversy
between you and The Cookware Company
(USA), LLC arising from or relating in any way
to your purchase of products or services will be
resolved exclusively and finally by
binding arbitration.
The arbitration will be administered by the
American Arbitration Association (“AAA”) in
accordance with the Consumer Arbitration
Rules (the “AAA Rules”) then in effect, except as
modified hereby. (The AAA Rules are available
at adr.org or by calling the AAA at 1-800-778-
7879.) The Federal Arbitration Act will govern
the interpretation and enforcement of this
arbitration and waiver provision.
The Cookware Company (USA), LLC will
be responsible for the AAA filing fee of any
such proceeding. Other than your right to
pursue a claim in small claims court, as
described in the Terms, the arbitrator will have
exclusive authority to resolve any dispute
relating to arbitrability and/or enforceability
of this arbitration provision, including any
unconscionability challenge or any other
challenge that the arbitration provision or
these Terms are void, voidable or otherwise
invalid. The arbitrator will be empowered to
grant whatever relief would be available in
court under law or in equity. Any award of
the arbitrator(s) will be final and binding on
each of the parties and may be entered as a
judgment in any court of competent jurisdiction.
Attorney fee shifting in this case is governed by
the Terms. You agree to an arbitration on an
individual basis. In any dispute, NEITHER YOU
NOR THE COOKWARE COMPANY (USA), LLC
WILL BE ENTITLED TO JOIN OR CONSOLIDATE
CLAIMS BY OR AGAINST OTHER CUSTOMERS
IN COURT OR IN ARBITRATION OR
OTHERWISE PARTICIPATE IN ANY CLAIM AS A
CLASS REPRESENTATIVE, CLASS MEMBER OR
IN A PRIVATE ATTORNEY GENERAL CAPACITY.
The arbitral tribunal may not consolidate more
than one person’s claims and may not otherwise
preside over any form of a representative or
class proceeding. The arbitral tribunal has no
power to consider the enforceability of this class
arbitration waiver and any challenge to the
class arbitration waiver may only be raised in a
court of competent jurisdiction.
If any provision of the arbitration agreement
described herein and in the Terms is found
unenforceable, the unenforceable provision will
be severed and the remaining arbitration terms
will be enforced.
11
NOTES
1400025531
*18.9% Less smoke than the manual mode.
