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WARRANTY
14
The BROIL KING® Warranty is effective from date of purchase and
is limited to the repair or replacement of parts at no charge which
prove to be defective under normal domestic use.
In United States and Canada replacement is FOB Factory.
In all other countries replacement is FOB BROIL KING® Distributor
(Consult your Dealer for name of BROIL KING®
Distributor). All other costs are the responsibility of the
owner.
This warranty is extended only to the original purchaser as indicated
on the warranty registration and applies only to products sold at retail
and only when used exclusively by the purchaser in country where
purchased. (Different types of gas used in different countries require
appropriate valves, orifices and regulators.)
WHAT IS COVERED
IMPERIAL
REGAL
BARON
CROWN
SIGNET
MONARCH
GEM
STAINLESS STEEL LID & PORCELAIN
STEEL LID COMPONENTS
Lifetime Lifetime 10 Years
CAST ALUMINUM COOK BOX &
COMPONENTS
Lifetime Lifetime 10 Years
STAINLESS STEEL
COOK BOX
Lifetime Lifetime
STAINLESS STEEL
COOKING GRIDS
15 Years 5 Years
CAST IRON GRIDS
COOKING GRIDS
2 Years 2 Years
STAINLESS STEEL
FLAV-R-WAVE™
15 Years 3 Years 2 Years
DUAL-TUBE™ BURNERS
15 Years
10 Years
STAINLESS STEEL MAIN BURNERS
5 Years
SIDE BURNER
15 Years
2 Years
2 Years
REAR BURNER
15 Years
10 Years
INFRA-RED SIDE BURNER
(EXCLUDING SCREEN)
15 Years 5 Years
STAINLESS STEEL COMPONENTS
15 Years
5 Years
REMAINING PARTS & PAINT
15 Years
2 Years
2 Years
WHAT IS NOT COVERED
Any failures or operating difficulties due to accident, abuse, misuse,
alteration, misapplication, vandalism, improper installation or
improper maintenance or service, or failure to perform normal and
routine maintenance, including but not limited to damage caused by
insects within the burner tubes, as set out in the owner’s manual.
Deterioration or damage due to severe weather conditions such as
hail, hurricanes, earthquakes or tornadoes, discoloration due to
exposure to chemicals either directly or in the atmosphere.
Shipping or transportation costs.
Removal or re-installation costs.
Labor costs for installation and repair.
Cost of service calls.
Liability for indirect, or consequential damages.
Gas grills deemed to be used as a communal amenity or gas grills
not directly used and maintained by the purchaser
REPLACEMENT PARTS
“Genuine BROIL KING® Gas Grill Parts” must always be used for
replacement. Use of any other parts will automatically nullify the
above warranty.
BURNERS
The life of BROIL KING® burners (made of stainless steel) depends
almost entirely on proper use, cleaning and maintenance. This
warranty does not cover failure due to improper use and
maintenance. For proper burner maintenance instructions see page
10.
PORCELAIN-COATED COOKING GRIDS
All BROIL KING® cast iron cooking grids are coated with a durable
porcelain enamel to assist in cleaning and reduce the tendency of
food sticking to the grid. Porcelain is essentially a glass coating.
Some chipping may occur if mishandled. This will not affect the use
or performance of the grids. The grids are not warranted against
chipping or rusting due to mishandling. Consult “Maintenance” (page
10) for proper cooking grid care and cleaning instructions.
VAPORIZATION SYSTEMS
BROIL KING® Gas Grills are designed for use with Flav-R-Wave™
vaporization systems. Use of any other product will nullify the
warranty.
FLAV-R-WAVE™
The Flav-R-Wave™ is warranted against defects in materials or
rust through for a period of 3 years on Monarch, Signet, Baron, 5
years on Sovereign, Regal and Imperial and 2 years on all other
models from date of purchase. Surface rust will not affect the
performance of the Flav-R-Wave™ and is not covered by the
warranty. See “Maintenance” (page 10) for proper Flav-R-Wave
care instructions.
FREIGHT
Courtesy shipping is provided for warranty orders during the six (6)
months after the original date of purchase. After this period, a
freight charge will be applied to all warranty orders.
REGISTER YOUR GRILL
You can register your grill’s warranty online at www.omcbbq.com or
by calling 1-800-265-2150.
WARRANTY CLAIMS
All warranty is handled directly by BROIL KING®. Parts must be
returned to BROIL KING® Warranty Department, shipping charges
prepaid, accompanied by Model Number, Serial Number, and if
your grill is not registered, proof of purchase (copy of sales slip or
invoice). If inspection confirms the defect, BROIL KING® will repair
or replace such part in accordance with the terms of the warranty.
On receipt of letter or fax (not by phone) BROIL KING® may at its
option not require part or parts to be returned.
NON AMERICAN/CANADIAN RESIDENTS
The above warranty is administered by the BROIL KING® distributor
in your country. Contact your dealer for the name of your BROIL
KING® distributor.
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