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28 49-2000992 Rev. 2
Problem Possible Cause What To Do
“Crackling” or “popping”
sound
This is the sound of the metal heating
and cooling during both the cooking and
cleaning functions.
This is normal.
Why is my range making a
"clicking" noise when using
my oven?
Your range cycles the heating elements
by turning relays on and off to maintain
the oven temperature.
This is normal.
Clock and timer do not work A fuse in your home may be blown or
the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Plug on range is not completely inserted
in the electrical outlet.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
Oven controls improperly set. See the Oven Control section.
Oven door is crooked The door is out of position. Because the oven door is removable, it sometimes gets out of
position during installation. To straighten the door, re-install the
GRRU6HHWKH/LIW2II2YHQ'RRULQVWUXFWLRQVLQWKH&DUHDQG
Cleaning" section.
Oven light does not work Light bulb is loose or defective. Tighten or replace bulb.
Pad operating light is broken. Call for service.
Oven will not steam clean. Display flashes HOT.
Allow the oven to cool to room temperature and reset the controls.
Oven controls improperly set. 6HHWKH8VLQJ6WHDP&OHDQVHFWLRQ
Oven door is not closed. Make sure you close the door to start steam clean cycle.
Excessive smoking during
clean cycle
Excessive soil or grease. Press the Cancel/Off pad. Open the windows to rid the room
of smoke. Wait until the LOCKED light goes off. Wipe up the
excess soil and reset the clean cycle.
Excessive smoking during
broiling
Food too close to broil element. Lower the rack position of the food.
Oven door will not open
after a clean cycle
Oven too hot. Allow the oven to cool below locking temperature.
Oven not clean after a clean
cycle
Oven controls improperly set. See the Cleaning the Oven section.
Oven was heavily soiled. Clean up heavy spillovers before starting the clean cycle.
Heavily soiled ovens may need to steam clean again or for a
longer period of time.
"DOOR LOCKING" flashes in
the display
The self-clean cycle has been selected but
the door is not closed.
Close the oven door. Latch the door.
DOOR LOCKED is on when
you want to cook
The oven door is locked because the
temperature inside the oven has not
dropped below the locking temperature.
Press the Cancel/Off pad. Allow the oven to cool.
“F— and a number or letter”
flash in the display
You have a function error code. Press the Cancel/Off pad. Allow the oven to cool for one hour.
Put the oven back into operation.
If the function code repeats. 'LVFRQQHFWDOOSRZHUWRWKHRYHQIRUDWOHDVWVHFRQGVDQG
then reconnect power. If the function error code repeats, call for
service.
Display goes blank A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
The clock is turned off. See the Special features section.
Oven is in Sabbath Mode. 9HULI\WKDWWKHRYHQLVQRWLQ6DEEDWK0RGH6HHWKH6SHFLDO
Features section.
Oven or cooktop will not
stay set.
Function error. 'LVFRQQHFWDOOSRZHUIRUDWOHDVWVHFRQGVDQGWKHQUHFRQQHFW
power. If repeating, call for service.
Power outage, clock flashes Power outage or surge Reset the clock. If the oven was in use, you must reset it by
pressing the Cancel/Off pad, setting the clock and resetting any
cooking function.
“Burning” or “oily” odor
emitting from the vent
This is normal in a new oven and will
disappear in time.
To speed the process, set a self-clean cycle for a minimum of 3
hours. See the Cleaning the Oven section.
Strong odor An odor from the insulation around the
inside of the oven is normal for the first few
times the oven is used.
This is temporary and will go away after several uses or a self-
clean cycle.
Troubleshooting Tips ... Before you call for service
TROUBLESHOOTING TIPS
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