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21
RolliBot RolliCOOL 100H-20 Portable AC User Manual
Code Possible Cause Solution(s)
E1 Humidity sensor failure. Contact customer service for troubleshooting.
E2 Defrosting temp. sensor failure Contact customer service for troubleshooting.
E4
Environment temp. sensor
failure
Contact customer service for troubleshooting.
E7 Full water alarm Drain the water reservoir.
If none of the above information resolves your issue, please visit our website at www.rollibot.
com or contact customer service at 1-844-585-6295.
Section 9. Warranty
9.1 – Violation
The RolliCool 100H-20 Portable AC Unit cannot be repaired or serviced within its warranty
period if any of the following has occurred:
The warranty has expired
Damage occurred during or in relation to non-routine and/or unauthorized disassembly
Failure to provide a valid proof of purchase when requesting service or repair
Damage occurred as a result of natural disaster etc.
Damage occurred due to unexpected factors or man-made reasons (including mis-operation, uid found in any openings,
improper insertion or pulling, hauling, bumping, improper voltage input and others).
9.2 – Information
One-Year Limited Hardware Warranty
Your RolliCool 100H-20 Portable AC Unit (“Product”) includes a One-Year Limited Hardware Warranty
(“Warranty”). The Warranty covers product defects in materials and workmanship under normal use. This
Warranty is limited to residents of the United States and Canada only and is available only to original
purchasers. This Warranty gives you specic legal rights, and you may also have other rights which vary from
state to state.
This Warranty starts on the date of your purchase and lasts for one year (the “Warranty Period”). The Warranty
Period is not extended if the Product is repaired or replaced. We may change the availability of this limited
warranty at our discretion, but any changes will not be retroactive.
Warranty services are provided by Rollibot Warranty Pro (“WP”). If a hardware defect arises and a valid claim
is received within the Warranty Period, at its option and to the extent permitted by law, WP will: (1) repair the
hardware defect by using new or refurbished parts that are equivalent to new in performance and reliability;
or (2) exchange the Product with a product that is new or refurbished which is substantially equivalent to
the original product. This Warranty is for one replacement only of like-items and does not cover items out of
production if the product is no longer made or stocked. This Warranty is not assignable or transferable. The
original purchaser may call WP’s toll-free number at 1-844-585-6295 for a service request.
When a product or part is exchanged, any replacement item becomes your property, and the replaced item
becomes WP’s property. This warranty only covers technical hardware defectiveness during the warranty
period and under normal use conditions. WP does not warrant uninterrupted or error-free operation of this
Product.
This Warranty does not cover any damage due to: (a) transportation; (b) storage; (c) improper use; (d)
failure to follow the product instructions or to perform any preventive maintenance; (e) modications; (f)
unauthorized repair; (g) normal wear and tear; or (h) external causes such as accidents, abuse, or other
actions or events beyond our reasonable control.
Important: Do not disassemble the Product. Disassembling the Product will void this Warranty. Only WP or a
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