OWNER’S MANUAL
Wi-Fi
Soundbar
Please read this manual carefully before operating your set and retain it for
future reference.
Model
S80TR (S80TR, SPT8-W, SPT85-SL, SPT85-SR)
2407_Rev02
www.lg.com
Copyright © 2024 LG Electronics Inc. All Rights Reserved.
2
Soundbar Quick Guide
Installing and using the Product
a Connect the soundbar to your TV via an optical cable or an
HDMI cable.
c
c
C
HDMI OUT
OPTICAL
IN
b
D
E
B
A
HDMI IN
HDMI IN
(ARC)
OPTICAL
OUT
a
a
b
HDMI™ ▶ TV
(eARC/ARC)
HDMI™ IN
A Soundbar
B Remote Control Receiver / Status Display
C Wireless Rear Speakers
D Wireless Subwoofer - Install it close to the soundbar.
E External Device - (Blu-ray player, game console, etc.)
3
b If you are using an external device (ex. Set-top box, Blu-ray player, game console, etc.), connect it to
the soundbar or to the TV via an HDMI cable.
c Connect to power in the following order: wireless subwoofer [ wireless rear speakers [ soundbar.
Then, turn on the soundbar. When the connection is automatically established with the soundbar, the
LEDs on the wireless subwoofer and wireless rear speakers will light up green. ([ See “Connecting
the Product” on page 6.)
d Using the product with your TV ([ See “Connecting
with an Optical Cable”, “Connecting with an HDMI Cable”,
“Connecting via Bluetooth” on page 30, 32, 34.)
A Press the Function
button repeatedly until “OPT/HDMI ARC” appears on the status display.
B On your TV's settings, set the output speaker to [HDMI ARC], [Optical], [LG WOWCAST], or [External
Speaker].
C When the TV is properly connected to the product, “OPT”, “ARC”, or “E-ARC” will appear on the
status display with a sound.
e Connecting the product to your smartphone via Wi-Fi ([
See “Connecting with the product via LG ThinQ app” on page
16.)
A Connect your smartphone to Wi-Fi.
B Install the LG ThinQ app on Google Play or the App Store.
C Run the LG ThinQ app and follow the instructions.
D The product will connect to your smartphone and you can control the product with LG ThinQ app.
4
f Connecting the product to your smartphone via Bluetooth
([ See “Connecting via Bluetooth” on page 39.)
A Tap the Settings
button on your smartphone and select Bluetooth. Turn on the Bluetooth
function. ( Off > On)
B Press the Bluetooth pair
button. After a moment, you will see “BT READY” on the status display.
C Find and select “LG_Speaker_S80TR_XXXX”.
D When the product is connected to your smartphone via Bluetooth, you can see the status display
change from “PAIRED” [ “Connected Bluetooth device name” [ “BT”.
Manually connecting the soundbar to the wireless subwoofer or wireless
rear speakers ([ See “Connecting the wireless subwoofer and wireless
rear speakers manually” on page 8.)
If you see a red LED on the wireless subwoofer or wireless rear speakers, it means that the
soundbar is not connected to the speakers. If this is the case, connect them in the following order.
A Press the Power
button on the soundbar to turn it off.
B Press the PAIRING button on the back of the wireless subwoofer or wireless rear speakers.
Check if each LED blinks green.
- If you still see a red LED on the wireless subwoofer or wireless rear speakers, press and hold
the button on the back of the subwoofer or wireless rear speakers again.
C Press the Power
button on the soundbar to turn it on.
D When the connection is established, you will see a green LED light on the wireless subwoofer
or wireless rear speakers light up green.
5
Table of Contents
Soundbar Quick Guide
2 Installing and using the Product
Installation
6 Connecting the Product
10 Setting up surround sound
16 Connecting with the product via LG ThinQ
app
17 Installing the LG ThinQ app and registering
the product
19 Resetting the Product
Exploring the Product
20 Front
22 Back
23 Exploring Remote Control
Various settings for
convenience
27 Convenient functions
Connecting to the TV
30 Connecting with an Optical Cable
32 Connecting with an HDMI Cable
34 Connecting via Bluetooth
Connecting to an External
Device
35 Connecting with an HDMI Cable
38 Connecting with an Optical Cable
Using the Product as an Audio
System
39 Connecting via Bluetooth
42 Connecting to a USB Storage Device
44 Using the LG ThinQ app
45 Compatible with Google Assistant
46 Works with Apple AirPlay
47 Spotify Connect
48 Works with Alexa
49 Tidal Connect
Mounting the Product to a Wall
50 Checking before mounting to a wall
52 Mounting the Product to a Wall
Safety Precautions
54 Safety and Regulatory
57 Prevention of product misuse
Before Reporting Product
Malfunction
61 Troubleshooting
Appendix
67 Specifications
69 Registered Trademarks and Licenses
71 What You Need to Know about Network
Services
71 Open Source Software Notice Information
72 Handling the Product
6
Installation
Connecting the Product
You can enjoy a richer sound by connecting the soundbar to the wireless subwoofer.
Connecting the wireless subwoofer automatically
After completing installation, the wireless subwoofer will automatically be connected to the soundbar.
Connect the soundbar to the subwoofer in the following order.
a Plug the power cable into the wireless subwoofer.
b Plug the power cable connected to the wireless subwoofer into an outlet.
c Plug the power cables into the wireless rear speakers and arrange the power cables.
d Plug the power cables connected to the wireless rear speakers into outlets.
7
e Plug the power cable into the soundbar.
f Plug the power cable connected to the soundbar into an outlet.
g Press the Power
button on the soundbar to turn it on.
h When the connection is automatically established, you will see the LEDs on the back of the wireless
subwoofer and wireless rear speakers light up green.
Checking the connection with the LEDs on the back of the
wireless subwoofer and wireless rear speakers
You can check the connection status by looking at the LEDs on the back of the wireless subwoofer and
wireless rear speakers.
LED Color Status
Blinking green Connecting in progress
Green Connected successfully
Red
Bad connection, or the subwoofer or wireless rear speakers are in
standby
Off Power cable not connected
8
Connecting the wireless subwoofer and wireless rear speakers
manually
If you see a red LED on the back of the wireless subwoofer or wireless rear speakers, it means that the
soundbar is not connected to the subwoofer or wireless rear speakers. If this is the case, connect them in
the following order.
a Press the Power
button on the soundbar to turn it off.
b Press the PAIRING button on the back of the wireless subwoofer or wireless rear speakers. Check
if the LED on the back of the subwoofer or the LED in front of the wireless rear speakers is blinking
green. If you still see a red LED on the wireless subwoofer or wireless rear speakers, press and hold
the button on the back of the subwoofer or wireless rear speakers again.
Connecting the wireless subwoofer manually
Connecting the wireless rear speakers manually
c Press the Power button on the soundbar to turn it on.
d When the connection is established, you will see the LED light on the back of the wireless subwoofer
or wireless rear speakers light up green.
9
Note
• Install the soundbar as close to the wireless subwoofer as possible. The closer the distance between
the soundbar and the wireless subwoofer, the better the sound quality.
• Please ensure there are no obstacles between the soundbar and the wireless subwoofer.
• Keep the rear speakers at least 30 cm (11.8 inch) away from the TV or monitor.
• To prevent wireless interference, maintain a distance of at least 1 m (3.3 ft) between the soundbar
or the wireless subwoofer, wireless rear speakers and any peripheral devices that generate strong
electromagnetic waves (ex. wireless routers, microwave ovens, etc.).
10
Setting up surround sound
The surround sound function allows you to hear immersive 3D sound produced by multiple audio channels
from the speakers, regardless of the channels in the originally recorded content.
For example, if you listen to music recorded in 2.0 channels with standard sound effects while the wireless
rear speakers are connected, you can hear the following difference.
When the surround sound is off
When the surround sound is on
Note
• Speaker positions are as follows.
A Front speakers
B Center speaker
C Top speakers
D Top center speaker
E Subwoofer
F Rear speakers
11
Turning surround sound on/off
a Press Settings
button. The product enters the setting mode and you can see “OFF-AUTO
POWER” or “ON-AUTO POWER”.
OFF-AUTO POWER
b While the “OFF-AUTO POWER” or “ON-AUTO POWER” is scrolling in the status display, press
Left/Right button to select the surround sound setting. You can see the status of the surround
sound, “OFF-SURROUND” or “ON-SURROUND”.
OFF-AUTO POWER
OFF-SURROUND
OFF-NIGHT TIME
AUTO-DISPLAY
c While the “OFF-SURROUND” or “ON-SURROUND” is scrolling in the status display, press Up/
Down button to turn on or off the surround sound.
OFF-SURROUND ON-SURROUND
12
Speaker sound based on input channels
Sound Effects
Input
Output
Rear speakers not connected Rear speakers connected
AI SOUND PRO
Sound customized with artificial intelligence
2.0 channels
5.1 channels
7.1 channels or more
7.1.4 channels
STANDARD
You can enjoy optimized sound
2.0 channels
5.1 channels
7.1 channels or more
7.1.4 channels
13
Sound Effects
Input
Output
Rear speakers not connected Rear speakers connected
CINEMA
Cinematic 3D sound
2.0 channels
5.1 channels
7.1 channels or more
7.1.4 channels
CLEAR VOICE PRO
Improves the clarity of voices
2.0 channels
5.1 channels
7.1 channels or more
7.1.4 channels
14
Sound Effects
Input
Output
Rear speakers not connected Rear speakers connected
SPORTS
Realistic sound like in a stadium
2.0 channels
5.1 channels
7.1 channels or more
7.1.4 channels
MUSIC
You can enjoy better sound optimized for music
2.0 channels
5.1 channels
7.1 channels or more
7.1.4 channels
15
Sound Effects
Input
Output
Rear speakers not connected Rear speakers connected
GAME
Optimized sound for game
2.0 channels
5.1 channels
7.1 channels or more
7.1.4 channels
BASS BLAST (BASS BLAST+)
Sound with reinforced bass
2.0 channels
5.1 channels
7.1 channels or more
7.1.4 channels
16
Connecting with the product via LG ThinQ app
LG ThinQ app allows you to connect the product to the network and to control the product.
Please check the following first.
• Do you have a wireless router?
- To connect your smartphone and the product via Wi-Fi, you must have a wireless router that
is connected to the internet.
- Make sure that they are both connected to the same Wi-Fi network.
- If the wireless router signal is weak, it may not be able to connect. Move the router closer to
the soundbar or reposition it away from obstacles.
• Does your smartphone have Bluetooth enabled?
- Enable Bluetooth on your smartphone.
- If Bluetooth is enabled, you can easily connect to Wi-Fi. If Bluetooth is disabled, the product
may not be registered on the LG ThinQ app.
• The LG ThinQ app is available in the versions listed below.
- Android™ OS: Version 9.0 or higher
- iOS OS: Version 15.0 or higher
- Minimum supported versions for each OS may change later.
17
Installing the LG ThinQ app and registering the product
You can manage your home appliance whenever wherever by the LG ThinQ app.
Product without the QR code
a Go to the Google Play or the App Store on your smartphone and search for the LG ThinQ app to
install it.
b Run the LG ThinQ app and log in to the app with your account. If you don't have an account, you can
also create a new one.
c Press the add (o) button and follow the instructions on the LG ThinQ app to register your product.
Product with the QR code
Scan the QR code on the bottom of the product with your smartphone camera or a QR code scan app.
18
Note
• Please note that the QR code may not be available at the time of purchase.
• The QR code attachment location may differ depending on the product.
• Settings menu items may vary depending on the smartphone manufacturer and OS.
• Google, Android, Google Play, Google Home and Chromecast built-in are trademarks of Google LLC.
• If the router password contains some special characters (such as ` ' " + / \ ; : - _ ^ & () <>) or
emoticons, the soundbar may not be connected. It is recommended to set a password using a
combination of English letters and numbers.
• It is recommended to set the security type of the wireless router to WPA2.
19
Resetting the Product
If the network connection is unstable, you will need to reset it. If the Wi-Fi network has been changed,
you will need to reset the product and connect it to your smartphone again.
How to reset
a Press and hold the Wi-Fi
button on the side of the product until you hear a sound signal.
b You will see “RESET” appear on the status display, and all wireless network settings on the product
will be cleared.
Note
• Once you reset the product, you will also need to reconnect the product to the smartphone via Wi-Fi
on the LG ThinQ app.
How to deactivate the wireless network connection(s).
Press and hold the Power
button for 3 seconds or longer to turn off the product.
20
Exploring the Product
Front
a
Power
This turns the product on/off.
• If you press and hold the Power
button for longer than 3 seconds, Wi-Fi will disconnect and
the product will no longer emit sound. Press the Power button quickly to maintain the Wi-Fi
connection for future use.
Function
Press the button repeatedly to select the desired function or input mode.
• OPT/HDMI ARC: Connects the product to a TV that supports an optical cable, ARC, E-ARC, or
LG Sound Sync
• BT: Connects the product via Bluetooth
• Wi-Fi: Connects the product via Wi-Fi
• HDMI: Connects the product to an HDMI input port
• USB: Connects the product to a USB storage device
Volume
Adjusts the sound volume.
Play/Pause
This allows you to pause or play music.
Bluetooth pair
It allows you to pair your Bluetooth device such as a smartphone to this product for three
minutes. ([ See “Connecting via Bluetooth” on page 39.)
Wi-Fi
It goes to the Wi-Fi function directly.
21
b
Built-in microphone
This uses when operating the AI room calibration on LG ThinQ app.
c
Remote Control Receiver
This receives wireless signals from the remote control.
d
Status display
Options such as input mode and volume are displayed in text.
• The status display can be controlled as auto, on, and off. ([ See “Using Display” on page
29.)
Note
• To reduce power consumption, the product will automatically turn off after 15 minutes of no input
signal from an external device.
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Back
a
HDMI™ IN
Plug in an HDMI cable to connect an external device to the product.
b HDMI™ d TV (eARC / ARC)
Plug in an HDMI cable to connect the TV to the product.
c
USB port
Plug in a USB storage device to play music with the product.
d
OPTICAL IN
Plug in an optical cable to connect the TV to the product.
e
AC IN
Plug in the power cord.
23
Exploring Remote Control
You can use the remote to control all functions of the product, from turning the power on/off to enabling
cinematic sound.
a
b
c
j
i
d
e
h
k
g
f
Replacement of Battery
Use AA 1.5V batteries. Replace the two batteries by inserting them into the remote control in accordance
with the directions indicated.
A Open the battery cover on the back of the remote control.
B Insert the batteries with the + and – ends corresponding to the markings.
C Close the battery cover.
Risk of fire or explosion if the battery is replaced by an incorrect type.
a
Power
Turns the product on/off.
b
Volume
Adjusts the sound volume.
c
Bluetooth pair
It allows you to pair your Bluetooth device such as a smartphone to this product for three
minutes. ([ See “Connecting via Bluetooth” on page 39.)
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d
Sound Effects
Press the button to select the desired sound field.
• AI SOUND PRO: Artificial intelligence selects the optimal sound settings to suit your content.
• STANDARD: You can enjoy optimized sound.
• CINEMA: Play content with 3D sound similar to a movie theater.
• CLEAR VOICE PRO: Improves the clarity of voices.
• SPORTS: Realistic sound like in a stadium.
• MUSIC: You can enjoy better sound optimized for music.
• GAME: Optimized sound for game.
• BASS BLAST (BASS BLAST+): Bass sounds are enhanced.
e
Sound Tuning
This adjusts the sound level of the connected speaker. Press the Sound Tuning button and
then Left/Right button to select the desired speaker before you press the Up/Down button to
increase/decrease the sound volume. Adjustable speakers and adjustment ranges are as follows:
• WF (Subwoofer): -15 - 6
• C (Center speaker): -6 - 6
• OVC (Top speaker): -6 - 6
• R (Rear Speaker): -6 - 6
• TRE (treble): -6 - 6
• MID (middle) : -6 - 6
• BAS (bass): -6 - 6
• Adjusting subwoofer and rear speakers level is applied only when the subwoofer and rear
speakers are connected.
25
f
Mute
This turns off the sound from the product.
g
Function
Press the button repeatedly to select the desired input mode or function.
h
Information
View the connected input source, Wi-Fi network or Bluetooth information.
• Wi-Fi: Connected app name
• BT: Connected Bluetooth device name
• OPT/ARC/E-ARC/HDMI: Current sound source
• USB: Current sound filename
i
Up/Down/Left/Right
These buttons are used to adjust the settings of the convenient functions.
Up/Down: This scrolls through the folders on the USB storage device. You can press the button to
select the desired folder.
Left/Right: To play the previous song, press Left button. To play the next song, press Right
button.
j
Play/Pause
To play or pause a song, press this button.
• When listening to music on a USB storage device, you can select the play mode by pressing the
button for 3 seconds or longer, then press Up/Down to select the desired Repeat option.
• OFF: Plays the files in order, then ends playback
• ONE: Plays the current file repeatedly
• FOLDER: Only plays the files in the folder on a loop
• ALL: Plays all files on a loop
• SHUFFLE: Plays a random file until all files are played, then ends playback
26
k
Settings
It allows you to adjust the settings of this product: AUTO POWER, SURROUND, NIGHT TIME,
DISPLAY. Press Settings button and select the setting by using Left/Right button before you
press the Up/Down button to turn on/off the setting.
• AUTO POWER: When the TV or an external device is turned on or off, the product will also turn
on or off automatically. It is available only when the product is connected to the TV via an optical
cable or Bluetooth. ([ See “Using Auto Power” on page 27.)
• SURROUND: The surround sound function allows you to hear immersive 3D sound produced by
multiple audio channels from the speakers, regardless of the channels in the originally recorded
content. ([ See “Turning surround sound on/off” on page 11.)
• NIGHT TIME: This reduces the general sound volume, but raises the volume of soft and delicate
sounds. This is useful when enjoying music or a movie late at night. ([ See “Using Night Time”
on page 28.)
• DISPLAY: The status display can be controlled as auto, on, and off. ([ See “Using Display” on
page 29.)
27
Various settings for convenience
Convenient functions
Using Auto Power
This function automatically turns the product on or off when the TV or external device is turned on or off.
When the connected device is turned on, the product turns on automatically and selects a function
according to the input signal.
Activating/Deactivating the Auto Power function
a Press Settings
button. The product enters the setting mode and you can see “OFF-AUTO
POWER” or “ON-AUTO POWER”.
OFF-AUTO POWER
b While the “OFF-AUTO POWER” or “ON-AUTO POWER” is scrolling in the status display, press Up/
Down button to turn on or off the Auto Power function.
OFF-
AUTO POWER
ON-
AUTO POWER
28
Using Night Time
This reduces the general sound volume, but raises the volume of soft and delicate sounds. This is useful
when enjoying music or a movie late at night.
Activating/Deactivating the Night Time function
a Press Settings
button. The product enters the setting mode and you can see “OFF-AUTO
POWER” or “ON-AUTO POWER”.
OFF-AUTO POWER
b While the “OFF-AUTO POWER” or “ON-AUTO POWER” is scrolling in the status display, press
Left/Right button to select the Night time setting. You can see the status of the Night time, “ON-
NIGHT TIME” or “OFF-NIGHT TIME”.
OFF-AUTO POWER
OFF-SURROUND
OFF-NIGHT TIME
AUTO-DISPLAY
c While the “ON-NIGHT TIME” or “OFF-NIGHT TIME” is scrolling in the status display, press Up/
Down button to turn on or off the Night time.
OFF-NIGHT TIME ON-NIGHT TIME
29
Using Display
The status display can be controlled as auto, on, and off.
Option Status display
AUTO Dimmed after 20 seconds of button input.
ON Always on
OFF Turned off after 20 seconds of button input.
Activating/Deactivating the Display function
a Press Settings
button. The product enters the setting mode and you can see “OFF-AUTO
POWER” or “ON-AUTO POWER”.
OFF-AUTO POWER
b While the “OFF-AUTO POWER” or “ON-AUTO POWER” is scrolling in the status display, press
Left/Right button to select the Display setting. You can see the status of the Display, “AUTO-
DISPLAY”, “ON-DISPLAY” or “OFF-DISPLAY”.
OFF-AUTO POWER
OFF-SURROUND
OFF-NIGHT TIME
AUTO-DISPLAY
c While the “AUTO-DISPLAY”, “ON-DISPLAY” or “OFF-DISPLAY” is scrolling in the status display,
Press Up/Down button to change the Display to “AUTO” or turn it on or off.
AUTO-DISPLAY ON-DISPLAY OFF-DISPLAY
30
Connecting to the TV
Connecting with an Optical Cable
Transmit your TV’s audio to the product by connecting it to the TV with an optical cable. You can add a
variety of 3D effects to the original audio to fill the room with a deep, rich sound.
Watching TV after connecting with an optical cable
a If the digital cable terminal has a cover, first remove the covers from both ends.
b Using an optical cable, connect the OPTICAL IN terminal on the back of the product to the Optical
Digital Output (OPTICAL OUT) terminal on the TV as shown in the picture.
31
c Press the Function button repeatedly until “OPT/HDMI ARC” appears on the status display.
d Press the Settings button on the TV remote control to enter the [Speaker] menu and set the output
speaker to [Optical] or [External Speaker]. Settings and menu items may vary depending on the TV
manufacturer.
Note
• If the optical input signal and the ARC signal attempt to connect at the same time, the ARC signal will
take priority.
When you use an LG TV
You can adjust the volume with the LG TV remote control if the TV is connected to the product with an
optical cable. You can only do so on a TV that supports the LG TV Sound Sync function. Check your TV’s
user manual to see if your TV is supported.
Functions controllable with an LG TV remote control
Volume, mute on/off
Note
• When the TV is properly connected to the product, “LGOPT” will appear on the status display.
• When using the product with an LG TV remote control, the volume and mute status set on the TV will
automatically be applied to the product.
• You can still use the product’s remote control even after connecting it to an LG TV.
• To use LG Sound Sync, you may have to change the sound setting of your TV. It may vary depending on
the TV.
32
Connecting with an HDMI Cable
You can transmit TV audio to the product by connecting the TV to the product with an HDMI cable. Add a
variety of 3D effects to the original audio to fill the room with a deep, rich sound.
Watching TV after connecting with an HDMI cable
a Using the HDMI cable, connect the HDMI™ d TV (eARC / ARC) terminal on the back of the
product to the HDMI IN (ARC) terminal on the TV as shown in the picture.
b Press the Function button repeatedly until “OPT/HDMI ARC” appears on the status display.
c Press the Settings button on the TV remote control to enter the [Speaker] menu and set the output
speaker to [HDMI ARC]. Settings and menu items may vary depending on the TV manufacturer.
d When the TV is properly connected to the product, “ARC” or “E-ARC” will appear on the status
display.
Note
• E-ARC supports high-quality audio such as DTS-HD Master Audio™, DTS:X
®
, Dolby TrueHD, and Dolby
Atmos
®
.
• If you wish to use Dolby Atmos
®
or DTS:X
®
, the connected device and its content should support Dolby
Atmos
®
or DTS:X
®
.
• Ensure that your TV supports the eARC function before you turn on eARC from the Settings menu.
For more information on how to use this function, please refer to your TV’s user manual. Settings may
vary depending on the TV.
• Use a certified cable with the HDMI logo.
33
SIMPLINK
• SIMPLINK refers to the HDMI-CEC function that allows you to use a single TV remote control to easily
operate an audio device or player connected to an LG TV via HDMI.
- Functions controllable with a SIMPLINK-compatible LG TV remote control: Power on/off, volume
control, mute on/off, etc.
• For more information on how to set up SIMPLINK, consult your LG TV’s user manual.
Note
• The SIMPLINK function may not work properly depending on the status of the product or other
connected devices.
- HDMI-CEC features by TV manufacturer: LG SIMPLINK, Sony BRAVIA Sync/Link, Philips EasyLink,
Samsung Anynet+, etc.
Using WOW Orchestra with LG TV
The combination of the LG soundbar and the LG TV gives you the best listening experience to output
sound simultaneously through both of them.
This function is automatically activated when the soundbar is connected to the TV and you can choose it
on the sound out menu on the TV.
Note
• Available on some LG TV and soundbar models
• It operates according to the audio codec supported by the TV.
• This function only works when the TV is connected with an HDMI cable or when a TV that supports the
LG WOWCAST built-in function is connected.
• Be sure to enable e-ARC on the TV.
• The messages displayed on the TV may differ depending on the model.
• Refer to the TV's instruction manual for more details on settings.
34
Connecting via Bluetooth
Bluetooth is a technology that wirelessly connects electronic products around you.
Connect the product to a TV via Bluetooth and enjoy your TV audio in high quality.
Watching TV after connecting it wirelessly
a Press the Bluetooth pair
button. After a moment, “BT READY” appears on the status display.
b Press the Settings button on the TV remote control and enter the [Speaker] menu to set the output
speaker to [Bluetooth].
c Find and select “LG_Speaker_S80TR_XXXX”.
d When the product is connected to the TV via Bluetooth, you can see the status display change from
“PAIRED” (Connected) [ “Connected TV name” [ “BT” (Ready to use).
Note
• For Bluetooth devices, characters that cannot be displayed (ex. Korean Hangul) are shown as ‘-’ on the
product status display.
• Press the Information
button on the remote control to check the name of the connected
Bluetooth device. You will see the name of the connected Bluetooth device appear on the status
display.
35
Connecting to an External Device
Connecting with an HDMI Cable
Connect the TV and external device (game console, DVD player, etc.) with an HDMI cable and enjoy a deep
and rich sound.
Connecting an external device via HDMI A
a Connect an external device such as a DVD or Blu-ray player. Following the picture below, connect the
HDMI OUT terminal of the device to the HDMI™ IN terminal on the back of the product.
b Using the HDMI cable, connect the HDMI™ d TV (eARC / ARC) terminal on the back of the
product to the HDMI IN (ARC) terminal on the TV.
36
c Press the Function
button repeatedly until “HDMI” appears on the status display.
d When the external device is properly connected to the product, you can listen to the sound of the
device. When playing the video with Dolby Atmos
®
or DTS:X
®
technology, either “DOLBY ATMOS” or
“DTS:X” will appear on the status display.
Note
• Dolby Atmos
®
or DTS:X
®
audio supports 3.1.3 channels. When the wireless rear speakers are connected,
5.1.3 channels are supported.
• Please check the audio output settings in the Settings menu of your external device (ex. Blu-ray player
or TV). The audio output should be set to [No encoding], [Bitstream], [Auto], or [Pass through]. For
more information on how to set the output, please refer to your external device’s user manual.
• Use a certified cable with the HDMI logo.
37
Connecting an external device via HDMI B
a Connect an external device such as a Set-top box, DVD or Blu-ray player. Following the picture below,
connect the HDMI OUT terminal of the device to the HDMI IN terminal on the TV.
b Using the HDMI cable, connect the HDMI™ d TV (eARC / ARC) terminal on the back of the
product to the HDMI IN (ARC) terminal on the TV.
c Press the Function button repeatedly until “OPT/HDMI ARC” appears on the status display.
d When the external device is properly connected to the product, you can listen to the sound of the
device.
Note
• There may be no sound depending on the specifications of the connected TV. It is recommended to
connect the external device directly to the product. ([ See “Connecting an external device via HDMI
A” on page 35.)
38
Connecting with an Optical Cable
Connect the TV and external device (game console, DVD player, etc.) with an optical cable and enjoy a
deep and rich sound.
Connecting an external device via optical cable
a Use the optical cable to connect the OPTICAL IN terminal on the back of the product to the
OPTICAL OUT terminal of your external device (ex. TV, Blu-ray player) as shown in the picture.
b Press the Function button repeatedly until “OPT/HDMI ARC” appears on the status display.
c When the external device is properly connected to the product, “OPT” will appear on the status
display.
39
Using the Product as an Audio
System
Connecting via Bluetooth
You can play music files stored on a Bluetooth device, or run music apps to enjoy the music with this
product.
Please check the following first.
• Bluetooth devices to be connected to the product should meet the following specifications.
- Bluetooth 5.1 technology
- Codec: SBC, AAC
• Steps to connect the device to the product may vary depending on the Bluetooth device type
and model. For more information on how to connect the device, please refer to your external
device’s user manual.
Select the [Bluetooth] from your smartphone's Settings menu.
Settings menu items may vary depending on your smartphone manufacturer and model.
a Turn on the product.
b Press the Bluetooth pair
button. After a moment, “BT READY” appears on the status display.
c Tap the Settings ( / ) button on your smartphone and select Bluetooth.
(Android Phone)
40
(iPhone)
d Turn on the Bluetooth function. ( Off > On)
e You will see a list of connectable devices on your smartphone. Find and select “LG_Speaker_S80TR_
XXXX”.
LG_Speaker_S80TR_XXXX
Bluetooth devices
LG Smart Phone
Bluetooth devices
AVAILABLE DEVICES
LG_Speaker_S80TR_XXXX
AVAILABLE DEVICES
f When the product is connected to the smartphone via Bluetooth, you will see the status display
change from “PAIRED” (Connected) [ “Connected Bluetooth device name” [ “BT” (Ready to
use).
g If you cannot find the product “LG_Speaker_S80TR_XXXX”, tap the Refresh
button at the top
right of the screen on the Android smartphone or turn the Bluetooth off and turn it on again on
iPhone.
Bluetooth
Speaker
Bluetooth devices
LG Smart Phone
Bluetooth devices
On
AVAILABLE DEVICES
(Android Phone)
Not Connected
LG Speaeker1
Not Connected
Not Connected
Not Connected
Settings
LG Speaeker2
LG Speaeker3
LG Speaeker4
MY DEVICES
Now discoverable as “iPhone”
Bluetooth
Bluetooth
(iPhone)
41
h Run a Music app and listen to music on the smartphone.
Note
• The closer the Bluetooth device is to the product, the better your connection.
• If you pressed the Bluetooth pair
button of the product and selected the “BT” option, but could
not connect to the Bluetooth device, you will see “BT READY” on the status display. Check the status
of the Bluetooth device.
• When using Bluetooth, you should adjust the volume level to an appropriate level.
• In the Bluetooth name of this product “LG_Speaker_S80TR_XXXX”, “XXXX” is randomly generated
four-digit numbers and alphabets.
42
Connecting to a USB Storage Device
Enjoy high-quality sound by connecting a USB storage device containing music files to the product.
Connecting the product to a USB storage device
a Plug the USB storage device into the USB port on the back of the product.
• The product cannot play any devices connected via a USB storage device hub or a USB storage
device cable.
• The product cannot be connected to any USB storage device, USB type MP3 player, or card reader
that requires a separate device drive to be installed.
b Press the Function button repeatedly until “USB” appears on the status display.
c When the product is properly connected to a USB storage device, the number of music files in the
USB device will appear on the status display. Press the Play/Pause button on the remote control
to enjoy the music.
Note
• It is recommended that you purchase a separate USB gender changer to make it easier to plug in and
out USB storage devices.
• Purchase a USB gender changer with a USB 2.0 extension cable.
• USB devices with a large storage volume may take several minutes to browse through files.
• LG Electronics is not responsible for any data loss. Please always back up the data on your USB storage
device to minimize damage caused by data loss.
• Only FAT16/FAT32/NTFS formats are supported. exFAT format is not supported.
• Use the USB port of this product only for playing a media file. You cannot charge external devices with
the USB port.
43
USB storage devices supported
• MP3 player
• Flash MP3 player
• USB flash device
• USB 2.0
This product may not recognize some USB storage devices.
Playable file specifications
File extension Sampling frequency / Bitrate
MP3 32 kHz - 48 kHz / 8 kbps - 320 kbps
AAC 32 kHz - 48 kHz / 8 kbps - 320 kbps
OGG 32 kHz - 48 kHz / 64 kbps - 320 kbps
File extension Sampling frequency
FLAC (16 bit/24 bit) 32 kHz, 44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, 176.4 kHz, 192 kHz
WAV (16 bit/24 bit) 32 kHz, 44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, 176.4 kHz, 192 kHz
• Number of playable files: Up to 2,000
• Maximum number of directories: Up to 200
• This product cannot play files protected by DRM (Digital Rights Management).
• This product cannot play video files from a USB storage device.
44
Using the LG ThinQ app
Controlling device functions
Run the LG ThinQ app. You can easily set [Sound Effect] and [Night Time] and adjust the level of each
speaker without a remote control.
Tap the Settings
button on the first screen to change the settings of the soundbar.
Using AI Room Calibration
This technology allows you to analyze the sound coming from the product and fine-tune the audio
settings. Please note that, when you start AI Room Calibration, the product may make a louder sound
than expected.
Note
• Some menus can be added to the home card, so you can use the menu more accessible.
45
Please check the following first.
• Be aware that some features, specifications, applications, services and/or content (“Features”)
may not be available in some countries. The Features may vary by country and are subject to
change without notice. The Features may not be available in some languages. Please refer to
lg.com for service status by country.
Compatible with Google Assistant
Control your device using just your voice with help from Google.
If you have a compatible Google Assistant-enabled device with Chromecast built-in, you can add this
device in your Google Home app. You will be able to play, skip, or stop music, and change the volume - just
ask Google.
Requirements
• Google Assistant-enabled device (Sold Separately)
• This product must be connected to the Internet.
• This product must be set up in the Google Home app.
Using Chromecast built-in™
You can listen to your favorite music on this product using hundreds of Chromecast-enabled apps on your
phone, tablet or laptop.
Simply tap the Cast button from apps you already know and love. No new logins or
downloads required. Use your phone to search, play, pause and turn up the volume from
anywhere in the home.
For more information on Chromecast built-in, including a list of Chromecast-enabled apps you can cast
from, visit g.co/cast/audio
To set up multiroom with other Chromecast-enabled speakers, download the Google Home app.
46
Works with Apple AirPlay
This product allow you to listen to the music from your iOS device through AirPlay.
Note
• Make sure that this product and your iOS device are connected to the same Wi-Fi network.
• Make sure that your iOS device is running iOS 11.4 or later.
• The AirPlay 2–Enabled Speakers are needed to stream to multiple speakers.
Wi-Fi network setting with iOS device
a Turn on the product by pressing the Power
button.
b On your iOS device, select the Settings and then Wi-Fi.
c Select “LG_Speaker_S80TR_XXXX” on the SET UP NEW AIRPLAY SPEAKER.
d Make sure your home router is selected. In this step, you can change the product’s name of your
choice and also you can set up a password. After completing the settings, select the Next.
e Select Done.
Wi-Fi network
Wi-Fi network
LG_Speaker_S80TR_XXXX
LG_Speaker_S80TR_XXXX
LG_Speaker_USC9S
LG_Speaker_S80TR_XXXX
47
Stream music through AirPlay
From the Control Center:
a Open the Control Center on your iOS device.
b Tap AirPlay (
).
c Choose your product to listen to music. You can choose one or more AirPlay 2 -enabled speakers.
From a music player app:
a Open a music player app.
b Tap AirPlay (
).
c Choose your product to listen to music. You can choose one or more AirPlay 2 -enabled speakers.
Apple
®
, AirPlay
®
, iPad
®
, iPad Air
®
, iPad Pro
®
and iPhone
®
are trademarks of Apple Inc., registered in the
U.S. and other countries.
Use of the Works with Apple badge means that an accessory has been designed to work specifically with
the technology identified in the badge and has been certified by the developer to meet Apple performance
standards.
To control this AirPlay 2–enabled speaker, iOS 11.4 or later is required.
Spotify Connect
Use your phone, tablet or computer as a remote control for Spotify. Go to spotify.com/connect to learn
how.
The Spotify Software is subject to third party licenses found here: https://www.spotify.com/connect/third-
party-licenses.
48
Works with Alexa
Alexa lets you use your voice to control this product by speaking commands through an Alexa Built-in
device. Alexa Built-in device is sold Separately.
Alexa setup flow
Run the LG ThinQ app and tap amazon alexa button on the first screen and then follow the instructions.
How to use Alexa
• Explicating targeting: Through Alexa Built-in devices (e.g. Amazon Echo), you can ask Alexa to play
music on your [S80TR]. For example, “Alexa, play jazz on [LG S80TR Soundbar]”.
• Preferred Speaker: You can set one or more speakers so specific devices within a Smart Home Group
plays music. You can set a speakers using the Alexa app.
• Music casting from Alexa app: You can control music playback to your [S80TR] remotely from the
Alexa app.
Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Note
• This service is provided by Amazon and can be terminated at any time. LG does not assume
responsibility for service availability.
• Amazon Alexa app screen is subject to change without prior notice.
• This feature may not be available in some countries.
• For more information, visit the web site
- https://www.amazon.com/gp/help/customer/display.html?nodeId=202207000
50
Mounting the Product to a Wall
Checking before mounting to a wall
You can mount this product and wireless rear speakers onto a wall.
When affixing the product and wireless rear speakers to the wall, follow the instructions below.
Please check the following first.
• It may be difficult to connect external devices and cables after wall-mounting. First, connect an
external device with the proper connection cable to the product before mounting it to the wall.
• Please note the following when you mount the product to the wall. Product damage or injury
may occur during the process.
- Do not put objects on top of the wall-mounted product.
- Secure the product firmly to the wall using the fixing screws so that it does not fall off.
- Ensure it is out of the reach of children. Pulling or shaking the mounted product may cause it
to fall.
• There are also speakers on the top of the product. When installing the product under the TV,
install it 10 cm (3.9 inch) away from the bottom of the TV.
• When assembling, ensure that all of the provided screws are attached. If the screws are not
fully tightened, the product may tilt or tip over, resulting in damage. Tightening the screws with
excessive force may cause them to come off due to abrasion of the screw joint.
Components for mounting the product
Soundbar
Wall bracket
Soundbar screws
Wall bracket installation guide
51
Sold separately
Bracket screws
Wall plugs
Note
• Screws and Wall Plugs are not supplied for mounting the product. We recommend the Hilti (HUD-1 6 x
30) for the mounting.
52
Mounting the Product to a Wall
a Find the wall bracket installation guide in the product package.
b Align the “TV Bottom Line” on the wall bracket installation guide with the bottom of the TV, and
attach it to the wall. Align the center of the wall-mounted TV with the part marked “TV Center” in
the installation guide.
c With a pen, mark screw holes on the installation guide where the wall brackets will be attached.
d Drill screw holes in the marked positions on the installation guide.
e Remove the wall bracket installation guide from the wall.
53
f Fix the brackets firmly to the wall using the wall plugs and screws.
g Place the product on the brackets. Position the product on the brackets so the screw holes on the
bottom of the product align with the screw holes on the wall bracket.
h Firmly attach the product to the wall brackets using the screws provided.
54
Safety Precautions
Safety and Regulatory
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USER-
SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
This lightning flash with arrowhead symbol within an equilateral triangle is intended
to alert the user to the presence of uninsulated dangerous voltage within the
product’s enclosure that may be of sufficient magnitude to constitute a risk of
electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to
the presence of important operating and maintenance (servicing) instructions in the
literature accompanying the product.
WARNING:
• TO PREVENT FIRE OR ELECTRIC SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR
MOISTURE.
• Do not install this equipment in a confined space such as a book case or similar unit.
CAUTION:
• Do not use high voltage products around this product. (ex. Electrical swatter) This product may
malfunction due to electrical shock.
• No naked flame sources, such as lighted candles, should be placed on the apparatus.
• Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Slots
and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product
and to protect it from over heating. The openings should never be blocked by placing the product on
a bed, sofa, rug or other similar surface. This product shall not be placed in a built-in installation such
as a bookcase or rack unless proper ventilation is provided or the manufacturer’s instruction has been
adhered to.
• The apparatus should not be exposed to water (dripping or splashing) and no objects filled with liquids,
such as vases, should be placed on the apparatus.
• For safety marking information including product identification and supply ratings, please refer to the
main label on the bottom or the other surface of the product.
• Be careful to make sure children do not put their hands or any objects into the *speaker duct.
- * speaker duct: A hole for plentiful bass sound on speaker cabinet. (enclosure)
55
CAUTION concerning the Power Cord
Install this apparatus in a location where the power plug can be easily unplugged and plugged in. If there
is a fire or problem with this apparatus, unplug it quickly.
Check the specification page of this owner’s manual to be certain of the current requirements.
Do not overload wall outlets. Overloaded wall outlets, loose or damaged wall outlets, extension cords,
frayed power cords, or damaged or cracked wire insulation are dangerous. Any of these conditions could
result in electric shock or fire. Periodically examine the cord of your device, and if its appearance indicates
damage or deterioration, unplug it, discontinue use of the device, and have the cord replaced with an exact
replacement part by an authorized service center.
Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched, closed
in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord
exits the device.
For models using an adapter
Only use the AC adapter supplied with this device. Do not use a power supply from another device or
another manufacturer. Using any other power cable or power supply may cause damage to the device. The
LG limited warranty does not cover damage caused by the use of third party accessories.
56
For models using a battery
This device is equipped with a portable battery or accumulator.
CAUTION: Risk of fire or explosion if the battery is replaced by an incorrect type.
For models using a built-in battery
Do not store or transport at pressures lower than 11.6 kPa (0.116 bar) and at above 15,000 m (9.32
miles) altitude.
• replacement of a battery with an incorrect type that can defeat a safeguard (for example, in the case of
some lithium battery types);
• disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can
result in an explosion;
• leaving a battery in an extremely high temperature surrounding environment that can result in an
explosion or the leakage of flammable liquid or gas;
• a battery subjected to extremely low air pressure that may result in an explosion or the leakage of
flammable liquid or gas.
Symbols
: Alternating current (AC).
0 : Direct current (DC).
: This is a class II equipment.
1 : Standby power state.
! : The power is turned on.
: Danger voltage.
57
Prevention of product misuse
To prevent misuse of the product, please be sure to check the contents below.
Precautions for installing the product
• Do not install the product in an unstable or vibrating place, such as on a shaking shelf or inclined
surface. Install the product on a firm and level surface.
- Otherwise, the product may fall or tip over and cause injury.
- If you install the product on an unstable surface, the product may not work properly.
• If you install the product on a piece of furniture or shelf, make sure that the bottom front of the
product does not protrude. Always use a piece of furniture or shelf that fits the product size.
- Otherwise, the product may lose its balance and fall, causing injury or product damage.
• Install the product in a safe place. Otherwise, a child may bump into an edge of the product and get
injured.
• Install the product in a place free from electromagnetic interference for proper operation.
• If you install the product in a place that does not meet the general use conditions, an unexpected
quality problem may arise. So, make sure that you contact the service center first before installing the
product in such a place.
• Do not keep the product in a place where the temperature is too high (above 40 °C (104 °F)) or too
low (below 5 °C (41 °F)) or a place with too much humidity.
• Avoid places exposed to direct sunlight or heat, e.g., near a heater. Do not use or keep flammable sprays
or substances near the product.
- Otherwise, there is a risk of explosion or fire.
• Do not install the product in a place with too much moisture, dust or soot.
- Otherwise, it may cause a fire or electric shock.
• Do not install the product in a narrow space, such as inside a bookshelf, that does not ventilate well. Do
not cover the product with a table cover or curtain.
- Otherwise, it may increase the product temperature, causing a breakdown or fire.
• Connect the power plug of the product to a power outlet that is easily accessible.
- When a fire or other problem occurs in the product, you must be able to remove the power plug
quickly.
• Do not connect multiple products to one power outlet at the same time.
- Otherwise, it may cause overheating, resulting in a fire.
58
Precautions for using the product
• Do not lift or move the product while it is operating.
- Otherwise, it may cause a breakdown.
• When moving the product, pull out the power cord and all cables connected to the product.
- Otherwise, it may cause a fire or electric shock.
• Stop using the product immediately if you notice smoke or a strange odor. In this case, turn off the
power immediately, disconnect the power plug, and contact the service center.
- Using the product in this state may result in a fire or electric shock.
• Do not insert metal objects such as coins and hairpins or flammable objects such as paper and
matchsticks into the product. Make sure that you tell any children not to do so.
- Otherwise, it may cause a breakdown.
• If a foreign substance is inserted into the product, disconnect the power plug and contact the service
center.
• Do not put a heavy object on top of the product.
- Otherwise, it may tip over or fall, causing injury.
• Make sure that a child does not hang on the product or get on it.
- Otherwise, the product may tip over or fall, causing injury. Make sure that you tell any children not to
do so.
• Remove the power plug during thunderstorms.
- Otherwise, it may cause a fire.
• Do not place vessels with liquid, such as a vase, pot, cosmetics, or medicine, on top of the product.
- Otherwise, it may result in a fire, electric shock, or injury due to its fall, etc.
• Make sure that you connect the power plug firmly. Do not use voltage other than the rated voltage
indicated on the product.
- An insecure connection may result in a fire.
• Do not insert a conductor, such as chopsticks, into the groove on the other side of the product while
the power plug is connected to an outlet. Do not touch the power plug immediately after unplugging it
from the outlet.
- Otherwise, it may cause electric shock.
• Hold the power plug with dry hands.
- Otherwise, it may cause electric shock.
• Do not move or push the product while holding a product cable such as a power cord.
- The cable may get damaged and cause a breakdown or result in a fire or electric shock.
• When removing a cable plugged into the product, make sure that you hold the connector at the end of
the cable. Do not hold the cable line.
- Otherwise, it may result in an injury or the product may fall and cause a breakdown.
• Do not keep the product in a place exposed to heat, e.g., near a heater.
- Otherwise, it may cause a fire or malfunction.
• Do not disassemble, repair, or modify the product.
- Otherwise, it may cause a breakdown, resulting in a fire, electric shock, or injury.
• Keep plastic wraps out of reach of toddlers.
- Otherwise, toddlers may choke on the plastic wraps.
• Do not drop an object on the product or make an impact on it. Keep the product away from places with
severe vibrations or magnets.
59
• Do not damage, modify, bend, twist, or heat a power cord.
- Otherwise, it can damage the power cord, resulting in a fire or electric shock.
• When you are not using the product for a prolonged period, such as when you are away from home,
unplug the power cord from the power outlet.
- If dust accumulates, it can cause heat, resulting in electric shock or fire due to a short circuit.
• Do not dispose of waste batteries together with regular waste. Dispose of them separately.
- Otherwise, there is a risk of explosion or fire.
• Do not use high voltage products around this product. (ex. Electrical swatter)
- This product may malfunction due to electrical shock.
• Do not touch the power plug immediately after unplugging it from the outlet.
- Otherwise, it may cause electric shock.
• Connect the power plug to a grounded outlet or extension cord. (This does not apply to products
without a ground.)
- Otherwise, it may cause a breakdown or electric shock due to a short circuit.
• In the case of a product with a vent, keeping the product turned on for a prolonged period can result
in the vent getting hot. Do not touch the vent when it is hot. The heat is not a fault of the product and
does not cause any malfunction. So, you may use the product without worry.
• Do not damage the power cable, AC adapter, or power plug. Do not place a heavy object on top of the
power cable or AC adapter.
- Otherwise, it may cause a fire or electric shock.
• If dust, dirt, etc. is found on the power plug pins, an AC adapter, or a power outlet, wipe it completely.
- Otherwise, it may cause a fire.
• In the case of a product with a power cord or AC adapter, use only genuine power cords and AC
adapters provided by LG Electronics.
- Otherwise, it may cause a fire or electric shock.
• If you are using headphones or earphones, do not turn on the volume too loudly or use them for a
prolonged period. [This only applies to models that support headphones or earphones]
- Otherwise, it may negatively affect your hearing ability.
• The software of this product can be updated. Do not turn off the power of the product while updating
the software. Once the update is complete, the product power turns off automatically.
- If you turn off the power of the product while the software is being updated, it may cause a product
malfunction.
60
The following only applies to models with a remote control
• Do not let children use the remote control. Keep the remote control out of reach of toddlers.
• Do not let children put the remote control in their mouth. Make sure that children don’t swallow the
remote control cover or a battery. If a child swallowed one, consult a physician immediately.
• Beware that children may step on the remote control cover and get injured.
• Remove obstacles between the product and the remote control for the smooth operation of the remote
control.
The following only applies to models that use optical discs
• Do not insert your hand into a disc drive or pull it out forcefully.
• Make sure that children do not insert their hands into the disc drive.
The following only applies to models that able to watch video
• Refrain from watching a 3D video if you didn't have enough sleep or after drinking alcohol.
- Some 3D videos may surprise or excite people.
• If any of the following symptoms occur while watching a video, stop watching it immediately and take a
rest.
- If any of the symptoms continue, consult a physician. Vertigo, burning sensation of eyes or face,
unconscious motion, spasm, clouded consciousness, confusion, disorientation, nausea.
• You may suffer a symptom such as a seizure when you watch a certain image in a video or game or a
video with a certain pattern or flashing lights. If you or any of your relatives have a history of epilepsy
or seizures, consult a physician before watching.
• When you watch a 3D video, remove objects that are fragile or can cause injury from your surroundings.
- If you mistake a 3D video as real or move your body with surprise, you or your nearby relatives may
get injured or objects near you may get damaged.
Precautions for cleaning the product
• Do not spray water directly onto the product when cleaning it.
- Otherwise, it may cause a fire or electric shock.
• When cleaning the product, make sure that you pull out the power cord first and wipe the surface of
the product lightly with a dry cloth. Do not use chemicals or detergents when cleaning the product.
They may deteriorate the product surface or peel off the paint from the product (benzene, alcohol, etc.).
61
Before Reporting Product
Malfunction
Troubleshooting
If you experience the following issues while using the product, please perform several checks, as they may
not be malfunctions.
General Errors
Issue Solution
The product
does not work
properly
• Unplug the power cables and any external devices such as your TV, subwoofer, or
amplifier from the product, then plug them in again.
• After resetting the product, connect your smartphone and Wi-Fi again. ([ See
“Connecting with the product via LG ThinQ app” on page 16.) (Please beware
that previous product settings may be lost.)
The power
does not turn
on
• Is the power cord plugged into the outlet properly?
- Connect the power plug to the outlet correctly.
There is no
sound
• Is the volume set to minimum?
- Press the Volume
button on the remote control to turn up the volume.
- If you are using an external device such as a set-top box, portable device, or
Bluetooth device, adjust the volume of the external device.
• Is the mute function activated?
- If “MUTE” appears on the status display, the mute function is on. Press the
Mute
button to unmute.
• Is the correct product function selected according to the external device
connected?
- Press the Function
button to check if you selected the correct function.
The subwoofer
does not
produce sound
• Is the product properly connected to the wireless subwoofer?
- If the LED on the back of the wireless subwoofer is blinking green or lit in
red, it means it is not connected. If the connection is established, a green
light will appear. Reconnect the product to the wireless subwoofer. ([ See
“Connecting the Product” on page 6.)
62
The remote
control does
not work
properly
• When using the remote control, point it at the front of the product.
• Use the remote control within a 7-m (23 ft) radius of the product.
• Replace the batteries with new ones as needed.
The Auto
Power
function does
not work
• Check connection to external devices (ex. set-top box, portable device,
Bluetooth device).
LG Sound Sync
does not work
• Check whether your TV supports LG Sound Sync.
• Check if the TV is properly connected to the product via an optical cable.
- Press the Settings button on the TV remote control to check if the function
is turned on in [LG Sound Sync].
The product
volume is low
• Check the following and change the settings accordingly.
- Run the LG ThinQ app, tap the [Sound settings] on the first screen, and
change the [DRC] function to [Off] on the [Sound output] menu.
- When the product is connected to a TV, press the Settings button on the
TV remote control, select the [Speaker] menu, and change the [Digital Sound
Output] setting from [PCM] to [AUTO] or [BITSTREAM].
- If the product is connected to a playback device such as a DVD player or
Blu-ray disc player, go to the connected device's Settings menu. Change the
[Digital Sound Output] setting from [PCM] to [PRIMARY PASS-THROUGH] or
[BITSTREAM]. Set the [DRC] of the connected device to [OFF].
- If the product's Night Time mode is on, turn it off by pressing the Settings
button and Left/Right and then Up/Down.
The product
fails to
recognize a
USB storage
device
• The product may not support the file format of the USB storage device. Format
the USB storage device and reconnect it. When formatting, refer to the USB
storage device formats supported by the product and select an appropriate file
format. ([ See “Connecting to a USB Storage Device” on page 42.)
A Bluetooth
device cannot
be paired
• Press the Settings button on the Bluetooth device and check whether the
Bluetooth function is enabled. If Bluetooth is enabled, turn it off and on, then
try again.
• Remove any obstacles between the product and the Bluetooth device.
• Bluetooth pairing (connection) may not work properly depending on the
Bluetooth device type or the surrounding environment.
63
Network Connection Errors
Issue Solution
The product
cannot be
connected to
the LG ThinQ
app
• The connection may not be smooth when disturbed by other electric appliances
that use radio waves, such as microwave ovens and medical equipment. Install
the product 1 m (3.3 ft) away from other home appliances.
• Turn off your wireless router and turn it on again.
• Check if your smartphone's Wi-Fi function is turned on. You can check the Wi-Fi
connection status in your smartphone's settings.
• Check if the product and smartphone are on the same Wi-Fi network.
64
The product
does not
connect to the
Wi-Fi network
• Did you turn off the wireless router and turn it on again?
- Turn off the product and then turn it on again.
• Have you installed a new wireless router?
- You will need to reconfigure the network settings of the product. ([ See
"Connecting with the product via LG ThinQ app" on page 16.)
• Did you change the settings of the wireless router?
- If the router password contains some special characters (such as ` ' " + /
\ ; : - _ ^ & () <>) or emoticons, the soundbar may not be connected. It is
recommended to set a password using a combination of English letters and
numbers.
- It is recommended to set the security type of the wireless router to WPA2.
• Unplug the router and plug it in after 10 seconds. Then try to connect after
network recovery.
• Changing the wireless channel on your router can help reduce wireless
interference. (Here is how to change the wireless channel of the most common
routers. For the exact details, refer to your router's instruction manual.)
A Enter the IP address on your smartphone, PC, or MAC, or use the setup wizard
CD to log into the router setup page. This can only be done when the router is
connected to the network via Wi-Fi or an Ethernet cable.
B Find the wireless settings page and change the wireless channel of your
2.4 GHz / 5 GHz network. If the “Auto” channel is enabled, disable it and set
up a specific channel.
- If the router channel is 2.4 GHz, 6 ch / 11 ch
- If the router channel is 5 GHz, 48 ch / 149 ch
C Save the settings and restart the wireless router.
- Remove the power cable from the router, wait 5 seconds, and reconnect the
power cable. When the router is completely powered on, try connecting it
again.
65
App Errors
Issue Solution
The app is
not working
properly
• Do you get an error when running the app?
- Check if the power of the device is turned on.
- Check if the app you wish to run supports the operating system of your
smartphone. You can visit the app manufacturer's website to confirm
supported operating systems.
- Check if you have the latest version of the app. Search for the app on Google
Play or the App Store and check if an Update button appears next to it. If it
is not the latest version, tap the Update button.
• If the error is not resolved yet, try connecting by using another smartphone with
the LG ThinQ app installed.
Chromecast is
not working
properly
• If Chromecast is not working properly after installing the soundbar, you can
resolve it in the LG ThinQ app.
A Make sure your smartphone is connected to the same Wi-Fi network as your
TV.
B Install and launch the LG ThinQ app.
C After launching the LG ThinQ app, follow the steps below to enable
Chromecast Built-in function.
- Enter Setting
on the top right of the home screen [ Enter 'Chromecast
Settings' [ Enter 'Activate' [ Click the 'Agree' button.
Alexa Log-in
is not working
properly
• Do you get an error when you select the Amazon Alexa login on the LG ThinQ
app?
- Check if you have installed the LG Soundbar AlexaLoginManager app after
downloading it from the Google Play or App Store.
- Check if your mobile phone’s internet is working properly.
- Check if you have entered a valid account and password for Amazon Alexa.
? Please note that this functionality may be limited depending on the Amazon
service support policy in specific countries.
66
Problems in Wireless Connection
Issue Solution
There is radio
interference
• Install the product and the wireless subwoofer as close to each other as
possible.
• Do not install the product on metal furniture.
• Wireless communication may not work properly in weak signal areas.
The Bluetooth
connection
is causing a
malfunction or
making noise
• Do you hear noise or experience malfunctions when using Bluetooth?
- Do not let any part of your body contact the transceiver of the Bluetooth
device or the product.
- Do not install the Bluetooth device on a wall or in a secluded spot.
- Remove any obstacles between the product and the Bluetooth device.
- Install the Bluetooth device near the product.
• When the Bluetooth device is too far from the product, Bluetooth may be
disconnected or malfunctions may occur.
- Install the Bluetooth device 1 m (3.3 ft) away from devices that use the
same frequency as the product, such as wireless routers, medical equipment,
and microwave ovens.
Turning off the Demo Mode
Issue Solution
The remote
control does
not work
• Does the text on the status display remain unchanged, even if you press the
Function
button several times?
• Do you only see the text “DEMO” in the status display?
- The demo mode may be activated on the product. Unplug the product's
power cable and plug it back in.
- If the remote control still does not work, press the Volume
button on
the product to set the volume level at 2, the press and hold the Function
button for about 5 seconds. If the currently selected function appears on the
status display, it means that demo mode has been turned off.
67
Appendix
Specifications
General
Power requirements Refer to the main label.
Power Consumption Refer to the main label.
Dimensions (W x H x D)
Approx. 1000.0 mm x 63.0 mm x 135.0 mm (including the
base)
(39.4 inch x 2.5 inch x 5.3 inch)
Operation Temperature Range 5 °C - 40 °C (41 °F to 104 °F)
Operation Humidity Range 5 % - 80 % RH
Bus Power Supply (USB)
5 V 0 500 mA
Available Digital Input Audio
Sampling Frequency
32 kHz, 44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, 176.4 kHz, 192
kHz
Available Digital Input Audio format
Dolby Digital, Dobly Digital Plus, Dolby TrueHD, Dolby Atmos,
DTS Digital Surround, DTS-HD HRA, DTS-HD MA, DTS:X, PCM
Input/Output
OPTICAL IN 3.0 V (p-p), (optical audio connection terminal) × 1
HDMI™ IN 19-pin (Type A, HDMI™ connection terminal) × 1
HDMI™ d TV (eARC / ARC)
19-pin (Type A, HDMI™ connection terminal) × 1
4K resolution is supported for 4K sources applied with HDCP
2.3 (supported 4K@120 Hz (YCbCr 4:2:0)).
68
Wireless Subwoofer
Power Requirement Refer to the main label on the Wireless Subwoofer.
Power Consumption Refer to the main label on the Wireless Subwoofer.
Type 1-way 1 speaker
Impedance 3Ω
Dimensions (W x H x D)
Approx. 201.7 mm x 407.0 mm x 403.0 mm (including the
base)
(7.9 inch x 16.0 inch x 15.9 inch)
System
Wireless LAN (Internet antenna) 802.11a/b/g/n Wi-Fi network compatible
Wireless Rear speakers (Each)
Power Requirement Refer to the main label on the wireless rear speakers.
Power Consumption Refer to the main label on the wireless rear speakers.
Type 1-way 1 speaker
Impedance 4Ω
Dimensions (W x H x D)
Approx. 100.0 mm x 176.5 mm x 120.0 mm (including the
base)
(3.9 inch x 6.9 inch x 4.7 inch)
• Actual features, functionality, and other product specifications may differ and are subject to change
without notice.
69
Registered Trademarks and Licenses
All trademarks and trade names are the property of their respective owners.
Dolby, Dolby Vision, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby
Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential
unpublished works. Copyright © 2012–2021 Dolby Laboratories. All rights reserved.
The Bluetooth
®
word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and
any use of such marks by LG Electronics is under license.
Other trademarks and trade names are those of their respective owners.
The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade Dress and the HDMI Logos are
trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
71
What You Need to Know about Network Services
All information, data, documents, correspondence, downloads, files, text, images, photos, graphics, videos,
webcasts, publications, tools, resources, software, code, programs, applets, widgets, applications, products,
and any other content (“Content”) and services and offerings (“Services”) made available by a third-party
are provided under the sole responsibility of the service providers that produced them.
Withholding, removal, or suspension of any or all of these Content and Services are not restricted, and
the use of and access to Contents and Services provided through LG Electronics products by the service
providers may be changed anytime without prior notice.
If you have any demands or issues regarding Content and Services, you can refer to the service provider's
website for the most up-to-date information. LG Electronics is not responsible for consumer services
related to Content and Services, and does not undertake any obligations. Any questions or requirements
regarding Content and Services should be fulfilled directly by the respective content and service providers.
It is clear that LG Electronics is not responsible for any Content or Services, or any change, removal, or
suspension of each Content or Service, and does not certify or guarantee the use of or access to such
Content or Services.
Open Source Software Notice Information
To obtain the source code that is contained in this product, under GPL, LGPL, MPL, and other open
source licenses that have the obligation to disclose source code, and to access all referred license terms,
copyright notices and other relevant documents, please visit https://opensource.lge.com.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of
performing such distribution (such as the cost of media, shipping, and handling) upon email request
to opensourc[email protected]om.
This offer is valid to anyone in receipt of this information for a period of three years after our last
shipment of this product.
72
Handling the Product
When shipping the Product
Please save the original shipping carton and packing materials. If you need to ship the product, for
maximum protection, re-pack the product as it was originally packed at the factory.
Keeping the exterior surfaces clean
• Do not use volatile liquids such as insecticide spray near the product.
• Wiping with strong pressure may damage the surface.
• Do not leave rubber or plastic products in contact with the product for a long period of time.
Cleaning the product
To clean the product, use a soft, dry cloth. If the surfaces are extremely dirty, use a soft cloth lightly
moistened with a mild detergent solution. Do not use strong solvents such as alcohol, benzine, or thinner,
as these might damage the surface of the product.
