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22
TROUBLESHOOTING
General use
Why will the product not turn on?
z
No power. Make sure the product is connected to the power supply and switched
on at the wall.
z
Check the circuit breaker, or check if there is a power cut in your home or area. If the
product still won’t turn on, call Customer Care or your Authorised Service Centre.
Why is the display not working?
z
The product may be in Sabbath Mode. Press and hold
Fridge
3.0 °C
Fridge
3.0 °C
Fridge
5.0 °C
to exit this mode.
Why is the light not working?
z
Light mode is switched off. (Glass door models only.) See ‘Accessing the menu’
and ‘Light modes’.
z
Product is not switched on. Check it is turned on at the wall or the isolating switch.
z
Light needs to be replaced. Call Customer Care or your Authorised Service Centre.
Why is the product beeping and displaying a code when I open the door?
z
There is a fault. Record the code on the display, and call Customer Care or your
Authorised Service Centre.
Why are the storage compartments too warm?
z
Temperature setting not correct. See ‘Selecting and adjusting wine mode.’
z
Frequent door openings. Minimise door openings to allow temperature to stabilise.
z
Large amount of wine has been recently added. Keep recommended bottle capacity.
Why is the product making unfamiliar noises?
z
Product is not stable or level. Check Installation guide at www.fisherpaykel.com or call
Customer Care or your Authorised Service Centre.
Why is the product warm on the outside?
z
This is normal.
Why is there condensation on the outside of the product?
z
This is not unusual during periods of high humidity. Wipe dry with a lint-free cloth.
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