WARRANTY INFORMATION
TROUBLESHOOTING
FREQUENTY ASKED QUESTIONS
1 YEAR LIMITED WARRANTY
Sunbeam Products, Inc. or if in Canada, Sunbeam Corporation (Canada) Limited (collectively “Sunbeam”) warrants that
for a period of one year from the date of purchase, this product will be free from defects in material and workmanship.
Sunbeam, at its option, will repair or replace this product or any component of the product found to be defective during
the warranty period. Replacement will be made with a new or remanufactured product or component. If the product is
no longer available, replacement may be made with a similar product of equal or greater value. This is your exclusive
warranty. Do NOT attempt to repair or adjust any electrical or mechanical functions on this product. Doing so will void
this warranty.
This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable.
Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. Sunbeam dealers, service
centers, or retail stores selling Sunbeam products do not have the right to alter, modify or any way change the terms
and conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or
misuse of the product, use on improper voltage or current, use contrary to the operating instructions, disassembly, repair
or alteration by anyone other than Sunbeam or an authorized Sunbeam service center. Further, the warranty does not
cover: Acts of God, such as fire, flood, hurricanes and tornadoes.
What are the limits on Sunbeam’s Liability?
Sunbeam shall not be liable for any incidental or consequential damages caused by the breach of any express, implied
or statutory warranty or condition.
Except to the extent prohibited by applicable law, any implied warranty or condition of merchantability or fitness for a
particular purpose is limited in duration to the duration of the above warranty. Sunbeam disclaims all other warranties,
conditions or representations, express, implied, statutory or otherwise. Sunbeam shall not be liable for any damages of
any kind resulting from the purchase, use or misuse of, or inability to use the product including incidental, special,
consequential or similar damages or loss of profits, or for any breach of contract, fundamental or otherwise, or for any
claim brought against purchaser by any other party. Some provinces, states or jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above
limitations or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other
rights that vary from province to province, state to state or jurisdiction to jurisdiction.
How to Obtain Warranty Service
In the U.S.A.
If you have any questions regarding this warranty or would like to obtain warranty service, please visit our website at
www.holmesproducts.com.
In Canada
If you have any questions regarding this warranty or would like to obtain warranty service, please visit our website at
www.holmesproducts.com.
In the U.S.A., this warranty is offered by Sunbeam Products, Inc. located in Boca Raton, Florida 33431. In Canada, this
warranty is offered by Sunbeam Corporation (Canada) Limited, located at 20 B Hereford Street, Brampton, Ontario L6Y
0M1. If you have any other problem or claim in connection with this product, please write our Consumer Service
Department. PLEASE DO NOT RETURN THIS PRODUCT TO ANY OF THESE ADDRESSES OR TO THE PLACE
OF PURCHASE.
© 2018 Sunbeam Products, Inc. All rights reserved. Distributed by Sunbeam Products, Inc., Boca Raton, Florida 33431.
Printed In China
P.N. 31161393 HUL2110_18EM1 GCDS-HOL315068-LD
TROUBLESHOOTING
FREQUENTLY ASKED QUESTIONS
TROUBLESHOOTING
Trouble Probable Cause Solution
• Water Leaks
from Humidifier
Water Reservoir.
☛ Humidifier Water Reservoir is over filled.
☛ Humidifier Water Reservoir water is
Hot.
✔ Do not over fill.
✔ Fill with cool water only.
• Crack in Water
Reservoir.
☛ Hot water will cause Water Reservoir to
pressurize.
☛ Water Reservoir will crack if hit or
dropped.
✔ Fill with cool water only.
✔ Handle Water Reservoir with care.
• Film on Chamber.
☛ Mineral deposits. ✔ Clean/disinfect chamber as instructed in
weekly cleaning instructions.
• Reduced or no
mist.
☛ Removable parts are not placed in the
correct position.
☛ Running out of water.
☛ Low setting is selected.
☛ Improper maintenance.
☛ Ultrasonic Water Chamber Cap not
seated properly.
✔ Make sure there is no water in chamber,
and re-assemble all removable parts
(Humidifier Cover, Mist Chimney, Water
Chamber) in the correct position before
filling water.
✔ Fill Humidifier Water Reservoir through
Humidifer Cover.
✔ Change to High setting.
✔ Follow cleaning and maintenance
instructions on this manual.
✔ Remove Cap and replace properly.
• Mist in the
chamber.
☛ It is normal for the first several minutes
when the humidifier is turned on.
☛ Top cover is not in the correct position.
✔ Follow pre-operating instructions to
make sure all removable parts are
placed in the correct position.
FREQUENTLY ASKED QUESTIONS
Question Answer
• What are the variables
that affect run time?
The estimated run time for this humidifier is based on average room conditions. The
actual run time of your humidifier is dependent on numerous variables such as:
✔ Air exchange in the room where the humidifier is placed.
✔ Construction of the room where the humidifier is placed.
✔ Temperature of the room where the humidifier is placed.
✔ Humidity levels in the room where the humidifier is placed.
✔ Movement of occupants and the opening and closing of doors in the room
where the humidifier is placed.
✔ Home furnishings in the room where the humidifier is placed.
• How do I remove film
on water chamber?
✔ See Daily Maintenance instructions. Regular cleaning is recommended.
• How can I extend the
run time?
✔ Run your unit on the lowest setting.
PLEASE READ AND SAVE THESE IMPORTANT INSTRUCTIONS
Owner’s Guide
Filter Free Ultrasonic
HUMIDIFIER
HUL2110
HUL2110_18EM1.indd 1 7/25/18 9:52 AM
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