IMPORTANT INSTRUCTIONS
AND OPERATING MANUAL
ELECTRIC FIREPLACE
MODEL NO: RFS-230
NO VENTING REQUIRED
WARNING
Read and understand this entire owner’s manual, including all safety
information before plugging in or using this appliance. Failure to do so
could result in fire, electric shock, or serious personal injury.
Add: ROWAN ELECTRIC APPLIANCE LLC 28407 Ascent Way, Santa Clarita, CA 91350
Phone: 213-4467172 or 661-4358826
CERTIFIED UNDER CANDIAN AND AMERICAN NATIONAL STANDARDS: ETL
S230B-BLACK/GREY
1
IMPORTANT SAFETY INSTRUCTIONS ............................................................................................................................................ 2
1.0 PACKING LIST .......................................................................................................................................................................... 4-5
1.1 DIMENSIONS ........................................................................................................................................................................ 5
2.0 ELECTRICAL INSTALLATION NOTES ....................................................................................................................................... 6
2.1 GENERAL INSTRUCTIONS ................................................................................................................................................ 6
3.0 INSTALLATION INSTRUCTIONS.............................................................................................................................................. 7-8
3.1 UNPACKING AND TESTING APPLIANCE WALL ............................................................................................................... 7
3.2 GROUNDING APPLIANCE.................................................................................................................................................. 7
3.3 ASSEMBLY ....................................................................................................................................................................... 7-8
4.0 OPERATING INSTRUCTIONS .............................................................................................................................................. 9-11
4.1
CONTROL PANEL ............................................................................................................................................................... 9
4.2 REMOTE CONTROL OPERATION ................................................................................................................................. 9-10
4.3 REMOTE CONTROL. ......................................................................................................................................................... 11
5.0 TROUBLE SHOOTING GUIDE ...........................................................................................................................................12-14
6.0
MAINTENANCE
.......................................................................................................................................................................... 15
6.1 PARTIALLY REFLECTIVE GLASS CLEANING ................................................................................................................. 15
6.2
SCHEMATIC DIAGRAM ................................................................................................................................................... 15
7.0 LIMITED WARRANTY .............................................................................................................................................................. 16
Table of Contents
2
WARNING
These instructions should be carefully read before installation and retained by the user. The booklet
must be kept and delivered to the new user in case of disposal of the heater. The manufacturer
reserves the right to vary the
features of the product without prior notice. The technical data are
indicative only.
1. THIS APPLIANCE IS HOT WHEN OPERATED AND CAN CAUSE SEVERE BURNS IF TOUCHED.
2.
Do not operate the appliance before reading and understanding operating instructions. Failure to
operate the appliance according to operating instructions could cause fire or injury.
3.
Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least
3 feet(0.9 m) from the front of this appliance and keep away from the sides and the rear. WARNING: To
avoid overheating, do not cover the heater. The clearance may be inadequate when installed in a
Recreational Vehicle with the slide-out closed.
4.
Risk of burns. Power to the appliance should be turned off, and the appliance should be allowed to
cool before servicing. To disconnect the appliance from the power supply, turn off the controls, and
then remove the plug from the outlet.
5.
Do not install damaged, incomplete, or substitute components.
6.
Young children should be carefully supervised when they are in the same room with the appliance.
Toddlers, young children, and others may be susceptible to accidental contact burns.
7.
To prevent accidental swallowing, media bed kits should be kept away from children and infants.
8.
The remote control contains small batteries. Keep them away from children. If swallowed, seek
medical assistance immediately.
9.
Do not recharge the batteries. Do not mix the batteries with the used ones or other battery types, store
them with hazardous or combustible materials, or place loose batteries in a pocket, purse, or other
container containing metal objects.
10.
Ensure that you have incorporated adequate safety measures to protect infants/toddlers from
touching hot surfaces.
11.
It is imperative that the control compartments, circulating blower, and its passageway in the appliance
are kept clean. The appliance should be inspected before use and at least annually by a qualified
service person.
12.
Under no circumstances should this appliance be modified.
13.
Do not use this appliance if any part has been in contact with water. Immediately call a qualified
service technician to inspect the appliance and to replace any part of the control system which has
been in contact with water.
14.
Do not operate the appliance with the glass door removed, cracked, or broken. A licensed or qualified
service person should do the replacement of the glass.
15.
Do not strike or slam shut the appliance’s glass door.
16.
Keep the packaging material out of reach of children and dispose of the material in a safe manner.
These are not toys as with all plastic bags and should be kept away from children and infants.
17.
Servicing should be done only while the appliance is disconnected from the power supply circuit.
IMPORTANT SAFETY INSTRUCTION
3
18.
Always unplug the appliance when not in use.
19.
Do not operate this appliance with a damaged cord or plug after the appliance has been defective,
dropped, or damaged in any manner. Return the appliance to the authorized service facility for examination,
electrical or mechanical adjustment, or repair.
20.
Do not use the appliance outdoors.
21.
Never place the appliance where it may fall into a bathtub or other water container.
22.
Do not run cord under carpeting. Do not cover the cord with throw rugs, runners, etc. Arrange the cord
away from high-traffic areas to avoid a tripping hazard.
23.
Connect to properly grounded outlets only.
24.
Do not insert or allow foreig
n o
bjects to enter any ventilation or exhaust opening as this may cause an
electric shock or fire or damage the appliance.
25.
To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use it on soft
surfaces, like a carpet, where openings may become blocked.
26.
Always plug appliances directly into a wall outlet/receptacle. Never use an extension cord or
relocatable power tap (outlet/power strip).
SAVE THESE INSTRUCTIONS
4
NO
Description
Quantity
1
Electric Fireplace
1 pc
2
Manual
1 pc
3
Remote Control (Battery included)
1 pc
4
Screw M5*12
8 pcs
5
Base Angle
4 pcs
1.0 PACKING LIST
① ② ③
④ ⑤
5
1.1 DIMENSIONS
This appliance has been tested in accordance with the ETL Standards for fixed and location-dedicated electric room
appliances in the United States and Canada. If you need assistance during installation, please contact your local dealer.
NOTE: This appliance must be electrically wired and grounded in accordance with local or, in the absence of
local, with National Electric Code ANSI/NFPA 70-latest edition in the United States or the Canadian Electric
Code and ETL in Canada.
Model No.
RFS-230
Item No.
S230B-BLACK/GREY
Description
Free-standing appliance;
Control panel.
Voltage
120VAC
Watts
Max 1500W
Amps
12.5 AMP
BTUs
5100BTU
LISTTING APPROVALS
6
2.1 GENERAL INSTRUCTIONS
CAUTION - Some parts of this product can become very hot and cause burns. Particular attention has to be given
where children and vulnerable people are present.
A.
Prior to plugging your appliance into an electrical outlet, verify that the house circuit breakers for the outlet are on.
B.
The appliance may emit a slight, harmless odor when first used. This odor is normal and caused by the initial
heating of internal appliance elements, and the odor will not occur again.
C.
If your appliance does not emit heat, consult the operation section of this manual for further information.
D.
Use with an ETL or UL certified surge protector.
RISK OF FIRE! THE POWER CORD MUST NOT BE PINCHED AGAINST A SHARP EDGE. SECURE CORD TO
AVOID TRIPPING OR SNAGGING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR PERSONAL
INJURY. DO NOT RUN CORD UNDER CARPETING. DO NOT COVER THE CORD WITH THROW RUGS,
RUNNERS, ETC.
ARRANGE THE CORD AWAY FROM HIGH-TRAFFIC AREAS TO AVOID A TRIPPING HAZARD.
RISK OF FIRE. TO PREVENT A POSSIBLE FIRE, DO NOT BLOCK AIR INTAKE OR EXHAUST IN ANY MANNER. ALSO,DO
NOT USE IT ON SOFT SURFACES WHERE OPENINGS MAY BECOME BLOCKED.
RISK OF FIRE: DO NOT BLOW OR PLACE INSULATION AGAINST THE APPLIANCE
THIS ELECTRIC APPLIANCE IS TESTED AND LISTED FOR USE ONLY WITH THE APPROVED OPTIONAL ACCESSORIES. USE
OF OPTIONAL ACCESSORIES NOT SPECIFICALLY TESTED FOR THIS ELECTRIC APPLIANCE COULD VOID THE WARRANTY
AND/OR RESULT IN A SAFETY HAZARD.
IF THE INFORMATION IN THESE INSTRUCTIONS IS NOT FOLLOWED EXACTLY, A FIRE MAY RESULT CAUSING
PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH. DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE
VAPORS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE.
THIS APPLIANCE IS HEAVY. IT IS HIGHLY RECOMMENDED THAT TWO PEOPLE INSTALL THIS APPLIANCE.
HEATER VENTS ON THE ELECTRIC APPLIANCE CAN NOT, IN ANY WAY, BE COVERED. AS IT MAY CREATE A
FIRE HAZARD.
Follow all national and local electrical codes.
1.
The heaters should be installed only using the mounting brackets we provided if you want to mount them.
2.
The heater must not be recessed in the ceiling. There must be enough space around the top of the heater to ensure
adequate ventilation.
3.
The heater should be at least 60cm/24 inches away from any surrounding walls.
4.
A distance of at least 90cm/36 inches should always be left in front of the heaters to ensure safety.
5.
The heater must be located neither directly below nor in front of a socket outlet.
6.
The heater must be installed to prevent any control switches from being touched by anyone who is in the shower or
bath.
7.
Ensure that there is no possibility of inflammable material, combustible material, or curtains coming into contact with
the heater. There is a risk of fire if this happens.
8.
DO NOT LEAVE THE HEATER UNATTENDED DURING USE.
2.0 ELECTRICAL INSTALLATION NOTES
7
3.1 UNPACKING AND TESTING APPLIANCE WALL
Carefully remove the appliance from the box. Prior to installing the appliance, test to make sure the appliance
operates properly by plugging the power supply cord into a conveniently located 120 Volt grounded outlet.
3.2 GROUNDING APPLIANCE
This appliance is for use on 120 Volts. The cord has a plug as shown in (A). As
shown in (C), an adapter is available for connecting three-blade
grounding-type plugs to two-slot receptacles. The green grounding lug
extending from the adapter must be connected to a permanent ground, such
as a properly grounded outlet box. The adapter should not be used if a
three-slot grounded receptacle is available.
To disconnect the appliance, turn off the controls, then remove the plug from the outlet.
3.3 Assembly
Please install the base angle of the bottom of the product as shown below.
3.0 INSTALLATION INSTRUCTIONS
M5*12 8pcs 4pcs
8
Installation Complete
(S230B-BLACK/GREY)
9
4.1 CONTROL PANEL
(Note: There is a transparent screen protector on the panel to avoid scratches. You can choose to
keep or take it off according to your preferences.)
4.2 REMOTE CONTROL OPERATION
♦
Move the battery’s transparent insulating piece away before using the remote control.
4.0 OPERATION INSTRUCTIONS
Heater Flame Dimmer Color B Color A Timer Power
Speed ON/OFF
COLOR A
DIMMER
HEATER
POWER
ON/OFF
COLOR B
FLAME
SPEED
TIMER
10
NOTICE: When the heater is turned on for the first time, a slight odor may be present. This is normal and
should not occur again unless the heater is not used for a long period of time.
NOTICE: To improve the heater’s performance, aim the remote control at the front of the fireplace. DO NOT
press the buttons
too quickly. Give the unit enough time to respond to each command.
POWER
Turn the appliance ON/OFF.
DIMMER
Control the flame and flame bed brightness.
5 Settings: ( L1-L2-L3-L4-L5) Flame dims from L1 to L5. L5 is the brightest
setting.
NOTE: Press the "DIMMER" button for 6 seconds, the appliance will go into
sleep mode. All the lights off, the heating function goes on. Press for 6
seconds again, the appliance will back to normal mode.
TIMER
Control the timer.
8 Settings: (1h, 2h, 3h, 4h, 5h, 6h, 7h, 8h) Press the button until reach desired
setting.
FLAME
SPEED
Control the flame speed.
5 Settings: (U1-U2-U3-U4-U5) Flame speed from U1 to U5. U5 is the fastest
setting.
HEATER
Control the heater.
Press button to initiate the heater.
(OFF) no heater or blower.
( - ), heater blows warm air(MAX 500W)
( -- ), heater blows hot air(MAX 1500W)
NOTE: Heater functions cycle from (OFF) ( - )( -- )
COLOR A
Control the flame color.
4 Settings: 1.red, 2.yellow, 3.orange, 4.blue.
NOTE: Press the button for 6 seconds, the indicator will show digital "0", the
flame color and brightness will be changed automatically.
COLOR B
Control the flame bed color.
4 Settings: 1.red, 2.yellow, 3.red, 4.orange.
NOTE: Press the button for 6 seconds, the indicator will show digital "0", the
flame color and brightness will be changed automatically.
11
4.3 REMOTE CONTROL
♦
Remove the battery’s transparent insulating piece away before using.
The battery must be recycled or
disposed of properly. Check with
your Local Authority or Retailer for
recycling advice in your area.
12
PROBLEM
SOLUTION
The control panel
functions do not
work.
1.
Make sure the Power Switch on the control panel is turned on before operation.
2.
Make sure you have reconnected the data cable which was pulled out when you
removed the glass frame.
3.
If the problem is still not solved, please contact us via Amazon Message or call
customer service number: 213-4467172 and/or 661-4358826.
Sudden power
outage during the
heating process.
1.
Don’t cover the air outlet.
2.
Unplug the unit, and wait for 15 minutes and try to open it again.
3.
If the problem is still not solved, please contact us via Amazon Message or call
customer service number: 213-4467172 and/or 661-4358826.
The appliance does
not
blow hot air
when it turns on and
off.
I
This is normal. The fans blow cool air while the appliance gradually heats up. The fans
blow after the appliance is turned off to prevent overheating.
The heater doesn’t
turn on.
1.There’s no power.
Check if the POWER indicator on the control panel is
on to make sure the appliance is powered up.
2. Circuit breaker has been
tripped.
Too many appliances are on this circuit. Make sure
that the electrical supply for this unit is an independent
circuit.
3.Heater is unplugged from wall
outlet.
Make sure the power cord is plugged into a
functioning and properly grounded 15 Amp 120V AC
electrical outlet.
4. Power cord or power plug is
damaged.
Contact a qualified electrician to replace the power
cord.
5. Power outlet for power plug
prong is loose.
Check the power outlet and replace it with a new one.
6. Loose wiring.
Contact a qualified electrician to check all wiring for
loose connections.
The heater is on, but
no flame or low flame
intensity.
1.Heater switch is on, but the
flame is not on.
Long press the “DIMMER” button for 6 seconds, and
the appliance will go into sleep mode: all the lights are
off, but the heating function goes on.
Long-press again (>6 sec.) to restore the appliance to
the normal mode.
2. Flame Adjusting knob is at a
low setting.
Turn the knob to the maximum setting.
3. Loose wiring.
Contact a qualified electrician to check all wiring for
loose connections.
13
Flame is frozen.
1. Flame element is not
attached to the motor.
Contact us via Amazon Message or call customer
service number: 213-4467172 and/or 661-4358826.
2. Rotation motor is defective.
Contact us via Amazon Message or call customer
service number: 213-4467172 and/or 661-4358826.
Excessive noise is in
the lower portion of the
heater.
1. Flame element isn’t seated
properly.
Contact us via Amazon Message or call customer
service number: 213-4467172 and/or 661-4358826.
2. Motor is defective.
Contact us via Amazon Message or call customer
service number: 213-4467172 and/or 661-4358826.
The heater system
doesn’t come on.
1.Heater power switch is off.
Turn the heater power switch to the “ON” position.
2.Heater system is overheated.
Maybe the heater is covered, or the air inlet/outlet is
blocked. Remove the clothes or the blockage, turn off
the power switch, and unplug it. Wait for 15 minutes,
and then turn the heater on again.
3. Loose wiring.
Contact a qualified electrician to check all wiring for
loose connections.
4. The air inlet or air outlet is
blocked completely.
Leave adequate space around the unit. Remove
the blockage close to the air outlet.
“HEAT”switch has
been flipped in the on
position, but there is
no airflow.
1. The heater system is
overheated. Temperature Limit
thermostat is cut off.
Check the air inlet and outlet. Turn off the power
switch and unplug it. Wait for 15 minutes, and
then turn
the heater on again.
2. Fan motor is defective.
Contact us via
Amazon Message
or call customer
service number:
213-4467172 and/or
661-4358826.
3. Fan blower is balanced
badly.
Contact us via
Amazon Message
or call customer
service number:
213-4467172 and/or
661-4358826.
4. The “POWER” and the
“HEAT” switches are not turned
on.
Turn these two switches on.
The fan runs but no
heat is coming out.
1.Loose wiring.
Contact us via
Amazon Message
or call customer
service number:
213-4467172 and/or
661-4358826.
2.Bad heating element.
Contact us via
Amazon Message
or call customer
service number:
213-4467172 and/or
661-4358826.
14
3.Buildup of dirt on the fans.
Clean all the fans.
4.Heater fan is defective.
Contact us via
Amazon Message
or call customer
service number:
213-4467172 and/or
661-4358826.
The
remote control
does not work.
1.The battery is not properly
installed.
Make sure the battery is properly installed. Move the
battery’s transparent insulating piece away before
using.
2. Not pointing to the right
position.
Aim the remote control at the receiver.
3. There is an obstacle in front
of the machine.
Remove the obstacles. Items between the remote
control and the remote-control receiver will block the
signal.
4.Press the remote-control
buttons too quickly.
Don’t press the remote-control buttons too quickly.
Give the unit enough time to respond to your
commands.
There is an odorous
from the heater.
The heater may emit a slight, harmless odor when first used. This is a normal
condition caused by the initial heating of the internal parts and will not occur
again.
NOTE: For most of the functional problems, you can unplug the unit,
wait for 15 minutes, and plug it in again. The machine will reset to the
initial status (original system state).
If the problem is still not solved, feel free to contact us via Amazon
Message or call customer service number: 213-4467172 and/or
661-4358826.
15
DISCONNECT POWER AND ALLOW HEATER TO COOL BEFORE ATTEMPTING ANY MAINTENANCE OR
CLEANING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR DAMAGE TO A PERSON.
THE FIREPLACE SHOULD NOT BE OPERATED WITH AN ACCUMULATION OF DUST OR DIRT ON OR IN THE UNIT, AS THIS CAN
CAUSE A BUILD-UP OF HEAT AND SUBSEQUENT EVENTUAL DAMAGE. FOR THIS REASON, THE HEATER MUST BE
INSPECTED REGULARLY, DEPENDING ON CONDITIONS AND AT LEAST AT YEARLY INTERVALS.
6.1 PARTIALLY REFLECTIVE GLASS CLEANING
The partially reflective glass is cleaned in the factory during the assembly operation. During shipment, installation, handling,
etc., the partially reflective glass may collect dust particles; these can be removed by dusting lightly with a clean, dry cloth.
To remove fingerprints or other marks, the partially reflective glass can be cleaned with a damp cloth. The partially reflective
glass should be completely dried with a lint-free cloth to prevent water spots. To prevent scratching, do not use abrasive
cleaners.
6.2 SCHEMATIC DIAGRAM
16
This warrants to the original purchaser that this product is free from defects in material and workmanship as of the date
of purchase and that it will, under normal use and proper care, remain so for one year from the date of purchase.
Missing or initially defective parts will be replaced free of charge during the period of this limited warranty. If parts are
unavailable, comparable replacement or refund will be given. The original dated sales receipt is required for all warranty
claims. This warranty does not cover damage which has occurred during transport from the point of purchase to the
consumer's home. This warranty does not cover glass, light bulbs, batteries, transportation, labor, or other issues not
associated with the manufacture of the product.
This product is for residential use only. Any and all commercial use of this product voids all warranties, and
frees the manufacturer from all liability.
Read and understand all assembly and operating instructions, and all safety information and warnings before use. The
following will void this warranty: Damage caused by tampering with, modifying, or altering the fireplace insert in any
manner; Damage caused by incorrect assembly, improper care, misuse, or abuse; Damage caused by wrong power
source; Water damage; Damage caused by outdoor use of the insert; Damage caused by the insert being used for
excessive periods of time; Damage caused by the insert being used in a commercial application; Damage from use as a
primary heat source; Other misuse or abuse not specifically listed herein.
This product is not intended to be used as a primary heat source. It is for supplemental heating purposes only.
7.0 LIMITED WARRANTY
17
IMPORTANT INSTRUCTIONS
AND OPERATING MANUAL
ELECTRIC FIREPLACE
MODEL NO: RFS-230
NO VENTING REQUIRED
WARNING
Read and understand this entire owner’s manual, including all safety
information before plugging in or using this appliance. Failure to do so
could result in fire, electric shock, or serious personal injury.
Add: ROWAN ELECTRIC APPLIANCE LLC 28407 Ascent Way, Santa Clarita, CA 91350
Phone: 213-4467172 or 661-4358826
CERTIFIED UNDER CANDIAN AND AMERICAN NATIONAL STANDARDS: ETL
S230B-BLACK/GREY
