TROUBLESHOOTINGTROUBLESHOOTING/HEATER STORAGE
WARRANTY INFORMATION
181411 Rev. A HRH8005_16EM1 Printed In China
GCDS-HOL45903-JC
3 YEAR LIMITED WARRANTY
Sunbeam Products, Inc. doing business as Jarden Consumer Solutions or if in Canada, Sunbeam Corporation (Canada)
Limited doing business as Jarden Consumer Solutions (collectively “JCS”) warrants that for a period of three years
from the date of purchase, this product will be free from defects in material and workmanship. JCS, at its option, will
repair or replace this product or any component of the product found to be defective during the warranty period.
Replacement will be made with a new or remanufactured product or component. If the product is no longer available,
replacement may be made with a similar product of equal or greater value. This is your exclusive warranty. Do NOT
attempt to repair or adjust any electrical or mechanical functions on this product. Doing so will void this warranty.
This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable.
Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. JCS dealers, service
centers, or retail stores selling JCS products do not have the right to alter, modify or any way change the terms and
conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or
misuse of the product, use on improper voltage or current, use contrary to the operating instructions, disassembly,
repair or alteration by anyone other than JCS or an authorized JCS service center. Further, the warranty does not
cover: Acts of God, such as fire, flood, hurricanes and tornadoes.
What are the limits on JCS’s Liability?
JCS shall not be liable for any incidental or consequential damages caused by the breach of any express, implied or
statutory warranty or condition.
Except to the extent prohibited by applicable law, any implied warranty or condition of merchantability or fitness for
a particular purpose is limited in duration to the duration of the above warranty.
JCS disclaims all other warranties, conditions or representations, express, implied, statutory or otherwise.
JCS shall not be liable for any damages of any kind resulting from the purchase, use or misuse of, or inability to use
the product including incidental, special, consequential or similar damages or loss of profits, or for any breach of
contract, fundamental or otherwise, or for any claim brought against purchaser by any other party.
Some provinces, states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages
or limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from province to province,
state to state or jurisdiction to jurisdiction.
How to Obtain Warranty Service
In the U.S.A.
If you have any question regarding this warranty or would like to obtain warranty service, please visit our website at
www.holmesproducts.com or direct your correspondences to ATTN: Holmes, Jarden Consumer Solutions, PO Box 3900,
Peoria IL 61614. Please do not return product to this address. The PO Box listed can only receive letters or envelopes.
In Canada
If you have any question regarding this warranty or would like to obtain warranty service, please visit our website at
www.holmesproducts.com or direct your correspondences to ATTN: Holmes, Jarden Consumer Solutions, PO Box 3900,
Peoria IL 61614. Please do not return product to this address. The PO Box listed can only receive letters or envelopes.
In the U.S.A., this warranty is offered by Sunbeam Products, Inc. doing business as Jarden Consumer Solutions located
in Jarden Consumer Solutions, PO Box 3900, Peoria IL 61614. In Canada, this warranty is offered by Sunbeam
Corporation (Canada) Limited doing business as Jarden Consumer Solutions, located at 20 B Hereford Street,
Brampton, Ontario L6Y 0M1. If you have any other problem or claim in connection with this product, please write our
Consumer Service Department. PLEASE DO NOT RETURN THIS PRODUCT TO ANY OF THESE ADDRESSES
OR TO THE PLACE OF PURCHASE.
© 2016 Sunbeam Products, Inc. doing business as Jarden Consumer Solutions. All Rights Reserved.
Distributed by Sunbeam Products, Inc. doing business as Jarden Consumer Solutions, Boca Raton, Florida 33431.
PLEASE READ AND SAVE THESE IMPORTANT INSTRUCTIONS
Owner’s Guide
HRH8005A
Holmes
®
Console Heater
Troubleshooting for your Heater
Trouble Probable Cause Solution
• Heater is
Blowing Cold
Air.
☛ When the heater is in Thermostat
Mode and reaches the set
temperature it will automatically
perform a 60 second cool down
(blowing cold air) to ensure
thermostat accuracy. The Power
Light will flash during the cool
down period.
☛ Power Button may have been
pressed to turn off the heater.
✔ Raise the temperature higher.
✔ Press the Power Button to turn on the heater.
• Fan Speed
Doesn't
Change.
☛ Eco-Smart™ controls the heat
output of the heater and not the
fan speed. Fan runs at the same
speed on all settings.
✔ Press the Up Button to the highest temperature
setting for maximum heat output.
• Unexpected
Noise.
☛ You may hear a popping or
crackling sound as the heater heats
up. This is normal and safe
operation. Once the heater heats up,
the crackling sound will go away.
✔ If the noise persists, visit our website at
www.holmesproducts.com.
• Unexpected
Smell.
☛ There may be an odor or vapor
coming from the heater the first
time you use it or after prolonged
or seasonal storage.
✔ This is normal and is the result of dust or other
debris accumulating on the heating element.
Make sure the heater is in a well ventilated area
and continue running until the odor or vapor goes
away.
If you have any questions regarding your product or would like to learn more about other Holmes
®
products, please visit
our website at www.holmesproducts.com. For inquiries regarding recycling and proper disposal of this product, please
contact your local waste management facility.
Troubleshooting for your Heater
Trouble Probable Cause Solution
• Heater Does
Not Turn On.
☛ Manual user reset is activated.
☛ Not plugged in properly.
☛ Electrical outlet does not hold plug
in securely.
☛ Thermostat set too low.
☛ Obstruction causing the heater not
to operate.
☛ Circuit breaker trips.
✔ Follow reset instructions listed in this manual.
✔ Ensure plug is properly inserted. Make sure
electrical outlet and circuit breaker are working.
✔ Have outlet replaced by a licensed electrician.
✔ Press the Up Button to select the highest
temperature setting.
✔ Unplug the heater and remove all obstructions.
Position your heater 36 inches (91cm) away from
all objects.
✔ Make sure no other high wattage appliances are
operating on the same circuit and reset breaker if
needed.
• Not Enough
Heat.
☛ Thermostat set too low. ✔ Press the Up Button to the highest temperature
setting.
• Heater Cycles
ON and OFF
Frequently.
☛ The thermostat automatically turns
the heater on and off to maintain
selected comfort level.
✔ To make this occur less frequently press the Up
Button to the highest setting.
• Remote Does
not work.
☛ Battery low.
☛ Distance too far.
☛ Control Panel Display dirty.
✔ Change battery (2 AAA batteries).
✔ Remote works up to 20 feet (6m).
✔ Be sure to point remote at control panel on heater
and there are no obstructions.
✔ Make sure display panel is clean.
overheat temperature is reached within the heater.
WARNING: the shut-off system does not provide
overheat protection for, or prevent a fire resulting from,
combustibles placed in close proximity to the heater.
Combustibles placed within 3 feet (0.9m) of the heater
will ignite and cause a fire, and may cause death.
If the heater shuts off, the user will need to reset the
heater by:
1) Stand the heater upright and turn the heat control to
the OFF position.
2) Unplug the unit and allow 30 minutes for the heater
to cool down.
3) Plug in and operate normally.
4) If heater does not work normally, repeat steps 1-3 to
allow sufficient time for the thermostat to cool down.
Tip Over Protection (if equipped)
When the unit is accidentally knocked over, it will
instantly shut off. The unit may also shut off if it is
moved or bumped. To reset, simply place the heater in
an upright position and it will operate normally.
NOTE: If unit does not turn on when placed in the
upright position, turn the heat control to OFF and then
back to ON and heater will resume operation.
HEATER STORAGE
1. Store heater unit with cord in a cool, dry location.
2. We recommend storing the unit and cord in the
original package.
HRH8005_16EM1.indd 1 5/10/16 09:11
Loading ...
