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Eliminating faults en-us
27
Eliminating faults
17 Eliminating faults
Eliminating faults
WARNING
Risk of electric shock!
Improper repairs are dangerous.
▶
Only original spare parts may be used to repair the appliance.
▶
If the power cord of this appliance becomes damaged, it must be replaced by the manufacturer, the manufacturer's
customer service, or a similarly qualified person in order to prevent injury.
Fault Cause and troubleshooting
The appliance is not cooling, the
displays and lighting light up.
Showroom mode is switched on.
1. Press and hold for 15 seconds until three audible signals sound.
a The lighting on the control panels and the interior lighting switch themselves off
briefly.
a flashes and a warning signal sounds.
2. Press .
3. After a short time, check whether your appliance is cooling.
The LED lighting does not work. Various causes are possible.
▶
Call customer service.
→
"Customer service", Page29
Home Connect is not working
properly.
Various causes are possible.
▶
Go to www.home-connect.com.
or appears in the temperature
display.
The electronics have detected a fault.
1. Switch off the appliance. →
Page14
2. Disconnect the appliance from the power supply.
Unplug the power plug or switch off the circuit breaker in the fuse box.
3. Reconnect the appliance after 5 minutes.
4. Switch on the appliance. →
Page14
5. If the message still appears on the display, call customer service.
→
"Customer service", Page29
A warning signal sounds and
flashes.
The door alarm is switched on.
The appliance door is open.
▶
Close the appliance door.
The temperature display (freezer
compartment) flashes, a warning
signal sounds and
flashes.
The temperature alarm is switched
on.
Various causes are possible.
1. Press .
a The alarm is switched off.
2. After several hours, check whether the set freezer compartment temperature has
been reached again.
The exterior ventilation grilles are blocked.
▶
Remove any obstructions from in front of the exterior ventilation grilles.
The temperature differs greatly
from the setting.
Various causes are possible.
1. Switch off the appliance. →
Page14
2. Switch the appliance back on after approximately 5minutes. →
Page14
‒ If the temperature is too warm, check the temperature again after a couple of
hours.
‒ If the temperature is too cold, check the temperature again on the following
day.
Water is leaking from the appli-
ance.
The water connection cable is not leak-tight.
▶
Check if the water connections are fastened firmly and the water hose is undam-
aged.
If necessary, replace the water hose.
Water output is reduced. Low water pressure.
▶
Check the water pressure of the water supply system or the external water filter
system.
Connect the appliance only to a water connection with sufficient water pressure.
The water filter is blocked.
▶
Change the water filter. →
Page20
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