Axis 0554-003 M1004-W Network Camera User Manual

USERMANUAL

AXISM1004–WNetworkCamera

AboutthisDocument

ThismanualisintendedforadministratorsandusersoftheAXIS

M1004–WFixedDomeNetworkCamera,andisapplicabletormware

5.4andlater.Itincludesinstructionsforusingandmanagingthe

productonyournetwork.Previousexperienceofnetworkingwillbeof

usewhenusingthisproduct.SomeknowledgeofUNIXorLinux-based

systemsmayalsobebenecial,fordevelopingshellscriptsand

applications.LaterversionsofthisdocumentwillbepostedtotheAxis

website,asrequired.Seealsotheproduct’sonlinehelp,availablevia

theweb-basedinterface.

LegalConsiderations

Videosurveillancecanberegulatedbylawsthatvaryfromcountryto

country.Checkthelawsinyourlocalregionbeforeusingthisproduct

forsurveillancepurposes.

Thisproductincludesone(1)H.264decoderlicense.Topurchase

furtherlicenses,contactyourreseller.

Liability

Everycarehasbeentakeninthepreparationofthisdocument.Please

informyourlocalAxisofceofanyinaccuraciesoromissions.Axis

CommunicationsABcannotbeheldresponsibleforanytechnicalor

typographicalerrorsandreservestherighttomakechangestothe

productandmanualswithoutpriornotice.AxisCommunicationsAB

makesnowarrantyofanykindwithregardtothematerialcontained

withinthisdocument,including,butnotlimitedto,theimplied

warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis

CommunicationsABshallnotbeliablenorresponsibleforincidentalor

consequentialdamagesinconnectionwiththefurnishing,performance

oruseofthismaterial.Thisproductisonlytobeusedforitsintended

purpose.

IntellectualPropertyRights

AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied

intheproductdescribedinthisdocument.Inparticular,andwithout

limitation,theseintellectualpropertyrightsmayincludeoneormore

ofthepatentslistedathttp://www.axis.com/patent.htmandoneor

moreadditionalpatentsorpendingpatentapplicationsintheUSand

othercountries.

Thisproductcontainslicensedthird-partysoftware.Seethemenuitem

“About”intheproduct’suserinterfaceformoreinformation.

ThisproductcontainssourcecodecopyrightAppleComputer,

Inc.,underthetermsofApplePublicSourceLicense2.0(see

http://www.opensource.apple.com/apsl).Thesourcecodeisavailable

fromhttp://developer.apple.com/darwin/projects/bonjour/

EquipmentModications

Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe

instructionsgivenintheuserdocumentation.Thisequipmentcontains

nouser-serviceablecomponents.Unauthorizedequipmentchangesor

modicationswillinvalidateallapplicableregulatorycertications

andapprovals.

TrademarkAcknowledgments

AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare

registeredtrademarksortrademarkapplicationsofAxisABinvarious

jurisdictions.Allothercompanynamesandproductsaretrademarksor

registeredtrademarksoftheirrespectivecompanies.

Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,

Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows

VistaandWWWareregisteredtrademarksoftherespectiveholders.

JavaandallJava-basedtrademarksandlogosaretrademarksor

registeredtrademarksofOracleand/oritsafliates.UPnP

isa

certicationmarkoftheUPnP

ImplementersCorporation.

WPA,WPA2andWi-FiProtectedSetuparemarksoftheWi-FiAlliance.

RegulatoryInformation

Europe

Thisproductcomplieswiththeapplicable

CEmarkingdirectivesandharmonizedstandards:

•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See

ElectromagneticCompatibility(EMC),onpage2.

•RadioandTelecommunicationsTerminalEquipment(R&TTE)

Directive1999/5/EC.SeeRadioTransmission,onpage2.

•LowVoltage(LVD)Directive2006/95/EC.SeeSafety,onpage3.

•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.

SeeDisposalandRecycling,onpage3.

Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom

AxisCommunicationsAB.See.

ElectromagneticCompatibility(EMC)

Thisequipmenthasbeendesignedandtestedtofulllapplicable

standardsfor:

•Radiofrequencyemissionwheninstalledaccordingtothe

instructionsandusedinitsintendedenvironment.

•Immunitytoelectricalandelectromagneticphenomenawhen

installedaccordingtotheinstructionsandusedinitsintended

environment.

USA

Thisequipmenthasbeentestedusingashieldednetworkcable(STP)

andfoundtocomplywiththelimitsforaClassBdigitaldevice,

pursuanttopart15oftheFCCRules.Theselimitsaredesigned

toprovidereasonableprotectionagainstharmfulinterferenceina

residentialinstallation.Thisequipmentgenerates,usesandcanradiate

radiofrequencyenergyand,ifnotinstalledandusedinaccordance

withtheinstructions,maycauseharmfulinterferencetoradio

communications.However,thereisnoguaranteethatinterference

willnotoccurinaparticularinstallation.Ifthisequipmentdoes

causeharmfulinterferencetoradioortelevisionreception,which

canbedeterminedbyturningtheequipmentoffandon,theuseris

encouragedtotrytocorrecttheinterferencebyoneormoreofthe

followingmeasures:

•Reorientorrelocatethereceivingantenna.

•Increasetheseparationbetweentheequipmentandreceiver.

•Connecttheequipmentintoanoutletonacircuitdifferentfrom

thattowhichthereceiverisconnected.

•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

Canada

ThisClassBdigitalapparatuscomplieswithCanadianICES-003.

Europe

ThisdigitalequipmentfulllstherequirementsforRFemission

accordingtotheClassBlimitofEN55022.

Thisproductfulllstherequirementsforimmunityaccording

toEN61000-6-1residential,commercialandlight-industrial

environments.

Thisproductfulllstherequirementsforimmunityaccordingto

EN61000-6-2industrialenvironments.

Thisproductfulllstherequirementsforimmunityaccordingto

EN55024ofceandcommercialenvironments

Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsforRFemission

accordingtotheClassBlimitofAS/NZSCISPR22.

Japan

この装置は、クラスB情報技術装置です。この装置は、家庭

環境で使用することを目的としていますが、この装置がラジ

オやテレビジョン受信機に近接して使用されると、受信障

害を引き起こすことがあります。取扱説明書に従って正し

い取り扱いをして下さい。

Korea

이기기는가정용(B급)전자파적합기기로서주로가정에

서사용하는것을목적으로하며,모든지역에서사용

할수있습니다.

RadioTransmission

Thisequipmentmaygenerateoruseradiofrequencyenergy.Theuser

couldlosetheauthoritytooperatethisequipmentifanunauthorized

changeormodicationismade.

USA

ThisdevicecomplieswithPart15oftheFCCRules.Operationissubject

tothefollowingtwoconditions:(1)thisdevicemaynotcauseharmful

interference,and(2)thisdevicemustacceptanyinterferencereceived,

includinginterferencethatmaycauseundesirableoperation.

ThisproductcomplieswithFCCradiationexposurelimitsforan

uncontrolledenvironment.Avoidoperatingthisproductatadistance

lessthan20cm(7.9in.)fromtheuser.

Canada

ThisdevicecomplieswithIndustryCanadalicence-exemptRSS

standard(s).Operationissubjecttothefollowingtwoconditions:(1)

thisdevicemaynotcauseinterference,and(2)thisdevicemustaccept

anyinterference,includinginterferencethatmaycauseundesired

operationofthedevice.

ThisproductcomplieswithICradiationexposurelimitsforan

uncontrolledenvironment.Avoidoperatingthisproductatadistance

lessthan20cm(7.9in.)fromtheuser.

Brazil

EsteprodutoestáhomologadopelaANATEL,deacordocomos

procedimentosregulamentadospelaResolução242/2000eatende

aosrequisitostécnicosaplicados.

Esteequipamentooperaemcarátersecundário,istoé,nãotemdireito

aproteçãocontrainterferênciaprejudicial,mesmodeestaçõesdo

mesmotipo,enãopodecausarinterferênciaasistemasoperandoem

caráterprimário.

Paramaioresinformações,consulteositedaANATELwww.anatel.gov.br

Europe

Hereby,AxisCommunicationsABdeclaresthatthisproductisin

compliancewiththeessentialrequirementsandotherrelevant

provisionsofDirective1999/5/EC.

Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom

AxisCommunicationsAB,Emdalavägen14,SE-22369Lund.

ParlaprésenteAxisCommunicationsABdéclarequel’appareil

ceproduitestconformeauxexigencesessentiellesetauxautres

dispositionspertinentesdeladirective1999/5/CE.

HiermiterklärtAxisCommunicationsAB,dasssichdiesesProduktin

ÜbereinstimmungmitdengrundlegendenAnforderungenundden

anderenrelevantenVorschriftenderRichtlinie1999/5/EGbendet.

ConlapresenteAxisCommunicationsABdichiarachequestoprodotto

èconformeairequisitiessenzialiedallealtredisposizionipertinenti

stabilitedalladirettiva1999/5/CE.

PormediodelapresenteAxisCommunicationsABdeclaraqueeleste

productocumpleconlosrequisitosesencialesycualesquieraotras

disposicionesaplicablesoexigiblesdelaDirectiva1999/5/CE.

AxisCommunicationsABvakuuttaatätenettätämätuotetyyppinen

laiteondirektiivin1999/5/EYoleellistenvaatimustenjasitäkoskevien

direktiivinmuidenehtojenmukainen.

HierbijverklaartAxisCommunicationsABdathettoestelin

overeenstemmingismetdeessentiëleeisenendeandererelevante

bepalingenvanrichtlijn1999/5/EG.

HärmedintygarAxisCommunicationsABattdennaproduktstår

Iöverensstämmelsemeddeväsentligaegenskapskravochövriga

relevantabestämmelsersomframgåravdirektiv1999/5/EG.

UndertegnedeAxisCommunicationsABerklærerherved,atfølgende

udstyroverholderdevæsentligekravogøvrigerelevantekravidirektiv

1999/5/EF.

AxisCommunicationsABdeclaraqueesteprodutoestáconformecom

osrequisitosessenciaiseoutrasdisposiçõesdaDirectiva1999/5/CE.

ΜΕΤΗΝΠΑΡΟΥΣΑAxisCommunicationsABΔΗΛΩΝΕΙΟΤΙ

αυτότοπροϊόνΣΥΜΜΟΡΦΩΝΕΤΑΙΠΡΟΣΤΙΣΟΥΣΙΩΔΕΙΣ

ΑΠΑΙΤΗΣΕΙΣΚΑΙΤΙΣΛΟΙΠΕΣΣΧΕΤΙΚΕΣΔΙΑΤΑΞΕΙΣ

ΤΗΣΟΔΗΓΙΑΣ1999/5/EK.

Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsoftheRadio

CommunicationsStandardAS/NZS4771.

Korea

제품사양

주파수:802.11b/g/n(HT20),2412~2472MHz

온도:0~+40°C

전원:DC5V,1.5A

적합성평가표시

적합성평가를받은자의상호:AxisCommunicationsAB.

기자재의명칭(모델명):무선데이터통신시스템용무선기기

(AXISM1004-W)

제조연월:별도표시

제조자/제조국가제조연월:별도표시:

AxisCommunicationsAB/Sweden

A/S정보

AxisCommunicationsAB한국지사

주소:서울특별시금천구가산동685번지가산DigitalEmpire

1012호

TEL:82-2-780-9636

FAX:82-2-6280-9636

Japan

ThisproductcomplieswithTechnicalRegulationsConformity

CerticationofSpeciedRadioEquipment.

Taiwan

【低功率警語】(主要針對BT/WIFI)BT/Wi-FiStatement第十二條

經型式認證合格之低功率射頻電機，非經許可，公司、商號或

使用者均不得擅自變更頻率、加大功率或變更原設計之特性及

功能。第十四條低功率射頻電機之使用不得影響飛航安全及

干擾合法通信；經發現有干擾現象時，應立即停用，並改善至

無干擾時方得繼續使用。前項合法通信，指依電信法規定作

業之無線電通信。低功率射頻電機須忍受合法通信或工業、科

學及醫療用電波輻射性電機設備之干擾。

Safety

ThisproductcomplieswithIEC/EN/UL60950-1,SafetyofInformation

TechnologyEquipment.

Thepowersupplyusedwiththisproductshallfullltherequirements

forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)

accordingtoIEC/EN/UL60950-1.

DisposalandRecycling

Whenthisproducthasreachedtheendofitsusefullife,disposeof

itaccordingtolocalrawsandregulations.Forinformationabout

yournearestdesignatedcollectionpoint,contactyourlocalauthority

responsibleforwastedisposal.Inaccordancewithlocallegislation,

penaltiesmaybeapplicableforincorrectdisposalofthiswaste.

Europe

Thissymbolmeansthattheproductshallnotbedisposedof

togetherwithhouseholdorcommercialwaste.Directive2012/19/EU

onwasteelectricalandelectronicequipment(WEEE)isapplicablein

theEuropeanUnionmemberstates.Topreventpotentialharmto

humanhealthandtheenvironment,theproductmustbedisposed

ofinanapprovedandenvironmentallysaferecyclingprocess.For

informationaboutyournearestdesignatedcollectionpoint,contact

yourlocalauthorityresponsibleforwastedisposal.Businessesshould

contacttheproductsupplierforinformationabouthowtodispose

ofthisproductcorrectly.

ThisproductcomplieswiththerequirementsofDirective2011/65/EU

ontherestrictionoftheuseofcertainhazardoussubstancesin

electricalandelectronicequipment(RoHS).

China

Thisproductcomplieswiththerequirementsofthelegislative

actAdministrationontheControlofPollutionCausedbyElectronic

InformationProducts(ACPEIP).

Support

Shouldyourequireanytechnicalassistance,pleasecontactyourAxis

reseller.Ifyourquestionscannotbeansweredimmediately,your

resellerwillforwardyourqueriesthroughtheappropriatechannelsto

ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:

•downloaduserdocumentationandsoftwareupdates

•ndanswerstoresolvedproblemsintheFAQdatabase.Search

byproduct,category,orphrase

•reportproblemstoAxissupportstaffbyloggingintoyourprivate

supportarea

•chatwithAxissupportstaff(selectedcountriesonly)

•visitAxisSupportatwww.axis.com/techsup/

LearnMore!

VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,

webinars,tutorialsandguides.

AXISM1004–WNetworkCamera

TableofContents

HardwareOverview..........................................6

Connectors....................................................6

LEDIndicators..................................................7

AccessingtheProduct.......................................8

AccessfromaBrowser...........................................8

AccessfromtheInternet..........................................9

SettheRootPassword...........................................9

TheLiveViewPage..............................................10

MediaStreams.............................................13

HowtoStreamH.264............................................13

MJPEG........................................................13

AXISMediaControl(AMC)........................................13

AlternativeMethodsofAccessingtheVideoStream....................14

SettingUptheProduct......................................16

BasicSetup....................................................16

Video.........................................................17

VideoStream...................................................17

StreamProles.................................................18

CameraSettings................................................19

ViewArea.....................................................19

Overlay........................................................20

PrivacyMask...................................................21

LiveViewCong............................................22

PTZ(PanTiltZoom).........................................25

PresetPositions.................................................25

GuardTour.....................................................25

Advanced......................................................26

Detectors..................................................27

CameraTampering..............................................27

MotionDetection...............................................27

Applications...............................................30

Events....................................................31

SettingUpanActionRule........................................32

Recipients.....................................................32

Schedules......................................................33

Recurrences....................................................33

Recordings.................................................35

RecordingList..................................................35

ContinuousRecording............................................35

SystemOptions.............................................36

Security.......................................................36

Date&Time....................................................38

Network.......................................................38

Storage.......................................................47

Ports&Devices.................................................48

Maintenance...................................................48

Support.......................................................48

Advanced......................................................49

ResettoFactoryDefaultSettings...................................50

Troubleshooting............................................51

CheckingtheFirmware...........................................51

UpgradingtheFirmware..........................................51

Symptoms,PossibleCausesandRemedialActions.....................52

ProblemRetrievingAdditionalVideoStreams.........................55

TechnicalSpecications......................................56

Connectors....................................................58

PerformanceConsiderations.......................................59

AXISM1004–WNetworkCamera

HardwareOverview

StatusLEDindicator

Focusring

Lens

Networkconnector(RJ45)

Powerconnector

Lockring

I/Oterminalconnector

Controlbutton

WLANpairingbutton

PowerLEDindicator

NetworkLEDindicator

WirelessLEDindicator

Partnumber(P/N)&Serialnumber(S/N)

TheAxisproductisequippedwithalenswithmanualfocus.Itisdeliveredwiththelensprefocusedandmanualfocusingis

usuallynotrequired.

Note

Onlychangethefocusifrequired,forexampleiftheimageisblurry.

Connectors

Fortechnicalspecications,seepage56.

Networkconnector-RJ-45Ethernetconnector.SupportsPoweroverEthernet(PoE).

AXISM1004–WNetworkCamera

HardwareOverview

NOTICE NOTICE

NOTICE

Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothenetwork

switchshallbeshielded(STP)andintendedfortheirspecicuse.Makesurethatthenetworkswitchisproperlygrounded.

Seeforregulatoryrequirements.

Controlbutton-Thecontrolbuttonisusedfor:

•ConnectingtoanAXISVideoHostingSystemservice.Seepage40.Toconnect,pressandholdthebuttonfor

about1seconduntiltheStatusLEDashesgreen.

•ConnectingtoAXISInternetDynamicDNSService.Seepage40.Toconnect,pressandholdthebuttonfor

about3seconds.

•Resettingtheproducttofactorydefaultsettings.Seepage50.

WLANpairingbutton-Forconnectingtoanaccesspointthroughpushbuttonconguration(PBC).

I/Oterminalconnector-Useinapplicationsfore.g.motiondetection,eventtriggering,timelapserecordingandalarmnotications.

InadditiontoanauxiliarypowerandaGNDpin,theI/Oterminalconnectorprovidestheinterfaceto:

•Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivatedby

theVAPIX®ApplicationProgrammingInterface,outputbuttonsontheLiveViewpageorbyanActionRule.The

outputwillshowasactive(shownunderSystemOptions>Ports&Devices)ifthealarmdeviceisactivated.

•Digitalinput–Analarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,for

example:PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesand

theinputbecomesactive(shownunderSystemOptions>Ports&Devices).

LEDIndicators

LED

Color

Indication

Green

Steadyforconnectiontoa100MBit/snetwork.Flashesfornetworkactivity.

Amber

Steadyforconnectiontoa10MBit/snetwork.Flashesfornetworkactivity.

Network

UnlitNonetworkconnection.

GreenSteadygreenfornormaloperation.

Amber

Steadyduringstartupandwhenrestoringsettings.

Status

Red

Slowashforfailedupgrade.

Green

Normaloperation.

Power

Amber

Flashesgreen/amberduringrmwareupgrade.

LED

Color

Indication

UnlitWiredmode.

GreenSteadyforconnectiontoawirelessnetwork.Flashesfornetworkactivity.

Red

Steadyfornowirelessnetworkconnection.Flasheswhilescanningforwirelessnetworks.

Wireless

Amber

Steadyduringwirelessnetworkpairing.Flashesforwirelessnetworkactivity.

Note

•TheStatusLEDcanbeconguredtobeunlitduringnormaloperation.Tocongure,gotoSetup>SystemOptions>Ports

&Devices>LED.Seetheonlinehelpformoreinformation.

•TheStatusLEDcanbeconguredtoashwhileaneventisactive.

•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.

AXISM1004–WNetworkCamera

AccessingtheProduct

ToinstalltheAxisproduct,refertotheInstallationGuidesuppliedwiththeproduct.

Theproductcanbeusedwithmostoperatingsystemsandbrowsers.TherecommendedbrowsersareInternetExplorerwithWindows,

SafariwithMacintoshandFirefoxwithotheroperatingsystems.SeeTechnicalSpecications,onpage56.Toviewstreamingvideoin

InternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.

TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAMC.

Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensedcopies.

Note

•QuickTime

isalsosupportedforviewingH.264streams.

•Ifyourcomputerrestrictstheuseofadditionalsoftwarecomponents,theproductcanbeconguredtouseaJavaapplet

forviewingMotionJPEG.

AccessfromaBrowser

1.Startabrowser(InternetExplorer,Firefox,Safari).

2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.Toaccesstheproductfroma

Macintoshcomputer(MacOSX),clickontheBonjourtabandselecttheproductfromthedrop-downlist.

IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabouthowto

discoverandassignanIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIPAddress

andAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup

3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe

congured.Forinstructions,seeSettheRootPassword,onpage9.

4.Theproduct’sLiveViewpageappearsinyourbrowser.

Note

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand

userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin

yourownLiveViewpage.

AXISM1004–WNetworkCamera

AccessingtheProduct

AccessfromtheInternet

Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust

congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which

willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>

Network>TCP/IPAdvanced.

Formoreinformation,pleaseseeNATtraversal(portmapping)forIPv4,onpage41.SeealsoAXISInternetDynamicDNSServiceat

www.axiscam.netForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup

SettheRootPassword

TogainaccesstotheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongure

RootPassworddialog,whichappearswhentheproductisaccessedforthersttime.

Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS

certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The

HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPS,onpage41.

Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe

resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettings,onpage50.

TosetthepasswordviaastandardHTTPconnection,enteritdirectlyintherstdialog.

TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:

1.ClickCreateself-signedcerticate.

2.ProvidetherequestedinformationandclickOK.Thecerticateiscreatedandthepasswordcannowbesetsecurely.All

trafctoandfromtheproductisencryptedfromthispointon.

3.Enterapasswordandthenre-entertoconrmthespelling.ClickOK.Thepasswordhasnowbeencongured.

AXISM1004–WNetworkCamera

AccessingtheProduct

SetPowerLineFrequency

PowerlinefrequencyissetthersttimetheAxisproductisaccessedandcanonlybechangedfromPlainCong(seepage50)

orbyresettingtheproducttofactorydefault.

Selectthepowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingthewrongfrequencymaycause

imageickeriftheproductisusedinuorescentlightenvironments.

Whenusing50Hz,themaximumframerateislimitedto25fps.

Note

Powerlinefrequencyisdifferentindifferentgeographicregions.IntheAmericas,60Hzisusuallyused;mostotherpartsof

theworlduse50Hz.Localvariationsmayapply,alwayscheckwiththelocalauthorities.

TheLiveViewPage

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser

preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView

page.Thefollowingprovidesanoverviewofeachavailablecontrol.

ControlsontheLiveViewPage

ClickViewsizetoscaletheimagedownto800pixelswideortofullscale.OnlyavailableinMJPEG.

SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformationabouthow

tocongurestreamproles,seepage18.

ClickPulsetoactivatethebuilt-inlightforadenedperiodoftime,forexample20seconds.

AXISM1004–WNetworkCamera

AccessingtheProduct

ClicktheActive/Inactivebuttonstomanuallyturnthebuilt-inlightonandoff.

UsetheSlidertocontrolthebrightnessofthebuilt-inlight,slidelefttodimandsliderightdotobrighten.

ClickPulsetoactivatetheproduct’soutputportforadenedperiodoftime.Forinformationabouthowtoenable

andcongureoutputbuttons,seepage23.

ClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheproduct’soutputport.Forinformation

abouthowtoenableandcongureoutputbuttons,seepage23.

TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformationabouthowto

congureandenablethebutton,seeManualTrigger,onpage11.

ClickSnapshottosaveasnapshotofthevideoimage.Right-clickthevideoimagetosaveitinJPEGformatonyour

computer.ThisbuttonisprimarilyintendedforusewhentheAXISMediaControlviewertoolbarisnotavailable.

EnablethisbuttonfromLiveViewCong>ActionButtons.

ManualTrigger

TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto

validateactionsduringproductinstallationandconguration.

Tocongurethemanualtrigger:

1.GotoSetup>Events.

2.ClickAddtoaddanewactionrule.

3.FromtheTriggerdrop-downlist,selectInputSignal.

4.Fromtheseconddrop-downlist,selectManualTrigger.

5.Selectthedesiredactionandconguretheothersettingsasrequired.

Formoreinformationaboutactionrules,seeEvents,onpage31.

ToshowthemanualtriggerbuttonsintheLiveViewpage:

1.GotoSetup>LiveViewLayout.

2.UnderActionButtons,selectShowmanualtriggerbutton.

AXISMediaControlviewertoolbar

TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC),onpage13formore

information.Thetoolbardisplaysthefollowingbuttons:

ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.

TheStopbuttonstopsthemediastream.

AXISM1004–WNetworkCamera

AccessingtheProduct

TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied

intheAMCControlPanel.

ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer

keyboardtocancelfullscreenview.

TheRecordbuttonisusedtorecordthecurrentvideostream.Thelocationwheretherecordingissavedcanbespeciedin

theAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.

PTZControls

TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusersunder

SystemOptions>Security>Users.

Note

ThesecontrolsareavailableifdigitalPTZisenabledintheselectedviewarea,seeViewArea,onpage19.

ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.

User-denedbuttonscanalsoappearintheControlpanel.SeeControls,onpage26.

SelectaPTZpresetpositiontosteerthecameraviewtothesavedposition.SeePresetPositions,

onpage25.

ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControls,onpage26.

AXISM1004–WNetworkCamera

MediaStreams

TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethe

typeyouuse.

TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,andtothelistofavailablestreamproles.

Otherapplicationsandclientscanaccessvideostreamsdirectly,withoutgoingviatheLiveViewpage.

HowtoStreamH.264

ThevideocompressionstandardH.264makesgooduseofbandwidth,andcanprovidehighqualityvideostreamsatlessthan1Mbit/s.

Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof

yournetwork.TheavailableoptionsinAXISMediaControlare:

UnicastRTP

Thisunicastmethod(RTPoverUDP)isused

forliveunicastvideo,especiallywhenitis

importanttoalwayshaveanup-to-datevideo

stream,evenifsomeimagesaredropped.

RTPoverRTSP

Thisunicastmethod(RTPtunneledoverRTSP)

isusefulasitisrelativelysimpletocongure

rewallstoallowRTSPtrafc.

RTPoverRTSPoverHTTP

Thisunicastmethodcanbeusedtotraverse

rewalls.Firewallsarecommonlyconguredto

allowtheHTTPprotocol,thusallowingRTPto

betunneled.

Unicastingisusedforvideo-on-demand

transmissionsothatthereisnovideotrafc

onthenetworkuntilaclientconnectsand

requeststhestream.

Notethatthereareamaximumof20

simultaneousunicastconnections.

MulticastRTP

Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways

up-to-date,evenifsomeimagesaredropped.

Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof

clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe

routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.

Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20

simultaneousconnections.

AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe

AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.

Note

H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed

copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

MJPEG

ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient

tocreateastreamthatshowsconstantlyupdatedmotion.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage

containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS

MediaControlinInternetExplorerinWindows.

AXISMediaControl(AMC)

AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.

AXISM1004–WNetworkCamera

MediaStreams

TheAMCControlPanelcanbeusedtocongurevariousvideosettings.PleaseseetheAXISMediaControlUser’sManualformore

information.

TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:

•WindowsControlPanel(fromtheStartmenu)

•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.

AlternativeMethodsofAccessingtheVideoStream

YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:

•MotionJPEGserverpush(ifsupportedbytheclient,Firefox,forexample).ThisoptionmaintainsanopenHTTPconnection

tothebrowserandsendsdataasandwhenrequired,foraslongasrequired.

•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths

canbeused:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp

-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

•QuickTime

.Thefollowingpathscanbeused:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

AXISM1004–WNetworkCamera

MediaStreams

Note

•<ip>=IPaddess

•TheAxisproductsupportsQuickTime6.5.1andlater.

•QuickTimeaddslatencytothevideostream.

•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee

this.

AXISM1004–WNetworkCamera

SettingUptheProduct

TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin

thetopright-handcorneroftheLiveViewpage.

•Administratorshaveunrestrictedaccesstoallsettings.

•OperatorshaveaccesstoallsettingsexceptSystemOptions

Seealsotheonlinehelp

BasicSetup

BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:

1.Users.Seepage36.

2.Wireless.Seepage42.

3.TCP/IP.Seepage38.

4.Date&Time.Seepage38.

5.VideoStream.Seepage17.

TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.

AXISM1004–WNetworkCamera

SettingUptheProduct

Video

ItispossibletocongurethefollowingvideofeaturesinyourAxisproduct:

•Videostream.Seepage17.

•Streamproles.Seepage18.

•Camerasettings.Seepage19.

•Viewarea.Seepage19.

•Overlayimage.Seepage20.

•Privacymask.Seepage21.

VideoStream

YoucandenethefollowingvideostreamsettingsfromVideo>VideoStream:

•Image.Seepage18.

•H.264.Seepage18.

PixelCounter

Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereisa

requirementthattheimageisacertainsize,forexampleinfacerecognition.

Thepixelcountercanbeaccessedfrom:

•Video>VideoStream.UnderPreview,clickOpenandselecttheShowpixelcounteroptiontoenabletherectangle

intheimage.Usethemousetomoveandresizetherectangle,orenterthenumberofpixelsintheWidthandHeight

eldsandclickApply.

•TheLiveViewpageinInternetExplorerinWindows.Right-clickintheimageandselectPixelcounter.Usethemouse

tomoveandresizetherectangle.

AXISM1004–WNetworkCamera

SettingUptheProduct

Image

ThedefaultimagesettingscanbeconguredunderVideo>VideoStream.SelecttheImagetab.

Thefollowingsettingsareavailable:

•Resolution.Selectthedefaultresolution.

•Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe

compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.

•Rotateimage.Ifrequired,theimagecanberotated.

•Mirror.Ifrequired,theimagecanbemirrored.

•Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed

amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest

frameratepossibleunderthecurrentconditions.

•Overlaysettings.SeeOverlay,onpage20.

ClickSavetoapplythenewsettings.

H.264

H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.

AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas

P-framesonlycontainthedifferencesfrompreviousframes.

TheGOVlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOVlengthmaysaveconsiderablyon

bandwidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality.

TheAxisproductsupportstwoH.264proles.TheMainproleprovideshighercompressionthantheBaselineprolewiththesame

videoquality,butrequiresmoreprocessingpowertodecode.

ThebitratecanbesetasVariableBitRate(VBR)orConstantBitRate(CBR).VBRadjuststhebitrateaccordingtotheimage

complexity,usingupmorebandwidthforincreasedactivityintheimage,andlessforlowerimageactivity.CBRallowsyoutoseta

xedTargetbitratethatconsumesapredictableamountofbandwidth.Asthebitratewouldusuallyneedtoincreaseforincreased

imageactivity,butinthiscasecannot,framerateandimagequalityareaffectednegatively.Topartlycompensateforthis,itis

possibletoprioritizeeitherframerateorimagequality.Notsettingaprioritymeansthatframerateandimagequalityareequally

affected.Youmustsaveyoursettingsbeforetheycantakeeffect.

Thecurrentbitratecanbesettoappearastextoverlay.Todothis,selecttheIncludetextcheckboxoptionunderOverlay

Settingsandenterthemodier#bintheeld.

MJPEG

Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe

bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting

providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe

sizeoptimizesbandwidthandstorageusage,butmaygivepoorimagequality.Topreventincreasedbandwidthandstorageusage,

themaximumframesizeshouldbesettoanoptimalvalue.

StreamProles

Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream

prolescanbeused:

•Whensettinguprecordingusingactionrules.SeeEvents,onpage31.

•Whensettingupcontinuousrecording.SeeContinuousRecording,onpage35.

AXISM1004–WNetworkCamera

SettingUptheProduct

•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.

Forquicksetup,useoneofthepredenedstreamproles.Eachpredenedprolehasadescriptivename,indicatingitspurpose.If

required,thepredenedstreamprolescanbemodiedandnewcustomizedstreamprolescanbecreated.

Tocreateanewproleormodifyanexistingprole,gotoSetup>Video>StreamProles.

ToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.

CameraSettings

TheVideo>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.

ImageAppearance

IncreasingtheColorlevelincreasesthecolorsaturation.Thevalue100givesmaximumcolorsaturation.Thevalue0givesa

blackandwhiteimage.

TheimageBrightnesscanbeadjustedintherange0–100,whereahighervalueproducesabrighterimage.

IncreasingtheSharpnesscanincreasebandwidthusage.Asharperimagemightincreaseimagenoiseespeciallyinlowlight

conditions.Alowersettingreducesimagenoise,butthewholeimagewillappearlesssharp.

TheContrastchangestherelativedifferencebetweenlightanddark.Itcanbeadjustedusingtheslidebar.

WhiteBalance

Whitebalanceisusedtomakecolorsintheimageappearthesameregardlessofthecolortemperatureofthelightsource.TheAxis

productcanbesettoautomaticallyidentifythelightsourceandcompensateforitscolor.Alternatively,selectthetypeoflight

sourcefromthedrop-downlist.Foradescriptionofeachavailablesetting,seetheonlinehelp

WideDynamicRange

Widedynamicrange(DynamicContrast)canimprovetheexposurewhenthereisaconsiderablecontrastbetweenlightanddark

areasintheimage.EnableWDRinintensebacklightconditions.DisableWDRinlowlightconditionsforoptimalexposure.

Note

Thissettingisonlypossiblewhenusingautomaticexposurecontrol.

ExposureSettings

Conguretheexposuresettingstosuittheimagequalityrequirementsinrelationtolighting,framerateandbandwidth

considerations.

Exposurevalue-Clickinthebartone-tunetheexposure.

EnableBacklightcompensation-Enablethisoptionifabrightspotoflight,forexamplealightbulb,causesotherareasin

theimagetoappeartoodark.

Exposurepriority-WhenMotionisprioritized,motionblurintheimageisminimized.Thiscanbeusefulforrecognitionofmoving

objectssuchaspeopleandvehicles.However,prioritizingmotionmaycauseanincreaseinimagenoise,especiallyinlowlight

situations.WhenLownoiseisprioritized,imagenoiseisminimized.Thelesizeisreduced,whichcanbeusefulifstoragespaceor

bandwidthislimited.However,prioritizinglownoisemayresultinaverydarkimage,especiallyinlowlightsituations.

ViewArea

Aviewareaisacroppedpartofthefullview.TheviewareaistreatedasavideosourceinLiveViewandhasitsownvideo

streamandPTZsettings.

AXISM1004–WNetworkCamera

SettingUptheProduct

Whensettingupaviewareaitisrecommendedthatthevideostreamresolutionisthesamesizeasorsmallerthantheviewarea

size.Settingthevideostreamresolutionlargerthantheviewareasizeimpliesdigitallyscaledupvideoaftersensorcapture,

requiringmorebandwidthwithoutaddingimageinformation.

Toenableaviewarea,gotoVideo>CameraSettingsandselectEnableViewArea.

Toconguretheviewarea:

1.GotoVideo>ViewArea.

2.SelectanAspectratioandaVideostreamresolution.

3.Usethemousetomoveandresizetheviewarea.

4.SelectEnablePTZtoenabledigitalPTZfortheviewarea.

5.ClickSavetosavethesettings.

Note

ThePTZfunctionalityisusefulduringinstallationoftheAxisproduct.Useaviewareatocropoutaspecicpartofthe

fullview.

Overlay

Overlaysareusedtoprovideextrainformation,forexampleforforensicvideoanalysisorduringproductinstallationand

conguration.Overlaysaresuperimposedoverthevideostream.

Anoverlaytextcandisplaythecurrentdateandtime,oratextstring.Whenusingatextstring,modierscanbeusedtodisplay

informationsuchasthecurrentbitrateorthecurrentframerate.Forinformationaboutavailablemodiers,seeFileNaming&

Date/TimeFormatsintheonlinehelp

Toenableoverlays:

1.GotoVideo>VideoStreamandselecttheImagetab.

2.Toincludeanoverlayimage,selectIncludeoverlayimageatthecoordinates.Theoverlayimagemustrstbeuploadedto

theAxisproduct,seeOverlayImage.

3.Toincludedateandtime,selectIncludedateandIncludetime.

4.Toincludeatextstring,selectIncludetextandenterthetextintheeld.Modierscanbeused,seeFileNaming&

Date/TimeFormatsintheonlinehelp

5.Denetextoverlaycharacteristicsintherelevantelds.

6.ClickSave.

Tomodifythedateandtimeformat,gotoSystemOptions>Date&Time.SeeDate&Time,onpage38.

OverlayImage

Anoverlayimageisastaticimagesuperimposedoverthevideostream.Theimage,forexamplecompanylogo,isusedtoprovide

extrainformationortomaskapartoftheimage.

Sinceitisstatic,thepositionandsizeofanoverlayimagewillremainthesameregardlessofresolutionanddigitalPan/Tilt

movements.Tosetupadynamicmask,whichwillalwaysmaskaspeciedpartofthemonitoredarea,seePrivacyMask.

Touseanoverlayimage,theimagemustrstbeuploadedtotheAxisproduct:

1.GotoVideo>OverlayImage.

2.ClickBrowseandbrowsetothele.

AXISM1004–WNetworkCamera

SettingUptheProduct

3.ClickUpload.

4.SelecttheimagetousefromtheUseoverlayimagelist.

5.ClickSave.

Todisplaytheoverlayimage:

1.GotoVideo>VideoStreamandselecttheImagetab.

2.UnderOverlaySettings,selectIncludeoverlayimageatthecoordinatesandentertheXandYcoordinates.

3.ClickSave.

Forinformationaboutsupportedimageformats,seetheonlinehelp

PrivacyMask

Aprivacymaskisanareaofsolidcolorthatprohibitsusersfromviewingpartsofthemonitoredarea.Privacymaskscannotbe

bypassedviatheVAPIX®ApplicationProgrammingInterface(API).

ThePrivacyMaskList(Video>PrivacyMask)showsallthemasksthatarecurrentlyconguredintheAxisproductandindicates

iftheyareenabled.

Youcanaddanewmask,re-sizethemaskwiththemouse,chooseacolorforthemask,andgivethemaskaname.

Formoreinformation,seetheonlinehelp

Important

Addingmanyprivacymasksmayaffecttheproduct’sperformance.

AXISM1004–WNetworkCamera

LiveViewCong

YoucancustomizetheLiveViewpageandalterittosuityourrequirements.Itispossibletodenethefollowingfeaturesof

theLiveViewpage.

•StreamProle.Seepage18.

•DefaultViewerforBrowser.Seepage22.

•ViewerSettings.Seepage23.

•ActionButtons.ThesearethebuttonsdescribedinControlsontheLiveViewPage,onpage10.

•UserDenedLinks.Seepage23.

•LightButtons.See.

•OutputButtons.Seepage23.

DefaultViewerforBrowsers

FromLiveViewCong>DefaultViewerselectthedefaultmethodforviewingvideoimagesinyourbrowser.Theproductattempts

toshowthevideoimagesintheselectedvideoformatandviewer.Ifthisisnotpossible,theproductoverridesthesettingsand

selectsthebestavailablecombination.

AXISM1004–WNetworkCamera

LiveViewCong

BrowserViewerDescription

AMC

RecommendedviewerinInternetExplorer(H.264/MotionJPEG).

QuickTime

H.264.

Javaapplet

AslowerimagingalternativetoAMC(MotionJPEG).Requiresoneofthe

followinginstalledontheclient:

•JVM(J2SE)1.4.2orhigher.

•JRE(J2SE)5.0orhigher.

WindowsInternetExplorer

StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa

newimage.

ServerPush

Recommendedviewerforotherbrowsers(MotionJPEG).

QuickTime

H.264.

Javaapplet

AslowerimagingalternativetoServerPush(MotionJPEGonly).

Otherbrowsers

StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa

newimage.

Formoreinformation,pleaseseetheonlinehelp.

ViewerSettings

Tocongureoptionsfortheviewer,gotoLiveViewCong>ViewerSettings.

•SelectShowviewertoolbartodisplaytheAXISMediaControl(AMC)ortheQuickTimeviewertoolbarunderthevideo

imageinyourbrowser.

•H.264decoderinstallation.TheadministratorcandisableinstallationoftheH.264decoderincludedwithAXISMedia

Control.Thisisusedtopreventinstallationofunlicensedcopies.Furtherdecoderlicensescanbepurchasedfromyour

Axisreseller.

•SelectEnablerecordingbuttontoenablerecordingfromtheLiveViewpage.Thisbuttonisavailablewhenusingthe

AMCviewer.TherecordingsaresavedtothelocationspeciedintheAMCControlPanel.SeeAXISMediaControl

(AMC),onpage13.

UserDenedLinks

Todisplayuser-denedlinksintheLiveViewpage,selecttheShowcustomlinkoption,givethelinkanameandthenentertheURL

tolinkto.Whendeningaweblinkdonotremovethe'http://'fromtheURLaddress.Customlinkscanbeusedtorunscriptsor

activateexternaldevicesconnectedtotheproduct,ortheycanlinktoawebpage.Customlinksdenedascgilinkswillrunthe

scriptinthebackground,inahiddenframe.Deningthelinkasaweblinkwillopenthelinkinanewwindow.

OutputButtons

ExternalI/OdevicesconnectedtotheAxisproduct’soutputportscanbecontrolleddirectlyfromtheLiveViewpage.

TodisplayoutputbuttonsintheLiveViewpage:

1.GotoSetup>LiveViewCong.

2.UnderOutputButtons,selectthetypeofcontroltouse:

-Pulseactivatestheoutputforadenedperiodoftime.Thepulsetimecanbesetfrom1/100secondto60

seconds.

-Active/Inactivedisplaystwobuttons,oneoreachaction.

Toconguretheactiveandinactivestates,gotoSystemOptions>Ports&Devices>I/OPortsandsettheport’sNormalstate.

AXISM1004–WNetworkCamera

LiveViewCong

FormoreinformationaboutI/Oports,seeI/OPorts,onpage48.

AXISM1004–WNetworkCamera

PTZ(PanTiltZoom)

ThePTZmenuisavailableifdigitalPTZ(pan,tiltandzoom)isenabledintheselectedviewarea.Formoreinformationonviewareas,

seeViewArea,onpage19.

PresetPositions

Apresetpositionisapredenedviewthatcanbeusedtoquicklysteerthecameratoaspeciclocation.Presetpositionscan

beaccessedinseveralways:

•ByselectingthepresetfromtheSourcedrop-downlistintheLiveViewPage.

•Whensettingupactionrules.Seepage31.

•WhensettingupGuardTour.Seepage25.

Toaddapresetposition:

1.GotoPTZ>PresetPositions.

2.Usethepan,tiltandzoomcontrolstosteerthecameraviewtothedesiredposition.

3.EnteradescriptivenameintheCurrentpositioneld.

TheproductcanbeconguredtoreturntotheHomepositionwhenthePTZfunctionalityhasbeeninactiveforaspeciedlength

oftime.EnterthelengthoftimeintheeldandclickSave.Setthetimetozerotopreventtheproductfromautomatically

returningtotheHomeposition.

Toincludethepresetpositionnameintheoverlaytext,gotoVideo,selectIncludeoverlaytextandenterthemodier#Pintheeld.

Formoreinformationaboutmodiers,seeFileNaming&Date/TimeFormatsintheonlinehelp

GuardTour

Aguardtourdisplaysthevideostreamfromdifferentpresetpositions,one-by-one,inapredeterminedorderoratrandomandfor

congurabletimeperiods.Theenabledguardtourwillkeeprunningaftertheuserhasloggedofforclosedthebrowser.

Toaddaguardtour:

1.GotoPTZ>GuardTourandclickAdd.

2.Enteradescriptivename.

AXISM1004–WNetworkCamera

PTZ(PanTiltZoom)

3.Specifythepauselengthbetweenruns.

4.SelectanavailablepresetpositionandclickApply.

5.SpecifytheViewTimeinsecondsorminutes.

6.SpecifytheViewOrderorselecttheRandomvieworderoption.

7.ClickSave.

Tomodifyorremoveguardtours,gotoPTZ>GuardTour,selecttheguardtourintheGuardTourListandclickModify/Remove.

Formoreinformationseetheonlinehelp

Advanced

Controls

PanelShortcutCommandButtonscanbeconguredtoprovidedirectaccesstocommandsissuedviatheVAPIX®Application

ProgrammingInterface.ThebuttonswillbedisplayedinthePTZcontrolpanel,whichisavailableintheLiveViewpagethrough

theCtrlpanelbutton,seepage12.

Note

DisablingPTZcontrolswillnotaffectpresetpositions.Forexample,ifthetiltcontrolisdisabled,theproductcanstillmoveto

presetpositionsthatrequireatiltmovement.

AXISM1004–WNetworkCamera

Detectors

CameraTampering

CameraTamperingcangenerateanalarmwheneverthecameraisrepositioned,orwhenthelensiscovered,sprayedorseverely

defocused.Tosendanalarm,forexampleanemail,anactionrulemustbesetup.

Toconguretampering:

1.GotoDetectors>CameraTampering.

2.SettheMinimumduration,thatis,thetimethatmustelapsebeforeanalarmisgenerated.Thiscanhelpprevent

falsealarmsforknownconditionsthataffecttheimage.

3.SelectAlarmfordarkimagesifanalarmshouldbegeneratediflightsaredimmedorturnedoff,orifthelensissprayed,

covered,orrenderedseverelyoutoffocus.

4.ClickSave.

Toconguretheproducttosendanalarmwhentamperingoccurs:

1.GotoEvents>ActionRules.

2.ClickAddtosetupanewactionrule.

3.EnteraNamefortheactionrule.

4.UnderCondition,selectDetectorsfromtheTriggerlist.

5.SelectTamperingfromthelistofdetectors.

6.Optionally,selectascheduleandsetadditionalconditions.

7.Selecttheaction.Tosendanemail,selectSendNoticationandselectaRecipientfromthelistofdenedrecipients.

Note

TheWhiletheruleisactiveoptionunderDurationcannotbeusedwithcameratampering,sincecameratamperingdoesnot

haveadurationandonceithasbeentriggereditwillnotautomaticallyreturntoitsuntriggeredstate.

Formoreinformationonactionsrules,seeEvents,onpage31.

MotionDetection

Motiondetectionisusedtogenerateanalarmwhenevermovementstartsorstopsinthecameraview.

Motiondetectionisconguredbydeningupto10IncludeandExcludewindows:

•Includewindows—deneareaswheremotionshouldbedetected

•Excludewindows—deneareaswithinanIncludewindowthatshouldbeignored(areasoutsideIncludewindows

areautomaticallyignored).

Forinstructions,seeSetUpMotionDetectionWindows,onpage28.

Tocontrolthenumberofmotiondetectionalarms,theparametersObjectSize,HistoryandSensitivitycanbeadjusted.See

MotionDetectionParameters,onpage28.

Oncemotiondetectionwindowsarecongured,theAxisproductcanbeconguredtoperformactionswhenmotionisdetected.

Possibleactionsincludeuploadingimagesandstartrecording.Formoreinformation,seeSettingUpanActionRule,onpage32.

AXISM1004–WNetworkCamera

Detectors

Note

Usingthemotiondetectionfeaturemaydecreasetheproduct’soverallperformance.

SetUpMotionDetectionWindows

TosetupamotiondetectionIncludeWindow,followtheseinstructions:

1.GotoDetectors>MotionDetection.

2.SelecttheCongureIncludedWindowsoptionandclickNew.Selectthenewwindowinthelistofwindowsand

enteradescriptivename.

3.Adjustthesize(dragthebottomright-handcorner)andtheposition(clickonthetextatthetopanddragtothedesired

position)ofthewindow.

4.AdjusttheObjectSize,HistoryandSensitivityprolesliders(seeMotionDetectionParametersfordetails).Anydetected

motionwithinanactivewindowisindicatedbyredpeaksintheActivitywindow.

5.ClickSave.

Toexcludepartsoftheincludewindow,selecttheCongureExcludedWindowsandpositiontheexcludewindowwithinthe

includewindow.

Todeleteanincludeorexcludewindow,selectthewindowinthelistofwindowsandclickDel.

MotionDetectionParameters

Theparameterscontrollingmotiondetectionaredescribedinthetablebelow:

Parameter

ObjectSize

History

Sensitivity

Description

Objectsizerelativetowindow

size.

Objectmemorylength.

Differenceinluminance

betweenbackgroundand

object.

Highlevel(100%)

Onlyverylargeobjectstrigger

motiondetection.

Anobjectthatappearsin

thewindowtriggersmotion

detectionforalongtime

beforeitisconsideredas

non-moving.

Ordinarycoloredobjectson

ordinarybackgroundstrigger

motiondetection.

Mediumlevel(50%)

Alargedifferenceinluminance

isrequiredtotriggermotion

detection.

AXISM1004–WNetworkCamera

Detectors

Lowlevel(0%)

Evenverysmallobjectstrigger

motiondetection.

Anobjectthatappearsin

thewindowtriggersmotion

detectiononlyforaveryshort

timebeforeitisconsideredas

non-moving.

Onlyverybrightobjectson

adarkbackgroundtrigger

motiondetection.

Recommendedvalues

5–15%60–90%75–95%

Defaultvalues

15%90%90%

Note

•Totriggeronsmallobjectsormovements,useseveralsmallmotiondetectionwindowsratherthanonelargewindow

andselectalowobjectsize.

•Toavoidtriggeringonsmallobjects,selectahighobjectsize.

•IfnoobjectsshouldappearintheIncludeWindow,selectahighhistorylevel.Thiswillcausemotiondetectiontotriggeras

longastheobjectispresentinthewindow.

•Toonlydetectashinglight,selectalowsensitivity.Inothercaseshighsensitivityisrecommended.

AXISM1004–WNetworkCamera

Applications

ThirdpartyapplicationscanbeuploadedtoandinstalledontheAxisproduct.Applicationsaddfunctionalitytotheproduct,for

examplevideoanalyticsandintelligentvideocapabilitiessuchasrecognition,tracking,detectionandcounting.Forinformation

aboutavailableapplications,downloads,trialsandlicenses,gotowww.axis.com/applications

Note

•Itisrecommendedtorunoneapplicationatatime.

•Avoidrunningapplicationswhenthebuilt-inmotiondetectionisactive.

AXISM1004–WNetworkCamera

Events

TheAxisproductcanbeconguredtoperformactionswhendifferenteventsoccur,forexample,startarecordingwhenmotionis

detected.ThesetofconditionsthatdeneshowandwhentheactionistriggerediscalledanActionRule.

AvailableActionRuletriggersandconditionsinclude:

•Detectors

-MotionDetection—triggertherulewhenmotionisdetected,seeMotionDetection,onpage27.

-Tampering—triggertherulewhentamperingisdetected,seeCameraTampering,onpage27.

•Hardware

-Network—triggertheruleifnetworkconnectionislostorrestored.

•InputSignal

-DigitalInputPort—triggertherulewhenanI/Oportreceivesasignalfromaconnecteddevice,seeI/O

Ports,onpage48.

-ManualTrigger—triggertheruleusingtheManualTriggerbuttonintheLiveViewpage,seeControlson

theLiveViewPage,onpage10.Thiscanforexamplebeusedtovalidateactionsduringproductinstallation

andconguration.

•PTZ

-Moving—triggertherulewhenthecameraviewmovesduetoaPTZoperation.Thiscanforexamplebeused

asanadditionalconditiontopreventanactionruletriggeredbymotiondetectiontorecordvideowhilethe

cameraviewmovesduetoaPTZoperation.

-PresetReached—triggertherulewhenthecamerastopsatapresetposition.Thiscanbeforexamplebeused

withtheSendImagesactiontouploadimagesfromthepresetposition.

•Storage

-Available—triggertherulewhenthestoragedeviceisunmountedorremoved.Thiscanforexamplebe

usedtosendmaintenancenotications.

-Full—triggertherulewhenthestoragedeviceisfull.Undernormaloperation,theoldestrecordingswillbe

overwrittentopreventthestoragedevicefrombecomingfull.

-Locked—triggertheruleifthestoragedeviceislocked(writeprotected).

•System

-SystemInitializing—triggertherulewhentheproductisbeingstarted.Thiscanforexamplebeusedtosenda

noticationwhentheproductrestarts.

•Time

-Recurrence—triggertheruleperiodically,seeRecurrences,onpage33.Thiscanforexamplebeusedtoupload

animageevery5minutes.

-UseSchedule—triggertheruleaccordingtotheselectedschedule,seeSchedules,onpage33.

Availableactionsinclude:

•ActivateLight—turnthebuilt-inlightonoroff.

•OutputPort—activateanI/Oporttocontrolanexternaldevice.

•PTZControl

AXISM1004–WNetworkCamera

Events

-PresetPosition—gotoapresetposition.

-GuardTour—startaguardtour,seeGuardTour,onpage25.

•RecordVideo—recordvideotoaselectedstorage.

•SendImages—sendimagestoarecipient.

•SendNotications—sendanoticationmessagetoarecipient.

•StatusLED—ashtheLEDindicator.Thiscanforexamplebeusedtovalidatetriggerssuchasmotiondetectionduring

productinstallationandconguration.

SettingUpanActionRule

Anactionruledenestheconditionsthatmustbemetfortheproducttoperformanaction,forexamplerecordvideoorsendemail

notications.Ifmultipleconditionsaredened,allmustbemettotriggertheaction.

Thefollowingexampledescribeshowtosetupanactionruletorecordvideotoanetworkshareifthereismovementinthe

camera’seldofview.

Setupmotiondetectionandaddanetworkshare:

1.GotoDetectors>MotionDetectionandcongureamotiondetectionwindow,seepage28

2.GotoSystemOptions>Storageandsetupthenetworkshare,seepage47.

Setuptheactionrule:

1.GotoEvents>ActionRulesandclickAdd.

2.SelectEnableruleandenteradescriptivenamefortherule.

3.SelectDetectorsfromtheTriggerdrop-downlist.

4.SelectMotionDetectionfromthedrop-downlist.Selectthemotiondetectionwindowtouse.

5.Optionally,selectaScheduleandAdditionalconditions,seebelow.

6.UnderActions,selectRecordVideofromtheTypedrop-downlist.

7.SelectaStreamproleandconguretheDurationsettingsasdescribedbelow.

8.SelectNetworkSharefromtheStoragedrop-downlist.

Toaddadditionalcriteria,selecttheAdditionalconditionsoptionandaddadditionaltriggers.Topreventanactionfrombeing

triggeredrepeatedly,aWaitatleasttimecanbeset.Enterthetimeinhours,minutesandseconds,duringwhichthetrigger

shouldbeignoredbeforetheactionrulecanbeactivatedagain.

TherecordingDurationofsomeactionscanbesettoincludetimeimmediatelybeforeandaftertheevent.SelectPre-triggertime

and/orPost-triggertimeandenterthenumberofseconds.WhenWhiletheruleisactiveisenabledandtheactionistriggered

againduringthepost-triggertime,therecordingtimewillbeextendedwithanotherpost-triggertimeperiod.

Formoreinformation,seetheonlinehelp

Recipients

Recipientsreceivemedialesandnoticationmessages.Thefollowingrecipientsareavailable:

AXISM1004–WNetworkCamera

Events

RecipientUsewithaction

SendImages

SendNotication

FTP

SendImages

HTTP

SendImages

SendNotication

NetworkShareSendImages

TCPSendNotication

Note

Anetworksharecanalsobeusedasastoragedeviceforrecordedvideo.GotoSystemOptions>Storagetocongurea

networksharebeforesettingupacontinuousrecordingoranactionruletorecordvideo.SeeStorage,onpage47formore

informationaboutstoragedevices.

Toaddarecipient:

1.GotoEvents>RecipientsandclickAdd.

2.Enteradescriptivename.

3.SelectarecipientType.

4.Entertheinformationneededfortherecipienttype.

5.ClickTesttotesttheconnectiontotherecipient.

6.ClickOK.

Schedules

Schedulescanbeusedasactionruletriggersorasadditionalconditions,forexampletorecordvideoifmotionisdetectedoutside

ofcehours.Useoneofthepredenedschedulesorcreateanewscheduleasdescribedbelow.

Tocreateanewschedule:

1.GotoEvents>SchedulesandclickAdd.

2.Enteradescriptivenameandtheinformationneededforadaily,weekly,monthlyoryearlyschedule.

3.ClickOK.

TousethescheduleinanActionRule,selecttheschedulefromtheScheduledrop-downlistintheActionRuleSetuppage.

Recurrences

RecurrencesareusedtotriggerActionRulesrepeatedly,forexampleevery5minutesoreveryhour.

Tosetuparecurrence:

1.GotoEvents>RecurrencesandclickAdd.

2.Enteradescriptivenameandrecurrencepattern.

3.ClickOK.

AXISM1004–WNetworkCamera

Events

TousetherecurrenceinanActionRule,rstselectTimefromtheTriggerdrop-downlistintheActionRuleSetuppageand

thenselecttherecurrencefromtheseconddrop-downlist.

Tomodifyorremoverecurrences,selecttherecurrenceintheRecurrencesListandclickModifyorRemove.

AXISM1004–WNetworkCamera

Recordings

TheAxisproductcanbeconguredtorecordvideocontinuouslyoraccordingtoanactionrule:

•Tostartacontinuousrecording,seepage35.

•Tosetupactionrules,seepage32.

•Toaccessrecordings,seeRecordingList,onpage35.

•Tocongurecameracontrolledstorage,seeStorage,onpage47.

RecordingList

RecordedvideosarelistedontheRecordings>Listpage.Thelistshowseachrecording’sstartdateandtime,durationandthe

eventthattriggeredtherecording.

Toplayordownloadarecording,followthesesteps:

1.GotoRecordings>List.

2.Usetheltertonarrowthelistofrecordings.EnterthedesiredltercriteriaandclickFilter.Someltersmaytake

alongtimetocomplete.

3.Selecttherecording.

4.ClickPlaytoplaytherecording,orclickDownloadtodownloadtherecording.

Multiplerecordingscanbedownloadedatthesametime.SelecttherecordingsandclickDownload.Thedownloadedleisaziple

containingaminimumofthreeles,ofwhichtheMatroska(mkv)lesaretheactualrecordings.Therecordingsaretime-stamped

withthedateandtimetheyweredownloaded(thatis,notthedatetherecordingsweremade).

Note

ToplayrecordingsinWindowsMediaPlayer,AXISMatroskaFileSplittermustbeinstalled.AXISMatroskaFileSplitter

canbedownloadedfromwww.axis.com/techsup/software

Fordetailedrecordingandvideoinformation,selectarecordingandclickProperties.

Toremovearecording,selecttherecordingandclickRemove.

ContinuousRecording

TheAxisproductcanbeconguredtocontinuouslysavevideotoastoragedevice.SeeStorage,onpage47formoreinformation

aboutstoragedevices.Topreventthediskfrombecomingfull,itisrecommendedtocongurethedisktoautomaticallyremoveold

recordings.Ifanewstreamproleisselectedwhilearecordingisongoing,therecordingwillbestoppedandsavedintherecording

listandanewrecordingwiththenewstreamprolewillstart.Allpreviouscontinuousrecordingswillremainintherecordinglist

untiltheyareremovedmanuallyorthroughautomaticremovalofoldrecordings.

Tostartacontinuousrecording,followthesesteps:

1.GotoRecordings>Continuous.

2.SelectEnabled.

3.SelecttypeofstoragedevicefromtheDisklist.

4.SelectaStreamproletouseforcontinuousrecordings.

5.ClickSavetosaveandstarttherecording.

AXISM1004–WNetworkCamera

SystemOptions

Security

Users

UseraccesscontrolisenabledbydefaultandcanbeconguredunderSystemOptions>Security>Users.Anadministratorcan

setupotherusersbygivingthemusernamesandpasswords.Itisalsopossibletoallowanonymousviewerlogin,whichmeans

thatanybodymayaccesstheLiveViewpage.

Theuserlistdisplaysauthorizedusersandusergroups(accesslevels):

Viewer-AccesstotheLiveViewpage

Operator-AccesstotheLiveViewpageandtoallsettingsexceptSystemOptions

Administrator-Unrestrictedaccesstoallsettings;canadd,modifyandremoveotherusers.

UnderHTTP/RTSPPasswordSettings,selectthetypeofpasswordtoallow.Youmayneedtoallowunencryptedpasswordsifthere

areviewingclientsthatdonotsupportencryption,orifyouupgradedthermwareandexistingclientssupportencryptionbutneed

tologinagainandbeconguredtousethisfunctionality.

UnderUserSettings,selecttheEnableanonymousviewerloginoptiontoallowanonymoususersaccesstotheLiveViewpage.

SelecttheEnableanonymousPTZcontrollogintoallowanonymoususersaccesstothePTZcontrols.

DeselecttheEnableBasicSetupoptiontohidetheBasicSetupmenu.BasicSetupprovidesquickaccesstosettingsthatshouldbe

madebeforeusingtheAxisproduct.

ONVIF

ONVIF(OpenNetworkVideoInterfaceForum)isaglobalinterfacestandardthatmakesiteasierforendusers,integrators,consultants,

andmanufacturerstotakeadvantageofthepossibilitiesofferedbynetworkvideotechnology.ONVIFenablesinteroperablitybetween

differentvendorproducts,increasedexibility,reducedcostandfuture-proofsystems.

BycreatingauseryouautomaticallyenableONVIFcommunication.UsetheusernameandpasswordwithallONVIFcommunication

withtheproduct.Formoreinformationseewww.onvif.org

IPAddressFilter

IPaddresslteringisenabledontheSystemOptions>Security>IPAddressFilterpage.Onceenabled,thelistedIPaddressare

allowedordeniedaccesstotheAxisproduct.SelectAlloworDenyfromthelistandclickApplytoenableIPaddressltering.

Theadministratorcanaddupto256IPaddressentriestothelist(asingleentrycancontainmultipleIPaddresses).

HTTPS

TheAxisproductsupportsencryptedbrowsingusingHTTPS.ThisisconguredontheSystemOptions>Security>HTTPSpage.

Aself-signedcerticatecanbeuseduntilaCerticateAuthority-issuedcerticatehasbeenobtained.ClickCreateself-signed

certicatetoinstallaself-signedcerticate.Althoughself-signedcerticatesarefreeandoffersomeprotection,truesecurityisonly

implementedaftertheinstallationofasignedcerticateissuedbyaCerticateAuthority.

ToobtainasignedcerticatefromanissuingCerticateAuthority,clickCreateCerticateRequest.Whenthesignedcerticate

isreturned,clickInstallsignedcerticatetoimportthecerticate.Thepropertiesofanycerticaterequestcurrentlyresidentin

theproductorinstalledcanbeviewedbyclickingProperties.

ToenableHTTPSintheAxisproduct,theHTTPSConnectionPolicymustbesetforeachusergroup.

Formoreinformation,seetheonlinehelp

AXISM1004–WNetworkCamera

SystemOptions

IEEE802.1X

IEEE802.1Xisastandardforport-basedNetworkAdmissionControlprovidingsecureauthenticationofwiredandwirelessnetwork

devices.IEEE802.1XisbasedonEAP(ExtensibleAuthenticationProtocol).

ToaccessanetworkprotectedbyIEEE802.1X,devicesmustauthenticatethemselves.Theauthenticationisperformedbya

third-partyentitycalledanauthenticationserver,typicallyaRADIUSserver,examplesofwhichareFreeRADIUSandMicrosoft

InternetAuthenticationService.

InAxis'implementation,thenetworkdeviceandtheauthenticationserverauthenticatethemselveswiththehelpofdigital

certicatesusingEAP-TLS(ExtensibleAuthenticationProtocol-TransportLayerSecurity).Thecerticatesareprovidedbyan

CerticationAuthority(CA).Youneed:

•aCAcerticatetovalidatetheidentityoftheauthenticationserver

•aCA-signedclientcerticateandaprivatekeytoauthenticatethenetworkdevice.

ToallowthenetworkdevicetoaccessanetworkprotectedbyIEEE802.1X:

1.ObtainaCAcerticate,aclientcerticateandaclientprivatekey(contactyournetworkadministrator).

2.GotoSetup>SystemOptions>Security>IEEE802.1XanduploadtheCAcerticate,theclientcerticateandthe

clientprivatekey.

3.UnderSettings,selecttheEAPOLversion,provideyourEAPidentityandprivatekeypassword.

4.ChecktheboxtoenableIEEE802.1XandclickSave.

Certicates

CACerticateTheCAcerticateisusedtovalidatetheidentityoftheauthenticationserver.Enterthepathto

thecerticatedirectly,orlocatetheleusingtheBrowsebutton.ThenclickUpload.Toremove

acerticate,clickRemove.

Clientcerticate

Clientprivatekey

Theclientcerticateandprivatekeyareusedtoauthenticatethenetworkdevice.Theycanbe

uploadedasseparatelesorinonecombinedle(e.g.aPFXleoraPEMle).UsetheClient

privatekeyeldifuploadingonecombinedle.Foreachle,enterthepathtothele,orlocatethe

leusingtheBrowsebutton.ThenclickUpload.Toremoveale,clickRemove.

Settings

EAPOLversion

SelecttheEAPOLversion(1or2)asusedinyournetworkswitch.

EAPidentity

Entertheuseridentity(maximum16characters)associatedwithyourcerticate.

Privatekeypassword

Enterthepassword(maximum16characters)fortheprivatekey.

EnableIEEE802.1X

ChecktheboxtoenabletheIEEE802.1Xprotocol.

Certicates

Certicatesareusedtoauthenticatedevicesonanetwork.Typicalapplicationsincludeencryptedwebbrowsing(HTTPS),network

protectionviaIEEE802.1Xandsecureuploadofimagesandnoticationmessagesforexampleviaemail.Twotypesofcerticates

canbeusedwiththeAxisproduct:

Server/Clientcerticates-toauthenticatetheAxisproduct

CAcerticates-toauthenticatepeercerticates,forexamplethecerticateofanauthenticationserverincasetheAxisproductis

connectedtoanIEEE802.1Xprotectednetwork.

Note

Installedcerticates,exceptpreinstalledCAcerticates,willbedeletediftheproductisresettofactorydefault.Preinstalled

CAcerticatesthathavebeendeletedwillbereinstalled.

AXISM1004–WNetworkCamera

SystemOptions

AServer/Clientcerticatecanbeself-signedorissuedbyaCerticateAuthority(CA).Aself-signedcerticateofferslimited

protectionandcanbeusedbeforeaCA-issuedcerticatehasbeenobtained.

Toinstallaself-signedcerticate:

1.GotoSystemOptions>Security>Certicates.

2.ClickCreateself-signedcerticateandprovidetherequestedinformation.

TocreateandinstallaCA-signedcerticate:

1.Createaself-signedcerticateasdescribedabove.

2.GotoSystemOptions>Security>Certicates.

3.ClickCreatecerticatesigningrequestandprovidetherequestedinformation.

4.CopythePEM-formattedrequestandsendtotheCAofyourchoice.

5.Whenthesignedcerticateisreturned,clickInstallcerticateanduploadthecerticate.

Server/ClientcerticatescanbeinstalledasCerticatefromsigningrequestorasCerticateandprivatekey.SelectCerticate

andprivatekeyiftheprivatekeyistobeuploadasaseparateleorifthecerticateisinPKCS#12format.

TheAxisproductisshippedwithseveralpreinstalledCAcerticates.Ifrequired,additionalCAcerticatescanbeinstalled:

1.GotoSystemOptions>Security>Certicates

2.ClickInstallcerticateanduploadthecerticate.

Date&Time

TheAxisproduct’sdateandtimesettingsareconguredunderSystemOptions>Date&Time.

CurrentServerTimedisplaysthecurrentdateandtime(24hclock).Thetimecanbedisplayedin12hclockinthetextoverlay(see

below).

Tochangethedateandtimesettings,selectthepreferredTimemodeunderNewServerTime:

•Synchronizewithcomputertimesetsdateandtimeaccordingtothecomputer’sclock.Withthisoption,dateand

timearesetonceandwillnotbeupdatedautomatically.

•SynchronizewithNTPServerobtainsdateandtimefromanNTPserver.Withthisoption,dateandtimesettingsare

updatedcontinuously.ForinformationonNTPsettings,seeNTPConguration,onpage41.

IfusingahostnamefortheNTPserver,aDNSservermustbecongured.SeeDNSConguration,onpage40.

•Setmanuallyallowsyoutomanuallysetdateandtime.

IfusinganNTPserver,selectyourTimezonefromthedrop-downlist.Ifrequired,checkAutomaticallyadjustfordaylightsaving

timechanges.

TheDate&TimeFormatUsedinImagesisthedateandtimeformatdisplayedasatextoverlayinthevideostream.Usethe

predenedformatsorseeFileNaming&Date/TimeFormatsintheonlinehelp

forinformationonhowtocreatecustomdateand

timeformats.Toincludedateandtimeintheoverlaytext,gotoVideoandselectIncludedateandIncludetime.

Network

BasicTCP/IPSettings

TheAxisproductsupportsIPversion4andIPversion6.Bothversionscanbeenabledsimultaneously,andatleastoneversion

mustalwaysbeenabled.

AXISM1004–WNetworkCamera

SystemOptions

NetworkInterfaceMode

ThenetworkinterfacetotheAXISproductcanbewiredorwireless.Differentsettingscanbeusedforeachnetworkinterface,but

onlyonecanbeusedatatime.InAutomodetheproductwilluseawirelessnetworkunlessanetworkcableisconnected,inwhich

caseitwillusethewirednetwork.InWiredmodetheproductwillrequireanetworkcabletoconnecttothenetwork.

IPv4AddressConguration

Bydefault,theAxisproductissettouseIPv4(IPversion4)andtoobtaintheIPaddressautomaticallyviaDHCP.TheIPv4settingsare

conguredunderSystemOptions>Network>TCP/IP>Basic.

DHCP(DynamicHostCongurationProtocol)allowsnetworkadministratorstocentrallymanageandautomatetheassignmentof

IPaddresses.DHCPshouldonlybeenabledifusingdynamicIPaddressnotication,oriftheDHCPcanupdateaDNSserver.Itis

thenpossibletoaccesstheAxisproductbyname(hostname).

IfDHCPisenabledandtheproductcannotbeaccessed,runAXISIPUtilitytosearchthenetworkforconnectedAxisproducts,orreset

theproducttothefactorydefaultsettings(seepage50)andthenperformtheinstallationagain.

TouseastaticIPaddress,checkUsethefollowingIPaddressandspecifytheIPaddress,subnetmaskanddefaultrouter.

IPv6AddressConguration

IfIPv6(IPversion6)isenabled,theAxisproductwillreceiveanIPaddressaccordingtothecongurationinthenetworkrouter.

ToenableIPv6,gotoSystemOptions>Network>TCP/IP>Basic.OthersettingsforIPv6shouldbeconguredinthenetworkrouter.

ARP/Ping

Theproduct’sIPaddresscanbeassignedusingARPandPing.Forinstructions,seeAssignIPAddressusingARP/Ping,onpage39.

TheARP/Pingserviceisenabledbydefaultbutisautomaticallydisabledtwominutesaftertheproductisstarted,orassoonasanIP

addressisassigned.Tore-assignIPaddressusingARP/Ping,theproductmustberestartedtoenableARP/Pingforanadditional

twominutes.

Todisabletheservice,gotoSystemOptions>Network>TCP/IP>BasicandcleartheoptionEnableARP/PingsettingofIPaddress.

Pingingtheproductisstillpossiblewhentheserviceisdisabled.

AssignIPAddressusingARP/Ping

Theproduct'sIPaddresscanbeassignedusingARP/Ping.Thecommandmustbeissuedwithin2minutesofconnectingpower.

1.AcquireafreestaticIPaddressonthesamenetworksegmentasthecomputer.

2.Locatetheserialnumber(S/N)ontheproductlabel.

3.Openacommandpromptandenterthefollowingcommands:

Linux/Unixsyntax

arp-s<IPaddress><serialnumber>temp

ping-s408<IPaddress>

Linux/Unixexample

arp-s192.168.0.12500:40:8c:18:10:00temp

ping-s408408192.168.0.125

Windowssyntax(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s<IPaddress><serialnumber>

ping-l408-t<IPaddress>

AXISM1004–WNetworkCamera

SystemOptions

Windowsexample(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s192.168.0.12500-40-8c-18-10-00

ping-l408-t192.168.0.125

4.CheckthatthenetworkcableisconnectedtotheAxisproductandthenrestarttheproductbydisconnectingand

reconnectingpower.

5.ClosethecommandpromptwhentheproductrespondswithReplyfrom192.168.0.125:...orsimilar.

6.Openabrowserandtypehttp://<IPaddress>intheLocation/Addresseld.

ForothermethodsofassigningtheIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIP

AddressandAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup

Note

•ToopenacommandpromptinWindows,opentheStartmenuandtypecmdintheRun/Searcheld.

•TousetheARPcommandinWindows7/WindowsVista,right-clickthecommandprompticonandselectRunas

administrator.

•ToopenacommandpromptinMacOSX,opentheTerminalutilityfromApplication>Utilities.

AXISVideoHostingSystem(AVHS)

AVHSusedinconjunctionwithanAVHSservice,provideseasyandsecureInternetaccesstoliveandrecordedvideoaccessiblefrom

anylocation.FormoreinformationandhelptondalocalAVHSServiceProvidergotowww.axis.com/hosting

AVHSisenabledbydefault.ThesettingsareconguredunderSystemOptions>Network>TCPIP>Basic.

One-clickenabled-Presstheproduct’scontrolbutton(seeHardwareOverview,onpage6)toconnecttoanAVHSserviceoverthe

Internet.Onceregistered,AlwayswillbeenabledandtheAxisproductstaysconnectedtotheAVHSservice.Iftheproductisnot

registeredwithin24hoursfromwhenthebuttonispressed,theproductwilldisconnectfromtheAVHSservice.

Always-TheAxisproductwillconstantlyattempttoconnecttotheAVHSserviceovertheInternet.Onceregisteredtheproductwill

stayconnectedtotheservice.Thisoptioncanbeusedwhentheproductisalreadyinstalledanditisnotconvenienttousethe

one-clickinstallation.

AXISInternetDynamicDNSService

AXISInternetDynamicDNSServiceassignsahostnameforeasyaccesstotheproduct.Formoreinformation,seewww.axiscam.net

ToregistertheAxisproductwithAXISInternetDynamicDNSService,gotoSystemOptions>Network>TCP/IP>Basic.Under

Services,clicktheAXISInternetDynamicDNSServiceSettingsbutton(requiresaccesstotheInternet).Thedomainnamecurrently

registeredatAXISInternetDynamicDNSservicefortheproductcanatanytimeberemoved.

AdvancedTCP/IPSettings

DNSConguration

DNS(DomainNameService)providesthetranslationofhostnamestoIPaddresses.TheDNSsettingsareconguredunderSystem

Options>Network>TCP/IP>Advanced.

SelectObtainDNSserveraddressviaDHCPtousetheDNSsettingsprovidedbytheDHCPserver.

Tomakemanualsettings,selectUsethefollowingDNSserveraddressandspecifythefollowing:

Domainname-Enterthedomain(s)tosearchforthehostnameusedbytheAxisproduct.Multipledomainscanbeseparatedby

semicolons.Thehostnameisalwaystherstpartofafullyqualieddomainname,forexample,myserveristhehostnameinthe

fullyqualieddomainnamemyserver.mycompany.comwheremycompany.comisthedomainname.

Primary/SecondaryDNSserver-EntertheIPaddressesoftheprimaryandsecondaryDNSservers.ThesecondaryDNSserveris

optionalandwillbeusediftheprimaryisunavailable.

AXISM1004–WNetworkCamera

SystemOptions

NTPConguration

NTP(NetworkTimeProtocol)isusedtosynchronizetheclocktimesofdevicesinanetwork.TheNTPsettingsareconguredunder

SystemOptions>Network>TCP/IP>Advanced.

SelectObtainNTPserveraddressviaDHCPtousetheNTPsettingsprovidedbytheDHCPserver.

Tomakemanualsettings,selectUsethefollowingNTPserveraddressandenterthehostnameorIPaddressoftheNTPserver.

HostNameConguration

TheAxisproductcanbeaccessedusingahostnameinsteadofanIPaddress.ThehostnameisusuallythesameastheassignedDNS

name.ThehostnameisconguredunderSystemOptions>Network>TCP/IP>Advanced.

SelectObtainhostnameviaIPv4DHCPtousehostnameprovidedbytheDHCPserverrunningonIPv4.

SelectUsethehostnametosetthehostnamemanually.

SelectEnabledynamicDNSupdatestodynamicallyupdatelocalDNSserverswhenevertheAxisproduct’sIPaddresschanges.

Formoreinformation,seetheonlinehelp

Link-LocalIPv4Address

Link-LocalAddressisenabledbydefaultandassignstheAxisproductanadditionalIPaddresswhichcanbeusedtoaccess

theproductfromotherhostsonthesamesegmentonthelocalnetwork.TheproductcanhaveaLink-LocalIPandastatic

orDHCP-suppliedIPaddressatthesametime.

ThisfunctioncanbedisabledunderSystemOptions>Network>TCP/IP>Advanced.

HTTP

TheHTTPportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditiontothe

defaultsetting,whichis80,anyportintherange1024–65535canbeused.

HTTPS

TheHTTPSportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditionto

thedefaultsetting,whichis443,anyportintherange1024–65535canbeused.

ToenableHTTPS,gotoSystemOptions>Security>HTTPS.Formoreinformation,seepage36.

NATtraversal(portmapping)forIPv4

Anetworkrouterallowsdevicesonaprivatenetwork(LAN)toshareasingleconnectiontotheInternet.Thisisdonebyforwarding

networktrafcfromtheprivatenetworktothe“outside”,thatis,theInternet.Securityontheprivatenetwork(LAN)isincreased

sincemostroutersarepre-conguredtostopattemptstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(Internet).

UseNATtraversalwhentheAxisproductislocatedonanintranet(LAN)andyouwishtomakeitavailablefromtheother

(WAN)sideofaNATrouter.WithNATtraversalproperlycongured,allHTTPtrafctoanexternalHTTPportintheNATrouter

isforwardedtotheproduct.

NATtraversalisconguredunderSystemOptions>Network>TCP/IP>Advanced.

Note

•ForNATtraversaltowork,thismustbesupportedbytherouter.TheroutermustalsosupportUPnP

•Therouterhasmanydifferentnames:“NATrouter”,“Networkrouter”,“InternetGateway”,”Broadbandrouter”,“Broadband

sharingdevice”or“Homerewall”buttheessentialpurposeofthedeviceisthesame.

Enable/Disable-Whenenabled,theAxisproductattemptstocongureportmappinginaNATrouteronyournetwork,usingUPnP

NotethatUPnP

mustbeenabledintheproduct(seeSystemOptions>Network>UPnP).

AXISM1004–WNetworkCamera

SystemOptions

UsemanuallyselectedNATrouter-SelectthisoptiontomanuallyselectaNATrouterandentertheIPaddressfortherouterin

theeld.Ifnorouterisspecied,theproductautomaticallysearchesforNATroutersonyournetwork.Ifmorethanonerouteris

found,thedefaultrouterisselected.

AlternativeHTTPport-SelectthisoptiontomanuallydeneanexternalHTTPport.Entertheportnumberintheeld.Ifnoportis

enteredhere,aportnumberisautomaticallyselectedwhenNATtraversalisenabled.

Note

•AnalternativeHTTPportcanbeusedorbeactiveevenifNATtraversalisdisabled.ThisisusefulifyourNATrouterdoesnot

supportUPnPandyouneedtomanuallycongureportforwardingintheNATrouter.

•Ifyouattempttomanuallyenteraportthatisalreadyinuse,anotheravailableportisautomaticallyselected.

•Whentheportisselectedautomaticallyitisdisplayedinthiseld.Tochangethis,enteranewportnumberandclickSave.

FTP

TheFTPserverrunningintheAxisproductenablesuploadofnewrmware,userapplications,etc.TheFTPservercanbedisabled

underSystemOptions>Network>TCP/IP>Advanced.

Note

ThisFTPserverhasnothingtodowiththeproduct’sabilitytotransferimagesviaFTPtootherlocationsandservers.

RTSP

TheRTSPserverrunningintheAxisproductallowsaconnectingclienttostartanH.264stream.TheRTSPportnumbercanbe

changedunderSystemOptions>Network>TCP/IP>Advanced.Thedefaultportis554.

Note

H.264videostreamswillnotbeavailableiftheRTSPserverisdisabled.

Wireless

WirelessNetworkStatus

Toviewalistofavailablewirelessnetworks,gotoSystemOptions>Network>Wireless.Thestatusofwirelessnetworkslististhe

resultofanetworkscanandprovidesthefollowinginformation:

•SSIDisthenameofawirelessnetwork(orad-hocnetwork).

•Modeshowsthetypeofnetwork,whichcanbeMaster(anaccesspoint)orAd-Hoc.

•Securityshowsthetypeofsecuritythenetworkuses.

•Channelshowsthewirelesschannelcurrentlyinuse.

•Signalstrengthshowsthequality,thestrength,ofthesignal.

•BitrateshowsthecurrentbitrateinMbit/s.Thiscanonlybeshownfortheaccesspointcurrentlyinuse.

ClickRefreshtoperformanewscan.

AccesspointswithadisabledSSIDBroadcastwillnotappearunlesstheAxisproductisassociatedwithit.Oncethewireless

connectionisestablished,thenetworktheAxisproductiscurrentlylinkedtoisshowninblue.Anetworkusingunsupported

securityisshowningrey.

AXISM1004–WNetworkCamera

SystemOptions

WirelessSettings

Important

•Toestablishandmaintaincommunication,allwirelesssettingsmustbeexactlythesameintheAxisproductasinthe

accesspointorad-hocnetwork.

•AlwayscongureorchangethewirelesssettingsintheAxisproductrst,beforechangingthesettingsinthewireless

accesspoint.

•Keys,passphrasesandcerticatesthatareusedforsecuritymustbeenteredmanually.ContactyourNetworkAdministrator

fortherequirementsfortheselectedaccesspointorad-hocnetwork.

ThewirelesssettingscontrolhowtheAxisproductinteractswiththewirelessnetwork.Apartfromidentifyingthewirelessnetwork,it

isalsopossibletoenablewirelessencryption.

SelectEnablecongestioncontroltosecurethewirelessconnectionbetweentheAxisproductandaccesspointincongested

environments,forexamplewheretherearemanyavailablenetworksandwheremanydevicesareusingthesameaccesspoint.

CongestioncontrolusesaRequestToSend/ClearToSend(RTS/CTS)handshaketoreserveaccesstothewirelessmediabefore

transmittingapacket.Usingthehandshakedecreasesthroughputsinceitaddsanoverhead.Insomesituations,however,the

overheadoftheRTS/CTShandshakeislowerthantheoverheadcausedbycollisionsonthewirelessmedia.Congestioncontrolis

disabledbydefault.

SelectEnableWLANpairingbuttontoallowthewirelessAxisproducttoconnecttoanaccesspointbypushingabuttononbothof

thedeviceswithina120secondtimewindow.Duringthistimethedeviceswillautomaticallydiscovereachotherandagreeona

conguration.

Makesuretheaccesspointalsohaspushbuttonconguration(PBC)enabledandthattheAxisproductisnotconnectedtothewired

network.AfterasuccessfulpairinganyWLANsettingssetbytheuserintheAxisproductareoverwritten.TheWLANpairingbutton

isenabledbydefault;deselectthisoptiontopreventunauthorizedWLANpairing.

SSIDisthenameoftheselectedwirelessnetwork,whichmustbeexactlythesameasthenameinthewirelessaccesspoint.Ifthe

eldisleftblanktheAxisproductwillnotconnecttoanywirelessnetwork.

Note

SSIDissometimeswrittenasESSID.

SelectthenetworkSecuritymethod.Allsettingsmustmatchthesettingsintheaccesspoint.Thefollowingsecuritymethodsare

supported,whereWPA

-/WPA2

-EnterpriseismoresecurethanWPA-/WPA2-PSK,whichinturnismoresecurethanWEP:

•WPA-/WPA2–PSK.Seepage43.

•WPA-/WPA-Enterprise.Seepage44.

•WEP(notrecommended).Seepage45.

•Nosecurity(notrecommended).Seepage45.

Ifapplicable,selecttheNetworktype.SelectMastertoaccessthenetworkviaanaccesspointorAd-hoctoaccessanyother

wirelessdeviceandcreatealocalnetwork.

Ad-hocmodeallowsuserstoformawirelessLANwithoutconnectionthroughanaccesspoint.TheAxisproductcan,forexample,

connectpoint-to-pointtoanexistingad-hocnetwork,orifthereisnone,createoneitself.Ad-hocconnectionmaybeusefulin

certaininstallationsandfortroubleshootingbutisnottherecommendedmethod.Thead-hocoptionisonlyavailablewhen

supportedbytheselectedsecuritymethod.

WPA

-/WPA2

-PSK

ThesecuritymethodWPA-/WPA2–PSKisdesignedforsmallnetworksanddoesnotrequireanauthenticationserver.TheAxis

productusesaPSK(Pre-SharedKey)toauthenticatewiththeaccesspoint.Thekeycanbeenteredeitherasmanualhex—a64

hexdecimalnumber(0–9,A-F)—orapassphraseusing8–63ASCIIcharacters.Thelongerthepassphrase,themoresecureisthekey.

TocongurethewirelesssettingsusingtheWPA-/WPA2–PSKsecuritymethod:

AXISM1004–WNetworkCamera

SystemOptions

1.EntertherequiredPassphrasefortheaccesspoint.

2.ClickSave.

WPA

-/WPA-Enterprise

ThesecuritymethodWPA-/WPA-Enterpriseisdesignedforlargenetworksandrequiresanauthenticationserver.Thenetworkis

protectedbyEAPOL(ExtensibleAuthenticationProtocolOverLan).

SelecttheWPA-Enterprisetypebeingusedbytheaccesspoint:

•EAP-TLS.Seepage44.

•EAP-PEAP/MSCHAPv2.Seepage44.

EAP-TLS

TheauthenticationprotocolEAP-TLS(ExtensibleAuthenticationProtocol-TransportLayerSecurity)allowstheclientandserverto

authenticateeachotherusingdigitalcerticatesprovidedbyaCerticationAuthority.Togainaccesstotheprotectednetwork,the

Axisproductpresentsitscerticatetothenetworkaccesspoint.Accessisgrantedifthecerticateisapproved.

Important

Toensuresuccessfulcerticatevalidation,timesynchronizationshouldbeperformedonallclientsandserverspriorto

conguration.

TocongurethewirelesssettingsusingtheWPA

-/WPA-EnterprisesecuritymethodandEAP-TLS:

1.EntertheuserIdentityassociatedwithyourcerticate.

2.EnterthePrivatekeypasswordforyouruseridentity.

3.SelecttheEAPOLversion(1or2)asusedintheaccesspoint.

4.ClickSave.

Formoreinformationoncerticatesforwirelessnetworks,seeCerticates,onpage45.

EAP-PEAP/MSCHAPv2

TheauthenticationprotocolEAP-PEAP/MSCHAPv2(ExtensibleAuthenticationProtocol-ProtectedExtensibleAuthentication

Protocol/MicrosoftChallengeHandshakeAuthenticationProtocol)allowstheclienttoauthenticatethenetworkusingadigital

certicateprovidedbyaCerticationAuthority.Thenetworkauthenticatestheclientusinganidentityandapassword.Togain

accesstotheprotectednetwork,theAxisproductpresentsitsidentityandpasswordtothenetworkaccesspoint.Ifthesecredentials

areapproved,theaccesspointallowsaccessonapreconguredport.

Important

Toensuresuccessfulcerticatevalidation,timesynchronizationshouldbeperformedonallclientsandserverspriorto

conguration.

TocongurethewirelesssettingsusingtheWPA

-/WPA-EnterprisesecuritymethodandEAP-PEAP/MSCHAPv2:

1.EntertheuserIdentityassociatedwithyourcerticate.

2.EnterthePasswordforyouruseridentity.

3.SelectthePEAPVersion(0or1)asusedintheaccesspoint.

4.SelectthePEAPLabelthattheaccesspointuseswhenusingPEAPversion1.Select1touseclientEAPencryption;select

2touseclientPEAPencryption.

5.SelecttheEAPOLversion(1or2)asusedintheaccesspoint.

AXISM1004–WNetworkCamera

SystemOptions

6.ClickSave.

Formoreinformationoncerticatesforwirelessnetworks,seeCerticates,onpage45.

WEP

ThesecuritymethodWEP(WiredEquivalentPrivacy)canbeusedtohelpsecureawirelessnetwork.However,WEPhassomeaws,

whichmakesitmorevulnerabletoattacksandWPA

-WPA-EnterpriseorWPA-/WPA2

–PSKabetterchoice.

TocongurethewirelesssettingsusingtheWEPsecuritymethod:

1.Selectthenetworktypebeingusedbytheaccesspoint,MasterorAd-Hoc.

2.SelecttheAuthenticationtype,OpenorSharedKeydependingonthemethodusedbytheaccesspoint.Notallaccess

pointshavethisoption,inwhichcasetheyprobablyuseopensystem,alsosometimescalledSSIDAuthentication.

3.SelecttheKeylength,64bitor128bitusedforthewirelessencryption.

4.SelecttheKeytype,dependingonthekeytypeusedbytheaccesspointandenterthekeyinthecorrespondingkeyelds.

Manualallowsyoutomanuallyenterthehexkey.ASCIIrequiresthestringtobeexactlyvecharactersfor64–bitWEP

and13charactersfor128–bitWEP.ThePassphrasecancontainupto31characters.In64–bitWEPthepassphrase

generatesfourdifferentkeys.For128–bitWEP,onlyonekeyisgenerated,whichthenisreplicatedforallfourkeys.

TheActivetransmitkeyselectswhichofthefourkeystheAxisproductuseswhentransmittinginformation.

5.ClickSave.

NoSecurity

TheNosecurityoptionprovidesnoprotectionagainstattacks.Itisnotarecommendedmethodandshouldonlybeusedduring

shortperiodsandexceptionalcases.

Tocongurethewirelesssettingswithnosecurity:

1.Selectthenetworktypebeingusedbytheaccesspoint,MasterorAd-Hoc.

2.ClickSave.

Certicates

Wirelessnetworkcerticatesareusedtoauthenticatedevicesonawirelessnetwork.Wirelessnetworksusingthe

WPA

-/WPA-EnterprisesecuritymethodareprotectedbyEAPOL(ExtensibleAuthenticationProtocolOverLan),whichispartofthe

IEEE802.1Xstandard.TheclientandserverauthenticateeachotherusingdigitalcerticatesprovidedbyaCerticateAuthority.To

gainaccesstotheprotectedwirelessnetwork,theAxisproductpresentsitscerticatetothenetworkswitch.Ifthecerticateis

approved,theswitchallowsaccess.

Youmayneedtocontactyournetworkadministratorforinformationoncerticates,userIDsandpasswords

CAcerticate-CreatedbytheCerticationAuthorityforthepurposeofvalidatingitselfandisusedbytheAxisproductfor

checkingtheserver’sidentity.

Clientcerticate/Clientprivatekey-UsedfortheAxisproducttoauthenticateitselfusingaclientcerticateandaprivatekey.

TouploadaCAcerticate:

1.EnterthepathtothecerticatedirectlyorclickBrowsetolocatethele.

2.ClickUpload.

Touploadaclientcerticate/clientprivatekey:

AXISM1004–WNetworkCamera

SystemOptions

1.UsetheClientprivatekeyeldifuploadingonecombinedle.Foreachle,enterthepathtotheleorclickBrowseto

locatethele.

2.ClickUpload.

ToremoveaCAcerticate/Clientcerticate/Clientprivatekey,clickRemove.

Note

Installedcerticateswillbedeletediftheproductisresettofactorydefault.

FormoreinformationaboutIEEE802.1X,seeIEEE802.1X,onpage37.

SOCKS

SOCKSisanetworkingproxyprotocol.TheAxisproductcanbeconguredtouseaSOCKSservertoreachnetworksontheother

sideofarewallorproxyserver.ThisfunctionalityisusefuliftheAxisproductislocatedonalocalnetworkbehindarewall,and

notications,uploads,alarms,etcneedtobesenttoadestinationoutsidethelocalnetwork(forexampletheInternet).

SOCKSisconguredunderSystemOptions>Network>SOCKS.Formoreinformation,seetheonlinehelp

QoS(QualityofService)

QoS(QualityofService)guaranteesacertainlevelofaspeciedresourcetoselectedtrafconanetwork.AQoS-awarenetwork

prioritizesnetworktrafcandprovidesagreaternetworkreliabilitybycontrollingtheamountofbandwidthanapplicationmayuse.

TheQoSsettingsareconguredunderSystemOptions>Network>QoS.UsingDSCP(DifferentiatedServicesCodepoint)values,the

Axisproductcanmarkthefollowingtypesoftrafc:livevideo,event/alarmtrafcandmanagementtrafc.

SMTP(email)

TosendemailmessagesfromtheAxisproductviaSMTP(SimpleMailTransferProtocol),anSMTPmailservermustbesetup.This

isdoneunderSystemOptions>Network>SMTP(email).

EnterthehostnamesorIPaddressesandportnumbersfortheprimaryandsecondarymailserversintheeldsprovided.AFrom

emailaddressisalsorequired.Ifthemailserverrequiresauthentication,checkUseauthenticationtologintothisserverandenter

thenecessaryinformation.

SNMP

TheSimpleNetworkManagementProtocol(SNMP)allowsremotemanagementofnetworkdevices.AnSNMPcommunityisthe

groupofdevicesandmanagementstationrunningSNMP.Communitynamesareusedtoidentifygroups.

TheAxisproductcanbeconguredtosupportSNMPontheSystemOptions>Network>SNMPpage.

Dependingonthelevelofsecurityrequired,selecttheversiononSNMPtouse.

SNMPv1/v2providesthelowestlevelofsecurity.Thecommunitynamecanbespeciedasapasswordforreadorread/write

accesstoallsupportedSNMPdevices.ThedefaultpasswordfortheReadcommunityispublicandthedefaultpasswordforthe

Writecommunityiswrite.

Note

IfHTTPSisenabled,SNMPv1andSNMPv2cshouldbedisabled.

TrapsforSNMPv1/v2areusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatus

changes.CheckEnabletrapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythat

shouldreceivethemessage.

Thefollowingtrapsareavailable:

•Coldstart

AXISM1004–WNetworkCamera

SystemOptions

•Warmstart

•Linkup

•Authenticationfailed

SNMPv3providesencryptionandsecurepasswords.TousetrapswithSNMPv3,anSNMPv3managementapplicationisrequired.

TouseSNMPv3,HTTPSmustbeenabled,seeHTTPS,onpage36.ToenableSNMPv3,checktheboxandprovidetheinitialuser

password.

Note

Theinitialpasswordcanonlybesetonce.Ifthepasswordislost,theAxisproductmustberesettofactorydefault,see

ResettoFactoryDefaultSettings,onpage50.

UPnP

TheAxisproductincludessupportforUPnP

.UPnP

isenabledbydefaultandtheproductisautomaticallydetectedbyoperating

systemsandclientsthatsupportthisprotocol.

UPnP

canbedisabledunderSystemOptions>Network>UPnP

RTP/H.264

TheRTPportrangeandmulticastsettingsareconguredunderSystemOptions>Network>RTP.

TheRTPportrangedenestherangeofportsfromwhichthevideoportsareautomaticallyselected.Formulticaststreams,only

certainIPaddressesandportnumbersshouldbeused.

SelectAlwaysMulticastVideotostartmulticaststreamingwithoutopeninganRTSPsession.

Bonjour

TheAxisproductincludessupportforBonjour.Bonjourisenabledbydefaultandtheproductisautomaticallydetectedbyoperating

systemsandclientsthatsupportthisprotocol.

BonjourcanbedisabledunderSystemOptions>Network>Bonjour.

Storage

NetworkShare

NetworkshareallowsyoutoaddnetworkstoragesuchasaNAS(NetworkAttachedStorage)oranyserverthatusesCIFS(Common

InternetFileSystem)andusethemforstorageofrecordings.

Toaddanetworkshare:

1.GotoSystemOptions>Storage.

2.ClickNetworkShare.

3.EntertheIPaddress,DNSorBonjournametothehostserverintheHosteld.

4.EnterthenameoftheshareintheShareeld.Subfolderscannotbeused.

5.Ifrequired,selectThesharerequiresloginandentertheusernameandpassword.

6.ClickConnect.

ToclearallrecordingsanddatafromtheAxisproduct’sfolderonthedesignatedshare,clickClearunderStorageTools.

AXISM1004–WNetworkCamera

SystemOptions

Toavoidllingtheshare,itisrecommendedtoremoverecordingscontinuously.UnderRecordingSettings,selectRemoverecordings

olderthanandselectthenumberofdaysorweeks.

Tostopwritingtotheshareandprotectrecordingsfrombeingremoved,selectLockunderRecordingSettings.

Ports&Devices

I/OPorts

TheAxisproductprovidesoneinputportandoneoutputportforconnectionofexternaldevices.Forinformationonhowto

connectexternaldevices,seeConnectors,onpage6.

TheI/OportsareconguredunderSystemOptions>Ports&Devices>I/OPorts.Theportscanbegivendescriptivenamesandtheir

NormalstatescanbeconguredasOpencircuitorGroundedcircuit.

PortStatus

ThelistontheSystemOptions>Ports&Devices>PortStatuspageshowsthestatusoftheproduct’sinputandoutputports.

Maintenance

TheAxisproductprovidesseveralmaintenancefunctions.TheseareavailableunderSystemOptions>Maintenance.

ClickRestarttoperformacorrectrestartiftheAxisproductisnotbehavingasexpected.Thiswillnotaffectanyofthecurrent

settings.

ClickRestoretoresetmostsettingstothefactorydefaultvalues.Thefollowingsettingsarenotaffected:

•thebootprotocol(DHCPorstatic)

•thestaticIPaddress

•thedefaultrouter

•thesubnetmask

•thesystemtime

•theIEEE802.1Xsettings

•thewirelesssettings

ClickDefaulttoresetallsettings,includingtheIPaddress,tothefactorydefaultvalues.Thisbuttonshouldbeusedwithcaution.The

Axisproductcanalsoberesettofactorydefaultusingthecontrolbutton,seeResettoFactoryDefaultSettings,onpage50.

ToidentifytheproductortesttheStatusLED,clickFlashLEDunderIdentifyandspecifythedurationinseconds,minutesorhours.

Thiscanbeusefulforidentifyingtheproductamongotherproductsinstalledinthesamelocation.

Forinformationaboutrmwareupgrade,seeUpgradingtheFirmware,onpage51.

Support

SupportOverview

TheSystemOptions>Support>SupportOverviewpageprovidesinformationontroubleshootingandcontactinformation,

shouldyourequiretechnicalassistance.

SeealsoTroubleshooting,onpage51.

AXISM1004–WNetworkCamera

SystemOptions

SystemOverview

TogetanoverviewoftheAxisproduct’sstatusandsettings,gotoSystemOptions>Support>SystemOverview.Informationthat

canbefoundhereincludesrmwareversion,IPaddress,networkandsecuritysettings,eventsettings,imagesettingsandrecentlog

items.ManyofthecaptionsarelinkstotheproperSetuppage.

Logs&Reports

TheSystemOptions>Support>Logs&Reportspagegenerateslogsandreportsusefulforsystemanalysisandtroubleshooting.If

contactingAxisSupport,pleaseprovideavalidServerReportwithyourquery.

SystemLog-Providesinformationaboutsystemevents.

AccessLog-Listsallfailedattemptstoaccesstheproduct.TheAccessLogcanalsobeconguredtolistallconnectionstothe

product(seebelow).

ServerReport-Providesinformationabouttheproductstatusinapop-upwindow.TheAccessLogisautomaticallyincluded

intheServerReport.

Youcanviewordownloadtheserverreport.Downloadingtheserverreportcreatesa.ziplethatcontainsacompleteserverreport

textleinUTF–8format.SelecttheIncludesnapshotwithdefaultimagesettingsoptiontoincludeasnapshotoftheproduct’s

LiveViewthatalsoshowsthesettingsspeciedunderVideoStream>Image>ImageAppearance.Theserverreport.zipleshould

alwaysbeincludedwhencontactingsupport.

ParameterList-Showstheproduct'sparametersandtheircurrentsettings.Thismayproveusefulwhentroubleshootingor

whencontactingAxisSupport.

ConnectionList-Listsallclientsthatarecurrentlyaccessingmediastreams.

CrashReport-Generatesanarchivewithdebugginginformation.Thereporttakesseveralminutestogenerate.

TheloglevelsfortheSystemLogandtheAccessLogaresetunderSystemOptions>Support>Logs&Reports>Conguration.

TheAccessLogcanbeconguredtolistallconnectionstotheproduct(selectCritical,Warnings&Info).

Advanced

Scripting

Scriptingallowsexperienceduserstocustomizeandusetheirownscripts.

NOTICE NOTICE

NOTICE

ImproperusemaycauseunexpectedbehaviorandlossofcontactwiththeAxisproduct.

Axisstronglyrecommendsthatyoudonotusethisfunctionunlessyouunderstandtheconsequences.AxisSupportdoesnotprovide

assistanceforproblemswithcustomizedscripts.

ToopentheScriptEditor,gotoSystemOptions>Advanced>Scripting.Ifascriptcausesproblems,resettheproducttoits

factorydefaultsettings,seepage50.

Formoreinformation,seewww.axis.com/developer

FileUpload

Files,forexamplewebpagesandimages,canbeuploadedtotheAxisproductandusedascustomsettings.Touploadale,go

toSystemOptions>Advanced>FileUpload.

Uploadedlesareaccessedthroughhttp://<ipaddress>/local/<user>/<filename>where<user>isthe

selectedusergroup(viewer,operatororadministrator)fortheuploadedle.

AXISM1004–WNetworkCamera

SystemOptions

PlainCong

PlainCongisforadvanceduserswithexperienceofAxisproductconguration.Mostparameterscanbesetandmodiedfromthis

page.Helpisavailablefromthestandardhelppages.

ToopenPlainCong,gotoSystemOptions>Advanced>PlainCong.AxisSupportdoesnotprovideassistance.

ResettoFactoryDefaultSettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultwillresetallsettings,includingtheIP

address,tothefactorydefaultvalues.

Toresettheproducttothefactorydefaultsettings:

1.Disconnectpowerfromtheproduct.

2.Pressandholdthecontrolbuttonandreconnectpower.SeeHardwareOverview,onpage6.

3.Keepthecontrolbuttonpressedforabout15secondsuntilthestatusLEDindicatorashesamber.

4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset

tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90

5.UsethetoolsprovidedontheInstallationandManagementSoftwareCDtoassignanIPaddress,setthepasswordand

accessthevideostream.Thisinformationisalsoavailablefromthesupportpagesonwww.axis.com/techsup

Itisalsopossibletoresetparameterstofactorydefaultviathewebinterface.GotoSetup>SystemOptions>Maintenance.

AXISM1004–WNetworkCamera

Troubleshooting

CheckingtheFirmware

Firmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootingaproblem

shouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticularproblem.The

currentrmwareversionintheAxisproductisdisplayedinthepageSetup>BasicSetupandinSetup>About.

UpgradingtheFirmware

WhenyouupgradetheproductwiththelatestrmwarefromAxiswebsite,theproductreceivesthelatestfunctionalityavailable.

Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewrelease,beforeupgradingthermware.

Toupgrade,followtheseinstructions:

1.Savethermwareletoyourcomputer.ThelatestversionofthermwareisavailablefreeofchargefromAxiswebsite

atwww.axis.com/techsup

2.GotoSetup>SystemOptions>Maintenanceintheproductswebpages.

3.UnderUpgradeServer,clickBrowseandlocatetheleonyourcomputer.ClickUpgrade.

Afterstartingtheupgradeprocess,alwayswaitatleast5–10minutesbeforerestartingtheproduct,evenifyoususpectthe

upgradehasfailed.

AXISCameraManagementcanbeusedformultipleupgrades.Seewww.axis.comformoreinformation.

Note

•Yourdealerreservestherighttochargeforanyrepairattributabletofaultyupgradebytheuser.

•Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providingthefeaturesareavailableinthe

newrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

EmergencyRecoveryProcedure

Ifpowerornetworkconnectionislostduringtheupgrade,theprocessfailsandtheproductbecomesunresponsive.FlashingredStatus

indicatorindicatesafailedupgrade.Torecovertheproduct,followthestepsbelow.Theserialnumberisfoundontheproduct’slabel.

1.InUNIX/Linux,typethefollowingfromthecommandline:

arp-s<IPaddress><serialnumber>temp

AXISM1004–WNetworkCamera

Troubleshooting

ping-s408<IPaddress>

InWindows,typethefollowingfromacommand/DOSprompt(thismayrequirethatyourunthecommandpromptas

anadministrator):

arp-s<IPaddress><serialnumber>

ping-l408-t<IPaddress>

2.Iftheproductdoesnotreplyin30seconds,restartitandwaitforareply.PressCTRL+CtostopPing.

3.Openabrowserandtypeintheproduct’sIPaddress.Inthepagethatappears,usetheBrowsebuttontoselecttheupgrade

letouse.ThenclickLoadtorestarttheupgradeprocess.

4.Aftertheupgradeiscomplete(1–10minutes),theproductautomaticallyrestartsandshowsasteadygreenonthe

Statusindicator.

5.Reinstalltheproduct,referringtotheInstallationGuide.

Iftheemergencyrecoveryproceduredoesnotgettheproductupandrunningagain,contactAxissupportatwww.axis.com/techsup/

Note

Theemergencyrecoveryprocedureonlyworksonthewiredinterface.

Symptoms,PossibleCausesandRemedialActions

ProblemssettingtheIPaddress

WhenusingARP/Ping

Trytheinstallationagain.TheIPaddressmustbesetwithintwominutesafterpowerhasbeen

appliedtotheproduct.EnsurethePinglengthissetto408.Forinstructions,seeAssignIPAddress

usingARP/Ping,onpage39.

Theproductislocatedona

differentsubnet

IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe

productarelocatedondifferentsubnets,youwillnotbeabletosettheIPaddress.Contactyour

networkadministratortoobtainanIPaddress.

TheIPaddressisbeingused

byanotherdevice

DisconnecttheAxisproductfromthenetwork.RunthePingcommand(inaCommand/DOS

window,typepingandtheIPaddressoftheproduct:

•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...

thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.

ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.

•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable

forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.

PossibleIPaddressconict

withanotherdeviceonthe

samesubnet.

ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress.

ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay

beproblemsaccessingtheproduct.

Theproductcannotbeaccessedfromabrowser

Cannotlogin

WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting

tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.

Ifthepasswordforrootislost,theproductmustberesettothefactorydefaultsettings.See

ResettoFactoryDefaultSettings,onpage50.

AXISM1004–WNetworkCamera

Troubleshooting

TheIPaddresshasbeen

changedbyDHCP

IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshasbeen

changed,useAXISIPUtilityorAXISCameraManagementtolocatedtheproductonthenetwork.

Identifytheproductusingitsmodelorserialnumber.

Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,seetheInstallationand

ManagementSoftwareCDorthedocumentAssignanIPAddressandAccesstheVideoStreamon

AxisSupportwebatwww.axis.com/techsup

Certicateerrorwhenusing

IEEE802.1X

Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbe

synchronizedwithanNTPserver.SeeDate&Time,onpage38.

Theproductisaccessiblelocallybutnotexternally

RoutercongurationTocongureyourroutertoallowincomingdatatrafctotheAxisproduct,enabletheNAT-traversal

featurewhichwillattempttoautomaticallyconguretheroutertoallowaccesstotheAxis

product,seeNATtraversal(portmapping)forIPv4,onpage41.TheroutermustsupportUPnP

Firewallprotection

ChecktheInternetrewallwithyournetworkadministrator.

Defaultroutersrequired

Checkifyouneedtoconguretheroutersettings.

ProblemswiththeH.264format

NoH.264displayedinthe

client

CheckthattherelevantH.264connectionmethodsandcorrectinterfaceareenabledintheAMC

ControlPanel(streamingtab).SeeAXISMediaControl(AMC),onpage13.

IntheAMCControlPanel,selecttheH.264tabandclickSettodefaultH.264decoder.

CheckthatRTSPisenabledunderSystemOptions>Network>TCP/IP>Advanced.

NomulticastH.264

displayedintheclient

CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct

arevalidforyournetwork.

Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.

MulticastH.264only

accessiblebylocalclients

Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe

productneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.

PoorrenderingofH.264

images

Colordepthsetincorrectlyonclients.Setto16–bitor32–bitcolor.

Iftextoverlaysareblurred,orifthereareotherrenderingproblems,youmayneedtoenable

AdvancedVideoRenderingfromtheVideotabintheAMCControlPanel.

Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe

downloadedfromthemanufacturer’swebsite.

Colorsaturationisdifferent

inH.264andMotionJPEG

Modifythesettingsforyourgraphicsadapter.Refertotheadapter’sdocumentationformore

information.

Lowerframeratethan

expected

Reducethenumberofapplicationsrunningontheclientcomputer.

Limitthenumberofsimultaneousviewers.

Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.

CheckintheAMCControlPanel(H.264tag)thatvideoprocessingisNOTsettoDecodeonly

keyframes.

Lowertheimageresolution.

AXISM1004–WNetworkCamera

Troubleshooting

WhydoInotgetmaximum

framespersecond?

SeePerformanceConsiderations,onpage59.

Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)oftheAxis

product.SeeTechnicalSpecications,onpage56.

Imagedegeneration

DecreasetheGOVlength.GotoVideo>VideoStreamandselecttheH.264tabtomodifythe

GOVlength.

StatusandNetworkindicatorLEDsareashingredrapidly

Hardwarefailure

ContactyourAxisreseller.

Noimagesdisplayedonwebpage

ProblemswithAXISMedia

Control(InternetExplorer

only)

ToenabletheupdatingofvideoimagesinInternetExplorer,setthebrowsertoallowActiveX

controls.Also,makesurethatAXISMediaControlisinstalledonyourcomputer.

Installationofadditional

ActiveXcomponent

restrictedorprohibited

ConguretheAxisproducttouseaJavaappletforupdatingvideoimagesinInternetExplorer.Go

toSetup>LiveViewCongandselectJavaappletunderDefaultviewer.

Videoandimageproblems,general

Imagetoodarkortoolight

CheckthevideostreamandcamerasettingsunderSetup>Video>VideoStreamandSetup>

Video>CameraSettings.

MissingimagesinuploadsThiscanoccurwhentryingtousealargerimagebufferthanisactuallyavailable.Trylowering

theframerateortheuploadperiod.

SlowimageupdateConguringpre-buffers,motiondetection,high-resolutionimagesorhighframerateswillaffect

theperformanceoftheAxisproduct.

PoorperformancePoorperformancemaybecausedbyheavynetworktrafc,multipleusersaccessingtheproduct,

lowperformanceclients,useoffeaturessuchasmotiondetection,eventhandlingoruploaded

applications.

Disturbedfocus

Setthefocusmanuallybyturningthefocusring.

Poorqualitysnapshotimages

Screenincorrectly

conguredonyourcomputer

Congureyourscreentoshowatleast65000colors,thatis,atleast16bits.Usingonly16or256

colorswillproduceditheringartifactsintheimage.

Overlayimageisnotdisplayed

Incorrectsizeorlocationof

overlayimage

Theoverlayimagemayhavebeenpositionedincorrectlyormaybetoolarge.SeeOverlayImage

Settingsintheonlinehelpformoreinformation.

Privacymaskisnotdisplayed

Incorrectsizeorlocationof

privacymask

Theprivacymaskmayhavebeenpositionedincorrectlyormaybetoolarge.

Browserfreezes

Firefoxcansometimes

freezeonaslowcomputer

Lowertheimageresolution

AXISM1004–WNetworkCamera

Troubleshooting

Problemsuploadingles

LimitedspaceThereisonlylimitedspaceavailablefortheuploadofyourownles.Deleteexistinglestofree

upspace.

MotionDetectiontriggersunexpectedly

Changesinluminance

Motiondetectionisbasedonchangesinluminanceintheimage.Thismeansthatifthereare

suddenchangesinthelighting,motiondetectionmaytriggermistakenly.Lowerthesensitivity

settingtoavoidproblemswithluminance.

ProblemRetrievingAdditionalVideoStreams

‘VideoError’displayedin

AXISCameraCompanion

‘503serviceunavailable’

errorinIE/AMCorQuick

Time

‘Cameranotavailable’

displayedinAXISCamera

Station

‘Ifnoimageisdisplayed,

theremightbetoomany

viewers…’inFirefox/Safari

‘ErrorreadingvideoStream’

messageinbrowserwhen

usingtheJavaapplet

Thiscameraisdesignedtodeliveruptofourdifferentstreams.Ifafthuniquestreamisrequested

thecamerawillnotdeliveritandanerrormessageisdisplayed.Theerrormessagedependsonthe

waythestreamisrequested.

Stream0:Maxresolution-1280x800,xed,cannotbeconguredforlowerresolutions

Stream1:1440x900,upscaled,canuselowerresolutions

Stream2:1280x720,canuselowerresolutions

Stream3:720x576,usedforAxisCameraApplicationPlatform,canuselowerresolutions

Thesestreamsareusedonarst-come-rst-servedbasis.Examplesofusingastreamare:

•Liveviewinginawebbrowserorotherapplication

•Whilerecording-continuousormotiontriggeredrecording

•Aneventusingimagesonthecamera

•Aninstalledapplication,suchasAxisVideoMotionDetection2.1willalwaysusea

stream,regardlessofwhetheritisusedornot.

Thecameracandelivermorethanfoursimultaneousstreamsprovidedthecongurationofany

additionalstreamisidenticaltoanyofthefourrststreams.Identicalcongurationimpliesexactly

thesameresolution,framerate,compression,videoformat,rotationetc.Formoreinformation

seewww.axis.com/techsup

AXISM1004–WNetworkCamera

TechnicalSpecications

Function/group

Item

Specications

Model

AXISM1004-W:Wiredandwirelessinterface,I/Oports

Imagesensor

1/4”progressivescanRGBCMOS

Lens

2.8mm:80°view*,F2.0,xediris,adjustablefocus

*Horizontalangleofview

Lightsensitivity1.2-10000lux,F2.0

Shuttertime

1/8000sto1/6s

Camera

Pan/Tilt/Zoom

DigitalPTZ,Presetpositions,Guardtour

Video

compression

H.264(MPEG-4Part10/AVC,Mainprole)

MotionJPEG

Resolutions

1280x800to320x240

FramerateH.26430fpsinallresolutions

Framerate

MotionJPEG

30fpsinallresolutions(performancemaybereducedinwirelessmode)

Videostreaming

Multiple,individuallycongurablestreamsinH.264andMotionJPEG

Controllableframerateandbandwidth

VBR/CBRH.264,MJPEG.

Video

Imagesettings

Compression,color,brightness,sharpness,contrast,whitebalance,backlight

compensation

Rotation:0°,90°180°270°

Mirroringofimages

Textandimageoverlay

Privacymask

Axis’CorridorFormat

Wirelessinterface

IEEE802.11g/b/n(802.11nsinglestream,20MHzchannelwidth)

Internalantenna

SecurityPasswordprotection,IPaddressltering,HTTPSencryption*,IEEE802.1Xnetworkaccess

control*,digestauthentication,useraccesslog

Wi-Fipairingbutton(Wi-FiProtectedSetup*PBCcompatible)

*ThisproductincludessoftwaredevelopedbytheOpenSSLProjectforuseintheOpenSSL

Toolkit(www.openssl.org)

Network

Supported

protocols

IPv4/v6,HTTP,HTTPS*,QoSLayer3DiffServ,FTP,CIFS/SMB(notsupportedinAXIS

M1011-W),SMTP,Bonjour,UPnP™,SNMPv1/v2c/v3(MIB-II),DNS,DynDNS,NTP,RTSP,

RTP,TCP,UDP,IGMP,RTCP,ICMP,DHCP,ARP,SOCKS

*ThisproductincludessoftwaredevelopedbytheOpenSSLProjectforuseintheOpenSSL

Toolkit(www.openssl.org)

AXISM1004–WNetworkCamera

TechnicalSpecications

Function/group

Item

Specications

Application

Programming

Interface

OpenAPIforsoftwareintegration

ONVIFspecicationavailableatwww.onvif.org

VAPIX®fromAxisCommunications,specicationsavailableatwww.axis.com

SupportforAXISVideoHostingSystem(AVHS)withOne-ClickCameraconnection

SupportforAXISCameraApplicationPlatformfromAxisCommunications,specications

availableatwww.axis.comAXISMediaControlSDK(Availableatwww.axis.com),event

triggerdatainvideostreamQualityofService(QoS)layer3,DiffServModelEmbedded

Linuxoperatingsystem

Intelligentvideo

Videomotiondetection,activetamperingalarm,supportforAXISCameraApplication

Platformenablinginstallationofadditionalapplications

EventtriggersIntelligentvideo,externalinput

EventactionsFileupload:FTP,HTTP,networkshareandemail

Notication:email,HTTPandTCP

Pre-andpostalarmvideobuffering

Externaloutputactivation

Videoaccessfrom

webbrowser

Cameraliveview

Videorecordingtole(ASF)

CustomizableHTMLpages

WindowsVista,XP,Windows7,Server2003andServer2008

DirectX9corhigher

Forotheroperatingsystemsandbrowsersseewww.axis.com/techsup

Managementand

maintenance

AXISCameraManagementtoolonCDandweb-basedconguration

FirmwareupgradesoverHTTPorFTP,rmwareavailableonwww.axis.com

System

Integration

Built-inaidsin

software

Pixelcounter

Casing

Polycarbonate

Memory256MBRAM,128MBFlash

Power

4.9-5.1VDC,max.6.5W

ConnectorsDCjack

RJ4510BASE-T/100BASE-TX

1alarminputand1output

Edgestorage

Supportforrecordingtonetworkshare(NetworkAttachedStorageorleserver)

Operating

conditions

0°Cto40ºC(32°Fto104ºF)

Humidity20–80%RH(non-condensing)

Approvals

CE:EN55022ClassB,EN61000-6-3,EN61000-6-4,EN61000-3-2,EN61000-3-3,EN

55024,EN61000-6-1,EN61000-6-2,EN60950-1,EN62311,EN300328V1.8.1,EN

301489-1,EN301489-17,EN62471(riskgroup1),EN50581,EN50581

FCC:FCCPart15,SubpartBandC,ClassB

VCCI:VCCI,ClassB,ITE

C-Tick:AS/NZSCISPR22

ICES-003:ICES-003,ClassB

Safety:IEC/EN/UL60950-1

KoreanKCC:KN22ClassB,KN24,IEC60950-1

Additionalradioapprovals:Argentina(CNC),Japan(TELEC),Canada(RSS-210),

Australia/New-Zeeland(AS/NZS4771),Brazil(Anatel),Taiwan(NCC),USA(FCCPart

15,SubpartC247),China(SRRC)

Powersupply:EN60950-1,cCSAus

Dimensions

(HxWxD)

95x59x41mm(3.7inx2.3inx1.6in)

Weight

Camera:111.4g(0.24lb.)

General

AXISM1004–WNetworkCamera

TechnicalSpecications

Function/group

Item

Specications

Included

accessories

Powersupply,standandclamp,InstallationGuide,InstallationandManagement

SoftwareCD,Windowsdecoder1-userlicense

Video

management

software

AXISCameraCompanion(included)

AXISCameraStationandvideomanagementsoftwarefromAxis’Application

DevelopmentPartners(notincluded)

Formoreinformation,seewww.axis.com/products/video/software

Optional

accessories

PoEActiveSplitter

InstallationDisplay

NetworkI/O

Connectors

I/Oterminalconnector

4–pinterminalblockfor:

•DigitalInput

•DigitalOutput

•Auxiliarypowerandground(GND)

4 3 2 1

FunctionPinNotes

Specications

GND

Ground

3.3VDCPower

Canbeusedtopowerauxiliaryequipment.

Note:Thispincanonlybeusedaspowerout.

Maxload=50mA

DigitalInput

ConnecttoGNDtoactivate,orleaveoating(unconnected)

todeactivate.

0to+40VDC

DigitalOutput

Internalconnectiontogroundwhenactivated,oating

(unconnected)whendeactivated.Ifusedwithaninductive

load,e.g.arelay,adiodemustbeconnectedinparallelwith

theload,forprotectionagainstvoltagetransients.

Maxload=100mA

Maxvoltage=+40VDC

3.3 V max 50 mA

AXISM1004–WNetworkCamera

TechnicalSpecications

PerformanceConsiderations

Whensettingsupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationswillaffectperformance.Somefactors

affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe

CPUreachesitsmaximum,thiswillalsoaffecttheframerate.

Thefollowingfactorsareamongthemostimportanttoconsider:

•Highimageresolutionand/orlowercompressionlevelsresultinimagescontainingmoredata.Bandwidthaffected.

•AccessbylargenumbersofMotionJPEGand/orunicastH.264clients.Bandwidthaffected.

•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclients.Effectonframerateand

bandwidth.

•AccessingMotionJPEGandH.264videostreamssimultaneously.Framerateandbandwidthaffected.

•Heavyusageofeventsettingsaffecttheproduct’sCPUload.Framerateaffected.

•Heavynetworkutilizationduetopoorinfrastructure.Bandwidthaffected.

•Viewingonpoorlyperformingclientcomputerslowersperceivedperformance.Framerateaffected.

UserManualVer.M1.15

AXISM1004–WNetworkCamera

Date:March2013

PartNo.49542

Axis 0554-003 M1004-W Network Camera

Product's Documents

Axis M1004-W User Manual

Specifications

Axis 0554-003 Questions and Answers