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Solving Projector or Remote Control Operation Problems
Check the solutions in these sections if you have problems operating the projector or remote control.
Note: For Android TV support, visit https://support.google.com/androidtv/.
Solutions to Projector Power or Shut-Off Problems
Solutions to Remote Control Problems
Solutions to Password Problems
Parent topic: Solving Problems
Solutions to Projector Power or Shut-Off Problems
If the projector does not come on when you press the power button or it shuts off unexpectedly, try the
following solutions:
• Make sure the power cord is securely connected to the projector and to a working electrical outlet.
• If the projector's lamp shuts off unexpectedly, it may have entered standby mode after a period of
inactivity. Press the power button to wake the projector and adjust the Sleep Mode Timer setting to
change the sleep interval.
• Make sure the A/V Mute Timer setting and the Lens Cover Timer setting are turned off in the ECO
menu.
• If the power button on the remote control does not turn on the projector, check its batteries and make
sure the Remote Receiver setting is turned on in the projector's menu, if available.
• The power cord may be defective. Try another power cord. If that doesn't work, disconnect the cord
and contact Epson.
• Make sure the lamp and lamp cover are installed correctly.
Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Projector Light Status
Projector Feature Settings - Settings Menu
Projector Setup Settings - ECO Menu
Related tasks
Unlocking the Projector's Buttons
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