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Q: What is the door thickness requirement for Halo Touch?
A: Halo Touch supports 1-3/4” to 2” (44mm - 51mm) door
thickness.
Q: Is there a door thickness kit for Halo Touch to support doors
thicker than 2” (51mm)?
A: Yes, a kit (83033) is available to install Halo Touch on doors
with a thickness between 2” (51mm) and 2-1/4” (57mm). Call our
support center at 1-800-327-5625 to order a thick door kit.
Q: What door hole diameter is required to install Halo Touch?
A: Halo Touch requires 2-1/8” (54mm) door hole for installation.
Q: What do I need to correct a door that is warped or has been
aected by weather?
A: Please refer to the
Warped Door Installation Guide for the
necessary adjustments to properly prepare your door for a smart
lock installation.
Door Preparation
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