Loading ...
Loading ...
Loading ...
16
|
Sub-Zero Customer Care 800.222.7820
TROUBLESHOOTING
Troubleshooting
SERVICE INDICATOR
Illuminated. Touch POWER to turn unit off. Verify
condenser area is clean. Touch POWER to turn unit on.
If indicator is still illuminated, call Sub-Zero customer
care at 800-222-7820.
Flashing. Contact Sub-Zero factory certied service.
Flashing with audible chime. Contact Sub-Zero factory
certied service.
Flashing. Replace air purication cartridge. Also,
replace cartridge if there is an odor inside unit.
Flashing. Replace water lter. Also, replace lter if ice
tastes bad, is discolored, ice cubes are small or if water
ow from dispenser is slow.
Flashing with audible chime. Door has been left ajar for
more than 60 seconds. Close door.
UNIT OPERATION
No lights or cooling.
• Verify power is on.
• Verify electrical power to unit and home circuit breaker
is on.
No lights in refrigerator or freezer.
• Door/drawer may have been left ajar which has disabled
lights to eliminate excess heat. If lights are out, close
door/drawer for one hour. If lights are still out, contact
Sub-Zero factory certied service.
• LED interior lighting must be replaced by Sub-Zero
factory certied service.
Frost, condensation or ice build up inside unit.
• Verify condenser is clean.
• Verify door is closing properly.
• Verify door has not been left ajar.
• Verify door gasket does not have rips or tears. If it does,
contact Sub-Zero factory certied service.
• If icing is heavy, turn unit off and use a hair dryer to melt
ice. Hair dryer should be set on low and kept moving
at all times. Once ice has melted, wipe up water with a
cloth or paper towel.
High temperatures, unit runs excessively or unit giving off
too much heat.
• Verify condenser is clean.
• Verify door is closing properly.
• Verify door has not been left ajar.
• Increased ambient temperatures may cause compres-
sors to run longer.
• If temperature display shows 38° and 0°, but is not
cooling, unit may be in showroom mode. Contact
Sub-Zero Customer Care at 800-222-7820.
Loading ...
Loading ...
Loading ...