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Troubleshooting en
63
Fault Cause and troubleshooting
Appliance is not dis-
pensing milk froth.
▶ Descale the appliance.
No milk intake by the
milk system.
The milk system is assembled incorrectly.
▶ Assemble the milk system correctly.
Milk tube not immersed in milk.
▶ Use more milk.
▶ Check whether the milk tube is immersed in the
milk.
Milk froth is too cold. Milk is too cold.
▶ Use lukewarm milk.
Appliance is not dis-
pensing hot water.
Beverage dispenser is soiled.
▶ Clean the beverage dispenser in the dishwasher.
Appliance is not dis-
pensing drinks.
Air is in the water filter.
1. Immerse the water filter in water with the opening
facing upwards until no more air bubbles escape.
2. Reinsert the filter.
▶ Firmly press the water filter straight down into the
tank connection.
Residues of limescale remover are blocking the water
tank.
1. Remove the water tank.
2. Clean the water tank thoroughly.
There is dripping wa-
ter on the inner floor
of the appliance.
Drip tray was removed too soon.
▶ Wait a few seconds after the last drink was dis-
pensed before removing the drip tray.
Brewing unit cannot
be removed.
Locking device cannot be released, brewing unit is
jammed.
▶ Switch the appliance off and back on after
3minutes.
Grinder won't start. Appliance is too hot.
1. Disconnect the appliance from the mains.
2. Wait 1hour so the appliance can cool down.
Grinder is not grinding
any coffee beans des-
pite full bean con-
tainer.
Coffee beans are too oily and do not fall into the
grinder.
▶ Gently tap the bean container.
▶ Change the coffee variety.
▶ Do not use oily beans.
▶ Clean the empty bean container with a damp cloth.
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