About this Document
This manual is intended for administrators and users of the AXIS
M1114–E Network Camera, and is applicable to firmware 5.40 and
later. It includes instructions for using and managing the product on
your network. Previous experience of netw orking will be of use when
using this product. Some knowledge of UNIX or Linux-based systems
may also be beneficial, for developing shell scripts and applications.
Laterversionsofthisdocumentwill be posted to the Ax is website,
as required. See also the prod uct’ s online help, available via the
web-based interface.
Liability
Every care has been taken in the preparation of this manual. Please
inform your local Axis office of any inaccuracies o r omissions. Axis
Communications AB cannot be held responsible for any technical or
typographical e rrors and reserves the right to make changes to the
product and manuals without prior notice. Axis Communications AB
makes no warranty of any kind with regard to the material contained
within this document, inclu ding, but not limited to, the implied
warranties of me r chantability and fitness for a particular purpose. Axis
Communications AB shall not be liable n or responsible for incide ntal or
consequential damages in connection with the furnishing, performance
or use of th is material. This product is only to be us ed for its intende d
purpose.
Intellectual Property Rights
Axis AB has intellect ua l property rights relating to technology embodied
in the product described in this document. In particular, and without
limitation, these intellectu al property rights may include one or more
of the patent s listed at h ttp://www.axis.com/patent.ht m and one or
more additional patents or pending patent a pplica tions in the US and
other countries.
This product contains licensed third-party software. See the menu item
“About” in the product’s user interface for more information.
This product contains source code copyright Apple Computer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
http://www.opensource.ap ple.com/apsl). The source code is available
from http://developer.apple.com/darwin/projects/bonjou r/
Equipment M odifications
This equipment must be installed and used in strict accordance with the
instructions given in the user documentation. This equipment contains
no user-se r viceable components. Unauthorized equipment changes or
modifications will invalidate a ll applicable regulatory certifications
and approvals.
Trademark Acknowledgments
Apple, Boa, Bonjour, Ethernet, Internet Explorer, Linux , Microso
ft,
Mozilla, Rea l, SMPTE, QuickTi me, UNIX, W indows, Windows Vista and
WWW are registered tradema rks of the respective holders. Java and
all Java-based trademarks and logos are trademarks or registe
red
trademarks of Oracle and/or its affiliates. UPnP
TM
is a certification
mark of the UPnP
TM
Implementers Corporation.
Electromagnetic C ompatibility (EMC)
This equipment has been designed and tested to fulfill applicable
standards for:
• Radio frequency em ission when installe d according to the
instructions a nd used in its intended environment.
• Immunity to electrical and electromagnetic phenomena whe n
installed according to the instructions and used in its intended
environment.
USA
This equipment has been tested using a shielded network cable (STP)
and found to comply with the limit s for a Class B digital device,
pursuant to part 15 of the FCC Rules . The se limits are design ed
to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipme nt does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipm en t in t o an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Canada
This Class B digital apparatus complies with Canad ia n ICES-003.
Europe
This digital equipment fulfills the requirements for R F emission
according to the C la ss B lim it of E N 55022.
This product fulfills the requirements for immunity according
to EN 61000-6-1 residential, commercial and light-industrial
environments.
This product fulfills the requirements for immunity according to
EN 55024 office and commercial environm ents.
Korea
이 기기는 업무용(A급) 전자파적합기기로서 판매자 또는 사
용자는 이 점을 주의하시기 바라며, 가정외의 지역에서 사용
하는 것을 목적으로 합니다.
Japan
この装置は、クラスB 情報技術装置です。この装置は、家庭
環境で使用することを目 的としていますが、この装置がラジ
オやテレビジョン受信機に近接して使用されると、 受信障
害を引き起こすことがあります。 取扱説明書に従って正し
い取り扱いをして下さい。
Safety
This product complies to EN/IEC 60950-1 and EN/IEC 60950-2
2, Safety
of Information Technology Equipment.
Support
Should you require any technical assi
stance, please contact your Axis
reseller. If your questions cannot be answered immediately, your
reseller will forward your queries through the appropriate channels to
ensure a rapid response. If you ar
e connected to the Internet, you can:
• download user documentation and software updates
• find answers to resolved problems in the FAQ database. Search
by prod uct, category, or phrase
• report problems to Axis s upport staff by logging in to your private
support area
• chat with Axis support staff (selected countries only)
• visit Axis Support at www.a x is.com/techsup/
Learn More!
Visit Axis learning center www.axis.com /academ y for useful trainings,
webinars, tutorials and g uides.
AXIS M1114–E
Table of Contents
HardwareOverview .......................................... 4
LEDIndicators .................................................. 4
AccessingtheProduct ....................................... 5
AccessfromaBrowser ........................................... 5
AccessfromtheInternet .......................................... 6
SettheRootPassword ........................................... 6
TheLiveViewPage .............................................. 7
MediaStreams ............................................. 9
HowtoStreamH.264 ............................................ 9
MJPEG ........................................................ 9
AXISMediaControl(AMC) ........................................ 9
AlternativeMethodsofAccessingtheVideoStream .................... 10
SettingUptheProduct ...................................... 12
BasicSetup .................................................... 12
FocusAdjustment ............................................... 12
BackFocusAdjustment ........................................... 12
Video ..................................................... 13
VideoStream ................................................... 13
Stream Pro fi les ................................................. 14
CameraSettings ................................................ 15
ViewArea ..................................................... 15
Overlay ........................................................ 16
PrivacyMask ................................................... 17
Live View Config ............................................ 18
PTZ(PanTiltZoom) ......................................... 20
PresetPositions ................................................. 20
GuardTour ..................................................... 20
Advanced ...................................................... 21
Detectors .................................................. 22
CameraTampering .............................................. 22
MotionDetection ............................................... 22
Applications ............................................... 25
Events .................................................... 26
SettingUpanActionRule ........................................ 27
Schedules ...................................................... 27
Recurrences .................................................... 28
Recordings ................................................. 29
RecordingList .................................................. 29
ContinuousRecording ............................................ 29
SystemOptions ............................................. 31
Security ....................................................... 31
Date&Time .................................................... 33
Network ....................................................... 33
Storage ....................................................... 38
Maintenance ................................................... 38
Support ....................................................... 39
Advanced ...................................................... 39
ResettoFactoryDefaultSettings ................................... 40
Troubleshooting ............................................ 41
CheckingtheFirmware ........................................... 41
UpgradingtheFirmware .......................................... 41
EmergencyRecoveryProcedure .................................... 41
Symptoms,PossibleCausesandRemedialActions ..................... 42
Technical Specifications ...................................... 46
PerformanceConsiderations ....................................... 48
3
AXIS M1114–E
Hardware Overview
Hardware Overview
4
5
7
8
6
1
2
3
9
1.
Network LED
2.
Status LED
3.
Power LED
4.
Iris connector
5.
Network connector
6.
Control button
7.
Zoom puller
8.
Focus p uller
9.
Screw ho lding CS ring
LED Indicators
LED
Color
Indication
Green
Steady for connection to a 100 MBit/s network. Flashes for network activity.
Amber
Steady for connection to a 10 MBit/s network. Flashes for network activity.
Network
Unlit No network connection.
Green Steady g reen for normal operation.
Amber
Steady during
startup and when restoring settings.
Status
Red
Slow flash for failed upgrade.
Green
Normal oper ation.
Power
Amber
Flashes green/amber during firmware upgrade.
Note
• The Status LED can b e configured to be unlit during normal operation. To configure, go to Setup > System Options >
Ports & Devices > LED. See the online help for more information.
• The Status LED can be configured to flash while an e vent is a ctive.
• The Status LED can be configured to flash for id entifying the unit. Go to Setup > System Options > Maintenance .
4
AXIS M1114–E
Accessing the Product
Accessing the Product
To install the Axis product, refer to the Installation Guide supplie d with the product.
The product can b e used with most operating systems and browsers. The recommended browsers are Internet Ex plore r with Windows,
Safari w ith Macintosh and Firefox with other operating systems. See
Technical Specifications, on page 46
.Toviewstreamingvideoin
Internet Exp lore r, allow install ation of AX IS Media Control (A M C ) when prompted.
The Axis product includes one (1) H.264 decoder license for viewing video streams. The license is automatically installed with AMC.
The administrator can disab le the install ation of the decoders, to prevent insta llatio n of unlice nse d copies.
Note
• Q uickTime
TM
is also supported for viewing H.264 streams.
• If your computer restricts the use of additional software components, the product can be configured to use a Java
applet for viewing Motion JPEG.
Access from a Browser
1. Start a browser (Internet Explorer, Firefox, Safari).
2. Enter the IP address or host name of the Axis prod uct in the browser’s Location/Address field. To access the product from a
Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.
If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For more information on how to
discover and assign an IP ad dress, refer to the Installation Guide.
3. Enter your user name and password. If this is the first time the p roduct is accessed, the root password mu st first be
configured; for instructions see
Set the Root Password, on page 6
.
4. The product’s Live View page appears in your browser.
Note
The controls and layout of the Live View p age may have been customized to me et specific installation requirements and
user pref er ence s. Consequently, some of the examples and functions fe
atured here m a y differ from those displayed in
your own Live Vie w page.
5
AXIS M1114–E
Accessing the Product
Access from the I nternet
Once connected, the Axis product is accessible o n your local network (LAN). To access the p roduct from the Internet you m ust
configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal fea ture , which
will attempt to automatically con fi gure the router to allow access to the product. This is enabled from Setup > System Options >
Network > TCP/IP Advanced.
For more information, please see
NAT traversal (port mapping) for IPv4, on page 35
. See also AXIS Internet Dynamic DNS Service at
www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup
Set the Root Pa ssword
To gain access to the Axis product, you must set the password for the d efault administrator user root. This is done in the Configure
Root Password dialog, which appears w hen the product is accessed for the first time.
To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS
certificate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt traffic between web browsers and servers. The
HTTPS certificate ensures encrypted exchange of information.
To set the password via a standard HTTP connection, enter it directly in the first dialog.
To set the password via an encrypted HTTPS connection, follow these steps:
1. Click Create self-signed certificate.
2. Provide the requested information and click OK.Thecertifica te is created and the pa ssword can now be set securely. All
traffic to and from the product is encrypted from this point on.
3. Enter a pa ssw ord and then re-enter to confirm the spelling. Click OK. The password has now been configured.
Note
• The default administrator user name root is permanent and cannot be deleted.
• If the password for root is lost, the product must be reset to the factory default settings. See
Reset to Facto ry Default
Settings, on page 40
.
Set Power Line Frequency
Power line frequency is set the first tim e the Axis product is ac cesse d and can only be changed from Plain Config(see
page 40
)
or by resetting the product to factory default.
6
AXIS M1114–E
Accessing the Product
Select the pow er line frequency (50 Hz or 60 Hz) used at the location of the Axis product. Selecting the w rong frequency may cause
image flickeriftheproductisusedinfluorescent light environments.
When using 5 0 Hz, the maximum frame rate is limite d to 25 fps .
Note
Power line frequency is different in different geographic regions. In the Americas, 60 Hz is usually used; most other parts of
the world use 50 Hz. Local variations may apply, always check with the local authorities.
TheLiveViewPage
The controls and layo ut of the Live V iew page may have been customized to meet specific installation requirements and user
preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View
page. T he following provides an over view of each available control.
Controls on the L ive View Page
Click View size to scale the image dow n to 800 pixels wide or to full scale. Only available in MJPEG.
Click WDR on to enable WDR in intense backlight conditions; see . Click Lightfinder Mode to enable this mode; see .
The Stream Profi le drop-down list allows yo u to select a customized or pre-programmed stream profile. Stream
profiles are configured under Video > Stream Profiles.See
Stream Profiles, on page 14
.
The Manual Trigger button is used to trigger an action rule from the Live View page; see . E nable this button
from Live V iew Config > Action Buttons.
Click Snapshot to save a snapshot of the video image. Right-click the video i m age to save it in JPEG form at on your
computer. This button is primarily intended for use when the A XI S M e d ia C o ntrol vie wer toolbar is not availab le.
Enable this button from Live View Config > Action Buttons.
AXIS Media Control viewer toolbar
The AXIS Media Control viewer toolb ar is available in Internet Exp lorer only. See
AXIS Media Control (AMC), on page 9
for more
information. The toolbar displays the following buttons:
The Play button connects to the Axis
product and starts playing a m edia stream.
The Stop button stops the media stream.
The Snapshot button takes a s napshot of the video image. The locationwheretheimageissavedcanbespecified
in the AMC Control Panel.
Click the View Full
Screen button and the video ima g e will fill the entire screen. Press ESC (Escape) on the computer
keyboard to cancel full screen view.
The Record but
ton is u s ed to record the current video stream. The location where the recording is saved can be specified
in the AMC Control Panel.
7
AXIS M1114–E
Accessing the Product
PTZ Controls
The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/ disable controls for specified users under
System Options > Security > Users.
Note
These controls are availab le if digital PTZ is e nable d in the se lecte d vie w area, see
View Area, o n page 15
.
Click the Ctrl panel button to open the PTZ control panel w hich pro vides additional PTZ controls.
User-defined buttons can also a ppear in the Control panel. See
Controls, on page 21
.
Select a PTZ preset position to steer the cam e ra view to the saved positio n. See
Preset Positions,
on p age 20
.
Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the
camera view to that position.
Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position.
The PTZ controls can be disabled under PTZ > Advanced > Controls,see
Controls, on page 21
.
8
AXIS M1114–E
Media Streams
Media Streams
The Axis product provides severa l video stream form a ts. Your requirements and the properties of your ne tw ork will determine the
type you use.
The Live View page in the product pr ovides access to H.264 and Motion JPEG vide o stre am s, and to the list of available stream profi les.
Other applications and clients can access video streams directly, without going via the Live View p age.
How to Stream H.264
The video compression standard H.264 makes good use of bandwidth, and can provide high quality video streams at less than 1 Mbit/s.
Deciding which combination of protocols and methods to use depends on your viewing requirements, and on the properties of
your network. The available options in AXIS Media Control are:
Unicast RTP
This unicast method (RTP over UDP) is used
for live uni cast video, especially w hen it is
important to always have an up-to-date video
stream, even if some images are dropped.
RTP over RTSP
This unicast method (RTP tunneled over RTSP)
is useful as it is relatively simple to configure
firewallstoallowRTSPtraffic.
RTP over RTSP over HTTP
This unicast method can be used to traverse
firewalls. Firewalls are commonly configured to
allow the HTTP protocol, thus allowing RTP to
be tunneled.
Unicasting is used for video-on-demand
transmission so that there is no video traffic
on the network until a client connects and
requests the stream.
Note that there are a maximum of 20
simultaneous unicast connections.
Multicast RTP
This method (RTP over UDP) should be used for l ive m ulticast video. The video stream is always
up-to-date, even if some images are dropped.
Multicasting provides the m ost efficient usage of bandwidth when there are large numbers of
clients viewing simultaneously. A multicast cannot however, pass a network router unless the
router is configured to allow this. It is not possible to multicast over the Internet, for example.
Note a lso that all multicast viewers c ount as one unicast viewer in the maximum total of 2 0
simultaneous connections.
AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the
AMC Control Panel, can be c hang ed and the options disabled, to suit specific requirements.
Note
H.264 is licensed technology. The Axis product includes one H.264 viewing client licens e. Installing ad ditional unlicensed
copies of the client is prohibited. To
purchase additional licenses, contact your Axis reseller.
MJPEG
This format uses s tanda rd JPEG still ima ges for the video stream. These images are then displayedandupdatedataratesufficient
to create a stream that shows constantly updated motion.
The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image qualityandaccesstoeveryimage
contained in the stream. The recommended method of accessing Motion JPEG live vid eo from the Axis product is to use the AXIS
Media C ontrol in Internet Explorer in Windows.
AXIS Media Control (AMC)
AXIS Media Control (AMC) in Internet Exp lorer in Windows is the recom m ended method of accessing live video from the Axis product.
9
AXIS M1114–E
Media Streams
TheAMCControlPanelcanbeusedtoconfigure v arious video se ttin g s. Please see the AXIS Media Control User’s Manual for more
information.
The AMC Control Panel is autom atically installed on first use, after which it can be configured. Open the AMC Control Panel from:
• Windows Control Panel (from the Start menu)
• Alternatively, right-click the video im age in Interne t Explorer an d click Settings.
Alternative Methods of Accessing the Video Stream
You can also access vide o and image s from the Axis product in the following ways:
• Motion JPEG server push (if supported by the client, F irefox, for example). This option maintains an open HTTP connection
to the brow s er and send s data as a n d when requi red , for as long as r equired.
• Still JPEG images in a browser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
• Windows M edia Player. This requires AXIS M edia Control and the H.264 decoder to be installed. The following paths
can be used:
- Unicast via RTP : axrtpu://<ip>/axis-media/media.amp
- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp
- Unicast via RTSP, tunneled v ia HTTP : axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
• QuickTime
TM
. The follo wing paths can be used:
- rtsp://<ip>/axis-media/media.amp
- rtsp://<ip>/axis-media/media.3gp
10
AXIS M1114–E
Media Streams
Note
• <ip>= IP addess
• The Axis product supports QuickTime 6.5.1 and later.
• Q uickTime adds latency to the video stream.
• It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee
this.
11
AXIS M1114–E
Setting Up the Product
Setting Up the P roduct
The Axis p roduct can be configured by users with admini stra tor or operator rights. To open the product’s Setup pages, click Setup in
the top right-hand corner of the Live View page.
• Administrators have unrestricted access to all settings.
• Operators have access to all settings except System Options
See also the online help
.
Basic Setup
Basic Setup provides shortcuts to the settings thatshouldbemadebeforeusingtheAxisproduct:
1. Users. See
page 31
.
2. TCP/IP. See
page 33
.
3. Date & Time. See
page 33
.
4. Video S tream. See
page 13
.
5. Focus. See
page 12
The Basic Setup menu can be disabled from System Options > Security > Users.
Focus Adjustment
The focus can be adjusted under Basic Setup > Focus. Follow the on-screen instructions to adjust the focus. For further information
about focus, refer to the product’s Installation Guide.
Back Focus Adjustment
If the lens is changed to a n on-sta
ndard l ens or when the focus achieved is not satisfactory, adjust the back focus as f ollow s:
1. Loosen the s cr ew that ho lds
the CS-ring. See
Hardware Ove rview, on page 4
2. Direct the cam era tow
ards an object at least 7 meters away and check that it is possible to focus the camera in both max
wide and max tele angles (adjust with the zoom puller).
3. Direct the camera towards a close object, about 3 0 cm away and check that it is possible to focus the camera in both max
wide and max tele angles (adjust with the zoom puller).
4. If it is not possible to focus the camera in step 2 or 3, adjust the CS-ring and go back to step 2.
5. Gently tighten the screw to secure the CS-ring’s position.
6. Adjust the zoom and focus position for the desired view.
12
AXIS M1114–E
Video
Video
It is possible to configure the following video features in your Axis product:
• Video stream. See
page 13
.
•Streamprofiles. See
page 14
.
• Camera settings. See
page 15
.
•Viewarea.See
page 15
.
• Overlay image. See
page 16
.
•Privacymask.See
page 17
.
Video Stream
You can define the following video stream settings from Video > Video Stream:
•Image.See
page 14
.
• H.264. See
page 14
.
•MJPEG.See
page 14
.
Pixel Count
er
The pix
el counter shows the number of pixels in an area of the image. The pixel counter is useful in situations where there is a
requirement that the image is a certain size , for e xa m p le in face recognition.
The pixel counter can be accessed from:
• Video > Video Stream.UnderPreview,clickOpen and sel ect the Show pixel c ounter op tion to enable the rectangle in
the image. Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width and Height
fields and click Apply.
13
AXIS M1114–E
Video
• The Live View page in Internet Ex plor er in Windows . Ri ght-click in the image and select Pixel counter .Usethemouse
to move and resize the rectangle.
Image
The default image settings can be configured under Video> Video Stream. Select the Im age tab.
The following settings are available:
• Resolution. Select the default resolution.
• Compression. The com p re ss ion level affe cts the image quality, bandwidth and file size of saved images; the lower the
compression, the higher the image quality with higher bandwidth requirements and larger file size s.
• Rotate image. If required, the image can be rotated.
• Mirror. If required, the image can be mirrored.
• Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be limited .
• Overlay settings.See
Overlay, on page 16
.
Click Save to apply the new settings.
H.264
H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality v ideo streams at low bit rates.
An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whereas
P-frames only contain the differences from previous frames .
The GOV length is the number of frames between two consecutive I-frames. Increasing the GOV length may save considerably on
bandwidth requirements in some cases, but may also have an adverse affect on ima
ge quality.
ThebitratecanbesetasVariable Bit Rate (VBR) or Constant Bit Rate (CBR
). VBR adjusts the bit rate according to the image
complexity, using up more bandwidth for increased activity in the image, and less for lower image activity. CB R allow s you to set a
fixed Target bit rate that consumes a predictable amount of bandwidth. As the bit rate would usually need to increase for increased
image activity, but in this case cannot, frame rate and image qua
lity are af fecte d negatively. To partly compensate for this, it is
possible to prioritize either fra m e rate or im age quality. Not setting a priority me ans that fram e r ate and image quality are equally
affected. You must save your se ttin g s before they ca n take effec t.
The current bit rate can be set to a ppear as text overlay. To do this, select the Include text check box option under Overlay
Settings and enter the m odifi er #b in t
he field.
MJPEG
Sometimes the image size is large due to low light or complex scenery. Adjusting the ma ximum frame size helps to control the
bandwidth and storage used by the Motion JPEG video stream i n these situations. Setting the frame size to the Default setting
provides consiste
ntly good image quality at the expense of increased bandwidth and s torage usage in low light. Limiting the frame
size optimizes bandwidth and storage usage, but may give poor image quality. To prevent i ncreased bandwidth and storage usage,
the ma ximum fram e size should be set to an optimal value.
Stream Profiles
Astreamprofile is a s et of pre-configured stream settings including resolution, compression, frame rate and overlay settings.
Stream profiles c a n be used:
• When setting up recording using action rules, see
Events, on page 26
.
• When setting up a continuous recording, see
Continuous Recording, on page 29
.
• In the Live View page — select the stream profile from the Stream profile drop-down list.
14
AXIS M1114–E
Video
Four pre-programmed stream pro files are availab le for quick set up. Each pre -progr amm e d profile has a des criptive na m e, indicating
its purpose. If required, the pre-programmed stream profiles can be modified and ne w customized stream profiles can be created.
To create a new profile or modify an existing profile, g o to Setup > Video > Stream Profiles.
To select a default s t re am profile for the Live View page, go to Setup > Live View Config.
Camera Settings
The Video > Camera Settings page provides access to advanced image settings for the Axis product.
Image Appearance
Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a
black and white image.
The image Brightness can be adjusted in the range 0–100, where a higher value prod uces a brighter image.
Increasing the Sharpness can increase bandwidth usag e . A sharper image might increase imag e noise especially in low light
conditions. A lower setting reduces image noise, but the whole image will appear less sharp.
The Contrast changes the re lati ve difference betwee n lig ht an d dark. It can be adjusted using the slidebar.
White Balance
White balance is used to m ake colors in the image appear the same regardless of the color temperature of the lig ht source. The Axis
product can be set to automatically identify the light source and c ompensate for its color. Alternatively, select the type of light
source from the drop -down list. For a description of ea ch available setting, see the online help
.
Exposure Settings
Configure the exposure s ettings to suit the image quality requirements in relation
to lighting, frame rate and bandwidth
considerations.
Exposure value - Click in the b ar to fine-tune the exposure.
Enable Backlight compensation - Enable this option if a bright spot of light, for example a light bulb, causes other areas in
the image to appear too dark.
Exposure zones - This settings determines which part of the image is used to calculate the exposure. For most situations, the Auto
setting can be used. For particular re
quirement, select a predefined area.
Exposure priority - When Motion
is prioritized, motion blur in the image is minimized. This can be useful for recognition of m oving
objects such as people and vehicles. How ever, prioritizing motion may cause an increase in im age noise, especially in low light
situations. W hen Low noise is prioritized, image noise is minimized. The file size is reduced, which can be useful if storage space or
bandwidth is limited
. However, prioritizing low noise ma y resu lt in a very dark ima ge, e spe ciall y in low light situations.
View Area
Avieware
a is a cropped part of the full view. The view area is treated as a vid eo source in Live View and has its own video
stream and PTZ setti ngs.
When setting up a vie w area it is recommended that the video stream resolution is the sam e size as o r sm a ller than the view area
size. Setting the video stream resolution larger than the v ie w area size implies digitally scaled up video after sensor capture,
requiring more bandwidth without adding image information.
To enable a view area, go to Video > Camera Settings and select Enable View Area.
To configure the view area:
15
AXIS M1114–E
Video
1. Go to Video > View Area.
2. Select an Aspect ratio and a Video stream resolution.
3. Use the mouse to move and resize the view area.
4. Select Enable PTZ to enable digital PTZ for the view area.
5. Click Save to save the settings.
Tip:
• The PTZ functionality is useful during installation o f the Axis product. Use a view area to crop out a specificpartof
the full view.
Overlay
Overlays are used to provide extra information, for example for forensic video analysis or d urin g product installation and
configuration. Overlays are s upe ri mposed over the video stream.
An overlay text can display the current d a te a nd time, or a text string. W hen using a text string, mod ifiers can be used to display
information s uch as the current bit rate or the current frame rate. For information about a vailable modifiers, see
File Naming &
Date/Time Formats
in the online help .
To enable overlays:
1. Go to Video > Video Stream and select the Im ag e tab.
2. To include an overlay image, select Include overlay image at the coordinates. The overlay image must first be uploaded to
the A xis product, see
Overlay Image
.
3. To include date and time, select Include date and Include time.
4. To include a text string, select Include text and enter the text in the field. Modifiers can be used, s ee
File Naming &
Date/Time Formats
in the o nline he lp .
5. Select the text color, the text backg round color and the position of the overlay.
6. Click Save.
Tomodifythedateandtimeformat,gotoSystem Options > Date & Time.See
Date & Time, on page 33
.
Overlay Image
An overlay image is a s
tatic image superimposed over the video stream. The image, for example company log o, is used to provide
extra information or to mask a part of the image.
To use an overlay image, the image must first be uploaded to the Axis product:
1. Go to Video > Overlay Image.
2. Click Browse andbrowsetothefile.
3. Click Upload.
4. Select the image to use from the Use overlay image list.
5. Click Save.
To display the overlay image:
1. Go to Video > Video Stream and select the Image tab.
16
AXIS M1114–E
Video
2. Under Overlay Settings,selectInclude overlay image at the coordinates and enter the X and Y coordinates.
3. Click Save.
For information about supported image formats, see the online help
.
Privacy Mask
A privacy mask is an area of solid color that prohibits us e rs from viewing parts of the monitored area. Privacy masks cannot be
bypassed via the VAPIX® Application P ro gramming Inte rfa ce (API).
The Privacy Mask List (Video > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates
if they are enabled.
You can add a new m ask, re-size the mask with the mouse, choose a color for the mask, and give the mask a name.
For m ore information, see the online help
Important
Adding many p rivacy masks may affect the product’s performance.
17
AXIS M1114–E
Live View Config
Live View Con fig
You can customize the Live View page and alter it to suit your requirements. It is possible to define the fo llowing features of
theLiveViewpage.
•StreamProfile. S ee
page 14
.
• Default Viewer for Browser. See
page 18
.
• Viewer Settings. See
page 19
.
• Action Buttons. These are the buttons described in
Controls on the Live View Page, on page 7
.
•UserDefined Links. See
page 19
.
Default Viewer for Browser
s
From Live View Config > Def
ault Viewer select the default method for viewing video images in your browser. The p roduct attempts
to show the video images in the selected video f orm at and viewer. If this is not possible, the product overrides the settings and
selects the best available comb ination.
18
AXIS M1114–E
Live View Config
Browser Viewer Description
AMC
Recommended viewer in Internet Explorer (H.264/Motion JPEG)
QuickTime
H.264
Java applet
A slower imaging alternative to AMC (Motion JPE G) . Requires o ne of the
following installed on the client:
• JVM (J2SE) 1.4.2 or h igher
• JRE (J2SE) 5.0 or higher
Windows Internet Explorer
Still image Displays still images only. Click the Refresh button in your bro w ser to view a
new image
Server Push
Recommended viewer for other browsers (M otion JPEG).
QuickTime
H.264
Java applet
A slower imaging alternative to Se rver Push (M otio n JPEG onl y).
Other browsers
Still image Displays still images only. Click the Refresh button in your bro w ser to view a
new image
For more inform a tion, p le as e see the online help .
Viewer Settings
To co n figure options for the vie we r, go to Live View Config > Viewer Settings.
•SelectShow viewer toolbar to display the AXIS Media Control (AM C) or the QuickTime viewer toolba r under the video
image in your browser.
• H.264 decoder installation. The administrator can d isable installation of the H.264 deco der included with AXIS Media
Control. This is used to prevent i nstallation of unlicensed c opies. Further decoder licenses can be purchased from your
Axis res eller.
•SelectEnable recording button to enable recording from the Live View page. This button is available when u sing
the AMC viewer. The record ings are saved to the location specified in the AMC Control Panel. See
AXIS Media Control
(AMC), on page 9
.
User Defined Links
To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL
to link to. W hen defining a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or
activate external devices connected to the product, or they can link to a web p age . Custom links defined as cgi links will run the
script in the b ackground, in a hidden frame. Defining the link as a web link will open the link in a new wind o w.
19
AXIS M1114–E
PTZ (Pan Tilt Zoom)
PTZ (Pan Tilt Zoom )
The PTZ me nu is available if digital PTZ (pa n, tilt and zoom) is enabl ed in the selected view area. For more information on view areas,
see
View Area, on page 15
.
Preset Positions
A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can
be accessed in several w ays:
• By selecting the preset from the Preset positions drop-down list in the Live View Page.
• When setting up action rules. See
page 26
.
• When setting up Guard Tour. See
page 20
.
To add a preset position:
1. Go to PTZ > Preset Positions.
2. Use the pan, tilt and zoom controls to steer the camera view to the desired position.
3. Enter a descriptive n am e in the Current position field.
The product can be configured to return to the Home position when the PTZ functionality has been inactive for a spe cified length
of time. Enter the length of time in the field and click Save. Set the time to z er o to prevent the product from autom atica lly
returning to the Home position.
To include the preset position name in the overlay text, go to Video,selectInclude o ve rlay text and enter the modifier #P in the field.
For more information about modifiers, see
File Naming & Date/Time Forma
ts
in the online help .
Guard Tour
Agu
ard tour displays the video stream from different preset po sitio n s, one-by-one, in a predetermined order or at random and for
configurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser.
Toaddaguardtour:
1. Go to PTZ>GuardTourand click Add.
2. Enter a descriptive name.
20
AXIS M1114–E
PTZ (Pan Tilt Zoom)
3. Specify the pause length between runs.
4. Select a n available pre se t position and click Apply.
5. Specify the View Time in seconds or minutes.
6. Specify the View Order or select the Random view order option.
7. Click Save.
To mo dify or remove guard tours, go to PTZ>GuardTour, select the guard tour in the Guard Tour L ist and click Modify/Remove.
For m ore information see the online help
.
Advanced
Controls
Panel Shortcut Command Buttons can be co nfig u red to provide direct access to comm ands issued via the VAPIX® Application
Programming Interface. The buttons will be displayed in the PTZ control panel, which is a vailable in the Live View page through
the Ctrl panel button, see
page 8
.
21
AXIS M1114–E
Detectors
Detectors
Camera Tampering
Camera Ta mp er ing can genera te an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely
defocused. To send an alarm, for example an email, an action rule must be set up.
To configure tampering:
1. Go to Detectors > Camera Tampering.
2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated. This can help p re vent f als e
alarms for known conditions that affect the image.
3. Select Alarm for dark images if an alarm should be generated if lights are dimmed or turned off, or if the lens is sprayed,
covered, or rendered severely out of focus.
4. Click Save.
To configure the pro duct to send an alarm when tampering occurs:
1. Go to Events > Action Rules.
2. Click Add to set up a new action rule.
3. Enter a Name for the action rule.
4. Under Condition,selectDetectors from the Trigger list.
5. Select Ta mpering from the list of detectors.
6. Optionally, select a schedule and set additional conditions.
7. Select the action. To send an email, select Send Notification a
nd select a Recipient from the list of de fined recipients.
Note
The While the rule is active option under Duration cannot be used with camera tampering, since camera tampering does not
have a duration and once it has been triggered it will not automatically return to its untrigge re d state .
For more information on actions rules, see
Events, on page 26
.
Motion D etection
Motion detection is used to generate an alarm w hen ever movement starts or stops in the camera view.
Motion detection is configured by d efining up to 10 Include and Exclude windows:
• Include windows —define areas where motion should be detected
• Exclude windows —define areas within an Include window that should be ignored (areas outside Include windows
are automatically ignored).
For instructions, see
Set Up Motion Detection Windows, on page 23
.
To control the number of motion detection alarms, the parameters Object Size, History and Sensitivity can be adjusted. See
Motion
Detection Parameters, on page 23
.
Once motion detection windows are configured, the Axis product can be configured to perform actions w hen motion is detected.
Possible actions include uploading images and start recording. For more information, see
Setting Up an Action Rule, on page 27
.
22
AXIS M1114–E
Detectors
Note
Using the motion detection feature may decrease the product’s overall performance.
Set Up Motion Detection Windows
To set up a motion detection Include W indow, follow these instructions:
1. Go to Detectors > Motion Detection.
2. Select the Configure Included Windows option and cl ick New. Select the new window in the list of windows and enter
a descriptive nam e.
3. Adjustthesize(dragthebottomright-handcorner) a nd the position (click on the text at the top and d
rag to the desired
position) of the window.
4. Adjust the Object Size, History and Sensitivity profile sliders (see
Motion Detection Parameters
for details). Any detected
motion within an active window is indicated by red peaks in the Activity window.
5. Click Save.
To exclude parts of the include window, select the Configure Excluded Windows and position the exclude window within the
include window.
To delete an include or exclude window , s elect
the window in the list of windows and click Del.
Motion Detection Parameters
The parameters controlling motion detection are described in the table below:
Parameter
Object Size
History
Sensitivity
Description
Object size relative to w indo w
size.
Object memory length.
Difference in lumi nance
between background and
object.
High level (100%)
Only very large objects trigger
motion detection.
An object that appears in
the window triggers motion
detectio
n for a long time
before it is considered as
non-moving.
Ordinary colored objects on
ordinary backgrounds trigger
motion detection.
Med
ium level (50%)
A large difference in luminance
is required to trigge r m otion
detection.
23
AXIS M1114–E
Detectors
Low level (0%)
Even very small objects trigger
motion detection.
An object that appears in
the window triggers motion
detection only for a very short
time before it is co nside red as
non-moving.
Only very bright objects on
a dark background trigger
motion detection.
Recommen d ed values
5–15% 60–90% 75–95%
Default values
15% 90% 90%
Note
• To trigger on small o bjects or movements, use several small motion detection window s rather than one large w indow
and s elect a low object size.
• To avoid triggering on small objects, select a high object size.
• If no objects should appear in the Include Window , select a high history level. This w ill cause motion detectio n to
trigger as long as the object is present in the w indow .
• To only detect flashing light, select a low sensitivity. In other cases high sensitivity is recomm e nded .
24
AXIS M1114–E
Applications
Applications
Third p arty ap plications can be uploaded to and installed on the Axis product. For information about available applicatio ns,
downloads, trials and licenses, go to www.axis.com/applica tions
To upl oad an application, go to Applications > Overview, click Browse to locate the file and then click Upload Package. Click on the
uploaded application’s name to open the menu options Settings, License and About.Forconfigurati on inst ructions, p le ase r efer to
the documentation provided with the application.
Most applications need a license to run. To install the license, select the License menu option. If the product is connected
to the Internet, Automatic Installation appears in the web page. If the product is not connected to the Internet, go to
www.axis.com/ applications to acquire a Li cens e key. You will need a license code a nd the product’s serial number (found on the label
and under System Options > Support > System Overview) to receive a license key.
Installed Applications lists installed applications with informa tion about the ver sion a nd the ve ndor , the status of the applica tion
(running or not r unning), and information about the license.
Use the Start and Stop buttons to start and stop the a pplica tion.
To generate a log fi le for the application, select the application and click Log.
Note
It is recommended to run one application at a tim e. Avoid running applications when motion detection is active.
25
AXIS M1114–E
Events
Events
The Axis product can be configure d to perform actions whe n di ffe rent e ven ts occur, for example, start a rec ord ing w he n motion is
detected. The set of conditions that defines how and when the action is triggered is called an Action Rule.
Available Action Rule triggers and conditions include :
• Applications — use installed applications to trigger the rule, see
Applications, on page 25
.
• Detectors
- Motion Detection — trigger the rule when motion is detected, see
Motion Detection, on page 22
.
- Tampering — tr igge r the rule wh en tampering is detected , se e
Camera Tampering, on page 22
.
• Hardware
- Network — trigger the rule if network conne cti on is lost or restored.
• Input Signal
- Manual Trigger — trigger the rule using the Manual Trigger button in the Live View page, see
Controls on the
Live View Page, on page 7
. This can for example be used to valida te actions during pro duct installation
and configuration.
• PTZ
- Moving — trigger the rule when the cam era view m oves due to a PTZ operation. This can for example be used
as an additi onal condition to pre vent an action rule triggered by motion detection to record video while the
camera view m oves due to a P TZ operation.
- Preset Reached —triggertherulewhenthecamerastopsatapresetposition.Thiscanbeforexamplebeused
with the Send Images action to upload images from the preset positio n.
• Storage
- Available — trigger the rule when the storage device is unm ounted or removed. This can for example be
used to send maintenance no tifications.
- Full — trigger the rule when the
storage device is full. Under normal operation, the oldest recordings will be
overwritten to prevent the storage device from becoming full.
- Locked — trigger the rule if the storage device is locked (write protected).
• System
- System Initializing — trigge r the rule when the product is being started. This can for exam p le be used to send a
notification when the pro duct restarts.
• Time
- Recurrence — trigger the rule periodically, see
Recurrences, on page 28
. This can for example be used to
upload an image eve ry 5 minutes.
- Use Schedule — trigger the rule according to the selected schedule, see
Schedules, on page 27
.
Available actions include:
• PTZ Control
- Preset Position — go to a preset position.
- Guard Tour — start a guard tour, see
Guard T our, on page 20
.
26
AXIS M1114–E
Events
• Record Video — record video to a selected storage.
• Send Images —sendimagestoarecipient.
• Send Notifications —sendanotification message to a recipient.
• Status LED — flash the LED indicator. This can for example be used to validate triggers such as motion detection during
product installation a nd configuration.
Setting Up an Action Rule
An action rule defines the conditio ns that must be met for the product to perform an action, for example record video or send email
notifications. If mu ltiple conditions are defined , all must be met to trigger the action.
The following example describes how to set up an action rule to record video to a network share if there is movement in the
camera’s field of view.
Set up motion detection and add a network share:
1. Go to Detectors > Motion Detection and configure a m o tion detection w indow , s ee
page 23
2. Go to System Options > Storage and set up the network share, see
page 38
.
Set up the action rule:
1. Go to Events > Action Rules and click Add.
2. Select Enable rule and enter a descriptive name for the rule.
3. Select Detectors from the Trigger drop-down list.
4. Select Motion Detection from the drop-down list. Select the motion detectio n windo w to use.
5. Optionally, s el ect a Schedule and Additional conditions,seebelow.
6. Under Actions, select Record Video fro m the Ty pe drop-down list.
7. Select a Stream profile and configure the Duration settings as describ ed below .
8. Select Network Share from the Storage drop-down list.
To add additional criteria, s e lect the Additional conditions option and add additional triggers. To prevent an action from being
triggered repeatedly, a Wait at least time can b e set. Enter the time in hours, minutes and seconds, during w hich the trigger
should be ignore d before the action rule ca n be activated again.
The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time
and/or Post-trigger time and enter the number of seconds. When W hile the rule is active is enabled and the action is triggered
again during the post-trigger time, the recording time will be extended w ith another post-trigger time period.
For m ore information, see the online help
.
Schedules
Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside
office hours. Use one of the predefined schedules or create a new schedule as described below .
To create a new schedule:
1. Go to Events > Schedules and click Add.
2. Enter a descriptive name and the information needed for a daily, weekly, mo nthl y or yea rly s ched ule.
3. Click OK.
27
AXIS M1114–E
Events
To use the schedule in an Action Rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page.
Recurrences
Recurrences are use d to trigger Action Rules repeatedly, for ex am ple every 5 m inutes or every hour.
To set up a recurrence:
1. Go to Events > Recurrences and click Add.
2. Enter a descripti ve nam e and recurrence pattern.
3. Click OK.
To use the recurrence in a n Action Rule, first se lect Time from the Trigger drop-do wn list in the Action Rule Setup page and
then select the recurrence from the second drop-down list.
To modify or remove recurre nces, sele c t the recurrence in the Recurrences List and click Modify or Remove.
28
AXIS M1114–E
Recordings
Recordings
TheAxisproductcanbeconfigured to record video continuously or according to an action rule:
• To start a continuous recording, see
page 29
.
• To set up action rules, se e
page 27
.
• To access recordings, see
Recording List, on page 29
.
•Toconfigure camera controlled storage, see
Storage, on page 38
.
Recording List
Recorded videos are listed on the Recordings > List page. The list shows each recording’s start date and time, duration and the
event that triggered the re cordin g.
To play or download a recording, follow these steps:
1. Go to Recordings > List.
2. Use the filter to narrow the list of recordings. Enter the desired filter criter ia and click Filter. Some filte rs may take
a long time to complete.
3. Select the recording.
4. Click Play to play the recording, or click Download to download the recording.
Multiple recordings can be downloaded at the sam e time . Select the r ecord ings and click Download. The downloaded file is a zip fi le
containing a minimum of three files, of which the Matroska (mkv) filesaretheactualrecordings.The recordings are time-stamped
with the date and time they w ere dow nloaded (tha t is, not the date the
recordings were made).
Note
To play record ings in W indow s Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Spl itter
can be downloaded from www.axis.com/techsup/software
For detailed r ecor ding and video information, select a recording an d click Properties.
To remove a recording, select the r ecord ing and click Remove.
Continuous Recording
The Axis product can be configured to continuously save video to a storage device. See
Storage, on page 38
for more information
about storage devices. To prevent the d isk from becoming full, it is recommended to configure the dis k to automatica lly remove
old recordings.
To start a continuous recording, follow these steps:
1. Go to Recordings > Continuous.
2. Select Enabled.
3. Select type of storage device from the Disk list.
4. Select a Stream profile to use for continuous recordings.
5. Click Save to sa ve and start the recording.
29
AXIS M1114–E
Recordings
Note
If a new stream profile is selected while a recording is ongoing, the recording will be stopped a nd saved in the recording list
and a new recording with the new stream profile will start. All previous continuous recordings will remain in the recording
list until they are removed manually or through autom a tic removal of old recordings.
30
AXIS M1114–E
System Options
System Options
Security
Users
User access control is enabled by default and can be configured under System O ptions > Security > Users. An administrator can
set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means
that anybody may access the Live View p age.
The user list displays a uthorize d users and us e r groups (access levels):
Viewer - Access to the Live View page
Operator - Access to the Live View page and to all settings except System Options
Administrator - Unrestricted access to all settings; can add, modify and remove other users.
Under HTTP/RTSPPasswordSettings, select the type of password to allow. You may need to allow unencrypted passwords if there
are viewing clients that do not support encryption, or if you upgraded the firmware and existing clients support encryption but need
to log in again and be c onfiguredtousethisfunctionality.
Under User Settings, select the Enable anonymous viewer login option to allow anonymous users access to the Live V iew page.
Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls.
Deselect the Enable Basic Setup option to hide the Basic Setup menu. Basic Setup provides quick access to settings that should be
made before using the Axis prod uct.
ONVIF
ONVIF (Open Network Video Interface Forum) is a glob al interface standard that ma kes it easier for en d u s er s, integrators, consultan ts ,
and manufactur ers to take advantage of t he possibilities of fer ed by network video technology. ONVIF ena bles interoperablity between
different vendor products, increased flexibility, red
uced cost and future-proof systems.
By creating a user you automaticall
y e nable ONVIF communication. U se the user name and password with all ONVIF communication
with the product. For more information see www.onvif.org
IP Address Filter
IP address filtering is enabled on the System Options > Security > IP Address F ilter page. Once enabled, the listed IP address are
allowed or denied acces
s to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
The administr
ator can add up to 256 IP address entries to the list (a single entry can contain multiple IP addresses).
HTTPS
HTTPS (HyperTe xt Transfer Protocol over Se c ure Socket Layer, or HTTP over SSL) is a web protocol providing encrypted browsing.
HTTPS can also be used by users and clients to verify that the correct device is b eing accessed. The security leve l provided by
HTTP
S is considered a dequate for most commercial exchanges.
The Axis product can be configur ed to require HTTPS when users from d iffe re nt user groups (administrator, operator, viewer) connect.
To use HTTPS, an HTTPS certificate must first be installed. Go to System Options > Security > C ertificates to install and manage
certificates. See
Certificates, on page 32
.
To enable H TTPS on the Axis product:
1. Go to System Options > Security > HTTPS
31
AXIS M1114–E
System Options
2. Select an HTTPS certificate from the list of installed certificates.
3. Optionally, click Ciphers and select the encryption algorithms to use for SSL.
4. Set the HTTPS Connection Policy forthedifferentusergroups.
5. Click Save to enable the settings.
To access the Axis product via the desired protocol, enter https:// or http:// in the address field in a browser.
The HTTPS port can be changed on the System Options > Network > TCP/IP > A dvanced page.
IEEE 802.1X
IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network
devices. IEEE 802.1X is based on EAP (Extensible Authentication P rotocol).
To access a network protected by IEEE 802.1X, devices must be authenticated. The authentication is performed by an authentication
server, typically a RADIUS server, examples of which are FreeRADIUS and Microsoft Internet Authentication Service.
In Axis implementation, the Axis product and the authentication server identify t hem s el ve s w ith digital certificates using EAP-TLS
(Extensible Authentication Protocol - Transport Layer Security). The certificates are provided by a Ce rtification Authority (CA).
You need:
•aCAcertificate to authenticate the a uthentica tion server
• a CA-signed client certificate to authenticate the A xis product.
To crea te and install certificates, go to System Options > Security > Certificates.See
Certificates, on page 32
.ManyCAcertificates
are preinsta lled.
To allow the product to access a network protected by IEEE 802.1X:
1. Go to System Options > Security > IEEE 802.1X.
2. Select a CA Certificate and a Client Certificate from the lists of ins talle d certificates.
3. Under Settings, select the EAPOL version and provide the EAP identity associated with the client certificate.
4. Check the box to enable IEEE 802.1X and c lick Save.
Note
For authentication to work properly, the date and time settings in the Axis product should be synchronized with an NTP
server. See
Date & Time, on page 33
.
Certificates
Certificates are used to authenticate devices o n a network. Typical a pplications includ e encrypted web brow sing (HT TPS), network
protection via IEEE 802.1X and secure upload of images and notification messages for example via email. Two types of certificates
can be used with the Axis product:
Server/Client certificates - to authenticate the Axis product
CA certificates - to authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is
connected to an IEEE 802.1X protected netwo rk.
Note
Installed certificates, except preinstalled CA certificates, will be deleted if the product is reset to factory default. Preinstalled
CA certificates that h a ve bee n delet ed will be reinstalled.
A Server/Client certificate can be self-signed or issued by a Certificate Authority (CA ). A self-signed certificate offers limited
protection and can be used before a CA-issued certificate has been obtained.
32
AXIS M1114–E
System Options
To install a self-s ign e d c e rtificate:
1. Go to System Options > Security > Certificates.
2. Click Create self-signed certificate an d provide the requested information.
To create a nd install a CA-signed certificate:
1. Create a self-signed certificate as described above.
2. Go to System Options > Security > Certificates.
3. Click Create certificate signing request and provide the requested information.
4. Copy the PEM-formatted request and send to the CA of your choice.
5. When the signed certificate is returned , click Install certificate and upload the certificate.
Server/Client certificate s c an be installed as Certificate from signing request or as Certificate and private key.SelectCertificate
and private key if the private key is to be upload as a separate file or if the certificate is in PKCS#12 format.
The Axis p roduct is shipped with several preinstalled CA certificates. If required, additional CA certificates can be ins talle d:
1. Go to System Options > Security > Certificates
2. Click Install certificate and upload the certificate.
Date & T ime
The Axis product’s date and time s ettings are configured under System Options > Date & Time.
Current Server Time displays the current date and time (24h cl
ock). The time can be displayed in 12h clock in the text overlay (see
below).
To change the date and time setting s, select the preferred Time mode under New Server Time:
• Synchronize with computer time sets date and time according to the computer’s clock. With this op tion, date and
time are set once and w ill not be upd ated automatically.
• Synchronize with NTP Server o btains date and time from an NTP server. With this option, date and time settings are
updated continuously
. For information on NTP se ttin g s, see
NTP Configuration, on page 35
.
If using a host na
me for the NTP server, a DNS server must be configured . See
DNS Configuration, on page 34
.
• Set m anual
ly allow s you to manually set date a n d time.
If us
ing a n NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving
time changes.
The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the
predefined formats or see
File Naming & Date/Time Formats
in the online help for information on how to create custom date and
time formats. To include date a nd time in the overlay text, go to Video and select Include date and Include time.
Network
Basic TCP/IP Settings
The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version
must always be enabled.
33
AXIS M1114–E
System Options
IPv4 Address Confi guration
By default, the Axis p roduct is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are
configured under System Options > Network > TCP/IP > Basic.
DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of
IP addresses. DHCP should only be enabled if using dynamic IP address notification, or if the DHC P can update a DNS server. It is
then possible to access the Axis p roduct by name (host name).
If DHCP is enabled and the product cannot be accesse d, run AXIS IP Utility to search the netwo rk for connected Ax is products, or reset
the product to the factory default settings (see
page 40
) and then perform the installation again.
To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.
IPv6 Address Confi guration
If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router.
To enable IPv6, go to System O ptions > Network > TCP/IP > Basic. Other settings for IPv6 should be configured in the network router.
ARP/Ping
The IP address can be set using ARP and Ping . For instructions, see the product’s Installation Guide.
ARP/Ping is enabled by defa ult. To disable, uncheck the box under System Options > Network > TCP/IP > Basic.
The ARP/ Ping service is au tomatically disabled two minutes after the product is started, or as soon as an IP address is set. To r eset the
IP address, the product must be restarted to activate ARP/Ping for an additional two minutes.
Pinging the product is still possible when this service is disabled.
AXIS Video Hosting System (AVHS)
AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from
any location. For more information and help to find a local AVHS Service Provid
er go to www.axis.com/hosting
AVHS is enabled by d efa u lt. The settings are configured under System O
ptions>Network>TCPIP>Basic.
One-click enabled - Press the product’s contr
ol button (see
Hardware Overview, on page 4
) to connect to an AVHS service o ver the
Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS s ervice. If the product is not
registered within 24 hours from when the button is pressed, the product w ill disconnect from the AVHS service.
Always - The Axis product will constantly attempt to connect to the AVH S service over the Internet. Once registered the product will
stay connected to the s ervice. Thi
s option can be used w hen the product is already installed and it is not convenient to use the
one-click installa tion.
AXIS Internet Dynamic DNS Service
AXIS Internet Dyna
mic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.ne t
To register th
e Axis produ ct with AXIS Inte rnet Dynamic DNS Service, go to System O ptions > Network > TCP/IP > Basic.Under
Services, click the AXIS Internet Dynam ic DNS Service Settings button (requires access to the Internet). The domain name currently
registered at AXIS Internet Dynamic DNS serv ice for the product can at any time be removed.
Advanced TCP/IP Settings
DNS Configuration
DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are configured under System
Options > Network > TCP/IP > Advanced.
34
AXIS M1114–E
System Options
Select Obtain D N S server a ddres s via DH CP to use the DNS settings provided by the DHCP server.
To make manual settings, select Use the following DNS server address and specify the following:
Domain name - Enter the domain(s) to search for the h ost name used by the Axis pro duct. Multiple domains can be separated by
semicolons. The ho st name is always the firstpartofafullyqualified domain name, for example, myserver is the host na m e in the
fully qualified domai n name myserver.mycompany.com where mycompany.com is the domain name .
Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS server s. The secondary DNS server is
optional a nd will be used if the primary is unavailable.
NTP Configuration
NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are configured under
System Options > Network > TCP/IP > Advanced.
Select Obtain NTP server address via DHCP to use the NTP setting s provided by the DHCP server.
To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server.
Host Name Configuration
The Axis product can be accessed using a host name instead of an IP address. The host nam e is usually the same as the assigned DNS
name. The host name is configured under System Options > Network > TCP/IP > Advanced.
Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4.
Select Use the host name to set the host name manually.
Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes.
For m ore information, see the online help
.
Link-Local IPv4 Address
Link-Local Address is enabled by default and assigns the Axis product an additional IP address whichcanbeusedtoaccess
the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static
or DHCP-supplied IP address at the same tim e.
This function can be disable d under System Options > Network > TCP/IP > Advanced.
HTTP
The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the
default setting, w hich is 80, any port in the range 1024–65535 can be used.
HTTPS
The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > A dvanced. In addition to
the default setting, which is 443, any port in the range 1024–65535 can be used.
To enable HTTPS , go to System Options > Security > HTTPS. For more inf o rm a tion, see .
NAT traversal (port mapping) for IPv4
A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding
network traffic from the private network to the “outside”, that is, the Internet. Security on the private network (LAN ) is incre ased
since m ost routers are pre-configured to stop attempts to access the private network (LAN) from the public network (Internet).
35
AXIS M1114–E
System Options
Use NAT traversal w he n the Axis product is located on an intranet (LAN) and you wish to make it available from the other
(WAN) side of a NAT router. W ith NAT traversal prope rly configured, all HTTP traffic to an external HTTP port in the NAT router
isforwardedtotheproduct.
NAT traversal is configured under System Options > Network > TCP/IP > Advanced.
Note
• F or NA T tra ve rs al to work, this m ust be sup porte d by the router. The router m u st also support UPnP
TM
.
• T he router has many diffe re nt names: “NAT router”, “Netwo rk router”, “Internet Gateway”, ”Broadband router”, “Broadband
sharing device” or “Home firewall” but the essential purpose of the device is the same.
Enable/Disable - When enabled, the Axis product attempts to configure port mapping in a NAT router on your network, using U PnP
TM
.
Note that UPnP
TM
must be enabled in the product (see System O ptions > Network > UPnP).
Use manua lly selected NAT router - Select this option to manually select a N AT router and enter the IP ad dress f or the router in
the field. If no router is specified, the pro duct automatically searches for NAT routers on yo ur network. If more than one router is
found, the default router is selected.
Alternative HTTP port - Select this option to manually define an external HTTP port. Enter the port number in the field. If no port is
entered he re, a port number is a utom a tically selected when NAT traversal is enabled.
Note
• An alternative HTTP port can be used or be active even if NAT traversal is disabled. This is useful if your NAT router does
not support UPnP and you need to manually configure p ort forwarding in the N A T route r.
• If you atte m pt to manual ly enter a port that is already in use, another available port is automatically selected .
• When the p ort is selected automatically it is displayed in this field. To change this, enter a new port number and click Save.
FTP
The FTP server running in the Axis product enables up load of new firmware, u se r applications, etc. The FTP server can be disabled
under System Options > Network > TCP/IP > Advanced .
Note
This FTP serve r has nothing to do with the product’s ability to transfer images via FTP to other l ocations and servers.
RTSP
The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be
changed under System Options > Network > TCP/IP > Advanced. The default port is 554.
Note
H.264 video streams will not be available if the RTSP server is disabled.
SOCKS
SOCKS is a networking proxy protocol. The Axis product can b e configured to use a SOCKS server to reach networks on the other
side of a firewall or proxy server. This functionality is useful if the A xis product is located on a local network behind a firewall, and
notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
SOCKS is configured under System Options > Network > SOCKS. For more informatio n, see the online help
.
QoS (Quality of Service)
QoS (Quality of Service) guarantees a certain level of a specified resource to selected traffic on a network. A QoS-aware network
prioritize
snetworktraffic and provides a gre ater network reliability by controlling the amount of ba ndwi dth an application may use.
The Q oS
settings a re configured under System O ptions > Network > QoS. Using DSCP (Differentiated Services Codepo int) values, the
Axis product can mark the following types of traffic: live video, event/ala rm traffic and management traffic.
36
AXIS M1114–E
System Options
SMTP (email)
To send email messages from the Axis pro duct via SM TP (Simple Mail Transfer Protocol), an SMTP mail server must be set up. This
is done under System Options > Network > SMTP (email).
Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the fields provided . A From
email address is also required. If the mail server requires authentication, check Use authentication to log in to this server and enter
the necessary information.
SNMP
The Simple Network Ma nag ement Protocol (SNMP) a llow s remote management of network devices. An SNMP community is the
group of devices and management station running SNMP. Community names are used to identify groups.
The Axis product can be configured to support SNMP on the System Options > Network > SNMP page.
Depending on the level of security required, select the version on SNMP to use.
SNMP v1/v2 provides the lowest level of security. The community name can be specified as a p assw ord for read or read/write
access to all supported SNMP devices. The default passw ord for the Read community is public and the default password for the
Write community is wr ite.
Note
If HTTPS is enabled, SNMP v1 and SNMP v2c should be disab led.
Traps for SNMP v1/v2 are used by the Axis product to send m e ssage s to a mana gement system on important events and status
changes. Check Enable traps and enter the IP ad dress where the trap message should be sent and the Trap community that
should receive the message.
The following traps are available:
•Coldstart
•Warmstart
•Linkup
• Authentication failed
SNMP v3 provides encryption and secure passwords. To use traps w ith SNMP v3, an SN MP v3 management application is required.
To use SNMP v3, HTTPS must be enabled, see . To enable SNMP v3, check the box and provide the initial user password.
Note
The initial password can only be set once. If the p assword is lo st, the Axis prod uct must be reset to factory default, see
Reset to Factory Default Settings, on page 40
.
UPnP
TM
The Axis p ro duct includes support for UPnP
TM
.UPnP
TM
is enabled by default and the product is automatically detected by operating
systems and clients that support this protocol.
UPnP
TM
can be disable d under System Options > Network > UPnP
TM
.
RTP/H.264
The RTP port range and multicast settings are configured under System Options > Network > RTP.
The RTP port range defines the range of ports from which the video ports are autom atically selected. For mu lticas t streams, o nly
certain IP addresses and port numbers should be used.
Select Always M ulticast Video to start multicast streaming without opening an RTSP session.
37
AXIS M1114–E
System Options
Bonjour
The Axis p roduct includes support for Bonjour. Bonjo ur is enabled by default and the produ ct is automatically detected by operating
systems and clients that support this protocol.
Bonjour can be disabled under System Options > Network > Bonjour.
Storage
Network Share
Network share allow s you to add network storage such as a NAS (Network Attached Storage) or any server that uses CIFS (Common
Internet File System) and use them for storage of recordings.
To add a network share:
1. Go to System O ptions > Storage.
2. Click Network Share.
3. Enter the IP address, DNS or Bonjour name to the host server in the Host fi eld.
4. Enter the name of the share in the Share field.
5. If required, select The share requires login and enter the user name and password.
6. Click Connect.
To clear all recor dings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools.
To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings,selectRemo ve recordings
older than and select the number of days or weeks.
To stop w riting to the share and protect recordings from being removed, select Lock under Recording Settings.
Maintenance
The Axis product provides several maintenance functions. These are available under System Options > Maintenance.
Click Restart to perform a co rrect restart if the Axis product is not behaving as expected. This will not affect any of the current
settings.
Click Restore to reset most settings to the factory defau lt values. The following settings are not affected:
• the boot pro tocol (DHCP or static)
• the static IP addr ess
• the default router
• the subnet mask
•thesystemtime
• the IEEE 802.1X settings
• the focus position
Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The
Axis product can also be re se t to factory default using the c ontrol button, see
Reset to Factory Default Settings, on page 40
.
To identify the p roduct or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours.
This can be useful for identifying the p roduct among other products installe d in the same locati on.
38
AXIS M1114–E
System Options
For information about firmware upgrade, se e
Upgrading the Fi rm ware, on page 41
.
Support
Support Overview
The System Options > Support > Support Overview page provides information on troubleshooting and contact information,
should you require technical assistance.
See a lso
Troubleshooting, on page 41
.
System Overview
To g et an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that
can be found here includes firmware version, IP ad dress, network and security settings, event settings, image settings and recent log
items. Many of the captio ns are links to the proper Setup page.
Logs & Reports
The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis a nd troubleshooting. If
contacting Axis Support, please provide a valid Server Report with your query.
System Log - Provides information about system events.
Access Log - L ists a ll failed attempts to access the product. The Access Log ca n a lso be configured to list all connections to the
product (see below).
Server Report - Prov ides information about the product status in a pop-up window. The Access Log is automatically included
in the Server Report.
You can view or dow nload the server report. Downloading the server report creates a .zip file that contains a complete server report
text file in U TF–8 f orm a t. Select the Include snapshot w ith default image settings option to include a snapshot of the product’s
Live View that also shows the settings specified under Video Stream > Im age >Image Appearance. The server rep o rt .zip file should
always be included when contacting support.
Parameter List - Shows the prod uct's parameters and their current settings. This may prove useful when troubleshooting or
when contacting Axis Support.
Connection List - Lists a ll clients that are currently a c ce s sing media stream s.
Crash Report - Ge nerate s an archive wi th debugging inform a tion. The report takes several minutes to generate.
The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Configuration.
The Access Log can be c
onfigured to list all connections to the product (select Critical, Warnings & Info). If required, a different log
level can be used w he n sending emails.
Advanced
Scripting
Scripting allow s experienced users to customi ze and use their o wn scripts.
NOTICE
Improper use may cause unexp ected behavio r and loss of contact with the Axis product.
Axis strongly recomm ends that you do not use this function unless y ou understand the consequences. Axis Support does not provid e
assistance for proble m s wi th customized scripts.
39
AXIS M1114–E
System Options
To open the Script Editor, go to System Options > Advanced > Scripting. It is recommended to create a backup file before
customizing the sc r ipts. If a script causes problems , reset the product to its factory default settings, see
page 40
.
For more information, see www.axis.com/developer
File Upload
Files, for example web page s and images, can be uploaded to the Axis product a nd used as custom settings. To up load a file , go
to System Options > Advanced > File Upload.
Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the
selected user group (viewer, operator or administrator) for the uploaded file.
Plain Config
Plain Config is for advanced users with experience of A xis product configuration. Most parameters can be set and modified from this
page. Help is available from the standard help pages.
To open Plain Config, go to System Option s > Advan ced > Plain Config.
Reset to Factory Default Settings
This will re se t all parameters, including the IP addr es s, to the factory default settings :
1. Disconnect pow er from the product.
2. Press and hold the Control button and reconnect power (see
Hardware Overview, on page 4
).
3. Keep the Control button pressed for about 15 seconds until the Status indicator flashes amber.
4. Release the Control button. The process is complete after about 1 minute (when the Status indicator turns green). The
product has been reset to the factory default settings. The default IP address is 192.168.0.90
5. Re-assign the IP address.
It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance.
40
AXIS M1114–E
Troubleshooting
Troubleshooting
Checking the Firmware
Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem
should be to check the current firmware version. The latest version may contain a correction that fixesyourparticularproblem.The
current firmware vers ion in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
Upgrading the Firmware
When you upgrade the product with the latest firmw a re fr om Axis website, the product receives the late st functiona lity available.
Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware.
To upgrade, follow these instructions:
1. Save the firmware file to your computer. The latest version of the firmware is a vailable free of cha rge from Axis website
at www.axis.com/techsup
2. Go to Setup > System Options > Maintenance in the products web pages.
3. Under Upgrade Server, c lick Browse and locate the file on your computer. Click Upgrade.
After starting the upgrade process, a lways wait at least 5–10 minutes before restarting the product, even if you suspect the
upgrade has failed.
AXIS Camera Management can be us ed f or m u ltiple upgrades. Se e w ww.axis.com for more information.
Note
• Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.
•Preconfigured and customized settings are saved when the firmware is upgraded
(providing the features are available in
the new firmware) although this is not guaranteed b y Axis Com m unicatio n s AB.
Emergency Recovery Procedure
If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status
ind
icator indica tes a failed up grade. To recover the product, follow the steps below. The serial number is found on the product’s label.
1. In UNIX/Linux, type the following from the com m and line:
41
AXIS M1114–E
Troubleshooting
arp -s <IP address> <serial number> temp
ping -s 408 <IP address>
In Windows, type the following from a command/DOS prom pt (this may require that you run the command prom pt as
an admin istra tor):
arp -s <IP address> <serial number>
ping -l 408 -t <IP address>
2. If the product does not reply in 30 seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.
3. Open a browser and type in the product’s IP address. In the page that appears, use the Browse button to select the upgrade
file to use. Then click Load to restart the upgrade process.
4. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status
indicator.
5. Reinstall the product, refe rring to the Installation Guide.
If the emergency recovery procedure does not get the product up and running again, contact A xis support at www.axis.com/techsup/
Symptoms, Possible Ca uses and Remedial Actions
Problems setting the IP address
When using ARP/Ping
Try the installation again. The IP address must be set within two minutes after power has been
applied to the product. Ensure the Ping length is set to 408. See the Installation Guide for
detailed instructions.
The product is located on a
different su bnet
If the IP address intended for the product and the IP address of the computer used to access the
product are located on different subnets, you will not be able to set the IP address. Contact your
network administrator to obtain an IP add ress.
The IP address is be ing used
by another device
Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS
window, type ping and the IP address of the product:
•Ifyoureceive:Reply from <IP address>: bytes=32; time=10...
this means that the IP address may already be in use by another d evice on the network.
Obtain a new IP address from the network administrator and reinstall the product.
•Ifyoureceive:Request timed out, this m eans that the IP address is available for
use with the Axis product. Check all cabling and reinstall the product.
Possible IP address c onflict
with another device on the
same subnet.
The static IP address in the Axis product is used before the DHCP server s ets a dynamic ad d ress .
This means that if the same default static IP addressisalsousedbyanotherdevice,theremay
be pro blems accessing the product.
The product cannot be accessed from a browser
Cannot log in
When HTTPS is enabled, ensure that the correct proto col (H TTP or HTTPS) is used when attempting
to log in. You m
ay need to manually type http or https in the browser’s address field.
If the pa s
sword for root is lost, the product m ust be reset to the factory defa ult settings. See
Reset to Factory Default Settings, on page 40
.
42
AXIS M1114–E
Troubleshooting
The IP address has been
changed by DHCP
If the product and the client are on the same network, run AXIS IP U tility to locate the product.
Identify the product using its model or serial number.
Move the Axis product to an isolated netwo rk, or to one with no DHCP or BOOTP server. Set the IP
address again, using AXIS IP U tility or ARP/Ping (see the Installation Guide). Open the Setup pages
and disabled DHCP in the TCP/IP settings. Return the product to the main network. The product
now has a fixed IP address that will not change.
Certificate error when using
IEEE 802.1X
For authentication to work properly, the date and time settings in the Axis product should be
synchronized with an NTP server. See
Date & Time, on page 33
.
The product is accessible locally but not externally
Router configuration To co nfig ure your router to allow incoming data traffic to the Axis product, enable the NAT-traversal
feature which will attem pt to automatically configure the router to a llow acce ss to the A xis
product, see
NAT traversal (port mapping) for IPv4, on page 35
. The router must support UPnP
TM
.
Firewall protection
Check the Internet firew all with your network administrator.
Default routers required
Check if you need to configure the router settings.
Problems with the H.264 format
No H.264 displayed in the
client
Check that the relevant H.264 connection methods and correct interface are enable d in the AMC
Control Pa n el (s treaming tab). See
AXIS Media Control (AMC), on page 9
.
In the AM C Control Panel, select the H.264 tab and click Set to default H.264 decoder.
Check that R TSP is enabled under System Options > Network > TCP/IP > Advanced.
No multicast H.264
displayed in the cl ient
Check with your network administrator that the multica st addresses used by the Axis product
arevalidforyournetwork.
Check with your network administrator to see if there is a firewall preventing viewing.
Multicast H.264 only
accessible by local clients
Check if your router supports multicasting, or if the router set
tings between the client and the
product need to be configu red . The TTL (Time To Live) value may need to be increa se d.
Poor rendering of H.264
images
Color depth set incorrectly on clients. Set to 16–bit or 32–bit color.
If text overlays are blurred, or if there are other rendering problems, you may need to enable
Advanced Video Rendering from
the Video tab in the AMC Control Panel.
Ensure that your graphic
s card is using the latest driver. The lat est drivers can usually be
downloaded from the manufacturer’s w eb site.
Color saturation is d iffe re nt
in H.264 and Mo
tion JPE G
Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more
information.
Lower frame rate than
expected
Reduce the number of a pplications running on the client computer.
Limit the number of simultaneous viewers.
Check with the network administrator that there is enough band wid th ava ila ble.
Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only
key frames.
Lower the image resolution.
43
AXIS M1114–E
Troubleshooting
Why do I not get maximum
frames per second?
See
Performance Considerations, on p age 48
.
The max imum frame s per se cond is dependent on the utility frequency (60/50 Hz) of the Axis
product. S ee
Technical Specification s, on page 46
.
Image degeneration
Decrease the GOV length. Go to Video > Video Stream and select the H.264 tab to modify the
GOV length.
Status and Network indicator LEDs are flashing red rapidly
Hardware failure
Contact your Axis reseller.
Status indicator LED is flashing red and the product is inaccessible
A firmw are upg rade h a s
been interrupted or the
firmware has otherwise been
damaged
See
Emergency Recovery Procedure, on page 41
.
No images displayed on web page
Problems with AXIS Media
Control (
Internet Explorer
only
)
To enable the updating of video images i n Internet Explorer, set the brow ser to allow ActiveX
controls. Also, make s u re tha t AXIS Media Control is installed on your computer.
Installation of additional
ActiveX component
restricted or prohibited
Configure the Axis product to use a Java applet for updating video images in Internet Explorer. Go
to Setup > Live View Config and select Java applet under Default viewer.
Video and image problems, general
Image too dark or too light
Check the video stream and camera settings under Setup > Video > Video Stream and Setup >
Video > Camera Settings.
Missing images in uploads This can occur when tr ying to use a larger image buffer than is actually available. Try lowering
the fra me rate or the upload period.
Slow image update Configuring pre-buffe rs , m oti on de tection, high-resolution ima g es o r hig h fr am e ra tes w il l affe ct
the p er forma n ce of the Axis product.
Poor performance Poor performance may be caused by heavy netw ork traffic, multiple users a ccessing the product,
low performance clients, use of features such as motion detection, event handling or uploaded
applications.
Poor quality snapshot images
Screen incorrectly
configured on your computer
Configure your screen to show at least 65000 colors, that is, at least 1 6 bits. Using only 16 or 256
colors will produce dithering artifacts in the image.
Overlay image is not displayed
Incorrect size or location of
overlay image
The overlay imag e may have been po sitione d incorrectly or may b e too large. See
Overlay Image
Settings
in the online help for more inform a tion.
Privacy mask is n ot displayed
Incorrect size or location of
privacy mask
The privacy mask may have been positioned incorrectly or may be too large.
44
AXIS M1114–E
Troubleshooting
Browser freezes
Firefox can sometimes
freeze on a slow computer
Lower the image resolution
Problems uploading files
Limited space There is only limited space available for the upload of your own files. Delete existing files to free
up space.
Motion Detection triggers unexpectedly
Changes in luminance
Motion detection is based on changes in luminance in the image. This means that if there are
sudden changes in the lighti ng, motion de te cti on may trigg er mistakenly. Lower the sensitivity
setting to avoid problems with luminance.
Focus, zoom, and fan
Remote focus and zoom do
not work
In subzero temperatures, functioninthesehardwarepartsissuspended until the camera is heated
to approximately 0 °C (32 °F)
Fan cannot be a ctivated In subzero temperatures, function in this hardware part is suspended until the camera is he ate d to
approximately 0 °C (32 °F)
45
AXIS M1114–E
Technical Specifications
Technical Specifications
Function/group
Item
Specifications
Models
AXIS M1114–E
Image sensor
1/4” progressive scan RGB CMOS
Lens
Varifocal 2.8 - 8 mm, F1.2, DC-iris, CS mount
Horizontal angle of view: 77° - 29°
Vertical angle of view: 48° - 20°
Diagonal angle of view: 96° - 38°
Minimum
illumination
0,6 lux, F1.2
Shutter time
1/24,500 to 1/6 s
Camera
Pan/Tilt/Zoom
Digital PTZ, preset positions, guard tour
Video
compression
H.264 (MPEG-4 Part 10/AVC, Baseline profile)
Motion JPEG
Resolutions
1280 x 800 (1 MP) to 160 x 90
Frame rate 30 fps in all resolutions
Video streaming
Multi-stream H.264 and Motion JPEG
H.264 and Mo tion JPEG: 1 stream in full resolution and fram e rate. More stre am s in
either compress ion if identical or limited in frame rate or resolution
Controllable frame rate and bandwidth
VBR/CBR H.264
Video
Image settings
Compression, color, brightness, sharpness, contrast, white balance, exposure control,
exposure zones, backlight compensation, fine tuning of behavior
at low light, mir rori ng
of images
Mirroring
Rotation: 0°, 90°, 180°, 270°
Text and image overlay
Privacy mask
Security Password protection, IP addres
s filtering, HTTPS encryption*, digest authentication, user
access log
*This product includes software developed by the Open SSL Project for use in the Open
SSL Tool kit (www.openssl
.org)
Network
Supported
protocols
IPv4/v6, HTTP, HTTPS *, SSL/TLS*, QoS Layer 3 DiffServ, FTP, SMTP , Bo njour, UPnP,
SNMPv1/v2c/v3(MIB-II), DNS, DynDNS, NTP, RTSP, RTP, TCP, UDP, IGM P, RTCP, ICMP,
DHCP, ARP, C IF
S/SMB, SOCKS, etc.
*This product includes software developed by the Open SSL Project for use in the Open
SSL Tool kit (ww w.openssl.org)
46
AXIS M1114–E
Technical Specifications
Function/group
Item
Specifications
Application
Programming
Interface
Open API for so ftw are integration, including VAPIX® from A xis Communications*, AXIS
Media Control SDK*, event trigger data in video stream.
*available at www.axis.com
Embedded Linux operating system
Support for AXIS Video Hosting System (AVHS) with One-Click Camera connection
Intelligent video
Video motion detection, active tampering alarm, S upport for AXIS Camera Application
Platform ena b ling installation of additional applications
Alarm triggers Intelligent vid eo
Alarm events File upload via FTP, HTTP and em ail
Notification via email, HTTP and TC P
Go to PTZ preset
Guard tour
Video buffer
25 MB pre- and post alarm
Video access from
web browser
Camera live view
Video recording to file (ASF)
Customizable HTML pages
Windows 7, Vista, XP, Server 2008, Server 2003
DirectX 9c or higher
For other operating systems and browers see www.axis.com/techsup
System
Integration
Installation,
management and
maintenance
AXIS Camera Management tool on CD and web-based configuration
Firmware upgrades over HTTP or FTP, firmware available on www.axis.com
Casing
Aluminium and plastic
Processor,
memory
ARTPEC-3, 128 MB RAM, 128 MB Flash
Power
Power over Ethernet IEEE 802.3af Class 1
Edge storage
Support for recording to network share (Network Attached Storage or file server)
Connectors
RJ-45 10BASE-T/100BASE-TX PoE
Operating
conditions
Temperature: -20ºC to 50 ºC (-4 ºF to 122 ºF) • Humidity 20-80% RH (non-condensing)
Approvals
EN 55022 Class B, EN 61000-3-2, EN 61000-3-3
EN 61000-6-1, EN 61000-6-3, EN 55024
FCC Part 15 Subpart B Class B
ICES-003 Class B
VCCI Class B
C-tick AS/NZS CISPR 22
KCC Class A
EN 60950-1
Dimensions
95 x 126 x 304 mm (3.8" x 5" x 12")
Weight
790 g (1.74 lb.)
Included
accessories
Camera stand, Installation Guide, CD with installation tools, recording softwar e and
User’s Manual, Windows decod er 1-user license
Optional
accessories
Various housings
AXIS T8412 Installation Display
AXIS P8221 Network I/O Audio Module
Lenses
General
Video
management
AXIS Camera Compan ion - Basic surveilla nce, typical for small businesses, whe re video is
recorded to edge storage
47
AXIS M1114–E
Technical Specifications
Function/group
Item
Specifications
software (not
included)
AXIS Camera Statio n - Fully featured surveillance, typical for medium-sized busines ses ,
where video is recorded on a system server (not included)
For m o re softwa re application via partners, see www.axis.com/products/video/software/
Performance Considerations
When settings up your system, it is important to consider how various setting s and situations will af fect perform ance . Some factors
affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some aff ect both. If the load on the
CPU reaches its maxim um , this will also affect the fra m e rate.
The following factors are among the most imp ortant to consider:
• High image resolution and/or lower compression levels result in images containing more data. Bandwidth affected.
• Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected.
• Simultaneous viewing of different streams (resolution, compression) by different clients. Effect on frame rate and bandwidth.
• Accessing Motion JPEG and H.264 video stre am s simu ltane ously. Frame rate and bandw idth affe cted.
• Heavy usage of event settings a ffect the product’s CPU load. Frame rate affected.
• Heavy network utilization due to poor infrastructure . Bandwidth affe cted.
• Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.
48
User Manual Ver. M1.6
AXIS M1114–
E Date: April 2012
© Axis Communications AB, 2010 - 2012
Part No. 46
771
