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Replacement of parts will be freight prepaid by
Capital and shipped regular ground. Any requests
for other than standard ground shipments must
be paid by customer. The company will not be
liable for additional transportation costs, labor
cost, taxes or export/import duties. This warranty
shall not apply, nor can we assume responsibility
for damage that might result from failure to follow
manufacturer's instructions or local codes where
the appliance has been tempered with or altered
in any way or which, in our judgment, has been
subjected to misuse, negligence, or accident.
Implied warranty shall not extend beyond the
dura-
tion of this written warranty. This warranty is
in
lieu of all warranties, expressed or implied and all
other obligations or liability in connection with the
sale of this product.
WILL PAY FOR:
WILL NOT PAY FOR:
CULINARIAN SERIES
41
SERVICE & WARRANTY
SERVICE INFORMATION
If none of the above has occurred, contact our
customer service department at 1
-
866
-
402
-
4600.
Before youcallfor service,please have thefollowing
information available:
Model #
Serial #
Date of Installation
Copy of Receipt or Invoice
A brief description of the problem
Your satisfaction is our top priority If the problem
persists, or is not resolved to your satisfaction by
our service consultant, please write to us or fax us
All repair labor and parts found to be defective due
to material or workmanship for one (1) full year" IN
HOME" warranty This does not apply if the unit
was subjected to other than normal household use.
An Authorized Factory Agent must provide service
during normal working hours. No charges will be
made for repair or replacement at the location of
original installation. No charges will be made for
defective factory parts returned pre
-
paid, through
the dealer, and claimed within the warranty period.
All claims, regardless of warranty or non
-
warranty
must be documented with photos and detailed
description and/or narrative of the problem and
submitted to Capital's service department.
Installation or start
-
up.
Shipping damage that is not a direct result of packaging
(for example freight handling).
Service by an unauthorized agency
Use of unauthorized parts.
Service duringhours otherthannormalworkinghours.
Improper installation.
Servicevisittoteachyouhowtooperatetheappliance,
correct
the installation, reset circuit breakers or replace fuses.
Repair other than normal household use.
Damage caused by accident, abuse, alteration, misuse,
incorrect installation or installation not in accordance
with local codes.
Unit(s) installed in non
-
residential applications.
Capital Cooking Equipment, Inc.
Attn: Customer Service Manager
13211 E. Florence Ave
Santa Fe Springs, CA
90670
USA
Fax #: 562
-
903
-
1167
Email: customerservice@capital
-
cook!ng.com
This warranty applies to appliances used In
residential application only. It does not cover their
use in commercial situations. This warranty is for
products purchased and retainedin the 50 States of
the U.S.A,the Districtof Columbia andCanada. This
warrantyapplies evenIfyou should move duringthe
warranty period. Should the original purchaser sell
the appliance during the warranty period, the new
owner continues to be protected until the expiration
date of theoriginal purchaser'swarranty period. This
verity gives youthespecific legalrights. You may also
have other rights, which vary from State to State.
ONE (1) Year full parts and labor covers entire product.
(Light bulbs covered for 60 days after installation)
FIVE (5) Years limited part replacement warranty. Covers
part replacement, as noted below, due to malfunction
during normal operation.
Ranges*, Range Tops*, & Ovens*: All Burners, Heating
Elements, Grates*, Griddle Plates, & Oven Racks
Barbeques: Gas Valves & all burners (excluding infrared
burners)
*Excludes Porcelain Enamel Coating for ovens and
grates. Porcelain enamel is prone to wear over time and
use.
LIFETIME warranty (non
-
transferable) on stainless steel
sheet metal body parts against rust. (Excludes damage
and normal heat discoloration). Does not include barbe-
que grates.
WARRANTY
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