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Warranty and Product Registration
FCC Part 68 Notice (United States Only)
If your Modem/Fax Protection causes harm to the telephone network, the telephone company may temporarily discontinue
your service. If possible, they will notify you in advance. If advance notice isn't practical, you will be notified as soon as
possible. You will be advised of your right to file a complaint with the FCC.
Your telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper
operation of your equipment. If it does, you will be given advance notice to give you an opportunity to maintain uninterrupted
service. If you experience trouble with this equipment's Modem/Fax Protection, please visit Tripplite.Eaton.com/support for
repair/warranty information. The telephone company may ask you to disconnect this equipment from the network until the
problem has been corrected or you are sure the equipment is not malfunctioning. There are no repairs that can be made by
the customer to the Modem/Fax Protection. This equipment may not be used on coin service provided by the telephone
company. Connection to party lines is subject to state tariffs. (Contact your state public utility commission or corporation
commission for information.)
Regulatory Compliance Identification Numbers
For the purpose of regulatory compliance certifications and identification, your Eaton product has been assigned a unique
series number. The series number can be found on the product nameplate label, along with all required approval markings
and information. When requesting compliance information for this product, always refer to the series number. The series
number should not be confused with the marketing name or model number of the product.
Eaton has a policy of continuous improvement. Specifications are subject to change without notice.
Ultimate Lifetime Insurance Policy (This is a limited warranty valid in the U.S. and Canada only.)
We warrant, for the lifetime of the product, (at our option) to repair or replace (on a pro rata basis) directly connected
equipment that is damaged due to power transients while properly connected to Eaton Tripp Lite series products offering the
Ultimate Lifetime Insurance Policy. Power transients include spikes and surges on the AC power, data or telephone lines that
the Eaton Tripp Lite series products have been designed to protect against (as recognized by industry standards). The
following four paragraphs are conditions that must be complied with before the warranty becomes valid; failure to comply
with these requirements will void the warranty.
AC Power Line Transients: To claim damages, the Eaton Tripp Lite series product must be plugged into a properly wired and
grounded outlet. No extension cords or other electrical connections may be used. The installation must comply with all
applicable electrical and safety codes set forth by the National Electrical Code (NEC). Except as provided above, this warranty
does not cover any damage to properly connected electronic equipment resulting from a cause other than an "AC power
transient". If user meets all of the above requirements, Eaton will repair or replace (at our option) equipment up to the
specified value (See Ultimate Lifetime Insurance Policy Limits). No coverage is allowed for damage entering from telephone or
data lines, unless they are separately protected, as described below.
Telephone and Data Line Transients: Eaton will repair or replace directly connected equipment that is damaged by transients
on telephone and/or data lines only when all such paths are protected by a Eaton Tripp Lite series product(s) and the AC
power (utility) line is simultaneously protected by a Eaton Tripp Lite series power protection device (UPS, surge protector or
line conditioner) with Ultimate Lifetime Insurance coverage. Additional telephone and/or data line connected devices
downstream must have their own telephone and/or dataline protectors.
Reimbursement dollar limits will be equal to that of the Eaton Tripp Lite series power protection protector. Coverage is
excluded where a suitable environment for the protection device is not provided, including, but not limited to, lack of a proper
safety ground. Telephone service equipment must also include a properly installed and operating "primary protection" device
at the telephone service entrance (such devices are normally added during telephone line installation).
All above warranties are null and void if the Eaton Tripp Lite series product has been improperly installed, tampered with or
altered in any way, or if the connected equipment was not used under normal operating conditions or in accordance with any
labels or instructions. All claims under this warranty must be submitted in writing to Eaton within 30 days of the occurrence or
the claim will not be considered. This warranty does not include damage resulting from accident or misuse, and applies to the
domestic (USA & Canada) use of these products only. We reserve the right to determine whether the damage to the
connected equipment is due to malfunction of the Eaton Tripp Lite series product by requesting the equipment in question
be sent to Eaton for examination. This policy is above and beyond, only to the extent needed, of that provided by any
coverage of connected equipment provided by other sources, including, but not limited to, any manufacturer's warranty and/
or any extended warranties.
EXCEPT AS PROVIDED ABOVE, WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not permit limitation or exclusion of implied
warranties; therefore, the aforesaid limitation(s) or exclusion(s) may not apply to purchaser. EXCEPT AS PROVIDED ABOVE, IN NO
EVENT WILL WE BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE
USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Specifically, we are not liable for any costs,
such as lost profits or revenue, loss of equipment, loss of use of equipment, loss of software, loss of data, costs of substitutes,
claims by third parties or otherwise. Coverage also does not apply to connected medical and industrial equipment.
To receive service under this warranty, you must be the original purchaser/user of the product in question. You must obtain a
Returned Material Authorization (RMA) number from us. Products must be returned to Eaton with transportation charges
prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase.
Eaton
1000 Eaton Boulevard
Cleveland, OH 44122
United States
Eaton.com
© 2023 Eaton
All Rights Reserved
Publication No. 23-03-434 / 93-36F8_revC
April 2023
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