Axis 02633-001 P3735-PLE 4 x 2MP Multi-Directional User Manual

AXISP37-PLEPanoramiccameraseries

AXISP3735-PLEPanoramicCamera

AXISP3737-PLEPanoramicCamera

AXISP3738-PLEPanoramicCamera

Usermanual

AXISP37-PLEPanoramiccameraseries

TableofContents

Installation................................................3

Previewmode..................................................3

Getstarted................................................4

Findthedeviceonthenetwork....................................4

Openthedevice'swebinterface....................................4

Verifythatnoonehastamperedwiththermware....................4

Createanadministratoraccount...................................4

Securepasswords...............................................5

Webinterfaceoverview..........................................5

Congureyourdevice........................................6

Basicsettings..................................................6

Adjusttheimage................................................6

Viewandrecordvideo............................................11

Setuprulesforevents...........................................13

Audio.........................................................16

Thewebinterface...........................................17

Status........................................................17

Video.........................................................18

Recordings.....................................................28

Apps..........................................................29

System........................................................

Maintenance...................................................

Learnmore................................................48

Capturemodes.................................................48

Remotefocusandzoom..........................................

Privacymasks..................................................

Overlays.......................................................

Streamingandstorage...........................................48

Applications....................................................51

Cybersecurity...................................................

Specications..............................................53

Productoverview................................................

LEDindicators..................................................

SDcardslot....................................................

Buttons.......................................................

Connectors....................................................

Cleaningrecommendations...................................55

Troubleshooting............................................56

Resettofactorydefaultsettings...................................56

Firmwareoptions...............................................56

Checkthecurrentrmwareversion.................................

Upgradethermware............................................56

Technicalissues,clues,andsolutions................................

Performanceconsiderations.......................................

Contactsupport.................................................59

AXISP37-PLEPanoramiccameraseries

Installation

Towatchthisvideo,gotothewebversionofthisdocument.

help.axis.com/?&piaId=79618&section=install

Installationvideofortheproduct.

Previewmode

Previewmodeisidealforinstallerswhennetuningthecameraviewduringtheinstallation.Nologinisrequiredtoaccessthe

cameraviewinpreviewmode.Itisavailableonlyinfactorydefaultedstateforalimitedtimefrompoweringupthedevice.

Towatchthisvideo,gotothewebversionofthisdocument.

help.axis.com/?&piaId=79618&section=preview-mode

Thisvideodemonstratehowtousepreviewmode.

AXISP37-PLEPanoramiccameraseries

Getstarted

Findthedeviceonthenetwork

TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.Both

applicationsarefreeandcanbedownloadedfromaxis.com/support.

FormoreinformationabouthowtondandassignIPaddresses,gotoHowtoassignanIPaddressandaccessyourdevice.

Browsersupport

Youcanusethedevicewiththefollowingbrowsers:

Chrome

Firefox

Edge

Safari

Windows

recommended

macOS

recommendedrecommended

Linux

recommendedrecommended

Otheroperatingsystems*

*TouseAXISOSwebinterfacewithiOS15oriPadOS15,gotoSettings Settings

Settings

> >

Safari Safari

Safari

> >

Advanced Advanced

Advanced

> >

Experimental Experimental

Experimental

Features Features

Features

anddisable

NSURLSessionWebsocket.

Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoAXISOSPortal.

Openthedevice'swebinterface

1.OpenabrowserandtypetheIPaddressorhostnameoftheAxisdevice.

IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.

2.Typetheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustcreateanadministratoraccount.See

Createanadministratoraccountonpage4.

Verifythatnoonehastamperedwiththermware

TomakesurethatthedevicehasitsoriginalAxisrmware,ortotakefullcontrolofthedeviceafterasecurityattack:

1.Resettofactorydefaultsettings.SeeResettofactorydefaultsettingsonpage56.

Afterthereset,securebootguaranteesthestateofthedevice.

2.Congureandinstallthedevice.

Createanadministratoraccount

Thersttimeyoulogintoyourdevice,youmustcreateanadministratoraccount.

1.Enterausername.

2.Enterapassword.SeeSecurepasswordsonpage5.

3.Re-enterthepassword.

4.ClickAdduser.

AXISP37-PLEPanoramiccameraseries

Getstarted

Important

Thedevicehasnodefaultaccount.Ifyoulosethepasswordforyouradministratoraccount,youmustresetthedevice.See

Resettofactorydefaultsettingsonpage56.

Securepasswords

Important

Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set

upasecureandencryptedHTTPSconnectionandthenchangethepassword.

Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey

maybeusedinvarioustypesofinstallations.

Toprotectyourdatawestronglyrecommendthatyou:

•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.

•Don’texposethepassword.

•Changethepasswordatarecurringinterval,atleastonceayear.

Webinterfaceoverview

Thisvideogivesyouanoverviewofthedevice’swebinterface.

Towatchthisvideo,gotothewebversionofthisdocument.

help.axis.com/?&piaId=79618&section=web-interface-overview

Axisdevicewebinterface

AXISP37-PLEPanoramiccameraseries

Conﬁgureyourdevice

Basicsettings

Setthepowerlinefrequency

1.GotoVideo>Installation>Powerlinefrequency.

2.ClickChange.

3.SelectapowerlinefrequencyandclickSaveandrestart.

Settheorientation

1.GotoVideo>Installation>Rotate.

2.Select0,90,180or270degrees.

SeealsoMonitorlongandnarrowareasonpage9.

Adjusttheimage

Thissectionincludesinstructionsaboutconguringyourdevice.Ifyouwanttolearnmoreabouthowcertainfeatureswork,go

toLearnmoreonpage48.

Levelthecamera

Toadjusttheviewinrelationtoareferenceareaoranobject,usethelevelgridincombinationwithamechanicaladjustment

ofthecamera.

1.GotoVideo>Image>andclick

2.Click

toshowthelevelgrid.

3.Adjustthecameramechanicallyuntilthepositionofthereferenceareaortheobjectisalignedwiththelevelgrid.

Adjustthezoomandfocus

Toadjustthezoom:

1.GotoVideo>Installationandadjustthezoomslider.

Toadjustthefocus:

1.Click

toshowtheautofocusarea.

2.Adjusttheautofocusareatocoverthepartoftheimagethatyouwanttobeinfocus.

Ifyoudon’tselectanautofocusarea,thecamerafocusesontheentirescene.Werecommendthatyoufocusona

staticobject.

3.ClickAutofocus.

4.Tonetunethefocus,adjustthefocusslider.

AXISP37-PLEPanoramiccameraseries

Conﬁgureyourdevice

Selectexposuremode

Toimproveimagequalityforspecicsurveillancescenes,useexposuremodes.Exposuremodesletsyoucontrolaperture,shutter

speed,andgain.GotoVideo>Image>Exposureandselectbetweenthefollowingexposuremodes:

•Formostusecases,selectAutomaticexposure.

•Forenvironmentswithcertainarticiallighting,forexampleuorescentlighting,selectFlicker-free.

Selectthesamefrequencyasthepowerlinefrequency.

•Forenvironmentswithcertainarticiallightandbrightlight,forexampleoutdoorswithuorescentlightingatnightand

sunduringdaytime,selectFlicker-reduced.

Selectthesamefrequencyasthepowerlinefrequency.

•Tolockthecurrentexposuresettings,selectHoldcurrent.

BenetfromIRlightinlow-lightconditionsbyusingnightmode

Yourcamerausesvisiblelighttodelivercolorimagesduringtheday.Butasthevisiblelightdiminishes,colorimagesbecomeless

brightandclear.Ifyouswitchtonightmodewhenthishappens,thecamerausesbothvisibleandnear-infraredlighttodeliverbright

anddetailedblack-and-whiteimagesinstead.Youcansetthecameratoswitchtonightmodeautomatically.

1.GotoVideo>Image>Day-nightmode,andmakesurethattheIR-cutlterissettoAuto.

2.Tosetatwhatlightlevelyouwantthecameratoswitchtonightmode,movetheThresholdslidertowardBrightorDark.

3.Tousethebuilt-inIRlightwhenthecameraisinnightmode,turnonAllowilluminationandSynchronizeillumination.

Note

Ifyousettheswitchtonightmodetooccurwhenit’sbrighter,theimageremainssharperasthereislesslow-lightnoise.If

yousettheswitchtooccurwhenit’sdarker,theimagecolorsaremaintainedforlonger,butthereismoreimageblurdue

tolow-lightnoise.

OptimizeIRillumination

Dependingontheinstallationenvironmentandtheconditionsaroundthecamera,forexampleexternallightsourcesinthescene,

youcansometimesimprovetheimagequalityifyoumanuallyadjusttheintensityoftheLEDs.Ifyouhaveproblemswithreections

fromtheLEDs,youcantrytoreducetheintensity.

1.GotoVideo>Image>Day-nightmode.

2.TurnonAllowillumination.

3.Click

intheliveviewandselectManual.

4.Adjusttheintensity.

Reducenoiseinlow-lightconditions

Toreducenoiseinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:

•Adjustthetrade-offbetweennoiseandmotionblur.GotoVideo>Image>ExposureandmovetheBlur-noisetrade-off

slidertowardLownoise.

•Settheexposuremodetoautomatic.

Note

Ahighmaxshuttervaluecanresultinmotionblur.

AXISP37-PLEPanoramiccameraseries

Conﬁgureyourdevice

•Toslowdowntheshutterspeed,setmaxshuttertothehighestpossiblevalue.

Note

Whenyoureducethemaxgain,theimagecanbecomedarker.

•Setthemaxgaintoalowervalue.

•Ifpossible,opentheaperture.

•Reducesharpnessintheimage,underVideo>Image>Appearance.

Reducemotionblurinlow-lightconditions

Toreducemotionblurinlow-lightconditions,adjustoneormoreofthefollowingsettingsinVideo>Image>Exposure:

•MovetheBlur-noisetrade-offslidertowardLowmotionblur.

Note

Whenyouincreasethegain,imagenoisealsoincreases.

•SetMaxshuttertoashortertime,andMaxgaintoahighervalue.

Ifyoustillhaveproblemswithmotionblur:

•Increasethelightlevelinthescene.

•Mountthecamerasothatobjectsmovetowarditorawayfromitratherthansideways.

Maximizethedetailsinanimage

Important

Ifyoumaximizethedetailsinanimage,thebitratewillprobablyincreaseandyoumightgetareducedframerate.

•GotoVideo>Stream>Generalandsetthecompressionaslowaspossible.

•Belowtheliveviewimage,click

andinVideoformat,selectMJPEG.

•GotoVideo>Stream>ZipstreamandselectOff.

Handlesceneswithstrongbacklight

Dynamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest

areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange

(WDR)makesbothdarkandbrightareasoftheimagevisible.

ImagewithoutWDR.

AXISP37-PLEPanoramiccameraseries

Conﬁgureyourdevice

ImagewithWDR.

Note

•WDRcancauseartifactsintheimage.

•WDRmaynotbeavailableforallcapturemodes.

1.GotoVideo>Image>Widedynamicrange.

2.TurnonWDR.

3.UsetheLocalcontrastslidertoadjusttheamountofWDR.

4.UsetheTonemappingslidertoadjusttheamountofWDR.

5.Ifyoustillhaveproblems,gotoExposureandadjusttheExposurezonetocovertheareaofinterest.

FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr.

Compensateforbarreldistortion

Barreldistortionisaphenomenonwherestraightlinesappearincreasinglybentclosertotheedgesoftheframe.Awideeldofview

oftencreatesbarreldistortioninanimage.Barreldistortioncorrectioncompensatesforthisdistortion.

Note

Barreldistortioncorrectionaffectstheimageresolutionandeldofview.

1.GotoVideo>Installation>Imagecorrection.

2.TurnonBarreldistortioncorrection(BDC).

Monitorlongandnarrowareas

Usecorridorformattobetterutilizethefulleldofviewinalongandnarrowarea,forexampleastaircase,hallway,road,ortunnel.

AXISP37-PLEPanoramiccameraseries

Conﬁgureyourdevice

1.Dependingonyourdevice,turnthecameraorthe3-axislensinthecamera90°or270°.

2.Ifthedevicedoesn’thaveautomaticrotationoftheview,gotoVideo>Installation.

3.Rotatetheview90°or270°.

Verifythepixelresolution

Toverifythatadenedpartoftheimagecontainsenoughpixelsto,forexample,recognizethefaceofaperson,youcanusethe

pixelcounter.

1.GotoVideo>Imageandclick.

2.Click

forPixelcounter.

3.Inthecamera’sliveview,adjustthesizeandpositionoftherectanglearoundtheareaofinterest,forexamplewhere

youexpectfacestoappear.

Youcanseethenumberofpixelsforeachoftherectangle’ssides,anddecideifthevaluesareenoughforyourneeds.

Hidepartsoftheimagewithprivacymasks

Youcancreateoneorseveralprivacymaskstohidepartsoftheimage.

1.GotoVideo>Privacymasks.

AXISP37-PLEPanoramiccameraseries

Conﬁgureyourdevice

2.Click.

3.Clickthenewmaskandtypeaname.

4.Adjustthesizeandplacementoftheprivacymaskaccordingtoyourneeds.

5.Tochangethecolorforallprivacymasks,clickPrivacymasksandselectacolor.

SeealsoPrivacymasksonpage48

Showanimageoverlay

Youcanaddanimageasanoverlayinthevideostream.

1.GotoVideo>Overlays.

2.SelectImageandclick

3.ClickImages.

4.Draganddropanimage.

5.ClickUpload.

6.ClickManageoverlay.

7.Selecttheimageandaposition.Youcanalsodragtheoverlayimageintheliveviewtochangetheposition.

Showatextoverlay

Youcanaddatexteldasanoverlayinthevideostream.Thisisusefulforexamplewhenyouwanttodisplaythedate,timeora

companynameinthevideostream.

1.GotoVideo>Overlays.

2.SelectTextandclick.

3.Typethetextyouwanttodisplayinthevideostream.

4.Selectaposition.Youcanalsodragtheoverlaytexteldintheliveviewtochangetheposition.

Viewandrecordvideo

Thissectionincludesinstructionsaboutconguringyourdevice.Tolearnmoreabouthowstreamingandstorageworks,goto

Streamingandstorageonpage48.

Reducebandwidthandstorage

Important

Reducingthebandwidthcanleadtolossofdetailintheimage.

1.GotoVideo>Stream.

2.Click

intheliveview.

3.SelectVideoformatH.264.

AXISP37-PLEPanoramiccameraseries

Conﬁgureyourdevice

4.GotoVideo>Stream>GeneralandincreaseCompression.

5.GotoVideo>Stream>Zipstreamanddooneormoreofthefollowing:

Note

TheZipstreamsettingsareusedforbothH.264andH.265.

-SelecttheZipstreamStrengththatyouwanttouse.

-TurnonOptimizeforstorage.ThiscanonlybeusediftheVMSsupportsB-frames.

-TurnonDynamicFPS.

-TurnonDynamicGOPandsetahighUpperlimitGOPlengthvalue.

Note

Mostwebbrowsersdon’tsupportH.265decodingandbecauseofthisthedevicedoesn’tsupportitinitswebinterface.

InsteadyoucanuseavideomanagementsystemorapplicationthatsupportsH.265decoding.

Setupnetworkstorage

Tostorerecordingsonthenetwork,youneedtosetupyournetworkstorage.

1.GotoSystem>Storage.

2.Click

AddnetworkstorageunderNetworkstorage.

3.TypetheIPaddressofthehostserver.

4.TypethenameofthesharedlocationonthehostserverunderNetworkshare.

5.Typetheusernameandpassword.

6.SelecttheSMBversionorleaveitonAuto.

7.SelectAddshareevenifconnectionfailsifyouexperiencetemporaryconnectionissues,oriftheshareisnotyet

congured.

8.ClickAdd.

Recordandwatchvideo

Recordvideodirectlyfromthecamera

1.GotoVideo>Image.

2.Tostartarecording,click

Ifyouhaven’tsetupanystorage,click

and.Forinstructionsonhowtosetupnetworkstorage,seeSetup

networkstorageonpage12

3.Tostoprecording,click

again.

Watchvideo

1.GotoRecordings.

2.Click

foryourrecordinginthelist.

AXISP37-PLEPanoramiccameraseries

Conﬁgureyourdevice

Verifythatnoonehastamperedwiththevideo

Withsignedvideo,youcanmakesurethatnoonehastamperedwiththevideorecordedbythecamera.

1.GotoVideo>Stream>GeneralandturnonSignedvideo.

2.UseAXISCameraStation(5.46orlater)oranothercompatiblevideomanagementsoftwaretorecordvideo.For

instructions,seetheAXISCameraStationusermanual.

3.Exporttherecordedvideo.

4.UseAXISFilePlayertoplaythevideo.DownloadAXISFilePlayer.

indicatesthatnoonehastamperedwiththevideo.

Note

Togetmoreinformationaboutthevideo,right-clickthevideoandselectShowdigitalsignature.

Setuprulesforevents

Youcancreaterulestomakeyourdeviceperformanactionwhencertaineventsoccur.Aruleconsistsofconditionsandactions.

Theconditionscanbeusedtotriggertheactions.Forexample,thedevicecanstartarecordingorsendanemailwhenitdetects

motion,orshowanoverlaytextwhilethedeviceisrecording.

Tolearnmore,checkoutourguideGetstartedwithrulesforevents.

Triggeranaction

1.GotoSystem>Eventsandaddarule.Theruledeneswhenthedevicewillperformcertainactions.Youcanset

uprulesasscheduled,recurring,ormanuallytriggered.

2.EnteraName.

3.SelecttheConditionthatmustbemettotriggertheaction.Ifyouspecifymorethanoneconditionfortherule,allofthe

conditionsmustbemettotriggertheaction.

4.SelectwhichActionthedeviceshouldperformwhentheconditionsaremet.

Note

Ifyoumakechangestoanactiverule,therulemustbeturnedonagainforthechangestotakeeffect.

Note

Ifyouchangethedenitionofastreamprolethatisusedinarule,thenyouneedtorestartalltherulesthatusethat

streamprole.

Recordvideowhenthecameradetectsanobject

ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardwhenthecameradetectsanobject.Therecording

willincludevesecondsbeforedetectionandoneminuteafterdetectionends.

Beforeyoustart:

•MakesureyouhaveanSDcardinstalled.

MakesurethatAXISObjectAnalyticsisrunning:

1.GotoApps>AXISObjectAnalytics.

2.Starttheapplicationifitisnotalreadyrunning.

AXISP37-PLEPanoramiccameraseries

Conﬁgureyourdevice

3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.

Createarule:

1.GotoSystem>Eventsandaddarule.

2.Typeanamefortherule.

3.Inthelistofconditions,underApplication,selectObjectAnalytics.

4.Inthelistofactions,underRecordings,selectRecordvideowhiletheruleisactive.

5.Inthelistofstorageoptions,selectSD_DISK.

6.Selectacameraandastreamprole.

7.Settheprebuffertimeto5seconds.

8.Setthepostbuffertimeto1minute.

9.ClickSave.

Showatextoverlayinthevideostreamwhenthedevicedetectsanobject

Thisexampleexplainshowtodisplaythetext“Motiondetected”whenthedevicedetectsanobject.

MakesurethatAXISObjectAnalyticsisrunning:

1.GotoApps>AXISObjectAnalytics.

2.Starttheapplicationifitisnotalreadyrunning.

3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.

Addtheoverlaytext:

1.GotoVideo>Overlays.

2.UnderOverlays,selectTextandclick

3.Enter#Dinthetexteld.

4.Choosetextsizeandappearance.

5.Topositionthetextoverlay,click

andselectanoption.

Createarule:

1.GotoSystem>Eventsandaddarule.

2.Typeanamefortherule.

3.Inthelistofconditions,underApplication,selectObjectAnalytics.

4.Inthelistofactions,underOverlaytext,selectUseoverlaytext.

5.Selectavideochannel.

6.InText,type“Motiondetected”.

7.Settheduration.

8.ClickSave.

AXISP37-PLEPanoramiccameraseries

Conﬁgureyourdevice

Note

Ifyouupdatetheoverlaytextitwillbeautomaticallyupdatedonallvideostreamsdynamically.

Recordvideowhenthecameradetectsimpact

Shockdetectionallowsthecameratodetecttamperingcausedbyvibrationsorshock.Vibrationsduetotheenvironmentortoan

objectcantriggeranactiondependingontheshocksensitivityrange,whichcanbesetfrom0to100.Inthisscenario,someoneis

throwingrocksatthecameraafterhoursandyouwouldliketogetavideoclipoftheevent.

Turnonshockdetection:

1.GotoSystem>Detectors>Shockdetection.

2.Turnonshockdetection,andadjusttheshocksensitivity.

Createarule:

3.GotoSystem>Events>Rulesandaddarule.

4.Typeanamefortherule.

5.Inthelistofconditions,underDevicestatus,selectShockdetected.

6.Click+toaddasecondcondition.

7.Inthelistofconditions,underScheduledandrecurring,selectSchedule.

8.Inthelistofschedules,selectAfterhours.

9.Inthelistofactions,underRecordings,selectRecordvideowhiletheruleisactive.

10.Selectwheretosavetherecordings.

11.SelectaCamera.

12.Settheprebuffertimeto5seconds.

13.Setthepostbuffertimeto50seconds.

14.ClickSave.

Sendanemailautomaticallyifsomeonespraypaintsthelens

Activatethetamperingdetection:

1.GotoSystem>Detectors>Cameratampering.

2.SetavalueforTriggerdelay.Thevalueindicatesthetimethatmustpassbeforeanemailissent.

3.TurnonTriggerondarkimagestodetectifthelensissprayed,covered,orrenderedseverelyoutoffocus.

Addanemailrecipient:

4.GotoSystem>Events>Recipientsandaddarecipient.

5.Typeanamefortherecipient.

6.SelectEmail.

7.Typeanemailaddresstosendtheemailto.

8.Thecameradoesn’thaveit’sownemailserver,soithastologintoanotheremailservertosendmails.Fillintherestofthe

informationaccordingtoyouremailprovider.

9.Tosendatestemail,clickTest.

AXISP37-PLEPanoramiccameraseries

Conﬁgureyourdevice

10.ClickSave.

Createarule:

11.GotoSystem>Events>Rulesandaddarule.

12.Typeanamefortherule.

13.Inthelistofconditions,underVideo,selectTampering.

14.Inthelistofactions,underNotications,selectSendnoticationtoemailandthenselecttherecipientfromthelist.

15.Typeasubjectandamessagefortheemail.

16.ClickSave.

Audio

Connecttoanetworkspeaker

NetworkspeakerpairingallowsyoutouseacompatibleAxisnetworkspeakerasifitisconnecteddirectlytothecamera.Once

paired,thespeakeractsasanaudiooutdevicewhereyoucanplayaudioclipsandtransmitsoundthroughthecamera.

Important

Forthisfeaturetoworkwithavideomanagementsoftware(VMS),youmustrstpairthecamerawiththenetworkspeaker,

thenaddthecameratoyourVMS.

Paircamerawithnetworkspeaker

1.GotoSystem>Edge-to-edge>Pairing.

2.Typethenetworkspeaker’sIPaddress,usernameandpassword.

3.SelectSpeakerpairing.

4.ClickConnect.Aconrmationmessageappears.

AXISP37-PLEPanoramiccameraseries

Thewebinterface

Toreachthedevice’swebinterface,typethedevice’sIPaddressinawebbrowser.

Note

Supportforthefeaturesandsettingsdescribedinthissectionvariesbetweendevices.Thisicon

indicatesthat

thefeatureorsettingisonlyavailableinsomedevices.

Showorhidethemainmenu.

Accessthereleasenotes.

Accesstheproducthelp.

Changethelanguage.

Setlightthemeordarktheme.

Theusermenucontains:

•Informationabouttheuserwhoisloggedin.

•

Changeaccount:Logoutfromthecurrentaccountandlogintoanewaccount.

•

Logout:Logoutfromthecurrentaccount.

Thecontextmenucontains:

•Analyticsdata:Accepttosharenon-personalbrowserdata.

•Feedback:Shareanyfeedbacktohelpusimproveyouruserexperience.

•Legal:Viewinformationaboutcookiesandlicenses.

•About:Viewdeviceinformation,includingrmwareversionandserialnumber.

•Legacydeviceinterface:Changethedevice’swebinterfacetothelegacyversion.

Status

Deviceinfo

Showsthedeviceinformation,includingrmwareversionandserialnumber.

Upgradermware:Upgradethermwareonyourdevice.TakesyoutotheMaintenancepagewhereyoucandoarmware

upgrade.

Timesyncstatus

ShowsNTPsynchronizationinformation,includingifthedeviceisinsyncwithanNTPserverandthetimeremaininguntil

thenextsync.

NTPsettings:ViewandupdatetheNTPsettings.TakesyoutotheDateandtimepagewhereyoucanchangetheNTPsettings.

Security

AXISP37-PLEPanoramiccameraseries

Thewebinterface

Showswhatkindofaccesstothedevicethatisactive,andwhatencryptionprotocolsareinuse.Recommendationstothesettings

arebasedontheAXISOSHardeningGuide.

Hardeningguide:LinktoAXISOSHardeningguidewhereyoucanlearnmoreaboutcybersecurityonAxisdevicesandbest

practices.

Connectedclients

Showsthenumberofconnectionsandconnectedclients.

Viewdetails:Viewandupdatethelistoftheconnectedclients.ThelistshowsIPaddress,protocol,port,andPID/Process

ofeachclient.

Ongoingrecordings

Showsongoingrecordingsandtheirdesignatedstoragespace.

Recordings:Viewongoingandlteredrecordingsandtheirsource.Formoreinformation,seeRecordingsonpage28

Showsthestoragespacewheretherecordingissaved.

Video

Clicktoplaythelivevideostream.

Clicktofreezethelivevideostream.

Clicktotakeasnapshotofthelivevideostream.Theleissavedinthe‘Downloads’folderonyourcomputer.Theimage

lenameis[snapshot_YYYY_MM_DD_HH_MM_SS.jpg].Thesizeofthesnapshotdependsonthecompressionthatthespecic

web-browserenginewherethesnapshotisreceivedapplies,therefore,thesnapshotsizemayvaryfromtheactualcompression

settingthatisconguredinthedevice.

ClicktoshowI/Ooutputports.Usetheswitchtoopenorclosethecircuitofaport,forexample,totestexternal

devices.

ClicktomanuallyturnonorturnofftheIRillumination.

Clicktomanuallyturnonorturnoffthewhitelight.

Clicktoaccessonscreencontrols:

•Predenedcontrols:Turnontousetheavailableonscreencontrols.

•Customcontrols:ClickAddcustomcontroltoaddanonscreencontrol.

Startsthewasher.Whenthesequencestarts,thecameramovestotheconguredpositiontoreceivethewash

spray.Whenthewholewashsequenceiscompleted,thecamerareturnstoitspreviousposition.Thisiconisonlyvisiblewhenthe

washerisconnectedandcongured.

AXISP37-PLEPanoramiccameraseries

Thewebinterface

Startsthewiper.

Clickandselectapresetpositiontogotothatpresetpositionintheliveview.Or,clickSetuptogotothepreset

positionpage.

Addsorremovesafocusrecallarea.Whenyouaddafocusrecallarea,thecamerasavesthefocussettingsat

thatspecicpan/tiltrange.Whenyouhavesetafocusrecallareaandthecameraentersthatareaintheliveview,thecamera

recallsthepreviouslysavedfocus.It’senoughtocoverhalfoftheareaforthecameratorecallthefocus.

Clicktoselectaguardtour,thenclickStarttoplaytheguardtour.Or,clickSetuptogototheguardtourspage.

Clicktomanuallyturnontheheaterforaselectedperiodoftime.

Clicktostartacontinuousrecordingofthelivevideostream.Clickagaintostoptherecording.Ifarecordingisongoing,it

willresumeautomaticallyafterareboot.

Clicktoshowthestoragethatisconguredforthedevice.Tocongurethestorage,youneedtobeloggedinasan

administrator.

Clicktoaccessmoresettings:

•Videoformat:Selecttheencodingformattouseintheliveview.

•Clientstreaminformation:Turnontoshowdynamicinformationaboutthevideostreamusedbythebrowserthat

showsthelivevideostream.Thebitrateinformationdiffersfromtheinformationshowninatextoverlay,becauseof

differentinformationsources.Thebitrateintheclientstreaminformationisthebitrateofthelastsecond,andit

comesfromtheencodingdriverofthedevice.Thebitrateintheoverlayistheaveragebitrateofthelast5seconds,

anditcomesfromthebrowser.Bothvaluescoveronlytherawvideostreamandnottheadditionalbandwidth

generatedwhenit’stransportedoverthenetworkthroughUDP/TCP/HTTP.

•Adaptivestream:Turnontoadapttheimageresolutiontotheviewingclient’sactualdisplayresolution,toimprove

theuserexperienceandhelppreventapossibleoverloadoftheclient’shardware.Theadaptivestreamisonly

appliedwhenyouviewthelivevideostreaminthewebinterfaceinabrowser.Whenadaptivestreamisturnedon,

themaximumframerateis30fps.Ifyoutakeasnapshotwhileadaptivestreamisturnedon,itwillusetheimage

resolutionselectedbytheadaptivestream.

•Levelgrid:Click

toshowthelevelgrid.Thegridhelpsyoudecideiftheimageishorizontallyaligned.Click

tohideit.

•Pixelcounter:Clicktoshowthepixelcounter.Dragandresizetheboxtocontainyourareaofinterest.Youcan

alsodenethepixelsizeoftheboxintheWidthandHeightelds.

•Refresh:Click

torefreshthestillimageintheliveview.

•PTZcontrols

:TurnontodisplayPTZcontrolsintheliveview.

Clicktoshowtheliveviewatfullresolution.Ifthefullresolutionislargerthanyourscreensize,usethesmallerimageto

navigateintheimage.

Clicktoshowthelivevideostreaminfullscreen.PressESCtoexitfullscreenmode.

AXISP37-PLEPanoramiccameraseries

Thewebinterface

Installation

Capturemode:Acapturemodeisapresetcongurationthatdeneshowthecameracapturesimages.Whenyouchange

thecapturemode,itcanaffectmanyothersettings,suchasviewareasandprivacymasks.

Mountingposition

:Theorientationoftheimagecanchangedependingonhowyoumountthecamera.

Powerlinefrequency:Tominimizeimageicker,selectthefrequencyyourregionuses.TheAmericanregionsusuallyuse60Hz.

Therestoftheworldmostlyuses50Hz.Ifyou'renotsureofyourregion'spowerlinefrequency,checkwiththelocalauthorities.

Rotate:Selectthepreferredimageorientation.

Zoom:Usetheslidertoadjustthezoomlevel.

Focus:Usetheslidertomanuallysetthefocus.

AF:Clicktomakethecamerafocusontheselectedarea.Ifyoudon’tselectanautofocusarea,thecamerafocusesonthe

entirescene.

Autofocusarea:Clicktoshowtheautofocusarea.Thisareashouldincludetheareaofinterest.

Resetfocus:Clicktomakethefocusreturntoitsoriginalposition.

Note

Incoldenvironments,itcantakeseveralminutesforthezoomandfocustobecomeavailable.

Imagecorrection

Important

Werecommendyounottousemultipleimagecorrectionfeaturesatthesametime,sinceitcanleadtoperformanceissues.

Barreldistortioncorrection(BDC):Turnontogetastraighterimageifitsuffersfrombarreldistortion.Barreldistortion

isalenseffectthatmakestheimageappearcurvedandbentoutwards.Theconditionisseenmoreclearlywhentheimageis

zoomedout.

Crop

:Usetheslidertoadjustthecorrectionlevel.Alowerlevelmeansthattheimagewidthiskeptattheexpenseof

imageheightandresolution.Ahigherlevelmeansthatimageheightandresolutionarekeptattheexpenseofimagewidth.

Removedistortion:Usetheslidertoadjustthecorrectionlevel.Puckermeansthattheimagewidthiskeptattheexpense

ofimageheightandresolution.Bloatmeansthatimageheightandresolutionarekeptattheexpenseofimagewidth.

Imagestabilization:Turnontogetasmootherandsteadierimagewithlessblur.Werecommendthatyouuseimage

stabilizationinenvironmentswherethedeviceismountedinanexposedlocationandsubjecttovibrationsdueto,forexample,

windorpassingtrafc.

Focallength

:Usetheslidertoadjustthefocallength.Ahighervalueleadstohighermagnicationandanarrowerangle

ofview,whilealowervalueleadstoalowermagnicationandawiderangleofview.

AXISP37-PLEPanoramiccameraseries

Thewebinterface

Stabilizermargin:Usetheslidertoadjustthesizeofthestabilizermargin,whichdeterminesthelevelofvibrationto

stabilize.Iftheproductismountedinanenvironmentwithalotofvibration,movetheslidertowardsMax.Asaresult,asmaller

sceneiscaptured.Iftheenvironmenthaslessvibration,movetheslidertowardsMin.

Straightenimage

:Turnonandusetheslidertostraightentheimagehorizontallybyrotatingandcroppingitdigitally.The

functionalityisusefulwhenit’snotpossibletomountthecameraexactlylevel.Ideally,straightentheimageduringinstallation.

:Clicktoshowasupportinggridintheimage.

:Clicktohidethegrid.

Theimagebeforeandafterithasbeenstraightened.

Image

Appearance

Sceneprole:Selectasceneprolethatsuitsyoursurveillancescenario.Asceneproleoptimizesimagesettings,

includingcolorlevel,brightness,sharpness,contrast,andlocalcontrast,foraspecicenvironmentorpurpose.

•Forensic:Suitableforsurveillancepurposes.

•Indoor

:Suitableforindoorenvironments.

•Outdoor

:Suitableforoutdoorenvironments.

•Vivid:Usefulfordemonstrationpurposes.

•Trafcoverview:Suitableforvehicletrafcmonitoring.

Saturation:Usetheslidertoadjustthecolorintensity.Youcan,forexample,getagrayscaleimage.

Contrast:Usetheslidertoadjustthedifferencebetweenlightanddark.

AXISP37-PLEPanoramiccameraseries

Thewebinterface

Brightness:Usetheslidertoadjustthelightintensity.Thiscanmakeobjectseasiertosee.Brightnessisappliedafterimage

capture,anddoesn’taffecttheinformationintheimage.Togetmoredetailsfromadarkarea,it’susuallybettertoincrease

gainorexposuretime.

Sharpness:Usetheslidertomakeobjectsintheimageappearsharperbyadjustingtheedgecontrast.Ifyouincreasethe

sharpness,itmayincreasethebitrateandtheamountofstoragespaceneededaswell.

Widedynamicrange

WDR:Turnontomakebothbrightanddarkareasoftheimagevisible.

Localcontrast

:Usetheslidertoadjustthecontrastoftheimage.Ahighervaluemakesthecontrasthigherbetween

darkandlightareas.

Tonemapping:Usetheslidertoadjusttheamountoftonemappingthatisappliedtotheimage.Ifthevalueissetto

zero,onlythestandardgammacorrectionisapplied,whileahighervalueincreasesthevisibilityofthedarkestandbrightest

partsintheimage.

Whitebalance

Whenthecameradetectsthecolortemperatureoftheincominglight,itcanadjusttheimagetomakethecolorslookmorenatural.

Ifthisisnotsufcient,youcanselectasuitablelightsourcefromthelist.

Theautomaticwhitebalancesettingreducestheriskofcolorickerbyadaptingtochangesgradually.Ifthelightingchanges,or

whenthecameraisrststarted,itcantakeupto30secondstoadapttothenewlightsource.Ifthereismorethanonetypeoflight

sourceinascene,thatis,theydifferincolortemperature,thedominatinglightsourceactsasareferencefortheautomaticwhite

balancealgorithm.Thisbehaviorcanbeoverriddenbychoosingaxedwhitebalancesettingthatmatchesthelightsourceyou

wanttouseasareference.

AXISP37-PLEPanoramiccameraseries

Thewebinterface

Lightenvironment:

•Automatic:Automaticidenticationandcompensationforthelightsourcecolor.Thisistherecommendedsetting

whichcanbeusedinmostsituations.

•Automatic–outdoors

:Automaticidenticationandcompensationforthelightsourcecolor.Thisisthe

recommendedsettingwhichcanbeusedinmostoutdoorsituations.

•Custom–indoors

:Fixedcoloradjustmentforaroomwithsomearticiallightotherthanuorescentlighting

andgoodforanormalcolortemperaturearound2800K.

•Custom–outdoors

:Fixedcoloradjustmentforsunnyweatherconditionswithacolortemperaturearound

5500K.

•Fixed–uorescent1:Fixedcoloradjustmentforuorescentlightingwithacolortemperaturearound4000K.

•Fixed–uorescent2:Fixedcoloradjustmentforuorescentlightingwithacolortemperaturearound3000K.

•Fixed–indoors:Fixedcoloradjustmentforaroomwithsomearticiallightotherthanuorescentlightingand

goodforanormalcolortemperaturearound2800K.

•Fixed–outdoors1:Fixedcoloradjustmentforsunnyweatherconditionswithacolortemperaturearound5500K.

•Fixed–outdoors2:Fixedcoloradjustmentforcloudyweatherconditionwithacolortemperaturearound6500K.

•Streetlight–mercury

:Fixedcoloradjustmentforultravioletemissioninmercuryvaporlightscommon

instreetlighting.

•Streetlight–sodium

:Fixedcoloradjustmentthatcompensatesfortheyelloworangecolorofsodiumvapor

lightscommoninstreetlighting.

•Holdcurrent:Keepthecurrentsettingsanddonotcompensateforlightchanges.

•Manual

:Fixthewhitebalancewiththehelpofawhiteobject.Dragthecircletoanobjectthatyouwant

thecameratointerpretaswhiteintheliveviewimage.UsetheRedbalanceandBluebalancesliderstoadjustthe

whitebalancemanually.

Day-nightmode

IR-cutlter:

•Auto:SelecttoautomaticallyturnonandofftheIR-cutlter.Whenthecameraisindaymode,theIR-cutlter

isturnedonandblocksincominginfraredlight,andwheninnightmode,theIR-cutlteristurnedoffandthe

camera’slightsensitivityincreases.

•On:SelecttoturnontheIR-cutlter.Theimageisincolor,butwithreducedlightsensitivity.

•Off:SelecttoturnofftheIR-cutlter.Theimageisinblackandwhiteforincreasedlightsensitivity.

Threshold:Usetheslidertoadjustthelightthresholdwherethecamerachangesfromdaymodetonightmode.

•MovetheslidertowardsBrighttodecreasethethresholdfortheIR-cutlter.Thecamerachangestonightmode

earlier.

•MovetheslidertowardsDarktoincreasethethresholdfortheIR-cutlter.Thecamerachangestonightmodelater.

IRlight

Ifyourdevicedoesn’thavebuilt-inillumination,thesecontrolsareonlyavailablewhenyouconnectasupportingAxisaccessory.

Allowillumination:Turnontoletthecamerausethebuilt-inlightinnightmode.

Synchronizeillumination:Turnontoautomaticallysynchronizetheilluminationwiththesurroundinglight.Thesynchronization

betweendayandnightonlyworksiftheIR-cutlterissettoAutoorOff.

Automaticilluminationangle

:Turnontousetheautomaticilluminationangle.

AXISP37-PLEPanoramiccameraseries

Thewebinterface

Illuminationangle:Usetheslidertomanuallysettheilluminationangle,forexample,iftheangleneedstobedifferent

fromthecamera’sangleofview.Ifthecamerahasawideangleofview,youcansettheilluminationangletoanarrowerangle,

whichequalsagreaterteleposition.Thiswillresultindarkcornersintheimage.

IRwavelength

:SelectthedesiredwavelengthfortheIRlight.

Whitelight

Allowillumination

:Turnontoletthecamerausewhitelightinnightmode.

Synchronizeillumination

:Turnontoautomaticallysynchronizethewhitelightwiththesurroundinglight.

Exposure

Selectanexposuremodetoreducerapidlychangingirregulareffectsintheimage,forexample,ickerproducedbydifferenttypesof

lightsources.Werecommendyoutousetheautomaticexposuremode,orthesamefrequencyasyourpowernetwork.

Exposuremode:

•Automatic:Thecameraadjuststheaperture,gain,andshutterautomatically.

•Automaticaperture

:Thecameraadjuststheapertureandgainautomatically.Theshutterisxed.

•Automaticshutter

:Thecameraadjuststheshutterandgainautomatically.Theapertureisxed.

•Holdcurrent:Locksthecurrentexposuresettings.

•Flicker-free

:Thecameraadjuststheapertureandgainautomatically,andusesonlythefollowingshutter

speeds:1/50s(50Hz)and1/60s(60Hz).

•Flicker-free50Hz

:Thecameraadjuststheapertureandgainautomatically,andusestheshutterspeed1/50s.

•Flicker-free60Hz

:Thecameraadjuststheapertureandgainautomatically,andusestheshutterspeed1/60s.

•Flicker-reduced

:Thisisthesameasicker-free,butthecameramightuseshutterspeedsfasterthan

1/100s(50Hz)and1/120s(60Hz)forbrighterscenes.

•Flicker-reduced50Hz

:Thisisthesameasicker-free,butthecameramightuseshutterspeedsfaster

than1/100sforbrighterscenes.

•Flicker-reduced60Hz

:Thisisthesameasicker-free,butthecameramightuseshutterspeedsfaster

than1/120sforbrighterscenes.

•Manual

:Theaperture,gain,andshutterarexed.

Exposurezone

:Useexposurezonestooptimizetheexposureinaselectedpartofthescene,forexample,theareain

frontofanentrancedoor.

Note

Theexposurezonesarerelatedtotheoriginalimage(unrotated),andthenamesofthezonesapplytotheoriginalimage.

Thismeans,forexample,thatifthevideostreamisrotated90°,thentheUpperzonebecomestheRightzoneinthe

stream,andLeftbecomesLower.

•Automatic:Suitableformostsituations.

AXISP37-PLEPanoramiccameraseries

Thewebinterface

•Center:Usesaxedareainthecenteroftheimagetocalculatetheexposure.Theareahasaxedsizeand

positionintheliveview.

•Full

:Usestheentireliveviewtocalculatetheexposure.

•Upper

:Usesanareawithaxedsizeandpositionintheupperpartoftheimagetocalculatetheexposure.

•Lower

:Usesanareawithaxedsizeandpositioninthelowerpartoftheimagetocalculatetheexposure.

•Left

:Usesanareawithaxedsizeandpositionintheleftpartoftheimagetocalculatetheexposure.

•Right

:Usesanareawithaxedsizeandpositionintherightpartoftheimagetocalculatetheexposure.

•Spot:Usesanareawithaxedsizeandpositionintheliveviewtocalculatetheexposure.

•Custom:Usesanareaintheliveviewtocalculatetheexposure.Youcanadjustthesizeandpositionofthearea.

Maxshutter:Selecttheshutterspeedtoprovidethebestimage.Lowshutterspeeds(longerexposure)mightcausemotionblur

whenthereismovement,andatoohighshutterspeedmightaffecttheimagequality.Maxshutterworkswithmaxgainto

improvetheimage.

Maxgain:Selectthesuitablemaxgain.Ifyouincreasethemaxgain,itimprovesthevisiblelevelofdetailindarkimages,but

alsoincreasesthenoiselevel.Morenoisecanalsoresultinincreaseduseofbandwidthandstorage.Ifyousetthemaxgain

toahighvalue,imagescandifferalotifthelightconditionsareverydifferentfromdaytonight.Maxgainworkswithmax

shuttertoimprovetheimage.

Motion-adaptiveexposure

:Selecttoreducemotionblurinlow-lightconditions.

Blur-noisetrade-off:Usetheslidertoadjusttheprioritybetweenmotionblurandnoise.Ifyouwanttoprioritizelowbandwidth

andhavelessnoiseattheexpenseofdetailsinmovingobjects,movetheslidertowardsLownoise.Ifyouwanttoprioritizethe

preservationofdetailsinmovingobjectsattheexpenseofnoiseandbandwidth,movetheslidertowardsLowmotionblur.

Note

Youcanchangetheexposureeitherbyadjustingtheexposuretimeorbyadjustingthegain.Ifyouincreasetheexposure

time,itresultsinmoremotionblur,andifyouincreasethegain,itresultsinmorenoise.IfyouadjusttheBlur-noise

trade-offtowardsLownoise,theautomaticexposurewillprioritizelongerexposuretimesoverincreasinggain,andthe

oppositeifyouadjustthetrade-offtowardsLowmotionblur.Boththegainandexposuretimewilleventuallyreach

theirmaximumvaluesinlow-lightconditions,regardlessofthepriorityset.

Lockaperture

:TurnontokeeptheaperturesizesetbytheApertureslider.Turnofftoallowthecameratoautomatically

adjusttheaperturesize.Youcan,forexample,locktheapertureforsceneswithpermanentlightconditions.

Aperture:Usetheslidertoadjusttheaperturesize,thatis,howmuchlightpassesthroughthelens.Toallowmorelight

toenterthesensorandtherebyproduceabrighterimageinlow-lightconditions,movetheslidertowardsOpen.Anopenaperture

alsoreducesthedepthofeld,whichmeansthatobjectsclosetoorfarfromthecameracanappearunfocused.Toallowmoreof

theimagetobeinfocus,movetheslidertowardsClosed.

Exposurelevel:Usetheslidertoadjusttheimageexposure.

Defog

:Turnontodetecttheeffectsoffoggyweatherandautomaticallyremovethemforaclearerimage.

Note

WerecommendyounottoturnonDefoginsceneswithlowcontrast,largelightlevelvariations,orwhentheautofocusis

slightlyoff.Thiscanaffecttheimagequality,forexample,byincreasingthecontrast.Furthermore,toomuchlightcan

negativelyimpacttheimagequalitywhendefogisactive.

General

AXISP37-PLEPanoramiccameraseries

Thewebinterface

Name:Enteranamefortheselectedcamera.

Optics

Temperaturecompensation:Turnonifyouwantthefocuspositiontobecorrectedbasedonthetemperatureintheoptics.

IRcompensation

:TurnonifyouwantthefocuspositiontobecorrectedwhenIR-cutlterisoffandwhenthereisIRlight.

Calibratezoomandfocus:Clicktoresettheopticsandthezoomandfocussettingstothefactorydefaultposition.Youneedto

dothisiftheopticshavelostcalibrationduringtransport,orifthedevicehasbeenexposedtoextremevibrations.

Stream

General

Resolution:Selecttheimageresolutionsuitableforthesurveillancescene.Ahigherresolutionincreasesbandwidthandstorage.

Framerate:Toavoidbandwidthproblemsonthenetworkorreducestoragesize,youcanlimittheframeratetoaxedamount.

Ifyouleavetheframerateatzero,theframerateiskeptatthehighestpossiblerateunderthecurrentconditions.Ahigher

frameraterequiresmorebandwidthandstoragecapacity.

Compression:Usetheslidertoadjusttheimagecompression.Highcompressionresultsinalowerbitrateandlowerimagequality.

Lowcompressionimprovestheimagequality,butusesmorebandwidthandstoragewhenyourecord.

Signedvideo

:Turnontoaddthesignedvideofeaturetothevideo.Signedvideoprotectsthevideofromtamperingby

addingcryptographicsignaturestothevideo.

Zipstream

Zipstreamisabitratereductiontechnology,optimizedforvideosurveillance,thatreducestheaveragebitrateinanH.264orH.265

streaminrealtime.AxisZipstreamappliesahighbitrateinsceneswheretherearemultipleregionsofinterest,forexample,inscenes

withmovingobjects.Whenthesceneismorestatic,Zipstreamappliesalowerbitrate,andtherebyreducestherequiredstorage.

Tolearnmore,seeReducingthebitratewithAxisZipstream

SelectthebitratereductionStrength:

•Off:Nobitratereduction.

•Low:Novisiblequalitydegradationinmostscenes.Thisisthedefaultoptionanditcanbeusedinalltypes

ofscenestoreducethebitrate.

•Medium:Visibleeffectsinsomescenesthroughlessnoiseandaslightlylowerlevelofdetailinregionsoflower

interest,forexample,wherethere’snomovement.

•High:Visibleeffectsinsomescenesthroughlessnoiseandalowerlevelofdetailinregionsoflowerinterest,for

example,wherethere’snomovement.Werecommendthislevelforcloud-connecteddevicesanddevicesthat

uselocalstorage.

•Higher:Visibleeffectsinsomescenesthroughlessnoiseandalowerlevelofdetailinregionsoflowerinterest,

forexample,wherethere’snomovement.

•Extreme:Visibleeffectsinmostscenes.Thebitrateisoptimizedforsmallestpossiblestorage.

Optimizeforstorage:Turnontominimizethebitratewhilemaintainingquality.Theoptimizationdoesnotapplytothestream

showninthewebclient.ThiscanonlybeusedifyourVMSsupportsB-frames.TurningonOptimizeforstoragealsoturnson

DynamicGOP.

DynamicFPS(framespersecond):Turnontoallowthebandwidthtovarybasedonthelevelofactivityinthescene.More

activityrequiresmorebandwidth.

Lowerlimit:Enteravaluetoadjusttheframeratebetweenminimalfpsandthestreamdefaultfpsbasedonscenemotion.We

recommendyoutouselowerlimitinsceneswithverylittlemotion,wherethefpscoulddropto1orlower.

DynamicGOP(GroupofPictures):TurnontodynamicallyadjusttheintervalbetweenI-framesbasedonthelevelofactivity

inthescene.

AXISP37-PLEPanoramiccameraseries

Thewebinterface

Upperlimit:EnteramaximumGOPlength,thatis,themaximumnumberofP-framesbetweentwoI-frames.AnI-frameisa

self-containedimageframethatisindependentofotherframes.

P-frames:AP-frameisapredictedimagethatshowsonlythechangesintheimagefromthepreviousframe.Enterthedesired

numberofP-frames.Thehigherthenumber,thelessbandwidthisrequired.However,ifthereisnetworkcongestion,therecould

beanoticeabledeteriorationinthevideoquality.

Bitratecontrol

•Average:Selecttoautomaticallyadjustthebitrateoveralongertimeperiodandprovidethebestpossibleimage

qualitybasedontheavailablestorage.

Clicktocalculatethetargetbitratebasedonavailablestorage,retentiontime,andbitratelimit.

-Targetbitrate:Enterdesiredtargetbitrate.

-Retentiontime:Enterthenumberofdaystokeeptherecordings.

-Storage:Showstheestimatedstoragethatcanbeusedforthestream.

-Maximumbitrate:Turnontosetabitratelimit.

-Bitratelimit:Enterabitratelimitthatishigherthanthetargetbitrate.

•Maximum:Selecttosetamaximuminstantbitrateofthestreambasedonyournetworkbandwidth.

-Maximum:Enterthemaximumbitrate.

•Variable:Selecttoallowthebitratetovarybasedonthelevelofactivityinthescene.Moreactivityrequiresmore

bandwidth.Werecommendthisoptionformostsituations.

Orientation

Mirror:Turnontomirrortheimage.

Overlays

:Clicktoaddanoverlay.Selectthetypeofoverlayfromthedropdownlist:

•Text:Selecttoshowatextthatisintegratedintheliveviewimageandvisibleinallviews,recordingsandsnapshots.

Youcanenteryourowntext,andyoucanalsoincludepre-conguredmodierstoautomaticallyshow,forexample,

time,date,andframerate.

:Clicktoaddthedatemodier%Ftoshowyyyy-mm-dd.

:Clicktoaddthetimemodier%Xtoshowhh:mm:ss(24-hourclock).

-Modiers:Clicktoselectanyofthemodiersshowninthelisttoaddthemtothetextbox.Forexample,

%ashowsthedayoftheweek.

-Size:Selectthedesiredfontsize.

-Appearance:Selectthetextcolorandbackgroundcolor,forexample,whitetextonablackbackground

(default).

:Selectthepositionoftheoverlayintheimage.

•Image:Selecttoshowastaticimagesuperimposedoverthevideostream.Youcanuse.bmp,.png,.jpeg,or.svgles.

Touploadanimage,clickImages.Beforeyouuploadanimage,youcanchooseto:

-Scalewithresolution:Selecttoautomaticallyscaletheoverlayimagetotthevideoresolution.

-Usetransparency:SelectandentertheRGBhexadecimalvalueforthatcolor.UsetheformatRRGGBB.

Examplesofhexadecimalvalues:FFFFFFforwhite,000000forblack,FF0000forred,6633FFforblue,and

669900forgreen.Onlyfor.bmpimages.

•Streamingindicator

:Selecttoshowananimationsuperimposedoverthevideostream.Theanimation

indicatesthatthevideostreamislive,evenifthescenedoesn’tcontainanymotion.

-Appearance:Selecttheanimationcolorandbackgroundcolor,forexample,redanimationonatransparent

background(default).

-Size:Selectthedesiredfontsize.

AXISP37-PLEPanoramiccameraseries

Thewebinterface

-:Selectthepositionoftheoverlayintheimage.

Privacymasks

:Clicktocreateanewprivacymask.

Privacymasks:Clicktochangethecolorofallprivacymasks,ortodeleteallprivacymaskspermanently.

Cellsize:Ifyouchoosemosaiccolor,theprivacymasksappearaspixilatedpatterns.Usetheslidertochangethesizeofthepixels.

Maskx:Clicktorename,disable,orpermanentlydeletethemask.

Recordings

Ongoingrecordings:Showallongoingrecordingsonthecamera.

Startarecordingonthecamera.

Choosewhichstoragedevicetosaveto.

Stoparecordingonthecamera.

Triggeredrecordingswillendwhenmanuallystoppedorwhenthecameraisshutdown.

Continuousrecordingswillcontinueuntilmanuallystopped.Evenifthecameraisshutdown,therecordingwillcontinue

whenthecamerastartsupagain.

Playtherecording.

Stopplayingtherecording.

Showorhideinformationandoptionsabouttherecording.

Setexportrange:Ifyouonlywanttoexportpartoftherecording,enteratimespan.

Encrypt:Selecttosetapasswordforexportedrecordings.Itwillnotbepossibletoopentheexportedlewithoutthepassword.

Clicktodeletearecording.

Export:Exportthewholeorapartoftherecording.

AXISP37-PLEPanoramiccameraseries

Thewebinterface

Clicktoltertherecordings.

From:Showrecordingsdoneafteracertainpointintime.

To:Showrecordingsupuntilacertainpointintime.

Source

:Showrecordingsbasedonsource.Thesourcereferstothesensor.

Event:Showrecordingsbasedonevents.

Storage:Showrecordingsbasedonstoragetype.

Apps

Addapp:Installanewapp.

Findmoreapps:Findmoreappstoinstall.YouwillbetakentoanoverviewpageofAxisapps.

Allowunsignedapps:Turnontoallowinstallationofunsignedapps.

Allowroot-privilegedapps:Turnontoallowappswithrootprivilegesfullaccesstothedevice.

ViewthesecurityupdatesinAXISOSandACAPapps.

Note

Thedevice’sperformancemightbeaffectedifyourunseveralappsatthesametime.

Usetheswitchnexttotheappnametostartorstoptheapp.

Open:Accesstheapp’ssettings.Theavailablesettingsdependontheapplication.Someapplicationsdon’thaveanysettings.

Thecontextmenucancontainoneormoreofthefollowingoptions:

•Open-sourcelicense:Viewinformationaboutopen-sourcelicensesusedintheapp.

•Applog:Viewalogoftheappevents.Thelogishelpfulwhenyoucontactsupport.

•Activatelicensewithakey:Iftheapprequiresalicense,youneedtoactivateit.Usethisoptionifyourdevice

doesn’thaveinternetaccess.

Ifyoudon’thavealicensekey,gotoaxis.com/products/analytics.YouneedalicensecodeandtheAxisproductserial

numbertogeneratealicensekey.

•Activatelicenseautomatically:Iftheapprequiresalicense,youneedtoactivateit.Usethisoptionifyourdevicehas

internetaccess.Youneedalicensecodetoactivatethelicense.

•Deactivatethelicense:Deactivatethelicensetoreplaceitwithanotherlicense,forexample,whenyouchangefroma

triallicensetoafulllicense.Ifyoudeactivatethelicense,youalsoremoveitfromthedevice.

•Settings:Conguretheparameters.

•Delete:Deletetheapppermanentlyfromthedevice.Ifyoudon’tdeactivatethelicenserst,itremainsactive.

System

Timeandlocation

Dateandtime

Thetimeformatdependsonthewebbrowser’slanguagesettings.

AXISP37-PLEPanoramiccameraseries

Thewebinterface

Note

Werecommendyousynchronizethedevice’sdateandtimewithanNTPserver.

Synchronization:Selectanoptionforthedevice’sdateandtimesynchronization.

•Automaticdateandtime(manualNTSKEservers):SynchronizewiththesecureNTPkeyestablishmentservers

connectedtotheDHCPserver.

-ManualNTSKEservers:EntertheIPaddressofoneortwoNTPservers.WhenyouusetwoNTPservers,

thedevicesynchronizesandadaptsitstimebasedoninputfromboth.

•Automaticdateandtime(NTPserversusingDHCP):SynchronizewiththeNTPserversconnectedtotheDHCPserver.

-FallbackNTPservers:EntertheIPaddressofoneortwofallbackservers.

•Automaticdateandtime(manualNTPservers):SynchronizewithNTPserversofyourchoice.

-ManualNTPservers:EntertheIPaddressofoneortwoNTPservers.WhenyouusetwoNTPservers,the

devicesynchronizesandadaptsitstimebasedoninputfromboth.

•Customdateandtime:Manuallysetthedateandtime.ClickGetfromsystemtofetchthedateandtimesettings

oncefromyourcomputerormobiledevice.

Timezone:Selectwhichtimezonetouse.Timewillautomaticallyadjusttodaylightsavingtimeandstandardtime.

Note

Thesystemusesthedateandtimesettingsinallrecordings,logs,andsystemsettings.

Network

IPv4

AssignIPv4automatically:SelecttoletthenetworkrouterassignanIPaddresstothedeviceautomatically.Werecommend

automaticIP(DHCP)formostnetworks.

IPaddress:EnterauniqueIPaddressforthedevice.StaticIPaddressescanbeassignedatrandomwithinisolatednetworks,

providedthateachaddressisunique.Toavoidconicts,werecommendyoucontactyournetworkadministratorbeforeyou

assignastaticIPaddress.

Subnetmask:Enterthesubnetmasktodenewhataddressesareinsidethelocalareanetwork.Anyaddressoutsidethelocal

areanetworkgoesthroughtherouter.

Router:EntertheIPaddressofthedefaultrouter(gateway)usedtoconnectdevicesthatareattachedtodifferentnetworksand

networksegments.

FallbacktostaticIPaddressifDHCPisn’tavailable:SelectifyouwanttoaddastaticIPaddresstouseasfallbackifDHCP

isunavailableandcan’tassignanIPaddressautomatically.

Note

IfDHCPisn’tavailableandthedeviceusesastaticaddressfallback,thestaticaddressisconguredwithalimitedscope.

IPv6

AssignIPv6automatically:SelecttoturnonIPv6andtoletthenetworkrouterassignanIPaddresstothedeviceautomatically.

Hostname

Assignhostnameautomatically:Selecttoletthenetworkrouterassignahostnametothedeviceautomatically.

Hostname:Enterthehostnamemanuallytouseasanalternativewayofaccessingthedevice.Theserverreportandsystemlog

usethehostname.AllowedcharactersareA–Z,a–z,0–9and-.

DNSservers

AXISP37-PLEPanoramiccameraseries

Thewebinterface

AssignDNSautomatically:SelecttolettheDHCPserverassignsearchdomainsandDNSserveraddressestothedevice

automatically.WerecommendautomaticDNS(DHCP)formostnetworks.

Searchdomains:Whenyouuseahostnamethatisnotfullyqualied,clickAddsearchdomainandenteradomaininwhichto

searchforthehostnamethedeviceuses.

DNSservers:ClickAddDNSserverandentertheIPaddressoftheDNSserver.ThisprovidesthetranslationofhostnamestoIP

addressesonyournetwork.

HTTPandHTTPS

HTTPSisaprotocolthatprovidesencryptionforpagerequestsfromusersandforthepagesreturnedbythewebserver.Theencrypted

exchangeofinformationisgovernedbytheuseofanHTTPScerticate,whichguaranteestheauthenticityoftheserver.

TouseHTTPSonthedevice,youmustinstallanHTTPScerticate.GotoSystem>Securitytocreateandinstallcerticates.

Allowaccessthrough:SelectifauserisallowedtoconnecttothedevicethroughtheHTTP,HTTPS,orbothHTTPandHTTPS

protocols.

Note

IfyouviewencryptedwebpagesthroughHTTPS,youmightexperienceadropinperformance,especiallywhenyou

requestapageforthersttime.

HTTPport:EntertheHTTPporttouse.Thedeviceallowsport80oranyportintherange1024-65535.Ifyouareloggedinasan

administrator,youcanalsoenteranyportintherange1-1023.Ifyouuseaportinthisrange,yougetawarning.

HTTPSport:EntertheHTTPSporttouse.Thedeviceallowsport443oranyportintherange1024-65535.Ifyouareloggedinas

anadministrator,youcanalsoenteranyportintherange1-1023.Ifyouuseaportinthisrange,yougetawarning.

Certicate:SelectacerticatetoenableHTTPSforthedevice.

Networkdiscoveryprotocols

Bonjour

:Turnontoallowautomaticdiscoveryonthenetwork.

Bonjourname:Enterafriendlynametobevisibleonthenetwork.ThedefaultnameisthedevicenameandMACaddress.

UPnP

:Turnontoallowautomaticdiscoveryonthenetwork.

UPnPname:Enterafriendlynametobevisibleonthenetwork.ThedefaultnameisthedevicenameandMACaddress.

WS-Discovery:Turnontoallowautomaticdiscoveryonthenetwork.

One-clickcloudconnection

One-clickcloudconnection(O3C)togetherwithanO3Cserviceprovideseasyandsecureinternetaccesstoliveandrecordedvideo

fromanylocation.Formoreinformation,seeaxis.com/end-to-end-solutions/hosted-services.

AllowO3C:

•One-click:Thisisthedefaultsetting.PressandholdthecontrolbuttononthedevicetoconnecttoanO3Cservice

overtheinternet.YouneedtoregisterthedevicewiththeO3Cservicewithin24hoursafteryoupressthecontrol

button.Otherwise,thedevicedisconnectsfromtheO3Cservice.Onceyouregisterthedevice,Alwaysisenabledand

thedevicestaysconnectedtotheO3Cservice.

•Always:ThedeviceconstantlyattemptstoconnecttoanO3Cserviceovertheinternet.Onceyouregisterthedevice,

itstaysconnectedtotheO3Cservice.Usethisoptionifthecontrolbuttononthedeviceisoutofreach.

•No:DisablestheO3Cservice.

Proxysettings:Ifneeded,entertheproxysettingstoconnecttotheproxyserver.

Host:Entertheproxyserver’saddress.

AXISP37-PLEPanoramiccameraseries

Thewebinterface

Port:Entertheportnumberusedforaccess.

LoginandPassword:Ifneeded,enterusernameandpasswordfortheproxyserver.

Authenticationmethod:

•Basic:ThismethodisthemostcompatibleauthenticationschemeforHTTP.It’slesssecurethantheDigestmethod

becauseitsendstheusernameandpasswordunencryptedtotheserver.

•Digest:Thismethodismoresecurebecauseitalwaystransfersthepasswordencryptedacrossthenetwork.

•Auto:Thisoptionletsthedeviceselecttheauthenticationmethoddependingonthesupportedmethods.Itprioritizes

theDigestmethodovertheBasicmethod.

Ownerauthenticationkey(OAK):ClickGetkeytofetchtheownerauthenticationkey.Thisisonlypossibleifthedeviceis

connectedtotheinternetwithoutarewallorproxy.

SNMP

TheSimpleNetworkManagementProtocol(SNMP)allowsremotemanagementofnetworkdevices.

SNMP:SelecttheversionofSNMPtouse.

•v1andv2c:

-Readcommunity:Enterthecommunitynamethathasread-onlyaccesstoallsupportedSNMPobjects.The

defaultvalueispublic.

-Writecommunity:EnterthecommunitynamethathasreadorwriteaccesstoallsupportedSNMPobjects

(exceptread-onlyobjects).Thedefaultvalueiswrite.

-Activatetraps:Turnontoactivatetrapreporting.Thedeviceusestrapstosendmessagesforimportant

eventsorstatuschangestoamanagementsystem.Inthewebinterface,youcansetuptrapsforSNMPv1

andv2c.TrapsareautomaticallyturnedoffifyouchangetoSNMPv3orturnoffSNMP.IfyouuseSNMPv3,

youcansetuptrapsthroughtheSNMPv3managementapplication.

-Trapaddress:EntertheIPaddressorhostnameofthemanagementserver.

-Trapcommunity:Enterthecommunitytousewhenthedevicesendsatrapmessagetothemanagement

system.

-Traps:

-Coldstart:Sendsatrapmessagewhenthedevicestarts.

-Warmstart:SendsatrapmessagewhenyouchangeanSNMPsetting.

-Linkup:Sendsatrapmessagewhenalinkchangesfromdowntoup.

-Authenticationfailed:Sendsatrapmessagewhenanauthenticationattemptfails.

Note

AllAxisVideoMIBtrapsareenabledwhenyouturnonSNMPv1andv2ctraps.Formoreinformation,see

AXISOSPortal>SNMP.

•v3:SNMPv3isamoresecureversion,whichprovidesencryptionandsecurepasswords.TouseSNMPv3,we

recommendyoutoactivateHTTPS,asthepasswordisthensentthroughHTTPS.Thisalsopreventsunauthorized

parties’accesstounencryptedSNMPv1andv2ctraps.IfyouuseSNMPv3,youcansetuptrapsthroughtheSNMPv3

managementapplication.

-Passwordfortheaccount“initial”:EntertheSNMPpasswordfortheaccountnamed“initial”.Althoughthe

passwordcanbesentwithoutactivatingHTTPS,wedon’trecommendit.TheSNMPv3passwordcanonly

besetonce,andpreferablyonlywhenHTTPSisenabled.Oncethepasswordisset,thepasswordeldisno

longerdisplayed.Tosetthepasswordagain,youmustresetthedevicetofactorydefaultsettings.

Security

Certicates

AXISP37-PLEPanoramiccameraseries

Thewebinterface

Certicatesareusedtoauthenticatedevicesonanetwork.Thedevicesupportstwotypesofcerticates:

•Client/servercerticates

Aclient/servercerticatevalidatesthedevice’sidentity,andcanbeself-signedorissuedbyaCerticateAuthority(CA).

Aself-signedcerticateofferslimitedprotectionandcanbeusedbeforeaCA-issuedcerticatehasbeenobtained.

•CAcerticates

YoucanuseaCAcerticatetoauthenticateapeercerticate,forexampletovalidatetheidentityofanauthentication

serverwhenthedeviceconnectstoanetworkprotectedbyIEEE802.1X.Thedevicehasseveralpre-installedCA

certicates.

Theseformatsaresupported:

•Certicateformats:.PEM,.CER,and.PFX

•Privatekeyformats:PKCS#1andPKCS#12

Important

Ifyouresetthedevicetofactorydefault,allcerticatesaredeleted.Anypre-installedCAcerticatesarereinstalled.

Filterthecerticatesinthelist.

Addcerticate:Clicktoaddacerticate.

•More:Showmoreeldstollinorselect.

•Securekeystore:SelecttouseSecureelementorTrustedPlatformModule2.0tosecurelystoretheprivatekey.For

moreinformationonwhichsecurekeystoretoselect,gotohelp.axis.com/en-us/axis-os#cryptographic-support.

•Keytype:Selectthedefaultoradifferentencryptionalgorithmfromthedrop-downlisttoprotectthecerticate.

Thecontextmenucontains:

•Certicateinformation:Viewaninstalledcerticate’sproperties.

•Deletecerticate:Deletethecerticate.

•Createcerticatesigningrequest:Createacerticatesigningrequesttosendtoaregistrationauthoritytoapply

foradigitalidentitycerticate.

Securekeystore

•Secureelement(CCEAL6+):Selecttousesecureelementforsecurekeystore.

•TrustedPlatformModule2.0(CCEAL4+,FIPS140-2Level2):SelecttouseTPM2.0forsecurekeystore.

IEEE802.1x

IEEE802.1xisanIEEEstandardforport-basednetworkadmissioncontrolprovidingsecureauthenticationofwiredandwireless

networkdevices.IEEE802.1xisbasedonEAP(ExtensibleAuthenticationProtocol).

ToaccessanetworkprotectedbyIEEE802.1x,networkdevicesmustauthenticatethemselves.Theauthenticationisperformedby

anauthenticationserver,typicallyaRADIUSserver(forexample,FreeRADIUSandMicrosoftInternetAuthenticationServer).

Certicates

WhenconguredwithoutaCAcerticate,servercerticatevalidationisdisabledandthedevicetriestoauthenticateitself

regardlessofwhatnetworkitisconnectedto.

Whenusingacerticate,inAxis'implementation,thedeviceandtheauthenticationserverauthenticatethemselveswithdigital

certicatesusingEAP-TLS(ExtensibleAuthenticationProtocol-TransportLayerSecurity).

Toallowthedevicetoaccessanetworkprotectedthroughcerticates,youmustinstallasignedclientcerticateonthedevice.

Clientcerticate:SelectaclientcerticatetouseIEEE802.1x.Theauthenticationserverusesthecerticatetovalidatethe

client’sidentity.

AXISP37-PLEPanoramiccameraseries

Thewebinterface

CAcerticate:SelectCAcerticatestovalidatetheauthenticationserver’sidentity.Whennocerticateisselected,thedevice

triestoauthenticateitselfregardlessofwhatnetworkitisconnectedto.

EAPidentity:Entertheuseridentityassociatedwiththeclientcerticate.

EAPOLversion:SelecttheEAPOLversionthatisusedinthenetworkswitch.

UseIEEE802.1x:SelecttousetheIEEE802.1xprotocol.

Preventbrute-forceattacks

Blocking:Turnontoblockbrute-forceattacks.Abrute-forceattackusestrial-and-errortoguesslogininfoorencryptionkeys.

Blockingperiod:Enterthenumberofsecondstoblockabrute-forceattack.

Blockingconditions:Enterthenumberofauthenticationfailuresallowedpersecondbeforetheblockstarts.Youcansetthe

numberoffailuresallowedbothonpagelevelanddevicelevel.

IPaddresslter

Uselter:SelecttolterwhichIPaddressesareallowedtoaccessthedevice.

Policy:ChoosewhethertoAlloworDenyaccessforcertainIPaddresses.

Addresses:EntertheIPnumbersthatareeitherallowedordeniedaccesstothedevice.YoucanalsousetheCIDRformat.

Custom-signedrmwarecerticate

ToinstalltestrmwareorothercustomrmwarefromAxisonthedevice,youneedacustom-signedrmwarecerticate.The

certicateveriesthatthermwareisapprovedbyboththedeviceownerandAxis.Thermwarecanonlyrunonaspecic

devicewhichisidentiedbyitsuniqueserialnumberandchipID.OnlyAxiscancreatecustom-signedrmwarecerticates,

sinceAxisholdsthekeytosignthem.

Install:Clicktoinstallthecerticate.Youneedtoinstallthecerticatebeforeyouinstallthermware.

Accounts

Addaccount:Clicktoaddanewaccount.Youcanaddupto100accounts.

Account:Enterauniqueaccountname.

Newpassword:Enterapasswordfortheaccount.Passwordsmustbe1to64characterslong.OnlyASCIIprintablecharacters

(code32to126)areallowedinthepassword,forexample,letters,numbers,punctuation,andsomesymbols.

Repeatpassword:Enterthesamepasswordagain.

Privileges:

•Administrator:Hasfullaccesstoallsettings.Administratorscanalsoadd,update,andremoveotheraccounts.

•Operator:Hasaccesstoallsettingsexcept:

-AllSystemsettings.

-Addingapps.

•Viewer:Hasaccessto:

-Watchandtakesnapshotsofavideostream.

-Watchandexportrecordings.

-Pan,tilt,andzoom;withPTZuseraccess.

AXISP37-PLEPanoramiccameraseries

Thewebinterface

Thecontextmenucontains:

Updateaccount:Edittheaccountproperties.

Deleteaccount:Deletetheaccount.Youcan’tdeletetherootaccount.

Anonymousaccess

Allowanonymousviewing:Turnontoallowanyoneaccessthedeviceasaviewerwithoutlogginginwithanaccount.

AllowanonymousPTZoperating:Turnontoallowanonymoususerstopan,tilt,andzoomtheimage.

SSHaccounts

AddSSHaccount:ClicktoaddanewSSHaccount.

•Restrictrootaccess:Turnontorestrictfunctionalitythatrequiresrootaccess.

•EnableSSH:TurnontouseSSHservice.

Account:Enterauniqueaccountname.

Newpassword:Enterapasswordfortheaccount.Passwordsmustbe1to64characterslong.OnlyASCIIprintablecharacters

(code32to126)areallowedinthepassword,forexample,letters,numbers,punctuation,andsomesymbols.

Repeatpassword:Enterthesamepasswordagain.

Comment:Enteracomment(optional).

Thecontextmenucontains:

UpdateSSHaccount:Edittheaccountproperties.

DeleteSSHaccount:Deletetheaccount.Youcan’tdeletetherootaccount.

OpenIDConguration

Important

Entertherightvaluestoensureyoucanlogintothedeviceagain.

ClientID:EntertheOpenIDusername.

OutgoingProxy:EntertheproxyaddressfortheOpenIDconnectiontouseaproxyserver.

Adminclaim:Enteravaluefortheadminrole.

ProviderURL:EntertheweblinkfortheAPIendpointauthentication.Formatshouldbehttps://[insert

URL]/.well-known/openid-conguration

Operatorclaim:Enteravaluefortheoperatorrole.

Requireclaim:Enterthedatathatshouldbeinthetoken.

Viewerclaim:Enterthevaluefortheviewerrole.

Remoteuser:Enteravaluetoidentifyremoteusers.Thiswillhelptodisplaythecurrentuserinthedevice’swebinterface.

Scopes:Optionalscopesthatcouldbepartofthetoken.

Clientsecret:EntertheOpenIDpassword

AXISP37-PLEPanoramiccameraseries

Thewebinterface

Save:ClicktosavetheOpenIDvalues.

EnableOpenID:TurnontoclosecurrentconnectionandallowdeviceauthenticationfromtheproviderURL.

Events

Rules

Aruledenestheconditionsthattriggerstheproducttoperformanaction.Thelistshowsallthecurrentlyconguredrulesin

theproduct.

Note

Youcancreateupto256actionrules.

Addarule:Createarule.

Name:Enteranamefortherule.

Waitbetweenactions:Entertheminimumtime(hh:mm:ss)thatmustpassbetweenruleactivations.Itisusefuliftheruleis

activatedby,forexample,day-nightmodeconditions,toavoidthatsmalllightchangesduringsunriseandsunsetactivate

therulerepeatedly.

Condition:Selectaconditionfromthelist.Aconditionmustbemetforthedevicetoperformanaction.Ifmultiple

conditionsaredened,allofthemmustbemettotriggertheaction.Forinformationaboutspecicconditions,see

Getstartedwithrulesforevents.

Usethisconditionasatrigger:Selecttomakethisrstconditionfunctiononlyasastartingtrigger.Itmeansthatoncetherule

isactivated,itremainsactiveforaslongasalltheotherconditionsaremet,nomatterthestateoftherstcondition.Ifyoudon’t

selectthisoption,therulewillsimplybeactivewheneveralltheconditionsaremet.

Invertthiscondition:Selectifyouwanttheconditiontobetheoppositeofyourselection.

Addacondition:Clicktoaddanadditionalcondition.

Action:Selectanactionfromthelistandenteritsrequiredinformation.Forinformationaboutspecicactions,see

Getstartedwithrulesforevents.

Recipients

Youcansetupyourdevicetonotifyrecipientsabouteventsorsendles.Thelistshowsalltherecipientscurrentlyconguredinthe

product,alongwithinformationabouttheirconguration.

Note

Youcancreateupto20recipients.

AXISP37-PLEPanoramiccameraseries

Thewebinterface

Addarecipient:Clicktoaddarecipient.

Name:Enteranamefortherecipient.

Type:Selectfromthelist:

•FTP

-Host:Entertheserver'sIPaddressorhostname.Ifyouenterahostname,makesurethataDNSserveris

speciedunderSystem>Network>IPv4andIPv6.

-Port:EntertheportnumberusedbytheFTPserver.Thedefaultis21.

-Folder:Enterthepathtothedirectorywhereyouwanttostoreles.Ifthisdirectorydoesn’talreadyexist

ontheFTPserver,youwillgetanerrormessagewhenuploadingles.

-Username:Entertheusernameforthelogin.

-Password:Enterthepasswordforthelogin.

-Usetemporarylename:Selecttouploadleswithtemporary,automaticallygeneratedlenames.The

lesgetrenamedtothedesirednameswhentheuploadcompletes.Iftheuploadisaborted/interrupted,

youdon’tgetanycorruptles.However,youprobablystillgetthetemporaryles.Thiswayyouknow

thatalllesthathavethedesirednamearecorrect.

-UsepassiveFTP:Undernormalcircumstances,theproductsimplyrequeststhetargetFTPservertoopenthe

dataconnection.ThedeviceactivelyinitiatesboththeFTPcontrolanddataconnectionstothetargetserver.

ThisisnormallyneededifthereisarewallbetweenthedeviceandthetargetFTPserver.

•HTTP

-URL:EnterthenetworkaddresstotheHTTPserverandthescriptthatwillhandletherequest.Forexample,

http://192.168.254.10/cgi-bin/notify.cgi.

-Username:Entertheusernameforthelogin.

-Password:Enterthepasswordforthelogin.

-Proxy:TurnonandentertherequiredinformationifaproxyservermustbepassedtoconnecttotheHTTP

server.

•HTTPS

-URL:EnterthenetworkaddresstotheHTTPSserverandthescriptthatwillhandletherequest.Forexample,

https://192.168.254.10/cgi-bin/notify.cgi.

-Validateservercerticate:SelecttovalidatethecerticatethatwascreatedbyHTTPSserver.

-Username:Entertheusernameforthelogin.

-Password:Enterthepasswordforthelogin.

-Proxy:TurnonandentertherequiredinformationifaproxyservermustbepassedtoconnecttotheHTTPS

server.

•Networkstorage

YoucanaddnetworkstoragesuchasNAS(network-attachedstorage)anduseitasarecipienttostoreles.Theles

arestoredintheMatroska(MKV)leformat.

-Host:EntertheIPaddressorhostnameforthenetworkstorage.

-Share:Enterthenameoftheshareonthehost.

-Folder:Enterthepathtothedirectorywhereyouwanttostoreles.

-Username:Entertheusernameforthelogin.

-Password:Enterthepasswordforthelogin.

•SFTP

-Host:Entertheserver'sIPaddressorhostname.Ifyouenterahostname,makesurethataDNSserveris

speciedunderSystem>Network>IPv4andIPv6.

-Port:EntertheportnumberusedbytheSFTPserver.Thedefaultis22.

-Folder:Enterthepathtothedirectorywhereyouwanttostoreles.Ifthisdirectorydoesn’talreadyexiston

theSFTPserver,youwillgetanerrormessagewhenuploadingles.

-Username:Entertheusernameforthelogin.

-Password:Enterthepasswordforthelogin.

-SSHhostpublickeytype(MD5):Enterthengerprintoftheremotehost’spublickey(a32-digit

hexadecimalstring).TheSFTPclientsupportsSFTPserversusingSSH-2withRSA,DSA,ECDSA,andED25519

hostkeytypes.RSAisthepreferredmethodduringnegotiation,followedbyECDSA,ED25519,andDSA.Make

suretoentertherightMD5hostkeythatisusedbyyourSFTPserver.WhiletheAxisdevicesupportsboth

MD5andSHA-256hashkeys,werecommendusingSHA-256duetostrongersecurityoverMD5.Formore

informationonhowtocongureanSFTPserverwithanAxisdevice,gototheAXISOSPortal.

-SSHhostpublickeytype(SHA256):Enterthengerprintoftheremotehost’spublickey(a43-digitBase64

encodedstring).TheSFTPclientsupportsSFTPserversusingSSH-2withRSA,DSA,ECDSA,andED25519host

AXISP37-PLEPanoramiccameraseries

Thewebinterface

keytypes.RSAisthepreferredmethodduringnegotiation,followedbyECDSA,ED25519,andDSA.Make

suretoentertherightMD5hostkeythatisusedbyyourSFTPserver.WhiletheAxisdevicesupportsboth

MD5andSHA-256hashkeys,werecommendusingSHA-256duetostrongersecurityoverMD5.Formore

informationonhowtocongureanSFTPserverwithanAxisdevice,gototheAXISOSPortal.

-Usetemporarylename:Selecttouploadleswithtemporary,automaticallygeneratedlenames.The

lesgetrenamedtothedesirednameswhentheuploadcompletes.Iftheuploadisabortedorinterrupted,

youdon’tgetanycorruptles.However,youprobablystillgetthetemporaryles.Thisway,youknow

thatalllesthathavethedesirednamearecorrect.

•SIPorVMS

SIP:SelecttomakeaSIPcall.

VMS:SelecttomakeaVMScall.

-FromSIPaccount:Selectfromthelist.

-ToSIPaddress:EntertheSIPaddress.

-Test:Clicktotestthatyourcallsettingsworks.

•Email

-Sendemailto:Entertheemailaddresstosendemailsto.Toentermultipleaddresses,usecommasto

separatethem.

-Sendemailfrom:Entertheemailaddressofthesendingserver.

-Username:Entertheusernameforthemailserver.Leavethiseldemptyifthemailserverdoesnot

requireauthentication.

-Password:Enterthepasswordforthemailserver.Leavethiseldemptyifthemailserverdoesnotrequire

authentication.

-Emailserver(SMTP):EnterthenameoftheSMTPserver,forexample,smtp.gmail.com,smtp.mail.yahoo.com.

-Port:EntertheportnumberfortheSMTPserver,usingvaluesintherange0-65535.Thedefaultvalueis587.

-Encryption:Touseencryption,selecteitherSSLorTLS.

-Validateservercerticate:Ifyouuseencryption,selecttovalidatetheidentityofthedevice.Thecerticate

canbeself-signedorissuedbyaCerticateAuthority(CA).

-POPauthentication:TurnontoenterthenameofthePOPserver,forexample,pop.gmail.com.

Note

Someemailprovidershavesecurityltersthatpreventusersfromreceivingorviewinglargeamountof

attachments,fromreceivingscheduledemailsandsimilar.Checktheemailprovider'ssecuritypolicytoavoid

youremailaccountbeinglockedormissingoutonyourexpectedemails.

•TCP

-Host:Entertheserver'sIPaddressorhostname.Ifyouenterahostname,makesurethataDNSserveris

speciedunderSystem>Network>IPv4andIPv6.

-Port:Entertheportnumberusedtoaccesstheserver.

Test:Clicktotestthesetup.

Thecontextmenucontains:

Viewrecipient:Clicktoviewalltherecipientdetails.

Copyrecipient:Clicktocopyarecipient.Whenyoucopy,youcanmakechangestothenewrecipient.

Deleterecipient:Clicktodeletetherecipientpermanently.

Schedules

Schedulesandpulsescanbeusedasconditionsinrules.Thelistshowsalltheschedulesandpulsescurrentlyconguredinthe

product,alongwithinformationabouttheirconguration.

Addschedule:Clicktocreateascheduleorpulse.

Manualtriggers

AXISP37-PLEPanoramiccameraseries

Thewebinterface

Youcanusethemanualtriggertomanuallytriggerarule.Themanualtriggercan,forexample,beusedtovalidateactions

duringproductinstallationandconguration.

MQTT

MQTT(MessageQueuingTelemetryTransport)isastandardmessagingprotocolfortheInternetofThings(IoT).Itwasdesignedfor

simpliedIoTintegrationandisusedinawidevarietyofindustriestoconnectremotedeviceswithasmallcodefootprintand

minimalnetworkbandwidth.TheMQTTclientinAxisdevicermwarecansimplifyintegrationofdataandeventsproducedinthe

devicetosystemswhicharenotvideomanagementsoftware(VMS).

SetupthedeviceasanMQTTclient.MQTTcommunicationisbasedontwoentities,theclientsandthebroker.Theclientscan

sendandreceivemessages.Thebrokerisresponsibleforroutingmessagesbetweenclients.

YoucanlearnmoreaboutMQTTinAXISOSPortal.

ALPN

ALPNisaTLS/SSLextensionthatallowsfortheselectionofanapplicationprotocolduringthehandshakephaseoftheconnection

betweentheclientandserver.ThisisusedtoenableMQTTtrafcoverthesameportthatisusedforotherprotocols,suchasHTTP.

Insomecases,theremightnotbeadedicatedportopenforMQTTcommunication.AsolutioninsuchcasesistouseALPNto

negotiatetheuseofMQTTastheapplicationprotocolonastandardport,allowedbytherewalls.

MQTTclient

Connect:TurnonorofftheMQTTclient.

Status:ShowsthecurrentstatusoftheMQTTclient.

Broker

Host:EnterthehostnameorIPaddressoftheMQTTserver.

Protocol:Selectwhichprotocoltouse.

Port:Entertheportnumber.

•1883isthedefaultvalueforMQTToverTCP

•8883isthedefaultvalueforMQTToverSSL

•80isthedefaultvalueforMQTToverWebSocket

•443isthedefaultvalueforMQTToverWebSocketSecure

ALPNprotocol:EntertheALPNprotocolnameprovidedbyyourMQTTbrokerprovider.ThisisonlyapplicablewithMQTToverSSL

andMQTToverWebSocketSecure.

Username:Entertheusernamethattheclientwillusetoaccesstheserver.

Password:Enterapasswordfortheusername.

ClientID:EnteraclientID.Theclientidentierissenttotheserverwhentheclientconnectstoit.

Cleansession:Controlsthebehavioratconnectionanddisconnectiontime.Whenselected,thestateinformationisdiscarded

atconnectanddisconnect.

Keepaliveinterval:Enablestheclienttodetectwhentheserverisnolongeravailablewithouthavingtowaitforthelong

TCP/IPtimeout.

Timeout:Thetimeintervalinsecondstoallowaconnecttocomplete.Defaultvalue:60

Devicetopicprex:UsedinthedefaultvaluesforthetopicintheconnectmessageandLWTmessageontheMQTTclienttab,

andinthepublicationconditionsontheMQTTpublicationtab.

Reconnectautomatically:Specieswhethertheclientshouldreconnectautomaticallyafteradisconnect.

AXISP37-PLEPanoramiccameraseries

Thewebinterface

Connectmessage

Speciesifamessageshouldbesentoutwhenaconnectionisestablished.

Sendmessage:Turnontosendmessages.

Usedefault:Turnofftoenteryourowndefaultmessage.

Topic:Enterthetopicforthedefaultmessage.

Payload:Enterthecontentforthedefaultmessage.

Retain:SelecttokeepthestateofclientonthisTopic

QoS:ChangetheQoSlayerforthepacketow.

LastWillandTestamentmessage

TheLastWillTestament(LWT)letsaclientprovideatestamentalongwithitscredentialswhenconnectingtothebroker.Ifthe

clientdisconnectsungracefullyatsomepointlater(maybebecausehispowersourcedied),itcanletthebrokerdeliveramessage

tootherclients.ThisLWTmessagehasthesameformasanordinarymessageandgetsroutedviathesamemechanics.

Sendmessage:Turnontosendmessages.

Usedefault:Turnofftoenteryourowndefaultmessage.

Topic:Enterthetopicforthedefaultmessage.

Payload:Enterthecontentforthedefaultmessage.

Retain:SelecttokeepthestateofclientonthisTopic

QoS:ChangetheQoSlayerforthepacketow.

MQTTpublication

Usedefaulttopicprex:Selecttousethedefaulttopicprex,thatisdenedinthedevicetopicprexintheMQTTclienttab.

Includetopicname:SelecttoincludethetopicthatdescribestheconditionintheMQTTtopic.

Includetopicnamespaces:SelecttoincludeONVIFtopicnamespacesintheMQTTtopic.

Includeserialnumber:Selecttoincludethedevice’sserialnumberintheMQTTpayload.

Addcondition:Clicktoaddacondition.

Retain:DeneswhichMQTTmessagesaresentasretained.

•None:Sendallmessagesasnon-retained.

•Property:Sendonlystatefulmessagesasretained.

•All:Sendbothstatefulandstatelessmessagesasretained.

QoS:SelectthedesiredlevelfortheMQTTpublication.

MQTTsubscriptions

AXISP37-PLEPanoramiccameraseries

Thewebinterface

Addsubscription:ClicktoaddanewMQTTsubscription.

Subscriptionlter:EntertheMQTTtopicthatyouwanttosubscribeto.

Usedevicetopicprex:AddthesubscriptionlterasprextotheMQTTtopic.

Subscriptiontype:

•Stateless:SelecttoconvertMQTTmessagesintoastatelessmessage.

•Stateful:SelecttoconvertMQTTmessagesintoacondition.Thepayloadisusedasthestate.

QoS:SelectthedesiredlevelfortheMQTTsubscription.

MQTToverlays

Note

ConnecttoanMQTTbrokerbeforeyouaddMQTToverlaymodiers.

Addoverlaymodier:Clicktoaddanewoverlaymodier.

Topiclter:AddtheMQTTtopicthatcontainsthedatayouwanttoshowintheoverlay.

Dataeld:Specifythekeyforthemessagepayloadthatyouwanttoshowintheoverlay,assumingthemessageisinJSONformat.

Modier:Usetheresultingmodierwhenyoucreatetheoverlay.

•Modiersthatstartwith#XMPshowallofthedatareceivedfromthetopic.

•Modiersthatstartwith#XMDshowthedataspeciedinthedataeld.

Storage

Networkstorage

Ignore:Turnontoignorenetworkstorage.

Addnetworkstorage:Clicktoaddanetworksharewhereyoucansaverecordings.

•Address:EntertheIPaddressorhostnameofthehostserver,typicallyaNAS(network-attachedstorage).We

recommendyoutocongurethehosttouseaxedIPaddress(notDHCPsinceadynamicIPaddresscanchange)or

thatyouuseDNS.WindowsSMB/CIFSnamesarenotsupported.

•Networkshare:Enterthenameofthesharedlocationonthehostserver.SeveralAxisdevicescanusethesame

networksharesinceeachdevicegetsitsownfolder.

•User:Iftheserverrequiresalogin,entertheusername.Tologintoaspecicdomainserver,type

DOMAIN\username.

•Password:Iftheserverrequiresalogin,enterthepassword.

•SMBversion:SelecttheSMBstorageprotocolversiontoconnecttotheNAS.IfyouselectAuto,thedevicetries

tonegotiateoneofthesecureversionsSMB:3.02,3.0,or2.1.Select1.0or2.0toconnecttoolderNASthatdon’t

supporthigherversions.YoucanreadmoreaboutSMBsupportinAxisdeviceshere.

•Addshareevenifconnectiontestfails:Selecttoaddthenetworkshareevenifanerrorisdiscoveredduringthe

connectiontest.Theerrorcanbe,forexample,thatyoudidn’tenterapasswordeventhoughtheserverrequiresone.

Removenetworkstorage:Clicktounmount,unbind,andremovetheconnectiontothenetworkshare.Thisremovesallsettings

forthenetworkshare.

Unbind:Clicktounbindanddisconnectthenetworkshare.

Bind:Clicktobindandconnectthenetworkshare.

Unmount:Clicktounmountthenetworkshare.

Mount:Clicktomountthenetworkshare.

AXISP37-PLEPanoramiccameraseries

Thewebinterface

Writeprotect:Turnontostopwritingtothenetworkshareandprotectrecordingsfrombeingremoved.Youcan’tformata

write-protectednetworkshare.

Retentiontime:Selecthowlongtokeeprecordings,tolimittheamountofoldrecordings,ortocomplywithregulationsregarding

datastorage.Ifthenetworkstoragebecomesfull,oldrecordingsareremovedbeforetheselectedtimeperiodpasses.

Tools

•Testconnection:Testtheconnectiontothenetworkshare.

•Format:Formatthenetworkshare,forexample,whenyouneedtoquicklyerasealldata.CIFSistheavailable

lesystemoption.

Usetool:Clicktoactivatetheselectedtool.

Onboardstorage

Important

Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhilethedeviceisrunning.UnmounttheSD

cardbeforeyouremoveit.

Unmount:ClicktosafelyremovetheSDcard.

Writeprotect:TurnontostopwritingtotheSDcardandprotectrecordingsfrombeingremoved.Youcan’tformata

write-protectedSDcard.

Autoformat:TurnontoautomaticallyformatanewlyinsertedSDcard.Itformatsthelesystemintoext4.

Ignore:TurnontostopstoringrecordingsontheSDcard.WhenyouignoretheSDcard,thedevicenolongerrecognizesthatthe

cardexists.Thesettingisonlyavailableforadministrators.

Retentiontime:Selecthowlongtokeeprecordings,tolimittheamountofoldrecordings,ortocomplywithregulationsregarding

datastorage.IftheSDcardbecomesfull,oldrecordingsareremovedbeforetheselectedtimeperiodhaspassed.

Tools

•Check:CheckforerrorsontheSDcard.Thisonlyworksfortheext4lesystem.

•Repair:Repairerrorsintheext4lesystem.TorepairanSDcardwiththeVFATlesystem,ejecttheSDcard,insertit

inacomputer,andperformadiskrepair.

•Format:FormattheSDcard,forexample,whenyouneedtochangethelesystemorquicklyerasealldata.VFAT

andext4arethetwoavailablelesystemoptions.Therecommendedformatisext4,duetoitsresilienceagainst

datalossifthecardisejectedorifthereisanabruptpowerloss.However,youneedathird-partyext4driveror

applicationtoaccessthelesystemfromWindows®.

•Encrypt:UsethistooltoformattheSDcardandenableencryption.EncryptdeletesalldatastoredontheSDcard.

AfterusingEncrypt,thedatathat’sstoredontheSDcardisprotectedusingencryption.

•Decrypt:UsethistooltoformattheSDcardwithoutencryption.DecryptdeletesalldatastoredontheSDcard.After

usingDecrypt,thedatathat’sstoredontheSDcardisnotprotectedusingencryption.

•Changepassword:ChangethepasswordrequiredtoencrypttheSDcard.

Usetool:Clicktoactivatetheselectedtool.

Weartrigger:SetavaluefortheSDcardwearlevelatwhichyouwanttotriggeranaction.Thewearlevelrangesfrom0–200%.

AnewSDcardthathasneverbeenusedhasawearlevelof0%.Awearlevelof100%indicatesthattheSDcardiscloseto

itsexpectedlifetime.Whenthewear-levelreaches200%,thereisahighriskoftheSDcardmalfunctioning.Werecommend

settingtheweartriggerbetween80–90%.ThisgivesyoutimetodownloadanyrecordingsaswellasreplacetheSDcardin

timebeforeitpotentiallywearsout.Theweartriggerallowsyoutosetupaneventandgetanoticationwhenthewear

levelreachesyoursetvalue.

Streamproles

Astreamproleisagroupofsettingsthataffectthevideostream.Youcanusestreamprolesindifferentsituations,forexample,

whenyoucreateeventsanduserulestorecord.

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Thewebinterface

Addstreamprole:Clicktocreateanewstreamprole.

Preview:Apreviewofthevideostreamwiththestreamprolesettingsyouselect.Thepreviewupdateswhenyouchangethe

settingsonthepage.Ifyourdevicehasdifferentviewareas,youcanchangetheviewareainthedrop-downinthebottomleft

corneroftheimage.

Name:Addanameforyourprole.

Description:Addadescriptionofyourprole.

Videocodec:Selectthevideocodecthatshouldapplyfortheprole.

Resolution:SeeStreamonpage26foradescriptionofthissetting.

Framerate:SeeStreamonpage26foradescriptionofthissetting.

Compression:SeeStreamonpage26foradescriptionofthissetting.

Zipstream

:SeeStreamonpage26foradescriptionofthissetting.

Optimizeforstorage

:SeeStreamonpage26foradescriptionofthissetting.

DynamicFPS

:SeeStreamonpage26foradescriptionofthissetting.

DynamicGOP

:SeeStreamonpage26foradescriptionofthissetting.

Mirror

:SeeStreamonpage26foradescriptionofthissetting.

GOPlength

:SeeStreamonpage26foradescriptionofthissetting.

Bitratecontrol:SeeStreamonpage26foradescriptionofthissetting.

Includeoverlays:Selectwhattypeofoverlaystoinclude.SeeOverlaysonpage27forinformationabouthowtoaddoverlays.

Includeaudio

:SeeStreamonpage26foradescriptionofthissetting.

ONVIF

ONVIFaccounts

ONVIF(OpenNetworkVideoInterfaceForum)isaglobalinterfacestandardthatmakesiteasierforend-users,integrators,

consultants,andmanufacturerstotakeadvantageofthepossibilitiesofferedbynetworkvideotechnology.ONVIFenables

interoperabilitybetweendifferentvendorproducts,increasedexibility,reducedcostandfuture-proofsystems.

WhenyoucreateanONVIFaccount,youautomaticallyenableONVIFcommunication.Usetheaccountnameandpasswordforall

ONVIFcommunicationwiththedevice.FormoreinformationseetheAxisDeveloperCommunityataxis.com.

AXISP37-PLEPanoramiccameraseries

Thewebinterface

Addaccounts:ClicktoaddanewONVIFaccount.

Account:Enterauniqueaccountname.

Newpassword:Enterapasswordfortheaccount.Passwordsmustbe1to64characterslong.OnlyASCIIprintablecharacters

(code32to126)areallowedinthepassword,forexample,letters,numbers,punctuation,andsomesymbols.

Repeatpassword:Enterthesamepasswordagain.

Role:

•Administrator:Hasfullaccesstoallsettings.Administratorscanalsoadd,update,andremoveotheraccounts.

•Operator:Hasaccesstoallsettingsexcept:

-AllSystemsettings.

-Addingapps.

•Mediaaccount:Allowsaccesstothevideostreamonly.

Thecontextmenucontains:

Updateaccount:Edittheaccountproperties.

Deleteaccount:Deletetheaccount.Youcan’tdeletetherootaccount.

ONVIFmediaproles

AnONVIFmediaproleconsistsofasetofcongurationsthatyoucanusetochangemediastreamsettings.

Addmediaprole:ClicktoaddanewONVIFmediaprole.

prole_x:Clickaproletoedit.

Analyticsmetadata

Metadataproducers

Liststheappsthatstreammetadataandthechannelstheyuse.

Producer:Theappthatproducesthemetadata.Belowtheappisalistofthetypesofmetadatatheappstreamsfromthedevice.

Channel:Thechannelthattheappuses.Selecttoenablethemetadatastream.Deselectforcompatibilityorresource

managementreasons.

Detectors

Cameratampering

Thecameratamperingdetectorgeneratesanalarmwhenthescenechanges,forexample,whenthelensiscovered,sprayed

orseverelyputoutoffocus,andthetimeinTriggerdelayhaspassed.Thetamperingdetectoronlyactivateswhenthecamera

hasnotmovedforatleast10seconds.Duringthisperiod,thedetectorsetsupascenemodeltouseasacomparisontodetect

tamperingincurrentimages.Forthescenemodeltobesetupproperly,makesurethatthecameraisinfocus,thelighting

conditionsarecorrect,andthecameradoesn’tpointatascenethatlackscontours,forexample,ablankwall.Cameratampering

canbeusedasaconditiontotriggeractions.

AXISP37-PLEPanoramiccameraseries

Thewebinterface

Triggerdelay:Entertheminimumtimethatthetamperingconditionsmustbeactivebeforethealarmtriggers.Thiscanhelp

preventfalsealarmsforknownconditionsthataffecttheimage.

Triggerondarkimages:Itisverydifculttogeneratealarmswhenthecameralensissprayed,sinceitisimpossibletodistinguish

thateventfromothersituationswheretheimageturnsdarkinasimilarway,forexample,whenthelightingconditionschange.

Turnonthisparametertogeneratealarmsforallcaseswheretheimageturnsdark.Whenit’sturnedoff,thedevicedoesn’t

generateanyalarmwhentheimageturnsdark.

Note

Fordetectionoftamperingattemptsinstaticandnon-crowdedscenes.

Shockdetection

Shockdetector:Turnontogenerateanalarmifthedeviceishitbyanobjectorifitistamperedwith.

Sensitivitylevel:Movetheslidertoadjustthesensitivitylevelatwhichthedeviceshouldgenerateanalarm.Alowvalue

meansthatthedeviceonlygeneratesanalarmifthehitispowerful.Ahighvaluemeansthatthedevicegeneratesanalarm

evenwithmildtampering.

Edge-to-edge

Pairing

PairingallowsyoutouseacompatibleAxisnetworkspeakerormicrophoneasifit’spartofthecamera.Oncepaired,thenetwork

speakeractsasanaudiooutdevicewhereyoucanplayaudioclipsandtransmitsoundthroughthecamera.Thenetworkmicrophone

willtakeupsoundsfromthesurroundingareaandmakeitavailableasanaudioinputdevice,usableinmediastreamsandrecordings.

Important

Forthisfeaturetoworkwithavideomanagementsoftware(VMS),youmustrstpairthecamerawiththespeakeror

microphone,thenaddthecameratoyourVMS.

Seta'Waitbetweenactions(hh:mm:ss)'limitintheeventrulewhenyouuseanetworkpairedaudiodeviceinanevent

rulewith'Audiodetection'asconditionand'Playaudioclip'asaction.Thiswillhelpyouavoidaloopingdetectionifthe

capturingmicrophonepicksupaudiofromthespeaker.

Address:EnterhostnameorIPaddresstothenetworkspeaker.

Username:Enterusername.

Password:Enterpasswordfortheuser.

Speakerpairing:Selecttopairanetworkspeaker.

Microphonepairing:Selecttopairamicrophone.

Clearelds:Clicktoclearallelds.

Connect:Clicktoestablishconnectiontothespeakerormicrophone.

Logs

Reportsandlogs

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Thewebinterface

Reports

•Viewthedeviceserverreport:Viewinformationabouttheproductstatusinapop-upwindow.TheAccessLogis

automaticallyincludedintheServerReport.

•Downloadthedeviceserverreport:Itcreatesa.ziplethatcontainsacompleteserverreporttextleinUTF–8

format,aswellasasnapshotofthecurrentliveviewimage.Alwaysincludetheserverreport.ziplewhenyou

contactsupport.

•Downloadthecrashreport:Downloadanarchivewithdetailedinformationabouttheserver'sstatus.Thecrashreport

containsinformationthatisintheserverreportaswellasdetaileddebuginformation.Thisreportmightcontain

sensitiveinformationsuchasnetworktraces.Itcantakeseveralminutestogeneratethereport.

Logs

•Viewthesystemlog:Clicktoshowinformationaboutsystemeventssuchasdevicestartup,warnings,andcritical

messages.

•Viewtheaccesslog:Clicktoshowallfailedattemptstoaccessthedevice,forexample,whenawronglogin

passwordisused.

Networktrace

Important

Anetworktracelemightcontainsensitiveinformation,forexamplecerticatesorpasswords.

Anetworktracelecanhelpyoutroubleshootproblemsbyrecordingactivityonthenetwork.

Tracetime:Selectthedurationofthetraceinsecondsorminutes,andclickDownload.

Remotesystemlog

Syslogisastandardformessagelogging.Itallowsseparationofthesoftwarethatgeneratesmessages,thesystemthatstoresthem,

andthesoftwarethatreportsandanalyzesthem.Eachmessageislabeledwithafacilitycode,whichindicatesthesoftware

typegeneratingthemessage,andassignedaseveritylevel.

Server:Clicktoaddanewserver.

Host:EnterthehostnameorIPaddressoftheserver.

Format:Selectwhichsyslogmessageformattouse.

•Axis

•RFC3164

•RFC5424

Protocol:Selecttheprotocolandporttouse:

•UDP(Defaultportis514)

•TCP(Defaultportis601)

•TLS(Defaultportis6514)

Severity:Selectwhichmessagestosendwhentriggered.

CAcerticateset:Seethecurrentsettingsoraddacerticate.

Plaincong

PlaincongisforadvanceduserswithexperienceofAxisdeviceconguration.Mostparameterscanbesetandeditedfrom

thispage.

AXISP37-PLEPanoramiccameraseries

Thewebinterface

Maintenance

Restart:Restartthedevice.Thisdoesnotaffectanyofthecurrentsettings.Runningapplicationsrestartautomatically.

Restore:Returnmostsettingstothefactorydefaultvalues.Afterwardsyoumustrecongurethedeviceandapps,reinstallany

appsthatdidn’tcomepreinstalled,andrecreateanyeventsandPTZpresets.

Important

Theonlysettingssavedafterrestoreare:

•Bootprotocol(DHCPorstatic)

•StaticIPaddress

•Defaultrouter

•Subnetmask

•802.1Xsettings

•O3Csettings

Factorydefault:Returnallsettingstothefactorydefaultvalues.AfterwardsyoumustresettheIPaddresstomakethedevice

accessible.

Note

AllAxisdevicermwareisdigitallysignedtoensurethatyouonlyinstallveriedrmwareonyourdevice.Thisfurther

increasestheoverallminimumcybersecuritylevelofAxisdevices.Formoreinformation,seethewhitepaper“Signed

rmware,secureboot,andsecurityofprivatekeys”ataxis.com.

Firmwareupgrade:Upgradetoanewrmwareversion.Newrmwarereleasescancontainimprovedfunctionality,bug

xes,andcompletelynewfeatures.Werecommendyoutoalwaysusethelatestrelease.Todownloadthelatestrelease,go

toaxis.com/support.

Whenyouupgrade,youcanchoosebetweenthreeoptions:

•Standardupgrade:Upgradetothenewrmwareversion.

•Factorydefault:Upgradeandreturnallsettingstothefactorydefaultvalues.Whenyouchoosethisoption,youcan’t

reverttothepreviousrmwareversionaftertheupgrade.

•Autorollback:Upgradeandconrmtheupgradewithinthesettime.Ifyoudon’tconrm,thedevicerevertstothe

previousrmwareversion.

Firmwarerollback:Reverttothepreviouslyinstalledrmwareversion.

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Capturemodes

Whatcapturemodetochoosedependsontherequirementsfortheframerateandresolutionofthespecicsurveillancesetup.For

specicationsaboutavailablecapturemodes,seetheproduct’sdatasheetataxis.com.

Remotefocusandzoom

Theremotefocusandzoomfunctionalityallowsyoutomakefocusandzoomadjustmentstoyourcamerafromacomputer.Itisa

convenientwaytoensurethatthescene’sfocus,viewingangleandresolutionareoptimizedwithouthavingtovisitthecamera’s

installationlocation.

Privacymasks

Aprivacymaskisauser-denedareathatcoversapartofthemonitoredarea.Inthevideostream,privacymasksappeareitheras

blocksofsolidcolororwithamosaicpattern.

You’llseetheprivacymaskonallsnapshots,recordedvideo,andlivestreams.

YoucanusetheVAPIX®applicationprogramminginterface(API)tohidetheprivacymasks.

Important

Ifyouusemultipleprivacymasksitmayaffecttheproduct’sperformance.

Youcancreateseveralprivacymasks.Eachmaskcanhave3to10anchorpoints.

Important

Setthezoomandfocusbeforeyoucreateaprivacymask.

Note

Youcan’taddprivacymaskstothequadstream,butitwillshowallprivacymasksconguredontheindividualchannels.

Overlays

Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,

orduringproductinstallationandconguration.Youcanaddeithertextoranimage.

Thevideostreamingindicatorisanothertypeofoverlay.Itshowsyouthattheliveviewvideostreamislive.

Streamingandstorage

Videocompressionformats

Decidewhichcompressionmethodtousebasedonyourviewingrequirements,andonthepropertiesofyournetwork.The

availableoptionsare:

MotionJPEG

MotionJPEG,orMJPEG,isadigitalvideosequencethatismadeupofaseriesofindividualJPEGimages.Theseimagesarethen

displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion

videotheratemustbeatleast16imageframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(PAL)framespersecond.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage

containedinthestream.

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H.264orMPEG-4Part10/AVC

Note

H.264isalicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Toinstalladditionalunlicensed

copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedtotheMotion

JPEGformatandbyasmuchas50%comparedtoolderMPEGformats.Thismeansthatlessnetworkbandwidthandstoragespace

arerequiredforavideole.Orseenanotherway,highervideoqualitycanbeachievedforagivenbitrate.

H.265orMPEG-HPart2/HEVC

H.265can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan25%comparedtoH.264.

Note

•H.265islicensedtechnology.TheAxisproductincludesoneH.265viewingclientlicense.Installingadditionalunlicensed

copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

•Mostwebbrowsersdon’tsupportH.265decodingandbecauseofthisthecameradoesn’tsupportitinitswebinterface.

InsteadyoucanuseavideomanagementsystemorapplicationsupportingH.265decoding.

HowdoImage,Stream,andStreamprolesettingsrelatetoeachother?

TheImagetabcontainscamerasettingsthataffectallvideostreamsfromtheproduct.Ifyouchangesomethinginthistab,it

immediatelyaffectsallvideostreamsandrecordings.

TheStreamtabcontainssettingsforvideostreams.Yougetthesesettingsifyourequestavideostreamfromtheproductanddon’t

specifyforexampleresolution,orframerate.WhenyouchangethesettingsintheStreamtab,itdoesn’taffectongoingstreams,but

itwilltakeeffectwhenyoustartanewstream.

TheStreamprolessettingsoverridethesettingsfromtheStreamtab.Ifyourequestastreamwithaspecicstreamprole,the

streamcontainsthesettingsofthatprole.Ifyourequestastreamwithoutspecifyingastreamprole,orrequestastreamprole

thatdoesn'texistintheproduct,thestreamcontainsthesettingsfromtheStreamtab.

Bitratecontrol

Bitratecontrolhelpsyoutomanagethebandwidthconsumptionofyourvideostream.

Variablebitrate(VBR)

Variablebitrateallowsthebandwidthconsumptiontovarydependingonthelevelofactivityinthescene.Themoreactivity,

themorebandwidthyouneed.Withvariablebitrateyouareguaranteedconstantimagequality,butyouneedtomakesure

youhavestoragemargins.

Maximumbitrate(MBR)

Maximumbitrateletsyousetatargetbitratetohandlebitratelimitationsinyoursystem.Youmightseeadeclineinimagequalityor

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framerateastheinstantaneousbitrateiskeptbelowthespeciedtargetbitrate.Youcanchoosetoprioritizeeitherimagequality

orframerate.Werecommendthatyoucongurethetargetbitratetoahighervaluethantheexpectedbitrate.Thisgivesyoua

marginincasethereisahighlevelofactivityinthescene.

Targetbitrate

Averagebitrate(ABR)

Withaveragebitrate,thebitrateisautomaticallyadjustedoveralongerperiodoftime.Thisissoyoucanmeetthespeciedtarget

andprovidethebestvideoqualitybasedonyouravailablestorage.Bitrateishigherinsceneswithalotofactivity,comparedtostatic

scenes.Youaremorelikelytogetbetterimagequalitywheninsceneswithalotofactivityifyouusetheaveragebitrateoption.You

candenethetotalstoragerequiredtostorethevideostreamforaspeciedamountoftime(retentiontime)whenimagequalityis

adjustedtomeetthespeciedtargetbitrate.Specifytheaveragebitratesettingsinoneofthefollowingways:

•Tocalculatetheestimatedstorageneed,setthetargetbitrateandtheretentiontime.

•Tocalculatetheaveragebitrate,basedonavailablestorageandrequiredretentiontime,usethetargetbitratecalculator.

kbit/s

Targetbitrate

Actualaveragebitrate

Youcanalsoturnonmaximumbitrateandspecifyatargetbitratewithintheaveragebitrateoption.

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kbit/s

Targetbitrate

Actualaveragebitrate

Applications

Withapplications,youcangetmoreoutofyourAxisdevice.AXISCameraApplicationPlatform(ACAP)isanopenplatformthat

makesitpossibleforthirdpartiestodevelopanalyticsandotherapplicationsforAxisdevices.Applicationscanbepreinstalledonthe

device,availablefordownloadforfree,orforalicensefee.

TondtheusermanualsforAxisapplications,gotohelp.axis.com.

Note

•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain

combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify

thattheapplicationsworktogetherbeforedeployment.

AXISObjectAnalytics

AXISObjectAnalyticsisananalyticapplicationthatcomespreinstalledonthecamera.Itdetectsobjectsthatmoveinthesceneand

classiesthemas,forexample,humansorvehicles.Youcansetuptheapplicationtosendalarmsfordifferenttypesofobjects.To

ndoutmoreabouthowtheapplicationworks,seeAXISObjectAnalyticsusermanual.

Productspecicconsiderations

Forbestresults,werecommendthatyourunAxisObjectAnalyticsontwocamerasensors.EverycamerasensoryouaddtorunAxis

ObjectAnalyticsimpactsthecamera’sdetectionandclassicationbehavior.

•WhenyouusefourcamerasensorsforAxisObjectAnalytics,itimpactsscenariossuchasCrosslinecounting,Line

crossing,andObjectinarea.

Formoreinformationaboutscenarios,seeAXISObjectAnalyticsusermanual.

•Youcancreatetwoscenariospercamerasensorintheproduct.

•Thedeviceconditionsfordetection,suchasdetectiondistance,objectsize,objectvisibility,andobjectmotionincreases

whenyouaddmorecamerasensorstorunAxisObjectAnalytics.

Forexample,ifyourunObjectinareaonfourcamerasensorsratherthantwo:

•Objectsmustbevisibleforlongerbeforeyourdevicecanclassifythem.

•Fastmovingobjectsmightaffectdetectionaccuracy.

Note

ThegivenexampleappliestoallscenariosexceptOccupancyinarea,whichyoucanrunonallfourcamerasensors.

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Cybersecurity

AxisEdgeVault

AxisEdgeVaultprovidesahardware-basedcybersecurityplatformthatsafeguardstheAxisdevice.Itoffersfeaturestoguaranteethe

device’sidentityandintegrityandtoprotectyoursensitiveinformationfromunauthorizedaccess.Itbuildsonastrongfoundationof

cryptographiccomputingmodules(secureelementandTPM)andSoCsecurity(TEEandsecureboot),combinedwithexpertisein

edgedevicesecurity.

Signedrmware

Signedrmwareisimplementedbythesoftwarevendorsigningthermwareimagewithaprivatekey.Whenarmwarehasthis

signatureattachedtoit,adevicewillvalidatethermwarebeforeacceptingtoinstallit.Ifthedevicedetectsthatthermware

integrityiscompromised,thermwareupgradewillberejected.

Secureboot

Securebootisabootprocessthatconsistsofanunbrokenchainofcryptographicallyvalidatedsoftware,startinginimmutable

memory(bootROM).Beingbasedontheuseofsignedrmware,securebootensuresthatadevicecanbootonlywithauthorized

rmware.

Securekeystore

Atamper-protectedenvironmentfortheprotectionofprivatekeysandsecureexecutionofcryptographicoperations.Itprevents

unauthorizedaccessandmaliciousextractionintheeventofasecuritybreach.Dependingonsecurityrequirements,anAxisdevice

canhaveeitheroneormultiplehardware-basedcryptographiccomputingmodules,whichprovideahardware-protectedsecure

keystore.Dependingonsecurityrequirements,anAxisdevicecanhaveeitheroneormultiplehardware-basedcryptographic

computingmodules,likeaTPM2.0(TrustedPlatformModule)orasecureelement,and/oraTEE(TrustedExecutionEnvironment),

whichprovideahardware-protectedsecurekeystore.Furthermore,selectedAxisproductsfeatureaFIPS140-2Level2-certied

securekeystore.

AxisdeviceID

Beingabletoverifytheoriginofthedeviceiskeytoestablishingtrustinthedeviceidentity.Duringproduction,deviceswith

AxisEdgeVaultareassignedaunique,factory-provisioned,andIEEE802.1AR-compliantAxisdeviceIDcerticate.Thisworks

likeapassporttoprovetheoriginofthedevice.ThedeviceIDissecurelyandpermanentlystoredinthesecurekeystoreasa

certicatesignedbyAxisrootcerticate.ThedeviceIDcanbeleveragedbythecustomer’sITinfrastructureforautomatedsecure

deviceonboardingandsecuredeviceidentication

Signedvideo

Signedvideoensuresthatvideoevidencecanbeveriedasuntamperedwithoutprovingthechainofcustodyofthevideole.Each

camerausesitsuniquevideosigningkey,whichissecurelystoredinthesecurekeystore,toaddasignatureintothevideostream.

Whenthevideoisplayed,theleplayershowswhetherthevideoisintact.Signedvideomakesitpossibletotracethevideobackto

thecameraoriginandveriesthatthevideohasnotbeentamperedwithafteritleftthecamera.

Encryptedlesystem

Thesecurekeystorepreventsthemaliciousexltrationofinformationandpreventscongurationtamperingbyenforcingstrong

encryptionuponthelesystem.Thisensuresnodatastoredinthelesystemcanbeextractedortamperedwithwhenthedeviceis

notinuse,unauthenticatedaccesstothedeviceisachievedand/ortheAxisdeviceisstolen.Duringthesecurebootprocess,the

read-writelesystemisdecryptedandcanbemountedandusedbytheAxisdevice.

TolearnmoreaboutAxisEdgeVaultandcybersecurityfeaturesinAxisdevices,gotoaxis.com/learning/white-papersandsearchfor

cybersecurity.

AXISP37-PLEPanoramiccameraseries

Speciﬁcations

Productoverview

1 4

Domecover

Cameraunit

Mountingbracket

IRillumination

Networkconnector(PoE)

SDmemorycardslot

Controlbutton(1)

StatusLEDindicator

AXISP37-PLEPanoramiccameraseries

Speciﬁcations

Restartbutton(2)

LEDindicators

StatusLED

Indication

Unlit

Connectionandnormaloperation.

GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.

Amber

Steadyduringstartup.Flashesduringrmwareupgradeorresettofactorydefault.

Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.

SDcardslot

NO NO

TICE TICE

TICE

•RiskofdamagetoSDcard.Don’tusesharptools,metalobjects,orexcessiveforcewheninsertingorremovingtheSDcard.

Useyourngerstoinsertandremovethecard.

•Riskofdatalossandcorruptedrecordings.UnmounttheSDcardfromthedevice’swebinterfacebeforeremovingit.

Don’tremovetheSDcardwhiletheproductisrunning.

ThisdevicesupportsmicroSD/microSDHC/microSDXCcards.

ForSDcardrecommendations,seeaxis.com.

microSD,microSDHC,andmicroSDXCLogosaretrademarksofSD-3CLLC.microSD,microSDHC,microSDXCare

trademarksorregisteredtrademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

Buttons

Controlbutton

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.SeeResettofactorydefaultsettingsonpage56.

•Connectingtoaone-clickcloudconnection(O3C)serviceovertheinternet.Toconnect,pressandholdthebutton

forabout3secondsuntilthestatusLEDashesgreen.

Restartbutton

Presstherestartbuttontorestarttheproduct.

Connectors

Networkconnector

RJ45EthernetconnectorwithPoweroverEthernetPlus(PoE+).

AXISP37-PLEPanoramiccameraseries

Cleaningrecommendations

NO NO

TICE TICE

TICE

Neveruseharshdetergent,forexamplegasoline,benzene,oracetone.

1.Useacanofcompressedairtoremoveanydustorloosedirtfromthedevice.

2.Ifnecessary,cleanthelenswithasoftclothdampenedwithlukewarmwater.

Note

Avoidcleaningindirectsunlightoratelevatedtemperatures,asthismaycausestainswhenthewaterdropletsdry.

AXISP37-PLEPanoramiccameraseries

Troubleshooting

Resettofactorydefaultsettings

WARNING

Possiblyhazardousopticalradiationisemittedfromthisproduct.Itcanbeharmfultotheeyes.Don’tstareat

theoperatinglamp.

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to

thefactorydefaultvalues.

Toresettheproducttothefactorydefaultsettings:

1.Pressandholdthecontrolbuttonandtherestartbuttonatthesametime.

2.Releasetherestartbuttonbutcontinuetoholddownthecontrolbuttonfor15–30secondsuntilthestatusLEDindicator

ashesamber.

3.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset

tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90.

4.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepasswordandaccessthevideostream.

Youcanalsoresetparameterstofactorydefaultthroughthedevice’swebinterface.GotoMaintenance>Factorydefaultand

clickDefault.

Firmwareoptions

Axisoffersproductrmwaremanagementaccordingtoeithertheactivetrackorthelong-termsupport(LTS)tracks.Beingonthe

activetrackmeanscontinuouslygettingaccesstoallthelatestproductfeatures,whiletheLTStracksprovideaxedplatformwith

periodicreleasesfocusedmainlyonbugxesandsecurityupdates.

Usingrmwarefromtheactivetrackisrecommendedifyouwanttoaccessthenewestfeatures,orifyouuseAxisend-to-endsystem

offerings.TheLTStracksarerecommendedifyouusethird-partyintegrations,whicharenotcontinuouslyvalidatedagainstthelatest

activetrack.WithLTS,theproductscanmaintaincybersecuritywithoutintroducinganysignicantfunctionalchangesoraffecting

anyexistingintegrations.FormoredetailedinformationaboutAxisproductrmwarestrategy,gotoaxis.com/support/rmware.

Checkthecurrentrmwareversion

Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Whenyoutroubleshootaproblem,werecommend

youtostartbycheckingthecurrentrmwareversion.Thelatestrmwareversionmightcontainacorrectionthatxesyour

particularproblem.

Tocheckthecurrentrmware:

1.Gotothedevice’swebinterface>Status.

2.SeethermwareversionunderDeviceinfo.

Upgradethermware

Important

•Preconguredandcustomizedsettingsaresavedwhenyouupgradethermware(providedthatthefeaturesareavailablein

thenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

•Makesurethedeviceremainsconnectedtothepowersourcethroughouttheupgradeprocess.

AXISP37-PLEPanoramiccameraseries

Troubleshooting

Note

Whenyouupgradethedevicewiththelatestrmwareintheactivetrack,theproductreceivesthelatestfunctionality

available.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeyouupgradethe

rmware.Tondthelatestrmwareandthereleasenotes,gotoaxis.com/support/rmware.

1.Downloadthermwareletoyourcomputer,availablefreeofchargeataxis.com/support/rmware.

2.Logintothedeviceasanadministrator.

3.GotoMaintenance>FirmwareupgradeandclickUpgrade.

Whentheupgradehasnished,theproductrestartsautomatically.

YoucanuseAXISDeviceManagertoupgrademultipledevicesatthesametime.Findoutmoreat

axis.com/products/axis-device-manager.

Technicalissues,clues,andsolutions

Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support.

Problemsupgradingthermware

FirmwareupgradefailureIfthermwareupgradefails,thedevicereloadsthepreviousrmware.Themostcommonreason

isthatthewrongrmwarelehasbeenuploaded.Checkthatthenameofthermwarele

correspondstoyourdeviceandtryagain.

Problemsafterrmware

upgrade

Ifyouexperienceproblemsafterarmwareupgrade,rollbacktothepreviouslyinstalledversion

fromtheMaintenancepage.

ProblemssettingtheIPaddress

Thedeviceislocatedona

differentsubnet

IftheIPaddressintendedforthedeviceandtheIPaddressofthecomputerusedtoaccessthe

devicearelocatedondifferentsubnets,youcannotsettheIPaddress.Contactyournetwork

administratortoobtainanIPaddress.

TheIPaddressisbeingused

byanotherdevice

DisconnecttheAxisdevicefromthenetwork.Runthepingcommand(inaCommand/DOSwindow,

typepingandtheIPaddressofthedevice):

•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...

thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.

ObtainanewIPaddressfromthenetworkadministratorandreinstallthedevice.

•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable

forusewiththeAxisdevice.Checkallcablingandreinstallthedevice.

PossibleIPaddressconict

withanotherdeviceonthe

samesubnet

ThestaticIPaddressintheAxisdeviceisusedbeforetheDHCPserversetsadynamicaddress.

ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay

beproblemsaccessingthedevice.

Thedevicecan’tbeaccessedfromabrowser

Can’tlogin

WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting

tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.

Ifthepasswordfortherootaccountislost,thedevicemustberesettothefactorydefaultsettings.

SeeResettofactorydefaultsettingsonpage56.

AXISP37-PLEPanoramiccameraseries

Troubleshooting

TheIPaddresshasbeen

changedbyDHCP

IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshasbeen

changed,useAXISIPUtilityorAXISDeviceManagertolocatethedeviceonthenetwork.Identify

thedeviceusingitsmodelorserialnumber,orbytheDNSname(ifthenamehasbeencongured).

Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,gotoaxis.com/support.

Certicateerrorwhenusing

IEEE802.1X

Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisdevicemustbe

synchronizedwithanNTPserver.GotoSystem>Dateandtime.

Thedeviceisaccessiblelocallybutnotexternally

Toaccessthedeviceexternally,werecommendyoutouseoneofthefollowingapplicationsforWindows

•AXISCompanion:freeofcharge,idealforsmallsystemswithbasicsurveillanceneeds.

•AXISCameraStation:30-daytrialversionfreeofcharge,idealforsmalltomid-sizesystems.

Forinstructionsanddownload,gotoaxis.com/vms.

Problemswithstreaming

MulticastH.264only

accessiblebylocalclients

Checkifyourroutersupportsmulticasting,orifyouneedtoconguretheroutersettingsbetween

theclientandthedevice.YoumightneedtoincreasetheTTL(TimeToLive)value.

NomulticastH.264

displayedintheclient

CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisdevice

arevalidforyournetwork.

Checkwithyournetworkadministratortoseeifthereisarewallthatpreventsviewing.

PoorrenderingofH.264

images

Ensurethatyourgraphicscardusesthelatestdriver.Youcanusuallydownloadthelatestdrivers

fromthemanufacturer’swebsite.

Colorsaturationisdifferent

inH.264andMotionJPEG

Modifythesettingsforyourgraphicsadapter.Gototheadapter’sdocumentationformore

information.

Lowerframeratethan

expected

•SeePerformanceconsiderationsonpage58.

•Reducethenumberofapplicationsrunningontheclientcomputer.

•Limitthenumberofsimultaneousviewers.

•Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.

•Lowertheimageresolution.

•Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)

oftheAxisdevice.

Can'tselectH.265encoding

inliveview

Webbrowsersdon’tsupportH.265decoding.Useavideomanagementsystemorapplication

thatsupportsH.265decoding.

Can’tconnectoverport8883withMQTToverSSL

Therewallblockstrafc

usingport8883asit’s

deemedinsecure.

Insomecasestheserver/brokermightnotprovideaspecicportforMQTTcommunication.Itmay

stillbepossibletouseMQTToveraportnormallyusedforHTTP/HTTPStrafc.

•Iftheserver/brokersupportsWebSocket/WebSocketSecure(WS/WSS),typicallyon

port443,usethisprotocolinstead.Checkwiththeserver/brokerprovidertoseeif

WS/WSSissupportedandwhichportandbasepathtouse.

•Iftheserver/brokersupportsALPN,theuseofMQTTcanbenegotiatedoveranopen

port,suchas443.Checkwithyourserver/brokerprovidertoseeifALPNissupported

andwhichALPNprotocolandporttouse.

Performanceconsiderations

Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationsaffecttheperformance.Somefactors

affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe

CPUreachesitsmaximum,thisalsoaffectstheframerate.

AXISP37-PLEPanoramiccameraseries

Troubleshooting

Thefollowingfactorsarethemostimportanttoconsider:

•Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturnaffectsthe

bandwidth.

•RotatingtheimageintheGUIcanincreasetheproduct'sCPUload.

•AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.

•AccessbylargenumbersofMotionJPEGorunicastH.265clientsaffectsthebandwidth.

•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclientsaffectsbothframerateand

bandwidth.

Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprolescanbeusedtoensurethat

streamsareidentical.

•AccessingMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.

•AccessingMotionJPEGandH.265videostreamssimultaneouslyaffectsbothframerateandbandwidth.

•Heavyusageofeventsettingsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.

•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.

•Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.

•Viewingonpoorlyperformingclientcomputerslowersperceivedperformanceandaffectsframerate.

•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand

thegeneralperformance.

Contactsupport

Contactsupportataxis.com/support.

UsermanualVer.M2.3

AXISP37-PLEPanoramiccameraseries

Date:November2023

Partno.T10199749

Axis 02633-001 P3735-PLE 4 x 2MP Multi-Directional Panoramic Camera

Product's Documents

User Manual

Specifications

Axis 02633-001 Questions and Answers