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Trouble Shooting
Answer: Slide the rear cover up to open the Motion Sensor,
long press the inside button of the sensor, release it until the
red LED light turns on and flashes in blue rapidly, indicating
that it is in pairing mode.
Answer: Make sure your Echo Speaker is compatible with
wireless motion sensor and update to latest version, Compati-
ble Echo speakers include Echo (4th Gen), Echo Plus (1st Gen &
2nd Gen), Echo Show10 (2nd Gen & 3rd Gen) and Echo studio.
Factory reset1.
Doesn’t pair with Echo Devices2.
Reboot the Echo speaker by unplugging the power and
plugging it back in, then try to pair the motion sensor with
it again.
Factory reset the Echo speaker (Press and hold the Action
button for 25 seconds. The light ring will pulse orange,
then turn off. Wait for the light ring to turn back on and
turn blue. The light ring then turns orange again and the
device enters the set up mode), then try to pair the motion
sensor with it again.
9
Answer: Make sure the SmartThings Hub is online and update
to the latest version, so as the SmartThings App. And make
sure the motion sensor is close to Hub as possible.
Doesn’t pair with SmartThings3.
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