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tech-support@ibuture.com
EN
17.
ISSUE CAUSE SOLUTION
Charging is not normal
•
Charger is not correctly connected.
•
Battery pack or charger has failed.
•
Charger is not original.
•
Make sure the charger are fully plugged in socket.
•
Contact BuTure Team via email for replacing the battery or charger.
•
Use the original charger provided by BuTure only.
Insufficient use time after charging
•
Insufficient charging time.
•
Motorized floor brush, dust cup, tube or filters is
clogged with garbage.
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Battery aging.
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Full charge the vacuum cleaner.
•
Clear out any garbage that is blocking the motorized floor brush,
dust cup, tube or filters.
•
Contact BuTure Team via email for replacing the battery.
Motorized floor brush stops with four
indicators on the battery pack flashing
•
Motorized floor brush is clogged with garbage.
•
Clear out any garbage that is blocking the motorized floor brush.
9. WARRANTY
9.1 The 2-Year Warranty
•
Our BuTure machine has a 2-year warranty against original defects in material and workmanship, when used for private household purposes in accordance
with the BuTure Instruction Manual.
•
This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your machine is in proper operating condition during the warranty
period.
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