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accidents; (3) misuse (including failure to follow product documentation); (4) neglect; (5)
disassembly; (6) alterations; (7) servicing other than by Google-authorized technicians;
and (8) external causes such as, but not limited to: water damage, exposure to sharp
objects, exposure to excessive force, anomalies in the electrical current supplied to the
Google product, and extreme thermal or environmental conditions. This Limited Warranty
does not guarantee that use of the Google Product will be uninterrupted or error-free.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, GOOGLE AND ITS SUBSIDIARIES AND AFFILIATES
(COLLECTIVELY, “GOOGLE PARTIES”) SHALL NOT BE LIABLE TO YOU UNDER ANY
THEORY OF LIABILITY (WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE),
BREACH OR FAILURE OF ANY WARRANTY OR OTHERWISE) FOR ANY INDIRECT,
INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT MAY BE
INCURRED BY YOU IN CONNECTION WITH YOUR GOOGLE PRODUCT OR THESE TERMS,
INCLUDING ANY LOSS OF DATA, WHETHER OR NOT A GOOGLE PARTY OR ITS
REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE
POSSIBILITY OF ANY SUCH LOSSES ARISING. YOU EXPRESSLY UNDERSTAND AND
AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE
GOOGLE PARTIES’ TOTAL LIABILITY IN CONNECTION WITH YOUR GOOGLE PRODUCT OR
THIS LIMITED WARRANTY WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID
GOOGLE FOR YOUR GOOGLE PRODUCT.
Some states, provinces or territories do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusion may not apply to you.
How do you make a claim? To make a claim under the Limited Warranty, please contact
Google Product Support at g.co/nest/help. You must provide your name, contact
information, and the serial number of your Google Product to receive support. You may
also be required to provide a purchase receipt.
Other limitations: No vendor, seller, authorized reseller, employee, or representative of
Google or its affiliates or any third party is authorized to make any modification,
extension, or addition to this Limited Warranty. If any term of this Limited Warranty is held
to be illegal or unenforceable, the remaining terms of this Limited Warranty will remain in
full force and effect.
How state, province, territory, and other laws apply to you: This warranty gives you
specific legal rights, and you may also have other rights that vary from jurisdiction
to jurisdiction.
This Limited Warranty is given by Google LLC, organized in the state of Delaware, whose
principal place of business is at 1600 Amphitheatre Parkway, Mountain View, CA, 94043,
United States.
G953-00932-01 REV C
Notice of Arbitration
In accordance with the Google Arbitration Agreement - Devices, Related Accessories, and
Related Subscription Services (“Arbitration Terms”) set forth at g.co/devicearbitration,
you acknowledge and agree that disputes relating to your Google device, related
accessories, and related subscription services for your Google device (“Google Device”)
will be resolved through BINDING ARBITRATION on an individual, non-class basis, unless
you have opted out or another exception applies as described in the Arbitration Terms. For
disputes subject to arbitration, you agree to first send a written notice of the dispute by
certified U.S. Mail or by Federal Express (or international equivalent) to Google’s address
for notice, Google LLC, Legal Department – Hardware Arbitration, c/o Corporation Service
Company, 2710 Gateway Oaks Drive, Suite 150N, Sacramento, CA 95833. The notice has
to include, if available: (a) the name of the person making the claim, (b) the type of Google
Device, as applicable, (c) the serial number of the Google Device, (d) the email address
used to activate the Google Device, as applicable, (e) a description of the nature and basis
of the claim, (f) the result that is desired (e.g., an amount of money), and (g) the case
number(s) assigned by Google to track previous attempts to resolve the dispute, if there is
one. We each agree to try to resolve the claim, but if we can’t do that within 60 days after
the notice is received, you or Google may initiate an arbitration proceeding by following
the American Arbitration Association (“AAA”) Rules. Unless the parties agree otherwise,
your demand for arbitration must be sent to Google’s address for notice and entitled
“Demand for Arbitration.” Google will send demands for arbitration to you at the e-mail
address provided in the notice of the dispute.
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