Axis S9301 Axis S9301 User Manual

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AXISCameraStationS9301Workstation

Troubleshooting

CheckthecurrentBIOSversion

TocheckthecurrentBIOS:

1.PoweronthedeviceandrepeatedlypressF2untiltheAxislogoappears.

2.TheversionnumberisshownasrstentryunderOverview.

UpgradeBIOS

YoushouldupgradetheBIOSonlywhenyouareinstructedbyAxistechnicalsupport.

1.Gotothesupportpagesondell.comandenteryourservicetag.GotoDrivers&Downloads,lteronBIOS,anddownload

thelatest.exele.

2.LaunchtheexecutableinWindowsandfollowtheinstructionsprovidedonscreen.

Performasystemrecovery

Internalrecovery

Ifthedevicehashadasystemfailure,performaninternalrecoverytorestorethesystem.

1.OpenWindowsSettings.

2.SelectUpdate&Security.

3.Inthemenu,selectRecovery.

4.UnderResetthePCclickGetStarted.

5.SelectKeepmyles.

Important

ItisstronglyrecommendedthatyoudonotselectRemoveeverythingasthiswillremoveallAxisapplicationsand

congurations,includingAXISCameraStation.

6.Ifyouareconnectedtointernet,selectLocalreinstall,otherwisegodirecttostep7.

7.SelectNextwithoutdoinganychanges.

8.SelectReset.

Note

BeforeselectingReset,youcanviewalistofappsthatwillberemovedbythereset.Theseappswillberestoredafter

therecovery.

Important

Afterasuccessfulrecovery,it’simportantthatyoulogintoWindowswithanAdministratoraccounttonalizetherecovery

process.

Externalrecovery

Ifthedevicehashadacompletesystemfailure,youmustusearecoveryimagetorecreatetheWindows®system.Todownloadthe

AXISRecoveryKit,contactAXISTechnicalSupportandsupplytheserialnumberofyourdevice.

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Axis S9301 Camera Station Workstation 02693-003