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Problem Possible cause Solution
The gasket is deformed or dirty. Refer to "Closing the door" sec‐
tion.
Food products are not wrapped
properly.
Wrap the food products better.
Temperature is set incorrectly. Refer to "Control panel" chapter.
Appliance is fully loaded and is
set to the lowest temperature.
Set a higher temperature. Refer
to "Control panel" chapter.
Temperature set in the appliance
is too low and the ambient tem‐
perature is too high.
Set a higher temperature. Refer
to "Control panel" chapter.
Water flows on the rear plate of
the refrigerator.
During the automatic defrosting
process, frost melts on the rear
plate.
This is correct.
There is too much condensed
water on the rear wall of the re‐
frigerator.
Door was opened too frequently. Open the door only when neces‐
sary.
Door was not closed completely. Make sure the door is closed
completely.
Stored food was not wrapped. Wrap food in suitable packaging
before storing it in the appliance.
Water flows on the floor. The melting water outlet is not
connected to the evaporative tray
above the compressor.
Attach the melting water outlet to
the evaporative tray.
Temperature cannot be set. The Extra Freeze function or Ex‐
tra Cool function is switched on.
Switch off Extra Freeze function
or Extra Cool function manually,
or wait until the function deacti‐
vates automatically to set the
temperature. Refer to "Extra
Freeze function" or "Extra Cool
function" section.
The temperature in the appliance
is too low/too high.
The temperature is not set cor‐
rectly.
Set a higher/lower temperature.
The door is not closed correctly. Refer to "Closing the door" sec‐
tion.
The food products' temperature is
too high.
Let the food products tempera‐
ture decrease to room tempera‐
ture before storage.
Many food products are stored at
the same time.
Store less food products at the
same time.
ENGLISH 47
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