DuoClean
Powered Lift-Away
Anti Hair Wrap Plus with
Anti-Odour Technology
Upright Vacuum
AZ913UK SERIES
INSTRUCTIONS
3sharkclean.co.uk2 sharkclean.co.uk
CONTENTS
Important Safety Instructions � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 4
Getting to Know Your Shark®
Lift-Away � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 6
Assembly � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 8
Power Cord � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �9
Anti-Odour Technology � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 10
Settings � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 12
Brush-Roll Indicator Light� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 12
Cleaning Modes � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 13
Emptying the Dust Cup � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 14
Cleaning the Filters � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 15
Cleaning the Brush-Roll � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 16
Checking for Blockages � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 17
Available accessories � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 18
Troubleshooting Guide � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 19
Guarantee Terms and Conditions � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �20
TECHNICAL SPECIFICATIONS
Voltage: 220-240V~, 50-60Hz
Watts: 750W
TIP: You can find
the model and serial
numbers on the QR
code label located on
the back of your unit.
RECORD THIS INFORMATION
Model Number: ������������������������������
Serial Number �������������������������������
Date Code: ����������������������������������
Date of Purchase (Keep receipt): ����������������
Store of Purchase: ����������������������������
This marking indicates that this product should not be disposed of with
other household wastes throughout the UK. To prevent possible harm to the
environment or human health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material sources. To return
your used device, please use the return and collection systems or contact
the retailer where this product was purchased. They can take this product
for environmentally safe recycling.
REGISTER YOUR PURCHASE
TO BENEFIT FROM YOUR PRODUCT'S EXTENDED
GUARANTEE, SIMPLY REGISTER YOUR PURCHASE
AT:
sharkclean.co.uk/register-guarantee
0800 862 0453
Scan QR code using mobile device
THANK YOU
for purchasing the Shark® DuoClean Powered Lift-Away Anti Hair Wrap Plus with
Anti-Odour Technology Upright Vacuum
PLEASE READ CAREFULLY
AND KEEP FOR FUTURE REFERENCE�
This instruction manual is designed to help you get a
complete understanding of your new Shark® DuoClean
Powered Lift-Away Anti Hair Wrap Plus with
Anti-Odour Technology Upright Vacuum�
If you have any questions, please call the customer
service line on 0800 862 0453�
Benefits of registering your product and creating
an account:
• Get easier, faster product support and access to
guarantee information
• Access troubleshooting and product care instructions
• Be among the first to know about exclusive product
promotions
Please note, products purchased directly from Shark®
are automatically registered.
3sharkclean.co.uk2 sharkclean.co.uk
CONTENTS
Important Safety Instructions � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 4
Getting to Know Your Shark®
Lift-Away � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 6
Assembly � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 8
Power Cord � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 9
Anti-Odour Technology � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 10
Settings � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 12
Brush-Roll Indicator Light� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 12
Cleaning Modes � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 13
Emptying the Dust Cup � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 14
Cleaning the Filters � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 15
Cleaning the Brush-Roll � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 16
Checking for Blockages � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 17
Available accessories � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 18
Troubleshooting Guide � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 19
Guarantee Terms and Conditions � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �20
TECHNICAL SPECIFICATIONS
Voltage: 220-240V~, 50-60Hz
Watts: 750W
TIP: You can find
the model and serial
numbers on the QR
code label located on
the back of your unit.
RECORD THIS INFORMATION
Model Number: ������������������������������
Serial Number �������������������������������
Date Code: ����������������������������������
Date of Purchase (Keep receipt): ����������������
Store of Purchase: ����������������������������
This marking indicates that this product should not be disposed of with
other household wastes throughout the UK. To prevent possible harm to the
environment or human health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material sources. To return
your used device, please use the return and collection systems or contact
the retailer where this product was purchased. They can take this product
for environmentally safe recycling.
REGISTER YOUR PURCHASE
TO BENEFIT FROM YOUR PRODUCT'S EXTENDED
GUARANTEE, SIMPLY REGISTER YOUR PURCHASE
AT:
sharkclean.co.uk/register-guarantee
0800 862 0453
Scan QR code using mobile device
THANK YOU
for purchasing the Shark® DuoClean Powered Lift-Away Anti Hair Wrap Plus with
Anti-Odour Technology Upright Vacuum
PLEASE READ CAREFULLY
AND KEEP FOR FUTURE REFERENCE�
This instruction manual is designed to help you get a
complete understanding of your new Shark® DuoClean
Powered Lift-Away Anti Hair Wrap Plus with
Anti-Odour Technology Upright Vacuum�
If you have any questions, please call the customer
service line on 0800 862 0453�
Benefits of registering your product and creating
an account:
• Get easier, faster product support and access to
guarantee information
• Access troubleshooting and product care instructions
• Be among the first to know about exclusive product
promotions
Please note, products purchased directly from Shark®
are automatically registered.
5sharkclean.co.uk4 sharkclean.co.uk
SAVE THESE INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
SAVE THESE INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
WARNING
REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, INJURY,
OR PROPERTY DAMAGE:
WARNING: Children should be
supervised to ensure that they do
not play with this vacuum cleaner.
GENERAL WARNINGS
1 Inspect power cord and plug for any
damage before use. DO NOT use vacuum
cleaner with a damaged cord or plug. Turn
o all controls before plugging in or unplug-
ging the vacuum cleaner. Store your vacuum
cleaner with the power cord secured around
the two cord hooks. To minimise the risk of
power cord damage, do not allow the
motorised brush-roll to ingest the cord. If
this occurs, immediately shut o power to
the vacuum and remove the cord.
2 Your vacuum cleaner consists of a
motorised floorhead, wand, hose, and/or
vacuum pod. This device contains electrical
connections, electrical wiring, and moving
parts that potentially present risk to
the user.
3 Use only identical replacement parts.
4 Carefully observe and follow the instructions
provided below to avoid improper use of the
vacuum cleaner. DO NOT use the vacuum
for any purpose other than those described
in this manual.
5 Before use, carefully inspect all parts for
any damage. DO NOT use if any parts are
damaged.
6 The use of an extension cord is NOT
recommended.
7 CAUTION: This vacuum cleaner contains
electrical connections and no serviceable
parts.
USE WARNINGS
8 This vacuum cleaner can be used by
persons with reduced physical, sensory or
mental capabilities or lack of experience and
knowledge if they have been given super-
vision or instruction concerning use of the
vacuum cleaner in a safe way and under-
stand the hazards involved.
9 Do not allow the vacuum cleaner to be
used by children. Keep the vacuum cleaner
and its cord out of reach of children. Do not
allow to be used as a toy.
Close supervision is necessary when used
near children.
CLEANING AND USE
10 Always turn o the vacuum cleaner before
connecting or disconnecting any motorised
floorheads or other accessories.
11 DO NOT handle plug or vacuum cleaner
with wet hands.
12 DO NOT use without filters in place.
13 Only use Shark® branded filters and
accessories. Damage caused by the use of
non-Shark® parts may not be covered by
your guarantee.
14 DO NOT damage the power cord:
a) DO NOT pull or carry vacuum cleaner
by the cord or use the cord as a handle.
b) DO NOT unplug by pulling on cord.
Grasp the plug, not the cord.
c) DO NOT run the vacuum cleaner
over the power cord, close a door on
the cord, pull the cord around sharp
corners, or leave the cord near heated
surfaces.
15 DO NOT put any objects into floorhead or
accessory openings. DO NOT use with any
opening blocked; keep free of dust, lint, hair,
and anything that may reduce airflow.
16 DO NOT use if floorhead or accessory
airflow is restricted. If the air paths or the
motorised floor floorhead become blocked,
turn the vacuum cleaner o and unplug
from electrical socket. Remove all obstruc-
tions before you plug in and turn on the unit
again.
17 Keep floorhead and all vacuum openings
away from hair, face, fingers, uncovered feet,
or loose clothing.
18 DO NOT use if vacuum cleaner is not
working as it should, or has been dropped,
damaged, left outdoors, or dropped into water.
19 If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent or similar qualified persons in order to
avoid a hazard.
20 Use extra care when cleaning on stairs.
21 DO NOT leave the vacuum cleaner
unattended while plugged in.
22 When powered on, keep the vacuum cleaner
in motion over the carpet surface at all
times to avoid damaging the carpet fibres.
23 DO NOT place vacuum cleaner on unstable
surfaces such as chairs or tables.
24 DO NOT use to pick up:
a) Liquids
b) Large objects
c) Hard or sharp objects (glass, nails,
screws, or coins)
d) Large quantities of dust (drywall dust,
fireplace ash, or embers). DO NOT use
as an attachment to power tools for
dust collection.
e) Smoking or burning objects (hot coals,
cigarette butts, or matches)
f) Flammable or combustible materials
(lighter fluid, petrol, or kerosene)
g) Toxic materials (chlorine bleach,
ammonia, or drain cleaner)
25 DO NOT use in the following areas:
a) Poorly lit areas
b) Wet or damp surfaces
c) Outdoor areas
d) Spaces that are enclosed and may
contain explosive or toxic fumes or
vapours (lighter fluid, petrol, kerosene,
paint, paint thinners, mothproofing
substances, or flammable dust)
26 Turn o all controls before plugging
in or unplugging the vacuum.
27 Unplug from electrical socket when not in
use and before any maintenance or cleaning.
28 To clean: wipe down the unit with water
only. Washing with cleaning chemicals could
damage the unit.
29 During cleaning or routine maintenance,
DO NOT cut anything other than hair, fibres,
or string wrapped around the brush-roll.
30 Allow all filters to air-dry completely before
replacing in the vacuum to prevent liquid
from being drawn into electrical parts.
31 Make sure the dust cup and all filters
are in place after routine maintenance.
32 Secure the power cord around the two cord
hooks during storage.
33 Observe the following when interacting with
the Anti-Odour Technology cartridge:
a) DO NOT attempt to disassemble
Anti-Odour Technology cartridge.
b) Avoid direct contact with the fragrance
pod in the cartridge.
c) DO NOT directly inhale from the
Anti-Odour Technology cartridge.
d) Keep away from children and pets.
e) Keep away from heat, sparks and open
fires.
f) DO NOT place in direct sunlight.
FRAGRANCE CARTRIDGE FIRST AID
a) Avoid contact with fabrics and finished
surfaces.
b) Eye contact: Remove contact lenses if
present. Rinse continuously with water
for several minutes.
c) Skin contact: Wash hands thoroughly
after handling. If irritation or rash
develops, seek medical advice/attention.
d) Inhalation: Move person to fresh air if
they are experiencing any respiratory
symptoms. If symptoms persist, seek
medical advice/attention.
e) Ingestion: DO NOT induce vomiting.
Seek medical advice/attention
IMPORTANT SAFETY INSTRUCTIONS
FOR HOUSEHOLD USE ONLY • PLEASE READ ALL INSTRUCTIONS
BEFORE USING THIS VACUUM�
IF YOU HAVE DELICATE OR WOOL CARPETS, PARTICULARLY LOOP PILE,
PLEASE TRY THE VACUUM ON A HIDDEN AREA FIRST TO ENSURE THE
SPINNING BRUSH-ROLLS DO NOT DAMAGE OR UNPICK CARPET FIBRES�
May cause an allergic reaction to skin if in direct contact with
contents of cartridge� Wear protective gloves if directly coming
into the contact with the cartridge material, wash skin thoroughly
after handling� Harmful if swallowed� Avoid breathing in mist or
vapours, intentional misuse and directly inhaling contents may
be dangerous� Avoid release to the environment� Very toxic to
aquatic life with long lasting eects, ensure cartridge is disposed
of correctly as general waste�
ANTI-ODOUR TECHNOLOGY
WARNING
5sharkclean.co.uk4 sharkclean.co.uk
SAVE THESE INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
SAVE THESE INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
WARNING
REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, INJURY,
OR PROPERTY DAMAGE:
WARNING: Children should be
supervised to ensure that they do
not play with this vacuum cleaner.
GENERAL WARNINGS
1 Inspect power cord and plug for any
damage before use. DO NOT use vacuum
cleaner with a damaged cord or plug. Turn
o all controls before plugging in or unplug-
ging the vacuum cleaner. Store your vacuum
cleaner with the power cord secured around
the two cord hooks. To minimise the risk of
power cord damage, do not allow the
motorised brush-roll to ingest the cord. If
this occurs, immediately shut o power to
the vacuum and remove the cord.
2 Your vacuum cleaner consists of a
motorised floorhead, wand, hose, and/or
vacuum pod. This device contains electrical
connections, electrical wiring, and moving
parts that potentially present risk to
the user.
3 Use only identical replacement parts.
4 Carefully observe and follow the instructions
provided below to avoid improper use of the
vacuum cleaner. DO NOT use the vacuum
for any purpose other than those described
in this manual.
5 Before use, carefully inspect all parts for
any damage. DO NOT use if any parts are
damaged.
6 The use of an extension cord is NOT
recommended.
7 CAUTION: This vacuum cleaner contains
electrical connections and no serviceable
parts.
USE WARNINGS
8 This vacuum cleaner can be used by
persons with reduced physical, sensory or
mental capabilities or lack of experience and
knowledge if they have been given super-
vision or instruction concerning use of the
vacuum cleaner in a safe way and under-
stand the hazards involved.
9 Do not allow the vacuum cleaner to be
used by children. Keep the vacuum cleaner
and its cord out of reach of children. Do not
allow to be used as a toy.
Close supervision is necessary when used
near children.
CLEANING AND USE
10 Always turn o the vacuum cleaner before
connecting or disconnecting any motorised
floorheads or other accessories.
11 DO NOT handle plug or vacuum cleaner
with wet hands.
12 DO NOT use without filters in place.
13 Only use Shark® branded filters and
accessories. Damage caused by the use of
non-Shark® parts may not be covered by
your guarantee.
14 DO NOT damage the power cord:
a) DO NOT pull or carry vacuum cleaner
by the cord or use the cord as a handle.
b) DO NOT unplug by pulling on cord.
Grasp the plug, not the cord.
c) DO NOT run the vacuum cleaner
over the power cord, close a door on
the cord, pull the cord around sharp
corners, or leave the cord near heated
surfaces.
15 DO NOT put any objects into floorhead or
accessory openings. DO NOT use with any
opening blocked; keep free of dust, lint, hair,
and anything that may reduce airflow.
16 DO NOT use if floorhead or accessory
airflow is restricted. If the air paths or the
motorised floor floorhead become blocked,
turn the vacuum cleaner o and unplug
from electrical socket. Remove all obstruc-
tions before you plug in and turn on the unit
again.
17 Keep floorhead and all vacuum openings
away from hair, face, fingers, uncovered feet,
or loose clothing.
18 DO NOT use if vacuum cleaner is not
working as it should, or has been dropped,
damaged, left outdoors, or dropped into water.
19 If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent or similar qualified persons in order to
avoid a hazard.
20 Use extra care when cleaning on stairs.
21 DO NOT leave the vacuum cleaner
unattended while plugged in.
22 When powered on, keep the vacuum cleaner
in motion over the carpet surface at all
times to avoid damaging the carpet fibres.
23 DO NOT place vacuum cleaner on unstable
surfaces such as chairs or tables.
24 DO NOT use to pick up:
a) Liquids
b) Large objects
c) Hard or sharp objects (glass, nails,
screws, or coins)
d) Large quantities of dust (drywall dust,
fireplace ash, or embers). DO NOT use
as an attachment to power tools for
dust collection.
e) Smoking or burning objects (hot coals,
cigarette butts, or matches)
f) Flammable or combustible materials
(lighter fluid, petrol, or kerosene)
g) Toxic materials (chlorine bleach,
ammonia, or drain cleaner)
25 DO NOT use in the following areas:
a) Poorly lit areas
b) Wet or damp surfaces
c) Outdoor areas
d) Spaces that are enclosed and may
contain explosive or toxic fumes or
vapours (lighter fluid, petrol, kerosene,
paint, paint thinners, mothproofing
substances, or flammable dust)
26 Turn o all controls before plugging
in or unplugging the vacuum.
27 Unplug from electrical socket when not in
use and before any maintenance or cleaning.
28 To clean: wipe down the unit with water
only. Washing with cleaning chemicals could
damage the unit.
29 During cleaning or routine maintenance,
DO NOT cut anything other than hair, fibres,
or string wrapped around the brush-roll.
30 Allow all filters to air-dry completely before
replacing in the vacuum to prevent liquid
from being drawn into electrical parts.
31 Make sure the dust cup and all filters
are in place after routine maintenance.
32 Secure the power cord around the two cord
hooks during storage.
33 Observe the following when interacting with
the Anti-Odour Technology cartridge:
a) DO NOT attempt to disassemble
Anti-Odour Technology cartridge.
b) Avoid direct contact with the fragrance
pod in the cartridge.
c) DO NOT directly inhale from the
Anti-Odour Technology cartridge.
d) Keep away from children and pets.
e) Keep away from heat, sparks and open
fires.
f) DO NOT place in direct sunlight.
FRAGRANCE CARTRIDGE FIRST AID
a) Avoid contact with fabrics and finished
surfaces.
b) Eye contact: Remove contact lenses if
present. Rinse continuously with water
for several minutes.
c) Skin contact: Wash hands thoroughly
after handling. If irritation or rash
develops, seek medical advice/attention.
d) Inhalation: Move person to fresh air if
they are experiencing any respiratory
symptoms. If symptoms persist, seek
medical advice/attention.
e) Ingestion: DO NOT induce vomiting.
Seek medical advice/attention
IMPORTANT SAFETY INSTRUCTIONS
FOR HOUSEHOLD USE ONLY • PLEASE READ ALL INSTRUCTIONS
BEFORE USING THIS VACUUM�
IF YOU HAVE DELICATE OR WOOL CARPETS, PARTICULARLY LOOP PILE,
PLEASE TRY THE VACUUM ON A HIDDEN AREA FIRST TO ENSURE THE
SPINNING BRUSH-ROLLS DO NOT DAMAGE OR UNPICK CARPET FIBRES�
May cause an allergic reaction to skin if in direct contact with
contents of cartridge� Wear protective gloves if directly coming
into the contact with the cartridge material, wash skin thoroughly
after handling� Harmful if swallowed� Avoid breathing in mist or
vapours, intentional misuse and directly inhaling contents may
be dangerous� Avoid release to the environment� Very toxic to
aquatic life with long lasting eects, ensure cartridge is disposed
of correctly as general waste�
ANTI-ODOUR TECHNOLOGY
WARNING
7sharkclean.co.uk6 sharkclean.co.uk
NOTE: The dust cup has to be removed to see the filter access button�
GETTING TO KNOW YOUR SHARK
®
DUOCLEAN POWERED LIFT-AWAY
ANTI HAIR WRAP PLUS WITH ANTI-ODOUR TECHNOLOGY UPRIGHT VACUUM
WELCOME!
Congratulations
on your purchase.
Use this instruction
manual to learn about
your new vacuum’s
great features. From
assembly to use to
maintenance, you will
find it all in here.
MAIN UNIT
A Power Switch
B Handle Release Button
C Surface Selector
D Hose Clip
E Hose
F Upper Cord Hook
G Powered Lift-Away Button
H Wand Release Button
I Lift-Away Pod
J Dust Cup Release Button
K Dust Cup Empty Latch
L Wand
M Lower Cord Hook
N Filter Access
O Motorised Floorhead
P Anti-Odour Technology Dial
Q Brush-Roll Garage
R Headlights
S Anti-Hair Wrap Plus Brush-Roll
T Brush-Roll Release
U Soft Roller
O
P
N
Q
S
T
U
R
A
C
G
B
Dust Cup
Release
D
E
F
H
J
I
L
K
M
7sharkclean.co.uk6 sharkclean.co.uk
NOTE: The dust cup has to be removed to see the filter access button�
GETTING TO KNOW YOUR SHARK
®
DUOCLEAN POWERED LIFT-AWAY
ANTI HAIR WRAP PLUS WITH ANTI-ODOUR TECHNOLOGY UPRIGHT VACUUM
WELCOME!
Congratulations
on your purchase.
Use this instruction
manual to learn about
your new vacuum’s
great features. From
assembly to use to
maintenance, you will
find it all in here.
MAIN UNIT
A Power Switch
B Handle Release Button
C Surface Selector
D Hose Clip
E Hose
F Upper Cord Hook
G Powered Lift-Away Button
H Wand Release Button
I Lift-Away Pod
J Dust Cup Release Button
K Dust Cup Empty Latch
L Wand
M Lower Cord Hook
N Filter Access
O Motorised Floorhead
P Anti-Odour Technology Dial
Q Brush-Roll Garage
R Headlights
S Anti-Hair Wrap Plus Brush-Roll
T Brush-Roll Release
U Soft Roller
O
P
N
Q
S
T
U
R
A
C
G
B
Dust Cup
Release
D
E
F
H
J
I
L
K
M
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ASSEMBLY
1. Place motorised Floorhead on floor and insert Wand, pressing it in until it clicks
securely into place�
2. Place Pod onto wand and slide down to connect�
3. Insert Handle into wand, pressing it in until it clicks securely into place�
4. Connect Hose to back of pod, pressing it in until it clicks securely into place�
5. Store included accessories on the Accessory Posts on the pod�
6. Remove Anti-Odour Technology Dial from aluminum can� Flip up the handle, align the teal
arrows, then insert the Anti-Odour Technology Diall into the floorhead�
7. To lock and engage the Anti-Odour Technology Dial, rotate it anticlockwise until it clicks into
the desired odour intensity setting�
More detailed odour assembly instructions and visuals on the following two pages�
IMPORTANT: For proper operation, ensure all connections are securely clicked into place�
ASSEMBLY
(Click)
1
(Click)
2
(Click)
3
(Click)
4
POWER CORD
For cord access, rotate upper hook down
and remove cord�
UPPER CORD HOOK
5
(Turn to
Click)
7
6
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ASSEMBLY
1. Place motorised Floorhead on floor and insert Wand, pressing it in until it clicks
securely into place�
2. Place Pod onto wand and slide down to connect�
3. Insert Handle into wand, pressing it in until it clicks securely into place�
4. Connect Hose to back of pod, pressing it in until it clicks securely into place�
5. Store included accessories on the Accessory Posts on the pod�
6. Remove Anti-Odour Technology Dial from aluminum can� Flip up the handle, align the teal
arrows, then insert the Anti-Odour Technology Diall into the floorhead�
7. To lock and engage the Anti-Odour Technology Dial, rotate it anticlockwise until it clicks into
the desired odour intensity setting�
More detailed odour assembly instructions and visuals on the following two pages�
IMPORTANT: For proper operation, ensure all connections are securely clicked into place�
ASSEMBLY
(Click)
1
(Click)
2
(Click)
3
(Click)
4
POWER CORD
For cord access, rotate upper hook down
and remove cord�
UPPER CORD HOOK
5
(Turn to
Click)
7
6
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ANTI-ODOUR TECHNOLOGY
ANTI-ODOUR TECHNOLOGY CARTRIDGE REPLACEMENT
ANTI-ODOUR TECHNOLOGY
SETTINGS
Flip up the handle and rotate the Anti-Odour dial to adjust
Anti-Odour Technology intensity or to unlock the dial for
cartridge access�
Flip up the handle and rotate the Anti-Odour
Technology dial clockwise until the two teal arrows
are aligned� Pull the handle to remove the Anti-Odour
Technology Dial from the floorhead�
Rotate the cartridge anticlockwise in the dial
housing and pull out the cartridge to remove it�
Align the yellow arrow on the side of the cartridge with
the yellow arrow on the side of the dial cover, then
insert the cartridge into the dial� Rotate the cartridge
clockwise to lock it in place�
Dispose of old cartridge into the bin� Please do not
throw the anti-odour technology dial into the bin�
For replacement Anti-Odour Technology cartridges please visit sharkclean.co.uk
Remove the new Anti-Odour cartridge from
the can� To maintain the life of the cartridge, keep it in
the can until you are ready to install it�
Align the teal arrow on the dial cover with the teal
arrow on the floorhead� Then reinsert the dial into the
floorhead� Rotate the dial anticlockwise to an intensity
setting to engage� Rotate further to change the
intensity setting to high, medium or low�
ANTI-ODOUR
TECHNOLOGY DIAL
3.REMOVE NEW
CARTRIDGE FROM CAN
5. INSTALL DIAL IN FLOORHEAD
6. USED CARTRIDGE
DISPOSAL
1. REMOVE ODOUR DIAL
FROM FLOORHEAD
Insertion/Removal: Rotate the Anti-Odour Technology dial to align the teal arrows�
Remove the dial to access the odour cartridge for removal or replacement�
High: Rotate the Anti-Odour Technology Dial toward the High position for the highest
level of intensity when the vacuum is in use� This position is the recommended setting
for optimal performance�
Medium: Rotate the Anti-Odour Technology Dial toward the medium position to
decrease the intensity of the odour when the vacuum is in use�
Low: Rotate the Anti-Odour Technology Dial toward the Low position to minimise the
intensity to the lowest level when the vacuum is in use�
ANTI-ODOUR TECHNOLOGY TIPS
NOTES: • The odour dial needs to be installed for the vacuum to function properly, with or without the odour cartridge�
• Wash hands thoroughly after handling� If irritation or rash develops, seek medical advice/attention�
• Odour cartridges should be replaced every 6 months for optimal Anti-Odour Technology performance�
The Anti-Odour Technology Dial Must be Installed for Vacuum to Function Properly
• Remove the anti-odour cartridge from dial if you don’t want the benefits of the Anti-Odour
Technology�
Maintenance Required
• Clean all filters as recommended under Cleaning Filters�
• Empty your dust cup before storing your vacuum�
• Replace the cartridge as recommended under Anti-Odour Technology Cartridge Replacement�
• Visit sharkclean�co�uk to learn more and purchase replacements�
Fragrance Strength Over Time
• The intensity of the Anti-Odour Technology’s fragrance may diminish over time� It may also
have no noticeable fragrance at all� This is natural and does not indicate the technology isn’t
working� Follow replacement instructions to ensure continued performance�
Shark's Anti-Odour Technology
cartridge guards against bad odours
inside your vacuum�
4. INSTALL NEW
CARTRIDGE IN DIAL
TURN UNTIL
CLICK TO LOCK
2. REMOVE OLD ODOUR
CARTRIDGE
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ANTI-ODOUR TECHNOLOGY
ANTI-ODOUR TECHNOLOGY CARTRIDGE REPLACEMENT
ANTI-ODOUR TECHNOLOGY
SETTINGS
Flip up the handle and rotate the Anti-Odour dial to adjust
Anti-Odour Technology intensity or to unlock the dial for
cartridge access�
Flip up the handle and rotate the Anti-Odour
Technology dial clockwise until the two teal arrows
are aligned� Pull the handle to remove the Anti-Odour
Technology Dial from the floorhead�
Rotate the cartridge anticlockwise in the dial
housing and pull out the cartridge to remove it�
Align the yellow arrow on the side of the cartridge with
the yellow arrow on the side of the dial cover, then
insert the cartridge into the dial� Rotate the cartridge
clockwise to lock it in place�
Dispose of old cartridge into the bin� Please do not
throw the anti-odour technology dial into the bin�
For replacement Anti-Odour Technology cartridges please visit sharkclean.co.uk
Remove the new Anti-Odour cartridge from
the can� To maintain the life of the cartridge, keep it in
the can until you are ready to install it�
Align the teal arrow on the dial cover with the teal
arrow on the floorhead� Then reinsert the dial into the
floorhead� Rotate the dial anticlockwise to an intensity
setting to engage� Rotate further to change the
intensity setting to high, medium or low�
ANTI-ODOUR
TECHNOLOGY DIAL
3.REMOVE NEW
CARTRIDGE FROM CAN
5. INSTALL DIAL IN FLOORHEAD
6. USED CARTRIDGE
DISPOSAL
1. REMOVE ODOUR DIAL
FROM FLOORHEAD
Insertion/Removal: Rotate the Anti-Odour Technology dial to align the teal arrows�
Remove the dial to access the odour cartridge for removal or replacement�
High: Rotate the Anti-Odour Technology Dial toward the High position for the highest
level of intensity when the vacuum is in use� This position is the recommended setting
for optimal performance�
Medium: Rotate the Anti-Odour Technology Dial toward the medium position to
decrease the intensity of the odour when the vacuum is in use�
Low: Rotate the Anti-Odour Technology Dial toward the Low position to minimise the
intensity to the lowest level when the vacuum is in use�
ANTI-ODOUR TECHNOLOGY TIPS
NOTES: • The odour dial needs to be installed for the vacuum to function properly, with or without the odour cartridge�
• Wash hands thoroughly after handling� If irritation or rash develops, seek medical advice/attention�
• Odour cartridges should be replaced every 6 months for optimal Anti-Odour Technology performance�
The Anti-Odour Technology Dial Must be Installed for Vacuum to Function Properly
• Remove the anti-odour cartridge from dial if you don’t want the benefits of the Anti-Odour
Technology�
Maintenance Required
• Clean all filters as recommended under Cleaning Filters�
• Empty your dust cup before storing your vacuum�
• Replace the cartridge as recommended under Anti-Odour Technology Cartridge Replacement�
• Visit sharkclean�co�uk to learn more and purchase replacements�
Fragrance Strength Over Time
• The intensity of the Anti-Odour Technology’s fragrance may diminish over time� It may also
have no noticeable fragrance at all� This is natural and does not indicate the technology isn’t
working� Follow replacement instructions to ensure continued performance�
Shark's Anti-Odour Technology
cartridge guards against bad odours
inside your vacuum�
4. INSTALL NEW
CARTRIDGE IN DIAL
TURN UNTIL
CLICK TO LOCK
2. REMOVE OLD ODOUR
CARTRIDGE
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NOTE: All accessories are compatible with both the wand and the handle�
OPERATING THE VACUUM
CLEANING MODES
To engage brush-rolls, step on floorhead and
tilt handle back�
Press the Wand Release button to detach the
wand from the pod�
With pod removed, press the Wand Release
button to detach the wand from the
floorhead�
Press the Handle Release latch to detach the
handle from the wand�
Press the Powered Lift-Away button to
detach the pod from the floorhead�
UPRIGHT
ABOVE-FLOOR—HANDLE
POWERED LIFT-AWAY®
ABOVE-FLOOR—WAND
LIFT-AWAY®
OPERATING THE VACUUM
SETTINGS
NOTE: Try using Hard Floor mode for low pile area rugs�
WHAT DO THE HEADLIGHT INDICATOR LIGHTS MEAN?
Solid White Lights: The brushrolls are spinning and unit is working as it should�
Solid Red Lights: There is a jam in the brushroll area� Turn o the vacuum and unplug it, then
remove any blockages in the floorhead�
Flashing Red Lights: The motorised floorhead is overheating� Turn o the vacuum, unplug
it, and remove any blockages� Let the vacuum cool down for at least 60 minutes before
restarting� See Troubleshooting section for more information�
Flashing White Lights: The vacuum is operating in an environment that is either too hot or too
cold� This vacuum will only function properly in temperatures ranging from 0°C (32°F) to 40°C
(104°F)� Turn the vacuum o and adjust the room temperature�
HEADLIGHT INDICATOR LIGHTS
HEADLIGHTS
The headlights will flash or turn red to
indicate issues that need attention�
Press power button to turn on vacuum� Please
note the brush-rolls will not spin until you
have stepped on the floorhead and tilted the
handle back�
Thick Carpet & Area Rug Cleaning
Slide the surface switch to the top position
to select Thick Carpet/Area Rug�
Carpet & Low Pile Cleaning
Slide the surface switch to the middle position
to select Carpet/Low Pile to increase the
speed of the brushrolls and to help remove
stuck-on dust and debris�
Hard Floor Cleaning
Slide the surface switch to the bottom
position to select Hard Floor�
POWER SWITCH
SURFACE SELECTOR
NOTE: Try using Hard Floor mode for low pile area rugs�
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NOTE: All accessories are compatible with both the wand and the handle�
OPERATING THE VACUUM
CLEANING MODES
To engage brush-rolls, step on floorhead and
tilt handle back�
Press the Wand Release button to detach the
wand from the pod�
With pod removed, press the Wand Release
button to detach the wand from the
floorhead�
Press the Handle Release latch to detach the
handle from the wand�
Press the Powered Lift-Away button to
detach the pod from the floorhead�
UPRIGHT
ABOVE-FLOOR—HANDLE
POWERED LIFT-AWAY®
ABOVE-FLOOR—WAND
LIFT-AWAY®
OPERATING THE VACUUM
SETTINGS
NOTE: Try using Hard Floor mode for low pile area rugs�
WHAT DO THE HEADLIGHT INDICATOR LIGHTS MEAN?
Solid White Lights: The brushrolls are spinning and unit is working as it should�
Solid Red Lights: There is a jam in the brushroll area� Turn o the vacuum and unplug it, then
remove any blockages in the floorhead�
Flashing Red Lights: The motorised floorhead is overheating� Turn o the vacuum, unplug
it, and remove any blockages� Let the vacuum cool down for at least 60 minutes before
restarting� See Troubleshooting section for more information�
Flashing White Lights: The vacuum is operating in an environment that is either too hot or too
cold� This vacuum will only function properly in temperatures ranging from 0°C (32°F) to 40°C
(104°F)� Turn the vacuum o and adjust the room temperature�
HEADLIGHT INDICATOR LIGHTS
HEADLIGHTS
The headlights will flash or turn red to
indicate issues that need attention�
Press power button to turn on vacuum� Please
note the brush-rolls will not spin until you
have stepped on the floorhead and tilted the
handle back�
Thick Carpet & Area Rug Cleaning
Slide the surface switch to the top position
to select Thick Carpet/Area Rug�
Carpet & Low Pile Cleaning
Slide the surface switch to the middle position
to select Carpet/Low Pile to increase the
speed of the brushrolls and to help remove
stuck-on dust and debris�
Hard Floor Cleaning
Slide the surface switch to the bottom
position to select Hard Floor�
POWER SWITCH
SURFACE SELECTOR
NOTE: Try using Hard Floor mode for low pile area rugs�
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Filter
Door
Release
EMPTYING THE DUST CUP
To remove Dust Cup, press release button on
top of the pod� Tilt dust cup away from wand,
then lift to remove�
To reinstall, place bottom of dust cup into
pod and then tilt until it clicks into place�
To empty debris into the bin, press lower
release button and bottom of dust cup will
drop open�
To remove collected debris from Lint Screen,
press top release buttons either side of the
handle and lift handle to access screen�
CLEAN POST MOTOR FILTER EVERY YEAR
Lie unit flat on the floor so you can see the post motor filter underneath� With the dust cup
removed, press button on filter housing and pull forward� Remove post motor filter by pressing
black tab until it clicks and is released from the unit� To reinstall, insert the filter into the unit by
clicking into place and re-attach the filter housing�
Regularly wash, dry and replace the filters
to maintain your vacuum’s suction power.
To prevent damage from cleaning chemicals,
rinse filters with cold water only� Allow all
filters to air-dry for at least 24 hours before
reinstalling them to prevent liquid from being
drawn into electric parts�
CLEANING AND REPLACING THE FILTERS
CLEANING FILTERS
IMPORTANT: DO NOT use soap when
cleaning the filters�
IMPORTANT: Unplug the cord before performing any maintenance�
NOTE: The pre-motor filters should be replaced every 2�5 years� The post-motor filter should be replaced every 3 years�
NOTE: Empty the dust cup when or before the debris reaches the max fill line�
Filter
Filter
Housing
CLEAN PRE-MOTOR FILTERS EVERY MONTH
Remove Dust Cup, then lift out Filters�
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Filter
Door
Release
EMPTYING THE DUST CUP
To remove Dust Cup, press release button on
top of the pod� Tilt dust cup away from wand,
then lift to remove�
To reinstall, place bottom of dust cup into
pod and then tilt until it clicks into place�
To empty debris into the bin, press lower
release button and bottom of dust cup will
drop open�
To remove collected debris from Lint Screen,
press top release buttons either side of the
handle and lift handle to access screen�
CLEAN POST MOTOR FILTER EVERY YEAR
Lie unit flat on the floor so you can see the post motor filter underneath� With the dust cup
removed, press button on filter housing and pull forward� Remove post motor filter by pressing
black tab until it clicks and is released from the unit� To reinstall, insert the filter into the unit by
clicking into place and re-attach the filter housing�
Regularly wash, dry and replace the filters
to maintain your vacuum’s suction power.
To prevent damage from cleaning chemicals,
rinse filters with cold water only� Allow all
filters to air-dry for at least 24 hours before
reinstalling them to prevent liquid from being
drawn into electric parts�
CLEANING AND REPLACING THE FILTERS
CLEANING FILTERS
IMPORTANT: DO NOT use soap when
cleaning the filters�
IMPORTANT: Unplug the cord before performing any maintenance�
NOTE: The pre-motor filters should be replaced every 2�5 years� The post-motor filter should be replaced every 3 years�
NOTE: Empty the dust cup when or before the debris reaches the max fill line�
Filter
Filter
Housing
CLEAN PRE-MOTOR FILTERS EVERY MONTH
Remove Dust Cup, then lift out Filters�
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MAINTENANCE
CHECKING FOR BLOCKAGES
Detach hose from vacuum pod, and check
hose and opening on back of pod for
blockages�
Detach wand from floorhead and handle, and
check both ends for blockages�
Detach wand from floorhead, tilt floorhead
neck back, and check opening for blockages�
Detach handle from wand and the hose
from the vacuum pod, and check openings
for blockages�
HOSE BLOCKAGE WAND BLOCKAGE
POD BLOCKAGE
HANDLE/HOSE BLOCKAGE
NOTE: Torch not included
ANTI HAIR WRAP BRUSH-ROLL
If any hair is wrapped around the brush-roll, continue vacuuming using Carpet/Low Pile mode
on a bare floor surface, a low-pile carpet, or a small area rug� This will allow the Anti Hair Wrap
brush-roll to remove the hair wrap and send it to the dust cup�
If you run over a hard or sharp object or notice a noise change while vacuuming, check for
blockages or objects caught in the brush-roll�
If some fibres remain wrapped around the brush-roll after continued use, clear them from the
brush-roll�
FLOORHEAD MAINTENANCE
Slide the Soft Roller access button forward
to release the Soft Roller�
To minimise the risk of power cord damage,
DO NOT run the vacuum over the power cord�
If this occurs, immediately shut o power to
the vacuum and remove the cord from the
brushroll or floorhead�
Hand wash the Soft Roller as needed� Use
only water, and allow it to air-dry completely
for at least 24 hours� Reinsert the Soft Roller
in the front of the floorhead until it clicks into
place�
1. DO NOT pull or carry vacuum cleaner by
the cord or use cord as a handle�
2. DO NOT unplug by pulling on the cord�
Grasp the plug, not the cord�
3. DO NOT close the door on the cord�
4. DO NOT pull the cord around sharp
corners�
5. DO NOT leave the cord near heated
surfaces�
CLEANING THE SOFT ROLLER
CORD MAINTENANCE
To access the floorhead hose, pinch the
release touchpoints on the bottom of the
floorhead, then lift the cover and clear any
blockages�
FLOORHEAD HOSE BLOCKAGE
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MAINTENANCE
CHECKING FOR BLOCKAGES
Detach hose from vacuum pod, and check
hose and opening on back of pod for
blockages�
Detach wand from floorhead and handle, and
check both ends for blockages�
Detach wand from floorhead, tilt floorhead
neck back, and check opening for blockages�
Detach handle from wand and the hose
from the vacuum pod, and check openings
for blockages�
HOSE BLOCKAGE WAND BLOCKAGE
POD BLOCKAGE
HANDLE/HOSE BLOCKAGE
NOTE: Torch not included
ANTI HAIR WRAP BRUSH-ROLL
If any hair is wrapped around the brush-roll, continue vacuuming using Carpet/Low Pile mode
on a bare floor surface, a low-pile carpet, or a small area rug� This will allow the Anti Hair Wrap
brush-roll to remove the hair wrap and send it to the dust cup�
If you run over a hard or sharp object or notice a noise change while vacuuming, check for
blockages or objects caught in the brush-roll�
If some fibres remain wrapped around the brush-roll after continued use, clear them from the
brush-roll�
FLOORHEAD MAINTENANCE
Slide the Soft Roller access button forward
to release the Soft Roller�
To minimise the risk of power cord damage,
DO NOT run the vacuum over the power cord�
If this occurs, immediately shut o power to
the vacuum and remove the cord from the
brushroll or floorhead�
Hand wash the Soft Roller as needed� Use
only water, and allow it to air-dry completely
for at least 24 hours� Reinsert the Soft Roller
in the front of the floorhead until it clicks into
place�
1. DO NOT pull or carry vacuum cleaner by
the cord or use cord as a handle�
2. DO NOT unplug by pulling on the cord�
Grasp the plug, not the cord�
3. DO NOT close the door on the cord�
4. DO NOT pull the cord around sharp
corners�
5. DO NOT leave the cord near heated
surfaces�
CLEANING THE SOFT ROLLER
CORD MAINTENANCE
To access the floorhead hose, pinch the
release touchpoints on the bottom of the
floorhead, then lift the cover and clear any
blockages�
FLOORHEAD HOSE BLOCKAGE
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AVAILABLE ACCESSORIES TROUBLESHOOTING
D
G
I
E
C
B
A
Crevice Tool
This slender tool oers extended reach to
access corners, kick boards and skirting
boards, tight spaces, and ceilings�
B
Upholstery Tool
Picks up hair, dust, and large debris from
mattresses, sofas, curtains, lampshades, and
other delicate upholstered fabrics�
C
Multi Surface Tool
A single convertible tool� Use the sti bristle
brush to clean stuck-on debris, or take o
the bristles to reveal an upholstery tool
perfect for removing stubborn pet hair and
large piles of debris�
D
Duster Crevice Tool
Two cleaning tools in one� The crevice tool
gives you extended reach to clean in tight
spaces, while the soft brush is ideal for
dusting delicate surfaces�
E
Pet Power Brush
The turbine brush loosens and removes pet
hair is ideal for removing debris from stairs,
and powerfully deep-cleans dander out of
upholstery and other surfaces�
F
Under-Appliance Wand
Clean under and behind hard-to-move
appliances and furniture with this adjustable
tool� Flip the extension piece over to clean
the underside of appliances�
G
Anti-Allergen Dust Brush
This brush features nylon fibre bristles
specifically designed for removing fine
dust and allergen particles from the most
delicate surfaces�
H
Anti Hair Wrap Pet Power Brush
Tackles pet hair and ground-in dirt from
carpeted stairs and upholstery, while
actively removing hair wrap as it cleans�
I
Home & Car Detail Kit
Deep-clean your car or hard-to-reach areas
in your home� Micro-sized tools let you
clean around delicate objects and access
the tightest spaces like car vents and
computer keyboards�
A
H
NOTE: Not all accessories come with all units� To order additional accessories, visit sharkclean.co.uk�
F
Power cord caught in brushroll or floorhead.
• To minimise the risk of power cord damage, DO NOT run the vacuum over the power cord. If
this occurs, immediately shut o power to the vacuum and remove the cord from the brushroll
or floorhead.
• Inspect power cord and plug for any damage before use. DO NOT use vacuum cleaner with
a damaged cord or plug. Turn o all controls before plugging in or unplugging the vacuum
cleaner. Store your vacuum cleaner with the power cord secured around the two cord hooks.
Vacuum is not picking up debris. No suction or light suction.
• Check filters to see if they need cleaning. Follow instructions for rinsing and air-drying the
filters before reinstalling them.
• Dust cup may be full; empty dust cup.
• Check hose, hose connections, floorhead, wand, pod, and accessories for blockages. Clear any
blockages found. See Checking for Blockages section for more information.
• If any hair, string, or carpet fibres are wrapped around the brushroll, extend cleaning time to
allow the self-cleaning brushroll to remove them. If some hair or fibres remain wrapped around
brushroll after continued use, carefully remove them. See Cleaning the Brushroll section for
more information.
Vacuum lifts area rugs.
• Make sure Surface Selector switch is set to the Thick Carpet/Area Rug setting.
• Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.
Brushrolls do not spin.
• If the Headlight Indicator Lights turn red, immediately turn o and unplug the vacuum. Re-
move pod and wand from floorhead and clear any blockages. Reconnect floorhead, plug in
vacuum, and turn on power.
• With the power on, recline the handle, which will automatically turn on the brushrolls.
Vacuum turns o on its own or headlight indicator light flashes red.
If your vacuum overheats, the thermostat will automatically turn o the motor. Perform the
following steps to restart:
1. Turn vacuum o and unplug it.
2. Empty dust cup and clean filters. See Emptying the Dust Cup and Cleaning and Replacing
the Filters sections for more information.
3. Check for blockages in hose, wand, floorhead, accessories, and inlet openings.
4. Allow unit to cool for a minimum of 60 minutes.
5. Plug in vacuum and turn it on.
Vacuum is emitting air that smells bad.
• Dust cup may be full; empty dust cup. Empty dust cup after each use for optimal Anti-Odour
Technology performance.
• Check filters to see if they need cleaning. Follow instructions for rinsing and air-drying the
filters before reinstalling them.
• Check to make sure Anti-Odour Technology cartridge is installed in the dial and the dial is
installed in the floorhead.
• Check the Anti-Odour Technology dial on the floorhead to see what setting is enabled.
• If Anti-Odour Technology dial is at any setting from Low to High and the cartridge has been
installed for 6 months or longer, consider replacing it.
• If the Anti-Odour Technology cartridge is still emitting a scent but you dislike it, consider turn-
ing the intensity down, or reinstall the dial in the floorhead without the cartridge.
• If the Anti-Odour Technology cartridge is not emitting a scent, consider replacing it.
Note: If vacuum still does not start, visit sharkclean.co.uk/customer-care or contact customer
service on: 0800 862 0453.
19sharkclean.co.uk18 sharkclean.co.uk
AVAILABLE ACCESSORIES TROUBLESHOOTING
D
G
I
E
C
B
A
Crevice Tool
This slender tool oers extended reach to
access corners, kick boards and skirting
boards, tight spaces, and ceilings�
B
Upholstery Tool
Picks up hair, dust, and large debris from
mattresses, sofas, curtains, lampshades, and
other delicate upholstered fabrics�
C
Multi Surface Tool
A single convertible tool� Use the sti bristle
brush to clean stuck-on debris, or take o
the bristles to reveal an upholstery tool
perfect for removing stubborn pet hair and
large piles of debris�
D
Duster Crevice Tool
Two cleaning tools in one� The crevice tool
gives you extended reach to clean in tight
spaces, while the soft brush is ideal for
dusting delicate surfaces�
E
Pet Power Brush
The turbine brush loosens and removes pet
hair is ideal for removing debris from stairs,
and powerfully deep-cleans dander out of
upholstery and other surfaces�
F
Under-Appliance Wand
Clean under and behind hard-to-move
appliances and furniture with this adjustable
tool� Flip the extension piece over to clean
the underside of appliances�
G
Anti-Allergen Dust Brush
This brush features nylon fibre bristles
specifically designed for removing fine
dust and allergen particles from the most
delicate surfaces�
H
Anti Hair Wrap Pet Power Brush
Tackles pet hair and ground-in dirt from
carpeted stairs and upholstery, while
actively removing hair wrap as it cleans�
I
Home & Car Detail Kit
Deep-clean your car or hard-to-reach areas
in your home� Micro-sized tools let you
clean around delicate objects and access
the tightest spaces like car vents and
computer keyboards�
A
H
NOTE: Not all accessories come with all units� To order additional accessories, visit sharkclean.co.uk�
F
Power cord caught in brushroll or floorhead.
• To minimise the risk of power cord damage, DO NOT run the vacuum over the power cord. If
this occurs, immediately shut o power to the vacuum and remove the cord from the brushroll
or floorhead.
• Inspect power cord and plug for any damage before use. DO NOT use vacuum cleaner with
a damaged cord or plug. Turn o all controls before plugging in or unplugging the vacuum
cleaner. Store your vacuum cleaner with the power cord secured around the two cord hooks.
Vacuum is not picking up debris. No suction or light suction.
• Check filters to see if they need cleaning. Follow instructions for rinsing and air-drying the
filters before reinstalling them.
• Dust cup may be full; empty dust cup.
• Check hose, hose connections, floorhead, wand, pod, and accessories for blockages. Clear any
blockages found. See Checking for Blockages section for more information.
• If any hair, string, or carpet fibres are wrapped around the brushroll, extend cleaning time to
allow the self-cleaning brushroll to remove them. If some hair or fibres remain wrapped around
brushroll after continued use, carefully remove them. See Cleaning the Brushroll section for
more information.
Vacuum lifts area rugs.
• Make sure Surface Selector switch is set to the Thick Carpet/Area Rug setting.
• Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.
Brushrolls do not spin.
• If the Headlight Indicator Lights turn red, immediately turn o and unplug the vacuum. Re-
move pod and wand from floorhead and clear any blockages. Reconnect floorhead, plug in
vacuum, and turn on power.
• With the power on, recline the handle, which will automatically turn on the brushrolls.
Vacuum turns o on its own or headlight indicator light flashes red.
If your vacuum overheats, the thermostat will automatically turn o the motor. Perform the
following steps to restart:
1. Turn vacuum o and unplug it.
2. Empty dust cup and clean filters. See Emptying the Dust Cup and Cleaning and Replacing
the Filters sections for more information.
3. Check for blockages in hose, wand, floorhead, accessories, and inlet openings.
4. Allow unit to cool for a minimum of 60 minutes.
5. Plug in vacuum and turn it on.
Vacuum is emitting air that smells bad.
• Dust cup may be full; empty dust cup. Empty dust cup after each use for optimal Anti-Odour
Technology performance.
• Check filters to see if they need cleaning. Follow instructions for rinsing and air-drying the
filters before reinstalling them.
• Check to make sure Anti-Odour Technology cartridge is installed in the dial and the dial is
installed in the floorhead.
• Check the Anti-Odour Technology dial on the floorhead to see what setting is enabled.
• If Anti-Odour Technology dial is at any setting from Low to High and the cartridge has been
installed for 6 months or longer, consider replacing it.
• If the Anti-Odour Technology cartridge is still emitting a scent but you dislike it, consider turn-
ing the intensity down, or reinstall the dial in the floorhead without the cartridge.
• If the Anti-Odour Technology cartridge is not emitting a scent, consider replacing it.
Note: If vacuum still does not start, visit sharkclean.co.uk/customer-care or contact customer
service on: 0800 862 0453.
21sharkclean.co.uk20 sharkclean.co.uk
NOTES
When a consumer buys a product in the UK, they get the benefit of legal rights relating to the quality of the
product (your “statutory rights”). You can enforce these rights against your retailer. However, at Shark® we are
so confident about the quality of our products that we give you an additional manufacturer’s warranty of up to
five years (one year as standard, plus a further four years upon registration with Shark®). Oer valid only in
United Kingdom and Republic of Ireland. These terms and conditions relate to our manufacturer’s guarantee
only – your statutory rights are unaected.
The conditions below describe the prerequisites and scope of our guarantee.
Shark
®
Guarantees
A household appliance like a vacuum cleaner constitutes a sizeable investment. Your new machine needs
to work properly for as long as possible. The guarantee it comes with is an important consideration - and
reflects how much confidence the manufacturer has in its product and manufacturing quality.
Every Shark® machine comes with a free parts and labour guarantee. Our customer service helpline
(0800 862 0453) is open from 9.00am to 6.00pm Monday - Friday. It’s free to call, and you’ll be put straight
through to a Shark® representative. You’ll also find online support at sharkclean.co.uk.
How do I register my extended Shark
®
guarantee?
If you have purchased your vacuum directly from sharkclean.co.uk your guarantee is registered automatically.
You can also register your guarantee at sharkclean.co.uk within 28 days of purchase. To save time, you’ll need
the following information about your machine:
• Date you purchased the machine (receipt or delivery note)
• Model Number
IMPORTANT
• Your guarantee will only cover your product from the date of purchase.
• Please keep your receipt at all times. Should you need to use your guarantee we will need your receipt
to verify the information you have supplied to us is correct. The inability to produce a valid receipt may
invalidate your ability to claim against your guarantee.
What are the benefits of registering my free Shark
®
guarantee?
When you register your guarantee we’ll have your details to hand if we ever need to get in touch. You can also
receive tips and advice on how to get the best out of your Shark® vacuum and hear the latest news about new
Shark
®
technology and launches.
If you register your guarantee online, you’ll get instant confirmation that we’ve received your details.
How long are new Shark
®
machines guaranteed for?
Our confidence in our design and quality control means that your new Shark® vacuum cleaner is guaranteed
for a total of up to five years (1 year plus an extended guarantee of 4 years on registration).
What is covered by the free Shark
®
guarantee?
At Shark’s discretion repair or replacement of your Shark® machine, including all parts and labour. A Shark®
guarantee is in addition to your legal rights as a consumer.
What is not covered by the free Shark
®
guarantee?
• Blockages – for details of how to unblock your vacuum cleaner, please refer to the Operating Manual.
• Normal wear and tear such as brush bar, fuse, belt etc.
• Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or
handling of the vacuum cleaner which is not in accordance with the Shark® Operating Manual supplied
with your machine.
• Use of the vacuum cleaner for anything other than normal domestic household purposes.
• Use of parts not assembled or installed in accordance with the operating instructions.
• Use of parts and accessories which are not Shark® Genuine Components.
• Faulty installation (except where installed by Shark®).
• Repairs or alterations carried out by parties other than Shark® or its agents.
What happens when my guarantee runs out?
Shark® does not design products to last for a limited time. We do appreciate that there may be a desire for
our customers to want to repair their vacuum cleaners after the guarantee has lapsed. In this case please
contact our Freephone customer service help line and ask about our out of guarantee program,
on 0800 862 0453.
Where can I buy genuine Shark
®
spares and accessories?
Shark® spares and accessories are developed by the same engineers who developed your Shark® vacuum.
You’ll find a full range of accessories, spares and replacement parts for all Shark® machines at sharkclean.co.uk
Only use Shark® branded filters and accessories. Damage caused by use of non-Shark parts may not be
covered by your guarantee.
FIVE (5)YEAR LIMITED GUARANTEE
21sharkclean.co.uk20 sharkclean.co.uk
NOTES
When a consumer buys a product in the UK, they get the benefit of legal rights relating to the quality of the
product (your “statutory rights”). You can enforce these rights against your retailer. However, at Shark® we are
so confident about the quality of our products that we give you an additional manufacturer’s warranty of up to
five years (one year as standard, plus a further four years upon registration with Shark®). Oer valid only in
United Kingdom and Republic of Ireland. These terms and conditions relate to our manufacturer’s guarantee
only – your statutory rights are unaected.
The conditions below describe the prerequisites and scope of our guarantee.
Shark
®
Guarantees
A household appliance like a vacuum cleaner constitutes a sizeable investment. Your new machine needs
to work properly for as long as possible. The guarantee it comes with is an important consideration - and
reflects how much confidence the manufacturer has in its product and manufacturing quality.
Every Shark® machine comes with a free parts and labour guarantee. Our customer service helpline
(0800 862 0453) is open from 9.00am to 6.00pm Monday - Friday. It’s free to call, and you’ll be put straight
through to a Shark® representative. You’ll also find online support at sharkclean.co.uk.
How do I register my extended Shark
®
guarantee?
If you have purchased your vacuum directly from sharkclean.co.uk your guarantee is registered automatically.
You can also register your guarantee at sharkclean.co.uk within 28 days of purchase. To save time, you’ll need
the following information about your machine:
• Date you purchased the machine (receipt or delivery note)
• Model Number
IMPORTANT
• Your guarantee will only cover your product from the date of purchase.
• Please keep your receipt at all times. Should you need to use your guarantee we will need your receipt
to verify the information you have supplied to us is correct. The inability to produce a valid receipt may
invalidate your ability to claim against your guarantee.
What are the benefits of registering my free Shark
®
guarantee?
When you register your guarantee we’ll have your details to hand if we ever need to get in touch. You can also
receive tips and advice on how to get the best out of your Shark® vacuum and hear the latest news about new
Shark
®
technology and launches.
If you register your guarantee online, you’ll get instant confirmation that we’ve received your details.
How long are new Shark
®
machines guaranteed for?
Our confidence in our design and quality control means that your new Shark® vacuum cleaner is guaranteed
for a total of up to five years (1 year plus an extended guarantee of 4 years on registration).
What is covered by the free Shark
®
guarantee?
At Shark’s discretion repair or replacement of your Shark® machine, including all parts and labour. A Shark®
guarantee is in addition to your legal rights as a consumer.
What is not covered by the free Shark
®
guarantee?
• Blockages – for details of how to unblock your vacuum cleaner, please refer to the Operating Manual.
• Normal wear and tear such as brush bar, fuse, belt etc.
• Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or
handling of the vacuum cleaner which is not in accordance with the Shark® Operating Manual supplied
with your machine.
• Use of the vacuum cleaner for anything other than normal domestic household purposes.
• Use of parts not assembled or installed in accordance with the operating instructions.
• Use of parts and accessories which are not Shark® Genuine Components.
• Faulty installation (except where installed by Shark®).
• Repairs or alterations carried out by parties other than Shark® or its agents.
What happens when my guarantee runs out?
Shark® does not design products to last for a limited time. We do appreciate that there may be a desire for
our customers to want to repair their vacuum cleaners after the guarantee has lapsed. In this case please
contact our Freephone customer service help line and ask about our out of guarantee program,
on 0800 862 0453.
Where can I buy genuine Shark
®
spares and accessories?
Shark® spares and accessories are developed by the same engineers who developed your Shark® vacuum.
You’ll find a full range of accessories, spares and replacement parts for all Shark® machines at sharkclean.co.uk
Only use Shark® branded filters and accessories. Damage caused by use of non-Shark parts may not be
covered by your guarantee.
FIVE (5)YEAR LIMITED GUARANTEE
23sharkclean.co.uk22 sharkclean.co.uk
NOTESNOTES
23sharkclean.co.uk22 sharkclean.co.uk
NOTESNOTES
SharkNinja Europe Limited,
3150 Century Way, Thorpe Park,
Leeds, LS15 8ZB, UK
+44 (0)800 862 0453
www�sharkclean�co�uk
SharkNinja Germany GmbH,
c/o Regus Management GmbH,
Excellent Business Center 10� +11� Stock,
Westhafenplatz 1,
60327 Frankfurt am Main, Germany,
www�sharkclean�eu
Illustrations may dier from actual product. We are constantly striving to improve
our products, therefore the specifications contained herein are subject to change
withoutnotice.
DUOCLEAN, POWERED LIFT-AWAY and SHARK are registered trademarks
in the United Kingdom of SharkNinja Operating LLC.
© 2022 SharkNinja Operating LLC.
AZ913UK�SERIES�IB�MP�220606�Mv1
PRINTED IN CHINA
@sharkcleaninguk
@sharkcleanuk
@sharkcleanuk
ANTI-ODOUR TECHNOLOGY SPECIFICATIONS�
1. Product Name: Anti-Odour Technology Cartridge
2. Ingredients: Solid SM composite polymer
C17 + fragrance SE 446676
