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Cu Sto m e r Se rV I C e a nd wa r ra n tY
3-Year Container Warranty
1. WHAT IS COVERED
Vita-Mix Corporation (“Vitamix”) warrants that the Container
will be free from defects in material or workmanship and
will withstand wear and tear from ordinary household
use for 3 years from the date of purchase. Vitamix will,
within 30 days of receipt of the returned product, repair
the failed Container free of charge. If, in Vitamix’s sole
discretion, the failed Container or Container Component
cannot be repaired, Vitamix will elect to either (A) replace
the Container free of charge or (B) refund the full purchase
price to the owner, unless Vitamix receives prior written
notice of the owner’s preference.
2. WHO CAN SEEK WARRANTY COVERAGE.
This Warranty is extended by Vitamix to the owner of this
Container for personal household use only. This Warranty
does not apply to products used for commercial, rental or
re-sale purposes.
3. WHAT IS COVERED.
Vitamix warrants to the owner that if this Container fails
within 3 years from the date of purchase due to a defect in
material or workmanship or as a result of normal wear and
tear from ordinary household use, Vitamix will, within 30
days of receipt of the returned Container, repair the failed
Container or component part free of charge.
If, in Vitamix’s sole discretion, the failed Container cannot
be repaired, Vitamix will elect to either (A) replace the
Container free of charge or (B) refund the full purchase
price to the owner, unless Vitamix receives prior written
notice of the owner’s preference.
4. WHAT IS NOT COVERED.
This Warranty does not apply to Container used
commercially or in non-household applications. This
Warranty does not cover cosmetic changes that do not
aect performance, such as discoloration or the eects
of the use of abrasives or cleaners or food build up.
This Warranty is only valid if the Container is used and
maintained in accordance with the instructions, warnings
and safeguards contained in the owner’s manual.
Vitamix will not be responsible for the
cost of any unauthorized warranty repairs.
REPAIR, REPLACEMENT OR REFUND OF THE PURCHASE
PRICE ARE THE EXCLUSIVE REMEDIES OF PURCHASER
AND THE SOLE LIABILITY OF VITAMIX UNDER THIS
WARRANTY. NO EMPLOYEE OR REPRESENTATIVE OF
VITAMIX IS AUTHORIZED TO MAKE ANY ADDITIONAL
WARRANTY OR ANY MODIFICATION TO THIS WARRANTY
WHICH MAY BE BINDING UPON VITAMIX. ACCORDINGLY,
PURCHASER SHOULD NOT RELY UPON ANY
ADDITIONAL STATEMENTS MADE BY ANY EMPLOYEE OR
REPRESENTATIVE OF VITAMIX. IN NO EVENT, WHETHER
BASED ON CONTRACT, INDEMNITY, WARRANTY, TORT
(INCLUDING NEGLIGENCE), STRICT LIABILITY OR
OTHERWISE, SHALL VITAMIX BE LIABLE FOR ANY
SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF
PROFIT OR REVENUE.
Some states do not allow limits on warranties. In such
states, the above limitations may not apply to you. Outside
the U.S.A. and Canada, other warranties may apply.
5. WHAT VOIDS THIS WARRANTY.
Abuse, misuse, negligent use, alteration of the Container,
exposure to abnormal or extreme conditions, or failure to
follow the operating instructions in this manual will void this
Warranty.
The Warranty is also void if repairs to the Container are
performed by someone other than either Vitamix or an
authorized Vitamix Service Provider or if any component
part of a Blender subject to this Warranty is used in
combination with a blender base or container that is not
expressly authorized by Vitamix.
6. HOW TO OBTAIN RETURN AUTHORIZATION
UNDER THIS WARRANTY.
In the event that you need service or repair, please
call Vitamix Customer Service at 1.800.848.2649 or
1.440.235.4840.
Within the U.S.A. and Canada, this Warranty is honored
directly through the Vita-Mix Corporation.
You will be deemed to have accepted the returned product
“as is” upon delivery unless you notify Vitamix of any
problem, including shipment damage, within 48 hours of
delivery.
Vita-Mix
®
Corporation
8615 Usher Road
Cleveland, OH 44138-2103 U.S.A.
vitamix.com
©2018 Vita-Mix
®
Corporation. No part of this publication may be reproduced or transmitted in any form
or by any means, or stored in a database or retrieval system, without the written permission of the
Vita-Mix® Corporation.
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