OWNER'S MANUAL
FRIDGE & FREEZER
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
MFL71986429
Rev.00_062723
www.lg.com
Copyright © 2023 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS
This manual may contain images or
content that may be different from the
model you purchased.
This manual is subject to revision by the
manufacturer.
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE...........................................................3
WARNING............................................................................................................3
CAUTION .............................................................................................................9
CARING FOR THE ENVIRONMENT..................................................................11
INSTALLATION
Before Installation ...........................................................................................12
Removing the Fridge and Freezer Door........................................................13
Levelling and Door Alignment........................................................................17
Turning on the Power......................................................................................18
Moving the Appliance for Relocation ............................................................18
OPERATION
Before Use ........................................................................................................19
Product Features..............................................................................................21
Control Panel ....................................................................................................24
Ice and Water Dispenser.................................................................................26
Automatic Icemaker ........................................................................................28
Drawer...............................................................................................................31
Shelf ...................................................................................................................31
Door Basket ......................................................................................................32
MAINTENANCE
Cleaning ............................................................................................................33
TROUBLESHOOTING
Before Calling for Service................................................................................34
3
SAFETY INSTRUCTIONS
ENGLISH
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
The following safety guidelines are intended to prevent unforeseen
risks or damage from unsafe or incorrect operation of the appliance.
The guidelines are separated into
‘WARNING’
and
‘CAUTION’
as
described below.
Safety Messages
WARNING
WARNING
To reduce the risk of explosion, fire, death, electric shock, injury or
scalding to persons when using this product, follow basic precautions,
including the following:
Technical Safety
• This appliance can be used by children aged from 8 years and above
and persons with reduced physical, sensory or mental capabilities or
lack of experience and knowledge if they have been given supervision
or instruction concerning use of the appliance in a safe way and
understand the hazards involved. Children shall not play with the
This symbol is displayed to indicate matters and operations
that can cause risk. Read the part with this symbol carefully
and follow the instructions in order to avoid risk.
WARNING
This indicates that the failure to follow the instructions can
cause serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can
cause the minor injury or damage to the product.
4
SAFETY INSTRUCTIONS
appliance. Cleaning and user maintenance shall not be made by
children without supervision.
• This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety. Children should be supervised to ensure
that they do not play with the appliance.
• Children aged from 3 to 8 years are allowed to load and unload
refrigerating appliances.
• This appliance is intended to be used in household and similar
applications such as:
- staff kitchen areas in shops, offices and other working
environments;
- farm houses and by clients in hotels, motels and other residential
type environments;
- bed and breakfast type environments;
- catering and similar non-retail applications.
• This refrigerating appliance is not intended to be used as a built-in
appliance.
•
• This appliance contains a small amount of isobutane refrigerant
(R600a), but it is also combustible. When transporting and installing
the appliance, care should be taken to ensure that no parts of the
refrigerating circuit are damaged.
• The refrigerant and insulation blowing gas used in the appliance
require special disposal procedures. Consult with service agent or a
similarly qualified person before disposing of them.
• Do not damage the refrigerant circuit.
• If the power cord is damaged or the hole of the outlet socket is loose,
do not use the power cord and contact an authorized service centre.
This symbol alerts you to flammable materials that can
ignite and cause a fire if you do not take care.
5
SAFETY INSTRUCTIONS
ENGLISH
• Do not locate multiple portable outlet sockets or portable power
supplies at the rear of the appliance.
• Securely plug the power plug in the outlet socket after completely
removing any moisture and dust.
• Never unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the outlet
socket.
• Keep ventilation openings, in the appliance enclosure or in the built-
in structure, clear of obstruction.
• Do not store explosive substances such as aerosol cans with a
flammable propellant in this appliance.
• Do not tilt the appliance to pull or push it when transporting.
• When positioning the appliance, ensure the supply cord is not
trapped or damaged.
• Do not use mechanical devices or other means to accelerate the
defrosting process.
• Do not use a hair drier to dry the inside of the appliance or place a
candle inside to remove the odours.
• Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type
recommended by the manufacturer.
• Make sure not to get a body part such as a hand or foot stuck while
moving the appliance.
• Disconnect the power cord before cleaning the appliance interior or
exterior.
• Do not spray water or inflammable substances (toothpaste, alcohol,
thinner, benzene, flammable liquid, abrasive, etc.) over the interior or
exterior of the appliance to clean it.
• Do not clean the appliance with brushes, cloths or sponges with
rough surfaces or which are made of metallic material.
• Only qualified service personnel from LG Electronics service centre
should disassemble, repair, or modify the appliance. Contact an LG
Electronics customer information centre if you move and install the
appliance in a different location.
6
SAFETY INSTRUCTIONS
Risk of Fire and Flammable Materials
• If a leak is detected, avoid any naked flames or potential sources of
ignition and air the room in which the appliance is standing for
several minutes. In order to avoid the creation of a flammable gas air
mixture if a leak in the refrigerating circuit occurs, the size of the
room in which the appliance is used should correspond to the
amount of refrigerant used. The room must be 1 m² in size for every
8 g of R600a refrigerant inside the appliance.
• Refrigerant leaking out of the pipes could ignite or cause an
explosion.
• The amount of refrigerant in your particular appliance is shown on
the identification plate inside the appliance.
Installation
• This appliance should only be transported by two or more people
holding the appliance securely.
• Install the appliance on a firm and level floor.
• Do not install the appliance in a damp and dusty place. Do not install
or store the appliance in any outdoor area, or any area that is subject
to weathering conditions such as direct sunlight, wind, rain, or
temperatures below freezing.
• Do not place the appliance in direct sunlight or expose it to the heat
from heating appliances such as stoves or heaters.
• Be careful not to expose the rear of the appliance when installing.
• Install the appliance in a place where it is easy to unplug the power
plug of the appliance.
• Be careful not to let the appliance door fall during assembly or
disassembly.
• Be careful not to pinch, crush, or damage the power cable during
assembly or disassembly of the appliance door.
• Be careful not to point the power plug up or let the appliance lean
against the power plug.
• Do not connect a plug adapter or other accessories to the power
plug.
7
SAFETY INSTRUCTIONS
ENGLISH
• Do not modify or extend the power cable.
• Ensure that the outlet socket is properly grounded, and that the earth
pin on the power cord is not damaged or removed from the power
plug. For more details on grounding, inquire at an LG Electronics
customer information centre.
• This appliance is equipped with a power cord having an equipment-
grounding conductor and a grounding power plug. The power plug
must be plugged into an appropriate outlet socket that is installed
and grounded in accordance with all local codes and ordinances.
• Never start up an appliance showing any signs of damage. If in doubt,
consult your dealer.
• Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can cause
suffocation.
• Do not plug the appliance into a multi socket adapter which does not
have a power cable (mounted).
• The appliance should be connected to a dedicated power line which
is separately fused.
• Do not use a multi socket outlet which is not properly grounded
(portable). In case of using a properly-grounded multi socket outlet
(portable), use the multi socket outlet with the current capacity of the
power cord rating or higher and use the multi socket outlet only for
the appliance.
Operation
• Do not use the appliance for any purpose (storage of medical or
experimental materials or shipping) other than any domestic
household food storage use.
• If water penetrates electrical parts of the appliance, disconnect
power plug and contact an LG Electronics customer information
centre.
• Unplug the power plug during a severe thunderstorm or lightening
or when not in use for a long period of time.
8
SAFETY INSTRUCTIONS
• Do not touch the power plug or the appliance controls with wet
hands.
• Do not bend the power cable excessively or place a heavy object on it.
• Immediately unplug the power plug and contact an LG Electronics
customer information centre if you detect a strange sound, odour, or
smoke coming from the appliance.
• Do not place hands or metallic objects inside the area emitting the
cold air, cover or heat releasing grille on the back.
• Do not apply excessive force or impact to the back cover of the
appliance.
• Be careful of nearby children when you open or close the appliance
door. The door may bump the child and cause injury.
• Avoid the danger of children getting trapped inside the appliance. A
child trapped inside the appliance can cause suffocation.
• Do not put animals, such as pets into the appliance.
• Do not place heavy or fragile objects, containers filled with liquid,
combustible substances, flammable objects (such as candles, lamps,
etc.), or heating devices (such as stoves, heaters, etc.) on the
appliance.
• Do not place any electronic appliance (such as heater and mobile
phone) inside the appliance.
• If there is a gas leakage (isobutane, propane, natural gas, etc.), do not
touch the appliance or power plug and ventilate the area
immediately. This appliance uses a refrigerant gas (isobutane,
R600a). Although it uses a small amount of the gas, it is still
combustible gas. Gas leakage during appliance transport, installation
or operation can cause fire, explosion or injury if sparks are caused.
• Do not use or store flammable or combustible substances (ether,
benzene, alcohol, chemical, LPG, combustible spray, insecticide, air
freshener, cosmetics, etc.) near the appliance.
• This appliance incorporates an earth connection for functional
purposes.
• Connect to potable water supply only.
9
SAFETY INSTRUCTIONS
ENGLISH
- If connected to a water supply, connect to a potable water supply
only.
• Fill with potable water only.
- If using an icemaker or dispenser water tank, make sure to fill it with
potable water only.
Disposal
• When discarding the appliance, remove the door gasket while leaving
the shelves and baskets in place and keep children away from the
appliance.
CAUTION
CAUTION
To reduce the risk of minor injury to persons, malfunction, or damage
to the product or property when using this product, follow basic
precautions, including the following:
Installation
• After unpacking, check the appliance for any damage that may have
occurred during transit.
• Wait for at least 3 to 4 hours in order to ensure the refrigerant circuit
is fully efficient.
• This appliance does not require changes in installation or use based
on altitude.
Operation
• Do not touch frozen food or the metal parts in the freezer
compartment with wet or damp hands. It may cause frostbite.
• Do not place glass containers, bottles or cans (especially those
containing carbonated drinks) in the freezer compartment, shelves or
ice bin that will be exposed to temperatures below freezing.
10
SAFETY INSTRUCTIONS
• The tempered glass on the front side of the appliance door or the
shelves can be damaged by an impact. If it is broken, do not touch it
with hands.
• Do not hang from the appliance doors, storage room, shelf or climb
up into it.
• Do not store an excessive amount of water bottles or containers for
side dishes on the door baskets.
• Do not open or close the appliance door with excessive force.
• If the hinge of the appliance door is damaged or operates
improperly, stop using the appliance and contact an authorized
service centre.
• Prevent animals from nibbling on the power cable or water hose.
• Never eat frozen foods immediately after they have been taken out in
the freezer compartment.
• Make sure not to get a hand or foot stuck upon opening or closing the
appliance door or door in door.
Maintenance
• This appliance is equipped with maintenance-free LED interior light.
Do not remove cover or LED lamp in any attempt to repair or change
it. Contact an LG Electronics customer information centre.
• Do not clean glass shelves or covers with warm water when they are
cold. They may shatter if exposed to sudden temperature changes.
• Do not insert the shelves upside down. The shelves may fall.
• To remove frost from the appliance, contact an LG Electronics
customer information centre.
• Dispose of the ice inside the ice bin in the freezer compartment
during an extended power outage.
11
SAFETY INSTRUCTIONS
ENGLISH
CARING FOR THE ENVIRONMENT
Disposal of Your Old Appliance
• This crossed-out wheeled bin symbol indicates that waste
electrical and electronic products (WEEE) should be
disposed of separately from the municipal waste stream.
• Old electrical products can contain hazardous substances
so correct disposal of your old appliance will help prevent
potential negative consequences for the environment and
human health. Your old appliance may contain reusable
parts that could be used to repair other products, and
other valuable materials that can be recycled to conserve
limited resources.
• You can take your appliance either to the shop where you
purchased the product, or contact your local government
waste office for details of your nearest authorised WEEE
collection point. For the most up to date information for
your country please see www.lg.com/global/recycling.
12
INSTALLATION
INSTALLATION
Before Installation
Dimensions and Clearances
Too small of a distance from adjacent items may
result in the degradation of freezing capability and
increased electricity costs. Allow over 50 mm of
clearance between the back of the appliance and
the wall when installing the appliance.
NOTE
• You can determine what type of appliance it is by
looking at the label inside the appliance.
Ambient Temperature
• The appliance is designed to operate within a
limited range of ambient temperatures,
depending on the climate zone.
• The internal temperatures could be affected by
the location of the appliance, the ambient
temperature, the frequency of door opening and
so on.
• The climate class can be found on the rating
label.
* Australia, India, Kenya
** Argentina
NOTE
• The appliances rated from SN to T are intended
to be used at an ambient temperature between
10 ºC and 43 ºC.
- Size (mm)
A910
B 1786.5
C693
D605
E617
F693
G1143
H1532
Climate Class Ambient Temperature
Range ºC
SN (Extended
Temperate)
+10 - +32
N (Temperate) +16 - +32
ST (Subtropical) +16 - +38 / +18 - +38**
T (Tropical) +10 - +43* / +16 - +43 /
+18 - +43**
13
INSTALLATION
ENGLISH
Accessories
*1 This feature is only available on some models.
a
Spanner
*1
b
Egg Tray
Removing the Fridge and
Freezer Door
If your entrance door is too narrow for the
appliance to pass through, remove the appliance
doors and pass the appliance laterally.
WARNING
• Disconnect the power cord, house fuse or circuit
breaker before installing, removing the doors, or
cleaning the appliance. Failure to follow these
instructions may result in death, fire or electric
shock.
Removing the Freezer Door
Separating the connectors for the
water tubes
1
Pull out the two connectors for the water
tubes.
• You can get the connectors in the case under
the beam.
2
Separate the connectors.
CAUTION
• Do not pull the tubes out straightway without
pulling the clips. It will damage the tubes and
connectors.
a
Tube
b
Clip
c
Coupler
d
Connector
• The white tubes are used for water and the blue
tubes for ice.
• When reconnecting the tubes back, make sure
the colours of the two tubes for one connector
are the same. (White to white, blue to blue)
• When reconnecting the tubes back, make sure
the tubes are fully inserted into the end of the
connectors.
14
INSTALLATION
• First, pull the clips out of the connectors.
Then, pull the water tubes out by pressing
the couplers at the same time.
Removing the upper hinge parts
1
Remove the cover screws using a Philips
screwdriver, disconnect the electrical wire
terminal on the cover, then remove the hinge
cover.
2
Disconnect the other electrical wire terminals.
CAUTION
• Do not pull the terminals out straightway
without pressing the plastic hook
a
. Otherwise,
it will damage the terminals.
• First, press the plastic hooks
a
of the
terminals holding one side of the terminal
with one hand. At the same time, pull the
other side out.
15
INSTALLATION
ENGLISH
3
Remove the hinge screws using a socket
wrench, then remove the hinge.
Uplifting the freezer door from the
fridge
Open the freezer door for a small angle, then uplift
the door with your hands.
Be careful not to damage the tubes through the
lower hinge.
CAUTION
• You must uplift the freezer door slowly to protect
the tubes since the tubes need to pass through
the lower hinge.
16
INSTALLATION
Removing the lower hinge parts
Incline the fridge, remove the hinge screws using a
socket wrench, then remove the hinge.
Removing the Fridge Door
The steps to remove the fridge door are similar to
the freezer door without step 1 since the fridge
door has no tubes, and also much easier to be
removed with less wire connectors. So you could
just follow the steps above to remove the fridge
door.
CAUTION
• When lifting the hinge free of the hinge lever
latch, be careful that the door does not fall
forward. It is recommended that two or more
people carry out the door removal and refitting.
• Place the door on a non-scratching surface with
the inner side facing up.
NOTE
• The number of wire harnesses may vary
depending on the model.
Refitting the Fridge and Freezer
Door
Refit the doors in the reverse sequence of their
removal once the appliance has been passed
through all access doors.
CAUTION
• Install the fridge door first.
NOTE
• Disassembling/Assembling the water lines
a
Tube
b
Clip
c
Coupler
d
Connector
• If the water tube end is damaged, it should be
trimmed to ensure it does not leak when refitted.
e
Not straight
f
Damaged
g
Stretched
17
INSTALLATION
ENGLISH
Levelling and Door
Alignment
Before Beginning
When the appliance doors appear to be uneven,
follow the instructions below to align the doors.
NOTE
• The spanner may differ depending on the model.
You will be provided with either spanner type A
or B.
- Spanner Type A
- Spanner Type B
Levelling the Appliance
The appliance has two front levelling legs. Adjust
the legs to alter the tilt from front to back or side to
side. If the appliance seems unsteady, or the doors
do not close easily, adjust the appliance’s tilt using
the instructions below.
Use your fingers or a spanner to adjust the height
by turning the levelling leg to the left to raise it or
to the right to lower it.
To allow the doors to self-close, tilt back the top
backwards for about 15 mm or 0.5° by turning the
adjustable feet.
NOTE
• When you want to move the appliance,
remember to turn the feet back up so that the
appliance can roll freely. Reinstall the appliance
when relocating.
• Leveling the doors may not be possible when the
floor is not leveled, or is of weak or poor
construction.
• The refrigerator is heavy and should be installed
on a rigid and solid surface.
• Some timber flooring may cause levelling
difficulties if it flexes excessively.
18
INSTALLATION
Turning on the Power
Connecting the Appliance
To turn on the appliance, connect the power plug
into the outlet socket. Do not double up with other
appliances on the same outlet.
NOTE
• After connecting the power supply cord (or plug)
to the outlet, wait 3 or 4 hours before you put
food into the appliance. If you add food before
the appliance has cooled completely, your food
may spoil.
• To turn off the appliance, disconnect the power
plug from the outlet socket.
Moving the Appliance for
Relocation
Moving the Appliance
CAUTION
• The rollers should be only used for forward or
backward movement. Moving the refrigerator
sideways may damage your floor and the rollers.
1
Remove all food from inside the appliance.
2
Pull the power plug out, insert and fix it into the
power plug hook at the rear or on top of the
appliance.
3
Tape parts such as shelves and the door handle
to prevent from falling off while moving the
appliance.
4
Move the appliance with more than two people
carefully. When transporting the appliance
over a long distance, keep the appliance
upright.
5
After installing the appliance, connect the
power plug into a mains outlet socket and
switch it on.
19
OPERATION
ENGLISH
OPERATION
Before Use
Notes for Operation
• Users should keep in mind that frost can form if
the door is not closed completely or if the
humidity is high during the summer.
• Ensure there is sufficient space between food
stored on the shelf or door basket to allow the
door to close completely.
• Opening the door for long periods can cause a
significant increase of the temperature in the
compartments of the appliance.
• If the refrigerating appliance is left empty for
long periods, switch off, defrost, clean, dry, and
leave the door open to prevent mould
developing within the appliance.
• Note that a temperature rise after defrosting has
a permissible range in the appliance
specifications. If you wish to minimise the impact
on the food storage due to a temperature rise,
seal or wrap the stored food in several layers.
Door Open Alarm
This feature is only available on some models.
The alarm sounds if the door is left open or not
completely closed.
NOTE
• Contact the LG Electronics customer information
centre if the alarm sound continues even after
closing all doors.
Failure Detection
The appliance can automatically detect problems
during the operation.
NOTE
• If a problem is detected, the appliance may not
operate and an error code is displayed even
when any button is pressed.
• If an error code is indicated on the display, do
not turn off the power. Immediately contact the
LG Electronics customer information centre and
report the error code. If you turn off the power,
the repair technician from the our information
centre may have difficulty finding the problem.
Suggestion for Energy Saving
• For the most efficient use of energy, keep all
inner parts (e.g. door bins, drawers and shelves)
on their original location.
• Ensure there is sufficient space between stored
foods. This allows cold air to be circulated evenly
and lowers electricity bills.
• Store hot food only after it has cooled in order to
prevent dew or frost.
• When storing food in the freezer compartment,
set the freezer temperature lower than the
temperature indicated on the food.
• Do not set the temperature of the appliance
lower than needed.
• Do not put food near the temperature sensor of
the fridge compartment. Keep a distance of at
least 3 cm from the sensor.
Storing Foods Effectively
• Food may freeze or spoil if stored at the wrong
temperature. Set the refrigerator to the correct
temperature for the food being stored.
• Store frozen food or refrigerated food inside
sealed containers.
• Check the expiration date and label (storage
instructions) before storing food in the
appliance.
• Do not store food for a long period of time if it
spoils easily at a low temperature.
• Do not place unfrozen food in direct contact with
food that is already frozen. It could be necessary
to reduce the quantity to be frozen if freezing
every day is anticipated.
20
OPERATION
• Place the refrigerated food or frozen food in
each fridge or freezer compartment
immediately after purchasing.
• Store raw meat and fish in suitable containers in
the refrigerator, so that it is not in contact with or
drip onto other food.
• Refrigerated foods and other food items can be
stored on top of the vegetable drawer.
• Avoid refreezing any food which has been
completely thawed. Freezing any food which has
been completely thawed again will lower its taste
and nutrition.
• Do not overfill the appliance. Cold air can not
circulate properly if the appliance is overfilled.
• Cool hot food before storing. If too much hot
food is placed inside, the internal temperature of
the appliance can increase and negatively affect
other foods stored in the appliance.
• If you set an excessively low temperature for
food, it may become frozen. Do not set a
temperature lower than the required
temperature for the food to be stored correctly.
• If there are chill compartments in the appliance,
do not store vegetables and fruits with higher
moisture content in the chill compartments as
they may freeze due to the lower temperature.
• In the event of a blackout, call the electricity
company and ask how long it is going to last.
- You should avoid door openings while the
power is off.
- When the power supply gets back to normal,
check the condition of the food.
Maximum Freezing Capacity
• For maximum freezing capacity, set the freezer
temperature to the coldest temperature setting.
•
Express Freeze
function will allow the freezer to
reach its maximum freezing capacity. This
generally takes up to 52 hours and automatically
switches off.
•
Express Freeze
must be switched on for 6 hours
before fresh products are placed in the freezer
compartment.
• To freeze food items quickly, store the food on
the left side of the top shelf. If you need to store
more food, store it on the shelves in order
starting from the top shelf. Food items will freeze
most quickly in the zone.
• To get better air circulation, insert all inner parts
like baskets, drawers, and shelves.
NOTE
• The max freezing capacity of your appliance is
stated on the rating label inside the fridge
compartment.
Freezing the Maximum Amount
of Food
If large quantities of food are to be stored, all the
freezer drawers should be taken out of the
appliance and the food should be stacked directly
on the freezer shelves in the freezer compartment.
CAUTION
• To remove the drawers, first remove the food
from drawers and then pull out the drawers
carefully. Not doing so could cause injury or
damage to the drawers.
NOTE
• The shape of each drawer may be different,
insert in the right position.
Two Star Compartment
• Two star (
a
) basket or drawer can be used to
store ice and food from -12 °C to -18 °C for short
periods.
• Two star frozen food compartments are suitable
for storing pre-frozen food, storing or making
icecream and making ice cubes.
• Two star compartments are not suitable for the
freezing of fresh food.
21
OPERATION
ENGLISH
Product Features
The appearance or components of the appliance may differ from model to model.
Exterior
a
Control Panel
Sets the refrigerator temperature and freezer temperature, the water filter condition and the dispenser
mode.
22
OPERATION
Interior
a
Freezer LED Lamp
The LED lamp inside the appliance lights up when you open the door.
b
Icemaker Front Cover Assembly
c
Automatic Icemaker
This is where ice is automatically produced and stored.
d
Freezer Shelf
Stores frozen food such as meat, fish, and ice cream.
e
Freezer Door Basket
Stores small packages of frozen food. Do not store ice cream or food which will be stored for a long
period of time.
f
Upper Freezer Drawer
Stores frozen food for longer storage.
g
Lower Freezer Drawer
Stores frozen food for longer storage.
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OPERATION
ENGLISH
h
Adjustable Leg
i
Fridge LED Lamp
The LED lamp inside the appliance lights up when you open the door.
j
Fridge Door Basket
Stores small packages of refrigerated foods, drinks and sauce containers.
k
Fridge Shelf
Stores refrigerated foods and fresh foods.
• Stores the foods with higher moisture content at the front of the shelf.
l
Water Tank
Stores water to supply the dispenser. It requires manual filling.
m
Upper Fridge Drawer
Stores fruits and vegetables to keep fresh for as long as possible.
n
Lower Fridge Drawer
Stores fruits and vegetables to keep fresh for as long as possible.
o
Adjustable Leg
24
OPERATION
Control Panel
The actual control panel may differ from model to model.
Control Panel and Functions
a
Alarm
The alarm sounds 3 times per minute if the door is left open or not completely closed for 2 minutes.
Press the button or close the door to turn off the alarm. Otherwise, the alarm will stop after 10 minutes.
b
Lock
This locks the buttons on the control panel.
• To lock the control panel buttons, press and hold the
Lock
button for 3 seconds until the
k
icon
appears and the function is activated.
• To disable the function, press and hold the
Lock
button for 3 seconds until the
l
icon appears and
the function is deactivated.
c
Ice On/Off
Press the button to turn the automatic icemaker On/Off.
d
Freezer
Press this button repeatedly to select a desired temperature between -24 ℃ and -14 ℃.
• The initial freezer temperature is -19 ℃.
e
Express Freeze
This function can quickly freeze a large amount of ice or frozen foods.
Press and hold the button for three seconds to enable the function.
Press the
Freezer
button to turn off the Express Freeze function. Then it will revert to the previous
temperature setting.
• This function automatically terminates after 52 hours have passed.
f
Fridge
Press this button repeatedly to select a desired temperature between 2 ℃ and 8 ℃.
• The initial fridge temperature is 4 ℃.
25
OPERATION
ENGLISH
NOTE
• The actual inner temperature varies depending on the food status, as the indicated setting temperature
is a target temperature, not actual temperature within the appliance.
g
Express Cool
This function can quickly cool a large amount of foods such as vegetable, fruit and so on.
Press and hold the button for three seconds to enable the function.
Press the
Fridge
button to turn off the Express Cool function. Then it will revert to the previous
temperature setting.
• This function automatically terminates after 3 hours have passed.
h
Vacation
This function is useful when you are away on a vacation. When this function is on, the fridge
temperature is set to 6 ℃ and the freezer temperature to -17 ℃. When this function is off, the
temperatures return to the previous temperature settings.
• This function is enabled and disabled in turn each time you press the button.
CAUTION
• When this function is on, be careful about storing foods that require a lower temperature than the
default temperature.
• When you return home, remember to turn this function off and return the refrigerator to its previous
temperature settings.
i
Non Plumbing
The
Non Plumbing
icon is illuminated when the water dispenser tank is not installed correctly and the
alarm will sound.
Press and hold the button for three seconds to stop the alarm.
j
Holiday Mode
This function is useful when you are away on a holiday. When this function is on, the fridge temperature
is set to 15 ℃ and the freezer temperature to -18 ℃. When this function is off, the temperatures return
to the previous temperature settings.
• This function is enabled and disabled in turn each time you press the button.
• When this function is on, the icemaker will automatically turn off.
CAUTION
• Do not store any food in the fridge during the Holiday Mode, or it will quickly deteriorate.
• When this function is on, be careful about storing foods that require a lower temperature than the
default temperature.
• When you return home, remember to turn this function off and return the refrigerator to its previous
temperature settings.
k
Water & Ice Type
26
OPERATION
Select a desired dispenser mode from the buttons on the control panel. Press the dispenser switch with
a glass or other container to dispense cubed ice, water or crushed ice.
NOTE
• The control panel automatically turns off for energy saving.
• If there is any finger or skin contacts to the control panel while cleaning it, the button function may
operate.
• For optimal food preservation, increasing or decreasing 1 ℃ from the default temperature is
recommended for each compartment.
• The actual temperature inside the appliance depends on the following factors: room temperature, the
amount of food and how often the doors are opened, where the appliance is. Set the temperatures by
considering these factors.
Ice and Water Dispenser
Before Using the Ice and Water
Dispenser
CAUTION
• Keep children away from the dispenser to
prevent children playing with or damaging the
controls.
• Throw away the first few batches of ice (about 20
cubes and 7 cups of water). This is also necessary
if the appliance has not been used for a long
time.
• Clean the water dispensing system if they have
not been used for 48 hours. Flush the water
system connected to a water supply if water has
not been drawn for 5 days.
• To clean the water dispensing system, flush the
water through the dispenser about 5 minutes
and throw away the first few batches of ice.
• Do not use a thin crystal cup or chinaware when
dispensing water or ice.
NOTE
• If you open the freezer door while water, cubed
ice or crushed ice is being dispensed, dispensing
will be paused. When you close the door, the
selected item will continue to be dispensed.
• If the cup rim is small, water may splash out of
the glass or miss it completely.
• Use a cup with a rim of over 68 mm in diameter
when dispensing water, cubed ice or crushed ice.
• When the ice maker produces smaller ice cubes,
or the cubes become lumped together, the
amount of water supplied to the ice maker may
be low due to insufficient water in the water
tank. If ice is not used frequently or the freezer
set temperature is too warm, it may also lump
together.
• It is normal for milky / cloudy water to be
dispensed after replacing the water filter. This
air in the water will eventually clear and is safe to
drink during this transition.
Using the Ice and Water
Dispenser
Press the dispenser selection button repeatedly
until the light above the icon that you want
illuminates.
27
OPERATION
ENGLISH
Press the dispenser paddle
a
with a glass or other
container to dispense cubed ice, water or crushed
ice.
Cleaning the Dispenser
Cleaning the Ice and Water Outlet
Wipe the water outlet
a
or ice outlet
b
frequently
with a clean cloth as it may get dirty easily.
NOTE
• Lint from a cloth may adhere to the outlets.
Cleaning the Dispenser Tray
Wipe the entire area with a damp cloth. The
dispenser tray may become wet easily due to
spilled ice or water.
Filling the Water Tank with
Water
This feature is only available on some models.
The water tank holds the water to be dispensed or
used by the automatic icemaker to make ice.
1
Remove the water dispenser tank by pulling it
out while holding the handle.
2
Open the cover or cap of the water dispenser
tank.
3
Fill with bottle filtered or clean filtered water up
to the reference line indicated inside the water
dispenser tank. (Total capacity: 4.5 ℓ)
CAUTION
• Make sure to keep at least 0.5 litre of water in the
water tank. Otherwise, it may cause
malfunctions.
28
OPERATION
4
After filling with water, close the cover or cap of
the water dispenser tank.
5
Refit the water dispenser tank on the fridge
shelf.
WARNING
• Fill with potable water only into icemaker or
dispenser water tank.
• Do not fill the water tank with drinks other than
water or fill with hot water.
CAUTION
• Do not apply excessive force or impact when
removing or assembling the water dispenser
tank. Doing so can cause appliance damage or
injury.
• Children should not be allowed near the
dispenser tank.
NOTE
• Before using the water dispenser tank after
installing the appliance, it should be washed
before filling it with water.
• Check if the water dispenser tank has been
placed on the appliance correctly. If it is not
assembled correctly, water may leak from the
tank into the appliance.
• If there is an insufficient amount of water in the
water dispenser tank, ice cube size and quantity
may be affected and may result in no ice being
made.
• If there is no water in the water dispenser tank,
the cold water and ice dispensing function of the
dispenser cannot be used. Check if there is water
in the water dispenser tank and then fill it with
water if there is not.
• Wait at least 15 seconds before removing the
water tank after having dispensed water or ice
from the dispenser.
• Sound from the water tank will be normal when
supplying water to the dispenser and the
Automatic Ice Maker. It is not a sign of
malfunction.
Automatic Icemaker
This feature is only available on some models.
This feature may vary depending on model
purchased.
Before Using the In-Door
Icemaker
• The icemaker produces ice normally when
approximately 48 hours have passed after the
appliance is initially installed.
• If the ice bin is completely filled with ice, ice
production will stop.
• Sound of ice dropping into the ice bin is normal.
• If ice cubes are stored in the ice bin for a long
period of time, they may clump together and
may not be separated easily. In such a case,
empty the ice bin and allow fresh ice to be made.
CAUTION
• It is normal for milky or cloudy water to be
dispensed after replacing the water filter. This
air in the water will clear eventually and is safe to
drink.
• The first ice and water dispensed may include
particles or odour from the water supply line or
the water tank.
29
OPERATION
ENGLISH
• If discolored ice is dispensed, check the water
tank and the water supply for a possible source.
If the problem continues, contact the LG
Electronics customer information centre. Do not
use the ice or water until the problem is
corrected.
• Do not touch the ice outlet or the automatic
icemaker with your hand or a tool.
• Dispense ice into a glass before filling it with
water or other beverages. Splashing will occur if
ice is dispensed into a glass that already contains
liquid.
• Never use a glass that is exceptionally narrow or
deep. Ice may jam in the ice passage, affecting
the performance of the appliance.
• Keep the glass at a proper distance from the ice
outlet. A glass held too close to the outlet may
prevent ice from dispensing.
• Dispose of the ice inside the ice bin if you go on
vacation or if an extended power outage occurs.
Water from melting ice may drop from the
dispenser onto the floor.
Freezer Icemaker
The automatic icemaker can automatically make
40-84 cubes at a time, within a 24-hour period if
conditions are favorable. This amount may vary
according to the environment (ambient
temperature around the appliance, frequency of
the door being opened, amount of food stored in
the appliance, etc.).
a
Power Switch
CAUTION
• Do not insert your hands into the mechanical
part of the automatic icemaker such as the ice
bin or the ice dispenser.
• Do not remove the cover of the automatic
icemaker. Touching any mechanical part of the
automatic icemaker. It may result in injury.
Removing/Refitting the Ice
Storage Bin
The ice dispensing chute may become blocked with
frost if only crushed ice is used. Remove the frost
that accumulates by removing the ice bin and
clearing the passage with a rubber spatula.
Dispensing cubed ice periodically can also help
prevent frost buildup.
1
To remove, lift up the ice bin.
Pull out the Ice storage bin slowly.
30
OPERATION
NOTE
• When you put it back, please make sure the two
sides (B&B') of the ice bin are wedged into the
buckles(A&A').
2
To refit, push the ice bin up, and make the two
sides (B&B’) of the ice bin wedge into the
buckles (A&A’).
Pull the ice bin down, and make sure the ice bin
is fixed firmly.
CAUTION
• Do not touch the automatic icemaker’s
mechanical parts with your hand or a tool.
Otherwise, appliance damage or injury may
occur.
• Do not disassemble, repair or alter the
automatic icemaker. These tasks should only be
done by a service technician.
• Caution should be taken, as the automatic
icemaker operates continuously after the freezer
door is opened when the automatic icemaker is
set to the ON.
• Keep children away from the dispenser.
• When refitting the ice bin, ensure that it is placed
correctly. If it is tilted or unlevel, it may not
continue to make ice due to sensor disruption.
NOTE
• If ice doesn’t come out:
- Check for any ice stuck in the chute and
remove it.
- Pull out the ice bin, check for any ice cubes
clump and remove them.
• Before refitting the ice bin, check the two
couplers are at a suitable angle to connect
correctly. If not, turn the ice bin coupler to the
right angle to match the motor coupler.
31
OPERATION
ENGLISH
• If you want more space to store foods, you can
replace the ice bin with an storage box. The
storage box may not be provided depending on
model purchased.
Drawer
CAUTION
• Always empty the drawers before removing
them, and use both hands when removing and
refitting them.
• Make sure that the fridge doors are fully open
before removing and refitting the drawers.
Removing/Refitting Drawers
1
Remove the contents of the drawer. Hold the
handle of the vegetable drawers and gently
pull them out.
2
Lift the vegetable drawer up and remove it by
pulling it out.
3
Refit the drawer in the reverse order of the
removal process.
CAUTION
• Always empty the drawers before removing
them, and use both hands when removing and
refitting them.
• Make sure that the fridge doors are fully open
before removing and assembling the drawers.
Shelf
CAUTION
• Glass shelves are heavy. Use special care when
removing them.
• Do not clean glass shelves with warm water
while they are cold. Shelves may break if
exposed to sudden temperature changes or
impact.
Removing/Refitting the Shelf
1
Tilt up the front of the shelf and then lift the
shelf straight up.
2
Pull the shelf out.
3
Mount them in the reverse order of the
removal process.
32
OPERATION
CAUTION
• Glass shelves are heavy. Use special care when
removing them.
• Do not clean glass shelves with warm water
while they are cold. Shelves may break if
exposed to sudden temperature changes or
impact.
• Make sure that shelves are level from one side to
the other. Failure to do so may result in the shelf
falling or food spilling.
Door Basket
Removing/Refitting the Door
Basket
1
Hold both edges of the basket and remove it by
lifting it upward.
2
Refit the door baskets in the reverse order of
the removal process.
33
MAINTENANCE
ENGLISH
MAINTENANCE
Cleaning
General Cleaning Tips
• Performing manual defrosting, maintenance or
cleaning of the appliance while food is stored in
the freezer can raise the temperature of the food
and reduce its storage life.
• Regularly clean any surfaces that can come in
contact with food.
• When cleaning the inside or outside of the
appliance, do not wipe it with a rough brush,
toothpaste, or flammable materials. Do not use
cleaning agents containing flammable
substances. This may cause discolouration or
damage to the appliance.
- Flammable substances: alcohol (ethanol,
methanol, isopropyl alcohol, isobutyl alcohol,
etc.), thinner, bleach, benzene, flammable
liquid, abrasive, etc.
• After cleaning, check if the power cable is
damaged.
Cleaning the Exterior
• When cleaning the outside air vents of the
appliance by means of vacuuming, then the
power cord should be unplugged from the outlet
to avoid any static discharge that can damage
the electronics or cause an electric shock.
Regular cleaning of the rear and side ventilation
covers is recommended to maintain reliable and
economical operation of the unit.
• Keep the air vents on the exterior of the
appliance clean. Blocked air vents can cause fire
or appliance damage.
• For the appliance exterior, use a clean sponge or
soft cloth and a mild detergent in warm water.
Do not use abrasive or harsh cleaners. Dry
thoroughly with a soft cloth. Do not use
contaminated cloths when cleaning the stainless
steel doors. Always use a dedicated cloth and
wipe in the same direction as the grain. This
helps reduce surface staining and tarnishing.
Cleaning the Interior
• When removing a shelf or drawer from inside
the appliance, remove all stored foods from the
shelf or drawer to prevent injury or damage to
the appliance. Otherwise, injury may occur due
to the weight of stored foods.
• Detach the shelves and drawers and clean them
with water, and then dry them sufficiently,
before replacing them.
• Regularly wipe the door gaskets with a wet soft
towel.
• Door basket spills and stains should be cleaned
as they can compromise storage ability of the
basket and could even be damaged.
• Never clean the shelves or containers in the
dishwasher. The parts may become deformed
due to the heat.
• The automatic defrosting system in the
appliance ensures that the compartment
remains free of ice buildup under normal
operating conditions. Users do not need to
defrost it manually.
Cleaning the Condenser Cover
Use a vacuum cleaner with a brush to clean the
condenser cover and vents. Do not remove the
panel covering the condenser coil area.
We recommend that this be done every 12 months
to maintain operating efficiency.
34
TROUBLESHOOTING
TROUBLESHOOTING
Before Calling for Service
Ice & Water
Symptoms Possible Cause & Solution
The automatic
icemaker does not
produce ice or
produces a small
amount of ice.
Did you install the appliance recently?
• The ice maker produces ice normally when approximately 48 hours have
passed after the appliance is installed.
• If the fridge compartment temperature is too cold, the water filter can
freeze and block the water flow to the ice maker.
Did you connect the water supply pipe to the appliance and open the
supply valve?
• Connect the water supply pipe to the appliance and open the supply valve
completely.
Is the water supply hose bent?
• If the water supply hose is bent, the water flow could be compromised.
Have you dispensed a large amount of ice recently?
• It takes approximately 24 hours to produce more ice in the automatic
icemaker. Please wait.
Did you set the ice maker switch or the automatic icemaker button on
the control panel to ON?
• Press I on the automatic icemaker switch or set
ON
for the automatic
icemaker button on the control panel. (For more details on how to use, visit
LG Electronics website or use your smart device.)
Is the temperature of the freezer compartment set too high?
• If the set temperature is too warm, ice will be produced slowly or not at all.
Set the Freezer temperature to -18 °C for normal operation of the
automatic icemaker.
Have you been opening the appliance door frequently?
• If you open the appliance door frequently, cold air will escape, lowering
the speed of ice production. Do not open and close the appliance door
frequently.
Is the appliance door completely closed?
• If the appliance door is not completely closed, the temperature of the
freezer compartment will increase, slowing down the ice production
speed. Close the appliance door completely.
Ice is not dispensed. Unable to hear the sound of ice coming out?
• In the control panel, select the modes for cubed ice and crushed ice
alternately to dispense the ice.
35
TROUBLESHOOTING
ENGLISH
Ice is not dispensed. Is the ice path blocked? (You can check the ice passage by separating the
ice bin.)
• Ice may not be dispensed properly if the ice passage is blocked. Check the
ice and clean the ice path regularly.
Water does not come
out.
The supply valve may be turned off. (For Plumbed models Only)
• Open the water supply valve.
• Check if the fridge compartment temperature is too cold, as the water
filter can freeze and block the water flow to the dispenser.
The water dispenser tank may be empty. (Non plumbed models only)
• Fill the water dispenser tank.
Is the water supply valve closed? (For Plumbed models Only)
• Open the water supply valve.
Are you using unfiltered water?
• Unfiltered water can contain a large amount of various heavy metals or
foreign substances, so the filter may be clogged in the early stage
regardless of the life of the filter.
Water tastes strange. Is the taste of water different when comparing it with the taste of water
from the previous water purifier?
• Has the purified water or cold water not been used for an extended period
of time?
Has it been a long time since you installed and replaced the filter?
• If an expired filter is used, the purification performance may decline. It is
recommended to replace the filter according to the filter replacement
period.
Have you flushed out the filter properly in the initial stage after
installing it?
• When you install or replace the filter for the first time, you need to remove
air and activated carbon residue from inside the filter. Use the appliance
after dispensing and discharging approximately 5 litres of purified water
from the dispenser by pressing the water dispensing lever. (Activated
carbon is harmless to humans.)
Has the purified water or cold water not been used for an extended
period of time?
• The taste of old water may change due to bacterial growth. Use the
product after dispensing and discharging approximately 5 litres
(approximately three minutes) from the water dispenser.
Symptoms Possible Cause & Solution
36
TROUBLESHOOTING
Cooling
Symptoms Possible Cause & Solution
There is no
refrigeration or
freezing.
Is there a power interruption?
• Check the power of other appliances.
Appliance is unplugged.
• Plug the power plug in the outlet properly.
A fuse in your home may be blown or the circuit breaker tripped. Or the
appliance is connected to a GFCI (Ground Fault Circuit Interrupter)
outlet, and the outlet's circuit breaker has tripped.
• Check the main electrical box and replace the fuse or reset the circuit
breaker. Do not increase fuse capacity. If the problem is a circuit overload,
have it corrected by a qualified electrician.
• Reset the circuit breaker on the GFCI. If the problem persists, contact an
electrician.
There is poor
refrigeration or
freezing.
Is the fridge or freezer temperature set to its warmest setting?
• Set the fridge or freezer temperature to a colder setting.
Is the appliance in direct sunlight, or is it near a heat generating object
such as cooking oven or heater?
• Check the installation area and reinstall it away from heat generating
objects.
Did you store hot food without cooling it first?
• Cool the hot food first before putting it in the fridge or freezer
compartment.
Did you put in too much food?
• Maintain an appropriate space between food.
Are the appliance doors completely closed?
• Completely close the door and make sure that stored food is not
obstructing in the door.
Is there enough space around the appliance?
• Adjust the installation position to make enough space around the
appliance.
The appliance contains
a bad smell.
Is the fridge or freezer temperature set to 'Warm'?
• Set the fridge or freezer temperature to a colder setting.
Did you put in food with a strong smell?
• Store foods with strong smells in sealed containers.
Vegetables or fruit may have spoiled in the drawer.
• Throw away rotten vegetables and clean the vegetable drawer. Do not
store vegetables too long in the vegetable drawer.
37
TROUBLESHOOTING
ENGLISH
Condensation & Frost
Symptoms Possible Cause & Solution
There is condensation
inside the appliance or
on the bottom of the
vegetable drawer
cover.
Did you store hot food without cooling it first?
• Cool the hot food first before putting it inside the fridge or freezer.
Did you leave the appliance door open?
• Although the condensation will disappear soon after you close the
appliance door, you can wipe it with a dry cloth.
Do you open and close the appliance door too frequently?
• Condensation can form due to the temperature difference from the
outside. Wipe out the dampness with a dry cloth.
Did you put warm or moist food inside without sealing it in a container?
• Store food in a covered or sealed container.
Frost has formed in the
freezer compartment.
Doors may not be closed properly.
• Check if the food item inside the appliance is blocking the door and make
sure that the door is tightly closed.
Did you store hot food without cooling it first?
• Cool the hot food first before putting it in the fridge or freezer
compartment.
Is the air entry or exit of the freezer compartment blocked?
• Make sure that air entry or exit is not blocked so that the air can circulate
inside.
Is the freezer compartment overfilled?
• Maintain an appropriate space between items.
Frost or condensation
has formed inside or
outside the appliance.
Did you open and close the appliance door frequently or is the appliance
door improperly closed?
• Frosts or condensation can form if the outside air penetrates inside the
appliance.
Is the installation environment humid?
• Condensation can appear on the exterior of the appliance if the installation
area is too humid or on a humid day such as a rainy day. Wipe off any
moisture with a dry cloth.
The side or front of the
appliance is warm.
There are anti condensation pipes fitted to these areas of the appliance
to reduce condensation forming from around the door area.
• The heat releasing pipe to prevent condensation is installed on the front
and side of the appliance. You may feel it particularly hot right after the
appliance is installed or during the summer. You can be assured that this
is not a problem and is quite normal.
38
TROUBLESHOOTING
Parts & Features
Noises
There is water inside or
outside of the
appliance.
Is there water leakage around the appliance?
• Check if the water has leaked from a sink or another place.
Is there water on the bottom of the appliance?
• Check if the water is from the thawed frozen food or a broken or dropped
container.
Symptoms Possible Cause & Solution
The appliance door is
not closed tightly.
Is the appliance leaning forward?
• Adjust the front feet to raise the front side slightly.
Were the shelves properly assembled?
• Refit the shelves if needed.
Did you close the door with excessive force?
• If you apply too much force or speed when closing the door, it may remain
briefly open before closing. Make sure that you do not slam the door
closed. Close the door gently.
It is difficult to open
the appliance door.
Did you open the door right after you closed it?
• If you try to open the appliance door within one minute after you closed it,
you may have difficulties because of the pressure inside the appliance. Try
to open the appliance door again in a few minutes so that the internal
pressure stabilizes.
The inside lamp in the
appliance does not
turn on.
Lamp failure
• Close the door and re-open. If the lamp does not turn on, please contact
the LG Electronics customer information centre. Do not attempt removal
of the lamp.
Symptoms Possible Cause & Solution
The appliance is noisy
and generates
abnormal sounds.
Is the appliance installed on a weak floor or improperly levelled?
• Install the appliance on a solid and flat area.
Does the rear of the appliance touch the wall?
• Adjust the installation position to allow enough clearance around the
appliance.
Symptoms Possible Cause & Solution
39
TROUBLESHOOTING
ENGLISH
The appliance is noisy
and generates
abnormal sounds.
Are objects scattered behind the appliance?
• Remove the scattered objects from behind the appliance.
Is there an object on top of the appliance?
• Remove the object on top of the appliance.
Clicking noises The defrost control will click when the automatic defrost cycle begins
and ends. The thermostat control (or appliance control on some models)
will also click when cycling on and off.
• Normal Operation
Rattling noises Rattling noises may come from the flow of appliance, the water line on
the back of the unit (for plumbed models only), or items stored around
the appliance.
• Normal Operation
Appliance is not resting evenly on the floor.
• Floor is weak or uneven or levelling legs need to be adjusted. See the Door
Alignment section.
Appliance with a compressor was moved while operating.
• Normal operation. If the compressor does not stop rattling after three
minutes, turn the power to the appliance off and then on again.
Whooshing noises Evaporator fan motor is circulating air through the fridge and freezer
compartments.
• Normal Operation
Air is being forced over the condenser by the condenser fan.
• Normal Operation
Gurgling noises Appliance flowing through the cooling system.
• Normal Operation
Popping noises Contraction and expansion of the inside walls due to changes in
temperature.
• Normal Operation
Vibrating If the side or back of the appliance is touching a cabinet or wall, some of
the normal vibrations may make an audible sound.
• To eliminate the noise, make sure that the sides and back do not make any
contact with any wall or cabinet.
Symptoms Possible Cause & Solution
40
TROUBLESHOOTING
Wi-Fi
Customer Care and Service
Contact an LG Electronics customer information centre.
• To find information on LG authorized service centre, visit our website at www.lg.com.
• Only qualified service personnel from LG authorized service centre should disassemble, repair, or
modify the appliance.
• The minimum warranty period of this refrigerating appliance is 24 months.
• Spare parts referenced in Regulation EU 2019/2019 are available for 7 years (only door gaskets are
available for 10 years).
• To purchase spare parts, contact an LG Electronics customer information centre or our website at
www.lg.com.
NOTE
• Regulation EU 2019/2019, valid from 1st March 2021, is related to the Energy Efficiency classes by
Regulation EU 2019/2016.
• For more information about the energy efficiency of the appliance, visit https://ec.europa.eu and search
using the model name (valid from 1st March 2021).
• Scan the QR code on the energy label supplied with the appliance, which provides a web link to the
information related to the performance of the appliance in the EU EPREL database. Keep the energy
label for reference and all other documents supplied with the appliance (valid from 1st March 2021).
Symptoms Possible Cause & Solution
Your home appliance
and smartphone are
not connected to the
Wi-Fi network.
The password for the Wi-Fi that you are trying to connect to is incorrect.
• Find the Wi-Fi network connected to your smartphone and remove it, then
register your appliance on
LG ThinQ
.
Mobile data for your smartphone is turned on.
• Turn off the
Mobile data
of your smartphone and register the appliance
using the Wi-Fi network.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) should be a combination of English
letters and numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4
GHz and connect the appliance to the wireless router. To check the router
frequency, check with your Internet service provider or the router
manufacturer.
The distance between the appliance and the router is too far.
• If the distance between the appliance and the router is too far, the signal
may be weak and the connection may not be configured correctly. Move
the location of the router so that it is closer to the appliance.
41
TROUBLESHOOTING
ENGLISH
• The model name can be found on the rating label of the appliance.
• This product contains a light source of energy efficiency class G.
Memo
Memo
