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Warranty
WARRANTY
Limited Warranty
This Limited Warranty is issued by Instant Brands (Australia) Pty Ltd (Instant Brands Australia) and is
effective for one year from the date of original consumer purchase. Proof of original purchase date and
return of your appliance is required to obtain service under this Limited. Return of your appliance to us will
be done in accordance with our instructions only. Provided that this appliance is operated and maintained
in accordance with written operating instructions attached to or furnished with the appliance or published
operating instructions on www.instantpot.com.au, Instant Brands Australia will, in its sole and exclusive
discretion, either: (i) repair defects in materials or workmanship; or (ii) replace the appliance. In the event
that your appliance is replaced, the Limited Warranty on the replacement appliance will expire 12 months
from the date of original consumer purchase.
We remind you the appliance you purchased is for personal use only (not commercial use).
Any modification/alteration or attempted modification/alteration to your appliance will void this Limited
Warranty, unless such modification/alteration or attempted modification/alteration was expressly
authorised by an Instant Brands Australia Representative in writing.
This Limited Warranty only covers Instant Brands Australia’s appliances/products and is not extended to any
other appliances, products, equipment, components, or devices that you use or may use in conjunction with
the Instant Brands Australia’s appliances.
To claim under this Limited Warranty:
1. Contact Instant Brands Australia at:
Sydney Corporate Park
Level 1, 182-184 Bourke Road, Alexandria, NSW 2015
Email: sales.australia@instantbrands.com
2. Provide a description of the appliance you believe has malfunctioned due to defective parts or
workmanship.
3. If it is necessary for the appliance to be sent to Instant Brands Australia for repair or replacement,
Instant Brands Australia will send you a pre-paid shipping label and you must send the appliance
and your dated sales receipt to Instant Brands Australia along with the appliance. If you do not
have your dated sales receipt, please advise Instant Brands Australia in advance, and Instant
Brands Australia will attempt to verify your purchase.
4. If Instant Brands Australia determines that the appliance has malfunctioned due to defective parts
or workmanship, and is covered under this Limited Warranty, Instant Brands Australia will repair
and return the appliance, or send you a replacement appliance, at Instant Brands Australia’s cost.
5. Any repaired or replaced appliance will be covered by this Limited Warranty for the remainder
of the original warranty period or ninety (90) days following your receipt of the replacement or
repaired appliance, whichever is greater.
6. If Instant Brands Australia confirms the appliance has not malfunctioned due to defective parts
or workmanship, and/or is in working order, or if proof of purchase is not verified, Instant Brands
Australia reserves the right to return the appliance to you at your pre-paid cost. If this cost is not
met, Instant Brands Australia reserves the right to dispose of the appliance after 45 days’ notice to
you.
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