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- 23 -
WARNING
Always turn off and unplug vacuum cleaner
before performing maintenance to the
vacuum cleaner
.
Failure to do so could result in electrical shock or personal injury.
Review this table to find do-it-yourself solutions for minor performance problems. Any other
service needed should be performed by a Kenmore or other qualified service agent.
TROUBLESHOOTING
Vacuum cleaner won’t
Unplugged at wall outlet.
Plug in firmly, press On/Off button.
start.
Tripped circuit breaker/blown
Reset circuit breaker or replace fuse.
fuse at household service panel.
Loose hose electrical connections.
Reconnect hose ends.
Poor job of dirt pick-up.
Change the dust bag.
Clear airflow passages.
Clean/change filters.
Adjust setting.
Adjust suction control.
Replace hose.
Change brushroll.
See BELT CHANGING AND BRUSHROLL
CLEANING (page 20).
Close and latch hood.
Remove any items that may be caught or
jammed, then re-start. If vacuum cleaner
starts and stops again, clean brushroll and
end caps, then re-start.
Vacuum cleaner starts
but shuts off.
Hose or hood electrical
connections.
Check connections, reconnect hose ends.
Tripped overload protector in
PowerMate
®
. See OVERLOAD
PROTECTOR (page 15).
Remove any items that may be caught or
jammed, then re-start. If vacuum cleaner
starts and stops again, clean brushroll and
end caps, then re-start.
Tripped thermal protector in
canister.
See THERMAL PROTECTOR (page 15).
PowerMate
®
will not
run
when attached.
PowerMate
®
connections unplugged.
Plug in firmly.
Worn or broken belt.
Dirty brushroll or end caps.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Full or clogged dust bag.
Tripped overload protector in
PowerMate
®
. See OVERLOAD
PROTECTOR (page 15).
Canister hood open.
Dirty brushroll or end caps.
See BELT CHANGING AND BRUSHROLL
CLEANING (page 20).
Worn or broken belt.
Worn PowerMate
®
brushroll.
Hole in hose.
Wrong suction control position
selected.
Wrong pile height setting.
Dirty filters.
Clogged airflow passages.
See BELT CHANGING AND BRUSHROLL
CLEANING (page 20).
See BELT CHANGING AND BRUSHROLL
CLEANING (page 20).
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