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AXIS P5512–E PTZ Dome Network Camera
Troubleshooting
Poor performance Poor performance maybecausedbyheavynetworktraffic, multiple users accessing the product,
low performance clients, use of featur es such as motion detection and event handling.
Poor quality snapshot images
Screen incorrectly
configured on your computer
Configure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256
colors will produce dithering artifacts in the image.
Overlay image is not displayed
Incorrect size or location of
overlay image
The overlay image may have been positioned incorrectly or may be too large. See Overlay Image
Settings in the online help f or more i n forma tion.
Browser freezes
Netcape 7.x and Mozilla 1.4
(or later) can sometimes
freeze on a slow computer
Lower the imag e resolution
Problems uploading files
Limited space There is only limited space available for the upload of your own files. Delete e xis ting files to free
up space.
Motion Detection triggers unexpectedly
Changes in luminance
Motion detection is based on changes in luminance in the image. This means that if there are
sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity
setting to avoid problems with luminance.
Storage and disk management problems
Video cannot be recorded
Check that the SD card is not w rite protected (that is, read only).
SD card cannot be mounted Reformat the SD card and then click Mount.
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