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20
Remove/Replace Drawer
Remove all items from inside the baking drawer or premium
storage drawer, and then allow the range to cool completely before
attempting to remove the drawer.
To Remove:
1. Open the drawer to its fully open position.
2. Using a flat-blade screwdriver, gently loosen the drawer from
the glide alignment notch, and then lift up the drawer
alignment tab from the glide.
3. Repeat Step 2 on the other side. The drawer is no longer
attached to the drawer glides. Using both hands, pick up the
drawer to complete the removal.
To Replace:
1. Align the forward drawer notches with the notches in the
drawer glides on both sides. Place the rear alignment tabs into
the drawer glides on both sides.
2. Push the drawer in all the way.
3. Gently open and close the drawer to ensure it is seated
properly on the glides on both sides.
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual and scan the code there with your mobile device, or visit http://kitchenaid.custhelp.com. In
Canada, visit http://www.kitchenaid.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
In Canada:
KitchenAid Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
A. Flat-blade screwdriver
B. Drawer alignment tab
C. Drawer glide notch
C
A
B
A. Drawer alignment tab
B. Drawer glide notch
A
B
PROBLEM SOLVER
PROBLEM POSSIBLE CAUSES AND/OR SOLUTIONS
Nothing will operate Power supply cord is unplugged - Plug into a grounded outlet.
ENERGY SAVE is active, and the display is blank - Press any keypad on the control to display the
time of day. See the “Electronic Oven Controls” section for more information.
Household fuse is blown, or a circuit breaker is tripped - Replace the fuse or reset the circuit breaker.
If the problem continues, call an electrician.
The control displays an F9 or F9 E0 error code - The electrical outlet in the home may be miswired.
Contact a qualified electrician to verify the electrical supply.
Cooktop will not operate The control knob is not set correctly - Push in knob before turning to a setting.
On ceramic glass models, the oven control lockout is set - See the control lock keypad feature in the
“Feature Guide.”
Excessive heat around
cookware on cooktop
Cookware is not the proper size - Use cookware about the same size as the surface cooking area,
element or surface burner. Cookware should not extend more than ¹⁄₂" (1.3 cm) outside the cooking area.
Cooktop cooking results
not what expected
Control knob set to incorrect heat level - See “Cooktop” section.
Range is not level - Level the range. See the Installation Instructions.
Cooktop element cycles on
and off on High setting
Element cycling due to a temperature limiter - This is normal operation. The element may cycle on
and off to keep the cooktop from overheating.
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