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11
Longer than normal brew time.
• Bold brewing cycle takes longer to brew to produce a rich, full
bodied cup of coffee.
• Mineral deposits can build up in pump of your Coffee Maker.
Periodic cleaning of inside of unit is recommended. More frequent
cleaning may be necessary, depending on hardness of your water.
See “Care and Cleaning” section. NOTE: Do not disassemble unit.
Brew Basket overflows or coffee brews slowly.
• Excessive amounts of ground coffee.
• Decaffeinated and/or coffee ground too finely can cause overflow.
Use slightly less grounds when brewing decaffeinated, flavored, or
finely ground coffee. Or use medium ground coffee.
• Coffee Maker needs cleaning. See Care and Cleaning on page 9.
• Do not use soft water. Use filtered, spring, or bottled water.
If using a paper filter:
• Coffee grounds between paper filter and Brew Basket.
• Paper filter not open and in proper position.
• Rinse Brew Basket before inserting paper filter so edges will remain
pressed against sides of Basket.
• Poor-quality paper filter.
Coffee leaks onto base.
• Carafe removed from Warming Plate for more than 20 seconds
during brewing cycle.
Coffee tastes bad.
• Coffee Maker needs cleaning. See Care and Cleaning on page 9.
• Coffee ground too coarsely or too finely. Use medium ground
coffee.
• Coffee-to-water ratio unbalanced. Adjust for personal preference.
• Poor coffee quality and freshness.
• Poor water quality. Use filtered or bottled water.
• Soft water causes poor coffee extraction, which leads to poor
tasting coffee. Use filtered, spring or bottle water.
Coffee sediment in cup.
• Use a high-quality, basket-style paper filter.
Coffee not brewing or unit will not turn on.
• Carafe not positioned on Warming Plate.
• Water Reservoir is empty.
• Unit is unplugged.
• Power outage.
• Power surge. Unplug; then plug unit back in.
• Clock requires reset after power outage.
• BREW NOW I/ button was not pressed. Press BREW NOW I/
button.
Troubleshooting – Carafe Side
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