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www.SerenLifeHome.com
17
6. Once complete - the app will tell you to restart the camera
• However it should automatically restart itself
• Wait 2-3 minutes for the camera to restart before checking the
camera feed or settings
7. Check if any additional updates are available
• Sometimes there will be multiple updates available in a row.
Repeat the process until no new updates are available
Desktop access link: http://cloud.serenelifehome.com/
Other issues? Check our FAQ resources and contact support online!
www.SereneLifeHome.com
Compatible Products:
You can add any number of SereneLife cameras to your account with
us to monitor multiple locations!
Troubleshooting
Can't connect to WiFi
• Connect the ethernet cable and check connection is working
• Go to "camera settings" > "network" Check the WiFi status is
enabled and "List" displays your home network - doublecheck the
password.
• In the Ethernet tab - disable the ethernet connection to force the
camera to look for available WiFi network
IPCAMHD82IPCAMHD61IPCAMHD15IPCAMHD12
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