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K5309-1V7 3/15 Rev B
VISTA-15P/20P/SIA User Guide
IMPORTANT!
PROPER INTRUSION PROTECTION
For proper intrusion coverage, sensors should be located at every possible point of entry to a home
or commercial premises. This would include any skylights that may be present, and the upper
windows in a multi-level building.
In addition, we recommend that radio backup be used in a security system so that alarm signals can
still be sent to the Central Monitoring Station in the event that the telephone lines are out of order
(alarm signals are normally sent over the phone lines).
EARLY WARNING FIRE DETECTION
Early warning fire detection is important in a home. Smoke and heat detectors have played a key role
in reducing fire deaths in the United States. With regard to the number and placement of smoke/heat
detectors, we subscribe to the recommendations contained in the National Fire Protection
Association's National Fire Alarm Code (NFPA 72). These recommendations can be found on page
47 of this manual.
SYSTEM COMPATIBILITY NOTICE
This security system is designed for use with devices manufactured or approved by Resideo Technologies,
Inc., through its subsidiary Ademco Inc. (“Resideo”), for use with your security system. Your security system is
not designed for use with any device that may be attached to your security system's keypad or other
communicating bus if Resideo has not approved such device for use with your security system. Use of any
such unauthorized device may cause damage or compromise the performance of your security system and
affect the validity of your Resideo limited warranty. When you purchase devices that have been manufactured
or approved by Resideo you acquire the assurance that these devices have been thoroughly tested to ensure
optimum performance when used with your security system.
About This Manual
This manual is a step-by-step guide that will acquaint you with the system's features and benefits. It
defines the components and their functions, describes their operation, and provides clear step-by-
step instructions for normal and emergency procedures. Keep this manual in a convenient place so
that you can refer to it as necessary.
NOTE: Copies of the Programming, User, and Installation Guides must be left with the end user.
VISTA-15P/20P/SIA User Guide
i
Table of Contents
System Overview ...................................................................................................................... 1
Introduction ........................................................................................................................... 1
System Basics ...................................................................................................................... 1
Using the Voice Message Center (if Voice Keypad is installed) .......................................... 3
About the Keypads ................................................................................................................... 4
General Information .............................................................................................................. 4
FIXED-WORD DISPLAY KEYPAD....................................................................................... 6
Functions of the Keypads ........................................................................................................ 7
Entry/Exit Delays ..................................................................................................................... 10
Entry Delay ......................................................................................................................... 10
Exit Delay ............................................................................................................................ 10
Exit Alarms .......................................................................................................................... 11
Checking for Open Zones ...................................................................................................... 12
Using the [] Key to Display and Announce System Status ............................................... 12
Arming the System ................................................................................................................. 13
STAY Mode: Arms Perimeter Only, Entry Delay On .......................................................... 13
NIGHT-STAY Mode: Arms Perimeter Only, Plus Selected Zones ..................................... 13
INSTANT Mode: Arms Perimeter Only, Entry Delay Off .................................................... 13
AWAY Mode: Arms Entire System, Entry Delay On ........................................................... 13
MAXIMUM Mode: Arms Entire System, Entry Delay Off .................................................... 13
Arming Commands ............................................................................................................. 14
Single Button Arming .......................................................................................................... 15
Single Button “Step” Arming ............................................................................................... 15
Keyswitch................................................................................................................................. 16
Using the Keyswitch ........................................................................................................... 16
Disarming and Silencing Alarms ........................................................................................... 17
Using the [OFF] key ............................................................................................................ 17
Bypassing Protections Zones ............................................................................................... 18
Using the BYPASS Key ...................................................................................................... 18
Quick Bypass ...................................................................................................................... 19
Chime Mode ............................................................................................................................. 20
Using the Chime Mode ....................................................................................................... 20
Using the Voice Chime ....................................................................................................... 20
Date and Time .......................................................................................................................... 21
Viewing the Current Date and Time ................................................................................... 21
Setting the Date and Time .................................................................................................. 21
Panic Keys ............................................................................................................................... 22
Using Panic Keys................................................................................................................ 22
Macro Key Programming & Usage ........................................................................................ 23
About Macro Keys .............................................................................................................. 23
Example of Macro Programming ........................................................................................ 24
Using a Programmed Macro Key ....................................................................................... 24
Using Device Commands ....................................................................................................... 25
About Device Commands ................................................................................................... 25
VISTA-15P/20P/SIA User Guide
ii
Table of Contents (Continued)
Paging Feature ........................................................................................................................ 26
About Automatic Paging ..................................................................................................... 26
About Manual Paging ......................................................................................................... 27
Latch Key Paging ................................................................................................................ 27
Security Codes & Authority Levels ....................................................................................... 28
About Security Codes ......................................................................................................... 28
Authority Level Definitions .................................................................................................. 28
How to Assign Security Codes and User Attributes ........................................................... 29
Accessing Other Partitions (Vista-20P) ................................................................................ 30
About Accessing Partitions (VISTA-20P) ........................................................................... 30
Using the GoTo Command (VISTA-20P) ........................................................................... 31
Multi-Partition Arming (VISTA-20P) .................................................................................... 31
Common Zone Operation (VISTA-20P).............................................................................. 32
Scheduling ............................................................................................................................... 33
About Scheduling ................................................................................................................ 33
Creating Schedules ............................................................................................................ 33
Event Logging Procedures .................................................................................................... 35
About Event Logging .......................................................................................................... 35
Viewing the Event Log ........................................................................................................ 35
Understanding the Type of Event Displayed ...................................................................... 35
Testing the System ................................................................................................................. 37
About Testing the System .................................................................................................. 37
Trouble Conditions ................................................................................................................. 38
Maintaining Your System ....................................................................................................... 41
Fire Alarm System ................................................................................................................... 42
Quick Guide to Basic System Functions .............................................................................. 46
Summary of Audible/Visual Notifications ............................................................................. 47
Summary of Audible/Visual Notifications (Continued) ....................................................... 48
Regulatory Statements and Warnings .................................................................................. 49
System Features Log .............................................................................................................. 51
Limitations of this System ..................................................................................................... 59
VISTA-15P/20P/SIA User Guide
1
System Overview
Introduction
Congratulations on your ownership of a Honeywell Home Security System. You've made a wise decision
in choosing it, for it represents the latest in security protection technology today. This system provides:
Three forms of protection: burglary, fire* and emergency
At least one keypad which provides control of system and displays system status
Various sensors for perimeter and interior burglary protection
Smoke or combustion detectors* designed to provide early warning in case of fire.
Your system may also have been programmed to automatically send alarm or status messages to a
Central Monitoring Station.
* Commercial installations and some residential systems may not include fire protection – check with your
installer.
NOTE: Features and procedures described in this manual apply to the VISTA-20P/VISTA-20PSIA
(VISTA-20P series) and VISTA-15P/VISTA-15PSIA (VISTA-15P series) security systems. Differences are
noted where applicable.
System Basics
Burglary Protection
Several modes of burglary protection: Stay, Night-Stay, Away, Instant, Maximum.
STAY: arms perimeter zones only and entry delay is on
INSTANT: same as STAY, except entry delay is off
NIGHT-STAY: arms perimeter zones and selected interior zones; entry delay on
AWAY: arms perimeter and all interior zones, entry delay is on
MAXIMUM: same as AWAY, except entry delay is off
You can BYPASS selected zones while leaving the rest of the system armed.
CHIME mode alerts you to the opening of protected doors and windows while the system is disarmed.
Fire Protection and Carbon Monoxide Protection
Fire and carbon monoxide protection are always active (if installed) and an alarm sounds if a fire or
carbon monoxide condition is detected.
If necessary, you can manually initiate a fire alarm using the keypad (if programmed).
Refer to the Fire Alarm System section for information regarding fire protection, carbon monoxide
protection, smoke detectors and planning emergency exit routes.
Security Codes
You were assigned a 4-digit security code (master code) during installation.
Use your security code when arming and disarming the system, and when performing other system
functions.
Other users can be assigned different security codes, each with different authority levels, which
define the system functions a particular user can perform.
VISTA-15P/20P/SIA User Guide
2
System Overview (Continued)
Zones and Partitions
The system sensing devices have been assigned to various “zones,” which are specific areas of
protection (e.g., front door, kitchen window, etc.).
Zone numbers are displayed at the keypad when an alarm or trouble condition occurs on a sensor.
Partitions (VISTA-20P Series) provide two independent areas of protection, with each partition
containing a group of zones that can be armed and disarmed without affecting other zones or users.
Partitioned systems (VISTA-20P Series) can include a common zone area, which is an area shared
by users of both partitions (such as a lobby in a building).
Cross Zoning: Your installer may have set the cross-zoning feature for some of the zones. Cross
Zoning is designed so that a combination of two zones must be faulted within a defined time period of
one another before an alarm occurs, and can help reduce false alarms. Once the first zone opens,
the cross zoning time window begins, and when the second zone opens within that window an alarm
for both zones occurs. If one zone opens and the other zone does not open within the time window,
an error message is sent to the central station (code 380).
NOTE: Both zones in a cross zoning pair must protect the same area and be in the same partition.
Arming, Step-Arming and Disarming Burglary Protection
The system must be armed before the burglary protection can sense intrusions.
To arm your system, enter your security code followed by the desired arming key.
If programmed, you can press the [#] key in place of your security code when arming the system
(e.g., instead of entering your 4-digit security code + [3-STAY] to arm the system in STAY mode, you
can press [#] + [3-STAY]).
You can also use the step-arming feature if programmed, to arm the system. This is a function key
that allows you to arm the system in one of three modes by simply pressing the key repeatedly.
To disarm the system, enter your security code then press the [OFF] key.
Alarms
When an alarm occurs, the keypad sounds and displays the zone(s) causing the alarm. For most
alarms, the external sounder also sounds.
If your system is connected to a Central Monitoring Station, an alarm message is also sent. (Delayed
Reporting Note: Message reporting is delayed 30 seconds by default to reduce false alarms. If
desired, this delay can be removed or can be increased to 45 seconds. See your installer if you want
the delay time changed.)
To stop the alarm sounding, simply disarm the system.
Memory of Alarm
When an alarm condition occurs, the keypad displays the number(s) of the zone(s) that caused the
problem, and displays the type of alarm.
The message remains displayed even after disarming the system, but can be cleared with another
“off” sequence.
3
System Overview (Continued)
Function Keys
The “A,” “B,” “C,” and “D” keys can be programmed to perform various functions.
Functions include: activate a panic alarm, arm the system, provide step arming, switch lights on/off,
send a message to a pager, display Time/Date, and start a programmed Macro sequence.
Paging Feature
If programmed, the system can automatically send certain system condition messages to up to four
(VISTA-20P Series) or two (VISTA-15P Series) pagers.
The pager displays code numbers identifying the type of condition that has occurred.
Scheduling
Your system can be programmed to automatically perform certain functions (e.g., arm the system) at
a predetermined time each day.
Using the Voice Message Center (if Voice Keypad is installed)
Voice keypads feature a voice message
center that lets you record and playback
one message.
The message can be up to 2.5-minutes
long
The message remains in memory until a
new message is recorded.
The volume control is adjustable.
Refer to the procedures below when
using the Message Center functions.
Message Center Functions
To…
Press these keys…
Notes…
record a
message
#
FUNCTION
+
0
VOICE
+
1 OFF
RECORD
The red MESSAGE LED lights.
Message remains in memory until a
new message is recorded.
end
recording
1 OFF
RECORD
The red MESSAGE LED flashes,
indicating message waiting.
play a
message
#
FUNCTION
+
0
VOICE
+
3 STAY
PLAY
The recorded message plays and the
red MESSAGE LED turns off.
adjust the
volume
#
FUNCTION
+
0
VOICE
+
2 AWAY
VOLUME
, then press
volume key [3] (up) or [6] (down)
Adjusting message volume also
adjusts status volume. Volume cannot
be adjusted while playing.
VISTA-15P/20P/SIA User Guide
4
About the Keypads
General Information
Your keypads allow you to control all system functions and feature the following:
A telephone style (digital) keypad
Liquid Crystal Displays (LCD) that show the nature and location of all occurrences
Built-in sounder that sounds during alarms and troubles. The sounder also "beeps" during certain
system functions and also when depressing any of the keys (to acknowledge the key press).
Backlighting of the LCD display windows. Backlighting turns on when any key is pressed or when
entering the premises through any assigned entry/exit door. This feature is helpful when a keypad is
located in a dimly lit area.
Some keypads have a voice feature that announces the nature and location of all system occurrences.
Voice keypads also announce any faulted entry/exit or perimeter zone when Chime mode is on. Ask
your installer if this option has been programmed for your system.
IMPORTANT: If the keypad beeps rapidly upon entering the premises, it indicates that an alarm has occurred
during your absence and an intruder may still be on the premises. LEAVE IMMEDIATELY and CONTACT THE
POLICE from a nearby safe location.
Your keypads are functionally the same, but may have different types of displays, depending on the type
installed with your system.
Alpha Display 2-line alpha display keypads feature a 2-line, 32-character alphanumeric LCD
that displays system messages in friendly English. These keypads can also be
programmed with custom zone descriptors.
Fixed-Word Display Fixed-Word display keypads are functionally identical to Alpha display keypads,
but the LCD display uses pre-designated words to identify the nature and location
of occurrences.
Voice Keypads Voice Keypads (if installed), are functionally the same as other keypads, except
that these keypads can provide the following:
Voice announcements of system status (see Checking for Open Zones section)
Voice chime, which can alert you to the opening of doors and windows while
the system is disarmed (see Voice Chime in Chime mode section)
Message center, which lets you record and playback messages (see Using the
Voice Message Center in the System Overview section).
5
About the Keypads (Continued)
Standard Fixed-Word Display Keypad
Standard Alpha Display Keypad
Voice-Capable Alpha Display Keypad
Wireless Key Fobs
Your system may also include one or more wireless key fobs, which can perform various functions
programmed by your installer.
IMPORTANT SECURITY NOTICE
Your key fob is similar to your keys or access card. If lost or stolen, another person can compromise
your security system. Immediately notify your Dealer/Installer of a lost or stolen key fob. The
Dealer/Installer will then remove the key fob programming from the security system.
VISTA-15P/20P/SIA User Guide
6
About the Keypads (Continued)
FIXED-WORD DISPLAY KEYPAD
AWAY: All burglary zones, interior and
perimeter, are armed.
STAY: Perimeter burglary zones, such as
protected windows and doors, are
armed.
NIGHT-STAY: NIGHT and STAY indicators both
light when perimeter burglary zones
plus pre-selected interior zones (set
by the installer) are armed.
INSTANT: Entry delay is turned off:
Lit with STAY = Instant mode
Lit with AWAY = Maximum mode
FIXED-WORD DISPLAY
BYPASS: This appears when one or more burglary protection zones have been bypassed.
NOT READY: Appears when burglary portion of the system is not ready for arming (due to open protection
zones). The system is ready to arm when this message disappears and the READY indicator
light comes on.
NO AC: Appears when AC power has been cut off. System is operating on backup battery power.
AC: Appears when AC power is present.
CHIME: Appears when the chime feature is activated.
BAT: Low battery condition in a wireless sensor (if zone number displayed) or low system battery
(if no zone number displayed).
ALARM: Appears when an intrusion has been detected and the system is armed (also appears during
a fire alarm or audible emergency alarm). Accompanied by the protection zone in alarm.
CHECK: Appears when a malfunction is discovered in the system at any time, or if an open is detected
in a fire zone at any time, or a fault in a DAY/NIGHT burglary zone during a disarmed period.
Accompanied by a display of zone number in trouble.
FIRE: Appears when a fire alarm is generated. Accompanied by a display of the zone in alarm.
A FIRE display also appears when a fire alarm is manually activated, accompanied by a
display of the fire emergency key zone number.
CANCELED: Appears when an alarm has been silenced by the Code + OFF sequence and will remain on
until another Code + OFF sequence is keyed.
7
Functions of the Keypads
Voice-capable 2-line Alpha keypad
(shown with flip-down front door removed)
IMPORTANT!
• Match the numerical callouts in the above graphic with the corresponding number on the following pages for a
description of usage.
• When entering codes and commands, sequential key depressions must be made within 4-5 seconds of one
another. If 4-5 seconds elapse without a key depression, the entry will be aborted and must be repeated from
its beginning. Be sure to observe this precaution when performing any of the procedures in this manual.
• If you make a mistake while entering a security code, stop, press the [ ] key, and then start over. If you stop in
the middle while entering a code, and then immediately start the entry over, an erroneous code might be
entered.
VISTA-15P/20P/SIA User Guide
8
Functions of the Keypads (Continued)
NOTE: The functions printed directly on the keys
indicate their primary purpose; the functions
printed under some of the keys (shown in brackets
under the respective key), indicate their alternate
or secondary purpose.
1. DISPLAY WINDOW
Alpha Display Keypads: 2-line, 32-
character Liquid Crystal Display (LCD)
keypads that display protection point
identification, system status, and
messages.
Fixed-Word Display Keypads:
Display protection zone ID and system
status messages using pre-designated
words in the LCD display area.
2. 1 OFF
Disarms burglary portion of the
system, silences alarms and audible
trouble indicators, and clears visual
display after problem's correction.
[RECORD] On Voice keypads, used in
conjunction with the FUNCTION and
VOICE keys to record up to a 2.5-minute
message.
3. 2 AWAY
Arms the entire burglary
system,
perimeter and interior.
[VOLUME] On Voice keypads, used in
conjunction with the FUNCTION and
desired volume control keys [3] or [6]
to adjust the volume of a recorded
message or voice system status.
4. 3 STAY Arms perimeter portion of
burglary system only. Interior protection is
not armed, allowing movement within
premises without causing an alarm. If
pressed twice in succession, arms
system in Night-Stay mode.
[PLAY] On Voice keypads, used in
conjunction with the FUNCTION and
VOICE keys to play the recorded
message.
[ ] On Voice keypads, used in
conjunction with the FUNCTION and
VOLUME keys to raise the message and
voice system status volume.
5. 4 MAX Arms the entire burglary
system, perimeter and interior, but
without entry delay feature. Entering via
an entry/exit door will cause an alarm.
6. 5 TEST Tests the system and alarm
sounder if disarmed. Refer to Testing The
System section for test procedures.
7. 6 BYPASS Removes individual
protection zones from being monitored by
the system.
[ ] On Voice keypads, used in
conjunction with the FUNCTION and
VOLUME keys to lower the message and
voice system status volume.
8. 7 INSTANT Arms in manner similar to the
STAY mode, but without the entry delay
feature.
Entering via an entry/exit door will cause
an alarm.
9. 8 CODE Used to assign additional
security codes and attributes for other
users of the system.
10. 9 CHIME
Turns CHIME mode on and off.
When on, the opening of windows or
doors while the system is disarmed will
sound 3 beeps at the keypad(s).
9
Functions of the Keypads (Continued)
11. # This key can be used for "Quick
Arming" of the system without use of a
security code (if programmed).
[FUNCTION] On Voice keypads, enables
the desired voice or volume function.
12. 0
[VOICE] On Voice keypads, enables the
RECORD, VOLUME and PLAY functions.
13. READY Used to display all open
protection zones.
[STATUS] On Voice keypads, a
momentary press of the STATUS key
annunciates the current system status.
Pressing the STATUS key a second time
annunciates and displays system and/or
zone faults (if they exist).
14. KEYS 0–9: Used to enter the security
code(s) and to perform their associated
system functions.
15. MIC
On voice keypads, microphone for
Message Center recordings.
16. MESSAGE LED INDICATOR: (RED) On
Voice keypads, flashes red when
message waiting or lights red (steady)
when in record mode.
17. READY LED INDICATOR: (GREEN) Lit
when the system is
ready to be armed
(no faults present). While the system is
disarmed, this indicator will go on and off
as protection zones are closed and
opened.
18. ARMED LED INDICATOR: (RED) Lit
when the system has been armed.
19. FUNCTION KEYS: Keys A, B, C, D may
have been programmed for a variety of
functions, including panic (emergency)
functions. For details, see the Function
Keys section.
20. INTERNAL SPEAKER: The built-in
speaker mimics the alarm sounder during
alarms, and will also "beep" during certain
system functions. The speaker also
provides voice playback for any recorded
messages.
VISTA-15P/20P/SIA User Guide
10
Entry/Exit Delays
Entry Delay
Entry Delays give you time to disarm the system when you re-enter through the designated entrance
door. There are two entry delays (if programmed). The first is for your primary entrance and the
second can be used for a secondary entrance, where a longer delay is required to walk to the keypad
to disarm the system.
You must disarm the system before the entry delay period ends, or an alarm will occur. The keypad
beeps during the entry delay period, reminding you to disarm the system. The beeps stop when a
code is entered, but will restart after about 15 seconds if an invalid code is entered.
You can also arm the system with no entry delay at all by using the INSTANT or MAXIMUM arming
modes. These modes provide greater security while on the premises or while away for extended
periods of time.
See your installer for your delay times.
Partition 1 ___________________________________________________________________
Exit Delay: seconds Entry Delay 1: seconds
Entry Delay 2: seconds
NOTE: Entry/Exit times set for partition 1 also apply to the Common Zone of the VISTA-20P Series.
Partition 2 (on VISTA-20P Series only) ____________________________________________
Exit Delay: seconds Entry Delay 1: seconds
Entry Delay 2: seconds
Exit Delay
Exit delay gives you time to leave through the designated exit door(s) without setting off an alarm.
Exit delay begins immediately after arming your system in any arming mode and Alpha Display
keypads display the message “You May Exit Now.” When “You may exit now” disappears, the
system is fully armed. If programmed, a slow beeping will sound during the exit delay period until
the last 10 seconds, which then changes to fast beeping (alerting you to the end of exit delay). If
you cannot leave within this delay time period, you should stop, disarm the system, and start over to
avoid a false alarm.
Exit Delay Restart (if programmed): If you wish to open the entry/exit door to let someone in after
arming STAY, you can restart the exit time delay at any time – simply press the [ ] key, then let that
person in (the perimeter zones remain armed). The system automatically rearms the entry/exit door
when the exit delay expires, thereby avoiding having to disarm the system and then rearm it again.
Additionally, when the system is armed AWAY, reopening and closing the entry/exit door before
exit delay time expires (e.g., re-entering to get a forgotten item), will reset the exit delay time once.
11
Entry/Exit Delays (Continued)
Exit Alarms
Exit Error Conditions
Whenever you arm the system, the exit delay begins. If an entry/exit door or interior zone is faulted
before exit delay expires and remains faulted (e.g., exit door left open), the system sounds an alarm
and starts the entry delay timer. If you disarm the system before the entry delay ends, the alarm sound
stops and the message "ALARM CANCELED " or "CA" is displayed on the keypad, along with a zone
number indicating the faulted zone. No message is sent to the Central Monitoring Station.
To clear the exit error condition, the open zone must be closed; to clear the display, enter your code
plus OFF.
If you do not disarm the system before the entry delay ends and the faulted zone remains open, the
alarm sound continues and an "exit alarm" message is sent to the Central Monitoring Station (after the
installer-programmed dial delay expires). The message "EXIT ALARM" or "EA" is displayed on the
keypad, along with a zone number indicating the faulted zone. To stop the alarm, the system must be
disarmed (your code plus OFF); to clear the display, enter your code plus OFF a second time.
An “exit alarm” also results if an entry/exit door or interior zone is faulted within two minutes after the
end of the exit delay.
Your system may have been programmed for this feature to minimize false alarms sent to the Central Monitoring Station. Ask
your installer if "Exit Alarm" is active in your system. If so, check this box.
VISTA-20PSIA/VISTA-15PSIA: The Exit Error condition works the same as described above, except that in
addition to the “EXIT ALARM” message, a “zone alarm” message is also sent to the Central Monitoring Station.
In addition, if an entry/exit door or interior zone is faulted within two minutes after the end of the exit delay, a
“Recent Closing” condition occurs instead of the “exit alarm.” Refer to the next paragraph for details.
“Recent Closing” Condition (VISTA-20PSIA/VISTA-15PSIA only)
A Recent Closing condition is similar to the Exit Error condition described above, but occurs if an entry/exit door
or interior zone is faulted within two minutes after the initial exit delay expires. If you disarm the system within
the two minutes, the alarm sound stops and the message "ALARM CANCELED " or "CA" is displayed on the
keypad, along with a zone number indicating the faulted zone. No message is sent to the Central Monitoring
Station.
If you do not disarm the system within two minutes and the faulted zone remains open, the alarm sound
continues and a “recent closing” and a “zone alarm” message are sent to the Central Monitoring Station (after
the installer-programmed dial delay expires). The alarm message along with a faulted zone number is
displayed on the keypad. To stop the alarm, the system must be disarmed (your code plus OFF); to clear the
display, enter your code plus OFF a second time.
VISTA-15P/20P/SIA User Guide
12
Checking for Open Zones
Using the [] Key to Display and Announce System Status
Before arming your system, all protected doors, windows and other protection zones must be closed or
bypassed; otherwise the keypad will display a "Not Ready" message.
Use the READY key to display all faulted zones, making it easier for you to identify and secure any open
zone.
1. Press [] (do not enter code first) to display faulted
zones.
2. Secure or bypass the zones displayed.
The keypad’s READY indicator lights when all
protection zones have been either closed or bypassed.
3. Arm the system as desired.
Alpha Display:
DISARMED
HIT FOR FAULTS
Fixed-Word Display:
Zone no. and “NOT READY”
Voice Status: Voice keypads (if installed), can announce system status and faulted zones (up to 3 zone
descriptors) if the Voice Status feature is turned on.
To turn the Voice Status feature on/off: # + 0 + 2 + 4
(also turns on Voice Chime mode; see Chime mode section)
To announce Status: Press [#] FUNCTION + [0] VOICE + [] STATUS key.
(Announces current system status; e.g., “Disarmed Ready to Arm.”)
To announce faults Press [#] FUNCTION + [0] VOICE + [] STATUS + [] again.
and status: (Announces up to three faulted zones with their zone descriptors, if
programmed.)
13
Arming the System
STAY Mode: Arms Perimeter Only, Entry Delay On
Used when you want to arm the system with persons staying inside (or if you have pets that are moving
throughout the premises).
The door & window sensors are armed, but interior motion detectors are disarmed.
Exit delay begins (you can leave through the entry/exit door, if desired).
An alarm sounds if any protected window or non-entry/exit door is opened.
You may otherwise move freely within the premises.
Persons entering later can enter through an entry/exit door, but they must disarm the system within the
entry delay period to avoid sounding an alarm.
NIGHT-STAY Mode: Arms Perimeter Only, Plus Selected Zones
Use NIGHT-STAY mode to provide increased security while staying inside.
Arms same as STAY mode, but also arms preselected interior sensors (programmed by your installer),
while other interior sensors are left disarmed.
Persons entering later can enter through an entry/exit door but they must disarm the system and must
not violate any of the programmed interior zones to avoid sounding an alarm.
IMPORTANT: When NIGHT-STAY mode is on, the selected interior zones are armed and cause an
alarm if anyone enters those areas (e.g., waking in the middle of the night). To avoid sounding an
alarm, you must disarm the system before any activity takes place in those interior zones.
INSTANT Mode: Arms Perimeter Only, Entry Delay Off
Used when staying inside and do not expect anyone to use an entry/exit door.
Arms same as STAY mode.
An alarm sounds immediately if any protected perimeter window or any door is opened, including
entry/exit doors.
IMPORTANT: Arming the system in this mode greatly increases the chance of false alarms. Use
extreme care in selecting this mode of arming.
AWAY Mode: Arms Entire System, Entry Delay On
Used when nobody will be staying inside (including pets).
The entire system (door & window sensors and interior motion detectors) is armed.
Exit delay begins letting you leave through the entry/exit door.
An alarm sounds if a protected window or any door is opened, or if any movement is detected inside
your premises.
You can re-enter through an entry/exit door, but you must disarm the system within the entry delay
period to avoid sounding an alarm.
MAXIMUM Mode: Arms Entire System, Entry Delay Off
Used when leaving the premises for extended periods (e.g., vacation).
Arms same as Away mode, but entry delay is off.
An alarm sounds same as Away mode, and sounds upon opening entry/exit doors.
VISTA-15P/20P/SIA User Guide
14
Arming the System (Continued)
Arming Commands
Before arming, close all perimeter doors and windows and make sure the Ready to Arm message is
displayed.
Mode
Press these keys…
Keypad Confirms By…
STAY
security code + 3 STAY
three beeps
†
armed STAY message displayed
red ARMED indicator lights
NIGHT-
STAY
security code + 3 STAY + 3 STAY
three beeps
†
NIGHT-STAY message displayed
red ARMED indicator lights
INSTANT
security code + 7 INSTANT
three beeps
†
armed STAY message displayed
red ARMED indicator lights
Note that entry delay is turned off.
AWAY
security code + 2 AWAY
two beeps
†
, or, if programmed, beeping for
duration of exit delay
armed AWAY message displayed
red ARMED indicator lights
Leave the premises through an entry/exit
door during the exit delay period to avoid
causing an alarm. The keypad beeps rapidly
during the last 10 seconds of the exit delay
to warn you that it is ending.
MAXIMUM
security code + 4 MAX
same as AWAY (described above)
Note that entry delay is turned off.
† Arming Ding: In addition to the keypad beeps, the external sounder emits a short “ding” sound after arming, if programmed to do so. The ding
confirms that the system is armed, and may occur immediately after the command or be delayed (until arm/disarm report is sent or exit delay expires).
Ask your installer about how this feature is set for your system.
Quick Arming
If "Quick Arming" was programmed by the installer, the [#] key can be pressed in place of the security code
when arming the system in any of the arming modes (except Night-Stay). However, the security code
must always be used when manually disarming the system.
Function Key Arming
For any arming command, a function key may have also been programmed for your system. If so, you can
press and hold the appropriate function key for 2 seconds to arm the system. See your installer for the
designated functions (see Single Button Arming section).
Refer to the Accessing Other Partitions section for information on multi-partition arming (VISTA-20P
Series only).
15
Arming the System (Continued)
Single Button Arming
The “A”, “B”, “C”, and/or “D” keys on your keypad may have been programmed for single-button arming.
Note that while it is not necessary to use a security code for arming (by using the Quick Arm method
described previously), a security code must always be used when manually disarming the system.
If Single-Button Arming is programmed:
A function key has been assigned to a specific type of arming: STAY mode, NIGHT-STAY mode,
AWAY mode, or STEP-ARMING (see Step-Arming paragraph).
You DO NOT need to enter your user code before pressing the function key but
you always need your security code to DISARM the system.
Before arming, close all perimeter doors and windows.
1. Press and hold the assigned function key for 2
seconds (no code is required). Function keys are
shown below.
Alpha Display:
DISARMED
READY TO ARM
Fixed-Word Display: Green LED lit
2. The keypad begins beeping and displays the armed
message. The red ARMED indicator also lights.
Alpha Display:
ARMED***AWAY***
YOU MAY EXIT
NOW
Fixed-Word Display: AWAY
Single Button “Step” Arming
Single-Button “Step” arming may be programmed into one of the lettered keys (A, B, C, or D). Check with
your installer to see if this has been done in your system.
If Step-Arming is programmed:
The assigned key provides a choice of three levels of security.
The selected key can be pressed once, twice, or three times, increasing the level of security with
each press, as follows
Key
First Press
Second Press
Third Press
A, B, C, D
Armed-STAY
Armed NIGHT-STAY
(if programmed)
Armed-AWAY
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16
Keyswitch
Using the Keyswitch
Your system may be equipped with a keyswitch for use when arming and disarming. Red and green lights
on the keyswitch plate indicate the status of your system as follows:
Green Light: Lights when the system is disarmed and ready to be armed (no open zones). If the
system is disarmed and the green light is off, it indicates the system is not ready (one or
more zones are open).
Red Light: Lights or flashes when system is armed in AWAY or STAY mode. See your installer for
the meanings of the lit red light:
Lit Steady = system armed AWAY or
system armed STAY and exit delay has expired
Flashing = system armed STAY and exit delay timer active
Rapid flashing = an alarm has occurred (memory of alarm).
Before arming, close all perimeter doors and windows.
To arm in the AWAY mode:
Turn the key to the right for 1/2 second and release.
Keypads beep twice and the red indicator lights or
flashes.
To arm in the STAY mode:
Turn the key to the right and hold for longer than 1
second, then release. Keypads beep three times and
the red indicator lights or flashes.
To disarm the system:
Turn the key to the right and release. The red light
turns off
17
Disarming and Silencing Alarms
Using the [OFF] key
The OFF key is used to disarm the system, silence alarm and trouble sounds, and clear alarm memories.
IMPORTANT: If you return and the main burglary sounder is on, DO NOT ENTER, but CONTACT
THE POLICE from a nearby safe location.
If you return after an alarm has occurred and the main sounder has shut itself off, the keypad will beep
rapidly upon your entering, indicating that an alarm has occurred during your absence.
LEAVE AT ONCE, and CONTACT THE POLICE from a nearby safe location.
1. + 1 OFF
(Security Code)
The “READY” indicator light will be lit if all zones are
secure, and the keypad will emit a single tone to
confirm that the system is disarmed.
NOTE: If entry delay has started (you’ve opened the
entry door), you do not need to press the OFF key –
simply enter your security code. The system will disarm
in about 15 seconds after the last digit of the code is
entered.
Alpha Display:
DISARMED
READY TO ARM
Fixed-Word Display: READY
2. To Silence a Burglary Alarm and Clear a Memory of Alarm
Enter your security code and press the OFF key to silence the alarm (or warning
tones of a Memory of Alarm).
Note the zone in alarm on the keypad display, and correct the problem (close door,
window, etc.). After correcting the problem, enter the security code plus OFF
sequence again to clear the keypad’s Memory of Alarm display.
3. To Silence a Fire Alarm or Carbon Monoxide Alarm and Clear a Memory of Alarm
Simply press the OFF key to silence the alarm. Then enter the security code plus
OFF sequence twice to clear the keypad's Memory of Alarm display. See the Fire
Alarm System section.
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18
Bypassing Protections Zones
Using the BYPASS Key
Use this key when you want to arm your system with one or more zones intentionally unprotected. The
system must be disarmed first.
Vent Zones: Your system may have certain windows set as “vent” zones, which are automatically
bypassed if left open when arming the system (you do not need to manually bypass them). However, if a
vent zone window is closed after arming, it becomes protected and will cause an alarm if opened again
while the system is armed.
When bypassing zones:
The system must be disarmed before you can bypass zones.
Bypassed zones are unprotected and will not cause an alarm if violated.
The system will not allow fire zones to be bypassed.
Zones are automatically unbypassed when the system is disarmed.
1. + 6 BYPASS + zone number (see below)
(Security Code)
Enter the 2-digit zone number for the zone to be
bypassed. Single digit zone numbers must be preceded
by a zero (e.g. 05, 06).
Repeat the command string for each zone to be
bypassed.
Alpha Display:
DISARMED
HIT FOR FAULTS
Fixed-Word Display:
NOT READY
2. After each command string, the keypad momentarily
displays a "Bypass" message for the zone number.
Arm the system as usual. When armed, the arming
message is displayed with “ZONE BYPASSED.”
To display bypassed zones prior to arming, enter your
security code and press the [6] BYPASS key.
Alpha Display:
DISARMED
BYPASS
READY TO ARM
Fixed-Word Display: BYPASS
Alpha Display:
ARMED: STAY
ZONE BYPASSED
Typical armed display after
bypassing zones.
19
Bypassing Protection Zones (Continued)
Quick Bypass
If programmed, "Quick Bypass" allows you to easily bypass all open (faulted) zones without having to
enter zone numbers individually. This feature is useful if, for example, you routinely leave certain windows
open when arming at night.
1. + 6 BYPASS + [#]
(Security Code)
In a few moments, all open zones will be displayed and
automatically bypassed. Make sure that only those
zones that you wish to leave unprotected are
bypassed, and that there are no other zones
unintentionally left open.
Alpha Display:
DISARMED
HIT FOR FAULTS
Fixed-Word Display: NOT
READY
2. Wait for all bypassed zones to be displayed, then arm
the system as desired.
Ask your installer if "Quick Bypass" is active for your
system, and if so, check here:
Alpha Display:
DISARMED
BYPASS
READY TO ARM
Fixed-Word Display: BYPASS
VISTA-15P/20P/SIA User Guide
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Chime Mode
Using the Chime Mode
CHIME mode alerts you to the opening of a perimeter door or window while the system is disarmed.
When Chime mode is activated:
Three tones sound at the keypad whenever a perimeter door or window is opened.
Entry/Exit zones such as doors and Perimeter zones such as windows will produce a Chime when
faulted.
Interior zones, such as motion detectors, do not produce a tone when they are faulted.
Pressing the READY key (*) will display the open protection points.
Chime mode can be used only while the system is disarmed.
To turn Chime Mode on:
+ 9 CHIME
(Security Code)
The CHIME message will appear.
Alpha Display:
DISARMED CHIME
READY TO ARM
Fixed-Word Display: CHIME
To turn Chime Mode off:
+ 9 CHIME
(Security Code)
The CHIME message will disappear.
Alpha Display:
DISARMED
READY TO ARM
Fixed-Word Display: READY
Using the Voice Chime
Voice keypads have a feature that works in concert with the Chime Mode called Voice Chime. Voice
chime provides a voice status annunciation, chime, and display when any faulted entry/exit or perimeter
zone exists. Ask your installer if this option has been enabled for your system.
To turn Voice Chime Mode on or off: # + 0 + 2 + 4
(normal Chime mode must be on first)
When Voice Chime is on, faulted zones cause a voice status announcement, chime and display. When off, the
sounder still provides chime if normal Chime mode is on.
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21
Date and Time
Viewing the Current Date and Time
The master users can view the system time and date setting on an alpha keypad. Other users can view
the date/time if a function key has been programmed to do so.
+ [#] + [6] [3]
(Master Code)
OR,
Press the function key (A, B, C, or D) for viewing current
date and time, if programmed.
Alpha Display:
DISARMED
READY TO ARM
A typical time/date display is shown.
The display will remain on for about 30 seconds or until a
key is pressed.
TIME/DATE
SAT
12:05AM_05/09/00
“A” “B ” “C” “D”
If one of the above keys has been programmed for the date/time display feature, place a check mark in
the box beneath that key.
Setting the Date and Time
NOTE: All partitions must be disarmed before date/time can be set.
You can set the time and date by doing the following:
1. +[#] + [6] [3]
(Master Code)
Alpha Display:
DISARMED
READY TO ARM
2. Press [] when the time/date is displayed.
A cursor appears under the first digit of the hour.
To move cursor ahead, press [
]. To go back, press [#].
Enter the 2-digit hour setting.
Enter the 2-digit minute setting.
Press [1] for PM or [2] for AM.
Enter the last two digits of the current year.
Enter the 2-digit month setting.
Enter the 2-digit day setting.
3. To save and exit, press [] when cursor is at the last
digit. If you wait and let it timeout, it will not save.
TIME/DATE
SAT
04:04PM 10/17/00
Current time display
TIME/DATE
SAT
04:04P2000/10/17
Time/date editing display
VISTA-15P/20P/SIA User Guide
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Panic Keys
Using Panic Keys
Your system may have been programmed to use special keys to manually activate emergency (panic)
functions as follows:
This Function Sends This Signal* With This Sounding…
Silent Alarm silent alarm no audible alarm; displays, “Press [] to show faults,”
indicating that a silent alarm has been initiated.
Audible Alarm audible alarm a loud, steady alarm at keypad(s) and at any external
sounders that may be connected.
Personal Alarm auxiliary alarm steady alarm sound at keypad(s), but not at external
bells or sirens.
Fire Alarm fire alarm temporal (pulsing) sound at external bells and sirens.
*All panic functions send signals to the Central Monitoring Station, if connected.
To activate a Panic Function:
Press and hold down for at least 2 seconds whichever
lettered key on the keypad has been programmed for
the desired emergency function.
OR
Press both keys of the assigned key pair at the same
time.
Normal Alpha Display:
DISARMED
READY TO ARM
Fixed-Word Display: READY
Typical Panic Alpha Display:
ALARM 96 ZONE 96
Fixed-Word Display: 96 and ALARM
Lettered Panic Keys Panic Key Pairs
See your installer and use the chart provided in the Features Programmed in Your System section to
note the functions that have been programmed for your system.
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Macro Key Programming & Usage
About Macro Keys
The “A”, “B”, “C” or “D” keys can be used to automatically activate a series of commands of up to 16
keystrokes, if programmed for this function. These keystrokes, as a group, are called “macros” and are
stored in the system's memory.
Typical macro functions can include:
- Arming sequences: STAY, NIGHT-STAY, INSTANT, or AWAY
- Bypassing zone(s)
- Activating relay(s) for turning on (or off) lights, fans, etc.
Up to four (VISTA-20P Series) or two (VISTA-15P Series) macros can be assigned – but no more
than one macro to a key.
Macros can be activated only by users with authority levels authorized to perform the macro’s
function.
NOTE: The installer must activate the desired function key (using *57 Function
key Menu Mode) before macros can be assigned.
See the chart at the back of this manual for the key(s) assigned for macros.
1. + [#] + [6] + [6]
(Master Code)
Alpha Display:
DISARMED
READY TO ARM
2. Enter the macro number (1-4 for VISTA-20P Series; 1-2
for VISTA-15P Series) to be programmed at the “Select
Macro?” prompt. Remember, only one macro can be
assigned to each key.
SELECT MACRO
1-4 0
3. If a macro has been previously defined, the keystrokes
are shown on the bottom line of the display; otherwise the
display is blank.
To exit this mode (and keep the existing macro
definition), press any key except the [] key. The system
returns to normal mode.
To define a macro for the selected key, press [] and
continue with the next prompt.
MACRO DISPLAY
Enter the first of the series of desired commands, (do not
include your master code), then press/hold the “D” key for
at least two seconds to complete the first command. This
key terminates each command, and appears as an “F” in
the keypad display.
MACRO PGM
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24
Macro Key Programming and Usage (Continued)
The keypad beeps to acknowledge your input and displays the command you entered
(followed by “F”).
4. Enter the next command, followed by press/holding the “D” key for at least two
seconds. The keypad beeps and displays the keystrokes entered so far.
5. Repeat until all the desired commands (up to 16 characters including the “F”s) have
been entered.
Be sure to check your keystrokes before continuing. If you made a mistake, you must
start over.
6. To exit, press/hold the “D” key for at least two seconds. The display returns to system
status and indicates system is ready.
Example of Macro Programming
Suppose you want to (1) bypass the two upstairs window
zones, then (2) turn on an exterior light, and then (3) arm the
security system in the AWAY mode. The procedures in the
table that follows show you how you would program this
macro:
Typical Macro Alpha Display:
MACRO PGM
602F603F#701F2F
Function
Keystrokes Required
Keypad Display
1. Bypass zones 02 & 03
Press BYPASS [6] key, then 2-digit zone
number 02, then terminator “D”’ then [6],
then 2-digit zone number 03, then
terminator “D”.
6 0 2 F 6 0 3
2. Insert terminator
Press the “D” key for at least 2 seconds.
6 0 2 F 6 0 3 F
3. Turn light on
(device 01)
Press [#] and 7 key for “device ON”, and
[01] key for selecting device 1.
6 0 2 F 6 0 3 F # 7 0 1
4. Insert terminator
Press the “D” key for at least 2 seconds.
6 0 2 F 6 0 3 F # 7 0 1
F
5. Arm system AWAY
Press AWAY [2] key.
6 0 2 F 6 0 3 F # 7 0 1
F2
6. Insert terminator
Press the “D” key for at least 2 seconds.
6 0 2 F 6 0 3 F # 7 0 1 F
2F
7. Exit Macro Mode
Press the “D” key again
Using a Programmed Macro Key
DISARMED
READY TO ARM
1. Press the Macro key programmed for the desired
series of commands for at least 2 seconds. The “Enter
User Code” prompt appears. The prompt remains
displayed for up to 30 seconds.
ENTER USER CODE
2. Enter your 4-digit security code.
The programmed macro sequence begins
automatically after the user code is entered.
VISTA-15P/20P/SIA User Guide
25
Using Device Commands
About Device Commands
Your system may be set up so that it can control certain lights or other devices.
Some devices may be automatically turned on or off by the system.
You may be able to override automatically controlled devices using the commands described
below.
Some devices can be manually turned on or off using the commands described below.
See your installer for a list of devices that may be set up for your system. A list of these devices is
provided at the back of this manual for you to fill out.
To Activate Devices:
+ [#] + [7] + 2-digit device number
(Security Code)
Devices associated with that device number activate.
To Deactivate Devices:
+ [#] + [8] + 2-digit device number
(Security Code)
Devices associated with that device number deactivate.
Alpha Display:
DISARMED
READY TO ARM
Fixed-Word Display: READY
VISTA-15P/20P/SIA User Guide
26
Paging Feature
About Automatic Paging
Your system may be set up to automatically send messages to several pagers (4 pagers for VISTA-20P
Series, 2 pagers for VISTA-15P Series) as certain conditions occur in your system.
The following events can be programmed by your installer to be sent to the pagers: arming and
disarming
†
, alarms, and trouble conditions. († reports when arming/disarming from a keypad using a
security code; auto-arming/disarming, arming with assigned button, and keyswitch arming do not send
pager messages.)
You can also program the system to send an automatic pager message to alert you that someone has
not arrived home (disarmed the system) within a defined period of time (see the Scheduling section for
details on programming a “latch key report”).
Your installer programs the pager phone numbers and reporting events.
The pager message consists of a 7-digit system status code that indicates the type of condition that has
occurred.
An optional, predefined 16-digit character string can precede the 7-digit system status code; these
characters can consist of a PIN no., subscriber account no., or any additional data that you may wish to
have sent to the pager.
The pager display format is as follows:
Optional 16 digits
3-digit Event Code
AAAAAAAAAAAAAAAA – BBB – CCCC
1-digit Partition No. + 3-digit Zone No. or User No.
A =
B =
C =
Optional 16-digits for
Account numbers, PIN
numbers, or any other
data; programmed by
the installer, if
required.
A 3-digit code that
describes the event
that has occurred in
your system (see
for event codes
table below)
A 1-digit Partition number plus a 3-digit Zone or User
number, depending on the type of event that has occurred,
where:
alarms and troubles display zone number
arming/disarming (opens/closes) display user number
The 3-digit Event Codes (BBB) that can be displayed are:
911 =
811 =
101 =
102 =
Alarms.
The 4-digit number
(CCCC) following this
code is the partition no.
and zone no. that
caused the alarm.
Troubles.
The 4-digit number
(CCCC) following this
code is the partition no.
and zone no. that
caused the trouble.
Open
(system disarmed).
The 4-digit number
(CCCC) that follows
this code is the partition
no. and user no. that
disarmed the system.
Close
(system armed).
The 4-digit number
(CCCC) that follows this
code is the partition no.
and user no. that armed
the system.
Examples of typical 7-digit pager displays follow.
Ex. 1. 911– 1004 = Reporting of an alarm (911) caused by a fault on zone 4 on Partition 1 (1004).
Ex. 2. 102– 2005 = Reporting of a closing–system arming (102)– by user 5 in Partition 2 (2005).
VISTA-15P/20P/SIA User Guide
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Paging Feature (Continued)
About Manual Paging
Your system may be set up so you can manually send a message to up to four (VISTA-20P Series) or two
(VISTA-15P Series) pagers.
Your installer programs the paging function key and the pager phone numbers.
Pressing the paging keys sends the message 999– 9999 to the selected pager.
This message could mean “call home”, “call your office”, or any other prearranged meaning.
See the Paging chart at the back of this manual for details of the paging setup for your system.
1. Press and hold the programmed Paging Key for at least
2 seconds (wait for beep), then press the pager number
(1-4)* representing the pager intended to receive the
message.
2. The recipient, on seeing the 999–9999 message, will
understand the prearranged meaning of this signal.
* If no number is pressed, the message is sent to pager 1.
Pagers 1-4 for VISTA-20P Series; 1-2 for VISTA-15P Series.
Alpha Display:
DISARMED
READY TO ARM
Fixed-Word Display: READY
999-9999
Pager Display
Latch Key Paging
You can program a schedule that causes a pager report to be sent if the system is not DISARMED by the
scheduled time (see Scheduling section, event “03”). For example, a working parent might want a
message to be sent to a pager if their child did not arrive home from school and disarm the system by a
certain time.
If programmed, the message that is sent is: 777– 7777 .
VISTA-15P/20P/SIA User Guide
28
Security Codes & Authority Levels
About Security Codes
Your installer assigned a master code that is used to perform all system functions.
In addition, other security codes can be assigned for use by other users (VISTA-20P Series provides 47
additional codes; VISTA-15P Series provides 31 additional codes).
Only the System Master and Partition Master can assign security codes to users.
Users are identified by 2-digit user numbers and are pre-assigned to either partition 1 or partition 2
(VISTA-20P Series).
Only the System Master can change user partitions.
In addition to a security code, each user is assigned various system attributes.
Security codes can be used interchangeably within a partition when performing system functions (a
system armed with one security code can be disarmed by a different security code), except the Guest
and Arm Only codes described below.
Security code programming involves these steps:
1. Choose a user number from the set of users assigned to the partition in which the user will be
operating, and assign a 4-digit security code.
2. Assign an authority level to that user.
3. Assign other attributes as necessary (see attributes on the next page).
NOTE: The factory settings are designed to meet most normal user situations. Therefore, the only step
you usually need to do when adding users is assign a user number (from the partition’s pre-assigned
user numbers) and a security code.
Authority Level Definitions
Authority levels define the system functions a user can/cannot perform.
Level
Title
Explanation
N/A
System Master
(default = 1234)
Reserved for user 02; Can perform all system functions and assign codes in
both partitions; can change its own code as follows:
Master code + [8] + 02 + new master code + new master code again
0
Standard User
Can only perform security functions in assigned partition.
Cannot perform system functions reserved for the master user.
1
Arm Only
Can only arm the system. Cannot disarm or do other functions.
2
Guest
Can arm the system in assigned partitions, but cannot disarm the system
unless the system was armed with this code. This code is typically assigned
to someone (e.g., babysitter or cleaner) who has a need to arm/disarm the
system only at certain times. The user of this code should not use the “Quick
Arming” feature.
3
Duress Code
Intended for use when you are forced to disarm or arm the system under
threat. When used, the system will act normally, but can silently notify the
Central Monitoring Station of your situation, if that service has been
provided.
4
Partition Master
(VISTA-20P Series) Can do everything a standard user can do, and
can assign security codes to users in their partition.
VISTA-15P/20P/SIA User Guide
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Security Codes & Authority Levels (Continued)
How to Assign Security Codes and User Attributes
The following lists the various command strings for adding security codes and attributes.
Refer to the User Setup chart at the back of this manual for factory defaults of user attributes
and to keep a record of user programming.
NOTE: Partition Master codes (VISTA-20P Series only) apply only to those user numbers previously
assigned (by the system master/installer) to the partition master’s partition.
Add a User: System/Partition Master code + [8] + user no. + new user’s security code
(Users 03/33 are preset User 01 = installer User 03 = partition 1 master
to partition programmers, User 02 = master User 33 = partition 2 master
but can be changed.) The Keypad beeps once to confirm that new user was added.
Delete a User: System/Partition Master code + [8] + [user no.] + [#] [0]
The security code and all attributes* set for this user number, including any
associated RF keys, are erased from the system.
(*except assigned partition)
Authority Level: System/Partition Master code + [8] + [user no.] + [#] [1]+ auth. level
Factory Defaults: Authority Levels (see definitions on previous page):
users 04-32/34-49 = 0 0 = standard user 3 = duress
users 03/33 = 4 1 = arm only 4 = partition master (VISTA-20P Series only)
2 = guest
Access Group: System/Partition Master Code + [8] + [user no.] + [#] [2]+ group (1-8)
Factory Defaults:: none You can assign users to a group, then set an access schedule that defines the
times this group of users can operate the system. The system ignores these users
outside the scheduled times.
User’s Partition: System Master Code + [8] + [user no.] + [#] [3] + [0] + partition(s) + [#]
(VISTA-20P only) This command assigns the partitions the user can access. If more
Factory Defaults: than one, enter partition numbers sequentially, then press [#] to end.
Part. 1 = users 03-32 E.g., master code + [8] + [user no.] + [#] [3] + [0] + [1] [2] + [#] gives
Part. 2 = users 33-49 the user access to partitions 1 and 2 and the common partition.
Partition Entries: 1 = partition 1 and common; 3 = common partition only
2 = partition 2 and common
RF Zone Number: Master/Part. Prog. Code + [8] + [user no.] + [#] [4]+ zone no.
(adding a Key Fob) Use this command to assign a wireless button (key fob) to a user for arming/
disarming functions (key fob must be enrolled in system first; see installer).
Factory Defaults:: none Zone number: enter the zone number assigned to a button on the key fob that will
be used for arming/disarming by this user.
Deactivating a key fob: You can deactivate the arming/disarming functions for a
key fob (ex. if lost or stolen) by deleting the associated key fob user. See “Delete
a User” above. Other key fob functions such as panic or device activation (if
programmed) remain active. To fully remove the programming for a key fob, see
your installer.
Pager On/Off: Master/Part. Prog. Code + [8] + [user no.] + [#] [5] + 0 or 1
Factory Defaults: You can program a user so that a message is sent to a pager
users 01-49 = 1 (on) whenever this code is used to arm or disarm the system.
Paging On/Off: 1 = allow paging; 0 = no paging for this user
VISTA-15P/20P/SIA User Guide
30
Accessing Other Partitions (Vista-20P)
About Accessing Partitions (VISTA-20P)
(GOTO Command and Multi-Partition Arming)
Each keypad is assigned a default partition for display purposes, and will show only that partition's
information.
If the user is authorized, a keypad in one partition can be used to perform system functions in the
other partition by using the GOTO command. Refer to the GOTO section.
If the user is authorized, that user can arm other partitions. Refer to the Multi-Partition Arming
section.
The following table shows the relationship of the keypads in each partition when system is armed and
disarmed.
PARTITION 1
PARTITION 2
COMMON ZONE
(LOBBY, etc.)
Arming
State
Keypad
Status
Arming
State
Keypad
Status
Arming
State
Keypad
Status
Condition 1
Disarmed
Partition 1
Only
Disarmed
Partition 2
Only
Disarmed
Common Zone
Only
Condition 2
Disarmed
Partition 1 and
Common Zone
Armed
Partition 2
Only
Disarmed
Common Zone
Only
Condition 3
Armed
Partition 1
Only
Disarmed
Partition 2 and
Common Zone
Disarmed
Common Zone
Only
Condition 4
Armed
Partition 1
Only
Armed
Partition 2
Only
Armed
Common Zone
Only
When both partitions are disarmed, the keypad in each partition displays zone status for its partition
only. The common zone keypad shows the status in that zone only. See Condition 1 above.
When partition 1 is disarmed and partition 2 is armed, the keypad in partition 1 shows the status of
partition 1 and the common zone. Partition 2 will display the status of partition 2 only. See Condition 2
above.
When partition 1 is armed and partition 2 is disarmed, the keypad in partition 1 shows the status of
partition 1 only. Partition 2 will display the status of partition 2 and the common zone. See Condition 3
above.
As long as any one of the two partitions is disarmed, the common zone will always be disarmed.
The common zone will be armed only when both partition 1 and 2 are armed. See Condition 4
above.
VISTA-15P/20P/SIA User Guide
31
Accessing Other Partitions (Continued)
Using the GoTo Command (VISTA-20P)
If the user is authorized, a keypad in one partition can be used to perform system functions in the other
partition by using the GOTO command.
You must use an Alpha keypad to access another partition.
Keypads automatically return to their original partition after 30 seconds with no keypad activity.
1. + [] + partition number (0,1,2,3)
(Security Code; only applies if user has access to other partitions)
0 = return to keypad’s original partition.
1 = partition 1; 2 = partition 2; 3 = common zone
The keypad beeps to confirm the partition change.
Alpha Display:
1 DISARMED
READY TO ARM
Fixed-Word Display: Green LED lit
2. The keypad remains in the new partition until directed
to go to another partition, or until it automatically
returns to the original partition.
The active partition number is displayed in the upper
left portion of screen, if the option is selected.
Alpha Display:
2 DISARMED
READY TO ARM
Fixed-Word Display: Green LED lit
Multi-Partition Arming (VISTA-20P)
Some users can be given Multi-Partition arming ability by being assigned to both partitions when
programming user attributes.
When attempting to arm multi-partitions:
You must use an Alpha keypad.
The system arms only if all partitions are “ready to arm.”
If any partition is “not ready,” the system does not arm at all.
You can use the GOTO command to bypass open zones before arming.
If any partition is already armed when global arming is attempted, that partition remains in its
existing armed state.
+ [0] + arm command (see list below)
(Security Code)
Multi-Partition Arming Commands
2 = arms all partitions AWAY
3 = arms all partitions STAY
33 = arms all partitions NIGHT-STAY
4 = arms all partitions MAXIMUM
7 = arms all partitions INSTANT
1 = disarms all partitions
Alpha Display:
1 DISARMED
READY TO ARM
Fixed-Word Display: Green LED lit
VISTA-15P/20P/SIA User Guide
32
Accessing Other Partitions (Continued)
Common Zone Operation (VISTA-20P)
Ask your installer if a
"common zone" was
assigned. If so, check
this box
Your system may have been set up to use a common zone, which is an
area shared by users of both partitions, such as a foyer or lobby. If so,
please note the following:
The common zone will sound and report alarms only when both
partitions are armed. If only one partition is armed, the system
ignores faults on the common zone.
Either partition may arm its system if the common zone is faulted, but
once armed, the other partition will not be able to arm unless the
common zone is first bypassed or the fault is corrected.
Faults on the common zone are displayed on common partition
keypads, and will also appear on another partition’s keypad when the
alternate partition is armed.
Either partition can clear and restore the common zone after an
alarm.
Entry/exit time for the common zone is the same as for partition 1.
VISTA-15P/20P/SIA User Guide
33
Scheduling
About Scheduling
The system provides end-user schedules (programmable by master/installer only), which can control
various types of events.
Each schedule causes a defined event to start and stop (when appropriate) at a specified time.
Schedules can be set to automatically repeat at various intervals.
Schedules can be set for random starting, if desired.
VISTA-20P Series provides up to 16 user schedules.
VISTA-15P Series provides up to 4 user schedules.
Creating Schedules
Alpha Displays:
1. + [#] + [6] [4]
(Master Code)
1 DISARMED
READY TO ARM
2. Enter a 2-digit schedule number from:
01-16 (VISTA-20P Series) or 01-04 (VISTA-15P Series).
Press [] to continue.
ENTER SCHED NO.
00=QUIT 00
3. Enter the desired 2-digit event number from the list:
00 = clear the scheduled event
01 = turn a programmed output on or off
ENTER EVENT
CLEAR EVENT 00
(see Using Device Commands section for a list of output device numbers used
in your system)
02 = set a user access schedule for one or more users
(see Security Codes section for an explanation of access groups)
03 = send a “latch-key” report to a pager if the system is not disarmed by a specified
time; message sent is “777-7777.”
04 = automatically arm the system in STAY mode at a specified time
†
05 = automatically arm the system in AWAY mode at a specified time
†
06 = automatically disarm the system at a specified time
07 = Display the word “REMINDER” at a specified time (if selected, the keypad beeps
every 30 seconds beginning when the word “REMINDER” is first displayed, and
the display alternates with the normal keypad display about every 4-5 seconds.
To stop the beeps and cancel the display once it starts, press any key).
† Options 04 and 05 automatically bypass open zones when active, which leaves those zones unprotected.
Press [] to continue.
4. For event number “01,” enter the output number
associated with this schedule.
Otherwise, this prompt is skipped.
Press [] to continue to the “Start” prompt.
RELAY NUMBER
00
VISTA-15P/20P/SIA User Guide
34
Scheduling (Continued)
5. For event number “02,” enter the access group number.
Otherwise, this prompt is skipped.
Press [] to continue to the “Start” prompt below.
GROUP NUMBER
X
6. For event numbers “03-07,” enter the partition number
to be armed or disarmed.
0 = arm all; 1 = partition 1; 2 = partition 2;
3 = arm common
Otherwise, this prompt is skipped.
Press [] to continue to the “Start” prompt.
PARTITION
X
7. Enter the event’s start time and days of week.
Hour = 00-12; minute = 00-59
AM = 0; PM = 1
Days = Position the cursor under the desired days
using the [] key to move forward, then press “1” to
select the day.
Press [] to continue.
START
SMTWTF
S
HH:MMAM
1000000
8. If applicable, enter the event’s stop time and days of
week (applies only to event numbers 01, 02, and 03).
Refer to step 7 for available entries.
Press [] to continue.
STOP
SMTWTF
S
HH:MMAM 1000000
9. Enter the desired repeat option.
0 = no repeat
1 = repeat schedule weekly
2 = repeat schedule biweekly (every other week)
3 = repeat schedule every third week
4 = repeat schedule every fourth week
e.g., To make a schedule that happens everyday you
would select all days with a repeat count of 1. To
make a schedule that runs for one week then stops,
select everyday with a repeat count of 0.
REPEAT OPTION
0-4 X
10. For event number 01 (output on/off), select the
randomize option, if desired.
0 = no; 1 = yes
If selected, the schedule times will vary within 60
minutes of the “hour” time. For example, if a schedule
is set to start at 6:15pm, it will do so the first time
6:15pm arrives, but on subsequent days it will start
anytime between 6:00 and 6:59 p.m.
Press [] to continue.
RANDOMIZE
0=NO 1=YES X
VISTA-15P/20P/SIA User Guide
35
Event Logging Procedures
About Event Logging
The system records various events in a history log, which can be viewed by the master user on an Alpha
Display keypad.
The Event Log holds up to 100 (VISTA-20P Series) or 50 (VISTA-15P Series) events.
Events are displayed in chronological order, from most recent to oldest.
When the log is full, the oldest event is replaced by the logging of any new event.
Viewing the Event Log
1. + [#] + [6] + [0]
(Master Code)
Alpha Displays:
DISARMED
READY TO ARM
2. The system displays the most recent event as follows:
event number
type of event, identified by its corresponding code
(refer to the code table that follows)
zone or user number (depending on type of event)
partition in which event occurred
time and date of the event’s occurrence.
3. Pressing [] displays previous events (back in time).
Pressing [#] displays events forward in time.
4. Exit the event log by pressing any key other than [] or
[#].
001 E441 U001 P1
12:34AM 01/02/00
Understanding the Type of Event Displayed
If the event code is preceded by an E (as in the above display), it means that the event is new and
ongoing; if preceded by an R, it means the event has been restored.
Code
Definition
110
Fire Alarm
121
Duress
122
Alarm, 24-hour Silent
123
Alarm, 24-hour Audible
Code
Definition
131
Alarm, Perimeter
132
Alarm, Interior
134
Alarm, Entry/Exit
135
Alarm, Day/Night
VISTA-15P/20P/SIA User Guide
36
Event Logging Procedures (Continued)
Code
Definition
143
Alarm, Expansion Module
145
ECP Module cover tamper
146
Silent Burglary
150
Alarm, 24-Hour Auxiliary/Monitor
zone
162
Carbon Monoxide
301
AC Power
302
Low System Battery/Battery Test
Fail
305
System Reset (Log only)
321
Bell/Siren Trouble
333
Trouble, Expansion Mod.
Supervision
341
Trouble, ECP Cover Tamper
344
RF Receiver Jam
351
Telco Line Fault
353
Long Range Radio Trouble
354
Failure to Communicate
373
Fire Loop Trouble
374
Exit Error Alarm
380
Global Trouble, Trouble
Day/Night
381
RF Supervision Trouble
382
Supervision Auxiliary Wire Zone
383
RF Sensor Tamper
384
RF Sensor Low-battery
393
Clean Me
Code
Definition
401
R401 - Armed AWAY, MAXIMUM
E401 - Disarmed
403
Schedule Arm/Disarm AWAY
406
Cancel by User
407
Remote Arm/Disarm (Downloading)
408
Quick Arm AWAY
409
Keyswitch Arm/Disarm AWAY
441
R441 - Armed STAY/INSTANT,
E441 - Disarmed Quick-Arm
STAY/INSTANT
442
Keyswitch Arm/Disarm STAY
455
Scheduled Arm Fail
459
Recent Closing (SIA panels only)
570
Bypass
601
Manually Triggered Dialer Test
602
Periodic Test
606
AAV to Follow
607
Walk Test Entered/Exited
623
Event Log 80% Full
625
Real-Time Clock was Changed (log
only)
627
Program Mode Entry (log only)
628
Program Mode Exit (log only)
642
Latch Key (log only)
750 -789
Reserved for Configurable Zone
Type report codes (check with
central station when using these
codes)
NOTE: Ask your installer to explain the meaning of any code you do not understand.
VISTA-15P/20P/SIA User Guide
37
Testing the System
About Testing the System
Using the Test mode allows each protection point to be checked for proper operation. Testing should be
conducted weekly to ensure proper operation.
The keypad sounds a single beep about every 30 seconds as a reminder that the system is in the
Test mode.
Alarm messages are not sent to your Central Station while Test mode is on.
1. Disarm the system and close all protected windows,
doors, etc. The READY indicator light should come on if
all zones are intact (i.e., all protected windows, doors,
etc. are closed.
Alpha Displays:
DISARMED
READY TO ARM
2. + 5 TEST then [0] (walk)
(Master Code)
The Dial test (option “1”) is intended for the installer and
should not be used unless directed to do so by your
Security System Representative.
1 = DIAL, 0 = WALK
3. Listen. The external sounder should sound for about 1
second then turn off. If the sounder does not sound, CALL
FOR SERVICE. The “Test in Progress” display appears
only on the keypad that started the test.
TEST IN
PROGRESS
4. Fault zones. Open each protected door and window in turn and listen for three beeps
from the keypad. Identification (zone number or zone description) of each faulted
protection point should appear on the display. The display clears when the door or
window is closed.
5. Walk in front of any interior motion detectors (if used) and listen for three beeps. The
identification of the detector should appear on the display when it is activated. The
display clears when no motion is detected. Note that if wireless motion detectors are
used, there is a 3-minute delay between activations. This conserves battery life.
6. Test all smoke detectors, following the manufacturer's instructions. The identification of
each detector should appear on the display when each is activated.
If a problem is experienced with any protection point (no confirming sounds, no
display), call for service immediately.
When all protection points have been checked and are intact (closed), there should be
no zone identification numbers displayed on the keypad.
7. Exit test mode: + 1 OFF
(Security Code)
If the test mode is inadvertently left active, it automatically turns off after 4 hours. During
the final five minutes, the keypad will emit a double beep every 30 seconds.
VISTA-15P/20P/SIA User Guide
38
Trouble Conditions
"Check" and
"Battery" Displays
The word CHECK on the keypad's display, accompanied by a
"beeping" at the keypad, indicates a trouble condition in the system.
To silence the beeping for these conditions, press any key.
1. A display of "CHECK" and one or more zone numbers
indicates that a problem exists with the displayed zone(s) and
requires your attention. Determine if the zone(s) displayed are
intact and make them so if they are not. If the problem has been
corrected, the display can be cleared if you enter the OFF
sequence (security code plus OFF key) twice. If the display
persists, CALL FOR SERVICE.
Note: A display of CHECK 70 on Alpha Display keypads indicates
that the wiring connection to the external sounder is at fault
(opened or shorted), and you should CALL FOR SERVICE. See
“BELL FAILURE” on next page. A display of CHECK 90 indicates
that RF interference may be impeding the operation of wireless
sensors* in the system. See “Rcvr Jam” on next page.
2. If there are wireless sensors* in your system, the CHECK
condition may also be caused by some change in the environment
that prevents the wireless receiver from receiving messages from a
particular sensor. CALL FOR SERVICE if this occurs.
* Not all systems use wireless sensors.
IF YOU CANNOT CORRECT A "CHECK" DISPLAY, CALL FOR SERVICE.
TYPICAL "CHECK" DISPLAYS
06
CHECK
AC
FIXED-WORD DISPLAY KEYPAD
C H E C K 0 6
B E D R O O M
W I N D O W
ALPHA DISPLAY KEYPAD
VISTA-15P/20P/SIA User Guide
– 39 –
Trouble Conditions (Continued)
Words or letters in parentheses ( ) are those that are displayed on Fixed-Word Display keypads.
Other Trouble
Displays
* Any “beeping” that
accompanies a
trouble display can be
stopped by depress-
ing any key on the
keypad or by entering
an OFF sequence
(code + OFF)
** Not all systems use
wireless sensors.
COMM. FAILURE Indicates that a failure has occurred in
(or FC) the telephone communication portion of
your system. CALL FOR SERVICE.
SYSTEM LO BAT Indicates that a low system battery
(or BAT with no condition exists. Display is
zone No.) accompanied by "beeping"* at the keypad.
If this condition persists for more than one
day (with AC present), CALL FOR
SERVICE.
LO BAT Indicates that there is a low battery
+ zone descriptor condition in the wireless transmitter**
(or BAT with number displayed (00 is RF keypad).
zone No.) Accompanied by a single "beep"
*
(about
once every 30 seconds) at the keypad.
Either replace the battery yourself, or
CALL FOR SERVICE. If the battery is not
replaced within 30 days, a CHECK display
may occur.
RF Jam Wireless part of the system is experiencing
(or CHECK 90) RF interference which may impede
reception from wireless sensors.**
ALARM 1xx
FAULT 1xx
CHECK 1xx
(or 91)
Indicates a communication problem
between the control and a connected
device (e.g., RF receiver, zone expander)
where the “xx” indicates the device
address. CALL FOR SERVICE.
MODEM COMM
(or CC)
Indicates that the control is on-line with the
Central Monitoring Station's remote
computer.
The control will not report system activity
while on-line. Wait a few minutes — the
display should disappear.
BELL FAILURE Indicates that the wiring connection to
(or CHECK 70) the external sounder is at fault (open or shorted).
Accompanied by “beeping” at the keypad. CALL FOR
SERVICE.
VISTA-15P/20P/SIA User Guide
40
Trouble Conditions (Continued)
Other Trouble
Displays
(Continued)
AC LOSS The system is operating on battery power
(or NO AC)
only due to an AC power failure.
If only some lights are out on the
premises, check circuit breakers and fuses
and reset or replace as necessary.
If AC power cannot be restored and a “low
system battery” message appears (see
previous page), CALL FOR SERVICE.
Busy-Standby
(or dI)
If this message remains displayed for more
than 1 minute, system is disabled. CALL
FOR SERVICE.
OPEN CIRCUIT The keypad is not receiving signals from
(or OC) the control. CALL FOR SERVICE.
Long Rng Trbl If part of your system, back-up
(or bF) communication device has failed.
CALL FOR SERVICE.
TELCO FAULT The telephone line has a problem.
(or CHECK 94) CALL FOR SERVICE.
Total Power Failure
If there is no keypad display at all, and the READY indicator is not lit,
operating power (from AC and back-up battery) for the system has been
interrupted and the system is inoperative. CALL FOR SERVICE.
In The Event Of Telephone Operational Problems
In the event of telephone operational problems, disconnect the control from the phone line by removing the plug from the
phone wall jack. We recommend that your installer demonstrate this disconnection on installation of the system. Do not
attempt to disconnect the phone connection inside the control. Doing so will result in the loss of your phone lines. If the
regular phones work correctly after the control has been disconnected from the phone wall jack, the control has a
problem and you should immediately call for service. If upon disconnection of the control, there is still a problem on the
phone line, notify the Telephone Company that they have a problem and request prompt phone repair service. The user
may not under any circumstances attempt any service or repairs to the security system. Repairs must be made only by
authorized service (see the LIMITED WARRANTY statement for information on how to obtain service).
VISTA-15P/20P/SIA User Guide
– 41 –
Maintaining Your System
Taking Care of
Your System
The components of your security system are designed to be as
maintenance-free as possible. However, to make sure that your system
is in reliable working condition, do the following:
1. Test your system weekly.
2. Test your system after any alarm occurs.
Silencing Low
Battery Warning
Tones at the
Keypad
You can silence the keypad’s warning tones by pressing the OFF key, but
the keypad's low battery message display will remain on as a reminder
that you have a low battery condition in one or more of your wireless
sensors. When you replace the weak battery with a fresh one, the sensor
sends a "good battery" signal to the control as soon as the sensor is
activated (opening/closing of door, window, etc.), causing the low battery
display to turn off. If the sensor is not activated, the display will
automatically clear within approximately 1 hour.
Replacing
Batteries in
Wireless Sensors
Wireless sensors
may not have
been used in your
security system
IMPORTANT:
Use only batteries
recommended by
your installer as
replacement.
Each wireless sensor in your system has a 9-volt or 3-volt battery. The
system detects a low battery in wireless sensors, including smoke
detectors, the personal emergency transmitter, and the portable wireless
keypad and displays a low battery message*. (A low battery in a portable
wireless keypad is detected as soon as one of its keys is pressed, and
displayed as 00.). Battery-operated smoke detectors with a low battery
also emit a single "chirp" sound approximately once every 20–30
seconds.
Alkaline batteries provide a minimum of 1 year of operation, and in most
units and applications, provide 2–4 years of service. 3-volt lithium
batteries provide up to 4 or more years of operation. Actual battery life will
depend on the environment in which the sensor is used, the number of
signals that the transmitter in the sensor has had to send, and the specific
type of sensor. Factors such as humidity, high or low temperatures or
large swings in temperature, may all lead to the reduction of actual battery
life in an installation.
* The low battery message comes on as a warning that battery replacement in
indicated sensor(s) is due within 30 days. In the meantime, a sensor causing a
low battery indication is still fully operational.
Routine Care
• Treat the components of your security system as you would any other
electrical equipment. Do not slam sensor-protected doors or windows.
• Keep dust from accumulating on the keypad and all protective sensors,
particularly on motion sensors and smoke detectors.
• The keypad and sensors should be cleaned carefully with a dry soft
cloth. Do not spray water or any other fluid on the units.
VISTA-15P/20P/SIA User Guide
42
Fire Alarm System
THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMS
General
Your fire alarm system (if installed) is on 24 hours a day, for continuous
protection. In the event of an emergency, the strategically located
smoke and heat detectors will sound their alarms and automatically
send signals to your system, triggering a loud, interrupted pulsed
sound* from the Keypad(s) and any external sounders. A FIRE
message will appear at your Keypad and remain on until you silence the
alarm (see below for silencing fire alarms).
* Temporal pulse sounding is produced for Fire alarms, as follows:
3 pulses–pause–3 pulses–pause–3 pulses–pause. . . , repeated.
TYPICAL FIRE EMERGENCY DISPLAYS
F I R E 0 1 M A S T E R
B E D R O O M
01
ALARM
FIRE
AC
ALPHA DISPLAY KEYPAD
FIXED-WORD DISPLAY KEYPAD
Silencing
Fire Alarms and
Clearing Memory
of Alarm
1. You can silence the alarm at any time by pressing the OFF key (the
security code is not needed to silence fire alarms). To clear the
display, enter your code and press the OFF key again (to clear
Memory of Alarm).
2. If the Keypad's FIRE display does not clear after the second OFF
sequence, smoke detectors may still be responding to smoke or heat
producing objects in their vicinity. Investigate, and should this be the
case, eliminate the source of heat or smoke.
3. If this does not remedy the problem, there may still be smoke in the
detector. Clear it by fanning the detector for about 30 seconds.
When the problem has been corrected, clear the display by entering
your code and pressing the OFF key.
Smoke Detector
Reset
Depending on the type of smoke detectors in your system, it may be
necessary to "reset" the smoke detectors after a fire alarm has been
turned off. Check with your installer. This "reset" is accomplished at a
keypad, as follows:
Enter security code ( except “arm only” user), then press the [1] key.
NOTE: During smoke detector reset, “FAULT xx” appears (about six
seconds) and should disappear if the detector is clear.
VISTA-15P/20P/SIA User Guide
– 43 –
Fire Alarm System (Continued)
THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMS
Manually
Initiating
a Fire Alarm
1. Should you become aware of a fire emergency before your smoke or
heat detectors sense the problem, go to your nearest keypad and
manually initiate an alarm by pressing the panic key assigned for FIRE
emergency for 2 seconds (see below). If a key pair has been assigned
for fire, press both keys at the same time. See the Using the Panic
Keys section below for further details.
2. Evacuate all occupants from the premises.
3. If flames and/or smoke are present, leave the premises and notify your
local Fire Department immediately.
4. If no flames or smoke are apparent, investigate the cause of the alarm.
The zone number(s) of the zone(s) in an alarm condition will be
displayed at the keypad.
Using the
Panic Key(s)
Assigned for
FIRE
Emergency
A key or key pair may have been assigned for manually initiating a FIRE
alarm. See the Panic Keys section for key assignments.
For convenience, indicate the key or key pair assigned for fire below.
Individual Keys
A B C
Press the individual key assigned for fire for 2 seconds.
OR Key Pairs
1 OFF
and
READY
(zone 95)
READY
and
#
(zone 99)
3 STAY
and
#
(zone 96)
DISPLAYS FOLLOWING MANUAL INITIATION OF A FIRE ALARM
F I R E 9 5
95
ALARM
FIRE
AC
ALPHA DISPLAY KEYPAD
FIXED-WORD KEYPAD
Carbon
Monoxide
Alarms
If installed, carbon monoxide detectors provide continuous protection. If a
high level of carbon monoxide is detected, an interrupted pulsed alarm
sound occurs at the keypads and the detector(s). Immediately move to a
spot where fresh air is available, preferably outdoors. From a safe area,
call your security service provider for further instructions. To silence the
keypad sounding, press the OFF key. To silence the detector, see its
instructions.
Press both keys of the
key pair assigned for
fire at the same time.
VISTA-15P/20P/SIA User Guide
44
Fire Alarm System (Continued)
THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMS
National Fire Protection Association Recommendations
on Smoke Detectors
With regard to the number and placement of smoke/heat detectors, we subscribe to the
recommendations contained in the National Fire Protection Association's National Fire Alarm
Code (NFPA 72) noted below.
Early warning fire detection is best achieved by the installation of fire detection equipment in all
rooms and areas of the household as follows: A smoke detector installed outside of each
separate sleeping area, in the immediate vicinity of the bedrooms and on each additional story
of the family living unit, including basements and excluding crawl spaces and unfinished attics.
In addition, the NFPA recommends that you install heat or smoke detectors in the living room,
dining room, bedroom(s), kitchen, hallway(s), attic, furnace room, utility and storage rooms,
basements and attached garages.
VISTA-15P/20P/SIA User Guide
– 45 –
Fire Alarm System (Continued)
THIS SECTION APPLIES ONLY TO RESIDENTIAL SYSTEMS
Emergency Evacuation
Establish and regularly practice a plan of escape in the
event of fire. The following steps are recommended by
the National Fire Protection Association:
1. Position your detector or your interior and/or exterior
sounders so that they can be heard by all occupants.
2. Determine two means of escape from each room.
One path of escape should lead to the door that
permits normal exit from the building. The other may
be a window, should your path be impassable.
Station an escape ladder at such windows if there is a
long drop to the ground.
3. Sketch a floor plan of the building. Show windows,
doors, stairs and rooftops that can be used to escape.
Indicate escape routes for each room. Keep these
routes free from obstruction and post copies of the
escape routes in every room.
4. Assure that all bedroom doors are shut while you are
asleep. This will prevent deadly smoke from entering
while you escape.
5. Try the door. If the door is hot, check your alternate
escape route. If the door is cool, open it cautiously.
Be prepared to slam the door if smoke or heat rushes
in.
6. When smoke is present, crawl on the ground. Do not
walk upright, since smoke rises and may overcome
you. Clearer air is near the floor.
7. Escape quickly; don't panic.
8. Establish a common meeting place outdoors, away
from your house, where everyone can meet and then
take steps to contact the authorities and account for
those missing. Choose someone to assure that
nobody returns to the house — many die going back.
VISTA-15P/20P/SIA User Guide
46
Quick Guide to Basic System Functions
FUNCTION
PROCEDURE
COMMENTS
Check Zones
Press READY key.
View faulted zones when system not
ready.
Arm System
Enter code. Press arming key desired:
(AWAY, STAY, NIGHT-STAY, MAXIMUM,
INSTANT)
Arms system in mode selected.
Quick Arm
(if programmed)
Press #. Press arming key desired:
(AWAY, STAY, MAXIMUM, INSTANT)
Arms system in mode selected, quickly
and without use of a code.
Bypass Zone(s)
Enter code. Press BYPASS [6] key.
Enter zone number(s) to be bypassed
(use 2-digit entries).
Bypassed zones are unprotected and
will not cause an alarm if violated.
Quick Bypass
(if programmed)
Enter code. Press BYPASS [6] key + [#].
Bypasses all faulted zones
automatically.
Silence Sounders
Burglary:
Fire or CO:
"Check":
Enter code. Press OFF [1] key.
Press OFF [1] key.
Press any key.
Also disarms system. Memory of alarm
remains until cleared.
Memory of Alarm remains until cleared.
Determine cause.
Disarm System
Enter code. Press OFF [1] key. (OFF need
not be pressed if entry delay or an alarm is
active)
Also silences sounders. Memory of
alarm remains until cleared.
Clear Alarm
Memory
After disarming, enter code again.
Press OFF [1] key again.
Keypad beeps rapidly on entry if alarm
has occurred while absent. Alarm
display will remain upon disarming until
cleared.
Duress (if active
and connected to
Central Station)
Arm or disarm "normally," but use your 4-digit
Duress code to do so.
Performs desired action and sends silent
alarm to Central Station.
Panic Alarms
(as programmed)
Press key [A], [B], or [C] for at least 2
seconds, or key pairs 1 + ; + #, or 3 + #
respectively.
See the Panic Keys section for
emergency functions programmed for
your system. Note: Keys “A”, “B”, and
“C” may have been programmed for
other functions.
Chime Mode
To turn ON or OFF: Enter code. Press
CHIME key.
The keypad will sound if doors or
windows are violated while system is
disarmed and chime mode is ON.
Test Mode
To turn ON: Enter code. Press TEST key,
then [0].
To turn OFF: Enter code. Press OFF key.
Tests alarm sounder and allows sensors
to be tested.
Phone Access
if applicable
Consult Phone Access User's Guide that
accompanies the Phone Module.
Permits system access remotely, via
Touch-tone phone.
VISTA-15P/20P/SIA User Guide
– 47 –
Summary of Audible/Visual Notifications
Fixed-Word Display Keypads
SOUND
CAUSE
DISPLAY
LOUD,
INTERRUPTED
*
Keypad & Ext.
FIRE ALARM or CO ALARM (CO:
keypad/detector only; not external
sounder)
FIRE or ALARM (for CO) is displayed; zone
number of zone in alarm is displayed. If a fire
alarm is manually activated, zone number 95
will be displayed.
LOUD,
CONTINUOUS
*
Keypad & Ext.
BURGLARY/AUDIBLE
EMERGENCY ALARM
ALARM is displayed. Zone number of zone in
alarm is also displayed.
ONE SHORT
BEEP
(not repeated)
Keypad only
a. SYSTEM DISARM
b. SYSTEM ARMING ATTEMPT
WITH AN OPEN ZONE.
c. BYPASS VERIFY
a. READY indicator light comes on.
b. Number of the open protection zone
displayed.
c. Zone numbers of the bypassed protection
zones are displayed (one beep is heard for
each zone displayed). Subsequently,
BYPASS is displayed.
ONE SHORT
BEEP
(about every 30
secs)
Keypad only
a. SYSTEM IS IN TEST MODE
b. LOW BATTERY AT A
TRANSMITTER
c. SYSTEM WILL AUTOARM
WITHIN 10 MINUTES
a. Opened zone numbers will appear.
b. BAT displayed with zone number of
transmitter.
c. No special display.
TWO SHORT
BEEPS
Keypad only
ARM AWAY or MAXIMUM
AWAY is displayed. Red ARMED indicator is lit.
THREE SHORT
BEEPS
Keypad only
a. ARM STAY, NIGHT-STAY,
INSTANT
b. ZONE OPENED WITH SYSTEM
IN CHIME MODE.
a. STAY or INSTANT is displayed. Red
ARMED indicator is lit.
b. CHIME displayed; zone number of open
protection zone will be displayed if the [ ]
key is pressed.
RAPID BEEPING
Keypad only
a. TROUBLE
b. MEMORY OF ALARM
c. SYSTEM LOW BATTERY
d. EXT. SOUNDER WIRING FAIL
e. LAST 10 SEC of EXIT DELAY
a. CHECK displayed. Zone number of
troubled protection zone is displayed.
b. FIRE or ALARM is displayed; zone number
of zone in alarm is displayed
c. BAT displayed with no zone ID number.
d. CHECK 70 is displayed.
e. No special display.
SLOW BEEPING
Keypad only
a. EXIT DELAY WARNING
b. ENTRY DELAY WARNING
a. AWAY is displayed.
b. Exceeding the entry delay time without
disarming causes alarm.
*
If a bell is used as external sounder, fire alarm is pulsed ring; burglary/audible emergency is steady ring.
VISTA-15P/20P/SIA User Guide
48
Summary of Audible/Visual Notifications (Continued)
Alpha Display Keypads
SOUND
CAUSE
DISPLAY
LOUD,
INTERRUPTED*
Keypad & Ext.
FIRE ALARM or CO ALARM (CO:
keypad/detector only; not external
sounder)
FIRE or ALARM (for CO) is displayed; descriptor
of zone in alarm is displayed. If a fire alarm is
manually activated, zone number 95 will be
displayed.
LOUD,
CONTINUOUS*
Keypad & Ext.
BURGLARY/AUDIBLE
EMERGENCY ALARM.
ALARM is displayed. If programmed, descriptor
of zone in alarm is also displayed
ONE SHORT
BEEP
(not repeated)
Keypad only
a. SYSTEM DISARM.
b. SYSTEM ARMING ATTEMPT WITH
AN OPEN ZONE.
c. BYPASS VERIFY.
a. DISARMED/READY TO ARM is displayed.
b. Number and descriptor of open protection zone
is displayed.
c. Numbers and descriptors of the bypassed zones
are displayed (One beep occurs for each zone
displayed). Then, the following displays:
DISARMED BYPASS /Ready to Arm.
ONE SHORT
BEEP
(about every 30
seconds)
Keypad only
a. SYSTEM IS IN TEST MODE.
b, LOW BATTERY AT A
TRANSMITTER.
c. SYSTEM WILL AUTOARM
WITHIN 10 MINUTES
a. Opened Zone identifications will appear.
b. LO BAT displayed with description of
transmitter.
c. No special display.
TWO SHORT
BEEPS
Keypad only
ARM AWAY or MAXIMUM.
ARMED AWAY or MAXIMUM displayed. Red
ARMED indicator lit.
THREE SHORT
BEEPS
Keypad only
a. ARM STAY, NIGHT-STAY, OR
INSTANT.
b. ZONE OPENED WHILE
SYSTEM IS DISARMED. IS IN CHIME MODE.
a. ARMED STAY or ARMED INSTANT displayed.
Red ARMED indicator lit.
b. CHIME displayed, descriptor of open protection
zone will be displayed if the [ ] key is pressed.
RAPID BEEPING
Keypad only
a. TROUBLE.
b. MEMORY OF ALARM.
c. SYSTEM LOW BATTERY.
d. EXT. SOUNDER WIRE FAIL.
e. LAST 10 SEC of EXIT DELAY
a. CHECK displayed. Descriptor of troubled
protection zone is displayed.
b. FIRE or ALARM is displayed; descriptor of
zone in alarm is displayed.
c. SYSTEM LO BAT displayed.
d. BELL FAILURE is displayed.
e. No special display.
SLOW BEEPING
Keypad only
a. EXIT DELAY WARNING (if
programmed).
b. ENTRY DELAY WARNING.
a. ARMED AWAY or MAXIMUM is displayed
along with You May Exit Now.
b. DISARM SYSTEM OR ALARM WILL OCCUR
is displayed. Exceeding the delay time
without disarming causes an alarm.
* If a bell is used as external sounder, fire alarm is pulsed ring; burglary/audible emergency is steady ring.
VISTA-15P/20P/SIA User Guide
– 49 –
Regulatory Statements and Warnings
FEDERAL COMMUNICATIONS COMMISSION STATEMENTS
The user shall not make any changes or modifications to the equipment unless authorized by the Installation Instructions or User's Manual.
Unauthorized changes or modifications could void the user's authority to operate the equipment.
CLASS B DIGITAL DEVICE STATEMENT
This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires the following statement for
your information:
This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the
manufacturer's instructions, may cause interference to radio and television reception. It has been type tested and found to comply with the
limits for a Class B computing device in accordance with the specifications in Part 15 of FCC Rules, which are designed to provide
reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• If using an indoor antenna, have a quality outdoor antenna installed.
• Reorient the receiving antenna until interference is reduced or eliminated.
• Move the radio or television receiver away from the receiver/control.
• Move the antenna leads away from any wire runs to the receiver/control.
• Plug the receiver/control into a different outlet so that it and the radio or television receiver are on different branch circuits.
• Consult the dealer or an experienced radio/TV technician for help.
INDUSTRY CANADA CLASS B STATEMENT
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
FCC / IC STATEMENT
This device complies with Part 15 of the FCC Rules, and RSS210 of Industry Canada. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that
may cause undesired operation.
Cet appareil est conforme à la partie 15 des règles de la FCC & de RSS 210 des Industries Canada. Son fonctionnement est soumis aux
conditions suivantes: (1) Cet appareil ne doit pas causer d' interférences nuisibles. (2) Cet appareil doit accepter toute interférence reçue y
compris les interférences causant une réception indésirable.
TELEPHONE/MODEM INTERFACE
FCC Part 68
This equipment complies with Part 68 of the FCC rules. On the front cover of this equipment is a label that contains the FCC
registration number and Ringer Equivalence Number (REN). You must provide this information to the telephone company when
requested.
This equipment uses the following USOC jack: RJ31X
This equipment may not be used on telephone-company-provided coin service. Connection to party lines is subject to state tariffs.
This equipment is hearing-aid compatible.
Industry Canada
NOTICE: The Industry Canada Label identifies certified equipment. This certification means that the equipment meets
telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment
Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction
VISTA-15P/20P/SIA User Guide
50
Regulatory Statements (Continued)
Industry Canada (continued)
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications
company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance
with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the
user to this equipment, or equipment malfunctions, may give the telecommunications company to request the user to disconnect the
equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and
internal metallic water pipe system, if present, are connected together, This precaution may be particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves but should contact appropriate electric inspection authority, or
electrician, as appropriate.
Ringer Equivalence Number Notice:
The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals
allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to
the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.
Industrie Canada
AVIS: l’étiquette d’Industrie Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conforme aux
normes de protection, d’exploitation et de sécurité des réseaux de télécommunications, comme le prescrivent les
documents concernant les exigences techniques relatives au matériel terminal. Le Ministère n’assure toutefois pas que le
matériel fonctionnera à la satisfaction de l’utilisateur.
Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le raccorder aux installations de l’enterprise locale
de télécommunication. Le matériel doit également être installé en suivant une méthode acceptée da raccordement.
L’abonné ne doit pas oublier qu’il est possible que la conformité aux conditions énoncées ci-dessus n’empêche pas la
dégradation du service dans certaines situations.
Les réparations de matériel nomologué doivent être coordonnées par un représentant désigné par le fournisseur.
L’entreprise de télécommunications peut demander à l’utilisateur da débrancher un appareil à la suite de réparations ou de
modifications effectuées par l’utilisateur ou à cause de mauvais fonctionnement.
Pour sa propre protection, l’utilisateur doit s’assurer que tous les fils de mise à la terre de la source d’energie électrique, de
lignes téléphoniques et des canalisations d’eau métalliques, s’il y en a, sont raccordés ensemble. Cette précaution est
particulièrement importante dans les régions rurales.
Avertissement : L’utilisateur ne doit pas tenter de faire ces raccordements lui-même; il doit avoir racours à un service
d’inspection des installations électriques, ou à un électricien, selon le cas.
AVIS : L’indice d’équivalence de la sonnerie (IES) assigné à chaque dispositif terminal indique le nombre maximal de
terminaux qui peuvent être raccordés à une interface. La terminaison d’une interface téléphonique peut consister en une
combinaison de quelques dispositifs, à la seule condition que la somme d’indices d’équivalence de la sonnerie de tous les
dispositifs n’excède pas 5.
VISTA-15P/20P/SIA User Guide
– 51 –
System Features Log
Features
Comments
Exit Delay
Part. 1: Part. 2
*
:
Entry Delay 1
Part. 1: Part. 2
*
:
Entry Delay 2
Part. 1: Part. 2
*
:
NIGHT-STAY Zones
Zones:
Quick Arm
yes no
Quick Bypass
yes no
Automatic Paging
yes no users:
Keyswitch Arming
(circle type of LED lighting)
Arm AWAY: steady flash
Arm STAY: steady flash
Function Keys
A
B
C
D
Comments
Single-Button Arming
Step Arming
Paging (see Paging chart)
Time/Date Display
Macro Key 1
Macro Key 2
Macro Key 3
*
Macro Key 4
*
Emergency Key**: Personal
Emergency Key**: Silent Alarm
Emergency Key**: Audible Alarm
Emergency Key**: Fire
Device Activation
Device:
*
Features marked with this single asterisk apply to the VISTA-20P Series only.
** Emergency Keys: A = [1] / [] B = [] / [#] C = [3] / [#]
VISTA-15P/20P/SIA User Guide
52
System Features Log (Continued)
User Setup
The following chart will help keep track of system users. Copies should be distributed to the partition
†
1 and
partition
†
2 (if applicable) masters for their records.
To program a user attribute:
Enter system/partition* master code + [8] + user no. + “#” command listed in column heading.
User
No.
User
Name
User’s Part(s).
†
(system master only)
[#] [3] + part(s) + [#]
Security
Code
enter new code
Auth.
Level
[#] [1] + level
Access
Group
[#] [2] + group
RF Zone
Number
[#] [4] + zone no.
Pager
on/off
[#] [5] + 0/1
01
installer
(all)
installer
(1)
02
system master
(all)
master
(1)
03
partition 1 master
(1)
(4)
(1)
04
(1)
(0)
(1)
05
(1)
(0)
(1)
06
(1)
(0)
(1)
07
(1)
(0)
(1)
08
(1)
(0)
(1)
09
(1)
(0)
(1)
10
(1)
(0)
(1)
11
(1)
(0)
(1)
12
(1)
(0)
(1)
13
(1)
(0)
(1)
14
(1)
(0)
(1)
15
(1)
(0)
(1)
16
(1)
(0)
(1)
17
(1)
(0)
(1)
18
(1)
(0)
(1)
19
(1)
(0)
(1)
20
(1)
(0)
(1)
21
(1)
(0)
(1)
22
(1)
(0)
(1)
23
(1)
(0)
(1)
24
(1)
(0)
(1)
25
(1)
(0)
(1)
26
(1)
(0)
(1)
27
(1)
(0)
(1)
28
(1)
(0)
(1)
29
(1)
(0)
(1)
30
(1)
(0)
(1)
31
(1)
(0)
(1)
32
(1)
(0)
(1)
* Partitions apply to the VISTA-20P Series only.
VISTA-15P/20P/SIA User Guide
– 53 –
System Features Log (Continued)
User Setup (cont’d)
Enter system/partition master code + [8] + user no. + “#” command listed in column heading.
User
No.
*
User
Name
User’s Part(s).
(system master only)
[#] [3] + part(s) + [#]
Security
Code
enter new code
Auth.
Level
[#] [1] + level
Access
Group
[#] [2] + group
RF Zone
Number
[#] [4] + zone no.
Pager
on/off
[#] [5] + 0/1
33
partition 2 master
(2)
(4)
(1)
34
(2)
(0)
(1)
35
(2)
(0)
(1)
36
(2)
(0)
(1)
37
(2)
(0)
(1)
38
(2)
(0)
(1)
39
(2)
(0)
(1)
40
(2)
(0)
(1)
41
(2)
(0)
(1)
42
(2)
(0)
(1)
43
(2)
(0)
(1)
44
(2)
(0)
(1)
45
(2)
(0)
(1)
46
(2)
(0)
(1)
47
(2)
(0)
(1)
48
(2)
(0)
(1)
49
(2)
(0)
(1)
Authority Levels: 0 = standard user Partitions: 0 = clears partition 1 and partition 2 defaults
1 = arm only 1 = partition 1 and common
2 = guest 2 = partition 2 and common
3 = duress 3 = common partition only
4 = partition master Paging: 0 = no paging; 1 = allow paging
* Users 34-49 apply to VISTA-20P Series only; user 33 is partition 2 master for VISTA-20P Series, and the last user for VISTA-15P Series.
Paging Setup
Pager
Pager Phone Number\
Prefix Characters
Automatically Reports Upon…
Sched.
Func. Key
open/close
alarm/trouble
zone list
p1
p2
p1
p2
p1
p2
1
2
3
**
4
**
** Pagers 3 and 4 and partitions apply to VISTA-20P Series only.
VISTA-15P/20P/SIA User Guide
54
System Features Log (Continued)
Schedules*: master code + [#] + [6] [4]
No. Event Device No. Group No. Partition
**
Start Stop Repeat Random
(see list below) for “01” events: for “02” events: for “04-06” events: Time/ Time/ (1-4) (yes/no)
(see device list below) enter 1-8 enter 1, 2, or 3 Day Day
01
02
03
04
05
*
06
*
07
*
08
*
09
*
10
*
11
*
12
*
13
*
14
*
15
*
16
*
Events: 00 = clear event 03 = latch key report 06 = auto disarm 01 = device on/off
04 = forced STAY arm 07 = display “reminder”
02 = user access 05 = forced AWAY arm
Repeat Options: 0 = none; 1 = repeat weekly; 2 = repeat every other week; 3 = repeat every third week; 4 = repeat every fourth week
*
VISTA-20P Series can use schedules 01-16; VISTA-15P Series can only use schedules 01-04.)
** Partitions apply to the VISTA-20P Series only.
List of Output Devices
Device**
Description
Schedule No.
Function Key
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
(** VISTA-20P Series can use devices 01-16; VISTA-15P Series can only use devices 01-08; both can use trigger devices 17/18.)
VISTA-15P/20P/SIA User Guide
– 55 –
OWNER’S INSURANCE PREMIUM CREDIT REQUEST
This form should be completed and forwarded to your homeowner’s insurance carrier for possible premium credit.
A. GENERAL INFORMATION:
Insured’s Name and Address:
Insurance Company: Policy No.:
VISTA-20P / VISTA-15P Other _______________________________________________
(circle the appropriate model number)
Type of Alarm: Burglary Fire Both
Installed by: Serviced by:
Name Name
Address Address
B. NOTIFIES (Insert B = Burglary, F = Fire)
Local Sounding Device Police Dept. Fire Dept.
Central Station Name:
Address:
Phone:
C. POWERED BY: A.C. With Rechargeable Power Supply
D. TESTING: Quarterly Monthly Weekly Other
continued on other side
VISTA-15P/20P/SIA User Guide
56
OWNER’S INSURANCE PREMIUM CREDIT REQUEST (cont.)
E. SMOKE DETECTOR LOCATIONS
Furnace Room Kitchen Bedrooms Attic
Basement Living Room Dining Room Hall
F. BURGLARY DETECTING DEVICE LOCATIONS:
Front Door Basement Door Rear Door All Exterior Doors
1
st
Floor Windows All windows Interior locations
All Accessible Openings, Including Skylights, Air Conditioners and Vents
G. ADDITIONAL PERTINENT INFORMATION:
Signature: Date:
VISTA-15P/20P/SIA User Guide
– 57 –
SERVICING INFORMATION
Your local authorized service representative is the person best qualified to service your alarm system.
Arranging some kind of regular service program with him is advisable.
Your local service representative is:
Name:
Address:
Phone:
VISTA-15P/20P/SIA User Guide
58
- NOTES -
VISTA-15P/20P/SIA User Guide
– 59 –
Limitations of this System
WARNING! THE LIMITATIONS OF THIS ALARM SYSTEM
While this system is an advanced design security system, it does not offer guaranteed protection against burglary
or other emergency. Any alarm system, whether commercial or residential, is subject to compromise or failure to
warn for a variety of reasons. For example:
• Intruders may gain access through unprotected openings or have the technical sophistication to bypass an
alarm sensor or disconnect an alarm warning device.
• Intrusion detectors (e.g. passive infrared detectors), smoke detectors, and many other sensing devices will
not work without power. Battery operated devices will not work without batteries, with dead batteries, or if the
batteries are not put in properly. Devices powered solely by AC will not work if their AC power supply is cut off
for any reason, however briefly.
• Signals sent by wireless transmitters may be blocked or reflected by metal before they reach the alarm
receiver. Even if the signal path has been recently checked during a weekly test, blockage can occur if a
metal object is moved into the path.
• A user may not be able to reach a panic or emergency button quickly enough.
• While smoke detectors have played a key role in reducing residential fire deaths in the United States, they
may not activate or provide early warning for a variety of reasons in as many as 35% of all fires, according to
data published by the Federal Emergency Management Agency. Some of the reasons smoke detectors used
in conjunction with this System may not work are as follows. Smoke detectors may have been improperly
installed and positioned. Smoke detectors may not sense fires that start where smoke cannot reach the
detectors, such as in chimneys, in walls, or roofs, or on the other side of closed doors. Smoke detectors also
may not sense a fire on another level of a residence or building. A second floor detector, for example, may not
sense a first floor or basement fire. Moreover, smoke detectors have sensing limitations. No smoke detector
can sense every kind of fire every time. In general, detectors may not always warn about fires caused by
carelessness and safety hazards like smoking in bed, violent explosions, escaping gas, improper storage of
flammable materials, overloaded electrical circuits, children playing with matches, or arson. Depending upon
the nature of the fire and/or the locations of the smoke detectors, the detector, even if it operates as
anticipated, may not provide sufficient warning to allow all occupants to escape in time to prevent injury or
death.
• Passive Infrared Motion Detectors can only detect intrusion within the designed ranges as diagrammed in
their installation manual. Passive Infrared Detectors do not provide volumetric area protection. They do create
multiple beams of protection, and intrusion can only be detected in unobstructed areas covered by those
beams. They cannot detect motion or intrusion that takes place behind walls, ceilings, floors, closed doors,
glass partitions, glass doors, or windows.
Mechanical tampering, masking, painting or spraying of any material on the mirrors, windows or any part of
the optical system can reduce their detection ability. Passive Infrared Detectors sense changes in
temperature; however, as the ambient temperature of protected area approaches the temperature range of
90° to 105°F, the detection performance can decrease.
• Alarm warning devices such as sirens, bells or horns may not alert people or wake up sleepers if they are
located on the other side of closed or partly open doors. If warning devices sound on a different level of the
residence from the bedrooms, then they are less likely to waken or alert people inside the bedrooms. Even
persons who are awake may not hear the warning if the alarm is muffled from a stereo, radio, air conditioner
or other appliance, or by passing traffic. Finally, alarm warning devices, however loud, may not warn hearing-
impaired people or waken deep sleepers.
• Telephone lines needed to transmit alarm signals from a premises to a central monitoring station may be out
of service or temporarily out of service. Telephone lines are also subject to compromise by sophisticated
intruders.
• Even if the system responds to the emergency as intended, however, occupants may have insufficient time to
protect themselves from the emergency situation. In the case of a monitored alarm system, authorities may
not respond appropriately.
• This equipment, like other electrical devices, is subject to component failure. Even though this equipment is
designed to last as long as 10 years, the electronic components could fail at any time.
The most common cause of an alarm system not functioning when an intrusion or fire occurs is inadequate
maintenance. This alarm system should be tested weekly to make sure all sensors and transmitters are working
properly.
Installing an alarm system may make one eligible for lower insurance rates, but an alarm system is not a
substitute for insurance. Homeowners, property owners and renters should continue to act prudently in protecting
themselves and continue to insure their lives and property.
We continue to develop new and improved protection devices. Users of alarm systems owe it to themselves and
their loved ones to learn about these developments.
VISTA-15P/20P/SIA User Guide
TWO YEAR LIMITED WARRANTY
Resideo Technologies Inc., is the company behind and the manufacturer of this product (“Seller”), 2 Corporate Center Drive, Melville, New
York 11747 warrants its products to be free from defects in materials and workmanship under normal use and service, normal wear and tear
excepted, for 24 months from the manufacture date code; provided, however, that in the event the Buyer presents a proper invoice relating to
the purchased product and such invoice bears a date later than the manufacture date, then Seller may at its discretion, reflect the warranty
period as commencing at invoice date. Except as required by law, this Limited Warranty is only made to Buyer and may not be transferred to
any third party. During the applicable warranty period, Seller will repair or replace, at its sole option and as the exclusive remedy hereunder,
free of charge, any defective products.
Seller shall have no obligation under this Limited Warranty or otherwise if the product:
(i) is improperly installed, applied or maintained;
(ii) installed outside of stated operating parameters, altered or improperly serviced or repaired by anyone other than the
Seller/Seller’s Authorized Service/Repair Center;
(iii) damage is caused by outside natural occurrences, such as lightning, power surges, fire, floods, acts of nature, or the like; or
(iv) defects result from unauthorized modification, misuse, vandalism, alterations of serial numbers, other causes unrelated to
defective materials or workmanship, or failures related to batteries of any type used in connection with the products sold
hereunder.
Exceptions to Warranty with Respect to Honeywell Home Products listed below:
Hardwire Contacts and PIRs – Seller warrants parts for hardwire contacts and PIRs in accordance with the terms of the above limited warranty
for a period of five (5) years from the manufacture date code.
EXCLUSION OF WARRANTIES, LIMITATION OF LIABILITY
THERE ARE NO WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR
PURPOSE OR OTHERWISE, WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. TO THE FULLEST EXTENT
PERMITTED BY LAW, IN NO CASE SHALL SELLER BE LIABLE TO ANYONE FOR ANY (i) CONSEQUENTIAL, INCIDENTAL, INDIRECT,
SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING IN ANY WAY TO THE PRODUCT AND/OR FOR BREACH OF THIS
OR ANY OTHER WARRANTY OR CONDITION, EXPRESS OR IMPLIED, OR UPON ANY OTHER BASIS OF LIABILITY WHATSOEVER,
EVEN IF THE LOSS OR DAMAGE IS CAUSED BY SELLER’S OWN NEGLIGENCE OR FAULT AND EVEN IF SELLER HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES. Any product description (whether in writing or made orally by Seller or
Seller’s agents), specifications, samples, models, bulletin, drawings, diagrams, engineering sheets or similar materials used in connection with
the Buyer’s order are for the sole purpose of identifying the Seller’s products and shall not be construed as an express warranty or condition.
Any suggestions by Seller or Seller’s agents regarding use, applications, or suitability of the products shall not be construed as an express
warranty or condition unless confirmed to be such in writing by Seller. Seller does not represent that the products it sells may not be
compromised or circumvented; that the products will prevent any personal injury or property loss by burglary, robbery, fire or otherwise, or that
the products will in all cases provide adequate warning or protection. Buyer understands that a properly installed and maintained alarm may
only reduce the risk of a burglary, robbery or fire without warning, but it is not insurance or a guarantee that such will not occur or will not
cause or lead to personal injury or property loss. CONSEQUENTLY, SELLER SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY,
PROPERTY DAMAGE OR OTHER LOSS BASED ON ANY CLAIM AT ALL INCLUDING A CLAIM THE PRODUCT FAILED TO GIVE
WARNING. However, if Seller is held liable whether directly or indirectly for any loss or damage with respect to the products it sells, regardless
of cause or origin, its maximum liability shall not in any case exceed the purchase price of the product, which shall be fixed as liquidated
damages and not as a penalty, and shall be the complete and exclusive remedy against the Seller. Should your product become defective
during the warranty, please contact your installer to facilitate repair or replacement with Seller pursuant to the terms hereof. Seller reserves the
right to replace any defective product under warranty with new, refurbished, or remanufactured product.
The product should not be disposed of with other household waste. Check for the nearest authorized collection
centers or authorized recyclers. The correct disposal of end-of-life equipment will help prevent potential negative
consequences for the environment and human health.
2 Corporate Center Drive, Suite 100
P.O. Box 9040, Melville, NY 11747
Copyright © 2019 Resideo Technologies, Inc.
www.resideo.com
ÊK5309-1V7CŠ
K5309-1V7 3/15 Rev B
The Honeywell Home Trademark is used under
License from Honeywell International Inc.
