Cainsaw Q&A
Common Questions of
Mini Chainsaw
The chain is difficult to adjust and install
Our product comes with two chains, one of which is already installed. If you
need to replace the spare chain, please note the chain mounting direction.
You need to fit the chain into the guide plate in the correct gear direction,
then attach the guide plate and chain to the chainsaw, and use a screw-
driver to tighten it until it doesn't loosen.
Q1
A1
Battery installation/removal proble
Simply insert the battery into the bottom of the saw. The same goes for disas-
sembly. Press the red button on the battery and pull it out from the bottom
Note: Girls have smaller hands than boys, so girls can turn the saw around
and remove the battery by holding down the red button with the index finger
of one hand and pushing it out with the other hand. (See the video on the
details page -Remove the Battery Easily)
Q2
A2
The chainsaw heats up after long use
Our chainsaws are equipped with safety features for overheating/explosion
protection. The saw may become hot if used for a long time. At this point you
can stop using it and rest it for 20-30mins.
The chainsaw will also activate the safety protection function, which will
automatically stop working when the saw is sensed to be hot, preventing any
personal safety problems.
Q3
A3
Chainsaws tend to shake when in use
If you feel the saw swinging from side to side during use, you can try using it
by placing the body of the saw next to the object being cut, so that the saw
has a support point and does not sway. This can not only solve the problem
of jiggling chainsaw, but also improve the cutting efficiency to some extent.
The chainsaw did not turn on properly
Our products travel for long periods of time, which can drain battery power
When you use the product for the first time, please fully charge it before use,
so as not to affect your use experience due to the consumption of battery
power during long-distance transportation.
Q4
Q5
A5
A4
The chain is difficult to adjust and install
Our product comes with two chains, one of which is already installed. If you
need to replace the spare chain, please note the chain mounting direction.
You need to fit the chain into the guide plate in the correct gear direction,
then attach the guide plate and chain to the chainsaw, and use a screwdriver
to tighten it until it doesn't loosen.
Battery installation/removal problem
Simply insert the battery into the bottom of the saw. The same goes for disas-
sembly. Press the red button on the battery and pull it out from the bottom
Note: Girls have smaller hands than boys, so girls can turn the saw around
and remove the battery by holding down the red button with the index finger of
one hand and pushing it out with the other hand. (See the video on the details
page -Remove the Battery Easily)
The chainsaw heats up after long use
Our chainsaws are equipped with safety features for overheating/explosion
protection. The saw may become hot if used for a long time. At this point you
can stop using it and rest it for 20-30mins.
The chainsaw will also activate the safety protection function, which will auto-
matically stop working when the saw is sensed to be hot, preventing any
personal safety problems.
Chainsaws tend to shake when in use
If you feel the saw swinging from side to side during use, you can try using it
by placing the body of the saw next to the object being cut, so that the saw
has a support point and does not sway. This can not only solve the problem of
jiggling chainsaw, but also improve the cutting efficiency to some extent.
The chainsaw did not turn on properly
Our products travel for long periods of time, which can drain battery power.
When you use the product for the first time, please fully charge it before use,
so as not to affect your use experience due to the consumption of battery
power during long-distance transportation.
