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18
Service technicians only: If you require assistance or have questions after performing the above troubleshooting, call: 1-800-649-0372.
• Unplug auxiliary controls
• Uplug unit
• Wa it 1 minute
• Plug unit back
• Wait 30 seconds – Unit performs boong sequence: LED lights up, you
hear the relays, you see the dampers move
• Once boong sequence is over (aer 30 sec.), try operang the unitusing
the integrated push-buon.
When hing the integrated push -buon mul ple mes , does t he LE D go
from OFF to AMBER to GREEN and back to OFF?
Is the power outlet
energized?
No
Refer to an
electrician
Unit does not work
Yes
Yes
Replace the
oponalwall
control
No
.
Integrated control
LED is OFF
Integrated control
LED is AMBER and
flashing
• Unplug auxiliary controls
• Uplug unit
• Wait 1 minute
• Plug unit back
• Wait 30 seconds – Unit performs boong sequence: LED
lights up, you hear the relays, you s ee the dampers move
Once the boong sequence is over(30 sec), does the integrated
controlLEDstayRED,andturnAMBERaer 7-8minutes?
Yes
Change the damper
system
No
Use a voltmeter.
Is there 24 VAC
between J8-1 and
J8-2 on the
transformer (orange
wires on the
transformer)?
No
Yes
Change the
electronic board
Change the
transformer
Blower does not
work
Is the jumpe r
present on J11?
No
Call customer
service
Yes
Using a mulmeter, verify that the ohm values on
the motor connec tor are a s foll ows:
For BLUE and BLACK wires: ± 68 ohms
For BLUE and BROWN wires: ± 58 ohms
For BROWN and BLACK wires : ± 126 ohms
Areallthevalueswhattheyshouldbe?
Yes
Replace the
electronic board.
No
Replace the motor
Yes
No
Shut the door and
verify that the
magnet switch is
properly placed.
Is the door shut and
magnet properly
posionned?
VM0010A
Isthefuseonthe
electronic board
blown?
Yes
No
Use a voltmeter.
Is there 120 V at
J10?
No
Power cord is
defecve. Call
technical support.
Yes
Use a voltmeter.
Is there 120 V
between J9-4 and
J9-1?
NoYes
Replace the
electronic board.
Use a voltmeter.
Is there 9.5V
between J8-4 and
J8-5?
No
Replace the
transformer.
Yes
Call technical
support.
Disconnue using
the unit and contact
technical support.