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3, How to receive the messages on the watch?
If you have allowed all permissions when installing the app, please open the app FitCloudPro
» Device » Push Notifications » Turn on the app you want to receive notifications.
If you did not allowed all permissions when installing the app, please uninstall and reinstall
the app, and allow all permissions. Then repeat the above steps.
4, What should I do if the sleep function doesn’t work?
(1) It may be that your wrist moves more during sleep, and the sensor judges that it is not sleep,
resulting in no sleep information being recorded. It is recommended that you wear the watch on
your non-dominant hand while you sleep. (For example, if you are right-handed, please wear the
watch on your left hand)
(2) The sleep function only records sleep data at night.
(3) When wearing the device, make sure that the front of the device is facing up. Wear it on the
back of the wrist bone while making sure the watch is close to the skin. Avoid wearing it too
loose or too tight, which may cause sleep data inaccurate.
5, What should I do if the measurements of blood oxygen, blood pressure and heart
rate are inaccurate?
(1) Incorrect wearing posture will affect the measurement of heart rate, such as the deviation of
the green light detector when the watch is not close to the skin.
(2) Swing of the arm and dislocation of the watch on the skin. Wearing the watch too tightly,
raising your hand or make a fist will affect blood circulation, it may also affect the heart rate.
(3) You can set your preferred wristwear in the app (Device » Wrist Preference). Then wear your
watch with the right fit – not too tight, not too loose and with room for your skin to breathe – will
keep you comfortable and allow the sensors to do their jobs.
NOTE: The watch is not intended for medical use, all measurements are for general fitness
purposes.
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