Eyeris Smart
User Manual
Model: RF-EM001S
Thank you for choosing the RENPHO Smart Eye Massager!
Please read this user manual carefully and use the device only
as directed. RENPHO accepts no responsibility for any cause of
injuries due to misuse or negligence to follow the instructions
outlined. Please keep this manual for future reference.
READ ALL INSTRUCTIONS CAREFULLY BEFORE USING.
When using this device, the following basic precautions should
be always followed:
Please consult your doctor if you are any of the following
persons:
- Persons who had undergone eye surgery or eye conditions
such as glaucoma, cataract and retinal detachment
- The elderly
- Pregnant or postpartum women
- Persons allergic to leather material
- Persons with skin infections, sensitivity, redness and/or burns
on the skin
- Persons with any swelling or wound around the eye areas
- Persons with a heart condition, malignant tumors, or other
serious health conditions
- Persons being treated due to medical condition
- Persons with high or abnormal blood pressure
If you feel any discomfort, please stop using the device
immediately.
1. The device is intended for household use only and not for
medical use.
IMPORTANT SAFETY INSTRUCTIONS
01
READ ALL INSTRUCTIONS CAREFULLY BEFORE USING.
When using this device, the following basic precautions should
be always followed:
Please consult your doctor if you are any of the following
persons:
- Persons who had undergone eye surgery or eye conditions
such as glaucoma, cataract and retinal detachment
- The elderly
- Pregnant or postpartum women
- Persons allergic to leather material
- Persons with skin infections, sensitivity, redness and/or burns
on the skin
- Persons with any swelling or wound around the eye areas
- Persons with a heart condition, malignant tumors, or other
serious health conditions
- Persons being treated due to medical condition
- Persons with high or abnormal blood pressure
If you feel any discomfort, please stop using the device
immediately.
1. The device is intended for household use only and not for
medical use.
2. This device can be used by children aged 8 and above and
by persons with reduced physical, sensory or cognitive
capabilities or lack of experience and knowledge only if they
have been given supervision or instructions concerning the
use of the device in a safe way and understood the hazards
involved.
3. Children should not play with the device. Cleaning and
maintenance should not be made by children.
4. Remove contact lenses, glasses, false eyelashes, hairpins,
hair accessories, etc. before using the device.
DANGER - To reduce the risk of electric shock:
1. Always unplug the device from the electric outlet after
charging and prior to using, cleaning or storing.
2. Never use pins or other metallic fasteners with this device.
3. The device is not waterproof. Keep away from liquids. Do not
immerse in water.
WARNING - To reduce the risk of fire, electric shock, or injury
to persons:
1. Close supervision is necessary when this device is used by,
on, or near children, invalid, or disabled persons.
2. Do not use the device while driving or walking.
3. Do not operate under a blanket or pillow. Excessive heating
can occur and cause fire, electric shock, or injury to persons.
4. Do not use the device with wet hands.
5. Never operate this device if it is not working properly, has
been damaged, or dropped into water. Do not attempt to
disassemble or repair the device. Return it to the service
center for examination and repair.
6. Do not expose the device to direct sunlight. Keep the device
away from humidity, heat, corrosive gas, and flammables.
7. Do not operate where aerosol (spray) products are being
used or where oxygen is being administered.
8. Only use the charger (DC 5V 1A, not included) to recharge
the device.
02
READ ALL INSTRUCTIONS CAREFULLY BEFORE USING.
When using this device, the following basic precautions should
be always followed:
Please consult your doctor if you are any of the following
persons:
- Persons who had undergone eye surgery or eye conditions
such as glaucoma, cataract and retinal detachment
- The elderly
- Pregnant or postpartum women
- Persons allergic to leather material
- Persons with skin infections, sensitivity, redness and/or burns
on the skin
- Persons with any swelling or wound around the eye areas
- Persons with a heart condition, malignant tumors, or other
serious health conditions
- Persons being treated due to medical condition
- Persons with high or abnormal blood pressure
If you feel any discomfort, please stop using the device
immediately.
1. The device is intended for household use only and not for
medical use.
ABOUT THE PRODUCT
9. Avoid contact with sharp objects.
10. The device has a heated surface. Persons insensitive to
heat must be careful when using this device.
11. Use heated surfaces carefully. May cause serious burns. Do
not use over insensitive skin areas or in the presence of
poor circulation. The unattended use of heat by children or
incapacitated persons may be dangerous.
12. Temperatures sufficiently high to cause burns may occur
regardless of the control setting. Do not use on an infant or
invalid or on a sleeping or unconscious person. Do not use
on insensitive skin or on a person with poor blood
circulation. Check where skin is in contact with the heated
area of the device frequently to reduce the risk of blistering.
SAVE THESE INSTRUCTIONS
1 × Smart Eye Massager
1 × Type-C Charging Cable
1. What’s in the Box
2. Specifications
Product Name: Smart Eye Massager
Model: RF-EM001S
Input: 5V 1A
Rated Power: 5W
Battery Capacity: 1500mAh
Battery Voltage: DC 3.7V
Charging Time: about 3.5 hours
Working Time: 90-240mins
03
1 × Quick Guide
1 × User Manual
USING THE PRODUCT
1. Charging
a. Fully charge the device before the first use. Charge the
device using the provided Type-C charging cable and a DC
5V 1A charger (not included).
b. Low power warning: The indicator flashes red slowly,
accompanied by a voice prompt “Low power, please charge”.
c. It takes about 3.5 hours to fully charge the device. The
indicator flashes red slowly while charging. Once charging is
complete, the indicator will turn solid red.
2. Wearing
a. Remove any eye accessories (e.g. eyeglasses, contact
lenses, false eyelashes, etc.) that may hinder you from using
the device.
b. Wear the device and ensure it fits your eyes properly. Adjust
the elastic band to fit your head.
Note: Do not use the device while charging.
Note: Your vision may become blurry for a while, as expected
after using the device. It is recommended to close your eyes
for a few minutes until your vision goes back to normal.
04
3. Operation
a. Long press to turn on/off the device.
Once the device is turned on, the indicator will be solid white
and the default setting is Air Pressure Level: soft, Heat: on,
Volume Level: 3, Voice Mode: on, Bluetooth: on.
b. Short press to cycle through 5 modes:
M1: Air Pressure + Heat
M2: Air Pressure + Heat + Vibration
M3: Air Pressure
M4: Heat Only
M5: Vibration
a. Short press to cycle the music volume through Level 3
(Default)/Level 4/Level 5 (Max.)/Level 0/ Level 1/Level 2.
b. Long press to enter the next track when the device is
playing music from your phone or Renpho Health App.
Note: The volume of the voice broadcast cannot be adjusted.
a. Short press to cycle through soft pressure (Default)/strong
pressure/no pressure.
b. Long press to switch between silent mode and voice mode.
Once silent mode is activated, the voice broadcast and
built-in music will be disabled. The music from your phone or
Renpho Health App will be paused but can be resumed via
your phone or App.
Power/Mode Button
Type-C Charging Port
Indicator
Volume/Next Track Button
Pressure/Silent Mode Button
05
4. Bluetooth Music Connection
a. Turn on the device and enable Bluetooth on your smart-
phone.
b. Search for “RF-EM001S Music” and connect it to play your
own music playlist through the device.
Note: Once paired successfully, the device will be automatical-
ly connected to Bluetooth every time it is turned on.
Indicator Description
Status
Device is on
Successful Bluetooth music
connection/app connection
Successful Bluetooth music
connection and app
connection
Low battery/charging
Fully charged
Charging at a voltage higher
than 5V
Indicator
Turns solid white
Flashes blue slowly
Turns solid blue
Flashes red slowly
Turns solid red
Keeps flashing red quickly
for 1min and then goes out,
indicating an improper
charger is used.
5. Auto-off Timer
The device will automatically shut off after 15 minutes of
continuous use unless you select another timer via the app.
06
6. Memory Function
a. Except in DIY mode, the device will recall the last selected
mode and pressure level once turned on again.
b. Except in DIY mode, the device will recall the last selected
pressure level and volume while switching modes.
1. Download the App
Scan the QR code below or search for “Renpho Health” from
the Apple App Store or Google Play to download the Renpho
Health App.
* Apple and the Apple Logo are trademarks of Apple Inc., registered in the U.S.
and other countries.
* Google Play is a trademark of Google LLC.
Note: Due to continuous updates and improvements, the
"Renpho Health" App may appear slightly different.
Renpho Health
Renpho Health
APP INSTRUCTIONS
07
2. Login/Sign up
a. LogindirectlywithanexistingRenphoAppaccount.
b. Ifyoudon’t haveanyRenphoAppaccount,tap“Sign up”.
Register a new account for Renpho Health App using your
email address and complete your profile information.
3. Connect to the App
Before connecting to the Renpho Health App, enable Bluetooth on
your smartphone (Android System also requires location access)
and turn on the eye massager.
-Method 1
Open the app, and a window will pop up and tap “Connect”.
08
-Method 2
a. Open the app, and tap “+” on the top right corner of the
“Device” page to pair manually.
b. Select “Massage” and tap “Eyeris Smart”.
c. A window will pop up and tap “+”.
Tip:
a. When the eye massager is connected to the app, you will
hear a voice prompt “App connected”.
b. Once the device has started operating the mode set via the
app, please do not touch any button on the device while
wearing it to avoid changing the settings. Alternatively, you
can lock the buttons via the app before wearing the device.
09
4. Lock the Buttons or View the FAQ
Tap on the “Settings” tab to choose a lock time to prevent
accidentally touching the buttons on the eye massager during
use or refer to the FAQ when you have any concerns or
questions.
10
Note:
The device features a memory function
that can recall the last preset mode and
pressure level after reconnecting to the
app or recall the last selected volume
while switching modes.
a. Time: Tap to gain another 15-min
massage session.
b. Massage Mode: Choose your
preferred one from 5 massage
modes.
c. Air Pressure: Adjust the air pressure
level between soft and strong or turn
it off.
d. Volume: Adjust volume level between
level 1/2/3/4/5 or turn it off.
e. Voice Broadcast: Choose to turn it on
or off.
5. Preset Your Standard Mode
After successful app connection, the eye massager will start
with preset settings and you can check its battery level, timer,
current mode, air pressure level, volume level and voice
broadcasting or adjust them on the Presets page according to
your preference.
11
6. DIY Your Massage Session
12
a. Tap on the “Customize” tab and tap “Add” to customize your
massage session by choosing massage mode, air pressure
level, heating level, vibration, time and music.
b. After choosing, tap “Save” to enter a name and then save
your created mode. You can add up to 15 customized modes
to your DIY mode list through “+”.
c. Tap “ ” to top your favorite DIY massage session.
d. To edit your DIY mode, tap “ ” and save.
e. To remove the mode from the DIY mode list, swipe left and
tap “ ”.
f. Tap “ ” to experience your selected DIY mode and you
can control the voice broadcasting and volume level via the
app.
g. To exit the running DIY mode, tap “<” and choose another
mode OR turn to Presets page and tap “<” to disconnect the
app directly.
Note:
To enjoy the edited settings in the selected DIY mode, switch
to another mode after saving changes and then back to the
edited DIY mode.
13
7. Enjoy Meditation MV/Music or Your Playlist
14
a. Tap on the “Sounds” tab and follow the on-screen instruc-
tions to connect to “RF-EM001S Music” through your phone
settings.
b. Download the meditation music/MV.
c. Tap the downloaded music/MV to play and choose to tap “ ”
to add it to your favorite. (When the MV is playing, you can tap
“ ” to play the MV in landscape mode. )
d. To exit the MV or music, tap “ ”.
e. To listen to meditation MV or music in the background, tap “<”.
Tap “X” to exit.
Note:
You can enjoy meditation music from the app or your playlist
through the eye massager only when Bluetooth (RF-EM001S
Music) is connected. Once paired successfully, the device will
be automatically connected to Bluetooth every time turned on,
followed by a voice prompt “Bluetooth Connected”.
Note:
You can listen to your favorite meditation MV or music tracks in
the background while exploring the Favorite page. This
exclusive feature is only available on the Favorite page.
15
CLEANING AND MAINTENANCE
1. Turn off the device or unplug the charging cable and allow
the device to cool down before cleaning or storing.
2. Wipe the surface with a soft cotton cloth slightly dampened
with mild detergent. Do not use abrasives, solvents, chemical
cleaners, or harsh detergents.
3. Do not expose the device to direct sunlight or high
temperatures. If the device has not been used for over 3
months, please charge it from time to time to prolong its
lifespan.
4. It is recommended to wipe off any sweat, eye cream, or
cosmetic residue left on the protein leather surface after use
to prolong the lifespan of the device.
5. Do not disassemble the device by yourself. Otherwise, it may
cause damage and void the manufacturer’s warranty.
TROUBLESHOOTING GUIDE
Power-on failure.
Out of power. Charge the device.
No air pressure.
No air pressure is
selected.
Switch to soft/strong
pressure.
The mode without air
pressure is selected.
Select the mode with
air pressure function.
Low air pressure. Low battery. Charge the device.
Short press the power
button.
Long press the power
button to turn on the
device.
Problem Possible Cause Solution
16
Problem Possible Cause Solution
The device
cannot be
charged.
Use other types of
charging cables.
Use the provided
Type-C charging
cable only.
Fail to connect
the device to
the app.
Your phone’s Bluetooth
is not enabled.
Enable Bluetooth on
your smartphone and
pair the device
following the “APP
INSTRUCTIONS”.
Use a charger with a
voltage higher than 5V.
Use a DC 5V 1A
charger.
Bluetooth music
connection is disabled.
Enable Bluetooth on
your smartphone and
connect to
“RF-EM001S Music”.
The eye massager has
been paired with
another mobile device.
Unbind the eye
massager on another
mobile device.
Fail to play
Bluetooth music
on the device.
Silent Mode is activated.
Long press the
Pressure button to
switch to voice
mode.
The app is not
working.
App Error.
Restart the app.
If you encounter any other problems, please feel free to
contact our customer service.
17
The device shuts
off suddenly.
Out of power.
Charge the device.
The built-in auto-off
timer is activated.
Restart the device for
another massage
session if needed.
18
FCC Regulatory Compliance
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including
interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference will not
occur in a particular installation.
If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following
measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and
receiver.
- Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician
for help.
19
RF Exposure Compliance
This equipment complies with FCC radiation exposure limits
set forth for an uncontrolled environment. This transmitter
must not be co-located or operating in conjunction with any
other antenna or transmitter.
ISED Regulatory compliance
This device contains licence-exempt transmitters that comply
with Innovation, Science and Economic Development Canada’s
licence-exempt RSS(s).
Operation is subject to the following two conditions:
(1)This device may not cause interference.
(2)This device must accept any interference, including
interference that may cause undesired operation of the
device.
LeprésentappareilestconformeauxCNRd'IndustrieCanada
applicablesauxappareilsradio exemptsdelicence.
L'exploitationestautoriséeauxdeuxconditionssuivantes:
(1)l'appareilne doitpasproduiredebrouillage,et(2)
l'utilisateurdel'appareildoitacceptertoutbrouillage
radioélectriquesubi,mêmesilebrouillageestsusceptibled'en
compromettrelefonctionnement.
This equipment complies with IC RSS-102 radiation exposure
limits set forth for an uncontrolled environment.
Cet équipement est conforme aux limites d'exposition aux
radiations IC CNR-102 établies pour un environnement non
contrôlé.
Tel: +1(844) 417 0149 (US ONLY)
Monday-Friday 9:00AM-4:30PM
1800 MY RENPHO (1800 69 7367) (AU ONLY)
Monday-Friday 9:00AM-6:00PM (AEST)
Email: suppor[email protected] (US&CA)
support-au@renpho.com (AU)
WARRANTY POLICY
Please feel free to contact us if you have any questions or
concerns. RENPHO Customer Service Team guarantees a quick
response and hassle-free solutions to any issue you may have
within business hours.
CUSTOMER SERVICE
Your RENPHO product purchase is covered by a one-year limited
manufacturer warranty from the date of delivery. For warranty
terms and conditions, please visit:
https://renpho.com/pages/warranty-terms-and-conditions
*For defective products or the return of items, please contact
us with your order number within the specified warranty period.
DO NOT dispose of any product parts as they may be required
for inspection/repair.
NA1
Made in China
US Importer: JOICOM CORPORATION
14129 The Merge Street, Building 3 Unit A, Eastvale, CA 92880
Manufacturer: Shenzhen Ruiyi Business Technology Co., Ltd.
Qianhai Complex A201, Qianwan Road 1, Qianhai Shenzhen-Hong Kong
Cooperation Zone, Shenzhen, 518000 P.R.China
Note: Product registration is not required for the warranty. If you
choose not to register your product, it will not diminish the
product warranty.
