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LUBAIR offers a limited 1-year free warranty on this DY145 dehumidifier,
with original proof of purchase (typically you maybe only requested to offer
the order number or other information to prove a genuine purchase, instead
of an invoice)
and where a defect has arisen, wholly or substantially, as a result of faulty
manufacture, parts or workmanship during the warranty period.
During the warranty period, for the damaged part, we will provide a
replacement part if it can be restored to normal use by replacing parts.
The warranty does not apply where damage is caused by other factors,
including without limitation:
Normal wear and tear;
Abuse, mishandling, accident, or failure to follow operating instructions;
Exposure to liquid or infiltration of foreign particles;
Servicing or modifications of the product other than by LUBAIR.
We will try our best to inspect the dehumidifier through photos or videos to
troubleshoot and ensure that we can better solve the problem for you.
These are our general terms for warranty service, but we always urge our
customers to reach out to us with any issue, regardless of warranty terms.
-14-
Support Hours
24 Hours available
*Please have your order number before
contacting customer support.
If you have an issue with an LUBAIR product, please
contact us at LubairServices@outlook.com, and
we will do our best to resolve it for you.
Service
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