Manufactured for: Philips Personal Health
a division of Philips North America LLC
P.O. Box 10313, Stamford, CT 06904, USA
This symbol on the product’s nameplate
means it is listed by Underwriters’
Laboratories, Inc.
Norelco is a registered trademark of Philips North
America LLC.
PHILIPS and Philips shield are registered
trademarks of Koninklijke Philips N.V.
©2023 Philips North America LLC. All rights
reserved.
4222.002.8113.1 (11/15/2023)
>75 % recycled paper
>75 % papier recyclé
English
IMPORTANT
SAFETY
INSTRUCTIONS
When using an electric product, basic
precautions should always be followed,
including the following:
Read all instructions before using this
product.
DANGER
To reduce the risk of electric shock:
-
Do not reach for a corded product or
charging stand that has fallen into water.
Unplug immediately from the power outlet.
-
Keep the power cord and charging stand
dry.
-
Do not place or store the product or
charging stand where it can fall or be
pulled into a tub or sink. Do not place or
drop the product or charging stand into
water or other liquid.
-
Except when charging, always unplug this
product from the power outlet immediately
after use.
-
Remove power cord from power outlet and
product before cleaning.
-
Plug power cord directly into power outlet.
Do not use an extension cord.
WARNING
To reduce the risk of burns, fire, electric
shock, or injury to persons:
-
Close supervision is required when this
product is used by, on, or near children, or
persons with limited physical, sensory, or
mental capabilities or invalids.
-
Use this product only for its intended
household use as described in this manual.
Do not use attachments not recommended
by Philips North America LLC.
-
Never operate the product or charging
stand if it has a damaged power cord, if it is
not working properly, after it has been
dropped or damaged, or after the product
or power cord has been dropped into
water. For assistance call 1-800-243-3050.
-
Keep the power cord away from heated
surfaces.
-
Never drop or insert any object into any
opening.
-
Do not use the power cord in or near a
power outlet that contains an electric air
freshener to prevent damage to the power
cord.
-
Do not charge or plug in product or
charging stand outdoors or operate where
aerosol (spray) products are being used or
where oxygen is being administered.
-
Always check cutters, cutting unit and
guards before using the product. Do not
use the product if cutters, cutting unit or
guards are damaged, as injury may occur.
-
Always attach power cord to product or
charging stand first, then to power outlet.
To disconnect, set all controls to 'off'
position. Then remove power cord from
power outlet.
-
Unplug power cord before plugging in or
unplugging the product.
-
Only use the power cord and other
accessories supplied with the product.
-
Do not attempt to open the product to
remove or replace the built-in rechargeable
battery.
IMPORTANT: The power plug contains a
transformer. Do not cut off the power plug to
replace it with another plug as this will cause a
hazardous condition.
SAVE THESE
INSTRUCTIONS
Introduction
Congratulations on your purchase and
welcome to Philips Norelco!
To fully benefit from the support that Philips
Norelco offers, register your Bodygroom
system at www.norelco.com/register.
General description (Fig. 1)
1 Charging and battery low indicator light
2 Shaving unit
3 Shaving unit on/off button
4 Trimming unit on/off button
5 Hair length selector
6 Trimming unit with body comb
7 Beard comb
8 Charging stand
9 Socket for small plug
10 Power plug
11 Small plug
12 Pouch
Cleaning brush (not shown)
This symbol indicates that the product can
be used in the bath or shower.
Charging
Battery status indications
-
When the battery is almost empty, the
battery charge indicator flashes orange
(Fig. 5).
-
When the product is charging, the battery
charge indicator flashes green.
-
When the battery is fully charged, the
battery charge indicator lights up green
continuously.
Note: After approx. 30 minutes, the light goes
out automatically.
Charging
Note: The product can only be charged in the
charging stand. Only use the power cord and
charging stand provided.
Charging takes approx. 8 hours. Charge the
product before first use and when the display
indicates that the battery is almost empty.
-
Charging or using the product at
temperatures below 40°F (4.5°C) or higher
than 95°F (35°C) adversely affects the
lifespan of the battery.
-
If the product is subjected to a major
change in temperature, pressure or
humidity, let the product acclimatize for 30
minutes before using.
1 Make sure the product is turned off.
2 Put the small plug in the charging stand
(Fig. 2) and put the power plug in any 120V
AC outlet.
Note: The small plug is easiest to insert
when the charging stand is folded.
3 Unfold the charging stand (Fig. 3).
4 Put the product in the charging stand with
the shaving unit pointing upwards (Fig. 4).
-
Make sure the charging contacts on each
side of the product fit into the charging
stand correctly.
-
When placed correctly, the charging light
will flash green to indicate the product is
(re)charging (Fig. 5).
5 After charging, remove the power plug
from the wall outlet and pull the small plug
out of the charging stand.
Note: An adapter plug may be necessary for
cord usage in some foreign countries. Use an
attachment plug adapter of the proper
configuration for the power outlet.
Optimize the working life of the battery
-
After the product has been charged for the
first time, do not recharge the product
between grooming sessions. Continue
using it until the battery is completely
empty.
-
Discharge the battery completely twice a
year by letting the motor run until it stops.
-
Do not keep plug permanently plugged in.
Operating time
When the product is fully charged, it has a
cordless operating time of up to 50 minutes.
Using the product
-
Use this product for its intended household
use as described in this manual.
-
For hygienic reasons, the product should
only be used by one person.
Note: This product is for cordless use only.
Switching the product on and off
Shaver
1 Press the shaving on/off button once to
switch the product on or off (Fig. 6).
Trimmer
1 Press the trimming on/off button once to
switch the product on or off (Fig. 7).
Attaching and detaching the combs
Attaching the comb
1 Slide the beard or body comb into the
guiding grooves on both sides of the
handle.
2 Press the length selector and then slide it
up or down to select the desired hair length
setting (Fig. 8).
Detaching the comb
1 Press the length selector and then slide the
comb upwards off the product.
Trimming length settings
The trimming combs allow you to cut hair to 5
different lengths:
Hair length
setting
Hair length after
trimming
1
1/8 in. / 3 mm
2
3/16 in. / 5 mm
3
9/32 in. / 7 mm
4
3/8 in. / 9 mm
5
7/16 in. / 11 mm
Trimming
-
If you are trimming for the first time, be
careful. Do not move the product too fast.
Make smooth and gentle movements.
-
When you trim for the first time, start at the
highest length setting to familiarize
yourself with the product.
-
Since all hairs do not grow in the same
direction, you may want to try different
trimming positions (i.e. upwards,
downwards, or across). Practice is best for
optimum results.
-
Always make smooth and gentle
movements and be sure the surface of the
comb always stays in contact with your skin.
-
For body trimming, make sure hair is clean
and dry as wet hair tends to stick to the
body and, when trimming sensitive areas,
always use the body comb.
1 Hold the product in the trimming position,
with the trimming unit pointing upwards
and the shaving unit pointing downwards
(Fig. 9).
2 Slide the beard or body comb into the
guiding grooves on both sides of the
handle.
3 Press the length selector and then slide it
up or down to select the desired hair length
setting (Fig. 10).
-
The two lines next to the setting selector
show which setting you have selected
(Fig. 11).
4 Switch on the product (Fig. 7).
5 Hold product as shown and move the
trimmer against the direction of hair
growth making sure the tips of the comb
point in the same direction as you are
moving the product (Fig. 12).
6 Switch off and clean the product after each
use (see 'Cleaning').
Shaving
Do not use this shaving unit to shave or
trim facial or scalp hair (Fig. 15). The
shaving unit should only be used on skin
below the neckline.
-
When shaving sensitive areas for the first
time, you may feel some discomfort,
irritation or reddening of the skin. This is
normal as your skin needs time to adjust to
shaving.
-
If your hair is longer than 13/32 in./10 mm,
trim hair using a trimmer first for optimum
shaving results.
-
For dry use, be certain that your skin is
clean and dry before using the shaving unit.
-
For wet use, prepare your skin with
lathered soap or shaving foam before using
the shaving unit.
1 Hold the product in the shaving position,
with the shaving unit pointing upwards
and the trimming unit pointing downwards
(Fig. 13).
2 Switch on the shaver (Fig. 6).
3 Stretch your skin taut with your free hand
(Fig. 14). Gently press shaving unit to skin
and move it slowly and smoothly against
the direction of hair growth (Fig. 15).
-
Do not press too hard. Too much
pressure can distort the foil and cause
skin irritation.
-
Make sure the shaving unit is always in
full contact with your skin
4 Switch off and clean the product after each
use (see 'Cleaning').
Cleaning
Never use scouring pads, abrasive cleaning
agents or aggressive liquids such as
gasoline or acetone to clean the product.
Never dry trimmer or shaving foil head
with a towel or tissue, as this may cause
damage.
Cleaning the trimmer
1 Switch off the product and disconnect the
charging stand from the wall outlet.
2 Rinse the handle of the product and wipe
the handle dry with a dry cloth.
3 Remove the trimming comb by sliding it off
the product. Shake and/or blow out the
hair or clean it under the tap.
4 Push the middle part of the trimming unit
upwards with your thumb until it opens
(Fig. 16).
5 Clean the hair chamber with the cleaning
brush supplied (Fig. 17). You may also rinse
the hair chamber under warm running tap
water to remove any residual debris.
6 Rinse the trimming unit with warm running
tap water (Fig. 18).
7 Leave the trimming unit open to air dry
completely.
8 Close the trimming unit and reattach the
trimming comb (Fig. 19). You will hear a
click.
Cleaning the shaving unit
1 Switch off the product and disconnect the
charging stand from the wall outlet.
2 Rinse the handle of the product and wipe
dry with a dry cloth.
3 Remove the shaving foil head by pulling it
off the product (Fig. 20).
-
Hold the shaving foil head by the plastic
housing only.
4 Rinse the shaving foil head with warm
running tap water (Fig. 21).
-
Do not use the cleaning brush to clean
the shaving foil head as this may cause
damage to the foil or cutters.
5 Allow the shaving foil head to air dry
completely.
-
Never dry trimmer or shaving foil head
with a towel or tissue, as this may cause
damage.
6 Clean the hair chamber with the cleaning
brush supplied. You may also rinse the hair
chamber under warm running tap water to
remove any residual debris (Fig. 22).
7 Reattach the shaving foil head by snapping
it back onto the product (Fig. 23). You will
hear a click.
This product has no other user-serviceable
parts. For assistance call 1-800-243-3050.
Storage
-
Fold the charging stand for easy travelling
or storage (Fig. 24).
-
Be sure the product is turned off. Remove
cord from outlet and charging stand before
storing in a safe, dry location where it will
not be crushed, banged, or subject to
damage.
-
Do not wrap cord around the product
when storing.
-
Store cord and other accessories in a safe
location where these will not be cut or
damaged.
-
Do not place or store the product/charging
stand where it can fall or be pulled into a
tub or sink, water or other liquid while
plugged in.
Replacement
Replacing the shaving foil head
For maximum shaving performance, we advise
you to replace the shaving foil head and
cutters every year.
If shaving head foil and cutters are worn or
damaged, do not use the product and replace
immediately.
Always replace the shaving foil head and
cutters with original Philips Norelco shaving
foil head (see 'Accessories').
1 Switch the product off and disconnect it
from the wall outlet.
2 Remove the shaving foil head by pulling it
off the product (Fig. 20).
Note: The foil is a precision part. Handle
with care.
3 Place the new shaving foil head on the
product by snapping it into place (Fig. 23).
You will hear a click.
4 After replacing the shaving foil head, check
that the shaving head is firmly attached
before using product.
Accessories
Replacement parts and accessories may be
purchased at a store near you or on our
website www.philips.com/store.
For maximum product performance, replace
shaving foil head once a year.
-
Model BG2000 Philips Norelco
Replacement Shaving Foil Head
Assistance
For assistance, visit our website:
www.philips.com/support or call toll free
1-800-243-3050.
Disposal
-
This product contains a rechargeable nickel
metal hydride battery which must be
disposed of properly.
-
The built-in battery should not be disposed
of with normal household waste
-
Contact your local town or city officials for
battery disposal information. You can also
call 1-800-822-8837 or visit
www.call2recycle.org for battery drop-off
locations.
-
For assistance, visit our website
www.philips.com/support or call
1-800-243-3050 toll free.
-
Your product is designed and
manufactured with high quality materials
and components, which can be recycled
and reused. For recycling information,
please contact your local waste
management facilities or visit
www.recycle.philips.com
Full Two-Year Warranty
Philips North America LLC warrants this new
product (except foil, cutters and guards)
against defects in materials or workmanship
for a period of two years from the date of
purchase, and agrees to repair or replace any
defective product without charge.
IMPORTANT: This warranty does not cover
damage resulting from accident, misuse or
abuse, lack of reasonable care, the affixing of
any attachment not provided with the product
or loss of parts or subjecting the product to
any but the specified voltage or batteries.*
NO RESPONSIBILITY IS ASSUMED FOR ANY
SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES.
In order to obtain warranty service, simply go
to www.philips.com/support. It is suggested
that for your protection you return shipments
of product by insured mail, insurance prepaid.
Damage occurring during shipment is not
covered by this warranty.
NOTE: No other warranty, written or oral, is
authorized by Philips North America LLC.
This warranty gives you specific legal rights,
and you may also have other rights which vary
from state to state. Some states do not allow
the exclusion or limitation of incidental or
consequential damages, so the above
exclusion and limitations may not apply to
you.
*Read enclosed instructions carefully.
45-DAY MONEY-BACK GUARANTEE
If you are not fully satisfied with your product
send the product back and we’ll refund you
the full purchase price.
The product must be shipped prepaid by
insured mail, insurance prepaid, have the
original sales receipt, indicating purchase
price and date of purchase.
We cannot be responsible for lost mail.
The product must be postmarked no later
than 45 days after the date of purchase.
Philips reserves the right to verify the purchase
price of the product and limit refunds not to
exceed suggested retail price.
To obtain the money-back guarantee
service, please go to
www.PhilipsMoneyBack.com and follow
the simple 3-step process.
Delivery of refund check will occur 6–8
weeks after receipt of returned product.
