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AXISQ6115–EPTZDomeNetworkCamera
Troubleshooting
Productmovestooslow
HightorquemodePositioningerrorsmayoccurduetounforeseenphysicalobstaclessuchasiceorheavyvibrations.In
suchcasestheproductwillswitchtoahightorquemodeandcorrectthepositionwithmorepower
atlowerspeed.Theproductwillautomaticallyreturntonormaldrivemodeafterthecorrectionis
complete.Theswitchbetweennormalandhightorquemodeisloggedinthesystemlog.
TextoverlayaboutPTZerrors
TextoverlayaboutPTZerrors
Incasethepan/tiltdrivecomponentsorthecameracomponentsexperienceaproblemthatcannot
automaticallybecorrected,thistextoverlaywillappearandthePTZStatusinSystemOptions
>Maintenancewillbesetaccordingly.Theproblemmaybecausedbyphysicalblockingofthe
mechanics,heavyvibrations,mechanicalwearorothermalfunction.Insomecasestheproblem
mightbetemporaryandcanberesolvedinthenextmovementorafterpressingtheTestbutton
underSystemOptions>Maintenance>PTZStatus.
"Notenoughpowerforboth
cameraandpantiltmotors"
Thecameradoesnotgetenoughpowerforboththecameraandthemotorsafternegotiatingwith
thePowerSourcingEquipment(PSE),forexampleaninjectorormidspan.
PleaserestartthePSEbyunpluggingthemainsadapterand/orrestartthecamera.
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