HEATED KNEE BRACE WITH MASSAGE
SL-536
Use & care manual
2
Safety Instruc�ons
Please read the following instruc�ons carefully before pu�ng your device into
use to ensure trouble-free opera�on and op�mum efficiency.
Please retain these opera�ng instruc�ons for further use!
Tel: 734-709-6982
Monday-Friday 9:00AM-4:30PM
Email: [email protected]
Have ques�on ?
• DO NOT wet,DO NOT use pins, never remove cover.
• This items is NOT A TOY. Close supervision is necessary when this appliance is
used by , on, or near children or disabled persons.
• This appliance should never be le� una�ended when plugged in.
• Any possible repairs may only be carried out by authorized expert staff.
Improper use and unauthorized repairs are not permi�ed for safety reasons
and lead to loss of warranty.
• Never touch the power plug with wet hands.
• Please avoid contact of the device with water, high temperatures and direct
sunlight.
• DO NOT use any damaged cables, plugs or loose sockets.
• If plugs or cords are damaged, they must be replaced by the manufacturer, a
service representa�ve or by qualified personnel.
• In case of malfunc�on, disconnect immediately from the mains.
• Misuse or incorrect use excludes any liability for damage.
• Do not use while you sleep.
• In order to avoid excessively s�mula�ng the muscles and nerves, the recommended
massage �me should not to be exceeded 60 minutes at a �me.
• DO NOT use if you have skin disorders, open wounds,or swollen or inflamed
areas.
• Each massage – even a hand massage – must be refrained from during
pregnancy or if one or more of the following complaints are present in the
massage area: recent injuries, thrombo�c diseases, all kinds of in flamma�ons,
and swellings, and cancer. It is recommended to consult a doctor before having
a massage for the treatment of ailments and illnesses.
• If you are dependent on electrical aids e.g. pacemakers, please be sure to
consult your doctor for medical advice before taking a massage.
• The packaging material supplied should not be used as a toy.
PLEASE NOTE!
Thank you for purchasing SNAILAX Heated knee brace with massage.
With normal care and proper treatment it will provide years of reliable service.
Please read all instruc�ons carefully before use this product.
3
Instruc�on
TECHNICAL DATA
Name and Model:
Measurements:
Weight :
Power supply unit:
Power consump�on:
Automa�c run�me:
Heated knee brace with massage, SL-536
27X11 inches
1.05 lbs
5VDC 2A
6 W
45 mins
Outer material:
Neoprene
Velcro
USB Charging cable
Extension belt
Control bu�ons
FEATURES
4
Controller Instruc�ons
Heat bu�on:
Long press for 2 seconds to
turn on/off the Heat, short
press to select a heat level
between level 1 to level 5,
Massage bu�on:
Type-c
5V USB Charger
Not included
•
Connect the type-C USB cable to the device and any USB charging adapter.
•
Plug the charging adapter into an electric outlet.
•
While charging, the red light is flashing; When full charged, the light will turn green.
•
Normally it takes 2.5 ~3 hours to fully charge the battery.
•
It can not be used while charging.
•
A�er full charged, it can work con�nuously for around 150-300 minutes.
Long press for 2 seconds to
turn on/off vibra�on massage
func�on, short press to change
massage mode between Mode
1 to Mode 7,
Note:
Blue - L2, 140F
Green - L3, 131F
Purple ---L4, 122F
Yellow ----L5, 113F
Indicator light:
Red - L1, 149F
Indicator light:
Red --------M1
Blue -------M2
Green -----M3
Purple------M4
Yellow------M5
Light blue--M6
White ------M7
•
• Do not setup or use the device in a bathroom or similary wet/damp areas.
The device will automa�cally switch off a�er the �mer runs out.
• Ensure the device is not exposed to direct sunlight or placed near sources of heat.
• The default �mer for Heat/Massage is 45 minutes.
Ba�ery Charging
5
Care and Cleaning Instruc�ons
Please use in the manner shown below:
Disposa:
The ba�ery used in this product should not be used for other products.
·
Do not put it into the fire;
·
Do not charge, use or place in high-temperature places;
The above condi�ons can cause hea�ng, fire, rupture and other phenomena. Please
dispose of the ba�ery a�er product failure in accordance with local regula�ons or
environmental protec�on regula�ons.
How to use your device
• Always unplug/turn off the device before cleaning it.
• Never touch the power plug with wet hands.
• Before cleaning, allow the device to cool down.
• Wipe the device with a so�, dry cloth. Do not use cloths containing any kind of
chemical or alcohol and solvent liquids.
• Never submerge any part of the device in liquid.
• If the device is par�cularly dirty, use the following instruc�ons:
1. Dampen a cloth in water or a 3%–5% mild detergent solu�on.
2. Wipe the dirty areas with the wet cloth.
3. Wipe the areas with a soft, dry cloth.
4. Wait for the device to become fully dry before use.
• Place massager in a safe, dry, and cool place. Avoid contact with sharp edges or
pointed objects which might cut or puncture the surface.
Shoulder & Upper Arm Lower Arm Knee & Leg
6
WARRANTY
If the product(s) is damaged or defec�ve within a reasonable �me, Snailax offers the
warranty as below.
Valid proof of purchase under this Warranty:
Order numbers from online purchases made through Snailax official store (www.snailax.com)
or Snailax's direct-authorized resellers, currently only at Amazon/eBay/Walmart. For product(s)
obtained from other Channels, please contact the customer service of the Channel directly for
appropriate solu�on.
Warranty Claim Procedures:
1. Any product the customer believes is defec�ve and seeks for warranty, the customer must
provide to Customer Support:
2. If the warranty claim is jus�fied by Snailax Customer Support, customer(s) will obtain from
Snailax a Warranty/Return Authoriza�on Number (RMA Number)
3.Snailax reserves the right to specify that items be returned to the designated warehouse for
inspec�on or be inspected by our representa�ve in the field or be retained by customer.
4. Any claim for defec�ve merchandise returns must be packed in original packaging
5. The item(s) will be repaired or replaced or a refund credit will be issued once the item(s)
are delivered. When returning items with RMA# and a prepaid shipping label provided by
Snailax, Snailax takes responsibility for any damage or loss incurred in transit.
a) Valid proof of purchase (see below the defini�on of valid proof of purchase);
b) Pictures and/or descrip�on are required to claim defec�ve merchandise;
c) Model number and Series Number label a�ached to each product
Period
Within 30 Days
31- 90 Days
91 Days - 1 Year
1 Year - 3 Years
Return for refund
Yes
Yes a�er being jus�fied
No
No
Return for replacement
Yes if undamaged
Yes a�er being jus�fied
Yes a�er being jus�fied
Who paid shipping?
Snailax
Snailax
Buyer
Only to buyers who have
received extended warranty
Buyer
Snailax warrants the product to be free from defects in workmanship and materials, under
normal use, for a period of 12 months from the original invoice date, except as noted below.
Snailax products can be repaired or replaced within warranty period or returned for refund
within 90 days if the products break down in the period of proper use.
The warranty extends only to consumers, NOT to any retailers or resellers. This warranty is
effec�ve only if the product is purchased and operated in the country in which the product is
purchased. Warranty claims for product defects, unless extended warranty is registered,
expire 12 months from the purchase day. Warranty claims CANNOT be processed for items
that have exceeded the warranty period. The warranty does NOT cover the replaced,
refurbished product. The warranty does have other limita�ons as below “Warranty
Limita�ons”. To obtain warranty service on Snailax products, follow “Warranty Claim
Procedures” below.
7
WARRANTY
Extend Warranty for Free
1) Enter the following URL or scan the QR code below to find Snailax facebook page and
like it, enter“Warranty” to messenger to extend your warranty from 1 year to 3 years.
h�ps://www.facebook.com/snailax
OR 2) Email us at [email protected] with “Warranty” as subject line to extend your
warranty from 1 year to 3 years.
Warranty Limita�ons(this warranty does not include):
Refund Procedures:
(Refer to h�ps://www.snailax.com/pages/refund-policy for detail instruc�ons)
Warranty Disclaimer
THE WARRANTY PROVIDED HEREIN SHALL BE THE SOLE AND EXCLUSIVE WARRANTY. SNAILAX
SHALL HAVE NO LIABILITY FOR, AND EXPRESSLY DISCLAIMS ANY WARRANTY OR AFFIRMATION
OF FACT, EXPRESS OR IMPLIED, OTHER THAN AS SET FORTH IN THIS WARRANTY STATEMENT,
INCLUDING, WITHOUT LIMITATION
(1) THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE;
(2) ANY WARRANTY OR AFFIRMATION OF FACT RELATED TO MISUSE, IMPROPER SELECTION,
RECOMMENDATION, OR MISAPPLICATION OF ANY PRODUCT; AND
(3) ANY WARRANTY OR AFFIRMATION OF FACT THAT THE CATALOGS, LITERATURE AND
WEBSITES IT PROVIDES ACCURATELY ILLUSTRATE AND DESCRIBE PRODUCTS.
Snailax reserves all the right for final interpreta�on of these Terms of Warranty and Return
Policy above and the aright to change, modify, add or remove por�ons of these terms at any
�me without prior no�fica�on.
Normal wear and tear; Any condi�on resul�ng from other than ordinary residen�al wear or
any use for which the product was not intended, such as use in rental or contract trade or
commercial use; Any condi�on resul�ng from incorrect or inadequate maintenance or care;
Damage resul�ng from misuse, abuse, negligence, accidents or shipping damage, exposed to
environmental condi�ons temperatures, water, improper opera�on,improper installa�on,
improper use of electrical supply; transporta�on damage; the�,vandalism or;Damage
resul�ng from the a�achment or modifica�on of any unauthorized accessories;Fail to show
the valid proof of purchase;Lost or stolen products;Items that have expired their warranty
period; No quality-related issues (a�er 30 days of purchase);Free product/ Gi� offer by Snailax;
unauthorized repairs or modifica�on; Replaced or refurbished product.Dissa�sfac�on due to
buyer’s remorse (a�er 30 days of purchase).
2750 Carpenter Road, Suite 1 B, Ann Arbor, 48108
Tel: 734-709-6982 (
Monday-Friday 9:00AM-4:30PM)
Email: [email protected]
Web: www.snailax.com
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protec�on against harmful interference in a residen�al installa�on. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instruc�ons, may cause harmful interference to radio communica�ons.
However, there is no guarantee that interference will not occur in a par�cular installa�on.
If this equipment does cause harmful interference to radio or television recep�on, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separa�on between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio / TV technician for help.
This device complies with Part 15 of the FCC Rules. Opera�on is subject to the following two
condi�ons:
(1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired opera�on.
WARNING: Changes or modifica�ons to this unit is not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
FCC STATEMENT
*Please provide your order number before contac�ng customer support
SNAILAX CORPORATION
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