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24
User Manual
TROUBLESHOOTING
Problem Cause Solution
Air fryer will not
turn on
The appliance
is not properly
plugged in.
Make sure the power cord is plugged
into the outlet firmly.
Outlet is not
powered.
Plug another appliance into the same
outlet to test the circuit.
The basket is not
fully inserted into
the air fryer.
Make sure the basket is fully inserted.
Black smoke is
coming from the
air fryer
Using an oil with a
low smoke point.
Cancel the Smart Programme, unplug
the cooker and allow it to cool to room
temperature.
Choose a neutral oil with a high
smoke point, such as Canola, Avocado,
Soybean, Safflower, or Rice Bran.
Food residue on
the heating coil,
in the cooking
chamber or on the
accessories.
Cancel the Smart Programme, unplug
the cooker and allow it to cool to room
temperature.
Remove all accessories from the
cooking chamber and clean the
cooking chamber and all accessories
thoroughly.
Appliance
malfunction.
Contact Customer Care.
White smoke is
coming from the
air fryer
Cooking foods
with a high fat
content, such as
bacon, sausages,
and hamburgers.
Avoid air frying foods with a high fat
content. Check the cooking chamber
for excess oil and/or fat and carefully
remove as needed before air frying.
Water is
vaporising,
producing thick
steam.
Pat dry moist food ingredients before
air frying.
Do not add water or other liquid to the
cooking chamber when air frying.
Seasoning on food
has blown into
element.
Be mindful when seasoning food.
Spray vegetables and meats with
oil before seasoning to help the
seasoning stick.
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