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Milestone XPPPLUSBL User Manual
Milestone XPPPLUSBL XProtect Professional+ Base License
Milestone Systems XProtect VMS User Manual
For XPPPLUSBL.
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Overview
What's new?
In Management Client 2023 R1
Logging in (explained)
Login authorization (explained)
Log in using a non-secure connection
Change your basic user password
Product overview
System components
Management server (explained)
SQL Server installations and databases (explained)
Recording server (explained)
Mobile server (explained)
Event server (explained)
Log server (explained)
API Gateway (explained)
Failover
XProtect Management Server Failover
Failover management server (explained)
Failover recording server (explained)
Failover recording server functionality (explained)
Failover steps (explained)
Failover recording server services (explained)
Clients
Management Client (explained)
XProtect Smart Client (explained)
XProtect Mobile client (explained)
XProtect Web Client (explained)
Add-on products
XProtect Access (explained)
XProtect Incident Manager
XProtect LPR (explained)
XProtect Smart Wall (explained)
XProtect Transact (explained)
Milestone Open Network Bridge (explained)
XProtect DLNA Server (explained)
Devices
Hardware (explained)
Hardware pre-configuration (explained)
Devices (explained)
Cameras
Microphones
Speakers
Metadata
Inputs
Outputs
Device groups (explained)
Media storage
Storage and archiving (explained)
Archive structure (explained)
Pre-buffering and storage of recordings (explained)
Storage of the temporary pre-buffer recordings
Authentication
Active Directory (explained)
Users (explained)
Windows Users
Basic users
Identity Provider (explained)
External IDP (explained)
Claims (explained)
Enable users to log in to the XProtect VMS from an external IDP
Unique user names for external IDP users
Example of claims from an external IDP
Using sequence number of claim to create user names in XProtect
Defining specific claims to create user names in XProtect
Deleting external IDP users
Security
Roles and permissions of a role (explained)
Permissions of a role
Privacy masking (explained)
Privacy masking (explained)
Management Client profiles (explained)
Smart Client profiles (explained)
Evidence locks (explained)
Rules and events
Rules (explained)
Rule complexity
Rules and events (explained)
Time profiles (explained)
Day length time profiles (explained)
Notification profiles (explained)
Requirements for creating notification profiles
User-defined events (explained)
Analytics events (explained)
Generic events (explained)
Alarms
Alarms (explained)
Alarm configuration
Smart map
Smart map (explained)
Smart map integration with Google Maps (explained)
Add digital signature to Maps Static API key
Smart map integration with Bing Maps (explained)
Cached smart map files (explained)
Architecture
A distributed system setup
Milestone Interconnect (explained)
Selecting Milestone Interconnect or Milestone Federated Architecture (explained)
Milestone Interconnect and licensing
Milestone Interconnect setups (explained)
Configuring Milestone Federated Architecture
Ports used by the system
Application pools
Application pools in Milestone XProtect
Working with application pools
Open the Application Pools page
Product comparison
Licensing
Licenses (explained)
Free XProtect Essential+
Licenses for XProtect VMS products (except XProtect Essential+)
License types
Base licenses
Device licenses
Camera licenses for Milestone Interconnectâ¢
Licenses for add-on products
License activation (explained)
Automatic license activation (explained)
Grace period for license activation (explained)
Device changes without activation (explained)
Calculation of available number of device changes without activation (explained)
Milestone Care⢠(explained)
Licenses and hardware replacement (explained)
Get an overview of your licenses
Activate your licenses
Enable automatic license activation
Disable automatic license activation
Activate licenses online
Activate licenses offline
Activate licenses after grace period
Get additional licenses
Change the Software License Code
From the management server tray icon
From Management Client
License Information window
Requirements and considerations
Daylight saving time (explained)
Time servers (explained)
Limit size of database
IPv6 and IPv4 (explained)
Writing IPv6 addresses (explained)
Using IPv6 Addresses in URLs
Virtual servers
Multiple management servers (clustering) (explained)
Requirements for clustering
Protect recording databases from corruption
Hard disk failure: protect your drives
Windows Task Manager: be careful when you end processes
Power outages: use a UPS
SQL database transaction log (explained)
Minimum system requirements
Before you start installation
Prepare your servers and network
Prepare Active Directory
Installation method
Decide on a SQL Server edition
Select service account
Kerberos authentication (explained)
Virus scanning exclusions (explained)
How can XProtect VMS be configured to run in FIPS 140-2 compliant mode?
Before you install XProtect VMS on a FIPS enabled system
Register Software License Code
Device drivers (explained)
Requirements for offline installation
Secure communication (explained)
Installation
Install a new XProtect system
Install XProtect Essential+
Install your system - Single computer option
Install your system - Custom option
Install new XProtect components
Installing through Download Manager (explained)
Install a Management Client through Download Manager
Install a recording server through Download Manager
Install a failover recording server through Download Manager
Installing XProtect VMS using non-default ports
Installing silently through a command line shell (explained)
Install a recording server silently
Install XProtect Smart Client silently
Install a log server silently
Installation for workgroups
Install in a cluster
Use a certificate for an external IDP in a cluster environment
Troubleshooting errors when an external IDP configuration is protected with a...
Download Manager/download web page
Download Manager's default configuration
Download Manager's standard installers (user)
Add/publish Download Manager installer components
Hide/remove Download Manager installer components
Device pack installer - must be downloaded
Installation log files and troubleshooting
Configuration
Initial configuration tasks list
Recording servers
Change or verify the basic configuration of a recording server
Register a recording server
View encryption status to clients
Specify behavior when recording storage is unavailable
Add a new storage
Create an archive within a storage
Attach a device or group of devices to a storage
Disabled devices
Edit settings for a selected storage or archive
Enable digital signing for export
Encrypt your recordings
Back up archived recordings
Delete an archive from a storage
Delete a storage
Move non-archived recordings from one storage to another
Assign failover recording servers
Enable multicasting for the recording server
Enable multicasting for individual cameras
Define public address and port
Assign local IP ranges
Filter the device tree
Filter the device tree
Filter criteria characteristics
Specifying multiple filter criteria
Resetting the filter
Disabled devices
Failover servers
Set up and enable failover recording servers
Group failover recording servers for cold standby
View encryption status on a failover recording server
View status messages
View version information
Hardware
Add hardware
Add Hardware (dialog)
Disable / enable hardware
Edit hardware
Edit Hardware (dialog)
Enable / disable individual devices
Set up a secure connection to the hardware
Enable PTZ on a video encoder
Change passwords on hardware devices
Update firmware on hardware devices
Add and configure an external IDP
Devices - Groups
Add a device group
Specify which devices to include in a device group
Disabled Devices
Specify common properties for all devices in a device group
Disabled devices
Enable/disable devices via device groups
Devices - Camera settings
View or edit camera settings
Preview
Performance
Enable and disable fisheye lens support
Specify fisheye lens settings
Devices - Recording
Enable/disable recording
Enable recording on related devices
Manage manual recording
Add to roles:
Use in rules:
Specify recording frame rate
Enable keyframe recording
Enable recording on related devices
Save and retrieve remote recording
Delete recordings
Devices - Streaming
Add a stream
Manage multi-streaming
To change which stream to use for recording
Limit data transmission
Examples
Devices - Storage
Manage pre-buffering
Enable and disable pre-buffering
Specify storage location and pre-buffer period
Use pre-buffer in rules
Monitor the status of databases for devices
Move devices from one storage to another
Devices - Motion detection
Motion detection (explained)
Image quality
Privacy masks
Enable and disable motion detection
Specify the default setting of motion detection for cameras
Enable or disable motion detection for a specific camera
Enable or disable hardware acceleration
To enable or disable hardware acceleration
Use of GPU resources
Load balancing and performance
Enable manual sensitivity to define motion
Specify threshold to define motion
Specify exclude regions for motion detection
Devices - Preset camera positions
The Home preset position
Add a preset position (type 1)
Use preset positions from the camera (type 2)
Assign a camera's preset position as default
Specify the default preset as the PTZ Home position
Enable setting the PTZ home position
Edit a preset position for a camera (type 1 only)
Rename a preset position for a camera (type 2 only)
Test a preset position (type 1 only)
Devices - Patrolling
Patrolling profiles and manual patrolling (explained)
Manual patrolling
Add a patrolling profile
Specify preset positions in a patrolling profile
Specify the time at each preset position
Customize transitions (PTZ)
Specify an end position when patrolling
Reserve and release PTZ sessions
Reserve a PTZ session
Release a PTZ session
Specify PTZ session timeouts
Devices - Events for rules
Add or delete an event for a device
Add an event
Delete an event
Specify event properties
Use several instances of an event
Devices - Privacy masks
Enable/disable privacy masking
Define privacy masks
Change the timeout for lifted privacy masks
Give users permission to lift privacy masks
Create a report of your privacy masking configuration
Clients
View groups (explained)
Add a view group
Smart Client profiles
Add and configure a Smart Client profile
Copy a Smart Client profile
Create and set up Smart Client profiles, roles and time profiles
Set number of cameras allowed during search
Change the default export settings
Management Client profiles
Add and configure a Management Client profile
Copy a Management Client profile
Manage the visibility of functionality for a Management Client profile
Associate a Management Client profile with a role
Manage the overall access to system functionality for a role
Limit visibility of functionality for a profile
Matrix
Matrix and Matrix recipients (explained)
Define rules sending video to Matrix-recipients
Add Matrix recipients
Send the same video to several XProtect Smart Client views
Rules and events
Add rules
Events
Actions and stop actions
Create a rule
Validate rules
Validate a rule
Validate all rules
Edit, copy and rename a rule
Deactivate and activate a rule
Specify a time profile
Add a single time
Add a recurring time
Recurring time
Edit a time profile
Create day length time profiles
Day length time profile properties
Add notification profiles
Trigger email notifications from rules
Add a user-defined event
Rename a user defined event
Add and edit an analytics event
Add an analytics event
Edit an analytics event
Edit analytics events settings
Test an analytics event
Add a generic event
To add a generic event:
Authentication
Register claims from an external IDP
Map claims from an external IDP to roles in XProtect
Log in via an external IDP
Security
Add and manage a role
Copy, rename or delete a role
Copy a role
Rename a role
Delete a role
View effective roles
Assign/remove users and groups to/from roles
Assign Windows users and groups to a role
Assign basic users to a role
Remove users and groups from a role
Create basic users
Configure login settings for basic users
To create a basic user on your system:
View encryption status to clients
System Dashboard
View currently ongoing tasks on recording servers
System monitor (explained)
System monitor dashboard (explained)
System monitor thresholds (explained)
View the current state of your hardware and troubleshoot if needed
View the historical state of your hardware and print a report
Collect historical data of hardware states
Add a new camera or server tile on the System monitor dashboard
Edit a camera or server tile on the System monitor dashboard
Delete a camera or server tile on the System monitor dashboard
Edit thresholds for when hardware states should change
View evidence locks in the system
Print a report with your system configuration
Metadata
Show or hide metadata search categories and search filters
Alarms
Add an alarm
Enable encryption
Enable encryption to and from the management server
Enable server encryption for recording servers or remote servers
Enable event server encryption
Enable encryption to clients and servers
Enable encryption on the mobile server
Milestone Federated Architecture
Set up your system to run federated sites
Add site to hierarchy
Accept inclusion in the hierarchy
Set site properties
Refresh site hierarchy
Log into other sites in the hierarchy
Update site information of child sites
Detach a site from the hierarchy
Milestone Interconnect
Add a remote site to your central Milestone Interconnect site
Assign user permissions
Update remote site hardware
Enable playback directly from remote site camera
Retrieve remote recordings from remote site camera
Configure your central site to respond to events from remote sites
Remote connect services
Remote connect services (explained)
Install secure tunnel server environment for One-Click camera connection
Add or edit secure tunnel servers
Register new Axis One-Click camera
Smart maps
Geographic backgrounds (explained)
Enable Bing Maps or Google Maps in Management Client
Enable Bing Maps or Google Maps in XProtect Smart Client
Enable Milestone Map Service
Specify OpenStreetMap tile server
Enable smart map editing
Enable editing devices on smart map
Define device position and camera direction, field of view, depth (smart map)
Configure smart map with Milestone Federated Architecture
Maintenance
Backing up and restoring system configuration
Backing up and restoring your system configuration (explained)
Select shared backup folder
Back up system configuration manually
Restore system configuration from a manual backup
System configuration password (explained)
System configuration password settings
Change the system configuration password settings
Enter the system configuration password settings (recovery)
Manually backing up your system configuration (explained)
Backing up and restoring the event server configuration (explained)
Scheduled backup and restore of system configuration (explained)
Back up system configuration with scheduled backup
Restore system configuration from a scheduled backup
Back up log server's SQL database
Backup and restore fail and problem scenarios (explained)
Moving the management server
Unavailable management servers (explained)
Move the system configuration
Replace a recording server
Move hardware
Move hardware (wizard)
Replace hardware
Update your hardware data
Managing the SQL Server and databases
Changing the SQL Server and database addresses (explained)
Change the log server's SQL Server and database
Change the management server and the event server's SQL Server and database
Change the XProtect Incident Manager server's SQL Server and database
Change the IDP server's SQL Server and database
Managing server services
Server manager tray icons (explained)
Start or stop the Management Server service
Start or stop the Recording Server service
View status messages for Management Server or Recording Server
Manage encryption with the Server Configurator
Start, stop, or restart the Event Server service
Stopping the Event Server service
View Event Server or MIP logs
Enter current system configuration password
Managing registered services
Add and edit registered services
Manage network configuration
Registered services properties
Removing device drivers (explained)
Remove a recording server
Delete all hardware on a recording server
Changing the host name of the management server computer
The validity of certificates
Loss of customer data properties for registered services
In Milestone Customer Dashboard, the host name will appear unchanged
A host name change can trigger the change of the SQL Server address
Host name changes in a Milestone Federated Architecture
The host of the site is the root node in the architecture
The host of the site is a child node in the architecture
Managing server logs
Identify user activity, events, actions and errors
Filter Logs
Export logs
Search logs
Change log language
Allow 2018 R2 and earlier components to write logs
Troubleshooting
Debug logs (explained)
Issue: Change of SQL Server and database addresses prevents database access
Issue: Recording server startup fails due to port conflict
Issue: Recording Server goes offline when switching Management Server cluster...
Issue: A parent node in a Milestone Federated Architecture setup cannot conne...
To reestablish the connection between parent node and site
Upgrade
Upgrade (explained)
Upgrade requirements
Upgrade XProtect VMS to run in FIPS 140-2 compliant mode
Upgrade best practices
Upgrade in a cluster
User interface details
Main window and panes
Panes layout
System settings (Options dialog box)
General tab (options)
Server Logs tab (options)
Mail Server tab (options)
AVI Generation tab (options)
Network tab (options)
Bookmark tab (options)
User Settings tab (options)
External IDP tab (options)
Configure an external IDP
Register claims
Add redirect URIs for the web clients
Customer Dashboard tab (options)
Evidence Lock tab (options)
Audio messages tab (options)
Privacy settings tab
Access Control Settings tab (options)
Analytics Events tab (options)
Alarms and Events tab (options)
Generic Events tab (options)
Component menus
Management Client menus
File menu
Edit menu
View menu
Action menu
Tools menu
Help menu
Server Configurator (Utility)
Encryption tab properties
Registering servers
Language selection
Tray icon status
Starting and stopping services from tray icons
Management Server Manager (tray icon)
Basics node
License Information (Basics node)
Site Information (Basics node)
Remote Connect Services node
Axis One-click Camera Connection (Remote Connect Services node)
Servers node
Servers (node)
Recording Servers (Servers node)
Recording Server Settings window
Recording servers properties
Storage tab (recording server)
Failover tab (recording server)
Multicast tab (recording server)
Network tab (recording server)
Failover Servers (Servers node)
Info tab properties (failover server)
Multicast tab (failover server)
Info tab properties (failover group)
Sequence tab properties (failover group)
Remote server for Milestone Interconnect
Info tab (remote server)
Settings tab (remote server)
Events tab (remote server)
Remote Retrieval tab
Devices node
Devices (Devices node)
Status icons of devices
Cameras (Devices node)
Microphones (Devices node)
Speakers (Devices node)
Metadata (Devices node)
Input (Devices node)
Output (Devices node)
Devices tabs
Info tab (devices)
Info tab properties
Settings tab (devices)
Streams tab (devices)
Tasks on the Streams tab
Record tab (devices)
Tasks on the Record tab
Motion tab (devices)
Tasks on the Motion tab
Presets tab (devices)
Tasks on the Presets tab
PTZ session properties
Patrolling tab (devices)
Tasks on the Patrolling tab
Manual patrolling properties
Fisheye lens tab (devices)
Task on the Fisheye lens tab
Events tab (devices)
Tasks on the Events tab
Event tab (properties)
Client tab (devices)
Client tab properties
Privacy masking tab (devices)
Tasks on the Privacy masking tab
Tasks related to Privacy masking
Privacy masking tab (properties)
Hardware Properties window
Info tab (hardware)
Settings tab (hardware)
PTZ tab (video encoders)
Client node
Clients (node)
Smart Wall (Client node)
Smart Wall properties
Monitor properties
Smart Client Profiles (Client node)
Info tab (Smart Client profiles)
General tab (Smart Client profiles)
Advanced tab (Smart Client profiles)
Live tab (Smart Client profiles)
Playback tab (Smart Client profiles)
Setup tab (Smart Client profiles)
Export tab (Smart Client profiles)
Timeline tab (Smart Client profiles)
Access Control tab (Smart Client profiles)
Alarm Manager tab (Smart Client profiles)
Smart map tab (Smart Client profiles)
View Layout tab (Smart Client profiles)
Management Client Profiles (Client node)
Info tab (Management Client Profiles)
Profile tab (Management Client Profiles)
Navigation
Details
Tools Menu
Federated Sites
Rules and Events node
Rules (Rules and Events node)
Recreate default rules
Notification Profiles (Rules and Events node)
Events overview
Hardware:
Hardware - Configurable events:
Hardware - Predefined events:
Devices - Configurable events:
Devices - Predefined events:
External events - Predefined events:
External events - Generic events:
External events - User-defined events:
Recording servers:
System monitor events
System Monitor - Server:
System Monitor - Camera:
System Monitor - Disk:
System Monitor - Storage:
Other:
Events from add-on products and integrations:
Actions and stop actions
Manage Rule Wizard
Test Analytics Event (properties)
Generic Events and Data sources (properties)
Generic event (properties)
Generic event data source (properties)
Webhooks (Rules and Events node)
Security node
Roles (Security node)
Info tab (roles)
User and Groups tab (roles)
External IDP (roles)
Overall Security tab (roles)
Device tab (roles)
Camera-related permissions
Microphone-related permissions
Speaker-related permissions
Metadata-related permissions
Input-related permissions
Output-related permissions
PTZ tab (roles)
Speech tab (roles)
Remote Recordings tab (roles)
Smart Wall tab (roles)
External Event tab (roles)
View Group tab (roles)
Servers tab (roles)
Matrix tab (roles)
Alarms tab (roles)
Access Control tab (roles)
LPR tab (roles)
Incidents tab (roles)
MIP tab (roles)
Basic user (Security node)
System dashboard node
System Dashboard node
Current Tasks (System Dashboard node)
System Monitor (System Dashboard node)
System monitor dashboard window
Tiles
Hardware list with monitoring parameters
Customize dashboard window
Details window
System Monitor Thresholds (System Dashboard node)
Evidence Lock (System Dashboard node)
Configuration Reports (System Dashboard node)
Server Logs node
Server Logs node
System logs (tab)
Audit logs (tab)
Rule-triggered logs (tab)
Metadata Use node
Metadata and metadata search
What is metadata?
Metadata search
Metadata search requirements
Access Control node
Access control properties
General Settings tab (Access Control)
Doors and Associated Cameras tab (Access Control)
Access Control Events tab (Access Control)
Access Request Notification tab (Access Control)
Cardholders tab (Access Control)
Incidents node
Incident properties (Incidents node)
Transact node
Transaction Sources (Transact node)
Transaction sources (properties)
Transaction Definitions (Transact node)
Transaction definitions (properties)
Alarms node
Alarm Definitions (Alarms node)
Alarm definition settings:
Alarm trigger:
Operator action required:
Maps:
Other:
Alarm Data Settings (Alarms node)
Alarm Data Levels tab
States
Reasons for Closing tab
Sound Settings (Alarms node)
Federated Site Hierarchy
Federated site properties
General tab
Parent Site tab
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Contents
Table of Contents
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Milestone
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XProtect®
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2023
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File name: 49456337_xppplusbl.pdf
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Pages: 566
Author: Milestone
File created: 2023-02-02
Published: 2024-05-06
Updated: 2024-05-06
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Model: XPPPLUSBL
See other models:
Y5XPEXPLUSDL
Y3XPEXPLUSDL
Y2XPEXPLUSDL
YXPEXPLUSDL
XPEXPLUSDL
Related Products
Milestone XPPPLUSDL
Milestone YXPPPLUSDL
Milestone Y2XPPPLUSDL
Milestone Y3XPPPLUSDL
Milestone Y5XPPPLUSDL
Veracity VHW-HWPS-B8
Vivotek IB9387-LPR
2N 9155101CB
2N 9155401C-E
Vivotek IB9365-LPR
Milestone XPABL
Milestone XPADL
Milestone XPLPRBL
Milestone XPLPRCL
Milestone XPLPRLL
Table of Contents
×
Copyright, trademarks, and disclaimer
26
Overview
27
What's new?
27
In Management Client 2023 R1
27
Logging in (explained)
28
Login authorization (explained)
29
Log in using a non-secure connection
30
Change your basic user password
30
Product overview
31
System components
32
Management server (explained)
32
SQL Server installations and databases (explained)
32
Recording server (explained)
33
Mobile server (explained)
34
Event server (explained)
35
Log server (explained)
35
API Gateway (explained)
35
Failover
36
XProtect Management Server Failover
36
Failover management server (explained)
36
Failover recording server (explained)
37
Failover recording server functionality (explained)
38
Failover steps (explained)
40
Failover recording server services (explained)
41
Clients
42
Management Client (explained)
42
XProtect Smart Client (explained)
42
XProtect Mobile client (explained)
43
XProtect Web Client (explained)
44
Add-on products
45
XProtect Access (explained)
45
XProtect Incident Manager
46
XProtect LPR (explained)
46
XProtect Smart Wall (explained)
47
XProtect Transact (explained)
48
Milestone Open Network Bridge (explained)
49
XProtect DLNA Server (explained)
50
Devices
50
Hardware (explained)
50
Hardware pre-configuration (explained)
51
Devices (explained)
51
Cameras
52
Microphones
52
Speakers
52
Metadata
52
Inputs
53
Outputs
53
Device groups (explained)
53
Media storage
54
Storage and archiving (explained)
54
Archive structure (explained)
59
Pre-buffering and storage of recordings (explained)
60
Storage of the temporary pre-buffer recordings
61
Authentication
61
Active Directory (explained)
61
Users (explained)
61
Windows Users
62
Basic users
62
Identity Provider (explained)
63
External IDP (explained)
63
Claims (explained)
63
Enable users to log in to the XProtect VMS from an external IDP
63
Unique user names for external IDP users
63
Example of claims from an external IDP
64
Using sequence number of claim to create user names in XProtect
64
Defining specific claims to create user names in XProtect
65
Deleting external IDP users
65
Security
66
Roles and permissions of a role (explained)
66
Permissions of a role
66
Privacy masking (explained)
67
Privacy masking (explained)
67
Management Client profiles (explained)
69
Smart Client profiles (explained)
69
Evidence locks (explained)
70
Rules and events
72
Rules (explained)
72
Rule complexity
73
Rules and events (explained)
74
Time profiles (explained)
76
Day length time profiles (explained)
76
Notification profiles (explained)
77
Requirements for creating notification profiles
77
User-defined events (explained)
77
Analytics events (explained)
78
Generic events (explained)
79
Alarms
79
Alarms (explained)
79
Alarm configuration
81
Smart map
81
Smart map (explained)
81
Smart map integration with Google Maps (explained)
82
Add digital signature to Maps Static API key
82
Smart map integration with Bing Maps (explained)
83
Cached smart map files (explained)
83
Architecture
83
A distributed system setup
83
Milestone Interconnect (explained)
84
Selecting Milestone Interconnect or Milestone Federated Architecture (explained)
86
Milestone Interconnect and licensing
86
Milestone Interconnect setups (explained)
86
Configuring Milestone Federated Architecture
87
Ports used by the system
91
Application pools
106
Application pools in Milestone XProtect
106
Working with application pools
107
Open the Application Pools page
107
Product comparison
107
Licensing
108
Licenses (explained)
108
Free XProtect Essential+
108
Licenses for XProtect VMS products (except XProtect Essential+)
108
License types
109
Base licenses
109
Device licenses
109
Camera licenses for Milestone Interconnectâ¢
110
Licenses for add-on products
110
License activation (explained)
110
Automatic license activation (explained)
110
Grace period for license activation (explained)
111
Device changes without activation (explained)
111
Calculation of available number of device changes without activation (explained)
112
Milestone Care⢠(explained)
113
Licenses and hardware replacement (explained)
113
Get an overview of your licenses
114
Activate your licenses
115
Enable automatic license activation
115
Disable automatic license activation
115
Activate licenses online
116
Activate licenses offline
116
Activate licenses after grace period
117
Get additional licenses
117
Change the Software License Code
117
From the management server tray icon
118
From Management Client
118
License Information window
118
Requirements and considerations
122
Daylight saving time (explained)
122
Time servers (explained)
122
Limit size of database
123
IPv6 and IPv4 (explained)
123
Writing IPv6 addresses (explained)
125
Using IPv6 Addresses in URLs
125
Virtual servers
126
Multiple management servers (clustering) (explained)
126
Requirements for clustering
127
Protect recording databases from corruption
127
Hard disk failure: protect your drives
127
Windows Task Manager: be careful when you end processes
128
Power outages: use a UPS
128
SQL database transaction log (explained)
128
Minimum system requirements
129
Before you start installation
129
Prepare your servers and network
129
Prepare Active Directory
130
Installation method
130
Decide on a SQL Server edition
132
Select service account
133
Kerberos authentication (explained)
133
Virus scanning exclusions (explained)
135
How can XProtect VMS be configured to run in FIPS 140-2 compliant mode?
136
Before you install XProtect VMS on a FIPS enabled system
137
Register Software License Code
137
Device drivers (explained)
137
Requirements for offline installation
138
Secure communication (explained)
138
Installation
140
Install a new XProtect system
140
Install XProtect Essential+
140
Install your system - Single computer option
145
Install your system - Custom option
151
Install new XProtect components
156
Installing through Download Manager (explained)
156
Install a Management Client through Download Manager
157
Install a recording server through Download Manager
158
Install a failover recording server through Download Manager
161
Installing XProtect VMS using non-default ports
163
Installing silently through a command line shell (explained)
163
Install a recording server silently
165
Install XProtect Smart Client silently
166
Install a log server silently
167
Installation for workgroups
168
Install in a cluster
169
Use a certificate for an external IDP in a cluster environment
172
Troubleshooting errors when an external IDP configuration is protected with a...
173
Download Manager/download web page
174
Download Manager's default configuration
176
Download Manager's standard installers (user)
178
Add/publish Download Manager installer components
178
Hide/remove Download Manager installer components
179
Device pack installer - must be downloaded
180
Installation log files and troubleshooting
181
Configuration
182
Initial configuration tasks list
182
Recording servers
183
Change or verify the basic configuration of a recording server
183
Register a recording server
185
View encryption status to clients
186
Specify behavior when recording storage is unavailable
187
Add a new storage
188
Create an archive within a storage
189
Attach a device or group of devices to a storage
189
Disabled devices
189
Edit settings for a selected storage or archive
190
Enable digital signing for export
190
Encrypt your recordings
191
Back up archived recordings
194
Delete an archive from a storage
195
Delete a storage
195
Move non-archived recordings from one storage to another
196
Assign failover recording servers
196
Enable multicasting for the recording server
197
Enable multicasting for individual cameras
198
Define public address and port
198
Assign local IP ranges
199
Filter the device tree
199
Filter the device tree
199
Filter criteria characteristics
199
Specifying multiple filter criteria
200
Resetting the filter
200
Disabled devices
200
Failover servers
200
Set up and enable failover recording servers
200
Group failover recording servers for cold standby
201
View encryption status on a failover recording server
201
View status messages
202
View version information
202
Hardware
203
Add hardware
203
Add Hardware (dialog)
203
Disable / enable hardware
205
Edit hardware
205
Edit Hardware (dialog)
205
Enable / disable individual devices
208
Set up a secure connection to the hardware
209
Enable PTZ on a video encoder
210
Change passwords on hardware devices
211
Update firmware on hardware devices
212
Add and configure an external IDP
214
Devices - Groups
214
Add a device group
214
Specify which devices to include in a device group
214
Disabled Devices
215
Specify common properties for all devices in a device group
215
Disabled devices
216
Enable/disable devices via device groups
216
Devices - Camera settings
216
View or edit camera settings
216
Preview
217
Performance
217
Enable and disable fisheye lens support
217
Specify fisheye lens settings
217
Devices - Recording
218
Enable/disable recording
218
Enable recording on related devices
218
Manage manual recording
218
Add to roles:
219
Use in rules:
219
Specify recording frame rate
219
Enable keyframe recording
219
Enable recording on related devices
220
Save and retrieve remote recording
220
Delete recordings
221
Devices - Streaming
221
Add a stream
221
Manage multi-streaming
221
To change which stream to use for recording
222
Limit data transmission
222
Examples
222
Devices - Storage
223
Manage pre-buffering
223
Enable and disable pre-buffering
223
Specify storage location and pre-buffer period
223
Use pre-buffer in rules
224
Monitor the status of databases for devices
224
Move devices from one storage to another
226
Devices - Motion detection
226
Motion detection (explained)
226
Image quality
227
Privacy masks
227
Enable and disable motion detection
227
Specify the default setting of motion detection for cameras
227
Enable or disable motion detection for a specific camera
227
Enable or disable hardware acceleration
227
To enable or disable hardware acceleration
227
Use of GPU resources
228
Load balancing and performance
228
Enable manual sensitivity to define motion
229
Specify threshold to define motion
229
Specify exclude regions for motion detection
230
Devices - Preset camera positions
231
The Home preset position
231
Add a preset position (type 1)
231
Use preset positions from the camera (type 2)
233
Assign a camera's preset position as default
233
Specify the default preset as the PTZ Home position
234
Enable setting the PTZ home position
234
Edit a preset position for a camera (type 1 only)
234
Rename a preset position for a camera (type 2 only)
236
Test a preset position (type 1 only)
236
Devices - Patrolling
237
Patrolling profiles and manual patrolling (explained)
237
Manual patrolling
237
Add a patrolling profile
237
Specify preset positions in a patrolling profile
238
Specify the time at each preset position
238
Customize transitions (PTZ)
239
Specify an end position when patrolling
240
Reserve and release PTZ sessions
240
Reserve a PTZ session
241
Release a PTZ session
241
Specify PTZ session timeouts
241
Devices - Events for rules
242
Add or delete an event for a device
242
Add an event
242
Delete an event
242
Specify event properties
243
Use several instances of an event
243
Devices - Privacy masks
243
Enable/disable privacy masking
243
Define privacy masks
244
Change the timeout for lifted privacy masks
245
Give users permission to lift privacy masks
246
Create a report of your privacy masking configuration
247
Clients
248
View groups (explained)
248
Add a view group
248
Smart Client profiles
249
Add and configure a Smart Client profile
249
Copy a Smart Client profile
249
Create and set up Smart Client profiles, roles and time profiles
249
Set number of cameras allowed during search
250
Change the default export settings
254
Management Client profiles
255
Add and configure a Management Client profile
255
Copy a Management Client profile
256
Manage the visibility of functionality for a Management Client profile
256
Associate a Management Client profile with a role
256
Manage the overall access to system functionality for a role
256
Limit visibility of functionality for a profile
257
Matrix
257
Matrix and Matrix recipients (explained)
257
Define rules sending video to Matrix-recipients
257
Add Matrix recipients
258
Send the same video to several XProtect Smart Client views
258
Rules and events
259
Add rules
259
Events
259
Actions and stop actions
259
Create a rule
259
Validate rules
260
Validate a rule
261
Validate all rules
261
Edit, copy and rename a rule
261
Deactivate and activate a rule
262
Specify a time profile
262
Add a single time
262
Add a recurring time
263
Recurring time
264
Edit a time profile
264
Create day length time profiles
265
Day length time profile properties
265
Add notification profiles
265
Trigger email notifications from rules
267
Add a user-defined event
267
Rename a user defined event
268
Add and edit an analytics event
268
Add an analytics event
268
Edit an analytics event
268
Edit analytics events settings
268
Test an analytics event
269
Add a generic event
269
To add a generic event:
270
Authentication
270
Register claims from an external IDP
270
Map claims from an external IDP to roles in XProtect
270
Log in via an external IDP
271
Security
271
Add and manage a role
271
Copy, rename or delete a role
272
Copy a role
272
Rename a role
272
Delete a role
272
View effective roles
272
Assign/remove users and groups to/from roles
273
Assign Windows users and groups to a role
273
Assign basic users to a role
273
Remove users and groups from a role
273
Create basic users
274
Configure login settings for basic users
274
To create a basic user on your system:
275
View encryption status to clients
276
System Dashboard
277
View currently ongoing tasks on recording servers
277
System monitor (explained)
278
System monitor dashboard (explained)
278
System monitor thresholds (explained)
278
View the current state of your hardware and troubleshoot if needed
279
View the historical state of your hardware and print a report
279
Collect historical data of hardware states
280
Add a new camera or server tile on the System monitor dashboard
280
Edit a camera or server tile on the System monitor dashboard
281
Delete a camera or server tile on the System monitor dashboard
281
Edit thresholds for when hardware states should change
281
View evidence locks in the system
282
Print a report with your system configuration
282
Metadata
283
Show or hide metadata search categories and search filters
283
Alarms
284
Add an alarm
284
Enable encryption
285
Enable encryption to and from the management server
285
Enable server encryption for recording servers or remote servers
286
Enable event server encryption
288
Enable encryption to clients and servers
289
Enable encryption on the mobile server
291
Milestone Federated Architecture
293
Set up your system to run federated sites
293
Add site to hierarchy
295
Accept inclusion in the hierarchy
296
Set site properties
296
Refresh site hierarchy
297
Log into other sites in the hierarchy
297
Update site information of child sites
298
Detach a site from the hierarchy
298
Milestone Interconnect
299
Add a remote site to your central Milestone Interconnect site
299
Assign user permissions
299
Update remote site hardware
300
Enable playback directly from remote site camera
300
Retrieve remote recordings from remote site camera
300
Configure your central site to respond to events from remote sites
301
Remote connect services
303
Remote connect services (explained)
303
Install secure tunnel server environment for One-Click camera connection
303
Add or edit secure tunnel servers
303
Register new Axis One-Click camera
304
Smart maps
304
Geographic backgrounds (explained)
304
Enable Bing Maps or Google Maps in Management Client
306
Enable Bing Maps or Google Maps in XProtect Smart Client
306
Enable Milestone Map Service
306
Specify OpenStreetMap tile server
307
Enable smart map editing
308
Enable editing devices on smart map
309
Define device position and camera direction, field of view, depth (smart map)
310
Configure smart map with Milestone Federated Architecture
312
Maintenance
313
Backing up and restoring system configuration
313
Backing up and restoring your system configuration (explained)
313
Select shared backup folder
314
Back up system configuration manually
314
Restore system configuration from a manual backup
314
System configuration password (explained)
315
System configuration password settings
316
Change the system configuration password settings
316
Enter the system configuration password settings (recovery)
317
Manually backing up your system configuration (explained)
318
Backing up and restoring the event server configuration (explained)
318
Scheduled backup and restore of system configuration (explained)
318
Back up system configuration with scheduled backup
319
Restore system configuration from a scheduled backup
319
Back up log server's SQL database
320
Backup and restore fail and problem scenarios (explained)
321
Moving the management server
321
Unavailable management servers (explained)
322
Move the system configuration
322
Replace a recording server
323
Move hardware
324
Move hardware (wizard)
325
Replace hardware
327
Update your hardware data
330
Managing the SQL Server and databases
331
Changing the SQL Server and database addresses (explained)
331
Change the log server's SQL Server and database
331
Change the management server and the event server's SQL Server and database
331
Change the XProtect Incident Manager server's SQL Server and database
332
Change the IDP server's SQL Server and database
332
Managing server services
333
Server manager tray icons (explained)
333
Start or stop the Management Server service
335
Start or stop the Recording Server service
336
View status messages for Management Server or Recording Server
337
Manage encryption with the Server Configurator
337
Start, stop, or restart the Event Server service
337
Stopping the Event Server service
338
View Event Server or MIP logs
338
Enter current system configuration password
340
Managing registered services
340
Add and edit registered services
341
Manage network configuration
341
Registered services properties
341
Removing device drivers (explained)
342
Remove a recording server
343
Delete all hardware on a recording server
343
Changing the host name of the management server computer
343
The validity of certificates
343
Loss of customer data properties for registered services
344
In Milestone Customer Dashboard, the host name will appear unchanged
344
A host name change can trigger the change of the SQL Server address
344
Host name changes in a Milestone Federated Architecture
345
The host of the site is the root node in the architecture
345
The host of the site is a child node in the architecture
345
Managing server logs
346
Identify user activity, events, actions and errors
346
Filter Logs
346
Export logs
348
Search logs
348
Change log language
349
Allow 2018 R2 and earlier components to write logs
349
Troubleshooting
350
Debug logs (explained)
350
Issue: Change of SQL Server and database addresses prevents database access
350
Issue: Recording server startup fails due to port conflict
351
Issue: Recording Server goes offline when switching Management Server cluster...
352
Issue: A parent node in a Milestone Federated Architecture setup cannot conne...
353
To reestablish the connection between parent node and site
353
Upgrade
354
Upgrade (explained)
354
Upgrade requirements
355
Upgrade XProtect VMS to run in FIPS 140-2 compliant mode
356
Upgrade best practices
357
Upgrade in a cluster
359
User interface details
361
Main window and panes
361
Panes layout
363
System settings (Options dialog box)
365
General tab (options)
366
Server Logs tab (options)
369
Mail Server tab (options)
370
AVI Generation tab (options)
371
Network tab (options)
372
Bookmark tab (options)
372
User Settings tab (options)
372
External IDP tab (options)
372
Configure an external IDP
373
Register claims
374
Add redirect URIs for the web clients
375
Customer Dashboard tab (options)
376
Evidence Lock tab (options)
376
Audio messages tab (options)
377
Privacy settings tab
378
Access Control Settings tab (options)
378
Analytics Events tab (options)
378
Alarms and Events tab (options)
379
Generic Events tab (options)
381
Component menus
383
Management Client menus
383
File menu
383
Edit menu
383
View menu
383
Action menu
384
Tools menu
384
Help menu
385
Server Configurator (Utility)
385
Encryption tab properties
385
Registering servers
386
Language selection
387
Tray icon status
387
Starting and stopping services from tray icons
389
Management Server Manager (tray icon)
390
Basics node
391
License Information (Basics node)
391
Site Information (Basics node)
391
Remote Connect Services node
392
Axis One-click Camera Connection (Remote Connect Services node)
392
Servers node
393
Servers (node)
393
Recording Servers (Servers node)
393
Recording Server Settings window
394
Recording servers properties
395
Storage tab (recording server)
397
Failover tab (recording server)
401
Multicast tab (recording server)
403
Network tab (recording server)
406
Failover Servers (Servers node)
406
Info tab properties (failover server)
408
Multicast tab (failover server)
410
Info tab properties (failover group)
410
Sequence tab properties (failover group)
411
Remote server for Milestone Interconnect
411
Info tab (remote server)
411
Settings tab (remote server)
412
Events tab (remote server)
412
Remote Retrieval tab
412
Devices node
413
Devices (Devices node)
413
Status icons of devices
414
Cameras (Devices node)
416
Microphones (Devices node)
417
Speakers (Devices node)
417
Metadata (Devices node)
418
Input (Devices node)
418
Output (Devices node)
418
Devices tabs
419
Info tab (devices)
419
Info tab properties
420
Settings tab (devices)
421
Streams tab (devices)
422
Tasks on the Streams tab
423
Record tab (devices)
424
Tasks on the Record tab
426
Motion tab (devices)
426
Tasks on the Motion tab
427
Presets tab (devices)
429
Tasks on the Presets tab
431
PTZ session properties
432
Patrolling tab (devices)
433
Tasks on the Patrolling tab
435
Manual patrolling properties
435
Fisheye lens tab (devices)
436
Task on the Fisheye lens tab
436
Events tab (devices)
437
Tasks on the Events tab
437
Event tab (properties)
438
Client tab (devices)
438
Client tab properties
439
Privacy masking tab (devices)
441
Tasks on the Privacy masking tab
442
Tasks related to Privacy masking
442
Privacy masking tab (properties)
442
Hardware Properties window
444
Info tab (hardware)
444
Settings tab (hardware)
445
PTZ tab (video encoders)
446
Client node
446
Clients (node)
446
Smart Wall (Client node)
447
Smart Wall properties
447
Monitor properties
448
Smart Client Profiles (Client node)
450
Info tab (Smart Client profiles)
450
General tab (Smart Client profiles)
451
Advanced tab (Smart Client profiles)
451
Live tab (Smart Client profiles)
452
Playback tab (Smart Client profiles)
452
Setup tab (Smart Client profiles)
453
Export tab (Smart Client profiles)
453
Timeline tab (Smart Client profiles)
453
Access Control tab (Smart Client profiles)
454
Alarm Manager tab (Smart Client profiles)
454
Smart map tab (Smart Client profiles)
455
View Layout tab (Smart Client profiles)
456
Management Client Profiles (Client node)
456
Info tab (Management Client Profiles)
456
Profile tab (Management Client Profiles)
456
Navigation
457
Details
458
Tools Menu
458
Federated Sites
459
Rules and Events node
459
Rules (Rules and Events node)
459
Recreate default rules
460
Notification Profiles (Rules and Events node)
462
Events overview
463
Hardware:
463
Hardware - Configurable events:
463
Hardware - Predefined events:
464
Devices - Configurable events:
464
Devices - Predefined events:
464
External events - Predefined events:
467
External events - Generic events:
468
External events - User-defined events:
468
Recording servers:
468
System monitor events
470
System Monitor - Server:
470
System Monitor - Camera:
472
System Monitor - Disk:
473
System Monitor - Storage:
473
Other:
474
Events from add-on products and integrations:
474
Actions and stop actions
474
Manage Rule Wizard
474
Test Analytics Event (properties)
486
Generic Events and Data sources (properties)
488
Generic event (properties)
488
Generic event data source (properties)
490
Webhooks (Rules and Events node)
492
Security node
492
Roles (Security node)
492
Info tab (roles)
492
User and Groups tab (roles)
494
External IDP (roles)
494
Overall Security tab (roles)
495
Device tab (roles)
523
Camera-related permissions
524
Microphone-related permissions
525
Speaker-related permissions
527
Metadata-related permissions
529
Input-related permissions
530
Output-related permissions
530
PTZ tab (roles)
531
Speech tab (roles)
532
Remote Recordings tab (roles)
533
Smart Wall tab (roles)
533
External Event tab (roles)
533
View Group tab (roles)
534
Servers tab (roles)
534
Matrix tab (roles)
535
Alarms tab (roles)
535
Access Control tab (roles)
536
LPR tab (roles)
536
Incidents tab (roles)
537
MIP tab (roles)
537
Basic user (Security node)
537
System dashboard node
538
System Dashboard node
538
Current Tasks (System Dashboard node)
538
System Monitor (System Dashboard node)
538
System monitor dashboard window
539
Tiles
539
Hardware list with monitoring parameters
539
Customize dashboard window
539
Details window
539
System Monitor Thresholds (System Dashboard node)
541
Evidence Lock (System Dashboard node)
544
Configuration Reports (System Dashboard node)
544
Server Logs node
545
Server Logs node
545
System logs (tab)
545
Audit logs (tab)
546
Rule-triggered logs (tab)
546
Metadata Use node
547
Metadata and metadata search
547
What is metadata?
547
Metadata search
547
Metadata search requirements
548
Access Control node
548
Access control properties
548
General Settings tab (Access Control)
548
Doors and Associated Cameras tab (Access Control)
549
Access Control Events tab (Access Control)
550
Access Request Notification tab (Access Control)
551
Cardholders tab (Access Control)
552
Incidents node
553
Incident properties (Incidents node)
553
Transact node
554
Transaction Sources (Transact node)
554
Transaction sources (properties)
554
Transaction Definitions (Transact node)
556
Transaction definitions (properties)
556
Alarms node
558
Alarm Definitions (Alarms node)
558
Alarm definition settings:
559
Alarm trigger:
559
Operator action required:
560
Maps:
560
Other:
560
Alarm Data Settings (Alarms node)
561
Alarm Data Levels tab
561
States
562
Reasons for Closing tab
563
Sound Settings (Alarms node)
563
Federated Site Hierarchy
564
Federated site properties
564
General tab
564
Parent Site tab
564
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