Axis 0709-001-EOL Q8414-LVS Corner Mount Stainless Steel User Manual

AXISQ8414-LVSNetworkCamera

UserManual

AboutthisDocument

ThismanualisintendedforadministratorsandusersoftheAXIS

Q8414-LVSNetworkCamera,andisapplicabletormware5.40and

later.Itincludesinstructionsforusingandmanagingtheproducton

yournetwork.Previousexperienceofnetworkingwillbeofusewhen

usingthisproduct.SomeknowledgeofUNIXorLinux-basedsystems

mayalsobebenecial,fordevelopingshellscriptsandapplications.

LaterversionsofthisdocumentwillbepostedtotheAxiswebsite,

asrequired.Seealsotheproduct’sonlinehelp,availableviathe

web-basedinterface.

LegalConsiderations

Videoandaudiosurveillancecanberegulatedbylawsthatvaryfrom

countrytocountry.Checkthelawsinyourlocalregionbeforeusing

thisproductforsurveillancepurposes.

Thisproductincludesone(1)H.264decoderlicenseandone(1)AAC

decoderlicense.Topurchasefurtherlicenses,contactyourreseller.

Liability

Everycarehasbeentakeninthepreparationofthisdocument.Please

informyourlocalAxisofceofanyinaccuraciesoromissions.Axis

CommunicationsABcannotbeheldresponsibleforanytechnicalor

typographicalerrorsandreservestherighttomakechangestothe

productandmanualswithoutpriornotice.AxisCommunicationsAB

makesnowarrantyofanykindwithregardtothematerialcontained

withinthisdocument,including,butnotlimitedto,theimplied

warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis

CommunicationsABshallnotbeliablenorresponsibleforincidentalor

consequentialdamagesinconnectionwiththefurnishing,performance

oruseofthismaterial.Thisproductisonlytobeusedforitsintended

purpose.

IntellectualPropertyRights

AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied

intheproductdescribedinthisdocument.Inparticular,andwithout

limitation,theseintellectualpropertyrightsmayincludeoneormore

ofthepatentslistedatwww.axis.com/patent.htmandoneormore

additionalpatentsorpendingpatentapplicationsintheUSandother

countries.

Thisproductcontainslicensedthird-partysoftware.Seethemenuitem

“About”intheproduct’suserinterfaceformoreinformation.

ThisproductcontainssourcecodecopyrightAppleComputer,

Inc.,underthetermsofApplePublicSourceLicense2.0(see

www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom

https://developer.apple.com/bonjour/

EquipmentModications

Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe

instructionsgivenintheuserdocumentation.Thisequipmentcontains

nouser-serviceablecomponents.Unauthorizedequipmentchangesor

modicationswillinvalidateallapplicableregulatorycertications

andapprovals.

TrademarkAcknowledgments

AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare

registeredtrademarksortrademarkapplicationsofAxisABinvarious

jurisdictions.Allothercompanynamesandproductsaretrademarksor

registeredtrademarksoftheirrespectivecompanies.

Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,

Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows

VistaandWWWareregisteredtrademarksoftherespectiveholders.

JavaandallJava-basedtrademarksandlogosaretrademarksor

registeredtrademarksofOracleand/oritsafliates.UPnP

isa

certicationmarkoftheUPnP

ImplementersCorporation.

SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,

LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,

miniSDHC,microSDHC,microSDXCarealltrademarksorregistered

trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

RegulatoryInformation

Europe

ThisproductcomplieswiththeapplicableCEmarkingdirectives

andharmonizedstandards:

•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See

ElectromagneticCompatibility(EMC)onpage2.

•LowVoltage(LVD)Directive2006/95/EC.SeeSafetyonpage2.

•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.

SeeDisposalandRecyclingonpage3.

Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom

AxisCommunicationsAB.SeeContactInformationonpage3.

ElectromagneticCompatibility(EMC)

Thisequipmenthasbeendesignedandtestedtofulllapplicable

standardsfor:

•Radiofrequencyemissionwheninstalledaccordingtothe

instructionsandusedinitsintendedenvironment.

•Immunitytoelectricalandelectromagneticphenomenawhen

installedaccordingtotheinstructionsandusedinitsintended

environment.

USA

Thisequipmenthasbeentestedusingashieldednetworkcable(STP)

andfoundtocomplywiththelimitsforaClassBdigitaldevice,

pursuanttopart15oftheFCCRules.Theselimitsaredesigned

toprovidereasonableprotectionagainstharmfulinterferenceina

residentialinstallation.Thisequipmentgenerates,usesandcanradiate

radiofrequencyenergyand,ifnotinstalledandusedinaccordance

withtheinstructions,maycauseharmfulinterferencetoradio

communications.However,thereisnoguaranteethatinterference

willnotoccurinaparticularinstallation.Ifthisequipmentdoes

causeharmfulinterferencetoradioortelevisionreception,which

canbedeterminedbyturningtheequipmentoffandon,theuseris

encouragedtotrytocorrecttheinterferencebyoneormoreofthe

followingmeasures:

•Reorientorrelocatethereceivingantenna.

•Increasetheseparationbetweentheequipmentandreceiver.

•Connecttheequipmentintoanoutletonacircuitdifferentfrom

thattowhichthereceiverisconnected.

•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

Theproductshallbeconnectedusingashieldednetworkcable(STP)

thatisproperlygrounded.

Canada

ThisdigitalapparatuscomplieswithCANICES-3(ClassB).Theproduct

shallbeconnectedusingashieldednetworkcable(STP)thatisproperly

grounded.

CetappareilnumériqueestconformeàlanormeCANNMB-3(classeB).

Leproduitdoitêtreconnectéàl'aided'uncâbleréseaublindé(STP)qui

estcorrectementmisàlaterre.

Thisproductfulllstherequirementsforimmunityaccording

toEN61000-6-1residential,commercialandlight-industrial

environments.

Thisproductfulllstherequirementsforimmunityaccordingto

EN61000-6-2industrialenvironments.

Thisproductfulllstherequirementsforimmunityaccordingto

EN55024ofceandcommercialenvironments

Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsforRFemission

accordingtotheClassBlimitofAS/NZSCISPR22.Theproductshall

beconnectedusingashieldednetworkcable(STP)thatisproperly

grounded.

Japan

この装置は、クラスB情報技術装置です。この装置は、家

庭環境で使用することを目的としていますが、この装置が

ラジオやテレビジョン受信機に近接して使用されると、受

信障害を引き起こすことがあります。取扱説明書に従って

正しい取り扱いをして下さい。本製品は、シールドネット

ワークケーブル(STP)を使用して接続してください。また

適切に接地してください。

Korea

이기기는가정용(B급)전자파적합기기로서주로가정에

서사용하는것을목적으로하며,모든지역에서사용할수

있습니다.적절히접지된STP(shieldedtwistedpair)케이

블을사용하여제품을연결하십시오.

Safety

ThisproductcomplieswithIEC/EN/UL60950-1,SafetyofInformation

TechnologyEquipment.Ifitsconnectingcablesareroutedoutdoors,

theproductshallbegroundedeitherthroughashieldednetworkcable

(STP)orotherappropriatemethod.

Battery

TheAxisproductusesa3.0VBR/CR2032lithiumbatteryasthepower

supplyforitsinternalreal-timeclock(RTC).Undernormalconditions

thisbatterywilllastforaminimumofveyears.

LowbatterypoweraffectstheoperationoftheRTC,causingittoreset

ateverypower-up.Whenthebatteryneedsreplacing,alogmessage

willappearintheproduct’sserverreport.Formoreinformationabout

theserverreport,seetheproduct´ssetuppagesorcontactAxissupport.

Thebatteryshouldnotbereplacedunlessrequired,butifthebattery

doesneedreplacing,contactAxissupportatwww.axis.com/techsupfor

assistance.

WARNING

•Riskofexplosionifthebatteryisincorrectlyreplaced.

•Replaceonlywithanidenticalbatteryorabatterywhichis

recommendedbyAxis.

•Disposeofusedbatteriesaccordingtolocalregulationsor

thebatterymanufacturer'sinstructions.

DisposalandRecycling

Whenthisproducthasreachedtheendofitsusefullife,disposeof

itaccordingtolocallawsandregulations.Forinformationabout

yournearestdesignatedcollectionpoint,contactyourlocalauthority

responsibleforwastedisposal.Inaccordancewithlocallegislation,

penaltiesmaybeapplicableforincorrectdisposalofthiswaste.

Europe

Thissymbolmeansthattheproductshallnotbedisposedof

togetherwithhouseholdorcommercialwaste.Directive2012/19/EU

onwasteelectricalandelectronicequipment(WEEE)isapplicablein

theEuropeanUnionmemberstates.Topreventpotentialharmto

humanhealthandtheenvironment,theproductmustbedisposed

ofinanapprovedandenvironmentallysaferecyclingprocess.For

informationaboutyournearestdesignatedcollectionpoint,contact

yourlocalauthorityresponsibleforwastedisposal.Businessesshould

contacttheproductsupplierforinformationabouthowtodispose

ofthisproductcorrectly.

ThisproductcomplieswiththerequirementsofDirective201 1/65/EUon

therestrictionoftheuseofcertainhazardoussubstancesinelectrical

andelectronicequipment(RoHS).

China

Thisproductcomplieswiththerequirementsofthelegislative

actAdministrationontheControlofPollutionCausedbyElectronic

InformationProducts(ACPEIP).

ContactInformation

AxisCommunicationsAB

Emdalavägen14

22369Lund

Sweden

Tel:+46462721800

Fax:+4646136130

www.axis.com

Support

Shouldyourequireanytechnicalassistance,pleasecontactyourAxis

reseller.Ifyourquestionscannotbeansweredimmediately,your

resellerwillforwardyourqueriesthroughtheappropriatechannelsto

ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:

•downloaduserdocumentationandsoftwareupdates

•ndanswerstoresolvedproblemsintheFAQdatabase.Search

byproduct,category,orphrase

•reportproblemstoAxissupportstaffbyloggingintoyourprivate

supportarea

•chatwithAxissupportstaff(selectedcountriesonly)

•visitAxisSupportatwww.axis.com/techsup/

LearnMore!

VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,

webinars,tutorialsandguides.

AXISQ8414-LVSNetworkCamera

TableofContents

HardwareOverview..........................................6

ConnectorsandButtons..........................................6

LEDIndicators..................................................7

AccesstheProduct..........................................9

AccessfromaBrowser...........................................9

AccessfromtheInternet..........................................9

SettheRootPassword...........................................9

SetPowerLineFrequency.........................................10

TheLiveViewPage..............................................10

MediaStreams.............................................14

HowtoStreamH.264............................................14

MJPEG........................................................14

AXISMediaControl(AMC)........................................14

AlternativeMethodsofAccessingtheVideoStream....................15

AccessAudioStreams............................................16

SetUptheProduct..........................................17

BasicSetup....................................................17

Focus&Zoom..................................................17

VideoandAudio............................................19

VideoStream...................................................19

StreamProles.................................................20

CameraSettings................................................21

ViewArea.....................................................23

Overlay........................................................23

PrivacyMask...................................................24

Focus&Zoom..................................................25

AudioSettings..................................................25

AudioClips....................................................27

ConguretheLiveViewPage.................................28

PTZ(PanTiltZoom).........................................30

PresetPositions.................................................30

GuardTour.....................................................30

Advanced......................................................31

Detectors..................................................32

CameraTampering..............................................32

MotionDetection...............................................32

AudioDetection................................................34

Applications...............................................35

ApplicationLicenses.............................................35

InstallApplication...............................................35

ApplicationConsiderations........................................35

Events....................................................37

SetUpActionRules.............................................37

AddRecipients..................................................39

CreateSchedules................................................40

SetUpRecurrences..............................................40

Recordings.................................................41

RecordingList..................................................41

ContinuousRecording............................................41

SystemOptions.............................................43

Security.......................................................43

Date&Time....................................................44

Network.......................................................45

Storage.......................................................50

Ports&Devices.................................................52

Maintenance...................................................52

Support.......................................................53

Advanced......................................................53

ResettoFactoryDefaultSettings...................................54

Troubleshooting............................................55

ChecktheFirmware.............................................55

AXISQ8414-LVSNetworkCamera

TableofContents

UpgradetheFirmware...........................................55

Symptoms,PossibleCausesandRemedialActions.....................56

TechnicalSpecications......................................59

Connectors....................................................62

PerformanceConsiderations.......................................63

AXISQ8414-LVSNetworkCamera

HardwareOverview

12 13

3 10

114 5 6 7 8 9

Cablegasket(networkcable)

Cablegasket(I/Ooraudiocable)

PoEClassselector*

Networkconnector

Audiooutconnector

LEDindicators

Audioinconnector

I/Oconnector

Controlbutton

IRwindow

Microphone

Notused

SDcardslot

*UsedforswitchingbetweenPoEClass2(limitedIR)andPoEClass3(fullIR).

ConnectorsandButtons

Fortechnicalspecications,seepage59.

NetworkConnector

RJ45EthernetconnectorwithPoweroverEthernet(PoE).

AXISQ8414-LVSNetworkCamera

HardwareOverview

NO NO

TICE TICE

TICE

Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothenetworkshall

beintendedfortheirspecicuse.Makesurethatthenetworkdevicesareinstalledinaccordancewiththemanufacturer’s

instructions.Forinformationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2.

I/OConnector

Usewithexternaldevicesincombinationwith,forexample,tamperingalarms,motiondetection,eventtriggering,timelapserecording

andalarmnotications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:

•Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivatedbythe

VAPIX®ApplicationProgrammingInterface,outputbuttonsontheLiveViewpageorbyanActionRule.Theoutputwill

showasactive(shownunderSystemOptions>Ports&Devices)ifthealarmdeviceisactivated.

•Digitalinput–Analarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,forexample:

PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesandtheinputbecomes

active(shownunderSystemOptions>Ports&Devices).

AudioConnector

TheAxisproducthasthefollowingaudioconnectors:

•Audioin(pink)–3.5mminputforamonomicrophone,oraline-inmonosignal.

•Audioout(green)–3.5mmoutputforaudio(linelevel)thatcanbeconnectedtoapublicaddress(PA)systemoran

activespeakerwithabuilt-inamplier.Astereoconnectormustbeusedforaudioout.

Foraudioin,theleftchannelisusedfromastereosignal.

SDCardSlot

AnSDcard(notincluded)canbeusedforlocalrecordingwithremovablestorage.Formoreinformation,seeTechnicalSpecications.

NO NO

TICE TICE

TICE

Topreventcorruptionofrecordings,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>System

Options>Storage>SDCardandclickUnmount.

Note

ForSDcardrecommendationsseewww.axis.com

ControlButton

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.Seepage54.

•ConnectingtoanAXISVideoHostingSystemservice.Seepage46.Toconnect,pressandholdthebuttonforabout3

secondsuntiltheStatusLEDashesgreen.

•ConnectingtoAXISInternetDynamicDNSService.Seepage47.Toconnect,pressandholdthebuttonforabout3seconds.

LEDIndicators

LED

Color

Indication

Green

Steadyforconnectiontoa100Mbit/snetwork.Flashesfornetworkactivity.

Amber

Steadyforconnectiontoa10Mbit/snetwork.Flashesfornetworkactivity.

Network

UnlitNonetworkconnection.

AXISQ8414-LVSNetworkCamera

HardwareOverview

GreenSteadygreenfornormaloperation.

Amber

Steadyduringstartupandwhenrestoringsettings.

Status

Red

Slowashforfailedupgrade.

Green

Normaloperation.

Power

Amber

Flashesgreen/amberduringrmwareupgrade.

Note

•TheStatusLEDcanbeconguredtobeunlitduringnormaloperation.Tocongure,gotoSetup>SystemOptions>Ports

&Devices>LED.Seetheonlinehelpformoreinformation.

•TheStatusLEDcanbeconguredtoashwhileaneventisactive.

•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.

AXISQ8414-LVSNetworkCamera

AccesstheProduct

ToinstalltheAxisproduct,refertotheInstallationGuidesuppliedwiththeproduct.

Theproductcanbeusedwithmostoperatingsystemsandbrowsers.TherecommendedbrowsersareInternetExplorerwithWindows,

SafariwithMacintoshandFirefoxwithotheroperatingsystems.SeeTechnicalSpecicationsonpage59.

ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.

TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreamsandone(1)AACaudiolicense.Thelicensesare

automaticallyinstalledwithAMC.Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensed

copies.

Note

•QuickTime

isalsosupportedforviewingH.264streamsandforaudio.

•Ifyourcomputerrestrictstheuseofadditionalsoftwarecomponents,theproductcanbeconguredtouseaJavaapplet

forviewingMotionJPEG.

AccessfromaBrowser

1.Startabrowser(InternetExplorer,Firefox,Safari).

2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.Toaccesstheproductfroma

Macintoshcomputer(MacOSX),clickontheBonjourtabandselecttheproductfromthedrop-downlist.

IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabouthowto

discoverandassignanIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIPAddress

andAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup

3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe

congured.Forinstructions,seeSettheRootPasswordonpage9.

4.Theproduct’sLiveViewpageopensinyourbrowser.

Note

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand

userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin

yourownLiveViewpage.

AccessfromtheInternet

Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust

congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which

willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>

Network>TCP/IPAdvanced.

Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage48.SeealsoAXISInternetDynamicDNSServiceat

www.axiscam.net

ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup

SettheRootPassword

ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot

Passworddialog,whichappearswhentheproductisaccessedforthersttime.

AXISQ8414-LVSNetworkCamera

AccesstheProduct

Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS

certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The

HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPSonpage48.

Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe

resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettingsonpage54.

TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.

TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:

1.ClickCreateself-signedcerticate.

2.ProvidetherequestedinformationandclickOK.Thecerticateiscreatedandthepasswordcannowbesetsecurely.

3.Enterapasswordandthenre-enterittoconrmthespelling.

4.ClickOK.Thepasswordhasnowbeencongured.

SetPowerLineFrequency

PowerlinefrequencyissetthersttimetheAxisproductisaccessedandcanonlybechangedfromPlainCong(seepage54)

orbyresettingtheproducttofactorydefault.

Selectthepowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingthewrongfrequencymaycause

imageickeriftheproductisusedinuorescentlightenvironments.

Whenusing50Hz,themaximumframerateislimitedto25fps.

Note

Powerlinefrequencyvariesdependingongeographicregion.TheAmericasusuallyuse60Hz,whereasmostotherpartsof

theworlduse50Hz.Localvariationscouldapply.Alwayscheckwiththelocalauthorities.

TheLiveViewPage

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser

preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView

page.Thefollowingprovidesanoverviewofeachavailablecontrol.

AXISQ8414-LVSNetworkCamera

AccesstheProduct

ControlsontheLiveViewPage

ClickViewsizetoscaletheimagedownto800pixelswideortofullscale.OnlyavailableinMJPEG.

SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformationabouthow

tocongurestreamproles,seepage20.

ClickPulsetoactivatetheproduct’soutputportforadenedperiodoftime.Forinformationabouthowto

enableandcongureoutputbuttons,seepage29.

ClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheproduct’soutputport.Forinformation

abouthowtoenableandcongureoutputbuttons,seepage29.

TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformationabouthowto

congureandenablethebutton,seeManualTriggeronpage11.

ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhenthe

AXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>ActionButtons.

TheAudioclipdrop-downlistallowsyoutoplayanaudioclipfromtheLiveViewpage.Selectthe

audioclipandclickthePlaybutton.

Activateorde-activateIRilluminationfromSetup>Video&Audio>CameraSettings.Movethesliderto

increaseordecreasetheintensityoftheLEDs.EnablethisbuttonfromLiveViewCong>ActionButtons.

ManualTrigger

TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto

validateactionsduringproductinstallationandconguration.

Tocongurethemanualtrigger:

1.GotoSetup>Events.

2.ClickAddtoaddanewactionrule.

3.FromtheTriggerdrop-downlist,selectInputSignal.

4.Fromtheseconddrop-downlist,selectManualTrigger.

5.Selectthedesiredactionandconguretheothersettingsasrequired.

Formoreinformationaboutactionrules,seeEventsonpage37.

ToshowthemanualtriggerbuttonsintheLiveViewpage:

1.GotoSetup>LiveViewCong.

2.UnderActionButtons,selectShowmanualtriggerbutton.

AXISQ8414-LVSNetworkCamera

AccesstheProduct

AXISMediaControlviewertoolbar

TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC)onpage14formore

information.Thetoolbardisplaysthefollowingbuttons:

ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.

TheStopbuttonstopsthemediastream.

TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied

intheAMCControlPanel.

ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer

keyboardtocancelfullscreenview.

TheRecordbuttonisusedtorecordthecurrentvideostream.Thelocationwheretherecordingissavedcanbespeciedin

theAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.

AMCAudioControls

AMCaudiobuttonscontrolthespeakersandmicrophoneconnectedtotheclientcomputer.Thebuttonsareonlyvisiblewhen

audioisenabled.

Speakerbutton—Clicktoturnthespeakersonoroff.

Microphonebutton–Clicktomuteorunmutethemicrophone.InSimplex-speakeronlymode,theMicrophoneandTalk

buttonsmustbothbeactivetosendaudiototheAxisproduct.Clickeitherbuttontostopaudiotransmission.

Usetheslidertocontrolthevolumeofthespeakersandthemicrophone.

Half-duplexmode

TheTalk/Listenbuttonisusedtoswitchbetweensendingandreceivingaudio.Thebuttoncanbecongured

fromtheAudiotabintheAMCControlpanel:

•Push-To-Talkmode:Clickandholdthebuttontotalk/send.Releasethebuttontolisten.

•Togglemode:Clickoncetoswitchbetweentalkingandlistening.

Simplex–speakeronlymode

Tosendaudio,theTalkandMicrophonebuttonsmustbothbeactive.Clickeitherbuttontostopaudio

transmission.

PTZControls

TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusersunder

SystemOptions>Security>Users.

Note

ThesecontrolsareavailableifdigitalPTZisenabledintheselectedviewarea,seeViewAreaonpage23.

ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe

mousepointer.

ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.Thecentermode

buttoncouldalsobeusedtozoominonaspecicarea.Clickintheimageanddragtodrawarectanglesurrounding

theareatobemagnied.Tozoomout,rotatethemousewheel.

AXISQ8414-LVSNetworkCamera

AccesstheProduct

ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.

User-denedbuttonscanalsoappearintheControlpanel.SeeControlsonpage31.

SelectaPTZpresetpositiontosteerthecameraviewtothesavedposition.SeePresetPositions

onpage30.

PanandTiltbars–Usethearrowstopanandtiltthecameraview,orclickona

positiononthebartosteerthecameraviewtothatposition.

Ifautofocusisenabled,AutowillbevisiblenexttotheFocusandIrisbar,seebelow.

ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage31.

AXISQ8414-LVSNetworkCamera

MediaStreams

TheAxisproductprovidesseveralaudioandvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwill

determinethetypeyouuse.

TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,audiostreamsandtothelistofavailable

streamproles.Otherapplicationsandclientscanaccessvideoandaudiostreamsdirectly,withoutgoingviatheLiveViewpage.

HowtoStreamH.264

H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion

JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragespace

arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.

Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof

yournetwork.TheavailableoptionsinAXISMediaControlare:

UnicastRTP

Thisunicastmethod(RTPoverUDP)isused

forliveunicastvideo,especiallywhenitis

importanttoalwayshaveanup-to-datevideo

stream,evenifsomeframesaredropped.

RTPoverRTSP

Thisunicastmethod(RTPtunneledoverRTSP)

isusefulasitisrelativelysimpletocongure

rewallstoallowRTSPtrafc.

RTPoverRTSPoverHTTP

Thisunicastmethodcanbeusedtotraverse

rewalls.Firewallsarecommonlyconguredto

allowtheHTTPprotocol,thusallowingRTPto

betunneled.

Unicastingisusedforvideo-on-demand

transmissionsothatthereisnovideotrafc

onthenetworkuntilaclientconnectsand

requeststhestream.

Notethatthereareamaximumof20

simultaneousunicastconnections.

MulticastRTP

Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways

up-to-date,evenifsomeframesaredropped.

Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof

clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe

routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.

Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20

simultaneousconnections.

AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe

AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.

Note

H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed

copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

MJPEG

ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient

tocreateastreamthatshowsconstantlyupdatedmotion.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage

containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS

MediaControlinInternetExplorerinWindows.

AXISMediaControl(AMC)

AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.

AXISQ8414-LVSNetworkCamera

MediaStreams

TheAMCControlPanelcanbeusedtocongurevariousvideoandaudiosettings.PleaseseetheAXISMediaControlUser’s

Manualformoreinformation.

TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:

•WindowsControlPanel(fromtheStartscreenorStartmenu)

•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.

AlternativeMethodsofAccessingtheVideoStream

YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:

•MotionJPEGserverpush(ifsupportedbytheclient,Firefox,forexample).ThisoptionmaintainsanopenHTTPconnection

tothebrowserandsendsdataasandwhenrequired,foraslongasrequired.

•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths

canbeused:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp

-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

•QuickTime

.Thefollowingpathscanbeused:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

AXISQ8414-LVSNetworkCamera

MediaStreams

Note

•<ip>=IPaddess

•TheAxisproductsupportsQuickTime6.5.1andlater.

•QuickTimemayaddlatencytothevideostream.

•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee

this.

AccessAudioStreams

TheLiveViewpageprovidesaccesstoaudiothroughAXISMediaControl;inadditionaudiocanbeaccessedinthefollowingways:

•VAPIX®ApplicationProgrammingInterface(API)Formoreinformation,visitwww.axis.com/developer

•WindowsMediaPlayersupportssimplexaudio.Thefollowingpathscanbeused:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp

-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

•QuickTime

supportsG.711andAACaudioencoding.Thefollowingpathscanbeused:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

•TheJavaappletsupportssimplexaudiowithG.71 1encoding.

AXISQ8414-LVSNetworkCamera

SetUptheProduct

TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin

thetopright-handcorneroftheLiveViewpage.

•Administratorshaveunrestrictedaccesstoallsettings.

•OperatorshaveaccesstoallsettingsexceptSystemOptions

Seealsotheonlinehelp

BasicSetup

BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:

1.Users.Seepage43.

2.TCP/IP.Seepage45.

3.Date&Time.Seepage44.

4.VideoStream.Seepage19.

5.Focus&Zoom.Seepage17.

6.AudioSettings.Seepage25.

TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.

Focus&Zoom

Focusandzoomshouldonlybeconguredwheninstallingorreinstallingtheproduct.

Forinstallationinstructions,refertotheproduct’sInstallationGuide.

Tosetfocusandzoom:

1.InstallthecameraasdescribedintheInstallationGuide.

2.GotoVideo&Audio>Focus&Zoom.

3.OntheBasictab,setthezoomlevelusingtheslider.Thebuttons<and>movethezoompositiononestepineither

direction.Thebuttons<<and>>movethezoompositioninmultiplestepsineitherdirection.

4.ClickPerformautofocustofocusthecameraautomatically.

5.Ifmoreadjustmentsareneeded,gototheAdvancedtab.

Note

•Changingthezoomlevelmovesthefocusposition.Focusshouldalwaysbeadjustedafterchangingthezoom.

•Movementsinfrontofthecamerashouldbeavoidedduringautomaticfocusing.

OntheAdvancedtab,focuscanbeadjustedmanually:

1.ClickOpeniristoopentheiristoitsmaximumposition.Thisgivesthesmallestdepthofeldandprovidesthebest

conditionsforfocusing.

2.FocusissetintheFocuswindow.Usethemousetomoveandresizethefocuswindow.

AXISQ8414-LVSNetworkCamera

SetUptheProduct

3.ClickintheFocuspositionbartofocusonadesiredlocation.Thebuttons<and>movethefocuspositiononestepin

eitherdirection.Thebuttons<<and>>movethefocuspositioninmultiplestepsineitherdirection.

4.Whensatised,clickEnableiristoenabletheiris.

AXISQ8414-LVSNetworkCamera

VideoandAudio

Thevideoandaudiosettingscanbeusedtooptimizevideoandaudioquality.Youcancongurethefollowing:

•Videostreamsettings.Seepage19.

•Streamproles.Seepage20.

•Camerasettings.Seepage21.

•Viewarea.Seepage23.

•Overlayimage.Seepage23.

•Privacymask.Seepage24.

•Focusandzoom.Seepage17.

•Audiosettings.Seepage25.

•Audioclips.Seepage27.

VideoStream

YoucandenethefollowingvideostreamsettingsfromVideo&Audio>VideoStream:

•Image.Seepage19.

•Audio.Seepage25.

•H.264.Seepage20.

•MJPEG.Seepage20.

PixelCounter

Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereisa

requirementthattheimageisacertainsize,forexampleinfacerecognition.

Thepixelcountercanbeaccessedfrom:

•Video&Audio>VideoStream.UnderPreview,clickOpenandselecttheShowpixelcounteroptiontoenablethe

rectangleintheimage.Usethemousetomoveandresizetherectangle,orenterthenumberofpixelsintheWidth

andHeighteldsandclickApply.

•Video&Audio>Focus&Zoom.SelecttheShowpixelcounteroptiontoenabletherectangleintheimage.Usethe

mousetomoveandresizetherectangle,orenterthenumberofpixelsintheWidthandHeighteldsandclickApply.

Image

ThedefaultimagesettingscanbeconguredunderVideo&Audio>VideoStream.SelecttheImagetab.

Thefollowingsettingsareavailable:

•Resolution.Selectthedefaultresolution.

•Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe

compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.

•Mirrorimage.Ifrequired,theimagecanbemirrored.

•Rotateimage.Ifrequired,theimagecanberotated.

AXISQ8414-LVSNetworkCamera

VideoandAudio

•Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed

amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest

frameratepossibleunderthecurrentconditions.

•Overlaysettings.SeeOverlayonpage23.

ClickSavetoapplythenewsettings.

H.264

H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.

AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas

P-framesonlycontainthedifferencesfrompreviousframes.

TheH.264streamsettingscanbeconguredfromtheVideo&Audio>VideoStreampage.SelecttheH.264tab.Thesettings

denedinthispagewillapplytoallH.264streamsthatdonotuseastreamprole.

TheGOVlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOVlengthmaysaveconsiderablyon

bandwidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality.

TheAxisproductsupportsthefollowingH.264prole(s):

•Baseline.TheBaselineproleisrecommendedforclientsthatdon’tsupportCABACentropycoding.

•Main.TheMainproleprovideshighercompressionwithmaintainedvideoqualitycomparedtotheBaselineprolebut

requiresmoreprocessingpowertodecode.

ThebitratecanbesetasVariablebitrate(VBR)orConstantbitrate(CBR).VBRadjuststhebitrateaccordingtotheimage

complexity,usingupmorebandwidthforincreasedactivityintheimage,andlessforlowerimageactivity.Whentheactivityin

thesceneincreases,thebitratewouldusuallyincreaseaswell.Ifthereisasurplusinbandwidth,thismaynotbeanissueand

selectingVariablebitrate(VBR)willbesufcient.Butifbandwidthislimited,itisrecommendedtocontrolthebitratebyselecting

Constantbitrate(CBR).Whentheactivityinthesceneincreases,VBRadjuststhebitrateaccordingtothecomplexity,usingup

morebandwidthforincreasedactivityinthescene,andlessforlowersceneactivity.CBRallowsyoutosetatargetbitratethat

limitsthebandwidthconsumption.

TheCBRtargetbitrateworksliketheceilingofatent.Itlimitsthebitrate,whilemaintainingsomeexibility.Thebitratemaybounce

upanddownwithinthesettargetbutwhenitnearsthesettargetvalue,thelimitationkicksin.However,becauseCBRwillalways

prioritizeacontinuousvideostream,itallowstemporaryovershootsfromthetargetbitrate.Becausesettingatargetvalueprevents

thebitratefromincreasing,framerateandimagequalityareaffectednegatively.Topartlycompensateforthis,selectwhichvariable

shallbeprioritized,framerateorimagequality.Notsettingaprioritymeansthatframerateandimagequalityareequallyaffected.

Thecurrentbitratecanbesettoappearastextoverlay.UnderOverlaySettings,selectIncludetextandenterthemodier

#bintheeld.

Toapplythesettings,clickSave.

MJPEG

Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe

bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting

providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe

sizeoptimizesbandwidthandstorageusage,butmaygivepoorimagequality.Topreventincreasedbandwidthandstorageusage,

themaximumframesizeshouldbesettoanoptimalvalue.

StreamProles

Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream

prolescanbeused:

•Whensettinguprecordingusingactionrules.SeeEventsonpage37.

•Whensettingupcontinuousrecording.SeeContinuousRecordingonpage41.

AXISQ8414-LVSNetworkCamera

VideoandAudio

•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.

Forquicksetup,useoneofthepredenedstreamproles.Eachpredenedprolehasadescriptivename,indicatingitspurpose.If

required,thepredenedstreamprolescanbemodiedandnewcustomizedstreamprolescanbecreated.

Tocreateanewproleormodifyanexistingprole,gotoSetup>Video&Audio>StreamProles.

ToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.

CameraSettings

TheVideo&Audio>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.

ImageAppearance

IncreasingtheColorlevelincreasesthecolorsaturation.Thevalue100givesmaximumcolorsaturation.Thevalue0givesa

blackandwhiteimage.

TheimageBrightnesscanbeadjustedintherange0–100,whereahighervalueproducesabrighterimage.

IncreasingtheSharpnesscanincreasebandwidthusage.Asharperimagemightincreaseimagenoiseespeciallyinlowlight

conditions.Alowersettingreducesimagenoise,butthewholeimagewillappearlesssharp.

TheContrastchangestherelativedifferencebetweenlightanddark.Itcanbeadjustedusingtheslidebar.

WhiteBalance

Whitebalanceisusedtomakecolorsintheimageappearthesameregardlessofthecolortemperatureofthelightsource.TheAxis

productcanbesettoautomaticallyidentifythelightsourceandcompensateforitscolor.Alternatively,selectthetypeoflight

sourcefromthedrop-downlist.Foradescriptionofeachavailablesetting,seetheonlinehelp

ThewhitebalancewindowisenabledfortheAutomaticandAutomaticoutdooroptionsthatappearintheWhitebalancedrop-down

list.Selectoneoftheoptionsfromthedrop-downlisttosetthewhitebalancewindowproperties.SelectAutomatictousethe

defaultsettingsfortheAutomaticandAutomaticoutdooroptions(intheWhitebalancedrop-downlist).SelectCustomtomanually

setareferencewindowforwhitebalanceintheviewarea.

WideDynamicRange

Widedynamicrange(DynamicContrast)canimprovetheexposurewhenthereisaconsiderablecontrastbetweenlightanddark

areasintheimage.EnableWDRinintensebacklightconditions.DisableWDRinlowlightconditionsforoptimalexposure.

Note

Thissettingisonlypossiblewhenusingautomaticexposurecontrol.

ExposureSettings

Conguretheexposuresettingstosuittheimagequalityrequirementsinrelationtolighting,framerateandbandwidth

considerations.

Exposurevalue-Clickinthebartone-tunetheexposure.

Exposurecontrol-Thissettingisusedtoadapttotheamountoflightused.Automaticisthedefaultsettingandcanbeusedin

mostsituations.Theshutterspeedisautomaticallysettoproduceoptimumimagequality.Flicker-free50or60Hzisusedtoremove

ickerwhichcanbecausedbyuorescentandotherlightsources.TheHoldcurrentoptionlocksthecurrentexposuresettings.

EnableBacklightcompensation-Enablethisoptionifabrightspotoflight,forexamplealightbulb,causesotherareasin

theimagetoappeartoodark.

Exposurezones-Thissettingdetermineswhichpartoftheimageisusedtocalculatetheexposure.Formostsituations,theAuto

settingcanbeused.Forparticularrequirements,selectapredenedarea.

AXISQ8414-LVSNetworkCamera

VideoandAudio

Shutter&Gain

Theshutterandgainsettingsaffecttheamountofmotionblurandnoiseintheimage.Toadapttodifferentlighting,available

storagespaceandbandwidth,itisoftennecessarytoprioritizeeitherlowmotionblurorlownoise.TheAxisproductallows

usingdifferentprioritizationinnormallightandinlowlight.

Shutterspeedisrelatedtotheamountoftimetheshutterisopenedandismeasuredinseconds(s).Aslowshutterspeedallows

morelighttoreachthesensorandcanhelpproduceabrighterimageinlowlightsituations.Ontheotherhand,aslowshutter

speedcancausemovingobjectstoappearblurry.

SetShutterto

•Autotosettheshutterspeedautomatically.Ifrequired,useMaxshuttertolimittheshutterspeedtopreventtheframe

ratefrombeingreduced.Forexample,toget30fps,setMaxshutterto1/30.

•Fixedtouseaxedshutterspeed.

Gain,measuredindecibel(dB),istheamountofamplicationappliedtotheimage.Ahighgainmayprovideabetterimageinlow

lightsituationsbutwillincreasetheamountofimagenoise.

SetGainto

•Autotosetthegainautomatically.Ifrequired,useMaxgaintolimittheappliedgain.

•Fixedtouseaxedgain.

WhenShutterandGainarebothsettoAuto,itispossibletosetthePrioritybetweenlowmotionblurandlownoisemanuallyandto

useadifferentPriorityinNormalLightandinLowLight.

Example

Consideranareawherepeopleorvehiclesmoveduringtheday,butwherethereshouldbenomovementsduringnight.Tobeableto,

forexample,recognizefacesorlicenseplates,movethenormallightpriorityslidertowardlowmotionblur.Atnighttime,motion

detectionismoreimportantthanidentication.Motionblurisacceptableandsincelowlightcancausealotofnoise,move

thelowlightpriorityslidertowardlownoise.

Example

Ifstoragespaceorbandwidthislimited,tryusingalowergain.Thiswillreduceimagenoiseandproducesmallerimageles.

Irisadjustment

SelectEnableautomaticirisadjustmenttoautomaticallycompensateforchanginglightconditions.Thisoptionisnotavailable

ifaxedirisisused.

UsetheIrisadjustmentslidertosetthepreferredF-value.Thescalerepresentstheamounttheirisisopen.Ifsetto0,theirisis

openedasmuchaspossible.Ifsetto100,theirisisclosedasmuchaspossible.TheactualF-valueisshownbelowtheslider.If

automaticirisadjustmentisenabled,theiriswillstayatthispositionaslongaslightconditionsarefavorable.Iflightconditions

change,theiriswilladjustitselftothebestirissettings.Ifautomaticirisadjustmentisdisabled,theiriswilllockontheset

positionregardlessoflightconditions

Day/Night

TheIRcutlterpreventsinfrared(IR)lightfromreachingtheimagesensor.Inpoorlightingconditions,forexampleatnight,orwhen

usinganexternalIRlamp,settheIRcutltertoOff.Thisincreaseslightsensitivityandallowstheproductto“see”infraredlight.The

imageisshowninblackandwhitewhentheIRcutlterisoff.

IfusingautomaticExposurecontrol,settheIRcutltertoAutotoautomaticallyswitchbetweenOnandOffaccordingtothe

lightingconditions.

ThecameralensisIRcorrected,whichmeansthatitmaintainsfocusinmixedlight,howeverasmallfocusadjustmentis

recommendedwhenIRilluminationisused.SelectEnablefocusadjustmentforIRilluminationtoautomaticallyadjustthefocus

whentheIRcutlterswitchesbetweenonandoff.

AXISQ8414-LVSNetworkCamera

VideoandAudio

TheDay/Nightshiftlevelbarhelpsdeterminewhenthecamerawillshiftfromdaymodetonightmode.Normally,thecamera

automaticallychangesmodefromdaytonightwhenverydark(level100intheslider).BysettingDay/Nightshiftleveltoa

lowervalue,thecamerawillchangetonightmodeearlier.

Built-inIRIlluminationsLEDs

TheIRilluminationcanbeactivatedorde-activated,anditsintensitycanbeincreasedordecreasedbymovingtheslider,fromthe

product’sLiveViewpage.OthersettingscanbedenedfromSetup>Video&Audio>CameraSettings.

De-selecttheEnableIRilluminationoptiontodisableIRilluminationaltogether.IfyoudisabletheSynchronizeIRilluminationwith

day/nightoption,IRilluminationwillnotbesynchronizedwithday/nightchanges.

ViewArea

Aviewareaisacroppedpartofthefullview.TheviewareaistreatedasavideosourceinLiveViewandhasitsownvideo

streamandPTZsettings.

Whensettingupaviewareaitisrecommendedthatthevideostreamresolutionisthesamesizeasorsmallerthantheviewarea

size.Settingthevideostreamresolutionlargerthantheviewareasizeimpliesdigitallyscaledupvideoaftersensorcapture,

requiringmorebandwidthwithoutaddingimageinformation.

Toenable,gotoVideo&Audio>CameraSettingsandselectEnableViewArea.

Toconguretheviewarea:

1.GotoVideo&Audio>ViewArea.

2.SelectanAspectratioandaVideostreamresolution.

3.Usethemousetomoveandresizetheviewarea.

4.SelectEnablePTZtoenabledigitalPTZfortheviewarea.

5.ClickSavetosavethesettings.

Note

ThePTZfunctionalityisusefulduringinstallationoftheAxisproduct.Useaviewareatocropoutaspecicpartofthe

fullview.

Overlay

Overlaysareusedtoprovideextrainformation,forexampleforforensicvideoanalysisorduringproductinstallationand

conguration.Overlaysaresuperimposedoverthevideostream.

Anoverlaytextcandisplaythecurrentdateandtime,oratextstring.Whenusingatextstring,modierscanbeusedtodisplay

informationsuchasthecurrentbitrateorthecurrentframerate.Forinformationaboutavailablemodiers,seeFileNaming&

Date/TimeFormatsintheonlinehelp

Toenableoverlays:

1.GotoVideo&Audio>VideoStreamandselecttheImagetab.

2.Toincludeanoverlayimage,selectIncludeoverlayimageatthecoordinates.Theoverlayimagemustrstbeuploadedto

theAxisproduct,seeOverlayImage.

3.Toincludedateandtime,selectIncludedateandIncludetime.

4.Toincludeatextstring,selectIncludetextandenterthetextintheeld.Modierscanbeused,seeFileNaming&

Date/TimeFormatsintheonlinehelp.

5.Denetextoverlaycharacteristicsintherelevantelds.

AXISQ8414-LVSNetworkCamera

VideoandAudio

6.ClickSave.

Tomodifythedateandtimeformat,gotoSystemOptions>Date&Time.SeeDate&Timeonpage44.

OverlayImage

Anoverlayimageisastaticimagesuperimposedoverthevideostream.Theimage,forexampleacompanylogo,isusedtoprovide

extrainformationortomaskapartoftheimage.

Formoreinformationaboutprivacymasks,seePrivacyMaskonpage24.

Touseanoverlayimage,theimagemustrstbeuploadedtotheAxisproduct.TheuploadedimageshouldbeaWindows24-bitBMP

imagewithmaximum250colors.Theimagewidthandheight,inpixels,mustbeexactlydivisibleby4andcannotbelargerthanthe

maximumimageresolution.Ifcombiningtextandimageoverlays,takeintoconsiderationthatthetextoverlayoccupies16or32

pixelsinheight(dependingontheresolution)andhasthesamewidthasthevideoimage.

ToautomaticallyscaletheimagetotheresolutionusedbytheAxisproduct,selecttheoptionScalewithresolutionfromthe

TransparencySettingspagewhichisdisplayedwhenuploadingintheimage.

Touploadanoverlayimage:

1.GotoVideo&Audio>OverlayImage.

2.ClickBrowseandbrowsetothele.

3.ClickUpload.

4.TheTransparencySettingspageisnowdisplayed:

-Tomakeacolorintheoverlayimagetransparent,selectUsetransparencyandentertheRGBhexadecimalvalue

forthecolor.Example:Tomakewhitetransparent,enter#FFFFFF.

-Toscaletheimageautomatically,selectScalewithresolution.Theimagewillbescaleddowntotthe

resolutionusedbytheAxisproduct.

5.ClickSave.

Toselecttheimagetouseasoverlay:

1.GotoVideo&Audio>OverlayImage.

2.SelecttheimagetousefromtheUseoverlayimagelistandclickSave.

Todisplaytheoverlayimage:

1.GotoVideo&Audio>VideoStreamandselecttheImagetab.

2.UnderOverlaySettings,selectIncludeoverlayimageatthecoordinates.

3.Tocontroltheimage’sposition,entertheXandYcoordinates.TheX=0andY=0positionisthetopleftcorner.Ifapartof

theimageispositionedoutsidethevideoimage,theoverlayimagewillbemovedsothatthewholeimageisvisible.

4.ClickSave.

PrivacyMask

Aprivacymaskisauser-denedareathatpreventusersfromviewingpartsofthemonitoredarea.Privacymasksappearasblocks

ofsolidcolorandareappliedonthevideostream.PrivacymaskscannotbebypassedusingtheVAPIX®applicationprogramming

interface(API).

ThePrivacyMaskList(Video&Audio>PrivacyMask)showsallthemasksthatarecurrentlyconguredintheAxisproductand

indicatesiftheyareenabled.

Youcanaddanewmask,re-sizethemaskwiththemouse,chooseacolorforthemask,andgivethemaskaname.

AXISQ8414-LVSNetworkCamera

VideoandAudio

Formoreinformation,seetheonlinehelp

Important

Addingmanyprivacymasksmayaffecttheproduct’sperformance.

Focus&Zoom

Focusandzoomshouldonlybeconguredwheninstallingorreinstallingtheproduct.

Forinstallationinstructions,refertotheproduct’sInstallationGuide.

Tosetfocusandzoom:

1.InstallthecameraasdescribedintheInstallationGuide.

2.GotoVideo&Audio>Focus&Zoom.

3.OntheBasictab,setthezoomlevelusingtheslider.Thebuttons<and>movethezoompositiononestepineither

direction.Thebuttons<<and>>movethezoompositioninmultiplestepsineitherdirection.

4.ClickPerformautofocustofocusthecameraautomatically.

5.Ifmoreadjustmentsareneeded,gototheAdvancedtab.

Note

•Changingthezoomlevelmovesthefocusposition.Focusshouldalwaysbeadjustedafterchangingthezoom.

•Movementsinfrontofthecamerashouldbeavoidedduringautomaticfocusing.

OntheAdvancedtab,focuscanbeadjustedmanually:

1.ClickOpeniristoopentheiristoitsmaximumposition.Thisgivesthesmallestdepthofeldandprovidesthebest

conditionsforfocusing.

2.FocusissetintheFocuswindow.Usethemousetomoveandresizethefocuswindow.

3.ClickintheFocuspositionbartofocusonadesiredlocation.Thebuttons<and>movethefocuspositiononestepin

eitherdirection.Thebuttons<<and>>movethefocuspositioninmultiplestepsineitherdirection.

4.Whensatised,clickEnableiristoenabletheiris.

AudioSettings

TheaudiofunctionalityforeachvideostreamisenabledunderVideo&Audio>VideoStream>Audio.

AudioModes

TheAxisproductsupportsthefollowingaudiomodes:

Fullduplex-Simultaneoustwo-wayaudioallowingtheAxisproducttotransmitandreceiveaudioatthesametime.Thereisno

echocancellation;iffeedbackloopsappear,trymovingthemicrophoneorthespeaker.

Half-duplex-AudiocanbetransmittedtoandfromtheAxisproductbutonlyinonedirectionatatime.Totransmitaudiousingthe

LiveViewpage,usetheTalkandListenbuttons,seeAMCAudioControlsonpage12.

Simplex—NetworkCameraspeakeronly-AudioistransmittedfromaclienttotheAxisproductandcanbeplayedbyaspeaker

connectedtotheproduct.TotransmitaudiousingtheLiveViewpage,theTalkandMicrophonebuttonsmustbothbeactive,

seeAMCAudioControlsonpage12.

Simplex—NetworkCameramicrophoneonly-AudiocapturedbytheproductmicrophoneistransmittedfromtheAxisproductto

oneormoreclients.

AXISQ8414-LVSNetworkCamera

VideoandAudio

Tosettheaudiomode,gotoVideo&Audio>AudioSettingsandselectthedesiredmodefromtheAudiomodedrop-downlist.

AudioInput

AnexternalmicrophoneoralinesourcecanbeconnectedtotheAudio-inconnector.ConguretheaudioinputsettingsunderVideo

&Audio>AudioSettings.

Note

Theinternalmicrophoneisusedbydefault;theexternalmicrophoneisusedwhenconnected.Itispossibletodisablethe

internalmicrophonebyconnectingaplugtothemicinput.

SelectMicrophonetouseanexternalmicrophoneorLinetouseaLineindevice,e.g.anaudiomixerformultiplemicrophones

oramicrophonewithabuilt-inamplier,asaudiosource.

Touseaprofessionalmicrophonerequiring48Vphantompower,youneedanexternalpowersupplyandabalanced-unbalanced

converter(audiotransformer)inbetween.

TheMicrophonepoweroptionprovidesDCpowerforanexternalmicrophone.Microphonepowershouldonlybeusedwith

microphonesthathavenobatteryandwhenusingtheinternalmicrophone.Thissettingshouldnotbeenabledwhenusingadynamic

orbatterypoweredmicrophone.Microphonepowerwillnotharmthemicrophone;ifyouareuncertain,tryswitchingitoffandon.

Touseaprofessionalmicrophonerequiring48Vphantompower,youneedanexternalpowersupplyandabalanced-unbalanced

converter(audiotransformer)inbetween.

UsetheInputgaintocontrolthevolume(dBFullScale)oftheaudioinput.Ifthesoundistoolow,chooseahigherdB,toamplify

thesound.Ifthesoundistoohigh,choosealowerdB.TheLevelbargivesavisualrepresentationoftheaudiosignallevelindB

relativetothefull-scaleinputlevel.

•Green—thesignalisatagoodlevel.

•Yellow—thesignalisbecomingdistorted.

•Red—thesignalisdistorted.

UsetheEncodingoptiontoselectdigitalaudioencodingformat.

•AACrequiresalicenseforbothencodinganddecoding.AACistheleastcomplicatedandmostwidelyusedcodec.If

achievingthebestpossibleaudioqualityisapriority,AACistherecommendedcodectouse.AnAAClicenseisincluded

intheAxisproduct.

•G711isanunlicensedstandardcodecthatisusefulwhenintegratingaudiointoaVoIPsystem

•G726isanunlicensedspeechcodecthatismostcommonlyusedwithinthesecurityindustry.

Note

Ifrecordingaudiotoedgestorage,suchasanSDcardornetworkshare,useAACencoding.

TheSampleratedenesthenumberoftimespersecondthesoundissampled.Ahighersampleratewillprovidebetteraudio

quality,butalsorequiresagreaterbandwidth.

SettherequiredBitratedependingontheselectedencoding.Ahigherbitratewillgivebetteraudioquality.Alowerbitrate

mayhavelatencyordelay,butwillrequirelessbandwidth.

Formoreinformationaboutthesesettings,pleaseseetheonlinehelp.

AudioOutput

AnexternalspeakercanbeconnectedtotheAudio-outconnector(abuilt-inamplierisrequiredforthis).Theoutputcanbe

connectedtoanotheramplierwithspeakers.Astereoconnectormustbeusedfortheaudioout.

ConguretheaudiooutputsettingsunderVideo&Audio>AudioSettings.

AXISQ8414-LVSNetworkCamera

VideoandAudio

Outputgain-Controlthevolume(dBFullScale)ofthelineaudiooutput.Ifthesoundistoolow,chooseahigherdB.Ifthe

soundistoohigh,choosealowerdB.

AudioClips

AnaudioclipisasoundlethatcanbeplayedwheneventsoccurordirectlyfromtheLiveViewpage.Theaudioclipmustrstbe

uploadedtotheAxisproductorrecordedbyamicrophoneconnectedtotheproduct.

Toadd,download,modifyorremoveaudioclips,gotoVideo&Audio>AudioClips.Formoreinformationseetheonlinehelp.

ToconguretheAxisproducttoplayaudioclipswhenaneventoccurs,anactionrulemustbesetup.Formoreinformation,

seeEventsonpage37.

Note

Audioclipscannotbeusediftheproduct’saudiofunctionalityisenabled.TheaudiofunctionalityisenabledontheAudio

tabunderVideo&Audio>VideoStream.

AXISQ8414-LVSNetworkCamera

ConﬁguretheLiveViewPage

YoucancustomizetheLiveViewpageandalterittosuityourrequirements.Itispossibletodenethefollowingfeaturesof

theLiveViewpage.

•StreamProle.Seepage20.

•DefaultViewerforBrowser.Seepage28.

•ViewerSettings.Seepage28.

•ActionButtons.ThesearethebuttonsdescribedinControlsontheLiveViewPageonpage11.

•UserDenedLinks.Seepage29.

•OutputButtons.Seepage29.

DefaultViewerforBrowsers

FromLiveViewCong>DefaultViewerselectthedefaultmethodforviewingvideoimagesinyourbrowser.Theproductattempts

toshowthevideoimagesintheselectedvideoformatandviewer.Ifthisisnotpossible,theproductoverridesthesettingsand

selectsthebestavailablecombination.

BrowserViewerDescription

AMC

RecommendedviewerinInternetExplorer(H.264/MotionJPEG).

QuickTime

H.264.

Javaapplet

AslowerimagingalternativetoAMC(MotionJPEG).Requiresoneofthe

followinginstalledontheclient:

•JVM(J2SE)1.4.2orhigher.

•JRE(J2SE)5.0orhigher.

WindowsInternetExplorer

StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa

newimage.

ServerPush

Recommendedviewerforotherbrowsers(MotionJPEG).

QuickTime

H.264.

Javaapplet

AslowerimagingalternativetoServerPush(MotionJPEGonly).

Otherbrowsers

StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa

newimage.

Formoreinformation,pleaseseetheonlinehelp.

ViewerSettings

Tocongureoptionsfortheviewer,gotoLiveViewCong>ViewerSettings.

•SelectShowviewertoolbartodisplaytheAXISMediaControl(AMC)ortheQuickTimeviewertoolbarunderthevideo

imageinyourbrowser.

•H.264decoderinstallation.TheadministratorcandisableinstallationoftheH.264decoderincludedwithAXISMedia

Control.Thisisusedtopreventinstallationofunlicensedcopies.Furtherdecoderlicensescanbepurchasedfromyour

Axisreseller.

•SelectShowcrosshairinPTZjoystickmodetoenableacrossthatwillindicatethecenteroftheimageinPTZjoystick

mode.

AXISQ8414-LVSNetworkCamera

ConﬁguretheLiveViewPage

•SelectUsePTZjoystickmodeasdefaulttoenablejoystickmode.Themodecanbechangedtemporarilyfromthe

PTZcontrolpanel.

•SelectEnablerecordingbuttontoenablerecordingfromtheLiveViewpage.Thisbuttonisavailablewhenusingthe

AMCviewer.TherecordingsaresavedtothelocationspeciedintheAMCControlPanel.SeeAXISMediaControl

(AMC)onpage14.

UserDenedLinks

Todisplayuser-denedlinksintheLiveViewpage,selecttheShowcustomlinkoption,givethelinkanameandthenentertheURL

tolinkto.Whendeningaweblinkdonotremovethe'http://'fromtheURLaddress.Customlinkscanbeusedtorunscriptsor

activateexternaldevicesconnectedtotheproduct,ortheycanlinktoawebpage.Customlinksdenedascgilinkswillrunthe

scriptinthebackground,inahiddenframe.Deningthelinkasaweblinkwillopenthelinkinanewwindow.

OutputButtons

ExternalI/OdevicesconnectedtotheAxisproduct’soutputportscanbecontrolleddirectlyfromtheLiveViewpage.

TodisplayoutputbuttonsintheLiveViewpage:

1.GotoSetup>LiveViewCong.

2.UnderOutputButtons,selectthetypeofcontroltouse:

-Pulseactivatestheoutputforadenedperiodoftime.Thepulsetimecanbesetfrom1/100secondto60

seconds.

-Active/Inactivedisplaystwobuttons,oneoreachaction.

Toconguretheactiveandinactivestates,gotoSystemOptions>Ports&Devices>I/OPortsandsettheport’sNormalstate.

FormoreinformationaboutI/Oports,seeI/OPortsonpage52.

AXISQ8414-LVSNetworkCamera

PTZ(PanTiltZoom)

ThePTZmenuisavailableifdigitalPTZ(pan,tiltandzoom)isenabledintheselectedviewarea.Formoreinformationonviewareas,

seeViewAreaonpage23.

PresetPositions

Apresetpositionisasavedviewthatcanbeusedtoquicklysteerthecameratoaspecicposition.Apresetpositionconsistsof

thefollowingvalues:

•Panandtiltpositions

AccessthePresetPositions

Presetpositionscanbeaccessedinseveralways:

•ByselectingthepresetfromtheSourcedrop-downlistintheLiveViewPage.

•Whensettingupactionrules.Seepage37.

•Whensettingupguardtours.Seepage30.

AddaPresetPosition

1.GotoPTZ>PresetPositions.

2.Clickintheimageorusethecontrolstosteerthecameraviewtothedesiredposition.

3.EnteradescriptivenameintheCurrentpositioneld.

4.ClickAddtosavethepresetposition.

Toincludethepresetpositionnameintheoverlaytext,gotoVideo&Audio,selectIncludeoverlaytextandenterthemodier#Pin

theeld.Formoreinformationaboutmodiers,seeFileNaming&Date/TimeFormatsintheonlinehelp

SettheHomePosition

TheentireviewareaistreatedastheHomepositionwhichisreadilyaccessiblebyclickingtheHomebuttonontheLiveView

pageandinthePresetPositionssetupwindow.

TheproductcanbeconguredtoreturntotheHomepositionwhenthePTZfunctionalityhasbeeninactiveforaspeciedlengthof

time.EnterthelengthoftimeintheReturntooverviewaftereldandclickSave.Setthetimetozerotopreventtheproductfrom

automaticallyreturningtotheHomeposition.

GuardTour

Aguardtourdisplaysthevideostreamfromdifferentpresetpositions,one-by-one,inapredeterminedorderoratrandomandfor

congurabletimeperiods.Theenabledguardtourwillkeeprunningaftertheuserhasloggedofforclosedthebrowser.

Toaddaguardtour:

1.GotoPTZ>GuardTourandclickAdd.

2.Enteradescriptivename.

3.Specifythepauselengthbetweenruns.

4.SelectanavailablepresetpositionandclickApply.

AXISQ8414-LVSNetworkCamera

PTZ(PanTiltZoom)

5.SpecifytheViewTimeinsecondsorminutes.

6.SpecifytheViewOrderorselecttheRandomvieworderoption.

7.ClickSave.

Tomodifyorremoveguardtours,gotoPTZ>GuardTour,selecttheguardtourintheGuardTourListandclickModify/Remove.

Formoreinformationseetheonlinehelp

Advanced

Controls

AdvancedPTZsettingscanbeconguredunderPTZ>Advanced>Controls.

ThePanelShortcutCommandButtonslistshowstheuser-denedbuttonsthatcanbeaccessedfromtheLiveViewpage’sCtrl

panel.ThesebuttonscanbeusedtoprovidedirectaccesstocommandsissuedusingtheVAPIX®applicationprogramminginterface.

ClickAddtoaddanewshortcutcommandbutton.

ThefollowingPTZcontrolsareenabledbydefault:

•Pancontrol

•Tiltcontrol

Todisablespeciccontrols,deselecttheoptionsunderEnable/Disablecontrols.

AXISQ8414-LVSNetworkCamera

Detectors

CameraTampering

CameraTamperingcangenerateanalarmwheneverthecameraisrepositioned,orwhenthelensiscovered,sprayedorseverely

defocused.Tosendanalarm,forexampleanemail,anactionrulemustbesetup.

Toconguretampering:

1.GotoDetectors>CameraTampering.

2.SettheMinimumduration,thatis,thetimethatmustelapsebeforeanalarmisgenerated.Increasetimetoprevent

falsealarmsforknownconditionsthataffecttheimage.

3.SelectAlarmfordarkimagesifanalarmshouldbegeneratediflightsaredimmedorturnedoff,orifthelensissprayed,

covered,orrenderedseverelyoutoffocus.

4.ClickSave.

Toconguretheproducttosendanalarmwhentamperingoccurs:

1.GotoEvents>ActionRules.

2.ClickAddtosetupanewactionrule.

3.EnteraNamefortheactionrule.

4.UnderCondition,selectDetectorsfromtheTriggerlist.

5.SelectTamperingfromthelistofdetectors.

6.Optionally,selectascheduleandsetadditionalconditions.

7.Selecttheaction.Tosendanemail,selectSendNoticationandselectaRecipientfromthelistofdenedrecipients.

Note

TheWhiletheruleisactiveoptionunderDurationcannotbeusedwithcameratampering,sincecameratamperingdoesnot

haveadurationandonceithasbeentriggereditwillnotautomaticallyreturntoitsuntriggeredstate.

Formoreinformationonactionsrules,seeEventsonpage37.

MotionDetection

Motiondetectionisusedtogenerateanalarmwhenevermovementstartsorstopsinthecameraview.

Motiondetectionisconguredbydeningupto10IncludeandExcludewindows:

•Includewindows—deneareaswheremotionshouldbedetected

•Excludewindows—deneareaswithinanIncludewindowthatshouldbeignored(areasoutsideIncludewindows

areautomaticallyignored).

Forinstructions,seeSetUpMotionDetectionWindowsonpage33.

Tocontrolthenumberofmotiondetectionalarms,theparametersObjectSize,HistoryandSensitivitycanbeadjusted.See

MotionDetectionParametersonpage33.

Oncemotiondetectionwindowsarecongured,theAxisproductcanbeconguredtoperformactionswhenmotionisdetected.

Possibleactionsincludeuploadingimagesandstartrecording.Formoreinformation,seeSetUpActionRulesonpage37.

AXISQ8414-LVSNetworkCamera

Detectors

Note

•Usingthemotiondetectionfeaturemaydecreasetheproduct’soverallperformance.

•ThepositionoftheMotionDetectionWindowisrelativetotheorientationoftheCamera.Changingtheorientationofthe

camerawillalsochangethepositionoftheMotionDetectionWindow.

SetUpMotionDetectionWindows

TosetupamotiondetectionIncludeWindow,followtheseinstructions:

1.GotoDetectors>MotionDetection.

2.SelecttheCongureIncludedWindowsoptionandclickNew.Selectthenewwindowinthelistofwindowsand

enteradescriptivename.

3.Adjustthesize(dragthebottomright-handcorner)andtheposition(clickonthetextatthetopanddragtothedesired

position)ofthewindow.

4.AdjusttheObjectSize,HistoryandSensitivityprolesliders(seeMotionDetectionParametersfordetails).Anydetected

motionwithinanactivewindowisindicatedbyredpeaksintheActivitywindow.

5.ClickSave.

Toexcludepartsoftheincludewindow,selecttheCongureExcludedWindowsandpositiontheexcludewindowwithinthe

includewindow.

Todeleteanincludeorexcludewindow,selectthewindowinthelistofwindowsandclickDel.

MotionDetectionParameters

Theparameterscontrollingmotiondetectionaredescribedinthetablebelow:

Parameter

ObjectSize

History

Sensitivity

Description

Objectsizerelativetowindow

size.

Objectmemorylength.

Differenceinluminance

betweenbackgroundand

object.

Highlevel(100%)

Onlyverylargeobjectstrigger

motiondetection.

Anobjectthatappearsin

thewindowtriggersmotion

detectionforalongtime

beforeitisconsideredas

non-moving.

Ordinarycoloredobjectson

ordinarybackgroundstrigger

motiondetection.

Mediumlevel(50%)

Alargedifferenceinluminance

isrequiredtotriggermotion

detection.

Lowlevel(0%)

Evenverysmallobjectstrigger

motiondetection.

Anobjectthatappearsin

thewindowtriggersmotion

detectiononlyforaveryshort

timebeforeitisconsideredas

non-moving.

Onlyverybrightobjectson

adarkbackgroundtrigger

motiondetection.

Recommendedvalues

5–15%60–90%75–95%

Defaultvalues

15%90%90%

AXISQ8414-LVSNetworkCamera

Detectors

Note

•Totriggeronsmallobjectsormovements,useseveralsmallmotiondetectionwindowsratherthanonelargewindow

andselectalowobjectsize.

•Toavoidtriggeringonsmallobjects,selectahighobjectsize.

•Whilemonitoringanareawheremovingobjectsarenotexpected,selectahighhistorylevel.Thiswillcausemotion

detectiontotriggeraslongastheobjectispresentinthewindow.

•Toonlydetectashinglight,selectalowsensitivity.Inothercaseshighsensitivityisrecommended.

AudioDetection

TheAxisproductcanbeconguredtogenerateanalarmwhenaudiorisesaboveorfallsbelowthethresholdvalue.Thethreshold

valuecanbesetintherange0–100where0isthemostsensitiveand100theleastsensitive.

1.GotoDetectors>AudioDetection.

2.SettheaudioalarmlevelandclickSave.

3.GotoEvents>ActionRulesandsetupanactionrule,seeSetUpActionRulesonpage37.

DetectedaudioisindicatedbycoloredpeaksintheActivityindicator.Aneventistriggeredwhendetectedaudiorisesaboveorfalls

belowthethresholdvalue,whichisrepresentedbythebar.

AXISQ8414-LVSNetworkCamera

Applications

ThirdpartyapplicationscanbeuploadedtoandinstalledontheAxisproduct.Applicationsaddfunctionalitytotheproduct,for

examplevideoanalyticsandintelligentvideocapabilitiessuchasrecognition,tracking,detectionandcounting.Forinformation

aboutavailableapplications,downloads,trialsandlicenses,gotowww.axis.com/applications

Note

•Itisrecommendedtorunoneapplicationatatime.

•Avoidrunningapplicationswhenthebuilt-inmotiondetectionisactive.

ApplicationLicenses

Someapplicationsneedalicensetorun.Licensescanbeinstalledintwoways:

•Automaticinstallation—requiresaccesstotheInternet

•Manualinstallation—obtainthelicensekeyfromtheapplicationvendoranduploadthekeytotheAxisproduct

Torequestalicense,theAxisproductserialnumber(S/N)isrequired.Theserialnumbercanbefoundontheproductlabelandunder

SystemOptions>Support>SystemOverview.

InstallApplication

Toinstallandstartanapplication:

1.GotoSetup>Applications.

2.UnderUploadApplication,clickBrowse.LocatetheapplicationleandclickUploadPackage.

3.Installthelicense(ifapplicable).Forinstructions,seethedocumentationprovidedbytheapplicationvendor.

4.Starttheapplication.GotopageApplications,selecttheapplicationinthelistofinstalledapplicationsandclickStart.

5.Conguretheapplication.Forinstructions,seethedocumentationprovidedbytheapplicationvendor.

Note

•Applicationscanbeuploadedbyproductadministrators.

•ApplicationsandlicensescanbeinstalledonmultipleproductsatthesametimeusingAXISCameraManagement,version

3.10andlater.

Togeneratealoglefortheapplication,gotoApplications.SelecttheapplicationandclickLog.

ApplicationConsiderations

Ifanapplicationisupgraded,applicationsettings,includingthelicense,willberemoved.Thelicensemustbereinstalledand

theapplicationrecongured.

IftheAxisproduct’srmwareisupgraded,installedapplicationsandtheirsettingswillremainunchanged,althoughthisisnot

guaranteedbyAxisCommunicationsAB.Notethattheapplicationmustbesupportedbythenewrmware.Forinformationabout

rmwareupgrades,seeUpgradetheFirmware.

IftheAxisproductisrestarted,runningapplicationswillrestartautomatically.

IftheAxisproductisrestored,installedapplicationsremainunchangedbutmustberestarted.Tostarttheapplication,goto

Setup>Applications.SelecttheapplicationinthelistofinstalledapplicationsandclickStart.Forinformationaboutrestoring

theAxisproduct,seeMaintenance.

AXISQ8414-LVSNetworkCamera

Applications

IftheAxisproductisresettofactorydefault,installedapplicationsandtheirsettingsareremoved.Forinformationaboutfactory

default,seeResettoFactoryDefaultSettings.

AXISQ8414-LVSNetworkCamera

Events

TheEventpagesallowyoutoconguretheAxisproducttoperformactionswhendifferenteventsoccur.Forexample,theproduct

canstartarecordingorsendanemailnoticationwhenmotionisdetected.Thesetofconditionsthatdeneshowandwhen

theactionistriggerediscalledanactionrule.

SetUpActionRules

Anactionruledenestheconditionsthatmustbemetfortheproducttoperformanaction,forexamplerecordvideoorsendan

emailnotication.Ifmultipleconditionsaredened,allofthemmustbemettotriggertheaction.

Formoreinformationaboutavailabletriggersandactions,seeTriggersonpage37andActionsonpage38.

Thefollowingexampledescribeshowtosetupanactionruletorecordvideotoanetworkshareifthereismovementinthe

camera’seldofview.

Setupmotiondetectionandaddanetworkshare:

1.GotoDetectors>MotionDetectionandcongureamotiondetectionwindow.Seepage33

2.GotoSystemOptions>Storageandsetupthenetworkshare.Seepage51.

Setuptheactionrule:

1.GotoEvents>ActionRulesandclickAdd.

2.SelectEnableruleandenteradescriptivenamefortherule.

3.SelectDetectorsfromtheTriggerdrop-downlist.

4.SelectMotionDetectionfromthedrop-downlist.Selectthemotiondetectionwindowtouse.

5.Optionally,selectaScheduleandAdditionalconditions.Seebelow.

6.UnderActions,selectRecordVideofromtheTypedrop-downlist.

7.SelectaStreamproleandconguretheDurationsettingsasdescribedbelow.

8.SelectNetworkSharefromtheStoragedrop-downlist.

Tousemorethanonetriggerfortheactionrule,selectAdditionalconditionsandclickAddtoaddadditionaltriggers.Whenusing

additionalconditions,allconditionsmustbemettotriggertheaction.

Topreventanactionfrombeingtriggeredrepeatedly,aWaitatleasttimecanbeset.Enterthetimeinhours,minutesandseconds,

duringwhichthetriggershouldbeignoredbeforetheactionrulecanbeactivatedagain.

TherecordingDurationofsomeactionscanbesettoincludetimeimmediatelybeforeandaftertheevent.SelectPre-triggertime

and/orPost-triggertimeandenterthenumberofseconds.WhenWhiletheruleisactiveisenabledandtheactionistriggered

againduringthepost-triggertime,therecordingtimewillbeextendedwithanotherpost-triggertimeperiod.

Formoreinformation,seetheonlinehelp

Triggers

Availableactionruletriggersandconditionsinclude:

•Applications–Useinstalledapplicationstotriggertherule.SeeApplicationsonpage35.

•Detectors

-AudioDetection–Triggertherulewhenaudioisdetected.SeeAudioDetectiononpage34.

AXISQ8414-LVSNetworkCamera

Events

-Day/NightMode–Triggertherulewhentheproductswitchesbetweendaymode(IRcutlteron)andnight

mode(IRcutlteroff).Thiscanforexamplebeusedtocontrolanexternalinfrared(IR)lightconnected

toanoutputport.

-MotionDetection–Triggertherulewhenmotionisdetected.SeeMotionDetectiononpage32.

-Tampering–Triggertherulewhentamperingisdetected.SeeCameraTamperingonpage32.

•Hardware

-Network–Triggertheruleifnetworkconnectionislostorrestored.Thiscanforexamplebeusedtostart

recordingtotheSDcard.

-Temperature–Triggertheruleifthetemperaturefallsoutsideorinsidetheoperatingrangeoftheproduct.This

canforexamplebeusedtosendmaintenancenotications.

•InputSignal

-DigitalInputPort–TriggertherulewhenanI/Oportreceivesasignalfromaconnecteddevice.SeeI/O

Portsonpage52.

-ManualTrigger–TriggertheruleusingtheManualTriggerbuttonintheLiveViewpage.SeeControlson

theLiveViewPageonpage11.Thiscanforexamplebeusedtovalidateactionsduringproductinstallation

andconguration.

•PTZ

-Moving–TriggertherulewhenthecameraviewmovesduetoaPTZoperation.Thiscanforexamplebeused

asanadditionalconditiontopreventanactionruletriggeredbymotiondetectiontorecordvideowhilethe

cameraviewmovesduetoaPTZoperation.

-PresetReached–Triggertherulewhenthecamerastopsatapresetposition.Thiscanbeforexamplebeused

withtheSendImagesactiontouploadimagesfromthepresetposition.

•Storage

-Available–Triggertherulewhenthestoragedeviceisunmountedorremoved.Thiscanforexamplebeusedto

sendmaintenancenotications.

-Full–Triggertherulewhenthestoragedeviceisfull.Undernormaloperation,theoldestrecordingswillbe

overwrittentopreventthestoragedevicefrombecomingfull.

-Locked–Triggertheruleifthestoragedeviceislocked(writeprotected).

•System

-SystemInitializing–Triggertherulewhentheproductisbeingstarted.Thiscanforexamplebeusedtosenda

noticationwhentheproductrestarts.

•Time

-Recurrence–Triggertheruleperiodically.SeeSetUpRecurrencesonpage40.Thiscanforexamplebeusedto

uploadanimageevery5minutes.

-UseSchedule–Triggertheruleaccordingtotheselectedschedule.SeeCreateSchedulesonpage40.

Actions

Availableactionsinclude:

•IRIllumination–ActivateordeactivateIRlight.

•Day/NightVisionMode–Setdaymode(IRcutlteron)ornightmode(IRcutlteroff).

•OutputPort–ActivateanI/Oporttocontrolanexternaldevice.

AXISQ8414-LVSNetworkCamera

Events

•PlayAudioClip–SeeAudioClipsonpage27.

•PTZControl

-PresetPosition–Gotoapresetposition.

-GuardTour–Startaguardtour.SeeGuardTouronpage30.

•RecordVideo–Recordvideoandaudiotoaselectedstorage.Torecordaudio,useAACaudioencodingandmakesurethat

audioisenabledintheselectedstreamprole.

•SendImages–Sendimagestoarecipient.

•SendNotications–Sendanoticationmessagetoarecipient.

•StatusLED–FlashtheLEDindicator.Thiscanforexamplebeusedtovalidatetriggerssuchasmotiondetectionduring

productinstallationandconguration.

AddRecipients

Theproductcansendmedialesandmessagestonotifyusersaboutevents.Beforetheproductcansendmedialesornotication

messages,youmustdeneoneoremorerecipients.Forinformationaboutavailableoptions,seeRecipientTypesonpage39.

Toaddarecipient:

1.GotoEvents>RecipientsandclickAdd.

2.Enteradescriptivename.

3.SelectarecipientType.

4.Entertheinformationneededfortherecipienttype.

5.ClickTesttotesttheconnectiontotherecipient.

6.ClickOK.

RecipientTypes

Thefollowingrecipientsareavailable:

RecipientUsewithactionNotes

SendImages

SendNotication

Anemailrecipientcancontainmultipleemailaddresses.For

moreinformationaboutemailrecipients,seeSetUpEmail

Recipientsonpage40

FTP

SendImages

HTTP

SendImages

SendNotication

NetworkShareSendImages

Anetworksharecanalsobeusedasastoragedevicefor

recordedvideo.GoSystemOptions>Storagetocongure

anetworksharebeforesettingupacontinuousrecordingor

anactionruletorecordvideo.Formoreinformationabout

storagedevices,seeStorageonpage50.

TCPSendNotication

AXISQ8414-LVSNetworkCamera

Events

SetUpEmailRecipients

Emailrecipientscanbeconguredbyselectingoneofthelistedemailproviders,orbyspecifyingtheSMTPserver,portand

authenticationusedby,forexample,acorporateemailserver.

Note

Someemailprovidershavesecurityltersthatpreventusersfromreceivingorviewinglargeamountofattachments,from

receivingscheduledemailsandsimilar.Checktheemailprovider’ssecuritypolicytoavoiddeliveryproblemsandlocked

emailaccounts.

Tosetupanemailrecipientusingoneofthelistedproviders:

1.GotoEvents>RecipientsandclickAdd.

2.EnteraNameandselectEmailfromtheTypelist.

3.EntertheemailaddressestosendemailstointheToeld.Usecommastoseparatemultipleaddresses.

4.SelecttheemailproviderfromtheProviderlist.

5.EntertheuserIDandpasswordfortheemailaccount.

6.ClickTesttosendatestemail.

Tosetupanemailrecipientusingforexampleacorporateemailserver,followtheinstructionsabovebutselectUserdenedas

Provider.EntertheemailaddresstoappearassenderintheFromeld.SelectAdvancedsettingsandspecifytheSMTPserver

address,portandauthenticationmethod.Optionally,selectUseencryptiontosendemailsoveranencryptedconnection.Theserver

certicatecanbevalidatedusingthecerticatesavailableintheAxisproduct.Forinformationonhowtouploadcerticates,see.

CreateSchedules

Schedulescanbeusedasactionruletriggersorasadditionalconditions,forexampletorecordvideoifmotionisdetectedoutside

ofcehours.Useoneofthepredenedschedulesorcreateanewscheduleasdescribedbelow.

Tocreateanewschedule:

1.GotoEvents>SchedulesandclickAdd.

2.Enteradescriptivenameandtheinformationneededforadaily,weekly,monthlyoryearlyschedule.

3.ClickOK.

Tousethescheduleinanactionrule,selecttheschedulefromtheScheduledrop-downlistintheActionRuleSetuppage.

SetUpRecurrences

Recurrencesareusedtotriggeractionrulesrepeatedly,forexampleevery5minutesoreveryhour.

Tosetuparecurrence:

1.GotoEvents>RecurrencesandclickAdd.

2.Enteradescriptivenameandrecurrencepattern.

3.ClickOK.

Tousetherecurrenceinanactionrule,rstselectTimefromtheTriggerdrop-downlistintheActionRuleSetuppageandthen

selecttherecurrencefromtheseconddrop-downlist.

Tomodifyorremoverecurrences,selecttherecurrenceintheRecurrencesListandclickModifyorRemove.

AXISQ8414-LVSNetworkCamera

Recordings

TheAxisproductcanbeconguredtorecordvideocontinuouslyoraccordingtoanactionrule:

•Tostartacontinuousrecording,seepage41.

•Tosetupactionrules,seepage37.

•Toaccessrecordings,seeRecordingListonpage41.

•Tocongurecameracontrolledstorage,seeStorageonpage50.

RecordingList

RecordedvideosarelistedontheRecordings>Listpage.Thelistshowseachrecording’sstartdateandtime,durationandthe

eventthattriggeredtherecording.

Toplayordownloadarecording,followthesesteps:

1.GotoRecordings>List.

2.Usetheltertonarrowthelistofrecordings.EnterthedesiredltercriteriaandclickFilter.Someltersmaytake

alongtimetocomplete.

3.Selecttherecording.

4.ClickPlaytoplaytherecording,orclickDownloadtodownloadtherecording.

Multiplerecordingscanbedownloadedatthesametime.SelecttherecordingsandclickDownload.Thedownloadedleisaziple

containingaminimumofthreeles,ofwhichtheMatroska(mkv)lesaretheactualrecordings.Therecordingsaretime-stamped

withthedateandtimetheyweredownloaded(thatis,notthedatetherecordingsweremade).

Note

ToplayrecordingsinWindowsMediaPlayer,AXISMatroskaFileSplittermustbeinstalled.AXISMatroskaFileSplitter

canbedownloadedfromwww.axis.com/techsup/software

Fordetailedrecordingandvideoinformation,selectarecordingandclickProperties.

Toremovearecording,selecttherecordingandclickRemove.

ContinuousRecording

TheAxisproductcanbeconguredtocontinuouslysavevideotoastoragedevice.Forinformationaboutstoragedevices,seeStorage

onpage50.Topreventthediskfrombecomingfull,itisrecommendedtocongurethedisktoautomaticallyremoveoldrecordings.

Ifanewstreamproleisselectedwhilearecordingisongoing,therecordingwillbestoppedandsavedintherecordinglistanda

newrecordingwiththenewstreamprolewillstart.Allpreviouscontinuousrecordingswillremainintherecordinglistuntilthey

areremovedmanuallyorthroughautomaticremovalofoldrecordings.

Tostartacontinuousrecording,followthesesteps:

1.GotoRecordings>Continuous.

2.SelectEnabled.

3.SelectthetypeofstoragedevicefromtheStoragelist.

4.SelectaStreamproletouseforcontinuousrecordings.Toincludeaudiointherecording,useAACaudioencodingand

makesurethataudioisenabledintheselectedstreamprole.

AXISQ8414-LVSNetworkCamera

Recordings

5.ClickSavetosaveandstarttherecording.

AXISQ8414-LVSNetworkCamera

SystemOptions

Security

Users

UseraccesscontrolisenabledbydefaultandcanbeconguredunderSystemOptions>Security>Users.Anadministratorcan

setupotherusersbygivingthemusernamesandpasswords.Itisalsopossibletoallowanonymousviewerlogin,whichmeans

thatanybodymayaccesstheLiveViewpage.

Theuserlistdisplaysauthorizedusersandusergroups(accesslevels):

Viewer-AccesstotheLiveViewpage

Operator-AccesstotheLiveViewpageandtoallsettingsexceptSystemOptions

Administrator-Unrestrictedaccesstoallsettings;canadd,modifyandremoveotherusers.

UnderHTTP/RTSPPasswordSettings,selectthetypeofpasswordtoallow.Youmayneedtoallowunencryptedpasswordsifthereare

viewingclientsthatdonotsupportencryption,orifyouupgradedthermwareandexistingclientssupportencryptionbutneed

tologinagainandbeconguredtousethisfunctionality.

UnderUserSettings,selecttheEnableanonymousviewerloginoptiontoallowanonymoususersaccesstotheLiveViewpage.

SelecttheEnableanonymousPTZcontrollogintoallowanonymoususersaccesstothePTZcontrols.

DeselecttheEnableBasicSetupoptiontohidetheBasicSetupmenu.BasicSetupprovidesquickaccesstosettingsthatshouldbe

madebeforeusingtheAxisproduct.

ONVIF

ONVIF(OpenNetworkVideoInterfaceForum)isaglobalinterfacestandardthatmakesiteasierforendusers,integrators,consultants,

andmanufacturerstotakeadvantageofthepossibilitiesofferedbynetworkvideotechnology.ONVIFenablesinteroperablitybetween

differentvendorproducts,increasedexibility,reducedcostandfuture-proofsystems.

BycreatingauseryouautomaticallyenableONVIFcommunication.UsetheusernameandpasswordwithallONVIFcommunication

withtheproduct.Formoreinformationseewww.onvif.org

IPAddressFilter

IPaddresslteringisenabledontheSystemOptions>Security>IPAddressFilterpage.Onceenabled,thelistedIPaddressare

allowedordeniedaccesstotheAxisproduct.SelectAlloworDenyfromthelistandclickApplytoenableIPaddressltering.

Theadministratorcanaddupto256IPaddressentriestothelist(asingleentrycancontainmultipleIPaddresses).

HTTPS

TheAxisproductsupportsencryptedbrowsingusingHTTPS.ThisisconguredontheSystemOptions>Security>HTTPSpage.

Aself-signedcerticatecanbeuseduntilaCerticateAuthority-issuedcerticatehasbeenobtained.ClickCreateself-signed

certicatetoinstallaself-signedcerticate.Althoughself-signedcerticatesarefreeandoffersomeprotection,installingasigned

certicateissuedbyaCerticateAuthorityprovidesamuchhigherlevelofprotection.

ToobtainasignedcerticatefromanissuingCerticateAuthority,clickCreateCerticateRequest.Whenthesignedcerticateis

returned,clickInstallsignedcerticatetoimportthecerticate.Thepropertiesofanycerticaterequestcurrentlyresidentin

theproductorinstalledcanbeviewedbyclickingProperties.

ToenableHTTPSintheAxisproduct,theHTTPSConnectionPolicymustbesetforeachusergroup.

Formoreinformation,seetheonlinehelp

AXISQ8414-LVSNetworkCamera

SystemOptions

IEEE802.1X

IEEE802.1Xisastandardforport-basedNetworkAdmissionControlprovidingsecureauthenticationofwiredandwirelessnetwork

devices.IEEE802.1XisbasedonEAP(ExtensibleAuthenticationProtocol).

ToaccessanetworkprotectedbyIEEE802.1X,devicesmustauthenticatethemselves.Theauthenticationisperformedbya

third-partyentitycalledanauthenticationserver,typicallyaRADIUSserver,examplesofwhichareFreeRADIUSandMicrosoft

InternetAuthenticationService.

InAxis'implementation,thenetworkdeviceandtheauthenticationserverauthenticatethemselveswiththehelpofdigital

certicatesusingEAP-TLS(ExtensibleAuthenticationProtocol-TransportLayerSecurity).Thecerticatesareprovidedbyan

CerticationAuthority(CA).Youneed:

•aCAcerticatetovalidatetheidentityoftheauthenticationserver

•aCA-signedclientcerticateandaprivatekeytoauthenticatethenetworkdevice.

ToallowthenetworkdevicetoaccessanetworkprotectedbyIEEE802.1X:

1.ObtainaCAcerticate,aclientcerticateandaclientprivatekey(contactyournetworkadministrator).

2.GotoSetup>SystemOptions>Security>IEEE802.1XanduploadtheCAcerticate,theclientcerticateandthe

clientprivatekey.

3.UnderSettings,selecttheEAPOLversion,provideyourEAPidentityandprivatekeypassword.

4.ChecktheboxtoenableIEEE802.1XandclickSave.

Certicates

CACerticateTheCAcerticateisusedtovalidatetheidentityoftheauthenticationserver.Enterthepathto

thecerticatedirectly,orlocatetheleusingtheBrowsebutton.ThenclickUpload.Toremove

acerticate,clickRemove.

Clientcerticate

Clientprivatekey

Theclientcerticateandprivatekeyareusedtoauthenticatethenetworkdevice.Theycanbe

uploadedasseparatelesorinonecombinedle(e.g.aPFXleoraPEMle).UsetheClient

privatekeyeldifuploadingonecombinedle.Foreachle,enterthepathtothele,orlocatethe

leusingtheBrowsebutton.ThenclickUpload.Toremoveale,clickRemove.

Settings

EAPOLversion

SelecttheEAPOLversion(1or2)asusedinyournetworkswitch.

EAPidentity

Entertheuseridentity(maximum16characters)associatedwithyourcerticate.

Privatekeypassword

Enterthepassword(maximum16characters)fortheprivatekey.

EnableIEEE802.1X

ChecktheboxtoenabletheIEEE802.1Xprotocol.

AudioSupport

SelectEnableaudiosupporttoallowclientstoretrieveaudiostreamsfromtheAxisproduct.Forinformationonhowtocongure

audiosettings,seeAudioSettingsonpage25.

Note

DeselectingthisoptionwilldisableaudiogloballyintheAxisproduct,forconguredeventsandproleswithaudioaswell.

Date&Time

TheAxisproduct’sdateandtimesettingsareconguredunderSystemOptions>Date&Time.

CurrentServerTimedisplaysthecurrentdateandtime(24hclock).Thetimecanbedisplayedin12hclockinthetextoverlay(see

below).

AXISQ8414-LVSNetworkCamera

SystemOptions

Tochangethedateandtimesettings,selectthepreferredTimemodeunderNewServerTime:

•Synchronizewithcomputertime–Setsdateandtimeaccordingtothecomputer’sclock.Withthisoption,dateand

timearesetonceandwillnotbeupdatedautomatically.

•SynchronizewithNTPServer–ObtainsdateandtimefromanNTPserver.Withthisoption,dateandtimesettingsare

updatedcontinuously.ForinformationonNTPsettings,seeNTPCongurationonpage47.

IfusingahostnamefortheNTPserver,aDNSservermustbecongured.SeeDNSCongurationonpage47.

•Setmanually–Allowsyoutomanuallysetdateandtime.

IfusinganNTPserver,selectyourTimezonefromthedrop-downlist.Ifrequired,checkAutomaticallyadjustfordaylightsaving

timechanges.

TheDate&TimeFormatUsedinImagesisthedateandtimeformatdisplayedasatextoverlayinthevideostream.Usethe

predenedformatsorseeFileNaming&Date/TimeFormatsintheonlinehelp

forinformationonhowtocreatecustomdateand

timeformats.Toincludedateandtimeintheoverlaytext,gotoVideo&AudioandselectIncludedateandIncludetime.

Network

BasicTCP/IPSettings

TheAxisproductsupportsIPversion4andIPversion6.Bothversionscanbeenabledsimultaneously,andatleastoneversion

mustalwaysbeenabled.

IPv4AddressConguration

Bydefault,theAxisproductissettouseIPv4(IPversion4)andtoobtaintheIPaddressautomaticallyviaDHCP.TheIPv4settingsare

conguredunderSystemOptions>Network>TCP/IP>Basic.

DHCP(DynamicHostCongurationProtocol)allowsnetworkadministratorstocentrallymanageandautomatetheassignmentof

IPaddresses.DHCPshouldonlybeenabledifusingdynamicIPaddressnotication,oriftheDHCPcanupdateaDNSserver.Itis

thenpossibletoaccesstheAxisproductbyname(hostname).

IfDHCPisenabledandtheproductcannotbeaccessed,runAXISIPUtilitytosearchthenetworkforconnectedAxisproducts,orreset

theproducttothefactorydefaultsettings(seepage54)andthenperformtheinstallationagain.

TouseastaticIPaddress,checkUsethefollowingIPaddressandspecifytheIPaddress,subnetmaskanddefaultrouter.

IPv6AddressConguration

IfIPv6(IPversion6)isenabled,theAxisproductwillreceiveanIPaddressaccordingtothecongurationinthenetworkrouter.

ToenableIPv6,gotoSystemOptions>Network>TCP/IP>Basic.OthersettingsforIPv6shouldbeconguredinthenetworkrouter.

ARP/Ping

Theproduct’sIPaddresscanbeassignedusingARPandPing.Forinstructions,seeAssignIPAddressUsingARP/Pingonpage46.

TheARP/Pingserviceisenabledbydefaultbutisautomaticallydisabledtwominutesaftertheproductisstarted,orassoonasanIP

addressisassigned.Tore-assignIPaddressusingARP/Ping,theproductmustberestartedtoenableARP/Pingforanadditional

twominutes.

Todisabletheservice,gotoSystemOptions>Network>TCP/IP>BasicandcleartheoptionEnableARP/PingsettingofIPaddress.

Pingingtheproductisstillpossiblewhentheserviceisdisabled.

AXISQ8414-LVSNetworkCamera

SystemOptions

AssignIPAddressUsingARP/Ping

Theproduct'sIPaddresscanbeassignedusingARP/Ping.Thecommandmustbeissuedwithin2minutesofconnectingpower.

1.AcquireafreestaticIPaddressonthesamenetworksegmentasthecomputer.

2.Locatetheserialnumber(S/N)ontheproductlabel.

3.Openacommandpromptandenterthefollowingcommands:

Linux/Unixsyntax

arp-s<IPaddress><serialnumber>temp

ping-s408<IPaddress>

Linux/Unixexample

arp-s192.168.0.12500:40:8c:18:10:00temp

ping-s408192.168.0.125

Windowssyntax(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s<IPaddress><serialnumber>

ping-l408-t<IPaddress>

Windowsexample(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s192.168.0.12500-40-8c-18-10-00

ping-l408-t192.168.0.125

4.Checkthatthenetworkcableisconnectedandthenrestarttheproductbydisconnectingandreconnectingpower.

5.ClosethecommandpromptwhentheproductrespondswithReplyfrom192.168.0.125:...orsimilar.

6.Openabrowserandtypehttp://<IPaddress>intheLocation/Addresseld.

ForothermethodsofassigningtheIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIP

AddressandAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup

Note

•ToopenacommandpromptinWindows,opentheStartmenuandtypecmdintheRun/Searcheld.

•TousetheARPcommandinWindows8/Windows7/WindowsVista,right-clickthecommandprompticonandselect

Runasadministrator.

•ToopenacommandpromptinMacOSX,opentheTerminalutilityfromApplication>Utilities.

AXISVideoHostingSystem(AVHS)

AVHSusedinconjunctionwithanAVHSservice,provideseasyandsecureInternetaccesstoliveandrecordedvideoaccessiblefrom

anylocation.FormoreinformationandhelptondalocalAVHSServiceProvidergotowww.axis.com/hosting

TheAVHSsettingsareconguredunderSystemOptions>Network>TCPIP>Basic.ThepossibilitytoconnecttoanAVHSservice

isenabledbydefault.Todisable,cleartheEnableAVHSbox.

One-clickenabled-Pressandholdtheproduct’scontrolbutton(seeHardwareOverviewonpage6)forabout3secondsto

connecttoanAVHSserviceovertheInternet.Onceregistered,AlwayswillbeenabledandtheAxisproductstaysconnectedto

theAVHSservice.Iftheproductisnotregisteredwithin24hoursfromwhenthebuttonispressed,theproductwilldisconnect

fromtheAVHSservice.

Always-TheAxisproductwillconstantlyattempttoconnecttotheAVHSserviceovertheInternet.Onceregisteredtheproductwill

stayconnectedtotheservice.Thisoptioncanbeusedwhentheproductisalreadyinstalledanditisnotconvenienttousethe

one-clickinstallation.

AXISQ8414-LVSNetworkCamera

SystemOptions

AXISInternetDynamicDNSService

AXISInternetDynamicDNSServiceassignsahostnameforeasyaccesstotheproduct.Formoreinformation,seewww.axiscam.net

ToregistertheAxisproductwithAXISInternetDynamicDNSService,gotoSystemOptions>Network>TCP/IP>Basic.Under

Services,clicktheAXISInternetDynamicDNSServiceSettingsbutton(requiresaccesstotheInternet).Thedomainnamecurrently

registeredatAXISInternetDynamicDNSservicefortheproductcanatanytimeberemoved.

Note

AXISInternetDynamicDNSServicerequiresIPv4.

AdvancedTCP/IPSettings

DNSConguration

DNS(DomainNameService)providesthetranslationofhostnamestoIPaddresses.TheDNSsettingsareconguredunderSystem

Options>Network>TCP/IP>Advanced.

SelectObtainDNSserveraddressviaDHCPtousetheDNSsettingsprovidedbytheDHCPserver.

Tomakemanualsettings,selectUsethefollowingDNSserveraddressandspecifythefollowing:

Domainname-Enterthedomain(s)tosearchforthehostnameusedbytheAxisproduct.Multipledomainscanbeseparatedby

semicolons.Thehostnameisalwaystherstpartofafullyqualieddomainname,forexample,myserveristhehostnameinthe

fullyqualieddomainnamemyserver.mycompany.comwheremycompany.comisthedomainname.

Primary/SecondaryDNSserver-EntertheIPaddressesoftheprimaryandsecondaryDNSservers.ThesecondaryDNSserveris

optionalandwillbeusediftheprimaryisunavailable.

NTPConguration

NTP(NetworkTimeProtocol)isusedtosynchronizetheclocktimesofdevicesinanetwork.TheNTPsettingsareconguredunder

SystemOptions>Network>TCP/IP>Advanced.

SelectObtainNTPserveraddressviaDHCPtousetheNTPsettingsprovidedbytheDHCPserver.

Tomakemanualsettings,selectUsethefollowingNTPserveraddressandenterthehostnameorIPaddressoftheNTPserver.

HostNameConguration

TheAxisproductcanbeaccessedusingahostnameinsteadofanIPaddress.ThehostnameisusuallythesameastheassignedDNS

name.ThehostnameisconguredunderSystemOptions>Network>TCP/IP>Advanced.

SelectObtainhostnameviaIPv4DHCPtousehostnameprovidedbytheDHCPserverrunningonIPv4.

SelectUsethehostnametosetthehostnamemanually.

SelectEnabledynamicDNSupdatestodynamicallyupdatelocalDNSserverswhenevertheAxisproduct’sIPaddresschanges.

Formoreinformation,seetheonlinehelp.

Link-LocalIPv4Address

Link-LocalAddressisenabledbydefaultandassignstheAxisproductanadditionalIPaddresswhichcanbeusedtoaccess

theproductfromotherhostsonthesamesegmentonthelocalnetwork.TheproductcanhaveaLink-LocalIPandastatic

orDHCP-suppliedIPaddressatthesametime.

ThisfunctioncanbedisabledunderSystemOptions>Network>TCP/IP>Advanced.

AXISQ8414-LVSNetworkCamera

SystemOptions

HTTP

TheHTTPportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditiontothe

defaultsetting,whichis80,anyportintherange1024–65535canbeused.

HTTPS

TheHTTPSportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditionto

thedefaultsetting,whichis443,anyportintherange1024–65535canbeused.

ToenableHTTPS,gotoSystemOptions>Security>HTTPS.Formoreinformation,seeHTTPSonpage43

NATtraversal(portmapping)forIPv4

Anetworkrouterallowsdevicesonaprivatenetwork(LAN)toshareasingleconnectiontotheInternet.Thisisdonebyforwarding

networktrafcfromtheprivatenetworktothe“outside”,thatis,theInternet.Securityontheprivatenetwork(LAN)isincreased

sincemostroutersarepre-conguredtostopattemptstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(Internet).

UseNATtraversalwhentheAxisproductislocatedonanintranet(LAN)andyouwishtomakeitavailablefromtheother(WAN)side

ofaNATrouter.WithNATtraversalproperlycongured,allHTTPtrafctoanexternalHTTPportintheNATrouterisforwardedto

theproduct.

NATtraversalisconguredunderSystemOptions>Network>TCP/IP>Advanced.

Note

•ForNATtraversaltowork,thismustbesupportedbytherouter.TheroutermustalsosupportUPnP

•Inthiscontext,routerreferstoanynetworkroutingdevicesuchasaNATrouter,Networkrouter,InternetGateway,

Broadbandrouter,Broadbandsharingdevice,orasoftwaresuchasarewall.

Enable/Disable-Whenenabled,theAxisproductattemptstocongureportmappinginaNATrouteronyournetwork,usingUPnP

NotethatUPnP

mustbeenabledintheproduct(seeSystemOptions>Network>UPnP).

UsemanuallyselectedNATrouter-SelectthisoptiontomanuallyselectaNATrouterandentertheIPaddressfortherouterin

theeld.Ifnorouterisspecied,theproductautomaticallysearchesforNATroutersonyournetwork.Ifmorethanonerouteris

found,thedefaultrouterisselected.

AlternativeHTTPport-SelectthisoptiontomanuallydeneanexternalHTTPport.Entertheportnumberintheeld.Ifnoportis

enteredhere,aportnumberisautomaticallyselectedwhenNATtraversalisenabled.

Note

•AnalternativeHTTPportcanbeusedorbeactiveevenifNATtraversalisdisabled.ThisisusefulifyourNATrouterdoesnot

supportUPnPandyouneedtomanuallycongureportforwardingintheNATrouter.

•Ifyouattempttomanuallyenteraportthatisalreadyinuse,anotheravailableportisautomaticallyselected.

•Whentheportisselectedautomaticallyitisdisplayedinthiseld.Tochangethis,enteranewportnumberandclickSave.

FTP

TheFTPserverrunningintheAxisproductenablesuploadofnewrmware,userapplications,etc.TheFTPservercanbedisabled

underSystemOptions>Network>TCP/IP>Advanced.

Note

ThisFTPserverhasnothingtodowiththeproduct’sabilitytotransferimagesviaFTPtootherlocationsandservers.

RTSP

TheRTSPserverrunningintheAxisproductallowsaconnectingclienttostartanH.264stream.TheRTSPportnumbercanbe

changedunderSystemOptions>Network>TCP/IP>Advanced.Thedefaultportis554.

AXISQ8414-LVSNetworkCamera

SystemOptions

Note

H.264videostreamswillnotbeavailableiftheRTSPserverisdisabled.

SOCKS

SOCKSisanetworkingproxyprotocol.TheAxisproductcanbeconguredtouseaSOCKSservertoreachnetworksontheother

sideofarewallorproxyserver.ThisfunctionalityisusefuliftheAxisproductislocatedonalocalnetworkbehindarewall,and

notications,uploads,alarms,etcneedtobesenttoadestinationoutsidethelocalnetwork(forexampletheInternet).

SOCKSisconguredunderSystemOptions>Network>SOCKS.Formoreinformation,seetheonlinehelp

QoS(QualityofService)

QoS(QualityofService)guaranteesacertainlevelofaspeciedresourcetoselectedtrafconanetwork.AQoS-awarenetwork

prioritizesnetworktrafcandprovidesagreaternetworkreliabilitybycontrollingtheamountofbandwidthanapplicationmayuse.

TheQoSsettingsareconguredunderSystemOptions>Network>QoS.UsingDSCP(DifferentiatedServicesCodepoint)values,the

Axisproductcanmarkdifferenttypesoftrafc.

Note

LiveaudioDSCPwillbeequaltolivevideoDSCPifH.264overRTSPisused.

SNMP

TheSimpleNetworkManagementProtocol(SNMP)allowsremotemanagementofnetworkdevices.AnSNMPcommunityisthe

groupofdevicesandmanagementstationrunningSNMP.Communitynamesareusedtoidentifygroups.

ToenableandcongureSNMPintheAxisproduct,gototheSystemOptions>Network>SNMPpage.

Dependingonthelevelofsecurityrequired,selecttheversiononSNMPtouse.

TrapsareusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatuschanges.CheckEnable

trapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythatshouldreceivethemessage.

Note

IfHTTPSisenabled,SNMPv1andSNMPv2cshouldbedisabled.

TrapsforSNMPv1/v2areusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatus

changes.CheckEnabletrapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythat

shouldreceivethemessage.

Thefollowingtrapsareavailable:

•Coldstart

•Warmstart

•Linkup

•Authenticationfailed

SNMPv3providesencryptionandsecurepasswords.TousetrapswithSNMPv3,anSNMPv3managementapplicationisrequired.

TouseSNMPv3,HTTPSmustbeenabled,seeHTTPSonpage43.ToenableSNMPv3,checktheboxandprovidetheinitialuser

password.

Note

Theinitialpasswordcanonlybesetonce.Ifthepasswordislost,theAxisproductmustberesettofactorydefault,see

ResettoFactoryDefaultSettingsonpage54.

AXISQ8414-LVSNetworkCamera

SystemOptions

UPnP

TheAxisproductincludessupportforUPnP

.UPnP

isenabledbydefaultandtheproductisautomaticallydetectedbyoperating

systemsandclientsthatsupportthisprotocol.

UPnP

canbedisabledunderSystemOptions>Network>UPnP

RTP/H.264

TheRTPportrangeandmulticastsettingsareconguredunderSystemOptions>Network>RTP.

TheRTPportrangedenestherangeofportsfromwhichthevideo/audioportsareautomaticallyselected.Formulticaststreams,

onlycertainIPaddressesandportnumbersshouldbeused.

SelectAlwaysMulticastVideoand/orAlwaysMulticastAudiotostartmulticaststreamingwithoutopeninganRTSPsession.

Bonjour

TheAxisproductincludessupportforBonjour.Bonjourisenabledbydefaultandtheproductisautomaticallydetectedbyoperating

systemsandclientsthatsupportthisprotocol.

BonjourcanbedisabledunderSystemOptions>Network>Bonjour.

Storage

SDCard

NO NO

TICE TICE

TICE

Topreventcorruptionofrecordings,theSDcardshouldalwaysbeunmountedbeforeitisejected.

Note

ForSDcardrecommendationsseewww.axis.com

TheAxisproductsupportsSDcardswithupto64GBofstorage.Forbestrecordingperformance,useanSDHCorSDXCcard

withspeedclass10.

ThefollowingSDcardlesystemsaresupported:

•ext4—recommendedduetoitsresilienceagainstdatalossifthecardisejectedorifthereisabruptpowerloss.Toaccess

datastoredonthecardfromtheWindowsoperatingsystem,athird-partyext4driverorapplicationisrequired.

•vFAT—supportedbymostoperatingsystemsforpersonalcomputers.

TheSDcardismanagedontheSystemOptions>Storagepage.ClickSDCardtoopenStorageManagement.

Ifthecard’sstatusshowsasfailed,clickCheckdisktoseeiftheproblemcanbefoundandthentryRepair.Thisoptionisonly

availableforSDcardswithext4.ForSDcardswithvFAT,useacardreaderorcomputertotroubleshootthecard.

Toavoidllingthecard,itisrecommendedtoremoverecordingscontinuously.UnderGeneralSettings,selectRemoverecordings

olderthanandselectthenumberofdaysorweeks.

Tostopwritingtothecardandprotectrecordingsfrombeingremoved,selectLockunderGeneralSettings.

MountandUnmountSDCard

NO NO

TICE TICE

TICE

Topreventcorruptionofrecordings,theSDcardshouldalwaysbeunmountedbeforeitisejected.

AXISQ8414-LVSNetworkCamera

SystemOptions

TheSDcardisautomaticallymountedwhenthecardisinsertedintotheAxisproductorwhentheproductisstarted.Amanual

mountisonlyrequiredifthecardhasbeenunmountedandnotejectedandre-inserted.

TounmounttheSDcard:

1.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.

2.ClickSDCard.

3.ClickUnmount.

4.Thecardcannowberemoved.

FormatSDCard

NO NO

TICE TICE

TICE

FormattingtheSDcardwillremovealldataandrecordingsstoredonthecard.

Important

Ifautoformatisenabled,onlyuseneworemptySDcards.Anydatastoredonthecardwillbelostwhenthecardisinserted

intotheAxisproduct.

AnSDcardinsertedintotheproductcanbemanuallyformattedtooneofthesupportedlesystems.Tomanuallyformatthe

SDcard,followthesesteps:

1.InserttheSDcardintheSDcardslot.

2.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.

3.ClickSDCard.

4.ClickFormatandselectthedesiredlesystem.

5.ClickOKtostartformattingthecard.

NetworkShare

NetworkshareallowsyoutoaddnetworkstoragesuchasaNAS(network-attachedstorage).TheNASshallbededicatedfor

recordingsanddatafromtheAxisproductsconnectedtothenetwork.ForinformationaboutreferenceNASdevices,goto

www.axis.com/products/cam_companion_software/supported.htm

Note

ForNASrecommendationsseewww.axis.com

Toaddanetworkshare:

1.GotoSystemOptions>Storage.

2.ClickNetworkShare.

3.EntertheIPaddress,DNSorBonjournametothehostserverintheHosteld.

4.EnterthenameoftheshareintheShareeld.Subfolderscannotbeused.

5.Ifrequired,selectThesharerequiresloginandentertheusernameandpassword.

6.ClickConnect.

ToclearallrecordingsanddatafromtheAxisproduct’sfolderonthedesignatedshare,clickClearunderStorageTools.

Toavoidllingtheshare,itisrecommendedtoremoverecordingscontinuously.UnderRecordingSettings,selectRemoverecordings

olderthanandselectthenumberofdaysorweeks.

AXISQ8414-LVSNetworkCamera

SystemOptions

Tostopwritingtotheshareandprotectrecordingsfrombeingremoved,selectLockunderRecordingSettings.

Ports&Devices

I/OPorts

TheAxisproductprovidesoneinputportandoneoutputportforconnectionofexternaldevices.Forinformationabouthowto

connectexternaldevices,seeConnectorsonpage62.

TheI/OportsareconguredunderSystemOptions>Ports&Devices>I/OPorts.Theportscanbegivendescriptivenamesandtheir

NormalstatescanbeconguredasOpencircuitorGroundedcircuit.

PortStatus

ThelistontheSystemOptions>Ports&Devices>PortStatuspageshowsthestatusoftheproduct’sinputandoutputports.

Maintenance

TheAxisproductprovidesseveralmaintenancefunctions.TheseareavailableunderSystemOptions>Maintenance.

ClickRestarttoperformacorrectrestartiftheAxisproductisnotbehavingasexpected.Thiswillnotaffectanyofthecurrent

settings.

Note

ArestartclearsallentriesintheServerReport.

ClickRestoretoresetmostsettingstothefactorydefaultvalues.Thefollowingsettingsarenotaffected:

•thebootprotocol(DHCPorstatic)

•thestaticIPaddress

•thedefaultrouter

•thesubnetmask

•thesystemtime

•theIEEE802.1Xsettings

•thefocusposition

•uploadedapplicationsarekeptbutmustberestarted

ClickDefaulttoresetallsettings,includingtheIPaddress,tothefactorydefaultvalues.Thisbuttonshouldbeusedwithcaution.The

Axisproductcanalsoberesettofactorydefaultusingthecontrolbutton,seeResettoFactoryDefaultSettingsonpage54.

Toresettheoptics,clickCalibrateunderSystemOptions>Maintenance>Optics.Thismaybenecessaryinsituationswherethe

opticshaslostitscalibrationduringtransportorhasbeenexposedtoextremevibrations.Ifnecessarycongurefocusandzoom

again(seeBasicSetuponpage17).

ToidentifytheproductortesttheStatusLED,clickFlashLEDunderIdentifyandspecifythedurationinseconds,minutesorhours.

Thiscanbeusefulforidentifyingtheproductamongotherproductsinstalledinthesamelocation.

Forinformationaboutrmwareupgrade,seeUpgradetheFirmwareonpage55.

AXISQ8414-LVSNetworkCamera

SystemOptions

Support

SupportOverview

TheSystemOptions>Support>SupportOverviewpageprovidesinformationontroubleshootingandcontactinformation,

shouldyourequiretechnicalassistance.

SeealsoTroubleshootingonpage55.

SystemOverview

TogetanoverviewoftheAxisproduct’sstatusandsettings,gotoSystemOptions>Support>SystemOverview.Informationthat

canbefoundhereincludesrmwareversion,IPaddress,networkandsecuritysettings,eventsettings,imagesettingsandrecentlog

items.ManyofthecaptionsarelinkstotheproperSetuppage.

Logs&Reports

TheSystemOptions>Support>Logs&Reportspagegenerateslogsandreportsusefulforsystemanalysisandtroubleshooting.If

contactingAxisSupport,pleaseprovideavalidServerReportwithyourquery.

SystemLog-Providesinformationaboutsystemevents.

AccessLog-Listsallfailedattemptstoaccesstheproduct.TheAccessLogcanalsobeconguredtolistallconnectionstothe

product(seebelow).

ServerReport-Providesinformationabouttheproductstatusinapop-upwindow.TheAccessLogisautomaticallyincluded

intheServerReport.

Youcanviewordownloadtheserverreport.Downloadingtheserverreportcreatesa.ziplethatcontainsacompleteserverreport

textleinUTF–8format.SelecttheIncludesnapshotwithdefaultimagesettingsoptiontoincludeasnapshotoftheproduct’sLive

View.Theserverreport.zipleshouldalwaysbeincludedwhencontactingsupport.

ParameterList-Showstheproduct'sparametersandtheircurrentsettings.Thismayproveusefulwhentroubleshootingor

whencontactingAxisSupport.

ConnectionList-Listsallclientsthatarecurrentlyaccessingmediastreams.

CrashReport-Generatesanarchivewithdebugginginformation.Thereporttakesseveralminutestogenerate.

TheloglevelsfortheSystemLogandtheAccessLogaresetunderSystemOptions>Support>Logs&Reports>Conguration.

TheAccessLogcanbeconguredtolistallconnectionstotheproduct(selectCritical,Warnings&Info).

Advanced

Scripting

Scriptingallowsexperienceduserstocustomizeandusetheirownscripts.

NO NO

TICE TICE

TICE

ImproperusemaycauseunexpectedbehaviorandlossofcontactwiththeAxisproduct.

Axisstronglyrecommendsthatyoudonotusethisfunctionunlessyouunderstandtheconsequences.AxisSupportdoesnotprovide

assistanceforproblemswithcustomizedscripts.

ToopentheScriptEditor,gotoSystemOptions>Advanced>Scripting.Ifascriptcausesproblems,resettheproducttoits

factorydefaultsettings,seepage54.

Formoreinformation,seewww.axis.com/developer

AXISQ8414-LVSNetworkCamera

SystemOptions

FileUpload

Files,forexamplewebpagesandimages,canbeuploadedtotheAxisproductandusedascustomsettings.Touploadale,go

toSystemOptions>Advanced>FileUpload.

Uploadedlesareaccessedthroughhttp://<ipaddress>/local/<user>/<filename>where<user>isthe

selectedusergroup(viewer,operatororadministrator)fortheuploadedle.

PlainCong

PlainCongisforadvanceduserswithexperienceofAxisproductconguration.Mostparameterscanbesetandmodiedfrom

thispage.

ToopenPlainCong,gotoSystemOptions>Advanced>PlainCong.AxisSupportdoesnotprovideassistance.

ResettoFactoryDefaultSettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultwillresetallsettings,includingtheIP

address,tothefactorydefaultvalues.

Note

TheinstallationandmanagementsoftwaretoolsareavailableontheCDsuppliedwiththeproductandfromthesupport

pagesonwww.axis.com/techsup

Toresettheproducttothefactorydefaultsettings:

1.Disconnectpowerfromtheproduct.

2.Pressandholdthecontrolbuttonandreconnectpower.SeeHardwareOverviewonpage6.

3.Keepthecontrolbuttonpressedforabout15–30secondsuntilthestatusLEDindicatorashesamber.

4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset

tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90

5.Usingtheinstallationandmanagementsoftwaretools,assignanIPaddress,setthepassword,andaccessthevideostream.

Itisalsopossibletoresetparameterstofactorydefaultviathewebinterface.GotoSetup>SystemOptions>Maintenance.

AXISQ8414-LVSNetworkCamera

Troubleshooting

ChecktheFirmware

Firmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootingaproblem

shouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticularproblem.The

currentrmwareversionintheAxisproductisdisplayedinthepageSetup>BasicSetupandinSetup>About.

UpgradetheFirmware

Important

•Yourdealerreservestherighttochargeforanyrepairattributabletofaultyupgradebytheuser.

•Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providingthefeaturesareavailableinthe

newrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

Note

•Aftertheupgradeprocesshascompleted,theproductwillrestartautomatically.Ifrestartingtheproductmanuallyafterthe

upgrade,alwayswait10minutesevenifyoususpecttheupgradehasfailed.

•WhenyouupgradetheAxisproductwiththelatestrmwarefromAxiswebsite,theproductreceivesthelatestfunctionality

available.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgrading

thermware.

Toupgradetheproduct’srmware:

1.Savethermwareletoyourcomputer.ThelatestversionofthermwareisavailablefreeofchargefromAxiswebsite

atwww.axis.com/techsup

2.GotoSetup>SystemOptions>Maintenanceintheproduct’swebpages.

3.UnderUpgradeServer,clickBrowseandlocatetheleonyourcomputer.ClickUpgrade.

4.Waitapproximately10minuteswhiletheproductisbeingupgradedandrestarted.Thenaccesstheproduct.

AXISCameraManagementcanbeusedformultipleupgrades.Seewww.axis.comformoreinformation.

EmergencyRecoveryProcedure

Ifpowerornetworkconnectionislostduringtheupgrade,theprocessfailsandtheproductbecomesunresponsive.FlashingredStatus

indicatorindicatesafailedupgrade.Torecovertheproduct,followthestepsbelow.Theserialnumberisfoundontheproduct’slabel.

1.InUNIX/Linux,typethefollowingfromthecommandline:

arp-s<IPaddress><serialnumber>temp

ping-l408<IPaddress>

InWindows,typethefollowingfromacommand/DOSprompt(thismayrequirethatyourunthecommandpromptas

anadministrator):

arp-s<IPaddress><serialnumber>

ping-l408-t<IPaddress>

2.Iftheproductdoesnotreplyin30seconds,restartitandwaitforareply.PressCTRL+CtostopPing.

3.Openabrowserandtypeintheproduct’sIPaddress.Inthepagethatopens,usetheBrowsebuttontoselecttheupgrade

letouse.ThenclickLoadtorestarttheupgradeprocess.

4.Aftertheupgradeiscomplete(1–10minutes),theproductautomaticallyrestartsandshowsasteadygreenonthe

Statusindicator.

AXISQ8414-LVSNetworkCamera

Troubleshooting

5.Reinstalltheproduct,referringtotheInstallationGuide.

Iftheemergencyrecoveryproceduredoesnotgettheproductupandrunningagain,contactAxissupportatwww.axis.com/techsup/

Symptoms,PossibleCausesandRemedialActions

ProblemssettingtheIPaddress

WhenusingARP/Ping

Trytheinstallationagain.TheIPaddressmustbesetwithintwominutesafterpowerhasbeen

appliedtotheproduct.EnsurethePinglengthissetto408.Forinstructions,seeAssignIPAddress

UsingARP/Pingonpage46.

Theproductislocatedona

differentsubnet

IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe

productarelocatedondifferentsubnets,youwillnotbeabletosettheIPaddress.Contactyour

networkadministratortoobtainanIPaddress.

TheIPaddressisbeingused

byanotherdevice

DisconnecttheAxisproductfromthenetwork.RunthePingcommand(inaCommand/DOS

window,typepingandtheIPaddressoftheproduct):

•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...

thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.

ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.

•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable

forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.

PossibleIPaddressconict

withanotherdeviceonthe

samesubnet.

ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress.

ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay

beproblemsaccessingtheproduct.

Theproductcannotbeaccessedfromabrowser

Cannotlogin

WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting

tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.

Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.

SeeResettoFactoryDefaultSettingsonpage54.

TheIPaddresshasbeen

changedbyDHCP

IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshas

beenchanged,useAXISIPUtilityorAXISCameraManagementtolocatetheproductonthe

network.Identifytheproductusingitsmodelorserialnumber,orbytheDNSname(ifthename

hasbeencongured).

Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,seetheInstallationand

ManagementSoftwareCDorthedocumentAssignanIPAddressandAccesstheVideoStreamon

AxisSupportwebatwww.axis.com/techsup.

Certicateerrorwhenusing

IEEE802.1X

Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbe

synchronizedwithanNTPserver.SeeDate&Timeonpage44.

Theproductisaccessiblelocallybutnotexternally

RoutercongurationTocongureyourroutertoallowincomingdatatrafctotheAxisproduct,enabletheNAT-traversal

featurewhichwillattempttoautomaticallyconguretheroutertoallowaccesstotheAxis

product,seeNATtraversal(portmapping)forIPv4onpage48.TheroutermustsupportUPnP

Firewallprotection

ChecktheInternetrewallwithyournetworkadministrator.

Defaultroutersrequired

CheckifyouneedtoconguretheroutersettingsfromSystemOptions>Network>TCP/IP>

Basic.

AXISQ8414-LVSNetworkCamera

Troubleshooting

ProblemswithstreamingH.264

ProblemswithAXISMedia

Control(InternetExplorer

only)

ToenabletheupdatingofvideoimagesinInternetExplorer,setthebrowsertoallowActiveX

controls.Also,makesurethatAXISMediaControlisinstalledonyourcomputer.

NoH.264displayedinthe

client

CheckthattherelevantH.264connectionmethodsandcorrectinterfaceareenabledintheAMC

ControlPanel(streamingtab).SeeAXISMediaControl(AMC)onpage14.

IntheAMCControlPanel,selecttheH.264tabandclickSettodefaultH.264decoder.

CheckthatRTSPisenabledunderSystemOptions>Network>TCP/IP>Advanced.

MulticastH.264only

accessiblebylocalclients

Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe

productneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.

NomulticastH.264

displayedintheclient

CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct

arevalidforyournetwork.

Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.

Installationofadditional

ActiveXcomponent

restrictedorprohibited

ConguretheAxisproducttouseaJavaappletforupdatingvideoimagesinyourbrowser.Goto

Setup>LiveViewCongandselectJavaappletunderDefaultviewer.

PoorrenderingofH.264

images

Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe

downloadedfromthemanufacturer’swebsite.

Colorsaturationisdifferent

inH.264andMotionJPEG

Modifythesettingsforyourgraphicsadapter.Refertotheadapter’sdocumentationformore

information.

Lowerframeratethan

expected

SeePerformanceConsiderationsonpage63.

Reducethenumberofapplicationsrunningontheclientcomputer.

Limitthenumberofsimultaneousviewers.

Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.

CheckintheAMCControlPanel(H.264tag)thatvideoprocessingisNOTsettoDecodeonly

keyframes.

Lowertheimageresolution.

Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)oftheAxis

product.SeeTechnicalSpecicationsonpage59.

StatusandNetworkindicatorLEDsareashingredrapidly

Hardwarefailure

ContactyourAxisreseller.

Videoandimageproblems,general

Imageunsatisfactory

CheckthevideostreamandcamerasettingsunderSetup>Video&Audio>VideoStreamand

Setup>Video&Audio>CameraSettings.

MotionDetectiontriggersunexpectedly

Changesinluminance

Motiondetectionisbasedonchangesinluminanceintheimage.Thismeansthatifthereare

suddenchangesinthelighting,motiondetectionmaytriggermistakenly.Lowerthesensitivity

settingtoavoidproblemswithluminance.

AXISQ8414-LVSNetworkCamera

Troubleshooting

Noaudio

Incorrectsetup

Checkthesoundcardinthecomputer.Ensurethatmuteisnotselectedandthatthevolume

settingsarecorrect.

CheckthatEnableaudiosupportisselectedunderSetup>SystemOptions>Security>Audio

Support.

CheckthatthecorrectAudioInputsourceisselectedunderSetup>Video&Audio>Audio

Settings.

Pooraudioquality

Stuttering

Reducethenumberoflistenersandviewers.Decreaseimageresolutionandcompression.

Unsynchronizedaudioand

videousingH.264

Synchronizetheproduct’sdateandtimesettingswithanNTPserver.GotoSetup>System

Options>Date&Time.

Distortedaudio

CheckthatthecorrectAudioInputsourceisselectedunderSetup>Video&Audio>Audio

Settings.

FeedbackloopsFeedbackloopsmightappearinfull-duplexmode.Trymovingthemicrophoneorthespeaker,or

usehalf-duplexmodeinstead.

Storageanddiskmanagementproblems

Storagedisruption

Astoragedisruptionalarmissentifastoragedeviceisunavailable,removed,full,lockedorifother

readorwriteproblemsoccur.Toidentifythesourceoftheproblem,checktheSystemLogunder

SystemOptions>Support>Logs&Reports.Dependingontheproblem,itmightbenecessaryto

re-mountthestoragedevice.

Forinformationonhowtosetupastoragedisruptionalarm,seeEventsonpage37.

Videocannotberecorded

CheckthattheSDcardisnotwriteprotected(thatis,readonly).

SDcardcannotbemountedReformattheSDcardandthenclickMount.

NO NO

TICE TICE

TICE

Formattingthecardwillremoveallcontent,includingallrecordings,fromtheSDcard.

AXISQ8414-LVSNetworkCamera

TechnicalSpeciﬁcations

Function/group

Item

Specications

Models

AXISQ8414-LVSNetworkCamera

Imagesensor

ProgressiveScanRGBCMOS1/3”

LensVarifocal,remotefocusandzoom,P-Iriscontrol,megapixelresolution,2.5-6mm,F1.2

Horizontalangleofview:107°-49°

Verticalangleofview:79°-37°

Diagonalangleofview:136°-61°

Minimum

illumination

Color:0.1lux,F1.2

B/W:0.02lux,F1.2

Shuttertime

1/24500sto2s

Camera

Cameraangle

adjustment

Tilt10°

Rotation340°

Video

compression

H.264BaselineandMainProles(MPEG-4Part10/AVC)

MotionJPEG

Resolutions

1280x960(approx.1.3MP)to160x90

1400x1050(1.4MP)scaledresolutionavailableviaVAPIX®

Framerate

Upto30/25fpswithpowerlinefrequency60/50Hz

Videostreaming

Multiple,individuallycongurablestreamsinH.264andMotionJPEG

Controllableframerateandbandwidth

VBR/CBRH.264

H.264:2individuallyconguredstreamsinHDTV720pandfullframerate

MotionJPEG:2individuallyconguredstreamsinHDTV720pandfullframerate

1H.264and1MotionJPEGstreamsinHDTV720pandfullframerate

Morestreamsifidenticalorlimitedinframerateorresolution.

Pan/Tilt/Zoom

DigitalPTZ

Video

Imagesettings

Compression,color,brightness,sharpness,contrast,whitebalance,exposurecontrol,

exposurezones,backlightcompensation,netuningofbehavioratlowlight,wide

dynamicrange-dynamiccontrast,textandimageoverlay,Mirroringofimages,Privacy

mask.

Rotation:0°,90°,180°,270°,includingCorridorFormat

AudiostreamingTwo-way

Audio

compression

AACLC8/16kHz

G.711PCM8kHz

G.726ADPCM8kHz

Congurablebitrate

Audio

input/output

Externalmicrophoneinputorlineinput,lineoutput,built-inmicrophone(canbedisabled)

AXISQ8414-LVSNetworkCamera

TechnicalSpeciﬁcations

Function/group

Item

Specications

SecurityPasswordprotection,IPaddressltering,IEEE802.1X*networkaccesscontrol,HTTPS*

encryption,digestauthentication,useraccesslog.

*ThisproductincludessoftwaredevelopedbytheOpenSSLProjectforuseintheOpenSSL

Toolkit(http://www.openssl.org/),andcryptographicsoftwarewrittenbyEricYoung

([email protected]).

Network

Supported

protocols

IPv4/v6,HTTP,HTTPS*,SSL/TLS*,QoSLayer3DiffServ,FTP,CIFS/SMB,SMTP,Bonjour,

UPnP™,SNMPv1/v2c/v3(MIB-II),DNS,DynDNS,NTP,RTSP,RTP,TCP,UDP,IGMP,RTCP,

ICMP,DHCP,ARP,SOCKS

ThisproductincludessoftwaredevelopedbytheOpenSSLProjectforuseintheOpenSSL

Toolkit(http://www.openssl.org/),andcryptographicsoftwarewrittenbyEricYoung

([email protected]).

Application

Programming

Interface

OpenAPIforsoftwareintegration,includingVAPIX®andAXISCameraApplication

Platform,specicationsatwww.axis.com

AXISVideoHostingSystem(AVHS)withOne-ClickCameraConnection.

ONVIFProleS,specicationatwww.onvif.org

IntelligentvideoVideomotiondetection,activetamperingalarm,audiodetection

AXISCameraApplicationPlatformenablinginstallationofadditionalapplications

Eventtriggers

Detectors:AudioDetection,Day/NightMode,Tampering

Hardware:Network,Temperature

InputSignal:DigitalInputPort,ManualTrigger

PTZ:Moving,PresetReached

Storage:Available,Full,Locked

System:SystemInitializing

Time:Recurrence,UseSchedule

EventactionsFileupload:FTP,HTTP,networkshareandemail

Notication:email,HTTPandTCP

Externaloutputactivation

Videoandaudiorecordingtoedgestorage

Pre-andpost-alarmvideobuffering

Playaudioclip

DatastreamingEventdata

InstallationaidRemotezoom,remotefocus,pixelcounter,adjustableIRillumination

Videoaccessfrom

webbrowser

Cameraliveview

Videorecordingtole(ASF)

CustomizableHTMLpages

WindowsXP,WindowsVista,WindowsServer2008,Windows7,Windows8,Windows

Server2012andDirectX9corhigher

Forotheroperatingsystemsandbrowsersseewww.axis.com/techsup

System

Integration

Installation,

managementand

maintenance

AXISCameraManagementtoolonCDandweb-basedconguration

Congurationofbackupandrestore

FirmwareupgradesoverHTTPorFTP,rmwareavailableatwww.axis.com

AXISQ8414-LVSNetworkCamera

TechnicalSpeciﬁcations

Function/group

Item

Specications

Casing

PolycarbonatedomeandIRwindow,IP66-andNEMA4X-rated,IK10+50Joules

impact-resistantstainlesssteelcasing.Forrepaintinginstructionsandimpacton

warranty,contactyourAxispartner

AXISQ8414-LVSWhite:Color:WhiteNCSS1002-B

AXISQ8414-LVSMetal:Color:Brushedstainlesssteel

Memory256MBRAM,128MBFlash

Batterybacked-upreal-timeclock

Power

PoweroverEthernetIEEE802.3af/802.3atType1Class2,max.6.2W(limitedIR)

PoweroverEthernetIEEE802.3af/802.3atType1Class3,max.8.7W(fullIR)

Connectors

Network:RJ4510BASE-T/100BASE-TXPoE

I/O:Terminalblockfor1alarminputand1output

Audio:3.5mmjackformicin(max80mVpp)orlinemonoinput(max6.4Vpp)

3.5mmjackforlinemonooutput(max2.0Vpp)toactivespeaker

IRilluminationPower-efcient,long-lifeandinvisible940nmIRLED.Adjustableintensity.Rangeof

reachupto10m(33ft)dependingonscene

Edgestorage

SupportsSDcardswithupto64GBofstorage.Forbestrecordingperformance,usean

SDHCorSDXCcardwithspeedclass10.(cardnotincluded)

Supportforrecordingtonetworkshare(NetworkAttachedStorageorleserver)

ForSDcardandNASrecommendationsseewww.axis.com

Operating

conditions

0°Cto50°C(32°Fto122°F)

Humidity10-100%RH(condensing)

Storage

conditions

-40ºCto70ºC(-40ºFto158ºF)

Approvals

EN55022ClassB,EN61000-6-1,EN61000-6-2,EN55024

FCCPart15SubpartBClassB

ICES-003ClassB

VCCIClassB

C-tickAS/NZSCISPR22ClassB

KCCKN-22ClassB,KN-24

IEC/EN/UL60950-1

IEC60068-2-1,IEC60068-2-2,IEC60068-2-14,IEC60068-2-27,IEC60068-2-64,

IEC60068-2-78

IEC/EN60529IP66

NEMA250Type4X

IEC/EN62262IK10+

EN-62471

Dimensions

165x256x217mm(6.5x10x8.5in.)

Weight

Camera:3.45kg(7.61lb.)

Included

accessories

InstallationGuide,InstallationandManagementSoftwareCD,Windowsdecoder1-user

license,AVHSAuthenticationkey,Resitorx20bit,connectorkit,washers,mounting

toolforRJ45

Video

management

software

AXISCameraCompanion(included),AXISCameraStationandvideomanagement

softwarefromAxis’ApplicationDevelopmentPartners(notincluded).Formore

information,seewww.axis.com/products/video/software

General

Optional

accessories

AXISQ8414-LVSSmokeddome

AXISQ8414-LVSIRWindowB

I/OAudioCable5m(16ft)

AXIST8640EthernetoverCoaxAdaptorPoE+(requiresAXIST8642MountingKitA)

AXISDoorSwitchA

AXISQ8414-LVSNetworkCamera

TechnicalSpeciﬁcations

Connectors

I/OConnector

4-pinterminalblockfor:

•Auxiliarypower(DCoutput)

•DigitalInput

•DigitalOutput

•0VDC(-)

4 3 2 1

FunctionPinNotes

Specications

0VDC(-)

0VDC

DCoutput

Canbeusedtopowerauxiliaryequipment.

Note:Thispincanonlybeusedaspowerout.

3.3VDC

Maxload=50mA

DigitalInput

Connecttopin1toactivate,orleaveoating(unconnected)

todeactivate

0tomax40VDC

DigitalOutput

Connectedtopin1whenactivated,oating(unconnected)

whendeactivated.Ifusedwithaninductiveload,e.g.arelay,

adiodemustbeconnectedinparallelwiththeload,for

protectionagainstvoltagetransients.

0tomax40VDC,opendrain,

100mA

3.3 V max 50 mA

AudioConnector

3.5mmaudioconnectors

(stereo)

123

AXISQ8414-LVSNetworkCamera

TechnicalSpeciﬁcations

1Tip2Ring

3Sleeve

AudioInput

Microphone/Linein

Ground

AudioOutput

Lineout(mono)

Ground

SDCardSlot

SupportsSDcardswithupto64GBofstorage.Forbestrecordingperformance,useanSDHCorSDXCcardwithspeedclass10.

PerformanceConsiderations

Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationswillaffectperformance.Somefactors

affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe

CPUreachesitsmaximum,thiswillalsoaffecttheframerate.

Thefollowingfactorsareamongthemostimportanttoconsider:

•Highimageresolutionand/orlowercompressionlevelsresultinimagescontainingmoredata.Bandwidthaffected.

•AccessbylargenumbersofMotionJPEGand/orunicastH.264clients.Bandwidthaffected.

•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclients.Effectonframerateand

bandwidth.

•AccessingMotionJPEGandH.264videostreamssimultaneously.Framerateandbandwidthaffected.

•Heavyusageofeventsettingsaffecttheproduct’sCPUload.Framerateaffected.

•Heavynetworkutilizationduetopoorinfrastructure.Bandwidthaffected.

•Viewingonpoorlyperformingclientcomputerslowersperceivedperformance.Framerateaffected.

•RunningmultipleACAPApplicationssimultaneouslymayaffectperformance.

UserManualVer.M1.4

AXISQ8414-LVSNetworkCameraDate:October2014

PartNo.60371

Axis 0709-001-EOL Q8414-LVS Corner Mount Stainless Steel Network Camera Metal 0709-001

Product's Documents

Axis Q8414-LVS User Manual

Specifications

Axis 0709-001-EOL Questions and Answers