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11
RANGE HOOD TROUBLESHOOTING
Before Calling forService
Issue
Possible Cause
/
Solution
The range hood doesn't turn on
•
Checkif therange hood is plugged in. Make surethat all
poweris turned on,the fuse isn't blown and all
electrical wirings are properly connected.
The range hood turns on but the
LED light doesn't
•
Replace the defective LED assembly. Refer to range
hood care section for instructions.
The range hood vibrates
when the blower is on fan.
•
Check and tightenthemounting screws to secure the
hood to the cabinet or wall properly.
The blower or fan seems weak
•
Check that the duct size used is at least 6” or 3-1/4 x 10”.
Rangehood will notfunctionefficientlywithinsufficient
duct size. For example: 6” duct over 7” top vent and not
sealed properly.
•
Check if the duct is clogged or the damper (half-circular
flapper)isnot installedcorrectly oropeningproperly.Atight
mesh on a side wall cap might also cause restriction to the
air flow.
The lights work but the blower is
not spinning at all or is rattling
•
The blower might be jammed or scraping the bottom due to
shipping damage.
•
Disconnect the power cord, remove the fan grill and the fan
blade, might see the fan blade or/and motor is not in the
proper position (offset from the center). Try to fix/adjust it or
please contact usimmediately.
The hood is not venting out
properly
•
Make sure the distance between the stove top and the
bottom of the hood is within recommended 24” and 30” in
distance.*Duetodifferentceilingheightconfigurations,the
recommended height may not be applicable.
•
Reduce the number of elbows and length of duct work.
Check if all joints are properly connected, taped and sealed.
•
Make sure the power is on high speed for heavy cooking.
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