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18
TOP 15+ / M700 Robotic Pool Cleaner | User Instructions
Unplug the power supply before performing any action.
11. TROUBLESHOOTING
Symptom Possible reason Corrective action
The power supply
or its switch LED
are not working.
• No voltage in the power socket in the wall.
• The power supply is not switched ON.
• The power cable is not properly connected
to the power supply inlet.
• The Ground Fault Interrupter is switched
OFF (closed).
• Check that there is voltage in the power socket in the wall.
• Check that the power supply is plugged in and turned ON.
• Check that the power cable is securely connected all the way
into the power supply.
• Turn the power supply OFF. Wait 30 seconds, then turn it back
on.
The Robotic Pool
Cleaner does NOT
move.
• The floating cable is not properly
connected to the power supply outlet.
• Make sure that the power supply is ON.
• An obstacle is blocking the impeller, tracks,
or wheels.
• Check that the floating cable is securely connected to the
power supply.
• Unplug the power supply. Open the impeller cover and check
that nothing is trapped in the impeller.
• Verify that nothing blocks the tracks or wheels.
The Robotic Pool
Cleaner is moving
in circles.
• Clogged filter basket.
• Debris stuck in the impeller house or
impeller cover.
• Power supply incorrectly positioned.
• Algae buildup or pool water does not meet
specifications.
• Clean the filter basket.
• Remove debris stuck in the impeller house or impeller cover
(see illustrations 6.3.1 to 6.3.4).
• Place power supply in a position that enables the Robotic Pool
Cleaner to freely reach the entire pool area.
• Correct pool and water conditions.
The Robotic Pool
Cleaner does not
turn or moves in
one direction only.
• Debris stuck in the impeller house or
impeller cover.
• Remove debris stuck in the impeller house or impeller cover
(see illustrations 6.3.1 to 6.3.4).
The Robotic Pool
Cleaner moves but
does not clean the
pool.
• Clogged filter basket.
• Debris stuck in the impeller house or
impeller cover.
• Clean the filter basket.
• Remove debris stuck in the impeller house or impeller cover
(see illustrations 6.3.1 to 6.3.4).
The Robotic Pool
Cleaner cleans
only part of the
pool.
• Power supply incorrectly positioned.
• Not enough floating cable is released for
the correct operation of the Robotic Pool
Cleaner.
• Place the power supply in a position that enables the Robotic
Pool Cleaner to freely reach the entire pool area, while verifying
a minimal distance from the pool of 3.5m / 12ft and minimal
height above the ground of 11cm / 4in.
• Check that there is enough slack in the floating cable for the
Robotic Pool Cleaner to reach the entire pool.
• Clean the filter basket.
The Robotic Pool
Cleaner doesn’t
climb the walls.
• Clogged filter basket.
• Algae on walls.
• Unsuitable pH level.
• Debris stuck in the impeller house or
impeller cover.
• Clean the filter basket.
• Check the level of chemicals in the water. Improper levels may
allow the growth of algae, making the walls slippery.
If so, adjust the levels and scrub the walls.
• Remove debris stuck in the impeller house or impeller cover
(see illustrations 6.3.1 to 6.3.4).
WARNING
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