Axis 01025-001 ~ EOL C8033 Network Audio Bridge 01025-001 User Manual

AXISC8033NetworkAudioBridge

UserManual

AXISC8033NetworkAudioBridge

Safetyinformation

Hazardlevels

DANGER

Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.

WARNING

Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.

CAUTION

Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderateinjury.

NO NO

TICE TICE

TICE

Indicatesasituationwhich,ifnotavoided,couldresultindamagetoproperty.

Othermessagelevels

Important

Indicatessignicantinformationwhichisessentialfortheproducttofunctioncorrectly.

Note

Indicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.

AXISC8033NetworkAudioBridge

TableofContents

Safetyinformation..........................................2

Hazardlevels...................................................2

Othermessagelevels.............................................2

Productoverview...........................................4

ConnectorsandButtons..........................................4

LEDIndicators..................................................4

Howtoaccesstheproduct....................................6

Howtoaccesstheproductfromabrowser...........................6

Howtoaccesstheproductfromtheinternet.........................6

Howtosettherootpassword.....................................6

Howtosetuptheproduct....................................7

Howtoperformabasicsetup.....................................7

Audio.....................................................8

Overview......................................................8

Systemsettings.................................................9

Devicesettings.................................................9

Clips..........................................................10

Detectors..................................................12

AudioAlarmLevel...............................................12

Activity.......................................................12

VoiceoverIP(VoIP).........................................13

VoIPOverviewPage..............................................13

ConguretheSIPSettings........................................13

TheAccountSettingsPage........................................15

Aboutapplications..........................................19

Aboutapplicationlicenses........................................19

Howtouploadandstartanapplication.............................19

ApplicationConsiderations........................................19

AXISAudioPlayer...............................................20

Aboutevents...............................................21

Howtosetupactionrules........................................21

Howtoaddrecipients............................................22

Howtocreateschedules..........................................23

Howtosetuprecurrences........................................24

Aboutlanguages............................................25

Aboutsystemoptions........................................26

Security.......................................................26

Date&Time....................................................27

Network.......................................................28

Storage.......................................................32

Ports&Devices.................................................32

Maintenance...................................................33

Support.......................................................33

Advanced......................................................34

Howtoresettofactorydefaultsettings.............................34

Troubleshooting............................................35

Howtocheckthecurrentrmware.................................35

Howtoupgradethermware.....................................35

Symptoms,possiblecausesandremedialactions......................35

Specications..............................................37

AXISC8033NetworkAudioBridge

Productoverview

Powerconnector(DC)

Networkconnector

SDmemorycardslot

StatusLEDindicator

Controlbutton

RCAconnector

Audio-inconnector

I/Oconnector

ConnectorsandButtons

Networkconnector

NO NO

TICE TICE

TICE

Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothenetworkshall

beintendedfortheirspecicuse.Makesurethatthenetworkdevicesareinstalledinaccordancewiththemanufacturer’s

instructions.Forinformationaboutregulatoryrequirements,seetheInstallationGuideatwww.axis.com.

Controlbutton

Forlocationofthecontrolbutton,seeProductoverviewonpage4.

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.Seepage34.

•ConnectingtoanAXISVideoHostingSystemservice.Seepage29.Toconnect,pressandholdthebuttonforabout3

secondsuntiltheStatusLEDashesgreen.

•ConnectingtoAXISInternetDynamicDNSService.Seepage29.Toconnect,pressandholdthebuttonforabout3seconds.

LEDIndicators

StatusLED

Indication

UnlitUnlitfornormaloperation.

AXISC8033NetworkAudioBridge

Productoverview

GreenSteadygreenfornormaloperation.

Amber

Steadyduringstartupandwhenrestoringsettings.

Red

Slowashforfailedupgrade.

Red/GreenFlashesfastbetweenred/greenwhenidentifyinganaudiodeviceisselected.

AXISC8033NetworkAudioBridge

Howtoaccesstheproduct

ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.

Howtoaccesstheproductfromabrowser

1.Startawebbrowser.

2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’saddresseld.

ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe

drop-downlist.

Note

ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.

3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe

congured.

Howtoaccesstheproductfromtheinternet

Onceconnected,youcanaccesstheproductonyourlocalnetwork(LAN).

Toaccesstheproductfromtheinternetyoumustcongureyournetworkroutertoallowincomingdatatrafctotheproduct.Todo

this,enabletheNAT-traversalfeature,whichwillattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.

Thisisenabledfrom.

Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage30.

ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/support

SeealsoAXISInternetDynamicDNSServiceatwww.axiscam.net

Howtosettherootpassword

ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot

Passworddialog,whichopenswhentheproductisaccessedforthersttime.

Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS

certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The

HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPSonpage26.

Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe

resettothefactorydefaultsettings.SeeHowtoresettofactorydefaultsettingsonpage34.

TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.

TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:

1.ClickUseHTTPS.

Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe

passwordcannowbesetsecurely.

2.Enterapasswordandthenre-enterittoconrmthespelling.

3.ClickOK.Thepasswordhasnowbeencongured.

AXISC8033NetworkAudioBridge

Howtosetuptheproduct

TheAxisproductcanbeconguredbyuserswithadministratorrights.GotoSetup>BasicSetup>1Userstoadministerusers.

•Administratorshaveunrestrictedaccesstoallsettings.

Seealsotheonlinehelp

Howtoperformabasicsetup

BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:

1.Users.Seepage26.

2.TCP/IP.Seepage28.

3.Date&Time.Seepage27.

4.VoIPSettings.Seepage13.

AXISC8033NetworkAudioBridge

Audio

Theaudiosettingscanbeusedtoadjustaudioquality.Youcancongurethefollowing:

•Overview.SeeOverview.

•Systemsettings.Seepage9.

•Devicesettings.SeeDevicesettings.

•Clips.SeeClips.

Overview

Thispageprovidesanoverviewoftheleaderaudiodeviceandtheaudiodevicesaddedtothezone.

Connectseveralaudiodevicesintoazone,andmanagemusicplaylists,streams,announcements,schedulingandvolumesettings

fromasingleaudiodevice.

Logintotheaudiodevicethatyouwanttosetastheleaderinthezone,andconnectalltheotheraudiodevicesasfollowers.

Aboutannouncements

Inthescheduleitispossibletooverlapyourplaylistwithpre-recordedannouncements.Itisalsopossibletodoliveannouncements

whenplayingaplaylist,seeVoiceoverIP(VoIP).

Inbothcasesthemusicwillmuteduringtheannouncement.

Aboutstandalonemode

Thesesettingsareavailableinstandalonemode(noaudiodevicesareaddedintothezone).

Usetheslidertoincreaseordecreasethevolume.

Toidentifytheaudiobridge,clickonthetoneandtheLEDontheaudiobridgewillashfastbetweengreenandred.

Howtosetthevolumeforaudiodevicesinazone

GotoAudio>Overview.

Thesesettingsareavailablewhentheaudiodeviceisconnectedtoatleastonemoreaudiodevice.

1.UsethesliderSystemunderVolumetosetsystemvolumeformaxannouncementsoundlevel

2.SetvolumeinAxisAudioPlayerforthebackgroundmusicsoundlevel.

3.Ifneededusetheslidersbesidethefollowerstoadjustthebalancebetweenspeakersbydecreasingtheindividualvolume

forthelouderspeakersandrepeatstep1and2.

Howtoidentifyaudiodevicesinazone

GotoAudio>AudioOverview.

Identifyallaudiodevicesinthezone-Clicktheuppertoneandallspeakersthatareconnectedtothesystemwillplayasoundina

sequence.AlltypeofaudiodeviceswillalsoashitsLEDrepeatedlyingreenandred.

Identifyasingleaudiodeviceinthezone-Clickthetonebesideafollower.Aspeakerwillmakeasound.Alltypeofaudiodevices

willalsoashitsLEDrepeatedlyingreenandred.

AXISC8033NetworkAudioBridge

Audio

Systemsettings

Thispageprovidesoptionstosetupanetworkaudiodevicesystem.

Howtosetupanaudiodevicesystem(zone)

1.Logintotheaudiodevicethatyouwanttosetastheleaderinthezone.

2.GotoAudio>SystemSettings.

3.Renameyourleaderaudiodevice:

-Toedittheleaderaudiodevice,clickthepencil

-Setaudiodevicenameandenterusernameandpassword.

-Ifthesystemsincludesmorethan50audiodevices,changetoMulticast.

-SelectEnablebroadcastofanalogaudioinputtoenabletheaudiofromaconnectedanalogaudiosource

tobeplayed.

-ClickApply

4.Addaudiodevicestothezone:

-UnderAvailableaudiodevices,clicktheplussigntoaddaaudiodevicetothezone.Ifyourdeviceisnot

listed,clickAdddevicemanuallytoaddthedevice.

-Foreachaudiodevice:Setaudiodevicenameandenterusernameandpassword.

-ClickApply.

Devicesettings

TosetuptheAxisproduct,gotoAudio>DeviceSettings.

AudioModes

TheAxisproductsupportsthefollowingaudiomodes:

•Fullduplex–Simultaneoustwo-wayaudioallowingtheAxisproducttotransmitandreceiveaudioatthesametime.

Thereisnoechocancellation;iffeedbackloopsappear,trymovingthemicrophoneorthespeaker.

•Half-duplex–AudiocanbetransmittedtoandfromtheAxisproductbutonlyinonedirectionatatime.

•Simplex–Speakeronly-AudioistransmittedfromaclienttotheAxisproduct.Thisisthedefaultaudiomode.

•Simplex–Microphoneonly-AudiocapturedbytheproductmicrophoneistransmittedfromtheAxisproductto

oneormoreclients.

Tosettheaudiomode,gotoAudio>DeviceSettingsandselectthedesiredmodefromtheAudiomodedrop-downlist.

AudioInput

ConguretheaudioinputsettingsunderAudio>DeviceSettings.

Source:SelectMicrophonetouseanexternalmicrophoneorLinetouseaLineindevice,e.g.anaudiomixerformultiple

microphonesoramicrophonewithabuilt-inamplier,asaudiosource.

UsetheInputgaintocontrolthevolume(dBFullScale)oftheaudioinput.Ifthesoundistoolow,chooseahigherdB,toamplify

thesound.Ifthesoundistoohigh,choosealowerdB.TheLevelbargivesavisualrepresentationoftheaudiosignallevelindB

relativetothefull-scaleinputlevel.

AXISC8033NetworkAudioBridge

Audio

•Green–thesignalisatagoodlevel.

•Yellow–thesignalisbecomingdistorted.

•Red–thesignalisdistorted.

UsetheEncodingoptiontoselectdigitalaudioencodingformat.

•AACisusedforencodingonlyintheAxisproduct.Fordecoding,nolicenseisincludedintheAxisproduct.

•G71 1isanunlicensedstandardcodecthatisusefulwhenintegratingaudiointoaVoIPsystem

•G726isanunlicensedspeechcodecthatismostcommonlyusedwithinthesecurityindustry.

TheSampleratedenesthenumberoftimespersecondthesoundissampled.Ahighersampleratewillprovidebetteraudio

quality,butalsorequiresagreaterbandwidth.

SettherequiredBitratedependingontheselectedencoding.Ahigherbitratewillgivebetteraudioquality.Alowerbitrate

mayhavelatencyordelay,butwillrequirelessbandwidth.

Formoreinformationaboutthesesettings,pleaseseetheonlinehelp

AudioOutput

ConguretheaudiooutputsettingsunderAudio>DeviceSettings.

Outputgain-Movetheslidertoadjustthevolumeoftheaudiooutput.Tomutethesound,movetheslidertotheleftend

oftheslider.

Clips

AudioClipList

Audioclipscanbeplayedwhenaneventoccurs.AudioclipsarecreatedbyuploadingasoundletotheAxisproduct.Toadd,play,

download,modifyorremoveaudioclips,gotoAudio>AudioClips.Formoreinformationseetheonlinehelp

•Add–Toaddanaudioclip,clickAdd,selecttheUploadradiobuttonandclickBrowse.Navigatetothedesiredle

andclickUploadtouploadtheaudioclip.

-Thefollowingaudioformatsaresupported:.auG.71 1u-law,8-bit,mono(8,16kHz),

.wavPCM,16-bit,mono(8,16,32kHz)andMP3.

-Thetypicallesizeis10MB.

•Play–Toplayanaudioclip,selectanaudioclipintheAudioClipListandclickPlay.Audioclipscanonlybeplayedifthe

audiodeviceisnotstreamingaudioorplayinganotherclip.

•Stop–Tostopanaudioclip,selectitandclickStop.

•Download–Todownloadarecordingtoaharddriveornetworkdisk,selectitandclickDownload.

•Modify–Tochangethenameoftheaudioclip,selectitandclickModify.

•Remove–Toremoveanaudioclip,selectitandclickRemove.

ToconguretheAxisproducttoplayaudioclipswhenaneventoccurs,anactionrulemustbesetup.Formoreinformation,

seeAbouteventsonpage21.

CongureAudioClipLink

Tocreatealinktoaconguredaudioclip:

AXISC8033NetworkAudioBridge

Audio

1.Selectanaudioclipfromthelist.

2.Ifyouwanttoplayseveralclipswithsimilarlenamesinanrandomorder,replacepartsofthelenameintheaudio

clipeldwithanasterisk.Forexample:toplaytheaudioclipssound01.mp3andsound02.mp3writesound*in

theaudioclipeld.

3.Settheaudioclipcongurations.

4.Selectthecopyicontocopythelink.

AXISC8033NetworkAudioBridge

Detectors

AudioAlarmLevel

EventtypesintheAxisproductcanbesettousethislevelasatrigger.Eachindividualeventtypecanbeconguredtotriggerifthe

soundlevelrisesabove,fallsbeloworpassesthesetvalue.

Thealarmlevelcanbesetintherange0-100,where0isthemostsensitiveand100theleastsensitive.

WhensettingthealarmlevelusetheActivityindicatorasaguide.Forbestdetection,placethelevelsothatthereisgreenbelowthe

barwithasmallamountofredabovethebar.

Activity

DetectedaudioisindicatedbycoloredpeaksintheActivityindicator.Aneventistriggeredwhendetectedaudiorisesabove,falls

beloworpassestheAudioAlarmLevelspecied,whichisrepresentedbythebar.

Note

AudiodetectionlevelmustbesetbeforecreatinganActionRulethattriggersonaudiodetection.

AXISC8033NetworkAudioBridge

VoiceoverIP(VoIP)

VoiceoverIP(VoIP)isagroupoftechnologiesthatenablesvoicecommunicationandmultimediasessionsoverIPnetworks.Inthe

Axisproduct,VoIPisenabledthroughtheSessionInitiationProtocol(SIP)andDual-ToneMulti-Frequency(DTMF)signaling.

Toopentheproduct’sVoIPpages,gotoSetup>VoIP.

TheVoIPsettingsincludethefollowingpages:

•VoIPOverview.SeeVoIPOverviewPageonpage13.

•SIPSettings.SeeConguretheSIPSettingsonpage13.

•AccountSettings.SeeCreateorEditAccountsonpage15.

TheVoIPsettingscanbeconguredbyuserswithadministratorrights.

VoIPOverviewPage

TheVoIPOverviewpageshowsbasicinformationabouttheSIP,VoIPactionrules,andAccountSettings.

•SIPSettings–ShowsthebasicSessionInitiationProtocol(SIP)settings,andindicateswhetherSIPisenabledand

allowsincomingcallsornot.

Tochangethesettings,clickCongureorgotoVoIP>SIPSettings.Formoreinformation,seeConguretheSIPSettings

onpage13.

•AccountSettings–ShowsanoverviewoftheSIPaccountsettings.SeealsoTheAccountSettingsPageonpage15.

Tocreateanewaccount,testanaccount,orchangetheaccountsettings,clickCongureorgotoVoIP>Account

Settings.Formoreinformation,seeCreateorEditAccounts.

ConguretheSIPSettings

SessionInitiationProtocol(SIP)isatext-basedprotocol,similartoHTTPandSMTP,forinteractivecommunicationsessionsbetween

users.Thesessionscanincludevoiceandvideoelements.SeeAboutSIPAddressesonpage18.

BeforetheAxisproductcanbeusedtomakeandreceivecalls,youneedtoconguretheSIPsettings.ThisincludesenablingSIP,

conguringtheports,andsettingtherulesforNetworkAddressTranslation(NAT)traversal.

ToconguretheSIPsettings:

1.GotoSetup>VoIP>SIPSettings.

2.ClickStarttostarttheSIPSetupAssistant.Formoreinformation,seeSIPSetupAssistantonpage14.

Or:

1.GotoSetup>VoIP>SIPSettings.

2.SelectEnableSIP.

3.ToallowtheAxisproducttoreceivecalls,selectAllowincomingSIPcalls.

4.EntertheSIPportnumberandtheSIPTLSportnumber.Formoreinformation,seePortSettingsonpage14.

5.SelecttheprotocolsyouwanttoenableforNATtraversal.SeeNetworkAddressTranslation(NAT)Traversal(port

forwarding)onpage14.

6.CongurethevalueforRegistrationintervalandMaxcalldurationifneeded.

AXISC8033NetworkAudioBridge

VoiceoverIP(VoIP)

7.ClickSave.

NO NO

TICE TICE

TICE

AllowingincomingcallsenablestheAXISproducttoacceptcallsfromanydeviceconnectedtothenetwork.Itis

recommendedtodisableincomingcallsforproductsthatareaccessiblefrompublicnetworksortheInternet.

Note

EvenifyouchoosetonotenableSIP,youcanconguretheSIPsettings.ButrememberthatwhenSIPisdisabled,you

cannotmakeorreceivecalls.

SIPSetupAssistant

TheSIPSetupAssistanthelpsyouwiththeSIPconguration.Aftercompletingallthestepsinthesetupassistant,theproductis

readytoperformbasicVoIPactions,suchasreceivingacall.EachtimeyounishtheSIPsetupassistant,newactionrulesand

DTMFruleswillbecreated.

PortSettings

•SIPport–EntertheportusedforSIPsessions.Thesignallingtrafcthroughthisportwillbenon-encrypted.Thedefault

portnumberis5060.

•SIPTLSport–EntertheportusedforSIPSsessionsandTLS-securedSIPsessions.Thesignallingtrafcthroughthisport

willbeencryptedusingTransportLayerSecurity(TLS).Thedefaultportnumberis5061.

•RTPstartport–EntertheportusedfortherstRTPmediastreaminaSIPcall.Thedefaultstartportformediatransport

is4000.SomerewallsmightblockRTPtrafconcertainportnumbers.Aportnumbermustbebetween1024and65535.

Note

IfthePBXchangestheportusedforSIPmessages,itispossibletoreceiveanoticationregardingthis.GotoVoIP>Account

SettingsandclickModify.SelecttheNetwork-tabandselectAllowportupdatemessagesthroughMWI.

NetworkAddressTranslation(NAT)Traversal(portforwarding)

UseNATtraversalwhentheAxisproductisconnectedtothenetworkbehindaNATrouterorrewalldevice.

WithoutSIP-specicportforwarding,usersofclientswithinthesameprivatenetworkwouldbeabletotalktoeachotherbut

usersofclientsindifferentnetworkswouldnot.

ThefollowingNATtraversalsettingsareavailable:

•STUN–SessionTraversalUtilitiesforNAT(STUN).

•TURN–TraversalUsingRelaysaroundNAT(TURN).

•ICE–InteractiveConnectivityEstablishment(ICE).

EachNATtraversalprotocolcanbeusedseparatelyorindifferentcombinationsdependingonthenetworkenvironment.

Note

Formoreinformationabouttheproduct’sgeneralNATtraversalsettings,seeNATtraversal(portmapping)forIPv4onpage30.

InteractiveConnectivityEstablishment(ICE)

InteractiveConnectivityEstablishment(ICE)enablestheproducttosendarequestthatincludesmultipleaddressestothereceiving

device.Initsresponse,thereceivingdevicealsoincludesmultipleaddresses.Throughaprocessofconnectivitychecks,alsocalled

handshakes,thechannelforcommunicationisestablished.

ICEincreasesthechancesofndingthemostefcientpathtosuccessfulcommunicationbetweenpeerdevices.Ifyoualsoenable

STUNandTURN,youimprovetheICEprotocol’schancesofndingthemostefcientpathtosuccessfulcommunication.

AXISC8033NetworkAudioBridge

VoiceoverIP(VoIP)

SessionTraversalUtilitiesforNAT(STUN)

SessionTraversalUtilitiesforNAT(STUN)isaclient-servernetworkprotocolthatenablestheproducttoaskaSTUNserveronthe

InternetforamappedpublicIPaddress.TheSTUNserverresponseincludesthisIPaddressandportsothattheclientcanusethem

initsSIPmessagestootherhostsandclients.

LikeTURN,STUNcanbeusedinfull-cone,address-restrictedcone,andport-restrictedconeNATsetups.STUNisfastbecauseit

islightweight.However,STUNdoesnotallowincomingmessagesfromsymmetricNATs,anditcannotcommunicatewithapeer

behindthesameNATdevice.

TraversalUsingRelaysaroundNAT(TURN)

TraversalUsingRelaysaroundNAT(TURN)isaclient-servernetworkprotocolthatenablestheproducttoaskaTURNserverfora

relayedIPaddress.TheTURNserverrespondswithitsIPaddressandportsothattheclientcanusetheminitsSIPmessages.

TURNisprimarilyusedinsymmetricNATsetups.LikeSTUN,TURNcanalsobeusedinfull-cone,address-restrictedcone,and

port-restrictedconeNATsetups.ButbecausetheIPaddressandportprovidedbytheTURNserverarethoseoftheTURNserver

itself,itworkslikearelaythatforwardsinformationtoandfromtheclient.ThismeansthatwhileTURNserversarereliable,

theysometimescauseabitoflatency.

TheAccountSettingsPage

TheAccountSettingspageallowsyoutosetupandmanageSIPaccounts.SeeCreateorEditAccountsonpage15.TheSIPaccounts

canbeveriedbyusingTestSIPCall.SeeMakeTestCallsonpage17.

TheAccountSettingspagealsoincludesanaccountlistthatshowsanoverviewoftheSIPaccountsettings,including:

•Name.SeealsoAccountInformationonpage16.

•SIPaddress.SeealsoAboutSIPAddressesonpage18.

•Transportmode.SeealsoTransportSettingsonpage17.

•Default.SeealsoAccountInformationonpage16.

•Registrationstatus.SeeRegistrationStatusonpage15.

RegistrationStatus

Theaccountstatusisindicatedwithdotsindifferentcolors.Formoredetailedinformationaboutanaccount’sstatus,hoverthe

mousepointeroverthestatusdotorselecttheaccountintheaccountlistandclickModify.

SIPdisabled–SIPisdisabled.

Accountnotregistered–TheSIPaccountisnotregisteredwithaPBX,ortheSIPaccountisapeer-to-peeraccount

whichdoesnotregisteritself.

Provisional–Theproductistryingtoregistertheaccount.

Redirection–Theaccountoraddressneedstoberedirected.

Successful–TheaccounthassuccessfullyregisteredwiththeSIPregistrar.

Failure–Thereisaproblemwiththeaccount,suchastheaccountcredentialsarewrong.

CreateorEditAccounts

TosetupaSIPaccount:

1.GotoSetup>VoIP>AccountSettings.

2.ClickAdd.

AXISC8033NetworkAudioBridge

VoiceoverIP(VoIP)

3.Entertheaccountdetails.

UndertheGeneraltab:

-SeeAccountInformationonpage16.

-SeeAccountCredentialsonpage16.

-SeeSIPServerSettingsonpage16.

UndertheNetworktab:

-SeeTransportSettingsonpage17.

-SeeProxySettingsonpage17.

4.ClickOK.

Toeditanaccount,selecttheaccountintheaccountlistandclickModify.

Toremoveanaccount,selecttheaccountintheaccountlistandclickRemove.

AccountInformation

•Name–Enteradescriptivename.Thiscanforexamplebearstandlastname,arole,oralocation.Thenameisusedas

analiasandisespeciallyusefulwhenseveralaccountshavethesameuserID.

•Defaultaccount–Selecttomakethisthedefaultaccount.Onlyoneaccountcanbethedefaultaccount.

Atstartup,thersttimetheproductisaccessedorafterareset,apeeraccountiscreatedautomaticallyandsettobethe

defaultaccount.Thispeeraccountcanonlyberemovedifatleastonemoreaccounthasbeenaddedtothelist.

ThedefaultaccountwillbeusedwhenmakingaVAPIX

ApplicationProgrammingInterface(API)callwithoutspecifying

whichSIPaccounttocallfrom.Formoreinformation,visitwww.axis.com/developer.

AccountCredentials

•UserID–UserIDistypicallytheextensionorphonenumberassignedtotheAxisproductattheSIPserver.Itisalso

possibletouseaSIPURIasaUserIDifrequiredbytheSIPserver.

•AuthenticationID–EntertheAuthenticaionIDusedforauthenticatingagainsttheSIPserver.Thisistypicallythe

sameastheUserID.

•Password–EnterthepasswordassociatedwiththeSIPaccountforauthenticatingagainsttheSIPserver.

•CallerID–ThenamethatispresentedtotherecipientofcallsfromthisAxisproduct.

TocreateanaccountthatisregisteredwithaPBXoraserviceprovider,entertheuserID,password,andtheregistraraddressor

domainname.SeeSIPServerSettingsbelow.IfyouonlyenterauserID,theaccountwillbeusedasapeer-to-peeraccount.

Note

UnlessthedevicesareconnectedtoNATswithSIP-specicportforwardingsuchasSTUNorTURN,theaccountwillonlybe

abletocommunicatewithdevicesthatareconnectedtothesameprivatenetwork.Formoreinformation,seeNetwork

AddressTranslation(NAT)Traversal(portforwarding)onpage14.

SIPServerSettings

•Domainname–Ifavailable,enterthepublicdomainname.ThedomainnamewillbeshownaspartoftheSIPaddress

whencallingotheraccounts.Formoreinformation,seeAboutSIPAddressesonpage18.

•Registraraddress–EntertheSIPserver’sregistraraddress.ThisistopointouttheSIPregistrarwithwhichtheaccount

shouldregisteritself.TheSIPregistraristhepartofthePBXthatkeepstrackofalltheextensions.

AXISC8033NetworkAudioBridge

VoiceoverIP(VoIP)

•SecondarySIPServer–TheAxisproductwilltrytoregisteronthesecondarySIPserverifregistrationontheprimarySIP

serverfails.

TransportSettings

•EnableSIPS–SelecttouseSecureSessionInitiationProtocol(SIPS).SIPSusestheTLStransportmodetoencrypttrafc.If

youenableSIPS,youcannotselectanyothertransportmodethanTLS.

•Transportmode–SelecttheSIPtransportmodefortheaccount:UDP,TCP,orTLS.Bydefault,TLSisusedwhenmedia

encryptionisactivated.

•Mediaencryption–Encryptsmedia(audioandvideo)inSIPcalls.

-SRTPBestEffort–Supportsbothencryptedandunencryptedmedia.Encryptionisalwaysusedifavailable.

SupportedcryptosuitesareAES_CM_128_HMAC_SHA1_80andAES_CM_128_HMAC_SHA1_32.

-SRTPMandatory–Supportsonlyencyptedmedia,thatis,SIPcallsareonlysetupiftheremote

partyoffersSRTPmediaencryption.SupportedcryptosuitesareAES_CM_128_HMAC_SHA1_80and

AES_CM_128_HMAC_SHA1_32.

Note

IfmorethanoneTLSpeer-to-peeraccountiscreatedandtheyareusingdifferentmediaencryption,thestrictestvalueis

appliedtoallofthem.Registeredaccountsarenotaffected.

•AllowportupdatemessagesthroughMWI–Messagewaitingindicator(MWI)notiestheuserofchangesinthe

portsettings.

ThedifferencebetweenSIPS(EnableSIPS)andSIPoverTLS(Transportmode–TLS)isthatSIPSensuresthateachmessagetransfer

isencrypted,whileTLSonlyensuresencryptionoftheSIPtrafctothenextnodeinthenetwork.

SIPoverUDPTransportmode–UDPisgenerallyfasterasthemessagewillbesentwithoutthehandshakesthatSIPS,SIPoverTLS,

andSIPoverTCPTransportmode–TCPoffer.

ProxySettings

ASIPproxymanagesregistrationandroutingrequestsfromcallingdevices.TheSIPproxycommunicateswiththeprivatebranch

exchange(PBX)inordertondaroutethatacallhastotaketoreachadevicethatissetinadifferentlocationorsite.

Address-EntertheSIPproxyserver'saddress.

Username-EnterausernamefortheSIPproxyserverifrequired.

Password-EnterapasswordfortheSIPproxyserverifrequired.

MakeTestCalls

TomakesurethatcallscanbemadefromtheAxisproduct,youcanmakeatestcall:

1.GotoVoIP>AccountSettings.

2.FromthelistontheAccountSettingspage,selecttheaccounttomakethetestcallfrom.

3.Inthetestcalleld,enteravalidSIPaddresstotheotherdevice.Usetheformatsip:<extension>@<domain>or

sips:<extension>@<domain>.Formoreinformationandexamples,seeAboutSIPAddressesonpage18.

4.ClickTestcall.Formoreinformation,seeTransportSettingsonpage17.

Thecallstatusisdisplayed.Formoreinformation,seeCallStatusonpage18.

5.Toendthecall,clickEndcall.

AXISC8033NetworkAudioBridge

VoiceoverIP(VoIP)

AboutSIPAddresses

SIPaddressesareusedtoidentifyuserswithinanetworkjustlikeyouwoulduseaphonenumberoranemailaddresstocontacta

friendorcolleague.

Likeemailaddresses,SIPaddressesareatypeofuniformresourceidentier(URI)thatincludetwouser-specicparts,auserIDor

extensionandadomainorIPaddress.Togetherwithaprexandthe@symbol,theymakeupauniqueaddress.Forexample,if

CaesarofancientRomehadbothanemailaddressandaSIPaddress,theywouldbemailto:[email protected]

andsip:[email protected]respectively.Forlocalpeer-to-peercallsonlytheIPaddressisrequired.Formore

examplesanddescriptions,seebelow.

SIPaddressesarealsoknownasSIPURIsor,insomecases,SIPnumbers.Formoreinformation,seethePBX’sandserviceprovider’s

instructions.

Example

sip:192.168.0.90

sip:[email protected]

Description

sip:

PrexthattellsthesystemthataSIPsessionisbeingstarted.

sips:

PrexthattellsthesystemthataSIPSsessionisbeingstarted.

TheuserIDorextensionoftherecipientofthecall.

Or,ifitisapeer-to-peercall,theIPaddressofthereceivingdevice.

@<domain>

Thedomainnameorregistraraddress(IPv4address)ofthereceivingdevice.

Important

TheAxisproduct’sVoIPfunctionalitydoesnotincludesupportforIPv6.

FormoreinformationaboutSIP,SIPS,andTLS,seePortSettingsonpage14andTransportSettingsonpage17.

Formoreinformationaboutregistraraddressesanddomains,seeAccountCredentialsonpage16.

CallStatus

Thecallstatusisindicatedwithdotsindifferentcolors.Moreinformationaboutthecallstatusisshownnexttothestatusdot.

Idle–Noactivecalls.

Terminated–Thecallwasdeniedorended,therewasnoanswer,ortheconnectionfailed.

Calling–Callingandwaitingforananswer.

Active–Thecallhasbeenansweredandisongoing.

AXISC8033NetworkAudioBridge

Aboutapplications

AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications

forAxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,gotoaxis.com/applications

TondtheusermanualsforAxisapplications,gotoaxis.com

Note

•Itisrecommendedtorunoneapplicationatatime.

Aboutapplicationlicenses

Someapplicationsneedalicensetorun.Licensescanbeinstalledintwoways:

•Automaticinstallation—requiresaccesstotheInternet

•Manualinstallation—obtainthelicensekeyfromtheapplicationvendoranduploadthekeytotheAxisproduct

Torequestalicense,theAxisproductserialnumber(S/N)isrequired.Theserialnumbercanbefoundontheproductlabelandunder

SystemOptions>Support>SystemOverview.

Howtouploadandstartanapplication

Touploadandstartanapplication:

1.UnderUploadApplication,clickBrowse.LocatetheapplicationleandclickUploadPackage.

2.Installthelicense(ifapplicable).Forinstructions,seethedocumentationprovidedbytheapplicationvendor.

3.Starttheapplication.GotoApplications,selecttheapplicationinthelistofinstalledapplicationsandclickStart.

4.Conguretheapplication.Forinstructions,seethedocumentationprovidedbytheapplicationvendor.

Note

•Applicationscanbeuploadedbyproductadministrators.

•ApplicationsandlicensescanbeinstalledonmultipleproductsatthesametimeusingAXISCameraManagement,version

3.10andlater.

Togeneratealoglefortheapplication,gotoApplications.SelecttheapplicationandclickLog.

ApplicationConsiderations

Ifanapplicationisupgraded,applicationsettings,includingthelicense,willberemoved.Thelicensemustbereinstalledand

theapplicationrecongured.

IftheAxisproduct’srmwareisupgraded,uploadedapplicationsandtheirsettingswillremainunchanged,althoughthisisnot

guaranteedbyAxisCommunications.Notethattheapplicationmustbesupportedbythenewrmware.Forinformationabout

rmwareupgrades,seeHowtoupgradethermwareonpage35.

IftheAxisproductisrestarted,runningapplicationswillrestartautomatically.

IftheAxisproductisrestoredorresettofactorydefault,uploadedapplicationsandtheirsettingsareremoved.Forinformation

aboutrestoringtheAxisproduct,seeMaintenanceonpage33.Forinformationaboutfactorydefault,seeHowtoresettofactory

defaultsettingsonpage34.

AXISC8033NetworkAudioBridge

Aboutapplications

AXISAudioPlayer

TheapplicationAXISAudioPlayerisincludedinthisproduct.UseAXISAudioPlayertoadd,manageandschedulemusicplaylists,

streamsandprerecordedannouncements.

Howtoaddmusicandannouncementsinthelibrary

Draganddroporbrowsetoaddmusicinthelibrary.TheaudioleswillbestoredonaSDcard.

Youcaneitherplaydirectlyfromthelibraryorcreateplaylists.

HowtocreateplaylistsinAXISAudioPlayer

1.ClickontheplussignnexttoPlayliststoaddanewplaylist.

2.EnteranameandclickSave.

Youcannowdraganddropmusiclesandannouncementsfromthelibrarytoyourplaylist.

NO NO

TICE TICE

TICE

WhendeletingalefromtheplaylistitwillstillbeInthelibrary,butifyoudeletealeinthelibraryitwillbedeleted

bothinthelibraryandtheplaylist.

HowtoaddstreamstoAXISAudioPlayer

1.ClickontheplussignnexttoStreams.

2.WritethenameofthestreamandtheURLtoyourMP3stream.

3.ClickSave.

HowtocreateascheduleinAXISAudioPlayer

1.GototheScheduletab.

2.Clickanddragtocreateaboxoverthetimeslotyouwanttoplayaplaylistorstream.Thetimeanddatesettings

onthelocaldeviceareusedforallscheduledactivities.

3.InNewEvent:

-Choosetoplayeitherdirectlyfromthelibraryortoplayaplaylistorstream.

-Clickonthetimeforstartorendifyouwanttochangethetime.

4.ClickSave.

Howtoscheduleannouncements

1.GototheScheduletab.

2.Click

3.Choosewhichannouncementtoplayandthetimetoplayit.

4.Theannouncementwillbemarkedintheschedulewith

AXISC8033NetworkAudioBridge

Aboutevents

Theeventpagesallowyoutoconguretheproducttoperformactionswhendifferenteventsoccur.Forexample,theproductcan

playanaudioclipaccordingtoascheduleorwhenacallisreceived.Thesetofconditionsthatdeneshowandwhentheaction

istriggerediscalledanactionrule.

Howtosetupactionrules

Anactionruledenestheconditionsthatmustbemetfortheproducttoperformanaction,forexampleplayanaudiocliporsenda

noticationmessage.Ifmultipleconditionsaredened,allofthemmustbemettotriggertheaction.

Formoreinformationaboutavailabletriggersandactions,seeAbouttriggersonpage21andAboutactionsonpage22.

ThefollowingexampledescribeshowtosetupanactionruletoplayanaudiolewhentheAxisproductreceivesaninputsignal

fromavideomanagementsystem.

1.GotoEvents>ActionRulesandclickAdd.

2.SelectEnableruleandenteradescriptivenamefortherule.

3.SelectInputSignalfromtheTriggerdrop-downlist.

4.SelectVirtualInputsfromtheseconddrop-downlist.

5.Select1fromthethirddrop-downlist.

6.SelectYesintheActivelist.

7.Optionally,selectaScheduleandAdditionalconditions.Seebelow.

8.UnderActions,selectPlayAudioClipfromtheTypedrop-downlist.

9.SelectthedesiredaudiolefromthePlaydrop-downlist.

10.ClickOK.

Tousemorethanonetriggerfortheactionrule,selectAdditionalconditionsandclickAddtoaddadditionaltriggers.Whenusing

additionalconditions,allconditionsmustbemettotriggertheaction.

Topreventanactionfrombeingtriggeredrepeatedly,aWaitatleasttimecanbeset.Enterthetimeinhours,minutesandseconds,

duringwhichthetriggershouldbeignoredbeforetheactionrulecanbeactivatedagain.

Formoreinformation,seetheonlinehelp

Abouttriggers

Availableactionruletriggersandconditionsinclude:

•Applications–Useinstalledapplicationstotriggertherule.SeeAboutapplicationsonpage19.

•Detectors

•Call

-State–Triggersanactionrulewhenacallservicestatechangestoactive,calling,idleorringing.Thistrigger

can,forexample,beusedtoplayadialtonewhenacallisconnecting.

-StateChange–Triggersanactionrulewhenacallstatechanges.Thistriggercanforexample,beusedtoplaya

busytonewhenacallisbusy.

•Hardware

AXISC8033NetworkAudioBridge

Aboutevents

-Network–Triggersanactionrulewhenthenetworkconnectionislost.SelectYestotriggertheactionrulewhen

thenetworkconnectionislost.SelectNototriggertheactionrulewhenthenetworkconnectionisrestored.

•InputSignal

-DigitalInputPort–TriggersanactionrulewhenanI/Oportreceivesasignalfromaconnecteddevice.See.

-ManualTrigger–Triggerstheactionrulewhenthemanualtriggerisactivated.

-VirtualInputs–Triggersanactionrulewhenoneofthevirtualinputschangesstates.Itcanbeusedbyaclient

suchasanaccessmanagementsystem,throughtheVAPIX®applicationprogramminginterface,totrigger

actions.Virtualinputscan,forexample,beconnectedtobuttonsinthemanagementsystem'suserinterface.

•System

-SystemReady–Triggersanactionrulewhenthesystemisinstateready.Forexample,theAxisproductcan

detectthesystemstateandsendanoticationwhenthesystemhasstarted.

SelectYestotriggertheactionrulewhentheproductisinstateready.Notethattherulewillonlytriggerwhen

allnecessaryservices,suchastheeventsystem,hasstarted.

•Time

-Recurrence–Triggersanactionrulebymonitoringtherecurrencesthatyouhavecreated.Youcanusethis

triggertoinitiaterecurringactionssuchassendingnoticationseveryhour.Selectarecurrencepatternorcreate

anewone.Formoreinformationaboutsettinguparecurrencepattern,seeHowtosetuprecurrencesonpage24.

-UseSchedule–Triggersanactionruleaccordingtotheselectedschedule.SeeHowtocreateschedules

onpage23.

Aboutactions

Youcancongureseveralactions:

•MakeCall–MakeacalltoaspeciedSIPorVideoManagementSystem(VMS)recipient.

•AnswerCall–Answeranincomingcall.

•OutputPort–ActivateanI/Oporttocontrolanexternaldevice.

•PlayAudioClip–Playanaudioclipwhentheactionruleistriggered.FromthePlaydrop-downlist,selectanaudioclipto

playwhentheactionruleistriggered.ToaddnewaudioclipsgotoAudio>AudioClips.

•SendNotication–Sendanoticationmessagetoarecipient.

•SendSNMPTrap–SendanSNMPtrapmessagetotheoperator.MakesurethatSNMPisenabledandcongured

underSystemOptions>Network>SNMP.

•StatusLED–ThestatusLEDcanbesettoashforthedurationoftheactionruleorforasetnumberofseconds.The

statusLEDcanbeusedduringinstallationandcongurationtovisuallyvalidateifthetriggersettingsworkcorrectly.

TosetthestatusLEDashcolor,selectaLEDColorfromthedrop-downlist.

•StopAudioClip–StopplayingarecordedaudioclipwhentheActionruleistriggered.

Howtoaddrecipients

Theproductcansendmessagestonotifyrecipientsabouteventsandalarms.Butbeforetheproductcansendnoticationmessages,

youmustdeneoneormorerecipients.Forinformationaboutavailableoptions,seeAboutrecipienttypesonpage23.

Toaddarecipient:

1.GotoEvents>RecipientsandclickAdd.

AXISC8033NetworkAudioBridge

Aboutevents

2.Enteradescriptivename.

3.SelectarecipientType.

4.Entertheinformationneededfortherecipienttype.

5.ClickTesttotesttheconnectiontotherecipient.

6.ClickOK.

Aboutrecipienttypes

Thefollowingrecipienttypesareavailable:

•HTTP

•HTTPS

•Email

•TCP

•SIP

Howtosetupemailrecipients

Emailrecipientscanbeconguredbyselectingoneofthelistedemailproviders,orbyspecifyingtheSMTPserver,portand

authenticationusedby,forexample,acorporateemailserver.

Note

Someemailprovidershavesecurityltersthatpreventusersfromreceivingorviewinglargeattachments,fromreceiving

scheduledemailsandsimilar.Checktheemailprovider’ssecuritypolicytoavoiddeliveryproblemsandlockedemailaccounts.

Tosetupanemailrecipientusingoneofthelistedproviders:

1.GotoEvents>RecipientsandclickAdd.

2.EnteraNameandselectEmailfromtheTypelist.

3.EntertheemailaddressestosendemailstointheToeld.Usecommastoseparatemultipleaddresses.

4.SelecttheemailproviderfromtheProviderlist.

5.EntertheuserIDandpasswordfortheemailaccount.

6.ClickTesttosendatestemail.

Tosetupanemailrecipientusingforexampleacorporateemailserver,followtheinstructionsabovebutselectUserdenedas

Provider.EntertheemailaddresstoappearassenderintheFromeld.SelectAdvancedsettingsandspecifytheSMTPserver

address,portandauthenticationmethod.Optionally,selectUseencryptiontosendemailsoveranencryptedconnection.Theserver

certicatecanbevalidatedusingthecerticatesavailableintheAxisproduct.Forinformationonhowtouploadcerticates,see

Aboutcerticatesonpage27.

Howtocreateschedules

Tocreateanewschedule:

Tousethescheduleinanactionrule,selecttheschedulefromtheScheduledrop-downlistintheActionRuleSetuppage.

AXISC8033NetworkAudioBridge

Aboutevents

Howtosetuprecurrences

Recurrencesareusedtotriggeractionrulesrepeatedly,forexampleevery5minutesoreveryhour.

Tosetuparecurrence:

1.GotoEvents>RecurrencesandclickAdd.

2.Enteradescriptivenameandrecurrencepattern.

3.ClickOK.

Tousetherecurrenceinanactionrule,rstselectTimefromtheTriggerdrop-downlistintheActionRuleSetuppageandthen

selecttherecurrencefromtheseconddrop-downlist.

Tomodifyorremoverecurrences,selecttherecurrenceintheRecurrencesListandclickModifyorRemove.

AXISC8033NetworkAudioBridge

Aboutlanguages

MultiplelanguagescanbeinstalledintheAxisproduct.Allwebpagesincludingtheonlinehelpwillbedisplayedintheselected

language.Toswitchlanguages,gotoSetup>Languagesandrstuploadthenewlanguagele.Browseandlocatetheleandclick

theUploadLanguagebutton.SelectthenewlanguagefromthelistandclickSave.

Note

•Resettingtheproducttofactorydefaultsettingswilleraseanyuploadedlanguagelesandresettheproductlanguageto

English.

•ClickingtheRestorebuttonontheMaintenancepagewillnotaffectthelanguage.

•Armwareupgradewillnotaffectthelanguageused.Howeverifyouhaveuploadedanewlanguagetotheproductand

laterupgradethermware,itmayhappenthatthetranslationnolongermatchestheproduct'swebpages.Inthiscase,

uploadanupdatedlanguagele.

•Alanguagealreadyinstalledintheproductwillbereplacedwhenacurrentoralaterversionofthelanguageleisuploaded.

AXISC8033NetworkAudioBridge

Aboutsystemoptions

Security

Users

Theuserlistdisplaysauthorizedusersandusergroups(accesslevels):

•Administratorshaveunrestrictedaccesstoallsettings.Theadministratorcanadd,modifyandremoveotherusers.

Note

NotethatwhentheoptionEncrypted&unencryptedisselected,thewebserverwillencryptthepassword.Thisisthedefault

optionforanewunitoraunitresettofactorydefaultsettings.

UnderHTTP/RTSPPasswordSettings,selectthetypeofpasswordtoallow.Youmayneedtoallowunencryptedpasswordsifthereare

viewingclientsthatdonotsupportencryption,orifyouupgradedthermwareandexistingclientssupportencryptionbutneed

tologinagainandbeconguredtousethisfunctionality.

DeselecttheEnableBasicSetupoptiontohidetheBasicSetupmenu.BasicSetupprovidesquickaccesstosettingsthatshouldbe

madebeforeusingtheAxisproduct.

IPAddressFilter

IPaddresslteringisenabledonthepage.Onceenabled,thelistedIPaddressareallowedordeniedaccesstotheAxisproduct.

SelectAlloworDenyfromthelistandclickApplytoenableIPaddressltering.

Theadministratorcanaddupto256IPaddressentriestothelist(asingleentrycancontainmultipleIPaddresses).

HTTPS

HTTPS(HyperTextTransferProtocoloverSecureSocketLayer,orHTTPoverSSL)isawebprotocolprovidingencryptedbrowsing.

HTTPScanalsobeusedbyusersandclientstoverifythatthecorrectdeviceisbeingaccessed.Thesecuritylevelprovidedby

HTTPSisconsideredadequateformostcommercialexchanges.

TouseHTTPS,anHTTPScerticatemustrstbeinstalled.GotoSystemOptions>Security>Certicatestoinstallandmanage

certicates.SeeAboutcerticatesonpage27.

ToenableHTTPSontheAxisproduct:

1.GotoSystemOptions>Security>HTTPS

2.SelectanHTTPScerticatefromthelistofinstalledcerticates.

3.Optionally,clickCiphersandselecttheencryptionalgorithmstouseforSSL.

4.SettheHTTPSConnectionPolicyforthedifferentusergroups.

5.ClickSavetoenablethesettings.

ToaccesstheAxisproductviathedesiredprotocol,intheaddresseldinabrowser,enterhttps://fortheHTTPSprotocol

andhttp://fortheHTTPprotocol.

TheHTTPSportcanbechangedontheSystemOptions>Network>TCP/IP>Advancedpage.

IEEE802.1X

IEEE802.1Xisastandardforport-basedNetworkAdmissionControlprovidingsecureauthenticationofwiredandwirelessnetwork

devices.IEEE802.1XisbasedonEAP(ExtensibleAuthenticationProtocol).

AXISC8033NetworkAudioBridge

Aboutsystemoptions

ToaccessanetworkprotectedbyIEEE802.1X,devicesmustbeauthenticated.Theauthenticationisperformedbyanauthentication

server,typicallyaRADIUSserver,examplesofwhichareFreeRADIUSandMicrosoftInternetAuthenticationService.

InAxisimplementation,theAxisproductandtheauthenticationserveridentifythemselveswithdigitalcerticatesusingEAP-TLS

(ExtensibleAuthenticationProtocol-TransportLayerSecurity).ThecerticatesareprovidedbyaCerticationAuthority(CA).

Youneed:

•aCAcerticatetoauthenticatetheauthenticationserver.

•aCA-signedclientcerticatetoauthenticatetheAxisproduct.

Tocreateandinstallcerticates,gotoSystemOptions>Security>Certicates.SeeAboutcerticatesonpage27.

ToallowtheproducttoaccessanetworkprotectedbyIEEE802.1X:

1.GotoSystemOptions>Security>IEEE802.1X.

2.SelectaCACerticateandaClientCerticatefromthelistsofinstalledcerticates.

3.UnderSettings,selecttheEAPOLversionandprovidetheEAPidentityassociatedwiththeclientcerticate.

4.ChecktheboxtoenableIEEE802.1XandclickSave.

Note

Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbesynchronizedwithanNTP

server.SeeDate&Timeonpage27.

Aboutcerticates

Note

•Iftheproductisresettofactorydefault,allcerticates,exceptpreinstalledCAcerticates,willbedeleted.

•Iftheproductisresettofactorydefault,allpreinstalledCAcerticatesthathavebeendeletedwillbereinstalled.

Howtocreateaself-signedcerticate

1.GotoSetup>SystemOptions>Security>Certicates.

2.ClickCreateself-signedcerticateandprovidetherequestedinformation.

HowtocreateandinstallaCA-signedcerticate

1.Createaself-signedcerticate,seeHowtocreateaself-signedcerticateonpage27.

2.GotoSetup>SystemOptions>Security>Certicates.

3.ClickCreatecerticatesigningrequestandprovidetherequestedinformation.

4.CopythePEM-formattedrequestandsendtotheCAofyourchoice.

5.Whenthesignedcerticateisreturned,clickInstallcerticateanduploadthecerticate.

HowtoinstalladditionalCAcerticates

1.GotoSetup>SystemOptions>Security>Certicates.

2.ClickInstallcerticateanduploadthecerticate.

Date&Time

TheAxisproduct’sdateandtimesettingsareconguredunderSystemOptions>Date&Time.

AXISC8033NetworkAudioBridge

Aboutsystemoptions

Tochangethedateandtimesettings,selectthepreferredTimemodeunderNewServerTime:

•Synchronizewithcomputertime–Setsdateandtimeaccordingtothecomputer’sclock.Withthisoption,dateand

timearesetonceandwillnotbeupdatedautomatically.

•SynchronizewithNTPServer–ObtainsdateandtimefromanNTPserver.Withthisoption,dateandtimesettingsare

updatedcontinuously.ForinformationonNTPsettings,seeNTPCongurationonpage30.

IfusingahostnamefortheNTPserver,aDNSservermustbecongured.SeeDNSCongurationonpage29.

•Setmanually–Allowsyoutomanuallysetdateandtime.

IfusinganNTPserver,selectyourTimezonefromthedrop-downlist.Ifrequired,checkAutomaticallyadjustfordaylightsaving

timechanges.

Network

BasicTCP/IPSettings

IPv4AddressConguration

Bydefault,theAxisproductissettouseIPv4(IPversion4)andtoobtaintheIPaddressautomaticallyviaDHCP.TheIPv4settingsare

conguredunderSystemOptions>Network>TCP/IP>Basic.

DHCP(DynamicHostCongurationProtocol)allowsnetworkadministratorstocentrallymanageandautomatetheassignmentof

IPaddresses.DHCPshouldonlybeenabledifusingdynamicIPaddressnotication,oriftheDHCPcanupdateaDNSserver.Itis

thenpossibletoaccesstheAxisproductbyname(hostname).

IfDHCPisenabledandtheproductcannotbeaccessed,runAXISIPUtilitytosearchthenetworkforconnectedAxisproducts,orreset

theproducttothefactorydefaultsettings(seepage34)andthenperformtheinstallationagain.

TouseastaticIPaddress,checkUsethefollowingIPaddressandspecifytheIPaddress,subnetmaskanddefaultrouter.

IPv6AddressConguration

IfIPv6(IPversion6)isenabled,theAxisproductwillreceiveanIPaddressaccordingtothecongurationinthenetworkrouter.

ToenableIPv6,gotoSystemOptions>Network>TCP/IP>Basic.OthersettingsforIPv6shouldbeconguredinthenetworkrouter.

ARP/Ping

Theproduct’sIPaddresscanbeassignedusingARPandPing.Forinstructions,seeAssignIPAddressUsingARP/Pingonpage28.

TheARP/Pingserviceisenabledbydefaultbutisautomaticallydisabledtwominutesaftertheproductisstarted,orassoonasanIP

addressisassigned.Tore-assignIPaddressusingARP/Ping,theproductmustberestartedtoenableARP/Pingforanadditional

twominutes.

Todisabletheservice,gotoandcleartheoptionEnableARP/PingsettingofIPaddress.

Pingingtheproductisstillpossiblewhentheserviceisdisabled.

AssignIPAddressUsingARP/Ping

Theproduct'sIPaddresscanbeassignedusingARP/Ping.Thecommandmustbeissuedwithin2minutesofconnectingpower.

1.AcquireafreestaticIPaddressonthesamenetworksegmentasthecomputer.

2.Locatetheserialnumber(S/N)ontheproductlabel.

3.Openacommandpromptandenterthefollowingcommands:

AXISC8033NetworkAudioBridge

Aboutsystemoptions

Linux/Unixsyntax

arp-s<IPaddress><serialnumber>temp

ping-s408<IPaddress>

Linux/Unixexample

arp-s192.168.0.12500:40:8c:18:10:00temp

ping-s408192.168.0.125

Windowssyntax(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s<IPaddress><serialnumber>

ping-l408-t<IPaddress>

Windowsexample(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s192.168.0.12500-40-8c-18-10-00

ping-l408-t192.168.0.125

4.ClosethecommandpromptwhentheproductrespondswithReplyfrom192.168.0.125:...orsimilar.

5.Openabrowserandtypehttp://<IPaddress>intheLocation/Addresseld.

Note

•ToopenacommandpromptinWindows,opentheStartmenuandtypecmdintheRun/Searcheld.

•TousetheARPcommandinWindows8/Windows7/WindowsVista,right-clickthecommandprompticonandselect

Runasadministrator.

•ToopenacommandpromptinMacOSX,opentheTerminalutilityfromApplication>Utilities.

AXISVideoHostingSystem(AVHS)

TheAVHSsettingsareconguredunderSystemOptions>Network>TCPIP>Basic.ThepossibilitytoconnecttoanAVHSservice

isenabledbydefault.Todisable,cleartheEnableAVHSbox.

Always-TheAxisproductwillconstantlyattempttoconnecttotheAVHSserviceovertheInternet.Onceregistered,theproductwill

stayconnectedtotheservice.Thisoptioncanbeusedwhentheproductisalreadyinstalledanditisnotconvenientorpossibleto

usetheone-clickinstallation.

AXISInternetDynamicDNSService

AXISInternetDynamicDNSServiceassignsahostnameforeasyaccesstotheproduct.Formoreinformation,seewww.axiscam.net

ToregistertheAxisproductwithAXISInternetDynamicDNSService,gotoSystemOptions>Network>TCP/IP>Basic.Under

Services,clicktheAXISInternetDynamicDNSServiceSettingsbutton(requiresaccesstotheInternet).Thedomainnamecurrently

registeredatAXISInternetDynamicDNSservicefortheproductcanatanytimeberemoved.

Note

AXISInternetDynamicDNSServicerequiresIPv4.

AdvancedTCP/IPSettings

DNSConguration

DNS(DomainNameService)providesthetranslationofhostnamestoIPaddresses.TheDNSsettingsareconguredunderSystem

Options>Network>TCP/IP>Advanced.

SelectObtainDNSserveraddressviaDHCPtousetheDNSsettingsprovidedbytheDHCPserver.

Tomakemanualsettings,selectUsethefollowingDNSserveraddressandspecifythefollowing:

AXISC8033NetworkAudioBridge

Aboutsystemoptions

Domainname-Enterthedomain(s)tosearchforthehostnameusedbytheAxisproduct.Multipledomainscanbeseparatedby

semicolons.Thehostnameisalwaystherstpartofafullyqualieddomainname,forexample,myserveristhehostnameinthe

fullyqualieddomainnamemyserver.mycompany.comwheremycompany.comisthedomainname.

Primary/SecondaryDNSserver-EntertheIPaddressesoftheprimaryandsecondaryDNSservers.ThesecondaryDNSserveris

optionalandwillbeusediftheprimaryisunavailable.

NTPConguration

NTP(NetworkTimeProtocol)isusedtosynchronizetheclocktimesofdevicesinanetwork.TheNTPsettingsareconguredunder

SystemOptions>Network>TCP/IP>Advanced.

SelectObtainNTPserveraddressviaDHCPtousetheNTPsettingsprovidedbytheDHCPserver.

Tomakemanualsettings,selectUsethefollowingNTPserveraddressandenterthehostnameorIPaddressoftheNTPserver.

HostNameConguration

TheAxisproductcanbeaccessedusingahostnameinsteadofanIPaddress.ThehostnameisusuallythesameastheassignedDNS

name.ThehostnameisconguredunderSystemOptions>Network>TCP/IP>Advanced.

SelectObtainhostnameviaIPv4DHCPtousehostnameprovidedbytheDHCPserverrunningonIPv4.

SelectUsethehostnametosetthehostnamemanually.

SelectEnabledynamicDNSupdatestodynamicallyupdatelocalDNSserverswhenevertheAxisproduct’sIPaddresschanges.

Formoreinformation,seetheonlinehelp

Link-LocalIPv4Address

Link-LocalAddressisenabledbydefaultandassignstheAxisproductanadditionalIPaddresswhichcanbeusedtoaccess

theproductfromotherhostsonthesamesegmentonthelocalnetwork.TheproductcanhaveaLink-LocalIPandastatic

orDHCP-suppliedIPaddressatthesametime.

ThisfunctioncanbedisabledunderSystemOptions>Network>TCP/IP>Advanced.

HTTP

TheHTTPportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditiontothe

defaultsetting,whichis80,anyportintherange1024–65535canbeused.

HTTPS

NATtraversal(portmapping)forIPv4

Anetworkrouterallowsdevicesonaprivatenetwork(LAN)toshareasingleconnectiontotheInternet.Thisisdonebyforwarding

networktrafcfromtheprivatenetworktothe“outside”,thatis,theInternet.Securityontheprivatenetwork(LAN)isincreased

sincemostroutersarepre-conguredtostopattemptstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(Internet).

UseNATtraversalwhentheAxisproductislocatedonanintranet(LAN)andyouwishtomakeitavailablefromtheother(WAN)side

ofaNATrouter.WithNATtraversalproperlycongured,allHTTPtrafctoanexternalHTTPportintheNATrouterisforwardedto

theproduct.

NATtraversalisconguredunderSystemOptions>Network>TCP/IP>Advanced.

Note

•ForNATtraversaltowork,thismustbesupportedbytherouter.TheroutermustalsosupportUPnP

•Inthiscontext,routerreferstoanynetworkroutingdevicesuchasaNATrouter,Networkrouter,InternetGateway,

Broadbandrouter,Broadbandsharingdevice,orasoftwaresuchasarewall.

AXISC8033NetworkAudioBridge

Aboutsystemoptions

Enable/Disable-Whenenabled,theAxisproductattemptstocongureportmappinginaNATrouteronyournetwork,using

UPnP.NotethatUPnPmustbeenabledintheproduct(see).

UsemanuallyselectedNATrouter-SelectthisoptiontomanuallyselectaNATrouterandentertheIPaddressfortherouterin

theeld.Ifnorouterisspecied,theproductautomaticallysearchesforNATroutersonyournetwork.Ifmorethanonerouteris

found,thedefaultrouterisselected.

AlternativeHTTPport-SelectthisoptiontomanuallydeneanexternalHTTPport.Enteraportintherange1024–65535.Ifthe

porteldisemptyorcontainsthedefaultsetting,whichis0,aportnumberisautomaticallyselectedwhenenablingNATtraversal.

Note

•AnalternativeHTTPportcanbeusedorbeactiveevenifNATtraversalisdisabled.ThisisusefulifyourNATrouterdoesnot

supportUPnPandyouneedtomanuallycongureportforwardingintheNATrouter.

•Ifyouattempttomanuallyenteraportthatisalreadyinuse,anotheravailableportisautomaticallyselected.

•Whentheportisselectedautomaticallyitisdisplayedinthiseld.Tochangethis,enteranewportnumberandclickSave.

FTP

TheFTPserverrunningintheAxisproductenablesuploadofnewrmware,userapplications,etc.TheFTPservercanbedisabled

underSystemOptions>Network>TCP/IP>Advanced.

RTSP

TheRTSPserverrunningintheAxisproductallowsaconnectingclienttostartanaudiostreamfromtheAxisproduct.TheRTSPport

numbercanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Thedefaultportis554.

Note

AudiostreamswillnotbeavailableiftheRTSPserverisdisabled.

SOCKS

SOCKSisanetworkingproxyprotocol.TheAxisproductcanbeconguredtouseaSOCKSservertoreachnetworksontheother

sideofarewallorproxyserver.ThisfunctionalityisusefuliftheAxisproductislocatedonalocalnetworkbehindarewall,and

notications,uploads,alarms,etcneedtobesenttoadestinationoutsidethelocalnetwork(forexampletheInternet).

SOCKSisconguredunderSystemOptions>Network>SOCKS.Formoreinformation,seetheonlinehelp

QoS(QualityofService)

QoS(QualityofService)guaranteesacertainlevelofaspeciedresourcetoselectedtrafconanetwork.AQoS-awarenetwork

prioritizesnetworktrafcandprovidesagreaternetworkreliabilitybycontrollingtheamountofbandwidthanapplicationmayuse.

SNMP

TheSimpleNetworkManagementProtocol(SNMP)allowsremotemanagementofnetworkdevices.AnSNMPcommunityisthe

groupofdevicesandmanagementstationrunningSNMP.Communitynamesareusedtoidentifygroups.

ToenableandcongureSNMPintheAxisproduct,gototheSystemOptions>Network>SNMPpage.

Dependingonthelevelofsecurityrequired,selecttheversiononSNMPtouse.

TrapsareusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatuschanges.CheckEnable

trapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythatshouldreceivethemessage.

Note

IfHTTPSisenabled,SNMPv1andSNMPv2cshouldbedisabled.

AXISC8033NetworkAudioBridge

Aboutsystemoptions

TrapsforSNMPv1/v2areusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatus

changes.CheckEnabletrapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythat

shouldreceivethemessage.

Thefollowingtrapsareavailable:

•Coldstart

•Warmstart

•Linkup

•Authenticationfailed

SNMPv3providesencryptionandsecurepasswords.TousetrapswithSNMPv3,anSNMPv3managementapplicationisrequired.

TouseSNMPv3,HTTPSmustbeenabled,seeHTTPSonpage26.ToenableSNMPv3,checktheboxandprovidetheinitialuser

password.

Note

Theinitialpasswordcanonlybesetonce.Ifthepasswordislost,theAxisproductmustberesettofactorydefault,seeHow

toresettofactorydefaultsettingsonpage34.

UPnP

TheAxisproductincludessupportforUPnP

.UPnPisenabledbydefaultandtheproductisautomaticallydetectedbyoperating

systemsandclientsthatsupportthisprotocol.

UPnPcanbedisabledunderSystemOptions>Network>UPnP.

Bonjour

TheAxisproductincludessupportforBonjour.Bonjourisenabledbydefaultandtheproductisautomaticallydetectedbyoperating

systemsandclientsthatsupportthisprotocol.

BonjourcanbedisabledunderSystemOptions>Network>Bonjour.

Storage

Youcanrecordandstoreyourvideoseitheronanetworkstorage,suchasaNAS(network-attachedstorage)oronanonboardstorage.

Ports&Devices

I/OPorts

TheAxisproductprovidestwocongurableinputandoutputportsforconnectionofexternaldevices.

ToconguretheI/Oports,gotoSystemOptions>Ports&Devices>I/OPorts.Eachportcanfunctionasinputoroutput:

•InputasOpencircuit–Theinputbecomesactivewhenthecircuitisgroundedby.Itremainsinactiveaslongasits

normalstateequalsitscurrentstatus.

•InputasGroundedcircuit–Theinputbecomesactivewhenthecircuitisopened.

•OutputasOpencircuit–Theoutputportisinanon-conductivestatewhenitscurrentstatusisopencircuit.Thecurrent

statusofanoutputportcanbechangedby,forexample,anactionrule.

•OutputasGroundedcircuit–Theoutputportisinaconductivestatewhenitscurrentstatusisgroundedcircuit.

AXISC8033NetworkAudioBridge

Aboutsystemoptions

LEDSettings

TheStatusLEDcanbeconguredtobeunlitduringnormaloperation.Tocongure,gotoSetup>SystemOptions>Ports&

Devices>LED.

TheavailableoptionsfortheStatusIndicatorLEDare:

•Normal:ThestatusLEDshowssteadygreenduringnormaloperation.Thisisthedefaultsetting.

•Off:ThestatusLEDisoffduringnormaloperation.ThiscanbeusefulinmakingtheAxisproductlessnoticeable.

PortStatus

Maintenance

TheAxisproductprovidesseveralmaintenancefunctions.TheseareavailableunderSystemOptions>Maintenance.

ClickRestarttoperformacorrectrestartiftheAxisproductisnotbehavingasexpected.Thiswillnotaffectanyofthecurrent

settings.

Note

ArestartclearsallentriesintheServerReport.

ClickRestoretoresetmostsettingstothefactorydefaultvalues.Thefollowingsettingsarenotaffected:

•thebootprotocol(DHCPorstatic)

•thestaticIPaddress

•thedefaultrouter

•thesubnetmask

•thesystemtime

ClickDefaulttoresetallsettings,includingtheIPaddress,tothefactorydefaultvalues.Thisbuttonshouldbeusedwithcaution.The

Axisproductcanalsoberesettofactorydefaultusingthecontrolbutton,seeHowtoresettofactorydefaultsettingsonpage34.

Forinformationaboutrmwareupgrade,seeHowtoupgradethermwareonpage35.

Support

SupportOverview

Thepageprovidesinformationontroubleshootingandcontactinformation,shouldyourequiretechnicalassistance.

SeealsoTroubleshootingonpage35.

SystemOverview

Logs&Reports

Thepagegenerateslogsandreportsusefulforsystemanalysisandtroubleshooting.IfcontactingAxisSupport,pleaseprovidea

serverreportwithyourquery.

SystemLog-Providesinformationaboutsystemevents.

AccessLog-Listsallfailedattemptstoaccesstheproduct.Theaccesslogcanalsobeconguredtolistallconnectionstothe

product(seebelow).

AXISC8033NetworkAudioBridge

Aboutsystemoptions

ViewServerReport-Providesinformationabouttheproductstatusinapop-upwindow.Theaccesslogisautomaticallyincluded

intheserverreport.

DownloadServerReport-Createsa.ziplethatcontainsacompleteserverreporttextleinUTF–8format.SelecttheInclude

snapshotfromLiveViewoptiontoincludeasnapshotoftheproduct’sLiveView.The.zipleshouldalwaysbeincludedwhen

contactingsupport.

ParameterList-Showstheproduct'sparametersandtheircurrentsettings.Thismayproveusefulwhentroubleshootingor

whencontactingAxisSupport.

ConnectionList-Listsallclientsthatarecurrentlyaccessingmediastreams.

CrashReport-Generatesanarchivewithdebugginginformation.Thereporttakesseveralminutestogenerate.

Advanced

Scripting

Scriptingallowsexperienceduserstocustomizeandusetheirownscripts.

NO NO

TICE TICE

TICE

ImproperusemaycauseunexpectedbehaviorandlossofcontactwiththeAxisproduct.

Axisstronglyrecommendsthatyoudonotusethisfunctionunlessyouunderstandtheconsequences.AxisSupportdoesnotprovide

assistanceforproblemswithcustomizedscripts.

ToopentheScriptEditor,gotoSystemOptions>Advanced>Scripting.Ifascriptcausesproblems,resettheproducttoits

factorydefaultsettings,seepage34.

Formoreinformation,seewww.axis.com/developer

PlainCong

PlainCongisforadvanceduserswithexperienceofAxisproductconguration.Mostparameterscanbesetandmodiedfrom

thispage.

ToopenPlainCong,gotoSystemOptions>Advanced>PlainCong.AxisSupportdoesnotprovideassistancewiththisfeature.

Howtoresettofactorydefaultsettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to

thefactorydefaultvalues.

Toresettheproducttothefactorydefaultsettings:

1.Disconnectpowerfromtheproduct.

2.Pressandholdthecontrolbuttonwhilereconnectingpower.SeeProductoverview.

3.Keepthecontrolbuttonpressedfor10secondsuntilthestatusLEDindicatorturnsamberforthesecondtime.

4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset

tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90

5.Usetheinstallationandmanagementsoftwaretools,assignanIPaddress,setthepassword,andaccesstheproduct.

AXISC8033NetworkAudioBridge

Troubleshooting

Howtocheckthecurrentrmware

Firmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootingaproblem

shouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticularproblem.The

currentrmwareversionintheAxisproductisdisplayedinthepageSetup>BasicSetupandinSetup>About.

Howtoupgradethermware

Important

•Yourdealerreservestherighttochargeforanyrepairattributabletofaultyupgradebytheuser.

•Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providingthefeaturesareavailableinthe

newrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

Note

•WhenyouupgradetheAxisproductwiththelatestrmware,theproductreceivesthelatestfunctionalityavailable.Always

readtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgradingthermware.

Symptoms,possiblecausesandremedialactions

Problemsupgradingthermware

Firmwareupgradefailure

Ifthermwareupgradefails,theproductreloadsthepreviousrmware.Checkthermware

leandtryagain.

ProblemssettingtheIPaddress

WhenusingARP/Ping

Theproductislocatedona

differentsubnet

IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe

productarelocatedondifferentsubnets,youwillnotbeabletosettheIPaddress.Contactyour

networkadministratortoobtainanIPaddress.

TheIPaddressisbeingused

byanotherdevice

DisconnecttheAxisproductfromthenetwork.RunthePingcommand(inaCommand/DOS

window,typepingandtheIPaddressoftheproduct):

•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...

thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.

ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.

•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable

forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.

PossibleIPaddressconict

withanotherdeviceonthe

samesubnet

ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress.

ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay

beproblemsaccessingtheproduct.

Theproductcannotbeaccessedfromabrowser

Cannotlogin

WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting

tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.

Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.

SeeHowtoresettofactorydefaultsettingsonpage34.

TheIPaddresshasbeen

changedbyDHCP

AXISC8033NetworkAudioBridge

Troubleshooting

Theproductisaccessiblelocallybutnotexternally

RoutercongurationTocongureyourroutertoallowincomingdatatrafctotheAxisproduct,enabletheNAT-traversal

featurewhichwillattempttoautomaticallyconguretheroutertoallowaccesstotheAxis

product,seeNATtraversal(portmapping)forIPv4onpage30.TheroutermustsupportUPnP

Firewallprotection

ChecktheInternetrewallwithyournetworkadministrator.

Defaultroutersrequired

AXISC8033NetworkAudioBridge

Speciﬁcations

Tondthelatestversionoftheproduct’sdatasheet,gototheproductpageonaxis.comandlocateSupport&Documentation.

UserManualVer.M1.11

AXISC8033NetworkAudioBridgeDate:September2017

PartNo.1760758

Axis 01025-001 ~ EOL C8033 Network Audio Bridge 01025-001

Product's Documents

Axis C8033 User Manual

Specifications

Axis 01025-001 ~ EOL Questions and Answers