Cordless Vacuum with
Self-Cleaning Brushrol
l
IZ102ANZ
OWNER’S GUIDE
sharkclean.co.nzsharkclean.com.au
SAVE THESE INSTRUCTIONS
QUICK
START
GUIDE
THE FLOOR NOZZLE, WAND, AND
HANDHELD VACUUM CONTAIN ELECTRICAL
CONNECTIONS:
1. This vacuum consists of a motorized
nozzle, wand, and handheld vacuum.
These components contain electrical
connections, electrical wiring, and
moving parts that potentially present risk
to the user.
2. Before each use, carefully inspect
all parts for any damage. If a part is
damaged, discontinue use.
3. Use only identical replacement parts.
4. This vacuum contains no serviceable parts.
5. Use only as described in this manual.
DO NOT use the vacuum for any purpose
other than those described in this manual.
6. With the exception of the filters and dust
cup, DO NOT expose any parts of the
vacuum to water or other liquids.
7. Keep the appliance and its cord out
of reach of children. Do not allow the
appliance to be used by children.
DO NOT allow to be used as a toy.
Close supervision is necessary when
used near children.
GENERAL USE
8. This appliance can be used by persons
with reduced physical, sensory or mental
capabilities or lack of experience and
knowledge if they have been given
supervision or instruction concerning
use of the appliance in a safe way
and understand the hazards involved.
Cleaning and user maintenance shall not
be made by children.
9. Always turn o the vacuum before
connecting or disconnecting any current
carrying hoses, motorized nozzles,
chargers, batteries, or other electrical or
mechanical parts.
10. DO NOT handle plug or vacuum with
wet hands.
11. DO NOT use without dust cup, filters,
and brushroll in place.
12. Only use Shark® branded filters and
accessories. Failure to do so will void
the warranty.
13. DO NOT put any objects into nozzle or
accessory openings. DO NOT use with
any opening blocked; keep free of
dust, lint, hair, and anything that may
reduce airflow.
14. DO NOT use if nozzle or accessory
airflow is restricted. If the air paths or
the motorized floor nozzle become
blocked, turn the vacuum o. Remove
all obstructions before you turn on the
unit again.
15. Keep nozzle and all vacuum openings
away from hair, face, fingers, uncovered
feet, or loose clothing.
16. DO NOT use if vacuum is not working
as it should, or has been dropped,
damaged, left outdoors, or dropped
into water.
17. Use extra care when cleaning on stairs.
18. DO NOT leave the vacuum unattended
while powered on.
19. When powered on, keep the vacuum
moving over the carpet surface at
all times to avoid damaging the
carpet fibers.
20. DO NOT place vacuum on unstable
surfaces such as chairs or tables.
WARNING
To reduce the risk of fire, electric shock, injury, or property damage:
IMPORTANT SAFETY INSTRUCTIONS
FOR HOUSEHOLD USE ONLY • PLEASE READ
ALL INSTRUCTIONS BEFORE USING THIS VACUUM.
If the charging cord plug does not fit fully into the outlet, reverse the plug.
If it still does not fit, contact a qualified electrician. DO NOT force into outlet
or try to modify to fit.
To reduce the risk of shock and unintended operation, turn o power and remove
the Li-Ion battery before servicing.
21. DO NOT use to pick up:
a) Liquids
b) Large objects
c) Hard or sharp objects (glass, nails,
screws, or coins)
d) Large quantities of dust (including
drywall, fireplace ash, or embers).
DO NOT use as an attachment to
power tools for dust collection.
e) Smoking or burning objects (hot coals,
cigarette butts, or matches)
f) Flammable or combustible materials
(lighter fluid, gasoline, or kerosene)
g) Toxic materials (chlorine bleach,
ammonia, or drain cleaner)
22. DO NOT use in the following areas:
a) Poorly lit areas
b) Wet or damp surfaces
c) Outdoor areas
d) Spaces that are enclosed and may
contain explosive or toxic fumes
or vapors (lighter fluid, gasoline,
kerosene, paint, paint thinners,
mothproofing substances, or
flammable dust)
23. Turn o the vacuum before plugging in or
unplugging the charger.
24. Turn o the vacuum before any
adjustment, cleaning, maintenance or
troubleshooting.
25. During cleaning or routine maintenance,
DO NOT cut anything other than hair,
fibers, or string wrapped around the
brushroll.
26. Allow all filters to air-dry completely
before replacing in the vacuum to
prevent liquid from being drawn into
electric parts.
27. DO NOT modify or attempt to repair the
vacuum or the battery yourself, except as
indicated in this manual.
DO NOT use the battery or vacuum if it
has been modified or damaged.
Damaged or modified batteries may
exhibit unpredictable behavior resulting
in fire, explosion or risk of injury.
28. Turn o all controls before unplugging.
29. Always turn o this appliance before
connecting or disconnecting motorized
nozzle or hand tool.
BATTERY PACK
30. The battery is the power source for the
vacuum. Carefully read and follow all
charging instructions.
31. To prevent unintentional starting, ensure
the vacuum is powered o before picking
up or carrying the vacuum. DO NOT
carry the appliance with your finger on
the power switch.
32. Use only Shark® charger DK33-288080H-B.
Use of an incorrect charger may result in
no charging, and/or unsafe conditions.
33. Keep the battery away from all metal
objects such as paper clips, coins, keys,
nails, or screws. Shorting the battery
terminals increases the risk of fire or burns.
34. Under abusive conditions, liquid may be
ejected from the battery. Avoid contact
with this liquid, as it may cause irritation
or burns. If contact occurs, flush with
water. If liquid contacts eyes, seek
medical help.
35. Battery should not be stored at
temperatures below 3°C (37.4°F)
or above 104°F (40°C) to maintain
long-term battery life.
36. DO NOT charge battery at temperatures
below 5°C (40°F) or above 104°C (104°F).
37. Store the appliance indoors. DO NOT
use or store it below 3°C (37.4°F). Ensure
the appliance is at room temperature
before operating.
38. DO NOT expose the battery to fire or
temperatures above 265°F (130°C) as it
may cause explosion.
sharkclean.co.nzsharkclean.com.au
SAVE THESE INSTRUCTIONS
QUICK
START
GUIDE
THE FLOOR NOZZLE, WAND, AND
HANDHELD VACUUM CONTAIN ELECTRICAL
CONNECTIONS:
1. This vacuum consists of a motorized
nozzle, wand, and handheld vacuum.
These components contain electrical
connections, electrical wiring, and
moving parts that potentially present risk
to the user.
2. Before each use, carefully inspect
all parts for any damage. If a part is
damaged, discontinue use.
3. Use only identical replacement parts.
4. This vacuum contains no serviceable parts.
5. Use only as described in this manual.
DO NOT use the vacuum for any purpose
other than those described in this manual.
6. With the exception of the filters and dust
cup, DO NOT expose any parts of the
vacuum to water or other liquids.
7. Keep the appliance and its cord out
of reach of children. Do not allow the
appliance to be used by children.
DO NOT allow to be used as a toy.
Close supervision is necessary when
used near children.
GENERAL USE
8. This appliance can be used by persons
with reduced physical, sensory or mental
capabilities or lack of experience and
knowledge if they have been given
supervision or instruction concerning
use of the appliance in a safe way
and understand the hazards involved.
Cleaning and user maintenance shall not
be made by children.
9. Always turn o the vacuum before
connecting or disconnecting any current
carrying hoses, motorized nozzles,
chargers, batteries, or other electrical or
mechanical parts.
10. DO NOT handle plug or vacuum with
wet hands.
11. DO NOT use without dust cup, filters,
and brushroll in place.
12. Only use Shark® branded filters and
accessories. Failure to do so will void
the warranty.
13. DO NOT put any objects into nozzle or
accessory openings. DO NOT use with
any opening blocked; keep free of
dust, lint, hair, and anything that may
reduce airflow.
14. DO NOT use if nozzle or accessory
airflow is restricted. If the air paths or
the motorized floor nozzle become
blocked, turn the vacuum o. Remove
all obstructions before you turn on the
unit again.
15. Keep nozzle and all vacuum openings
away from hair, face, fingers, uncovered
feet, or loose clothing.
16. DO NOT use if vacuum is not working
as it should, or has been dropped,
damaged, left outdoors, or dropped
into water.
17. Use extra care when cleaning on stairs.
18. DO NOT leave the vacuum unattended
while powered on.
19. When powered on, keep the vacuum
moving over the carpet surface at
all times to avoid damaging the
carpet fibers.
20. DO NOT place vacuum on unstable
surfaces such as chairs or tables.
WARNING
To reduce the risk of fire, electric shock, injury, or property damage:
IMPORTANT SAFETY INSTRUCTIONS
FOR HOUSEHOLD USE ONLY • PLEASE READ
ALL INSTRUCTIONS BEFORE USING THIS VACUUM.
If the charging cord plug does not fit fully into the outlet, reverse the plug.
If it still does not fit, contact a qualified electrician. DO NOT force into outlet
or try to modify to fit.
To reduce the risk of shock and unintended operation, turn o power and remove
the Li-Ion battery before servicing.
21. DO NOT use to pick up:
a) Liquids
b) Large objects
c) Hard or sharp objects (glass, nails,
screws, or coins)
d) Large quantities of dust (including
drywall, fireplace ash, or embers).
DO NOT use as an attachment to
power tools for dust collection.
e) Smoking or burning objects (hot coals,
cigarette butts, or matches)
f) Flammable or combustible materials
(lighter fluid, gasoline, or kerosene)
g) Toxic materials (chlorine bleach,
ammonia, or drain cleaner)
22. DO NOT use in the following areas:
a) Poorly lit areas
b) Wet or damp surfaces
c) Outdoor areas
d) Spaces that are enclosed and may
contain explosive or toxic fumes
or vapors (lighter fluid, gasoline,
kerosene, paint, paint thinners,
mothproofing substances, or
flammable dust)
23. Turn o the vacuum before plugging in or
unplugging the charger.
24. Turn o the vacuum before any
adjustment, cleaning, maintenance or
troubleshooting.
25. During cleaning or routine maintenance,
DO NOT cut anything other than hair,
fibers, or string wrapped around the
brushroll.
26. Allow all filters to air-dry completely
before replacing in the vacuum to
prevent liquid from being drawn into
electric parts.
27. DO NOT modify or attempt to repair the
vacuum or the battery yourself, except as
indicated in this manual.
DO NOT use the battery or vacuum if it
has been modified or damaged.
Damaged or modified batteries may
exhibit unpredictable behavior resulting
in fire, explosion or risk of injury.
28. Turn o all controls before unplugging.
29. Always turn o this appliance before
connecting or disconnecting motorized
nozzle or hand tool.
BATTERY PACK
30. The battery is the power source for the
vacuum. Carefully read and follow all
charging instructions.
31. To prevent unintentional starting, ensure
the vacuum is powered o before picking
up or carrying the vacuum. DO NOT
carry the appliance with your finger on
the power switch.
32. Use only Shark® charger DK33-288080H-B.
Use of an incorrect charger may result in
no charging, and/or unsafe conditions.
33. Keep the battery away from all metal
objects such as paper clips, coins, keys,
nails, or screws. Shorting the battery
terminals increases the risk of fire or burns.
34. Under abusive conditions, liquid may be
ejected from the battery. Avoid contact
with this liquid, as it may cause irritation
or burns. If contact occurs, flush with
water. If liquid contacts eyes, seek
medical help.
35. Battery should not be stored at
temperatures below 3°C (37.4°F)
or above 104°F (40°C) to maintain
long-term battery life.
36. DO NOT charge battery at temperatures
below 5°C (40°F) or above 104°C (104°F).
37. Store the appliance indoors. DO NOT
use or store it below 3°C (37.4°F). Ensure
the appliance is at room temperature
before operating.
38. DO NOT expose the battery to fire or
temperatures above 265°F (130°C) as it
may cause explosion.
sharkclean.co.nzsharkclean.com.au
ASSEMBLY
1. Insert Wand into Floor Nozzle.
2. Insert Handheld Vacuum into wand.
For proper operation, ensure all components are completely connected and clicked into place.
LI-ION BATTERY
The Lithium Ion Power Pack battery does not come fully charged. Prior to first use, charge completely.
During first use, run the battery down until it is completely out of power. This will condition the battery.
This product uses a lithium-ion rechargeable and recyclable battery. When the battery no longer holds a
charge, it should be removed from the vacuum and recycled. DO NOT incinerate or compost the battery.
When your Lithium ION Power Pack Battery needs to be replaced, dispose of it or recycle it in accordance with
local regulations. In some areas, it is illegal to place spent lithium-ion batteries in the bin or in a municipal solid
waste stream. Return spent power packs to an authorised recycling center or to retailer for recycling. Contact
your local recycling center for information on where to drop o the spent power pack.
RECYCLING THE LI-ION BATTERY
LED BATTERY POWER AND CHARGING INDICATORS
Charging
Low
Charge
Mid
Charge
Nearly
Full
Full
Charge
NOTE: Full charge takes approximately 3 hours.
In Use
Full
Charge
Mid
Charge
Low
Charge
Nearly
Empty
No
Charge
1.
2.
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ASSEMBLY
1. Insert Wand into Floor Nozzle.
2. Insert Handheld Vacuum into wand.
For proper operation, ensure all components are completely connected and clicked into place.
LI-ION BATTERY
The Lithium Ion Power Pack battery does not come fully charged. Prior to first use, charge completely.
During first use, run the battery down until it is completely out of power. This will condition the battery.
This product uses a lithium-ion rechargeable and recyclable battery. When the battery no longer holds a
charge, it should be removed from the vacuum and recycled. DO NOT incinerate or compost the battery.
When your Lithium ION Power Pack Battery needs to be replaced, dispose of it or recycle it in accordance with
local regulations. In some areas, it is illegal to place spent lithium-ion batteries in the bin or in a municipal solid
waste stream. Return spent power packs to an authorised recycling center or to retailer for recycling. Contact
your local recycling center for information on where to drop o the spent power pack.
RECYCLING THE LI-ION BATTERY
LED BATTERY POWER AND CHARGING INDICATORS
Charging
Low
Charge
Mid
Charge
Nearly
Full
Full
Charge
NOTE: Full charge takes approximately 3 hours.
In Use
Full
Charge
Mid
Charge
Low
Charge
Nearly
Empty
No
Charge
1.
2.
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CHARGING THE BATTERY
Remove the handheld vacuum from the wand by
pressing the Wand Release Button and pulling
up. Plug the charger into the charging port on the
handheld vacuum.
To remove the battery, squeeze the Battery
Release Button and slide backwards. Plug the
charger into the charging port on the battery.
USING THE LI-ION CHARGER
IN HANDHELD VACUUM
OUT OF THE VACUUM
SETTINGS
Slide switch to the bottom to turn o power.
To begin vacuuming in Standard Mode, slide switch
to the desired setting.
Hard Floor/Small Area Rugs
The brushroll spins slowly to clean bare floors and
small arearugs.
Carpet
The brushroll spins faster to pick up debris below
the surface ofyour carpets.
For an added boost in power, pull the Trigger
on the handheld vacuum. Release it to return to
normal power.
OFF HARD FLOOR SETTING
CARPET SETTING BOOST MODE
Plug the Li-Ion Charger into a wall outlet.
LI-ION CHARGER
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CHARGING THE BATTERY
Remove the handheld vacuum from the wand by
pressing the Wand Release Button and pulling
up. Plug the charger into the charging port on the
handheld vacuum.
To remove the battery, squeeze the Battery
Release Button and slide backwards. Plug the
charger into the charging port on the battery.
USING THE LI-ION CHARGER
IN HANDHELD VACUUM
OUT OF THE VACUUM
SETTINGS
Slide switch to the bottom to turn o power.
To begin vacuuming in Standard Mode, slide switch
to the desired setting.
Hard Floor/Small Area Rugs
The brushroll spins slowly to clean bare floors and
small arearugs.
Carpet
The brushroll spins faster to pick up debris below
the surface ofyour carpets.
For an added boost in power, pull the Trigger
on the handheld vacuum. Release it to return to
normal power.
OFF HARD FLOOR SETTING
CARPET SETTING BOOST MODE
Plug the Li-Ion Charger into a wall outlet.
LI-ION CHARGER
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CLEANING MODES CLEANING MODES
NOTE: All accessories are compatible with both the wand and the handheld vacuum.
To clean floors, place foot on floor nozzle and tilt handheld vacuum back.
UPRIGHT MODE
NOTE: Brushroll will only engage when the handheld vacuum is tilted back.
Stand the vacuum upright and press the nozzle
release button located at the bottom of the wand,
above the nozzle. Lift wand to detach.
Great for cleaning baseboards, ceiling fans, window
sills, and other hard-to-access areas.
ABOVE-FLOOR WITH WAND
Press the wand release button and lift the handheld
vacuum o the wand. Attach an accessory for
great cleaning on stairs, furniture, and other
above-floor areas.
ABOVE-FLOOR HANDHELD
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CLEANING MODES CLEANING MODES
NOTE: All accessories are compatible with both the wand and the handheld vacuum.
To clean floors, place foot on floor nozzle and tilt handheld vacuum back.
UPRIGHT MODE
NOTE: Brushroll will only engage when the handheld vacuum is tilted back.
Stand the vacuum upright and press the nozzle
release button located at the bottom of the wand,
above the nozzle. Lift wand to detach.
Great for cleaning baseboards, ceiling fans, window
sills, and other hard-to-access areas.
ABOVE-FLOOR WITH WAND
Press the wand release button and lift the handheld
vacuum o the wand. Attach an accessory for
great cleaning on stairs, furniture, and other
above-floor areas.
ABOVE-FLOOR HANDHELD
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MAINTAINING YOUR VACUUM
Press the wand release button to detach the
handheld vacuum from the wand.
To remove the dust cup from the handheld vacuum,
press the CleanTouch™ Dust Cup Release button near
the handheld vacuum nozzle. Tilt the dust cup and lift
o to remove.
To empty dust and debris, hold the dust cup over the
trash, then slide the CleanTouch Dirt Ejector slider
forward.
To empty the Dust Cup while it is attached to the
handheld vacuum, position the dust cup over a trash
receptacle and slide the CleanTouch™ Dirt Ejector
slider forward.
To clean the interior of the dust cup, rinse it with
water. Place it on its side with the lid open to air-dry
for at least 24 hours before reinstalling.
REMOVING AND CLEANING THE DUST CUP
1
1
2
2
EMPTYING THE DUST CUP
MAINTAINING YOUR VACUUM
CLEANING THE FILTERS
To clean filters, rinse them with water only. Allow all filters to air-dry completely for at least 24 hours before
reinstalling to prevent liquid from being drawn into electricparts.
Clean the pre-motor filters at least once a
month and post-motor or HEPA filter at least once a year. Tap o loose dirt between washes when needed.
More frequent cleaning may sometimes be necessary with heavy use. Cleaning the filters regularly helps
maintain your vacuum’s cleaning performance.
IMPORTANT: DO NOT use soap when cleaning the filters. Use water only.
PRE-MOTOR FILTER POST-MOTOR FILTER
Press the dust cup release button and remove the
dust cup. Pull the foam and felt filters out of the
back of the dust cup.
Remove the dust cup. Pull the post-motor filter out
of the handheld vacuum.
Pre-Motor Foam and Felt Filter Kit Post-Motor Filter Post-Motor HEPA Filter
NOTE: Not all units come with a HEPA filter. See the enclosed Quick Start Guide for your unit’s configuration. To order
additional accessories, visit sharkaccessories.com.
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MAINTAINING YOUR VACUUM
Press the wand release button to detach the
handheld vacuum from the wand.
To remove the dust cup from the handheld vacuum,
press the CleanTouch™ Dust Cup Release button near
the handheld vacuum nozzle. Tilt the dust cup and lift
o to remove.
To empty dust and debris, hold the dust cup over the
trash, then slide the CleanTouch Dirt Ejector slider
forward.
To empty the Dust Cup while it is attached to the
handheld vacuum, position the dust cup over a trash
receptacle and slide the CleanTouch™ Dirt Ejector
slider forward.
To clean the interior of the dust cup, rinse it with
water. Place it on its side with the lid open to air-dry
for at least 24 hours before reinstalling.
REMOVING AND CLEANING THE DUST CUP
1
1
2
2
EMPTYING THE DUST CUP
MAINTAINING YOUR VACUUM
CLEANING THE FILTERS
To clean filters, rinse them with water only. Allow all filters to air-dry completely for at least 24 hours before
reinstalling to prevent liquid from being drawn into electricparts.
Clean the pre-motor filters at least once a
month and post-motor or HEPA filter at least once a year. Tap o loose dirt between washes when needed.
More frequent cleaning may sometimes be necessary with heavy use. Cleaning the filters regularly helps
maintain your vacuum’s cleaning performance.
IMPORTANT: DO NOT use soap when cleaning the filters. Use water only.
PRE-MOTOR FILTER POST-MOTOR FILTER
Press the dust cup release button and remove the
dust cup. Pull the foam and felt filters out of the
back of the dust cup.
Remove the dust cup. Pull the post-motor filter out
of the handheld vacuum.
Pre-Motor Foam and Felt Filter Kit Post-Motor Filter Post-Motor HEPA Filter
NOTE: Not all units come with a HEPA filter. See the enclosed Quick Start Guide for your unit’s configuration. To order
additional accessories, visit sharkaccessories.com.
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MAINTAINING YOUR VACUUM
CHECKING FOR BLOCKAGES
Checking for Blockages in the Handheld Vacuum:
1. Turn o vacuum.
2. Remove the handheld vacuum from the wand.
3. Check all intake openings to the dust cup and remove any
debris or blockage.
Checking for Blockages in the Wand:
1. Turn o vacuum.
2. Remove the handheld vacuum and floor nozzle.
3. Check intake openings for blockages and debris.
4. Clear away debris and blockages.
Checking for Blockages in the Floor Nozzle:
1. Turn o vacuum.
2. Detach the wand.
3. Use the edge of a coin to open the three locks on the
bottom of the floor nozzle.
4. Remove the cover and tilt back the neck of the floor
nozzle.
5. Check the opening and remove any debris.
6. Replace cover by firmly pressing down on all sides and
turning the locks clockwise.
FLOOR NOZZLE
MAINTENANCE
SELF-CLEANING BRUSHROLL
1. Turn o the vacuum.
2. Using a coin, turn locks counterclockwise to open, then lift o cover to access brushroll.
3. Clear airway of blockages.
4. Replace cover by sliding inserts into slots, then pressing down firmly on all sides before turning locks
clockwise to close, until they click securely into place.
FLOOR NOZZLE
If you run over a hard or sharp object or notice a noise change while vacuuming, check for blockages or
objects caught in the brushroll.
If any hair is wrapped around the brushroll, continue cleaning using the Carpet setting on a bare floor surface,
a low-pile carpet, or a small area rug. If some fibers remain wrapped around the brushroll after continued use,
carefully remove them.
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MAINTAINING YOUR VACUUM
CHECKING FOR BLOCKAGES
Checking for Blockages in the Handheld Vacuum:
1. Turn o vacuum.
2. Remove the handheld vacuum from the wand.
3. Check all intake openings to the dust cup and remove any
debris or blockage.
Checking for Blockages in the Wand:
1. Turn o vacuum.
2. Remove the handheld vacuum and floor nozzle.
3. Check intake openings for blockages and debris.
4. Clear away debris and blockages.
Checking for Blockages in the Floor Nozzle:
1. Turn o vacuum.
2. Detach the wand.
3. Use the edge of a coin to open the three locks on the
bottom of the floor nozzle.
4. Remove the cover and tilt back the neck of the floor
nozzle.
5. Check the opening and remove any debris.
6. Replace cover by firmly pressing down on all sides and
turning the locks clockwise.
FLOOR NOZZLE
MAINTENANCE
SELF-CLEANING BRUSHROLL
1. Turn o the vacuum.
2. Using a coin, turn locks counterclockwise to open, then lift o cover to access brushroll.
3. Clear airway of blockages.
4. Replace cover by sliding inserts into slots, then pressing down firmly on all sides before turning locks
clockwise to close, until they click securely into place.
FLOOR NOZZLE
If you run over a hard or sharp object or notice a noise change while vacuuming, check for blockages or
objects caught in the brushroll.
If any hair is wrapped around the brushroll, continue cleaning using the Carpet setting on a bare floor surface,
a low-pile carpet, or a small area rug. If some fibers remain wrapped around the brushroll after continued use,
carefully remove them.
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NOTE: Not all accessories come with all units. Please see the enclosed Quick Start Guide for your unit's configuration.
To order additional accessories, visit sharkaccessories.com.
ADDITIONAL ACCESSORIES AVAILABLE ON SHARKACCESSORIES.COM
C
A
8" Crevice Tool
B
Upholstery Tool
C
Li-Ion Charger
D
Li-Ion Battery
E
Dual Li-Ion Charger
A B
E
D
TROUBLESHOOTING GUIDE
WARNING: To reduce the risk of shock and unintended operation, turn o
power and remove the Lithium Ion Power Pack battery before servicing.
Vacuum is not picking up debris. No suction or light suction. Nozzle light is red.
(Refer to Checking for Blockages section for more information.)
• Check filters to see if they need cleaning. Follow instructions for rinsing and completely air-drying the
filters before reinserting in the vacuum.
• Dust cup may be full; empty dust cup.
• Check floor nozzle for blockages; clear blockages if required.
• Remove any string, carpet fibers, or hair that may be wrapped around the brushroll.
• Check connection between handheld vacuum and wand for blockages; clear blockages if required. If the
issue persists, please contact Customer Service.
• Check clog access in wand for any blockages and clear any debris.
Vacuum lifts area rugs.
• Make sure you are not engaging boost mode. Take care when vacuuming area rugs or rugs with delicately
sewn edges.
• Turn o the unit to disengage the brushroll and restart with the power/selector switch.
Brushroll does not spin.
• Immediately turn o the vacuum. Remove any blockages before turning the vacuum back on. Make sure
the handheld vacuum is tilted back far enough for the brushroll to engage. If the brushroll still does not
spin, please contact Customer Service.
• If the floor nozzle has headlights and they are not illuminated, there is a connection issue between the
handheld vacuum, wand, and nozzle. Try disconnecting and reattaching the pieces. If the headlights still
do not illuminate, please contact Customer Service.
Vacuum turns o on its own.
There are several possible reasons for the vacuum turning o on its own, including blockages, battery
issues, and overheating. If vacuum turns o on its own, perform the following steps:
1. Turn on the vacuum and check the battery indicator lights located on the handheld portion of the
vacuum. If recharging is needed, make sure the power/selector switch on the vacuum is set to the O
position before connecting the charger.
2. Empty dust cup and clean filters (See Emptying the Dust Cup and Cleaning the Filters sections).
3. Check wand, accessories, and inlet openings and remove any blockages.
4. Allow unit and battery to cool for at least 45 minutes, until they return to room temperature.
5. Restart with power/selector switch.
Battery Indicator Lights on handheld vacuum are flashing.
• Bottom LED light is flashing (Fig. A): Battery needs to be charged.
• Top and bottom LED lights are flashing (Fig. B): Battery temperature is not optimal, so charging is
temporarily paused. Leave battery plugged in and charging will resume soon.
• If top 2 or bottom 2 LED lights are flashing (Fig. C, Fig. D), call Customer Service.
Fig. A Fig. CFig. B Fig. D
NOTE: If vacuum still does not operate properly, contact Customer Service.
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NOTE: Not all accessories come with all units. Please see the enclosed Quick Start Guide for your unit's configuration.
To order additional accessories, visit sharkaccessories.com.
ADDITIONAL ACCESSORIES AVAILABLE ON SHARKACCESSORIES.COM
C
A
8" Crevice Tool
B
Upholstery Tool
C
Li-Ion Charger
D
Li-Ion Battery
E
Dual Li-Ion Charger
A B
E
D
TROUBLESHOOTING GUIDE
WARNING: To reduce the risk of shock and unintended operation, turn o
power and remove the Lithium Ion Power Pack battery before servicing.
Vacuum is not picking up debris. No suction or light suction. Nozzle light is red.
(Refer to Checking for Blockages section for more information.)
• Check filters to see if they need cleaning. Follow instructions for rinsing and completely air-drying the
filters before reinserting in the vacuum.
• Dust cup may be full; empty dust cup.
• Check floor nozzle for blockages; clear blockages if required.
• Remove any string, carpet fibers, or hair that may be wrapped around the brushroll.
• Check connection between handheld vacuum and wand for blockages; clear blockages if required. If the
issue persists, please contact Customer Service.
• Check clog access in wand for any blockages and clear any debris.
Vacuum lifts area rugs.
• Make sure you are not engaging boost mode. Take care when vacuuming area rugs or rugs with delicately
sewn edges.
• Turn o the unit to disengage the brushroll and restart with the power/selector switch.
Brushroll does not spin.
• Immediately turn o the vacuum. Remove any blockages before turning the vacuum back on. Make sure
the handheld vacuum is tilted back far enough for the brushroll to engage. If the brushroll still does not
spin, please contact Customer Service.
• If the floor nozzle has headlights and they are not illuminated, there is a connection issue between the
handheld vacuum, wand, and nozzle. Try disconnecting and reattaching the pieces. If the headlights still
do not illuminate, please contact Customer Service.
Vacuum turns o on its own.
There are several possible reasons for the vacuum turning o on its own, including blockages, battery
issues, and overheating. If vacuum turns o on its own, perform the following steps:
1. Turn on the vacuum and check the battery indicator lights located on the handheld portion of the
vacuum. If recharging is needed, make sure the power/selector switch on the vacuum is set to the O
position before connecting the charger.
2. Empty dust cup and clean filters (See Emptying the Dust Cup and Cleaning the Filters sections).
3. Check wand, accessories, and inlet openings and remove any blockages.
4. Allow unit and battery to cool for at least 45 minutes, until they return to room temperature.
5. Restart with power/selector switch.
Battery Indicator Lights on handheld vacuum are flashing.
• Bottom LED light is flashing (Fig. A): Battery needs to be charged.
• Top and bottom LED lights are flashing (Fig. B): Battery temperature is not optimal, so charging is
temporarily paused. Leave battery plugged in and charging will resume soon.
• If top 2 or bottom 2 LED lights are flashing (Fig. C, Fig. D), call Customer Service.
Fig. A Fig. CFig. B Fig. D
NOTE: If vacuum still does not operate properly, contact Customer Service.
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The warranty commences on the date of purchase and expires at the end of the two-year period. In the unlikely
event of a defect due to faulty materials or workmanship within the guarantee period we will replace the defective/
faulty part with a new product, free of charge, or if the unit is deemed defective/faulty we replace the unit with an
equivalent or upgraded model, at our discretion.
For warranty claims, you will need to submit a proof of purchase in the form of a valid receipt that displays date
and place of purchase.
Your warranty is subject to the following conditions
• DO NOT operate the appliance with a damaged plug or cord, or if the unit has been dropped, damaged
or dropped in water.
• To avoid the risk of electric shock, do not disassemble or attempt to repair the appliance on your own. If the
supply cord is damaged, it must be replaced by a qualified electrician to avoid a hazard. Incorrect re-assembly
or repair can cause a risk of electric shock or injury to persons when the appliance is used.
• The item has not been misused, abused, neglected, altered, modified or repaired by anyone.
• The item has been subjected to fair wear and tear.
• The item has not been used for trade, professional or hire purposes.
• The item has not sustained damage through foreign objects, substances or accident
Customer costs within warranty
The customer is responsible for any inwards freight charge to return a product for warranty if requested,
and outward freight charge for warranty parts and or replacement unit.
Who is covered?
This warranty applies only to the original purchaser, who bought the product from an authorised retailer and may
not be transferred. Proof of purchase is required.
What is not covered?
• Filters and brush rolls
• Accessories supplied with the item.
• Components that are subject to natural wear and tear caused by normal use in accordance with operating
instructions.
• Unauthorised/improper maintenance/handling or overload is excluded from this warranty.
• Accidental damage
• Damage as a result of use not in accordance with the rating plate
• Removal of blockages. If a blockage does occur please refer to the trouble shooting guide within your
Shark Operating manual
• Use of parts and accessories that are not genuine Shark components
LIMITED WARRANTY • VACUUM: THREE (3)YEARS • BATTERY: TWO (2) YEARS
NOTES
sharkclean.co.nzsharkclean.com.au
The warranty commences on the date of purchase and expires at the end of the two-year period. In the unlikely
event of a defect due to faulty materials or workmanship within the guarantee period we will replace the defective/
faulty part with a new product, free of charge, or if the unit is deemed defective/faulty we replace the unit with an
equivalent or upgraded model, at our discretion.
For warranty claims, you will need to submit a proof of purchase in the form of a valid receipt that displays date
and place of purchase.
Your warranty is subject to the following conditions
• DO NOT operate the appliance with a damaged plug or cord, or if the unit has been dropped, damaged
or dropped in water.
• To avoid the risk of electric shock, do not disassemble or attempt to repair the appliance on your own. If the
supply cord is damaged, it must be replaced by a qualified electrician to avoid a hazard. Incorrect re-assembly
or repair can cause a risk of electric shock or injury to persons when the appliance is used.
• The item has not been misused, abused, neglected, altered, modified or repaired by anyone.
• The item has been subjected to fair wear and tear.
• The item has not been used for trade, professional or hire purposes.
• The item has not sustained damage through foreign objects, substances or accident
Customer costs within warranty
The customer is responsible for any inwards freight charge to return a product for warranty if requested,
and outward freight charge for warranty parts and or replacement unit.
Who is covered?
This warranty applies only to the original purchaser, who bought the product from an authorised retailer and may
not be transferred. Proof of purchase is required.
What is not covered?
• Filters and brush rolls
• Accessories supplied with the item.
• Components that are subject to natural wear and tear caused by normal use in accordance with operating
instructions.
• Unauthorised/improper maintenance/handling or overload is excluded from this warranty.
• Accidental damage
• Damage as a result of use not in accordance with the rating plate
• Removal of blockages. If a blockage does occur please refer to the trouble shooting guide within your
Shark Operating manual
• Use of parts and accessories that are not genuine Shark components
LIMITED WARRANTY • VACUUM: THREE (3)YEARS • BATTERY: TWO (2) YEARS
NOTES
sharkclean.co.nzsharkclean.com.au
PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
This Owner's Guide is designed to help you keep your vacuum running at peak performance.
BATTERY REMOVAL AND DISPOSAL
This product uses a lithium-ion rechargeable and recyclable battery. When the battery no longer holds a
charge, it should be removed from the vacuum and recycled. DO NOT incinerate or compost the battery.
When your lithium-ion battery needs to be replaced, dispose of it or recycle it in accordance with local
ordinances or regulations. In some areas, it is illegal to place spent lithium-ion batteries in the trash or in a
municipal solid waste stream. Return spent battery to an authorized recycling center or to retailer for recycling.
Contact your local recycling center for information on where to drop o the spentbattery.
TECHNICAL SPECIFICATIONS
Voltage: 21.6V
TIP: You can find the model and serial numbers on
the QR code label on the bottom of the back of the
handheld vacuum and battery.
RECORD THIS INFORMATION
Model Number: �����������������������������
Date Code: ���������������������������������
Date of Purchase: ���������������������������
(Keep receipt)
Store of Purchase: ���������������������������
REGISTER YOUR PURCHASE
sharkclean.com.au
sharkclean.co.nz
NOTES
sharkclean.co.nzsharkclean.com.au
PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
This Owner's Guide is designed to help you keep your vacuum running at peak performance.
BATTERY REMOVAL AND DISPOSAL
This product uses a lithium-ion rechargeable and recyclable battery. When the battery no longer holds a
charge, it should be removed from the vacuum and recycled. DO NOT incinerate or compost the battery.
When your lithium-ion battery needs to be replaced, dispose of it or recycle it in accordance with local
ordinances or regulations. In some areas, it is illegal to place spent lithium-ion batteries in the trash or in a
municipal solid waste stream. Return spent battery to an authorized recycling center or to retailer for recycling.
Contact your local recycling center for information on where to drop o the spentbattery.
TECHNICAL SPECIFICATIONS
Voltage: 21.6V
TIP: You can find the model and serial numbers on
the QR code label on the bottom of the back of the
handheld vacuum and battery.
RECORD THIS INFORMATION
Model Number: �����������������������������
Date Code: ���������������������������������
Date of Purchase: ���������������������������
(Keep receipt)
Store of Purchase: ���������������������������
REGISTER YOUR PURCHASE
sharkclean.com.au
sharkclean.co.nz
NOTES
PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
This Owner’s Guide is designed to help you get a complete understanding of your new
Shark® cord-free vacuum.
Illustrations may dier from actual product. We are constantly striving to improve our products;
therefore the specifications contained herein are subject to change without notice.
For SharkNinja U.S. Patent information, visit sharkninja.com/uspatents
© 2019 SharkNinja Operating LLC. SHARK is a registered trademarks of SharkNinja Operating LLC.
CLEANTOUCH and MULTIFLEX are trademarks of SharkNinja Operating LLC.
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PRINTED IN CHINA
Proudly distributed by
Mann&Noble p/l
No.1 Southridge Unit Estate
2 Southridge Street
Eastern Creek
NSW 2766 Australia
AUS 1800 099 385
NZ 0800 112 660
Visit us at:
sharkclean.com.au
sharkclean.co.nz
